Computools

BACKGROUND

Please describe your company and position.

I am the CEO & Founder of Pixil

Describe what your company does in a single sentence.

Pixil is an international one stop shop production company, at Pixil: we're experts at creating compelling and effective campaigns that help businesses like yours reach their target audiences and achieve their goals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• Computools modernized our LMS.

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Computools were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Working with Computools was a seamless experience from start to finish. Their team and managers helped us transform our outdated platform into a fresh solution.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We’ve seen significant improvements

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Regular meetings and project reports were very detailed.

What was your primary form of communication with Computools?

Email or Messaging App

What did you find most impressive or unique about this company?

Everything went smooth

Are there any areas for improvement or something Computools could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Operations Manager of CERTIFIED EQUIPMENT SALES SERVICES AND RENTAL LTD.

Describe what your company does in a single sentence.

CERTIFIED EQUIPMENT has been serving businesses, homeowners, industrial clients, and construction contractors across the GTA, we ensure safe and efficient equipment. Our close working relationships with our customers set us apart from the rest and allow us to provide for their current needs and future projects. Our strong partnerships with key manufacturers ensure our clients obtain the best equipment on the market. Our experienced sales staff are available to answer any queries, contact us today! 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• We aimed to increase fleet utilization, ensure a secure transaction process, and enhance customer experience with a transparent, decentralized rental system.

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Computools were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Computools completed the project 100% end-to-end. It started with an initial consulting phase to establish requirements, followed by design, development, and quality assurance. Also on board were blockchain-secured transactions, equipment tracking, and rental agreements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The platform has enabled us to increase fleet utilization by 30% and reduce administrative time for managing rentals by 40%. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Computools used a Scrum-based approach with bi-weekly sprints, which kept the project organized and on track. Communication was smooth and consistent, with regular updates and reviews through video calls, email, and detailed progress reports.

What was your primary form of communication with Computools?

Email or Messaging App

What did you find most impressive or unique about this company?

The team is always there to help us.

Are there any areas for improvement or something Computools could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Engineering VP of Quandoo.

Describe what your company does in a single sentence.

Quandoo offers diners an unmatched choice of dining experiences from Michelin-starred restaurants to local favourites. Our global mission is to transform the world’s dining out experience. We aim to connect guests and restaurants through a seamless reservation system, all while creating an international workplace allowing our employees to progress and grow in their respective careers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• New Software for Research Information Management

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Computools were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To develop a comprehensive research information management system with many interfaces to surrounding systems like SAP

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new application enable us to integrate two thousand users in one platform eliminating time consuming data exchange between several faculties and over different systems andapplications.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was a very complex one with very specific tasks in a very specific setting (university environment) they adapted quickly to new requirments.

What was your primary form of communication with Computools?

Email or Messaging App

What did you find most impressive or unique about this company?

I appreciated their accountability.

Are there any areas for improvement or something Computools could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the President/CEO of Longhorn 1031 Exchanges

Describe what your company does in a single sentence.

1031 exchange company that helps real estate investors fully defer capital gains taxes under the Internal Revenue Code Section 1031 by expanding their real estate portfolio. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• We hired Computools to help us build an automated, multi-protocol web service analysis system. We were limited by our existing HTTP-only analysis capabilities, and we wanted to expand our tools to cover a broader range of web services while improving security and reducing the need for manual work.

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Computools were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work covered backend system development, UI/UX design, and the integration of automated algorithms to manage data filtering and analysis across multiple network protocols (e.g., TCP, QUIC). Their deliverables included the complete automated backend, security testing, and an intuitive UI.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The system Computools developed led to a 30% reduction in security incidents and significantly reduced our time spent on manual analysis. The product has been stable and user-friendly, receiving positive feedback from both technical and non-technical teams.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Computools used a Hybrid Agile approach, which was perfect for our needs. We had weekly check-ins and used Slack for direct communication and project updates. Their team was proactive, organized, and responsive to any feedback we provided.

What was your primary form of communication with Computools?

Email or Messaging App

What did you find most impressive or unique about this company?

