What evidence can you share that demonstrates the impact of the engagement?
Communication Strategy Group's content efforts had a significantly positive impact on client engagement. They also got our business consistent coverage in trade publications most valuable to our line of work.
How did Communications Strategy Group perform from a project management standpoint?
They were incredibly responsive, going above and beyond in terms of customer service. Even though they're located across the country, communications were seamless and their distance seemed irrelevant.
What did you find most impressive about them?
They're great at providing personalized service and taking the time to understand their client's needs and industry. Some vendors would require ongoing training, but that wasn't the case with them; they're very proactive about learning about their clients in order to provide the best possible solutions.
Are there any areas they could improve?
I can't think of anything.
Do you have any advice for potential customers?
Maintain open lines of communication and let them know what's happening within your organization to give them a better understanding of client needs.