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    Lawrenceville, GA
    678.444.2112

An eCommerce Solution Company

4.4
12 reviews

Commerce Pundit is a full service Web Development & Graphic Design Agency specializing in strong corporate identity creation & custom magento eCommerce solutions. Located in Atlanta, Georgia, we have been working with a variety of clients from startups to more established eCommerce businesses from all across the globe in bettering their web design, functionality and overall brand presence since 2009.

We pride ourselves in enabling our customers to provide userfriendly web experiences, increase their online revenue, and automate day to day tasks using unique website solutions.

From custom designed, full-fledged eCommerce websites to data entry on online marketplaces such as Ebay.com or Amazon.com, we have an extensive portfolio and truly are your one stop shop for all your online and print business needs.

At Commerce Pundit, we understand our clients aren’t just looking for a web design or development company for a project, they’re looking for a partner in success, and we’re here for the longhaul.

Visit Website: http://www.commercepundit.com

READ MORE...
 
Undisclosed
 
$25 - $49 / hr
 
50 - 249
 Founded
2009
Show all +
Lawrenceville, GA
headquarters
  • Commerce Pundit
    1625 Lakes Parkway, Suite D
    Lawrenceville, GA 30043
    United States
    678.444.2112

Portfolio

Key clients: 

Bannerbuzz, Lily Ann Cabinets, Canvas Champ, GrandCrayon, BuilderDirectUS, Best Of Signs, CB Station, The Sale Box, Desktop Supplies, Ideal Medical, Armana Production, Backyard Bargain, Knob Deco, Gun Holsters Unlimited, BAR145, Sun City Tanning, House of Essentials, Color Blocker, Riachristie Collections

CMS: Houston Custom Wrap, Visual Impact Marketing, Complete Marketing System, TAN PRO USA, BAR145, Sun City Tanning, MSHELL FITNESS

Lakhays

Lakhays Collection WOMENS. Dresses · Pants · Skirts / Wrap Arounds · Tanktops ·Tops.

SillyYogi

SillyYogi is an online store to find Cotton Headbands, Arafat Scarf, Hippie & Bohemian bags, Hemp shoulder bags, Sarongs, Tie Dye Dresses & Wrap Skirt. For winters find Arm Warmers,

TrendRoots: eCommrece Website

Trendroots covers the entire gamut of Women’s prêt-a porter, bespoke and couture Indian silhouettes. The brand constantly fuses latest designs and exclusive collection from India’s finest designers

Pixies Gardens: Online plant nursary

Pixies Gardens is Georgia leading Nursery plants Seller. We provide Garden plants to décor your Home garden at Discount price online

Fortress Security Store

Fortress security system By DIY wireless home alarm systems online 

Protect Your Family and Protect Your Life by Installing Fortress Home Security Systems. Buy Do It Your Self Wireless Home Alarm Systems without Any Contract.

BigCity: Custom Tshirts eCommerce website

Design Your own Custom T-Shirts at Big City Sports Wear! Choose Your Style and Design Custom T-Shirts by Printing Text, Design, and Photos on It.

E-Commerce Platform for Clothing

Beyond Gallery was conceptualized in 2007 as a brick and mortar designer clothing gallery in Ahmedabad. It was designed to provide a premium display space that brought the spotlight on your creative work. We provided a platform where designers could showcase their creative works, be it in fashion, jewellery, art or accessories. We take great creative work and provide it the visibility it deserves. We have now established a proud legacy of nurturing upcoming creative designers, artisans and vendors and taking their business to greater heights with the help of our patrons who shop at Beyond Gallery.

Our online portal extends this same concept to a virtual level as an online shopping site. As the online fashion gallery, we provide global visibility to your Women’s clothing and accessories, be they Indian Wear or Western Wear because it’s time for the world to see your creativity. Getting your work discovered by the world is just another day in the office for us.

Ecommerce Development Portfolio - Riachristie Collections

Ria Christie Collections is a small collections of both quality branded and non-branded products for all. We are based in the United Kingdom. Apart from good quality products, we endeavour to provide you with a very high standard of service throughout. We source and ship products from all over the world. We have a network of agents around the world who ensure that everything goes smoothly. If there are any problems, we will be the first to know and thereafter we will update you accordingly.

We have design the Professional eBay store and categorization for all the products with integration of all the products.

Visit Store: http://stores.ebay.co.uk/riachristiecollections

SouthWest Geophysics, Inc - Web Development Portfolio

The client is a small geophysics firm located in California. There was a need to revamp an old website to make it more modern and professional. Commerce Pundit was selected to develop the website. The work is still ongoing and may expand.

Visit Website: http://www.southwestgeophysics.com

Mobile Website Portfolio - 365wholesale

The client is a Web design and branding firm based in Utah. There was a need to find a Magento developer for client work. Commerce Pundit was selected as the developer for three separate Magento projects. There may be more work in the future.

Visit Website: http://www.365wholesale.com

Liquor Shelves - Armana Productions Portfolio

This Armana Productions client is an illumination display design industry based in Chicago, Illinois, USA. We helped this client by way of website optimization (that’s call SEO) to getting better ranking from the various search engines as well as blogging, social media networking, and further digital marketing ideas.

