Communication Crafts

BACKGROUND

Please describe your company and position.

I am the EMEA MD of an advertising & marketing company

Describe what your company does in a single sentence.

Content Marketing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Communication Crafts to accomplish?

• To speed up the delivery of design work

SOLUTION

How did you find Communication Crafts?

Sales outreach

Why did you select Communication Crafts over others?

Pricing fit our budget

How many teammates from Communication Crafts were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We sent various design requests over the course of the month

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

N/A

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was very good. They delivered good quality work on time.

What was your primary form of communication with Communication Crafts?

Virtual Meeting

What did you find most impressive or unique about this company?

N/A

Are there any areas for improvement or something Communication Crafts could have done differently?

N/a

BACKGROUND

Please describe your company and position.

I am the CEO of Apartment D

Describe what your company does in a single sentence.

We do stop motion animation

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Communication Crafts to accomplish?

Clean up and rig removal

SOLUTION

How did you find Communication Crafts?

marketing email

Why did you select Communication Crafts over others?

Pricing fit our budget

How many teammates from Communication Crafts were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Key deliverables were AE files and Exports of shots fully cleaned up. Clean up consisted of Chroma key work (specifically FLBL), rig removal, dirt removal and addressing client notes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Shots being completed in a timely way.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very attentive.

What was your primary form of communication with Communication Crafts?

Email or Messaging App

What did you find most impressive or unique about this company?

They were very responsive and dealt with the time difference in a way that was very convenient for us.

Are there any areas for improvement or something Communication Crafts could have done differently?

QC of shots could be improved. We received a number of shots that had to be redone.

BACKGROUND

Please describe your company and position.

I am the Owner of an advertising & marketing company

Describe what your company does in a single sentence.

We are a small business marketing agency that serves clients with creative design, website development, social media, and digital marketing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Communication Crafts to accomplish?

• Website Development
• Website Design
• Website Migration

SOLUTION

How did you find Communication Crafts?

Referral

Why did you select Communication Crafts over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Worked with them in the pas

Describe the scope of work in detail. Please include a summary of key deliverables.

Our project consisted of moving a 3,000+ page site and it's subdomain with it's 4,000+ posts from a private server to a cloud-based server. And while doing so, update the design of the site and subsite to provide a more user-friendly, mobile-friendly, and modern design. Content management was crucial, as well as being able to work on a staging site while the live sites were still in use.

Key deliverables were based on design implementation, which included a custom home page that integrated updates from the subdomain while maintaining some static information from the main site and enhanced sorting and search functionality for the posts to make the content more engaging and a better user experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The success of this progress was based on the execution of each portion of the project and the ability to deliver the requests of the client and implement the designs/features desired. Which they did. There was nothing that we asked for that wasn't able to be handled; Communication Craft successfully completed our requests. Any roadblock that came up, they handled as well.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication Crafts has a great understanding of each task needed and allots specified time for such. Our team leader communicated very well and delivered what they said they would when they said they would. I was never waiting on them. During our work together, they were very responsive to our requests and even when on holiday or weekends, were clear about what we could do if there was an urgent matter.

What was your primary form of communication with Communication Crafts?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

To me, it is quite impressive that they can -- and do -- always find a way. There were a few hiccups (which were no fault of anyone; just things that came up in our large project), and I could always trust that the CC team would look into and figure it out. Their ability to troubleshoot coding issues (especially on our platform which dates back 10+ years of plugin/edits!) was uncanny. They are good at what they do. They deliver a successful result no matter what.

Are there any areas for improvement or something Communication Crafts could have done differently?

No, I do not have any suggestions for improvement for Communication Craft.

BACKGROUND

Please describe your company and position.

I am a Dentist at Love Your Smile Today

Describe what your company does in a single sentence.

Provides comprehensive family, cosmetic, orthodontic and implant dental service in the Greater Toronto Area including Richmond Hill, Scarborough and Ajax Ontario, Canada.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Communication Crafts to accomplish?

• Amalgamate our previous 3 location based websites into a single website.
• Design and creation of a dynamic, clean and visually engaging website with a lot of content.
• Incorporate modern and clean Wordpress design to allow for user changes easily.

SOLUTION

How did you find Communication Crafts?

• Referral

Why did you select Communication Crafts over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

What was the size of Communication Crafts’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They were tasked with the creation of a new, visually appealing and clean business website that amalgamated our previous 3 location based websites into a single website with a lot of information and dental specific needs. 

