Colorado SEO Pros

Please describe your company and your position there.

I am the VP of technology for a consulting company. We help large enterprise organizations navigate digital transformation and improve upon the omnichannel customer experience.We provide software engineering services and consulting, including the cloud and artificial intelligence.

For what projects/services did your company hire Colorado SEO Pros, and what were your goals?

We hired Colorado SEO Pros to provide SEO services as we expanded our website. We had done some SEO in the past but were looking to take our SEO to the next level and test the effectiveness of SEO as a marketing channel. Ultimately we wanted to increase traffic, rankings, and new client opportunities.

How did you select this vendor and what were the deciding factors?

We found Colorado SEO Pros online after conducting extensive research on SEO providers, they had experience working with technology companies and enterprise level organizations along with case studies outlining work performed and results achieved.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Colorado SEO Pros created a comprehensive SEO strategy that included an SEO content strategy, multi-faceted link-building strategy, and technical SEO strategy to address search-engine accessibility issues.

They first began with an initial research period that was used to create each part of the SEO strategy, then delivered documents and reports for each area of SEO. The strategy was tracked within an online project management system which our team had access to.

Technical Strategy: We received a report with specific technical issues on the website that prioritized fixes and provided detailed recommendations.

Colorado SEO Pros worked directly with our developer to provide him with the details he needed to execute solutions, and then performed follow up testing to confirm success. We were able to efficiently fix a majority of the technical issues and they provided ongoing testing and recommendations as needed each month. We were also able to significantly improve page load speed with the tools and direction they provided.

Content Strategy: We had a set number of target service pages we were looking to build out on the website which Colorado SEO Pros provided recommendations for. For each page they gave us a content blueprint that outlined precisely how the content was to be optimized. We had our in-house writers create the content and then Colorado SEO Pros would review to make sure it was properly optimized.

Link-Building Strategy: Colorado SEO Pros performed a detailed initial analysis to create the link-building strategy, examining competitors and other industry websites to determine approach.

They performed a toxic link assessment to evaluate any negative links that could be hurting us as well. Ultimately they provide a multi-faceted strategy that included targeted link-building to pursue key rankings, as well as a PR link-building program that combined traditional PR and modern SEO to get high-value, competitor-proof back links.

How many people from the vendor's team worked with you, and what were their positions?

We worked a good number of people over at Colorado SEO pros including our assigned analyst, our project manager, their head of SEO , the head of technical SEO, and even their CEO on occasion.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We measured success in a number of different ways, looking at overall organic traffic, organic traffic to just key service pages, and organic traffic to the blog. We examined keyword rankings in the same way and also tracked organic traffic conversions across the site and on target pages.

Organic Traffic:

• Year over year organic traffic is up 73.3% (GA)
• Year over year non-branded organic traffic is up 48.27% (GA)
• Year over year non-branded organic traffic increased from 44% of total traffic to 66% of total traffic. (SEMR)
• Organic traffic to target service pages increased 362.55% over the most recent 6 month period, and new users increased by 472.81%. (GA) Keyword Rankings:
• Year over year 1 st page rankings increased 50%, from 143 keywords to 215 keywords. (SEMR)
• Target service page total rankings increased 285% from 55 to 219 keywords from December to June after optimization and launch.

(SEMR) ROI: We target projects over 1 million dollars, and we need to generate a large number of leads to close these highly valuable projects. During the length of the project, we received thousands of incoming leads and estimate that with our close ratio and average transaction value that we have received an estimated ROI of 5,342%.

Describe their project management style, including communication tools and timeliness.

We communicated via email, and had recurring meetings over Zoom in which the work performed was reviewed with us, as well as upcoming objectives and deliverables. They also created a custom data studio dashboard for us to measure results in a way that provided the insight we needed.

What did you find most impressive or unique about this company?

The content blueprints they provide are very detailed and include a lot of information that seems to make a big difference in results. They also have an impressive team with a variety of skill sets.

Are there any areas for improvement or something they could have done differently?

There were some miscommunications at the beginning of the project regarding approach and project scope, but Colorado SEO Pros made the necessary adjustments to provide services according to our needs and executed a successful SEO campaign.

Please describe your company and your position there.

I am the Client Development Director at a leading business services agency.

For what projects/services did your company hire Colorado SEO Pros, and what were your goals?