CB Station

CB Station is an eco-friendly bag canvas bag company. From makeup bags to beach totes, their products are made using high quality, naturally water resistant canvas. This material makes for a sturdy bag which is just what their customers want since canvas is a timeless fashion staple. Their website design was created using the very resources they use in their products as an inspiration. Their logo resembles the tags they include on their bag, so a natural canvas background with blue accents made their product come to life as an exemplary extension of their brand. Although their website appears to be simplistic, don't be fooled - it was built using Magento, a very strong eCommerce platform. Their online catalog and shopping cart is simply password protected and hidden from those who aren't wholesale customers.

Visit Website: http://www.cbstation.com

Ideal Medical

Ideal Medical is your source for new and used ultrasound equipment. They are very knowledgeable about their product line and can help you determine the best used ultrasound machine to suite your needs. Their staff has over 20-years of ultrasound experience working directly with the equipment's manufacturers. Ideal Medical buys, sells, finances and services both new and used Medical Equipment including Ultrasound Machines and an array of other products like EKG Machines, Patient Monitors, Fetal Monitors, Stress ECG, Holter Monitors and More. Their website was custom developed using Magento eCommerce and contains a number of unique features such as dynamic description tabs that display unique content on their product detail pages and a complex integration of FishPig, a WordPress Blog pairing plug-in for Magento. FishPig was extremely important in this project as the website's visitors are highly driven by their blog's content.

Visit Website: ...

Magento Development Portfolio for The Sale Box

TheSaleBox.Com is an online retailer that carries all major brands of power tools, hardware, fasteners, plumbing and electrical supplies, appliances, home and garden goods and so much more. With over 40,000 square feet of warehouse space at their physical location in Rochester, New York, they carry more than 50,000 items in stock for same day shipments. TheSaleBox.com strives to be your one stop shop when it comes to all things purchased online. Its website is built using a custom designed responsive Magento eCommerce theme.

Visit Website: http://www.thesalebox.com/

Magento Development Portfolio for Best of Signs

Best of Signs strives to deliver exactly what their tagline claims, awesome signs at unbelievable prices. They pride themselves in guaranteeing to offer the lowest price banners anywhere online. The Best of Signs website was designed in light and soft pastel blues and yellows with a pop of pink as an attention grabbing accent. This eCommerce website allows customers to order banners by uploading existing artwork, designing their own artwork using an interactive online tool or request a free design service from the Best of Signs team.

Visit Website: http://www.bestofsigns.com/

Magento Development Portfolio for Canadian Office Supplies Firm

The client is a small office supplies firm based in Canada that primarily sells through an e-commerce website. There was a need to update an existing website and improve e-commerce functions using the Magento platform. Commerce Pundit was selected to develop the site with design guidance from the client. Commerce Pundit just completed the site and is currently working on supporting it and optimizing search results.

Visit Website: http://www.grandcrayon.ca/

Canvas Champ

CanvasChamp - the champion in canvas printing. This website is developed in Magento Commerce Platform, where you can select custom size and layout for your canvas, One click upload your canvas picture from your computer or facebook library, choose hardware option and special effects and create your nice canvas print!

http://www.canvaschamp.com/

Lily Ann Cabinets

The Lily Ann Cabinets is one of the leading kitchen and bathroom cabinetry factories Located in USA. They are selling kitchen cabinets and bathroom vanities. Company goal is to bring you a high quality product for less cost nationwide to dealers since 2004. Our Goal is increase worldwide visits or traffics, brand awareness and Generate more returns.

The Lily Ann Cabinets website was developed for online kitchen furniture and cabinetry marketing. Similar client were active with 300 different sites, which is pointing to Lily Ann Cabinets.

http://www.lilyanncabinets.com

BANNERBUZZ

BannerBuzz.com had launched a new website that offers custom banner printing, flex banner printing, window decals and window signs online printing website to cater clients from USA as well as across the world.

The Banner Buzz is one of the popular online banner printing brands in the USA. Their Business offer high quality products at wholesale prices. Banner Buzz was established with a vision to capture online retail markets and focus on quality, value and service. Our goal is to make Banner Buzz brand successful globally and to receive more traffics/visits, conversion and conversion value (ROI).

http://www.bannerbuzz.com

 

Reviews

4.4
12 reviews
Sort by

Web Redesign e-Commerce Platform

“I felt like they were deliberately trying to take advantage of me.”

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0.5

Quality: 
1.0
Schedule: 
2.0
Cost: 
2.0
Willing to refer: 
0.5
The Project
 
Less than $10,000
 
Sept. 2017 - Oct. 2017
Project summary: 

Commerce Pundit was originally hired to redesign a Magento store, improve functionalities, and integrate an Instagram API into a website. They failed to deliver, and the relationship has been terminated.

The Reviewer
 
1-10 Employees
 
Sydney, Australia
Marco Perri
CEO, Bright Eyes Contacts
 
Verified
The Review
Feedback summary: 

Commerce led a deceitful relationship in which they were misleading about resource volume and functionality implementation. They had to be sought after to complete tasks, and even when they did deliver, the work wasn’t accurate to scope and they charged extra to fix their own mistakes.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Bright Eye Contacts. We’re a consumer products firm located in Sydney, Australia.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Commerce Pundit?

We were developing an e-commerce store. Our store was already functional, but we needed to change some functionalities within the store and update the design.

SOLUTION

What was the scope of their involvement?