They were specifically asked to come up with a good design template, source out applicable stock photography and video specific to our needs, simplify the user experience in order to have them find the relevant information quickly and efficiently and also created an email template to allow for user contact and feedback. They also needed to incorporate our custom photography and digitally alter as necessary to fit our design esthetic.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• They gave us a timeline and were very consistent with providing good results within those timeframes.
• The work was always completed properly with little correction or modification necessary. Most changes were due to our assets (Custom photography) not being ready for them. 
• They always responded promptly and carefully to any suggested changes and their suggestions throughout enhanced the final product immeasurably.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They had a well organized team approach that consisted of various specialists in web design aspects.We had a few design idea virtual team meetings that were productive and fruitful; once the design template was ready most of our communication was via email. 

Due to a time difference most issues were dealt with overnight from the day of reporting them but they were always receptive and ready to make the project better. The project was completed on time; the only thing that delayed it somewhat was asset collection (photography) on our end.

What was your primary form of communication with Communication Crafts?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were able to take my design musings and thoughts and manifest them efficiently and accurately. The process was greatly simplified as I found they were able to intuitively give me what I was looking for. I had originally planned on using a company that specializes in dental website creation but Communication Crafts was able create one for us that rivals anything created by a specialized company.

Are there any areas for improvement or something Communication Crafts could have done differently?

I have no complaints with the quality of work, customer service, attentiveness or responsiveness. The final results speak for themselves. I just wish they were local; but I was happy to work with such a talented team.

BACKGROUND

Please describe your company and position.

I am the Dentist, Owner of Love Your Smile Today

Describe what your company does in a single sentence.

High quality and comprehensive family dentistry with three locations in the Greater Toronto Area, Ontario, Canada

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Communication Crafts to accomplish?

• Create a new, engaging and dynamic website combining our three previous location websites into a single website.
• Clean and easy to navigate website that looks great on mobile and gives our prospective clients all the information they need easily and with minimal clicks or searching.
• Good design, functionality and clean esthetics along with click to action links throughout.
• Showcase our skills in a well laid out dynamic gallery.

SOLUTION

How did you find Communication Crafts?

Referral

Why did you select Communication Crafts over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

What was the size of Communication Crafts’ team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design and create a single, dynamic and modern website that amalgamates our three previous location websites under a single website. Good, clean design, easy to navigate and find the relevant information with a minimal amount of clicks. Call to action links and buttons throughout. Showcase of our staff and doctors and services in a way that highlights them. Photo editing and layout.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They were able to provide quick updates to our project along with visual mockups and any requested changes or design alterations without issue and promptly. They seldom needed supervising or extra correction and their team is well versed in the nuances of web design and flow.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have a multi disciplinary team that was able to address all our needs. We had several virtual meetings with the whole team during the project inception so that we could relay our ideas, expectation and vision They were all very involved and suggested various productive changes which benefitted the final results. 

The updates and changes were dependant upon our feedback and asset management which was the reason for any slowdown in the project. Their team was always ready and willing to implement any ideas we had on a timely basis.

What was your primary form of communication with Communication Crafts?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They delivered terrific results quickly and professionally and were able to solve all my design and logistical issues promptly and efficiently. They have excellent knowledge of webdesign, wordpress and digital media and were able to enhance our original ideas and create excellent results.

Are there any areas for improvement or something Communication Crafts could have done differently?

Other than being in a different time zone which made communication occasionally offset, there were no issues. They were very competent and achieved great results.

BACKGROUND

Please describe your company and position.

I am an executive at Food Solution (India) limited

Describe what your company does in a single sentence.

We are into manufacturing of Ready To Cook products like gravies, marinades, instant mix, spices, ect and catering to Food Service Segment (Hotels, Restaurant and Catering)

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Communication Crafts to accomplish?

• For Brand Awareness
• Order generation through our website
• Inquiry or lead generation

SOLUTION

How did you find Communication Crafts?

• Referral

Why did you select Communication Crafts over others?

• Close to my geographic location
• Great culture fit
• Company values aligned

What was the size of Communication Crafts’s team?

• 2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have been using Social Media Service majorly. They handle our Facebook, Instagram and Linkdin page. We have also taken other services like Website designing, Website maintenance, Product videos, Event creative designing, ect The experience have been fantastic so far with best quality work and most importantly on time serve and support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Good brand awareness

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have a very organised and process oriented method to understand and execute a project. So that helps in better understanding of customers needs and hence coming up with desired outcomes within defined time frame. They also have a good working practice where their team members periodically invests time in understanding the customers needs and vision, which in turns truly help us in getting a timely response for our requirements.