We originally hired Colorado SEO Pros to perform SEO, and subsequently had them build a new website and later added social-media management and a PPC program, as well as content-creation. We wanted to increase our online exposure and ultimately drive new clients into the business through online channels with a favorable ROI.

How did you select this vendor and what were the deciding factors?

After an extensive vetting process, we selected Colorado SEO Pros over several national competitors. They impressed us with their extensive research and planning, as well as their detailed approach to SEO and digital marketing.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We began the project in December 2017 with an SEO program that began with a comprehensive SEO campaign plan including a SEO content strategy, technical SEO strategy, and link-building strategy. Over the following year we optimized all of the current website content and applied a strategy of expanding pages across the site to target new audiences.

In 2018 Colorado SEO Pros began development of a new website, re-structuring much of the current content and created an updated content strategy to help us target specific markets across the country. We also added a PPC program, social-media, and content development to bring all of our digital services under one roof. The website launch went smoothly and we saw big gains after the dust had settled and we proceeded through the updated SEO strategy.

In 2019 to present Colorado SEO Pros has continued to revise strategy across content, link-building, technical SEO and Paid Search in order to improve ROI and expand our online footprint. As we have risen higher and higher in the rankings, they have continued to shift to compete at higher and higher levels. As we today we compete at the top of our industry for the most lucrative and competitive terms, and dominate in several key areas.

How many people from the vendor's team worked with you, and what were their positions?

Over the years we have worked with many members of the team over at Colorado SEO Pros, including our assigned analyst, project manager, our social-media marketer, our paid search manager, and even directly with the CEO. They have a comprehensive team over there and specialists across a range of digital areas.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Results have been incredible with both SEO and Paid Search. Page 1 US Rankings:

• In December 2017 we ranked on page 1 of Google for 38 keywords.
• By June of 2021 that number had increased by 731%, up to 316 page 1 rankings.
• We hold number 1 and top positions for countless high-value keywords that we had previously not been in the top ten pages for.
• Non-Branded Organic Traffic increased 2,120%, from 127 visits per month in March 2018 to 2,820 visits per month in March 2021.
• ROI: Between October 2020 and March 2021 we generated 258 online leads through SEO and PPC, with a total gross revenue estimated at 240k.
• SEO netted a 927% ROI and PPC a 248% ROI.
• Total search marketing ROI was 512% form this period.

Describe their project management style, including communication tools and timeliness.

Colorado SEO Pros hosts monthly zoom meetings to review work in progress, completed objectives, and results within an online project management system. They are extremely transparent so we can see what we are paying for and the value we are getting for our investment. We have direct contact with our assigned analyst and other team member as needed for one off communication via email, phone, or Zoom.

What did you find most impressive or unique about this company?

They have adjusted strategies into long-term programs to take us from non-existent to being a search engine leader. They are able to respond to challenges and address issues as needed to ensure we continue to get value year in and year out from our engagement.

Are there any areas for improvement or something they could have done differently?

Over the years there have been some bumps in the road but Colorado SEO Pros stands behind their work and does whatever is necessary to address any issues that come up and take action to make things right and deliver results.

Please describe your company and your position there.

I am the Executive Director of one of the organizations leading of Colorado Covid Legal Relief. We are a coalition of legal organizations connecting volunteer lawyers who offer legal assistance to small businesses in Colorado adversely affected by COVID-19. This program was a joint venture between the Office of the Colorado Attorney General, The Colorado Office of Economic Development and International Trade, the Colorado Lawyers Committee, the law firms of WilmerHale, Davis Graham & Stubbs LLP, and Messner Reeves LLP, the Colorado and Denver Bar Associations, Denver Metro Chamber of Commerce, Colorado Small Business Development Center Network, and Colorado SEO Pros.

For what projects/services did your company hire Colorado SEO Pros, and what were your goals?

We enlisted the help of Colorado SEO Pros to help us reach small business owners in Colorado who needed legal assistance. We did not have an established brand or any online presence outside of a newly created website with limited content. Ultimately, we needed to establish visibility in search as quickly as possible to try and reach as many small business owners as possible.

How did you select this vendor and what were the deciding factors?