They were supposed to help me redesign a Magento store. However, they didn’t really do much apart from changing the webpage after three weeks.

They were also supposed to integrate my Instagram API into the website. We run a pretty big viral Instagram page for the business, so integrating the API was in the very beginning of the proposed scope. They said they would do it, but never did. I even hesitantly gave them my Instagram details so they could implement the change, and they still didn’t do it. I ended up having to go into Magneto myself to make the change, which took all of five minutes.

I also recently informed them that a promotion was starting in three days, so I needed certain functionalities to be working by then. Just before the weekend, one of their developers went in and changed all of my prices to show a 20% discount. I asked them to fix it, and they denied that they even made the changes. I ended up having to hire someone on Fiverr to fix it because I couldn’t have that functionality apparent over the weekend.

Additionally, after I asked them to resolve this issue, one of their developers asked me for my Instagram details again, because he said the information I had provided wasn’t working. I informed them that after they failed to integrate the API, I had done it myself and changed the password.

I was confused as to why they needed those details on the weekend, when they weren’t working, and had refused to help me fix an issue that they’d caused. It seemed as if they were trying to access my Instagram to see why we were doing so well, which annoyed me.

What is the team dynamic?

I received a scope from them, and it said that I had 6 resources available to me. I was supposed to have a Magento developer, a UI/UX graphic designer, an HTML developer, a QA person, an account manager, and a project manager. There were not nearly this many people working on my project, though. There was only one person developing, and two people asking me for more money.

How did you come to work with Commerce Pundit?

I was in a rush to find a new development team. I found Commerce Pundit on Clutch, and they had 11 positive reviews, so I thought I might as well try them out.

How much have you invested with them?

We were supposed to pay $2,300 for two weeks worth of work, but I ended up paying $2,800 for a month’s worth and nothing was done.

What is the status of this engagement?

We worked together from September–October 2017. The scope was only supposed to be for two weeks, but we reached October and they hadn’t even finished half of the originally assigned work.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I originally came to them with a functional store, and the entire purpose of their involvement was to redesign the homepage in order to get it converting again and to fix a few functionalities. They didn’t do anything for the first two weeks at all. I assumed they were working on the backend, but they weren’t.

After those two weeks, I told them we had to fix the homepage because it wasn’t converting. Eventually, they completely dropped the original scope because I apparently wasn’t specific enough about what I wanted. They charged me $400 extra to redesign the homepage. They didn’t even work on the scope that I paid $2,500 for at all. It took them another month to do the redesign, and ended up only incorporating 1–2 points out of 15.

How did Commerce perform from a project management standpoint?

The account manager was competent, and he was very polite and tried to help me with issues. However, he had no hands-on relation to the project itself. They had a project manager who just kept trying to get more money from me every time I wanted something changed. They also had a developer who just didn’t seem to know what he was doing. I felt like they were deliberately trying to take advantage of me.

Are there any areas they could improve?

I feel they are just scamming people. It’s possible that their company simply assigned really poor resources due to the small nature of my project. However, we’re a startup that already averages 500 sales per day without any marketing whatsoever.

Our project has the potential to grow exponentially, but I felt they didn’t take it seriously enough because we weren’t already established. It was a new project, and they obviously assigned people who weren’t capable of completing the tasks at hand. Most of the time, I contacted the account manager and requested new or more resources, and informed him that I was willing to pay more for better service. They never took me seriously.

0.5
Overall Score They couldn’t take the time to speak to functionality that they messed up, but have time to log into our Instagram.
  • 2.0 Scheduling
    ON TIME / DEADLINES
    They didn’t complete the scope at all. They did complete my homepage after a month when I told them I really needed it.
  • 2.0 Cost
    Value / within estimates
    If they’d completed the work they said they were going to do for the original price, then I would give them a better rating.
  • 1.0 Quality
    Service & deliverables
    The homepage was okay, but they didn’t deliver anything else.
  • 0.5 NPS
    Willing to refer

Magento Development for Home Decor Website

"They performed well and were successful in the end… They are very technically sound."

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2007 - Ongoing
Project summary: 

Commerce Pundit developed a new e-commerce site in Magento. One key focus was on a sleek, intuitive interface. Commerce Pundit migrated data for 50,000 products and provided ongoing maintenance.

The Reviewer
 
11-50 employees
 
Atlanta Metro Area
Sameer Sharma
CEO at Vistastores
 
Verified
The Review
Feedback summary: 

Commerce Pundit was quick to resolve issues, but issues were rare. The site was effective and beautiful. Some technical elements took longer than was desired, but the results were worthwhile. Commerce Pundit provided friendly service at an affordable rate.

BACKGROUND

Please describe your organization.

We are a home décor outdoor website. We have around 50,000 products. We also have a warehouse. The majority of the products are drop shipped. Our website it on Magento.

What is your position?

I'm the CEO.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Commerce Pundit?

We need a nice and flowing e-commerce website. We need to offer a nice, clean display that allows users to check out with the least number of clicks possible. We want a very clean display and a very clean interface. 

We had given Commerce Pundit a couple of references of websites we were looking at and tried to get the best from some other sites and incorporate everything to one.

SOLUTION

Please describe the scope of their involvement in detail.

They gave us some examples of sites they had done. We saw that and then they told us best practices that they follow. We told them the number of products that we have and the number that will be added every month. They were aware of the volume that we're looking at. They appointed a project manager for us. I guess then it was a technical process, and they worked through it. They launched the site and then resolved all the issues that popped up.