Their commitment to quality and technical know-how exceeded our expectations.

Are there any areas for improvement or something Computools could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the COO of Global Retailers LLC

Describe what your company does in a single sentence.

Our company is a worldwide merchandising organization that sells fashion and apparel products. Compared to other merchandising companies, we successfully balance the leading industry tendencies and our skills. My function within the company is leading digital change projects, specifically emphasising process improvement across the departments. I lead on establishing and managing digital solutions, improving product enhancement, and streamlining our market entry strategies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• We wanted to improve the level of data integration and shared business data across the departments, provide real-time data access and accelerate the time-to-market for new collections.

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Computools were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project included developing three core workspaces: line planning, product presentation, and a virtual sandbox for assortment configuration. Computools also integrated the platform with our PLM systems, allowing real-time data updates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Due to the platform's use, the new products' generated go-to-market timeline improves by 20%, cutting down on plan costs and, most importantly, enhancing the connection between the departments. The availability of near real-time information and the enhancement of the speed of decision-making are truly remarkable.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Computools used scrum methodology, allowing them to ask questions about any change and address input accordingly. Successful communication was held through GitHub project channels and daily video conferences, allowing them to remain up to date at each stage of the project.

What was your primary form of communication with Computools?

Email or Messaging App

What did you find most impressive or unique about this company?

This being Computools’ first time working with us, they demonstrated a genuine effort to understand and fully agree with our vision.

Are there any areas for improvement or something Computools could have done differently?

Overall, we were satisfied with Computools' performance. 

BACKGROUND

Please describe your company and position.

I am the Chief Executive of Hunter Healthcare

Describe what your company does in a single sentence.

Hunter are specialists in providing executive talent to the healthcare sector.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• One of our customers wanted an app with our services integrated into it, but we didn’t have that product, so we decided to look for a partner to develop it for us.

SOLUTION

How did you find Computools?

Referral

Why did you select Computools over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Computools were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Computools developed an Android and iOS app. In addition, they coded the app based on the UI/UX design that a third-party created. In terms of functionalities, the app allows users to put their devices next to their bed and night to monitor the sounds they make during their sleep and make an analysis of the users’ lung health

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We could serve and deliver the product to our customers, who paid us, were satisfied with the outcome, and validated our technology — this was an important project for us. In addition, they could integrate our technology into theirs, which was key to the engagement’s success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team delivered everything on time and within budget. We had some trouble with the lack of efficient communication from our internal developers with Computools team, but we managed and solved that at the end of the day. In addition, they could make more resources available for us whenever we were under time pressure, which was important due to the huge deadline our customers set up for us.

What was your primary form of communication with Computools?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were professional, adapted to our short-notice needs, documented everything, and were transparent and smooth throughout the process.

Are there any areas for improvement or something Computools could have done differently?

This was a difficult project, but all things considered, they did a great job and delivered it on time. Nonetheless, they could get a better Android developer — we ended up doing part of their job because they couldn’t manage it for themselves.

BACKGROUND

Please describe your company and position.

I am the Director of Product of abl solutions GmbH

Describe what your company does in a single sentence.

abl solutions is a full managed service provider for WiFi and network management.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• software development
• mobile app development

SOLUTION

How did you find Computools?

Online Search

Why did you select Computools over others?

• Good value for cost
• Referred to me

How many teammates from Computools were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work with Computools encompassed a wide array of services, including front-end and back-end development, mobile app development, SDK development, machine learning integration, and data analytics.

Front-End Development: Computools was responsible for designing and building a user-friendly and responsive front-end for our OCMP platform and mobile application. This involved creating an intuitive interface that enhanced user experience

Back-End Development: Computools handled the back-end architecture, focusing on scalability, performance, and security. They ensured that the platform could handle increasing traffic, process large amounts of data, and support complex functionalities, while maintaining a robust infrastructure.

Mobile App Development: They developed a mobile application that integrates with our platform, allowing customers to access core features on-the-go. The app was optimized for performance and designed to enhance user engagement with a smooth and intuitive user experience.