I reached out directly to Chris Rodgers after being referred from a legal practice law firm involved with the project whose staff spoke highly of Colorado SEO Pros. I explained what we were doing and the need we had to help small business owners who were struggling to survive as a result of the pandemic. Chris agreed to help us use SEO to reach small business owners in need and joined our mission.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Colorado SEO Pros joined the project in July of 2020 to perform SEO on our website and to make recommendations regarding overall digital presence and strategy. We held weekly meetings to discuss goals and objectives and a comprehensive strategy was put together to help us establish a brand and core visibility online, develop expert legal content to reach business owners looking for specific types of help, and gain the authority needed to outperform established websites.

Colorado SEO Pros created an SEO content strategy, link-building strategy, and technical SEO strategy to help us tackle the project from all angles. We created targeted site content based on recommendations, then they optimized and published all the changes. They also worked with our team to craft a detailed link-building strategy targeting high value backlinks through a customized outreach plan.

How many people from the vendor's team worked with you, and what were their positions?

We worked with the CEO Chris Rodgers, although there were several SEO analysts involved behind the scenes to help support the project. Chris wanted to be directly involved in the project because of the importance of our mission and the urgency we had in reaching small business owners.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We went from being non-existent in search and social to having a developed brand with national visibility and an established footprint online. We have seen traffic, rankings, and inquiries increase dramatically. From October 2020 to July 2021 keyword rankings increased over 1300% and traffic increased over 1500%. When we began we had no rankings in search engines at all, even for our brand, so people looking for us couldn’t find us.

Our brand was actually very competitive in search and we now own the entire search results page and have an established presence at a national level. We have been able to reach business owners who needed financial assistance, businesses trying to navigate bankruptcy, businesses trying to manage insurance issues related to COVID, as well as a spectrum of other businesses we have been able to help. In a year, we received 287 applications and were able to assist more than 250 small businesses throughout the State of Colorado. Our SEO and online strategy played a critical role in this success.

Describe their project management style, including communication tools and timeliness.

We met regularly over Zoom and received updates on work completed, work-in-progress, and results. We were able to look at data trends over a screen-share to get a good understanding of the details and what was happening with the campaign.

What did you find most impressive or unique about this company?

We had some restrictions in terms of the content we could create and our ability to execute all the recommendations. Still, we were able to gain enough traction through other areas of the campaign to generate results. Chris is wonderful to work with.

Are there any areas for improvement or something they could have done differently?

Nothing comes to mind.

Please describe your company and your position there.

C-Suite Assistants is a national staffing firm that specializes in the placement of high level executive and personal assistants to C-Level Executives, CEO’s, CFO’s, Presidents, Founders and High Net Worth Individuals. We are Managing Partners and Co-Founders of the business.

For what projects/services did your company hire Colorado SEO Pros, and what were your goals?

We have worked with Colorado SEO pros on a variety of digital marketing objectives: SEO, social media, website design and some email marketing and online reputation management. Our goals were to build the brand, expand our business to service all major cities across the United States, establish ourselves as the leading firm in the placement of administrative professionals, and maintain a steady influx of leads for both employers and job seekers.

How did you select Colorado SEO Pros and what were the deciding factors?

Colorado SEO Pros was one of three companies we asked for proposals after much research. We were initially referred to them through a social contact, but Chris’s presentation was the most complete and professional and his expertise was evident. Most importantly, they were the most flexible in adapting their program to the requirements of our business as a relatively new undertaking within an established company.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Colorado SEO Pros has helped increase our online presence since we started in 2017. We have pushed a variety of pages ranging from service pages, local pages, and a blog strategy while we have updated the website's theme and functionality. Colorado SEO Pros has helped manage our social media programs, with success on LinkedIn resulting in more engagement and new followers.

How many people from the vendor's team worked with you, and what were their positions?

We have had 1 main point of contact with Colorado SEO Pros throughout the years with a mix of different analysts who have helped support the account. As of today we work with the director of client success (Bennett Gust), a SEO analyst (Hannah Bastani), and a project manager (Syed Abdullah). There are a few people who work in the background to support with link building and content creation.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are continuing to see all time highs in organic positions. We saw our first keyword rankings in September of 2017 and now have a presence of around 260+ industry focused keywords ranking on the first page. We have continued to see greater than 10% monthly growth on a regular basis. In terms of achieving our long term business goals, with the help of SEO Pros, over the last few years we have successfully expanded our national presence, with more clients in Boston, DC, Miami, Dallas, Austin, Houston, LA and San Francisco. We have also nearly tripled our gross revenues.

Describe their project management style, including communication tools and timelines.