How did you come to work with Commerce Pundit?

We went with them because they worked with Magento.

Could you provide a sense of the size of this initiative in financial terms?

It was from $10,000 to $50,000.

What is the status of this engagement?

The site is functional and, if we get any errors, we get their help. Issues are resolved extremely fast. There are also modifications if there is something we want to incorporate in the site. They gave us a timeline and they take it into process and get it done. It was launched in 2007. We have completely modified it.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

We are very satisfied. It's a very nice site. There are not down times. We have not faced any issues like that.

How did Commerce Pundit perform from a project management standpoint?

They performed well and were successful in the end.

What distinguishes Commerce Pundit from other providers?

Commerce Pundit is very cost effective and decent people to work with. 

What advice would you give to a future client of theirs?

They're a very good company to work with. They are very technically sound. Start small, and you will see the results.

In hindsight, are there areas in which they could improve, or things you might do differently?

We want everything very fast, but there are technical aspects that take time. These technical projects always require some time to get right.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Marketing for Artistic Print Company

"They helped me greatly in transforming my vision into something tangible. I consider them to be honest and a trusted business partner."

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4.5

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2013 - Ongoing
Project summary: 

Commerce Pundit offered a full suite of marketing services, including web development, design, and online marketing campaigns. They also consulted on e-commerce best practices.

The Reviewer
 
2-10 employees
 
Atlanta Metro Area
Founder, Artistic Print Company
 
Verified
The Review
Feedback summary: 

Commerce Pundit has transformed the full digital presence; all metrics are trending upwards. With their team of talented resources, Commerce Pundit became a trusted partner in development, excelling both in price and deliverables.

BACKGROUND

Please describe your organization.

We sell canvas prints, metal prints, and acrylic prints.

What is your role and responsibilities?

I'm the founder.

OPPORTUNITY / CHALLENGE

What was your goal for working with Commerce Pundit?

We wanted to build development marketing as well as the designing under one roof.

SOLUTION

Please describe the scope of their work.

Web development, design, and marketing. Everything related to development is done or consulted through them.

What was your process for selecting Commerce Pundit?

I got a reference from a friend a couple of years ago.

Can you give a sense of the size of the initiative?

Average monthly billing is $12,000 to $13,000.

When was the work completed?

We've been working with them a couple of years. It's ongoing work.

RESULTS & FEEDBACK

Do you have any statistics or metrics on the project?

We're doing great. All of our metrics are trending upwards.

Are you satisfied with their performance?

I'm satisfied with the job they did. They helped me greatly in transforming my vision into something tangible.

Is there anything unique or special about Commerce Pundit that really makes them stand out?

They have fair pricing and a deep team of talented individuals that get projects done on time. I consider them to be honest and a trusted business partner.

What advice would you give to future clients of theirs?

I would tell them to stress communication in the beginning to get the best results.

Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently.

I have nothing major to mention.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Hampton Inn Denver Online Marketing

"Based on Google Analytics, our emails, and the toll-free number on the website, we are very happy with the results produced by Commerce Pundit."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
Project summary: 

Commerce Pundit built independent websites and provided social media marketing to generate customers and promote visibility for each of a group of 30+ hotels. They also provide ongoing SEO services for each hotel.

The Reviewer
 
11-50 employees
 
Denver Metro Area
Co-owner, Hampton Inn Denver Airport
 
Verified
The Review
Feedback summary: 

Commerce Pundit delivered results, increasing emails and phone calls and optimizing Google Analytics metrics. They were diligent workers; their project manager provided a single point of contact and streamlined workflow significantly.

BACKGROUND

Please describe your company.

This is a Hampton Inn hotel, which is owned by Hilton. Our location is near the Denver airport in Aurora, Colo.

What is your role and responsibilities, please?

When we hired Commerce Pundit, I used to work for the management company for which they designed 30-plus websites for different hotels. Now, I am one of the owners of the Hampton Inn Denver Airport.

OPPORTUNITY / CHALLENGE

What was your goal for working with Commerce Pundit?

We hired Commerce Pundit to help us list our information about the hotel, and generate some customers who are looking for lodging in the Denver Airport area.

SOLUTION

Please describe the scope of their work.

They helped up build an independent, stand-alone website for our hotel. They helped us with other channels like Facebook, Twitter, LinkedIn, Foursquare, and other social media marketing. When we hired them, it was for a bigger project for developing websites for more than 30 hotels. Right now, I am speaking about the Hampton Inn Denver Airport website. Next is the search engine optimization phase of their work.

What was your process for selecting Commerce Pundit to work with?

We had received quotes from about four different companies and looked at their capabilities. I also know the CEO of the company. We went through the vetting process and felt comfortable with hiring them.

The initial work was completed in 2013. There is a second component to do the search engine optimization that is ongoing. That project is open-ended.

Can you provide a ballpark dollar figure for the size of the work that they’ve done for you?

It is between 40 to 80 hours per months. The main project took more than 400 hours.

RESULTS & FEEDBACK

Do you have any statistics or metrics to track improvement from the project?

Based on Google Analytics, our emails, and the toll-free number on the website, we are very happy with the results produced by Commerce Pundit. We are pleased with the new metrics.