SDK Development: Computools developed a custom SDK, enabling seamless third-party integrations with our OCMP platform. This allows partners to embed our solutions into their own systems, expanding the platform's reach and fostering strategic collaborations.

Machine Learning: Computools implemented machine learning algorithms to improve customer retention strategies and optimize our network management processes. The machine learning models analyze user behavior, providing insights that help us make data-driven decisions and improve operational efficiency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Scalability and Team Expansion: With Computools’ support in scaling both our infrastructure and team, we were able to handle increased demand more efficiently. The flexible and efficient hiring process provided skilled developers who fit our needs, allowing us to expand without sacrificing quality.

Data-Driven Decision Making: With the integration of machine learning and data analytics tools, we were able to better analyze customer behavior and network performance, leading to more informed, data-driven decisions. This has resulted in optimized customer retention strategies and more efficient network management.

Increased Platform Stability and Performance: The back-end enhancements made by Computools improved the overall stability and performance of the OCMP platform, reducing downtime and ensuring it could scale to meet growing demand without compromising security or speed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything on time, in scope and in budget

What was your primary form of communication with Computools?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are reliable.

scalable

professional

Are there any areas for improvement or something Computools could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Paralegal of Sonic Healthcare USA

Describe what your company does in a single sentence.

Sonic Healthcare USA is a subsidiary of Sonic Healthcare Limited, one of the world's largest medical diagnostics companies, providing laboratory services to medical practitioners, hospitals and community health services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• Our company needed an IoT-based solution for our dental imaging system that could integrate with third-party devices, enhance image management, and streamline our patient record system. We aimed to improve diagnostic accuracy and overall user experience.

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Computools were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The work scope involved creating a specialized driver for communication across different devices, setting up organized and indexed storage for media files, and connecting the system with our patient management platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We grew our sales by 15% over three years and saw a 40% boost in user satisfaction. The integration has made image management significantly more efficient and enhanced diagnostic capabilities for our users.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They used Scrum methodology to keep us updated throughout the project. Their communication was clear and structured, and timelines were always met.

What was your primary form of communication with Computools?

Email or Messaging App

What did you find most impressive or unique about this company?

Their capability to comprehend our industry's specific requirements and provide a customized IoT solution that met our exact needs was the most impressive aspect to us.

Are there any areas for improvement or something Computools could have done differently?

There is not a lot of room for improvement. It is mostly determined by our desires.

BACKGROUND

Please describe your company and position.

I am the IT Project Manager of European Energy

Describe what your company does in a single sentence.

European Energy develop, construct and operate wind and solar farms all around the world. Our farms supply consumers and companies with green power, and provides a stable revenue to the institutional investors we are cooperating with.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Computools to accomplish?

• To enhance our service delivery and modernize our operations in a fast changing energy market.

SOLUTION

How did you find Computools?

Clutch Site

Why did you select Computools over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Computools were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project consisted of several significant stages:

We established project goals, examined current procedures, studied the market, and made application prototypes throughout the consultation and design phase.
We created the smartphone app during the Engineering Phase to help our inspectors automate meter readings. Computools made use of AI and computer vision technology, such as image processing neural networks. 
During the Launch Phase, we fixed the first bugs, gathered input, trained our inspectors, and monitored the application's performance.
We are still in the Support Phase.
Performance reports, training materials, and a fully working app were among the main deliverables.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Within the first three months of its use, the designed program significantly reduced meter reading fraud by over 30%. Additionally, we saw a rise in operational effectiveness. Customer comments highlighted greater billing transparency and speedier service delivery, which contributed to an improvement in customer satisfaction levels.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Computools used two-week sprints as part of an Agile project management methodology. They used tools like Jira for task management and Slack for real-time communication, which kept everyone aligned and informed throughout the project timeline.

What was your primary form of communication with Computools?

Email or Messaging App

What did you find most impressive or unique about this company?

Their team's proactive communication and willingness to adapt to our needs have been exceptional.

Are there any areas for improvement or something Computools could have done differently?

None