We meet with Colorado SEO Pros on a bi-monthly basis, to review work in progress, goals, and data. Depending on what is in motion we will schedule meetings to discuss goals. Email is the primary form of communication.

What did you find most impressive or unique about this company?

Colorado SEO Pros demonstrate a unique ability to be a true, long term business partner to our team. They are able to tailor their services to our growing business and keep us moving forward. Bennett and his team are always available to answer questions and to listen and comment on ideas we may have. Their style is very collaborative and patient.

Are there any areas for improvement or something they could have done differently?

Over time reporting and sessions have become increasingly efficient, consistent and relevant because of adaptation of more advanced reporting and project management tools.

Please describe your company and your position there.

we are a leading weight loss surgery practice serving patients nationwide. I am the center’s president and a surgeon.

For what projects/services did your company hire Colorado SEO Pros?

We needed a full-suite digital marketing program that included SEO on a national level, local SEO, pay per click advertising, and conversion rate optimization. Additionally we required web development services.

What were your goals for this project?

The Bariatric and Metabolic Center of Colorado wanted to redesign our outdated company website and incorporate a full-spectrum digital marketing program. I had two key objectives: • Lay a foundation as a national thought-leader in my area • Drive a strong ROI to my Colorado-based practice with a combined SEO and PPC campaign.

How did you select this vendor?

We looked at multiple SEO and digital marketing companies, but Colorado SEO Pros impressed us with their in-depth proposal and attention to detail.

Describe the project in detail.

Colorado SEO Pros worked with me from the start to write market-leading content around bariatric surgery, and learned my industry from the inside out. They built us a new website in 2015, and built and launched a website redesign in 2020. We regularly get compliments from patients on the website that they built. Colorado SEO Pros has also worked with us on link-building, local SEO, adding schema markup to the site, and helping my team to better convert qualified leads into appointments.

What was the team composition?

I worked with Julian Adorney, who was very responsive via email in addition to taking regular calls with me to discuss strategy and give updates. Julian was able to balance the details while keeping an eye on the larger strategy and pivoting smoothly to take advantage of new opportunities. I also worked with Chris Rodgers and Bennett Gust, who have been very helpful in working with me and keeping the project on track.

Can you share any outcomes from the project that demonstrate progress or success?

Colorado SEO Pros has done an outstanding job of designing the entire campaign strategy around conversion rate and ROI which we collaborate to measure monthly. Organic traffic has grown dramatically. Organic traffic overall rose 731.21% from 2016 to 2019 (the new site launched in late 2015). Colorado SEO Pros has also generated an average of over 40 leads per month for us in 2020, generating a consistent 623% ROI for the practice even during the challenging times of COVID.

How effective was the workflow between your team and theirs?

It’s been very effective. We touch base regularly and they’re always happy to listen to my ideas and give me their expert opinion about what’s best for the campaign.

What did you find most impressive about this company?

Colorado SEO Pros worked hand-in-glove with me to produce market-leading content. They took the time to learn my industry and went above and beyond in handling any issues, whether they were related to SEO or not. As an example, when my front office staff was having trouble converting qualified leads into appointments, Colorado SEO Pros came down to our office multiple times to develop and help implement a smoother conversion funnel. They have maintained focus on the core strategy and yet are very dynamic and responsive to the rapidly changing digital marketing environment

Are there any areas for improvement?

At different times in the campaign I did have some minor concerns but Colorado SEO Pros has been very agile and considerate in terms of addressing those in a timely fashion. From my perspective, a great deal can be learned about a company in terms of how they handle concerns. Colorado SEO Pros has always been proactive in listening and collaboratively solution oriented demonstrating the value they place on customer service and in building successful relationships.

Please describe your company and your position there.

We're a social learning platform that combines social media and online learning in one space. I work in the marketing department and assist our sales team with revenue while also assisting our customer success team with marketing services fulfillment.

For what projects/services did your company hire Colorado SEO Pros?

When we were looking to revamp our website, we knew we wanted to keep SEO best practices in mind but didn't know where to start. We had done minimal keyword research in the past for our website, but weren't sure where to start when it came to the technical application of it.

We shopped around and found Colorado SEO pros, and we were amazed by the preliminary research and findings they did for us as we were signing on.

What were your goals for this project?

Our goals were to design a website based on data and keywords that would bring in qualified and interested customers.

How did you select this vendor?