Is there anything unique about them that really makes them stand out, compared to other companies?

They worked diligently and assigned a project manager for the website, so we had a single point of contact. That helped streamline the project significantly. Even today, they work with us to help manage the process with a single person.

Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently?

No.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    Very likely.

Cabinet Maker e-Commerce Development

"Sometimes, we give them a lot of work and change the direction a lot. They adapt to it very well, and they do things as quickly as possible."

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5.0

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
 
2010 - Ongoing
Project summary: 

Commerce Pundit provides digital marketing services for an online retailer, with services in SEO, web design, and digital marketing. The goal is to promote brand visibility and drive sales across the U.S.

The Reviewer
 
11-50 employees
 
Toledo Metro Area
General Manager, Lilly Ann Cabinets
 
Verified
The Review
Feedback summary: 

Commerce Pundit went to great lengths to ensure they understood they products on offer. Although they’re unfamiliar with the American market, they provide excellent daily communication with a personal touch. They adapt well to an irregular workload.

BACKGROUND

Please describe your company.

We are an online company that sells ready-to-assemble kitchen cabinets across the United States.

What is your role and responsibilities?

I am the general manager. My father started the company.

OPPORTUNITY / CHALLENGE

What was your goal for working with Commerce Pundit?

Our goal was to improve our website and make our brand more prevalent across the U.S.

SOLUTION

Please describe the scope of their work.

Commerce Pundit does a lot of work for us in e-commerce development and SEO.

What was your process for selecting Commerce Pundit to work with?

My father sat next to the owner on a plane in 2010. They started talking, and they have worked together since then. The work is ongoing.

Can you provide a ballpark dollar figure for the size of the work that they’ve done for you?

We spend between $4,000 and $7,000 a month. The average is $5,500 a month.

RESULTS & FEEDBACK

Are you satisfied with Commerce Pundit's performance?

Yes, we are satisfied. Sometimes, we give them a lot of work and change the direction a lot. They adapt to it very well, and they do things as quickly as possible. We communicate on a daily basis with the project manager. Their project manager was in our office recently for about a month, working with us side by side.

Is there anything unique about them that really makes them stand out, compared to other companies?

They have a presence here in the U.S. as well, which allows us to have a local contact who speaks fluent English. They are an hour's drive from one of our locations. That is better for communication.

Looking back on the work so far, is there any area that you think they could improve upon or something that you might do differently?

When the project manager came here to the U.S., they can see what our product is and how it relates. That helped improve their work. The project manager just returned to India, and I think it will help considerably.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Online Signage Firm E-commerce Partnership

"It was not just my vision and implementation, but they actually participated in creating a vision and the goals for the company. I am definitely very satisfied."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2014 - Ongoing
Project summary: 

Commerce Pundit provided web design, digital marketing, SEO and development services for an e-commerce shop. They were responsible for all aspects of digital visibility from user experience to eBay sales.

The Reviewer
 
2-10 employees
 
Atlanta Metro Area
CEO, Design Print Banner
 
Verified
The Review
Feedback summary: 

Commerce Pundit has brought in over $3 million in revenue and drastically increased online visibility. They offered innovative marketing suggestions based on the provided business model, and they made honest suggestions, even if it meant less income for them.

BACKGROUND

Please describe your company.

Our company is an online signage company. We manufacture signs and sell them through our Web portals and to the market.

What is your role and responsibilities?

I am the CEO.

OPPORTUNITY / CHALLENGE

What was your goal for working with Commerce Pundit?

We wanted Commerce Pundit to provide a full online solution, such as creating a website, the market and online payment processing, and create the user experience. They help us present ourselves online correctly.

SOLUTION

Please describe the scope of their work.

Their work included Web design and development, e-commerce development, SEO [search engine optimization], and online marketing through other portals, such as eBay and Amazon. Everything that we present and sell online came through Commerce Pundit.

What was your process for selecting Commerce Pundit with which to work?

We interviewed about four vendors, and I conducted personal interviews with them. I looked at the resources they offered and the pricing, and we finalized the selection.

Can you provide a ballpark figure for the size of the work that they’ve done for you?

The personnel work hour total was close to 2,000 hours a month on an ongoing basis. The pricing changes based on who the resources are. We are adding more work with them. They started at about 200 hours a month, and now it's 2,000 or more hours a month.

RESULTS & FEEDBACK

Do you have any statistics or metrics to track improvement from the project?

We started with them three years ago and have a significant presence in the online market right now. We have more than $3 million in revenue through Commerce Pundit, so it's been a good success story so far, with good ROI [return on investment].

Are you satisfied with Commerce Pundit's performance?

I am more than satisfied with their performance. Along those lines, they have added to the projects that I’ve generated and come up with many innovative ideas based on my business model. It was not just my vision and implementation, but they actually participated in creating a vision and the goals for the company. I am definitely very satisfied.

Is there anything unique about them that really makes them stand out, compared to other companies?

They are not trying to sell their hours, their product, or their services to us. There are instances where I told them about initiatives that our competitors were taking, and they came back to tell me that for our size and market, we wouldn’t get the results that we want. They told me there was no point in spending money on that. That was a big plus for me. I am not worried that they'll do any project just to make money. They will analyze it and give me honest advice.

Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently?