What was your primary form of communication with Communication Crafts?

• In-Person Meeting
• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

I admire their quality of work and constant communication with the client. They are always trying to understand our evolving needs and requirement.

Are there any areas for improvement or something Communication Crafts could have done differently?

One small suggestion that I would like to share for CC team is that, if they can invest more time and resources to understand the clients target audience with experiencing and being on ground with the clients TG then Im sure it will truly help them understand the TG more better and hence come up with more effective communication strategies and ideas.

BACKGROUND

Please describe your company and position.

I am the Founder of Tushar

Describe what your company does in a single sentence.

Ecommerce D2C in skincare

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Communication Crafts to accomplish?

• Branding
• Social media management

SOLUTION

How did you find Communication Crafts?

• Referral

Why did you select Communication Crafts over others?

• Referred to me

What was the size of Communication Crafts’s team?

• 2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Social media engagement Brand related content

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Followers
• Engagement

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. They always responded satisfactorily.

What was your primary form of communication with Communication Crafts?

• In-Person Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

• Staff
• Culture
• Approach

Are there any areas for improvement or something Communication Crafts could have done differently?

Sharing more options to choose from. Waiving off penalty clauses for existing clients Sharing common repository for creatives

BACKGROUND

Please describe your company and position.

I am the Managing Director of Banjara Enterprises

Describe what your company does in a single sentence.

Fine dine restaurant

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Communication Crafts to accomplish?

• Digital presence
• Marketing
• Increase footfall

SOLUTION

How did you find Communication Crafts?

Online Search

Why did you select Communication Crafts over others?

High ratings

What was the size of Communication Crafts’s team?

300

Describe the scope of work in detail. Please include a summary of key deliverables.

Digital Marketing Search Engine Optimisation Content writing Lead generation Promotion strategy

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Footfall
• Online reach

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were prompt and delivered everything on time. They always responded positively.

What was your primary form of communication with Communication Crafts?

In-Person Meeting

What did you find most impressive or unique about this company?

POC BHOOMI WERE QUICK AND SINCERE IN HER APPROACH. ANIRUDDH (content writer) AND MILAN (creative head) IS EXCEPTIONALLY GOOD. DHRUMI (VP) EXCEPTIONAL IN STRATEGY.

Are there any areas for improvement or something Communication Crafts could have done differently?

They can better understand the industry trend and act accordingly. Marketing is evolved business and they should keep updating themselves.

BACKGROUND

Please describe your company and position.

I am the Manager - Branding and Marketing of Saffron Lifestyle Traders Private Limited

Describe what your company does in a single sentence.

A 25-year-old multi-brand fashion retailer in India.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Communication Crafts to accomplish?

• Social Media Management for B2B business
• Company Branding
• Awareness Campaigns

SOLUTION

How did you find Communication Crafts?

Other

Why did you select Communication Crafts over others?

High ratings, Close to my geographic location, Great culture fit

What was the size of Communication Crafts’s team?

100

Describe the scope of work in detail. Please include a summary of key deliverables.

Social Media Management Print Design Awareness Campaigns

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Rise in reach
• Increased footfall
• Enquiries

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is prompt in their responses, and you can expect qualitative and timely delivery of your work. They are also high in creativity and quite thorough in their processes.

What was your primary form of communication with Communication Crafts?

In-Person Meeting, Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their thorough processes and timely responses.

Are there any areas for improvement or something Communication Crafts could have done differently?

Continue to deliver WOW!

BACKGROUND

Please describe your company and position.

I am the president of an advertising & marketing agency.

Describe what your company does in a single sentence.

e-commerce marketing agency.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Communication Crafts to accomplish?

• Create marketing videos for our clients.

SOLUTION

How did you find Communication Crafts?

Other

Why did you select Communication Crafts over others?

Good value for cost

What was your primary form of communication with Communication Crafts?

Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

They edited and created advertising videos to be used on landing pages, websites, on facebook,youtube, etc. for our clients.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Video deliverables

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive and were very clean with deadlines, etc.

What did you find most impressive or unique about this company?

They provide great value for the high quality of work.

Are there any areas for improvement or something Communication Crafts could have done differently?

Sometimes projects took more labor to complete than I would have expected but it was still reasonable.