We shopped around for SEO consultants, found Colorado SEO pros and were amazed by the preliminary research and findings they did for us as we were signing on. Before we even signed a contract, they were showing us reports of our existing site, showing us competitor research and informing us of what would be best to focus on first.

Describe the project in detail.

Colorado SEO pros provided us with monthly support through content briefs for new website pages, link building, keyword research, page load time research and monthly check-ins. They helped develop schema for our site and reviewed website pages for optimization before they went live.

What was the team composition?

We worked mainly with two project managers and the CEO. One project manager focused on technical SEO while the other was my main contact and helped provide detail of what was achieved each month. Everyone was really friendly and hardworking.

Can you share any outcomes from the project that demonstrate progress or success?

We've seen a 20 percent increase to our site in organic traffic from this time last year. We've also seen a lower bounce rate and more time spent on site.

How effective was the workflow between your team and theirs?

Their team has been very easy to work with. They're always available via email and make time for a video chat if needed. They were also quick to respond and detail-oriented in their answers.

What did you find most impressive about this company?

Their knowledge and professionalism were great. They took the time to explain complex terms that went over my head.

Are there any areas for improvement?

Sometimes I wish they had been more proactive about calling out some data points rather than asking if I had any questions about what happened the last month. I didn't always know what to look for or what was important in reports, so having some items to discuss around reporting would have been helpful.

Please describe your company and your position there.

I am the founder and CEO of Wealth Creation Mastermind, an international organization that teaches members how to increase their wealth by harnessing the power of their mind and building streams of passive income.

For what projects/services did your company hire Colorado SEO Pros?

SEO to build organic traffic to the website, branding, social media (paid and organic), and website development.

What were your goals for this project?

We wanted to generate a steady stream of qualified inbound leads who were interested in earning more money. Our website also had to look cutting edge because we sent prospects that we met in person to the website.

How did you select this vendor?

We chose Colorado SEO Pros based on an established relationship with the CEO.

Describe the project in detail.

Colorado SEO Pros built our website. They also worked hand-in-glove with me to optimize and publish high-quality content that appealed to our target market. Once we were generating a steady stream of users, they expanded operations to focus on conversion rate optimization which dramatically increased our monthly leads.

What was the team composition?

I had weekly calls with a senior SEO strategist.

Can you share any outcomes from the project that demonstrate progress or success?

Colorado SEO Pros has had a dramatic impact on our business. In 2018 we generated an average of 10 online leads per month. In 2020 we’ve soared up to an average of 107 online leads per month. Organic traffic rose from 326 US visits in Q1 of 2018, to 10,313 US visits in Q1 of 2020. Rankings also rose dramatically, and now we’re ranking #1 for key money terms like “network marketing vitamins.” We’re also on page 1 for broad, high-value terms like “Law of attraction money.”

How effective was the workflow between your team and theirs?

It has been very effective. I worked with Julian Adorney, who was very responsive via email in addition to taking regular calls with me to discuss strategy and give updates. Julian was able to keep all the balls in the air. They keep an eye on the larger strategy and pivot smoothly to take advantage of new opportunities.

What did you find most impressive about this company?

Colorado SEO Pros has been very skilled at delivering leads and with following up to make sure that those leads are the type and quality I’m looking for. Early in the campaign we were bringing in a lot of leads but they weren’t converting as well as we expected. After doing a deep dive into the account, Colorado SEO Pros pivoted strategy to focus on a new target market and lead quality substantially improved.

Are there any areas for improvement?

Honestly, no. Colorado SEO Pros has been diligent about focusing on the metrics that we care about and working with us to try and deliver bottom-line revenue.

Introduce your business and what you do there.

I’m the founder and CEO of Health Street.

What challenge were you trying to address with Colorado SEO Pros?

We were looking for holistic help with our marketing and performance on search engines.

What was the scope of their involvement?

They provided ranking support for our website through technical SEO and content keyword targeting. The project started with a deep dive and analysis into all of the data that we had so that they could make recommendations about prioritizing places to start in terms of keywords and organizational changes.

Once we settled on where to start, their team pointed us toward specific changes that we could make under the hood of our site, including page locations, as well as in our content sharing so that we were getting seen more broadly. They also helped us to implement tools to continue tracking those metrics to make sure our efforts were successful.

What was the team composition?

There were about five members of their team, including one main project manager

How did you come to work with Colorado SEO Pros?