Not really. There might be an instance to two where we learned something afterward, but I don’t think there was anything we did wrong. Just a few learning experiences.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I already recommended them for several projects. I recommend them to everyone I know who is not my competition.

RCC e-Commerce Project

"With Commerce Pundit, I'm very impressed... I feel that Commerce Pundit does understand the market and my business."

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4.0

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
Project summary: 

 

Commerce Pundit served as an e-commerce partner to design eBay and Amazon sites and manage sales and listings. They provided customer engagement before that work was brought in-house. They average 30 hours/week.

The Reviewer
 
2-10 employees
 
United Kingdom
CEO, RCC
 
Verified
The Review
Feedback summary: 

Commerce Pundit met sales goals in most months; eBay sales are steadily growing. Their staff was helpful and understanding, available on short notice, and understanding of business goals.

BACKGROUND

Please describe your company.

We sell books online. We sell other items as well. The main component of our business is e-commerce. That’s selling books online mostly through marketplaces like Amazon and also eBay or Play.com. We are based in the United Kingdom. We started in August [of] 2010.

What is your role and responsibilities?

I’m the founder and managing director for the company. 

OPPORTUNITY / CHALLENGE

What was your goal for the work with Commerce Pundit?

I used Commerce Pundit because I wanted people who are specialized in optimization and who are very good at listing items on eBay and Amazon. 

SOLUTION

Can you please describe their work in more detail?

I wouldn’t say consulting. It’s mostly listing items on eBay and Amazon. There were other types of work also. They helped me design and host my eBay store successfully. That was very helpful. Mostly, I use them for listings of items on eBay and Amazon.

What was your process for selecting Commerce Pundit with which to work?

I put an advertisement on Elance stating that I am looking for individuals or professionals for creating an eBay store and listing items on eBay. I got a few responses. From that, one of them was Yagnesh [Tank, project manager] at Commerce Pundit, and I was very impressed by his reply and responses. Then, I chose to contact him, and that’s how we started.

Could you provide a sense of the size of your work with Commerce Pundit with work-hour figure?

At the moment, the listing for eBay UK and eBay US, they are spending four hours a day. Then, they are listing as well for Amazon Spain and Amazon Italy for two hours a day. That’s six hours a day that they’re spending for me for a period of five days a week. Effectively, they’re working for 30 hours a week, listing on those two marketplaces. Before, they were also working on customer relationship and so on, but I prefer to bring customer relationship in-house.

Do you have any plans to end the project in the future or to keep it completely ongoing?

It’s ongoing at the moment. Periodically, it’s reviewed, depending on my business. As you know, the business is new, so it’s always evolving. I am always improving things. But, at the moment, I do not intend to terminate their services. 

RESULTS & FEEDBACK

What are the results of their work? Do you have any statistics or metrics you could share about their success?

The way I measure their success is by the number of sales I get, especially on eBay. [For] Amazon Spain and Italy, they have recently started working on those marketplaces. I measured the success by the number of sales both in terms of profit and number of units of sales that I make on eBay. If I’m not happy with any issues, then I’ll let them know they need to improve for the next month to increase the goal and sell more items.

Have sales increased with the aid of Commerce Pundit?

Yes, my eBay sales are growing. It’s not growing as fast or as quickly as I would like, but you have to be patient. There are restrictions on eBay and other issues. Taking everything into consideration, my sales are growing.

When working with Commerce Pundit, what is special or unique about them compared to some other companies?

With Commerce Pundit, I’m very impressed. I enjoy working with Yagnesh. He’s been with me since I put the advertisement on Elance. He’s very helpful. He’s very understanding. He knows exactly the project requirements. He’s always available if I want a quick meeting at the last minute. I feel that Commerce Pundit does understand the market and my business.

He also understands what I want to achieve. So, based on this, it’s always a pleasure to work with him. I think he is in charge of a team of between six to nine people. He allocates the relevant personnel to my project. Although we are in U.K. and they are in India, and I have never met them personally, he does understand the job, and we do work effectively.

Looking back on the work so far, is there any area that you think Commerce Pundit could improve upon or something you might do differently?

No. I think they’re doing a good job overall.

4.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Lighting Design Firm Digital Marketing

“Their turnaround times have been pretty good, compared with other overseas organizations that I’ve dealt with.”

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4.0

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
3.0
The Project
 
Confidential
Project summary: 

Commerce Pundit provided search engine optimization and digital marketing services for an e-commerce firm. They optimized the existing Wordpress website with weekly blog posts and integrating social media.

The Reviewer
 
11-50 employees
 
Chicago Metro Area
Founder, Design Firm
 
Verified
The Review
Feedback summary: 

Commerce Pundit increased organic web traffic by 800% by boosting social engagement with the site. While their English copywriting had some mistakes and could improve, they were responsive and timely, a worthwhile investment.

BACKGROUND

Please describe your company.

I own a bar lighting company. We manufacture acrylic LED liquor shelves and displays for home bars, commercial bars, and restaurants. We're based out of Chicago, Ill.

OPPORTUNITY / CHALLENGE

What was your goal for working with Commerce Pundit?

Originally, it was for SEO [search engine optimization] work. It was to drive additional users to the website and to our shopping cart.

SOLUTION

Please describe the scope of their work.