I actually originally heard their CEO talking on a radio program, and I realized they had a very similar philosophy in terms of how to approach challenges. We reached out to them from there, spent a couple of months in discussions to make sure that our teams were a good fit, and decided to start working together after that.

What is the status of this engagement?

The partnership has lasted about a year so far, beginning around September 2019 and continuing today.

What evidence can you share that demonstrates the impact of the engagement?

The results we saw were pretty dramatic from the start. In just six months, we saw an 85% increase in organic traffic, as well as a 90% increase in new users from the keywords we were targeting. We also increased our total page one keyword rankings by 16%, and because of that went up 52% in terms of local visibility and impressions.

How did Colorado SEO Pros perform from a project management standpoint?

They have a great combination of being very clear and organized but also flexible enough to incorporate all of the natural changes that come up in the course of doing business. They came up with a plan that they stick to while also being able to bring in other specific requirements or priorities without throwing off the original timeline.

We use Monday.com to keep track of our progress toward specific deliverables and milestones, as well as Google Drive for document sharing and some of their proprietary technologies.

What did you find most impressive about them?

It’s really all about results, and those speak for themselves. The fact that they are able to deliver so successfully and consistently is due to the fact that they are very knowledgeable, have a mix of technical and content talent, and they have great leadership.

They offer ideas and solutions and are not afraid to ask questions when they don’t think that our ideas make the most sense. As opposed to some larger, more generic companies, this team has a real deep reservoir of talent that can drive a company’s SEO from good to great.

Are there any areas they could improve?

I don’t have any specific things I think they could be doing differently.

Do you have any advice for potential customers?

We have a pretty great level of internal technical talent, and we have found that style of partnership to be incredibly effective in implementing the recommendations that they make for us. If you have a more junior team, you might have to rely on them to make some of the changes or take the lead on the priority setting a little more.

Please describe your company and your position there.

Charter Communications is America’s fastest growing TV, internet and voice company. We’re committed to integrating the highest quality service with superior entertainment and communications products. Charter is at the intersection of technology and entertainment, facilitating essential communications that connect more than 28 million residential and business customers in 41 states.

Our commitment to serving customers and exceeding their expectations is the bedrock of Charter’s business strategy and it’s the philosophy that guides our 98,000 employees. My position is Business Owner of Support, Search and SEO in the Product Organization, supporting Spectrum.net, SpectrumBusiness.net, SpectrumMobile.com and the My Spectrum App.

For what projects/services did your company hire Colorado SEO Pros?

We hired Colorado SEO Pros to assist us with defining SEO strategy, conducting technical SEO audits, and improving our search traffic and rankings. Mostly, however, we chose Colorado SEO Pros to help us improve the customer experience by aligning customer intent and search results.

What were your goals for this project?

Main goals for the project covered several key performance areas like:

1. Improving page one (top 3) rankings
2. Driving up customer satisfaction
3. Increasing search traffic
4. Improving click-through rates

Additional goals involved aligning SEO strategy, optimizing technical and on-page SEO, tools analysis and recommendations, and driving SEO in our company's DNA through process and training.

How did you select this vendor?

We assessed several options and ultimately selected Colorado SEO Pros because of their expertise, experience, results and professionalism. Colorado SEO Pros is focused on putting customers first and helping them find what they're looking for based on their intent. This customer-centered approach aligns well with our SEO focus.

Describe the project in detail.

Colorado SEO Pros under the direction of the Product Web Portals team assisted with consolidating legacy portals and optimizing the performance of the portal in a manner aligned with customer behavior including:

• Developing a comprehensive Search Engine Optimization "SEO” strategy plan for Charter, which focuses on Spectrum.net support properties, but addresses potential crossover with Spectrum.com customer sites
• Assisting the Web Portals team by facilitating cross-functional conversations with other SEO stakeholders outside of Product
• Assisting the Web Portals team by revising the overall SEO and content strategy for Spectrum.net support sites, based on certain data and analysis culled by the vendor
• Improving SEO performance by an average of 10% (rankings & traffic) by the end of the contract term, for pages that have been optimized and published
• Providing monthly KPI reports, and other ad hoc reports when requested. • Assisting with consolidation and 301 redirect strategy to ensure 90% link/URL equity
• Delivering a complete technical audit of the websites and provide recommendations for improvement
• Identifying and addressing under-performing content
• Providing SEO best practices for imagery, video, and structured data.
• Assisting in creating a Keyword Gap Analysis for Spectrum.net support properties
• Providing instruction and technical training to the Web Portals team for SEO best practices
• Evaluating SEO tools (Site Improve, Bright Edge, etc.), and provide recommendations and training.