Commerce Pundit did some additional work on our Joomla WordPress site. They helped us with the shopping cart enhancements and some small website updates. They created a presence on YouTube on Tapiture. They helped with Facebook postings. They do blog posting write-ups on a weekly basis. They came back with an evaluation of the site with updates to the actual content of our site from an SEO perspective. We implemented some of those tactics, which helped quite a bit. They also help us with email marketing. They took a PDF that we designed here in Chicago, assembled it into an HTML format, and handled the broadcasting of that email out to mass prospective customers.

What was your process for selecting Commerce Pundit to work with?

I looked on Elance for the rating system, and I looked for those individuals with the top ratings. I scanned through to see what kind of projects they’ve done and look for similar projects. Then, I look for comments from other customers. The star ratings, similar projects, and some thoughtful comments from other customers are really what drove me to make a selection on Elance.

Can you provide a ballpark dollar figure for the size of the work that they’ve done for you?

We're a small organization, so it's a small number of hours per month and represents a major portion of our marketing budget. It's a substantial offering for us, but it's not a large engagement per month.

RESULTS & FEEDBACK

Do you have any stats or metrics to track improvement from the project?

Roughly, the organic Web traffic went up by about eight times. We were getting small amounts of traffic to begin with, but it was an eight times uptick based on the work that they did to update our site, our content, and our tags. They also started building some of our social aspects of the site. They have dramatically increased the traffic, albeit a small amount of traffic, but it's a big jump for us as an organization.

Are you satisfied in general? Was it a worthwhile investment?

Yes. When you look at the investment amount, we got what we paid for.

Is there anything unique about them that really makes them stand out, compared to other IT companies?

I’ve noticed that in the offshore model, they are the most responsive of any of the firms that I’ve worked with. Their turnaround times have been pretty good, compared with other overseas organizations that I’ve dealt with.

Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently?

One challenge is their English writing skills. When they write blogs or product descriptions, it can be a little rough sometimes and needs attention, which I don’t have time to do. You can tell that our content has been written by someone who isn’t a native speaker. You go in with your eyes open, knowing that's what you'll get out of it, and I have to keep an eye on it.

We don’t have a plan to stop it, and they do ongoing work for us. With SEO work, you have to keep it up and maintain it to push content out. They give me a plan at the end of each month and lay out what they think they will spend their time on. They have me approve it or tweak it, if needed, and we go from there.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 3.0 NPS
    Willing to refer
    My thoughts on recommending offshore companies to colleagues is lower, but not because of the quality. I feel that some of the challenges in logistics in dealing with them, and having more oversight than you would with an onshore company...

Smack LLC Magento Web Development

"I really have no complaints. I’m really happy. Commerce Pundit is wonderful."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
Project summary: 

Commerce Pundit developed an e-commerce website in Magento and provided follow-up SEO and digital marketing. Key features included promotions, a shopping card function, and social media integration.

The Reviewer
 
2-10 employees
 
Phoenix Metro Area
Founder, Smack LLC
 
Verified
The Review
Feedback summary: 

Commerce Pundit is an honest company with a transparent delivery system. They paid careful heed to even the smallest detail, and their work was informed by a keen sense of the e-commerce world. They were always responsive and engaged.

BACKGROUND

Please describe your firm.

I sell lingerie, costumes, and shoes to customers aimed at an alternative lifestyle.

What is your role and responsibilities?

I’m the owner of the site. I’m responsible for the whole site, but I’m really handling over a majority of future marketing and SEO to Commerce Pundit because they’re doing such a wonderful job while rebuilding my website. My site is not done yet. That’s just being migrated today. We use a Magento site.

OPPORTUNITY / CHALLENGE

What was your goal for the work with Commerce Pundit?

I want to be a site known as a being reasonably priced, offering good service while providing a nice income for myself. Magento allows us to sell online with coupons, promotions, and a shopping cart function.

Was Magento the right choice for your company?

I had a website built on Magento, but the previous Web developer fell short. I really haven’t used Magento on a full working site. I get the idea. I get into the dashboard, and it’s fairly easy for someone who may be a novice to fix things and add products. I think the shopping cart looks wonderful from what I’ve seen. I’ve played with it and put fake names in it, just to see how it works. It all looks great. There’s a lot of extensions from Magento that you can add that really make it very interesting and competitive. 

SOLUTION

What was your process for selecting Commerce Pundit?

It’s taken me a full year to find a Web developer after spending thousands and thousands of dollars on other developers who just didn’t come through. They didn’t get all of the e-commerce solutions that one needs. I just prayed that Commerce Pundit were the people because they seem to address all the issues that I needed. Even this morning, they emailed me something and asked for my feedback.

Can you give a sense of the size of the project with a general cost range?

It falls anywhere between $4,000 and $6,000 for a smooth website head to toe including approximately 3,000 to 5,000 products, which is a big bonus. That’s what they charged. They get it done really quickly. If there’s anyone who’s slowing the process up, it’s me, learning it as I go along.

When will the work be completed?

It’s migrating today. They’re pushing me to get it done. I’m the one that’s a little slow. We’ll just have to start adding more products. I think we’ll be live by the end of the week, not with all our products, but we’ll be live before April, 2014 starts.

RESULTS & FEEDBACK

Do you have any statistics or metrics you could share about the project?