What was the team composition?

A small, but effective team from Colorado SEO Pros assisted with all aspects of SEO including technical audits, on-page recommendations, strategy alignment, SEO training and reporting and analysis.

Chris Rodgers, founder and CEO, provided strong partnership and expertise to help guide us through a large and complicated SEO project. 2-3 vendor resources regularly participated in working sessions and status meetings, working alongside internal team members to deliver SEO value.

Can you share any outcomes from the project that demonstrate progress or success?

The results far exceeded our goals. Colorado SEO Pros delivered across the board, working closely with our internal teams and stakeholders.

Key Results (Y/Y) include:

• 95% link value retention (spectrum properties) through portal consolidation
• 43% increase in page one rankings
• 49% increase in click through rate
• 26% increase in search traffic
• 8% increase in customer satisfaction scores
• Over 100 employees trained on SEO best practices
• SEO and content strategy defined for Spectrum sites
• Keyword Gap Analysis completed for Spectrum properties
• Monthly KPI reports, and other ad hoc reports provided
• SEO tools analysis, recommendations and training completed

How effective was the workflow between your team and theirs?

Communication has been great with Colorado SEO Pros. We have established weekly working sessions weekly along with more formal monthly status updates with our leadership team.

Typically we meet over WebEx with on-site updates every month or as needed. Colorado SEO Pros is very responsive to the needs of their clients. We also used project management tools (like Monday) to keep on track.

What did you find most impressive about this company?

I've been impressed with the quality of work and communication provided. The results have been outstanding and this all stems from being aligned on what SEO does and does not do and focused on delivering customer outcomes. Colorado SEO Pros provides a personal level of service not found often when working with large, complex organizations.

Are there any areas for improvement?

There are always areas for improvement; however, we are very satisfied with our partnership with Colorado SEO Pros and look forward to our continued success together.

Please describe your company and your position there.

Our company is WOW!, and we are an Internet, TV, and phone provider servicing 19 different markets throughout the United States. My position is a coordinator on the Digital Innovation team, and I am primarily tasked with all things content strategy, content editing, as well as management of our SEO for our residential site, wowway.com.

For what projects/services did your company hire Colorado SEO Pros?

We hired them initially to perform ongoing/monthly SEO consulting during a time of digital transformation within the company. No one had previously been focusing on how to enhance our organic presence and we knew we needed a strategic partner to help us improve our organic search results and make sure we were following SEO best practices.

What were your goals for this project?

We wanted to drive more qualified organic traffic to our site and improving our online presence. Our overall goal is to see more serviceable users arrive on our site from the markets we service, ultimately leading to an increase in online orders.

How did you select this vendor?

We selected this vendor based on a positive relationship our VP of Digital Innovation had cultivated with SEO Pros while working at another company.

Describe the project in detail.

We meet on a weekly basis to review ongoing, completed, and new tasks. Our focus changes on a weekly basis depending on the SEO landscape and new business projects that come down the pipeline, but the team always provides knowledgeable, collaborative, helpful, and insightful information on every meeting. Some of the tasks they've done recently were creating content briefs for new pages, identifying technical fixes, and helping define an overall 2020 strategy.

What was the team composition?

We usually have weekly meetings with the lead head of technical SEO and a senior SEO analyst but we are also frequently in communication with the owner.

Can you share any outcomes from the project that demonstrate progress or success?

During our time with SEO Pros, we continue to see an increase in our organic rankings and our conversion rate continues to improve. They approach every problem with clear, thoughtful recommendations that correlate to actual results for the business.

How effective was the workflow between your team and theirs?

Overall, the team at SEO Pros is very responsive over email or through Monday (their project management system). If we ever need to schedule a meeting one-on-one with the owner, he's always very accomodating and considerate of our time. Having meetings on a weekly basis also ensures communication stays open and all of our questions are answered in a timely manner.

What did you find most impressive about this company?

The technical knowledge that they bring to the table is seriously impressive. I had a basic understanding of SEO before working with them but they truly understand all of the ins and outs of the SEO landscape - better than anyone I've ever worked with before!

Are there any areas for improvement?

Maybe adding a project manager to the mix in order to have them be the point of contact for organizing a more cohesive overall SEO strategy.