I have no statistics, but as far as I’m concerned, they’ve been honest and everything I’d asked they’ve come through on. The great part about Commerce Pundit is that you have an account manager. Work is trickled down through the other professionals depending on client need. Everyone answers to everyone. You only have to go to one person to get your solutions. Commerce Pundit has activeCollab where you can go online and see what they’re doing on your site any time of day and who’s been working on it and that type of thing. That’s a great feature.

Is there anything else unique or special about them compared to some other companies?

All I can say is they get it. They get what you need like a code on your site to give a customer free shipping. They know that you need to put up social media icons, or an Authorize.net icon or a SSL Certificate. Other developers are just not as detailed as Commerce Pundit. They’re not as e-commerce savvy.

Commerce Pundit was a shot in the dark for me, but they have not let me down. They email me almost every day. They call me. I understand them. They’re patient with me, and they know I’m new, so I can’t talk with computer website language or code. They’re just good. I would highly recommend Commerce Pundit.

Looking back on the work so far, is there any area that you think they could improve upon or something you might do differently?

I don’t know if I will do anything differently because they really started from scratch. I don’t have the website up and running, but I’ve been working on this for the last six or seven months, it’s my fault that it’s taken that long. Every time I look, I don’t see anything I would really want to change. So far, things are good. I really have no complaints. I’m really happy.

5.0
Overall Score I know it seems too generous, but when I compare them to other developers, and I’ve gone through three of them spending close to $15,000 total, Commerce Pundit is wonderful.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would recommend them.

Geophysics Firm Web Development

"We’ve had no problems, and I enjoy working with them."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
Project summary: 

Commerce Pundit overhauled an existing website to increase lead generation and project a modern, professional look. They also migrated the site to a new server, provided SEO services, and offered trainings.

The Reviewer
 
2-10 employees
 
San Diego Metro Area
Vice President, Small Geophysics Firm
 
Verified
The Review
Feedback summary: 

While it was initially challenging to come to a good working arrangement, once one was reached, the project went smoothly. Commerce Pundit were friendly people, and they were very accommodating of availability issues.

BACKGROUND

Please describe your organization and your role and responsibilities.

I’m the vice president of a small geophysical company called Southwest Geophysics. Since we're a small company, I do everything from marketing reports to geophysical fieldwork, typically smaller-scale projects, such as engineering, environmental, and geotechnical work. I handle marketing, which includes getting our website built originally, and then getting help from Commerce Pundit in creating a new website for our company.

OPPORTUNITY / CHALLENGE

What was your goal for working with Commerce Pundit?

We had been working with a website that I created years ago, based on a model from a previous company that I worked for that I created as well. It's a very simple, information-based website. We thought we needed something a little bit more advanced and professional. Originally, I don’t think a lot of our work and contacts were generated through the Web. It was usually by word of mouth. As the Internet has become what it is today, I felt it was necessary to get something that was more professional.

What platform did you use for the website?

I’m not sure. I know we had some server issues, where we needed to construct a different type of server that was better equipped and more useful for a website. We had a Windows-based server, and I think we went to Unix to make it more efficient and worthwhile.

SOLUTION

Please describe the scope of their work.

We're still partway through the project, but any slowness has been on our part, being that our company is fairly small. My partner and I wear a lot of hats in trying to correspond with them. I’m usually working in the field about 85 to 95 percent of the time, and the time I have to communicate with them, make changes, and review has slowed the process down. It hasn’t been their fault at all. They will teach us how to make small updates, and we'll probably work with them if we need to do anything major to the site.

What was your process for selecting Commerce Pundit with which to work?

My contact was a college friend who introduced me to them. He looked at our website and said that we needed to change it. He recommended Commerce Pundit and introduced us. I talked with Commerce Pundit about what we wanted to do and the cost. We negotiated an agreeable price, and we went from there.

Can you provide a ballpark dollar figure for the size of the work that they’ve done for you?

I don’t know how many hours they’ve spent on it. They have professionals who really know what they’re doing. I think the changes and delays based on what we want to change that is taking time. They are very efficient at what they do. We are updating our site and submitting it into different search engines to get our site noticed. They’re going to do SEO as well. The work they’re doing isn’t time consuming. They have basically taken what we had and fit it into their format and design. They also do some artistic creation on their part. I’m not sure of the overall cost, perhaps a several thousand-dollar project.

The site is already up and running, but there are changes that need to be made. They need to teach us how to make simple text changes. I think we should be done by late April. There are some typos that are from our end, and there were a few small changes such as font size and scrolling banners. We're working with them to change those.

RESULTS & FEEDBACK

How has Commerce Pundit performed so far?

We’ve had no problems, and I enjoy working with them. They are very nice guys and everything is going well from their side. Any delays have been from our end, and they have been very accommodating.

There may have been a little frustration when they couldn’t get hold of me. I talked to them on the phone and explained that if we're not out working in the field, we're not making money. Sometimes, I'm working in a noisy environment or off the grid. As soon as I described those conditions, they were very understanding. They were very flexible and worked on someone else's project at the same time while they were waiting for information from us. It all worked out.

Is there anything unique about them that really makes them stand out, compared to other companies?

I don’t have a lot of experience with other firms. I’ve enjoyed the international aspect of their company. It's good to work with different people since I don’t have a lot of experience overseas. It was a different experience for us.

Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently?

I can’t think of anything right now. Coming to a final process may have been a challenge, but so far, everything has been good. I can’t imagine that there will be any problems.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer