Custom design & development for Shopify, Wordpress

We specialize in the custom design and development of Shopify, Shopify Plus, and WordPress themes, applications, and plug-ins.

 

Coldsmoke Creative was founded in late 2015, just in time to get infected with Russian malware leading up to the 2016 Presidential election (true story).

 

Since then, we have helped organizations of all sizes do everything from developing their first landing pages, to building their first versions of their software product, to migrate their e-commerce store, to launching city-wide government initiatives. We specialize in Shopify, Shopify Plus, and WordPress, but our true expertise is our ability to solve problems and improve outcomes with technology, no matter our clients’ technical background.

 

In other words, no matter your problem or level of technical experience, we can help.

 
$5,000+
 
$150 - $199 / hr
 
2 - 9
 Founded
2015
Show all +
Washington, DC
headquarters

Portfolio

Key clients: 

Women.nyc, Baby Tula, Bodega, CleanChoiceEnergy, Irwin Naturals

Women.nyc Image

Women.nyc

Women.nyc, a New York City government initiative, is part of the New York City Economic Development Corporation. Their goal is to make New York City the best place in the world for women to succeed.


As their exclusive development partner, we bring their initiatives to life on the web by developing and maintaining their Wordpress site and servers, and acting as a consultant for all their technology needs.

Baby Tula Image

Baby Tula

An award-winning industry leader, Baby Tula is proud to offer beautiful, easy-to use, versatile, and long-lasting baby carriers which provide a comfortable, ergonomic method of supporting the bond between caregiver and child from birth through 4 years old and beyond.


As their development partner, we worked closely with their team to redevelop their entire site, developing a completely custom theme and

deploying it across multiple Shopify Plus stores across the globe.


Bodega Image

Bodega

Hidden in plain site since 2006, Bodega has been curating the finest selection of footwear, apparel, and accessories from over a hundred top brands, plus the Bodega collection.


We work with Bodega to maintain their Shopify Plus store and ensure it meets all ADA requirements.

Reviews

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Website Dev for Food Startup

"...the quality of the work was extremely professional..." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2018 - Ongoing
Project summary: 

Coldsmoke Creative built a Shopify site to support a design created by a third-party branding firm. They provided custom development in a tight timeline. 

The Reviewer
 
1-10 Employees
 
New York
Kristin OConnor
Founder, CEO, Seia & Co.
 
Verified
The Review
Feedback summary: 

Internal stakeholders praised the peace of mind regarding technical issues that Coldsmoke Creative delivered. They managed requests professionally and communicated consistently. Customers can expect a smooth engagement.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the founder of a new food product start up called Seia & Co. We are interested in providing consumers with convenient ultimate wellness food to meet all their grab-and-go needs throughout their day.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Coldsmoke Creative?

Coldsmoke built our website for us - creating a completely customized Shopify space that suited the exact needs of our specific company and goals.

What were your goals for this project?

We wanted to have a super user-friendly website that is packed with information and is easy to purchase a product through 

SOLUTION

How did you select this vendor?

We were working with a branding agency who found Coldsmoke

Describe the project and the services they provided in detail.

Coldsmoke took the design for the website that our branding agency developed and created a custom Shopify site for us. They were fantastic at addressing our individual needs and completed everything in a very short timeframe

What was the team composition?

We had a point person who I worked with directly who was truly fantastic with his responsiveness, feedback and execution.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

I can not recommend Coldsmoke enough. It is hard enough starting your own company, so having people who you hire actually deliver a great product, be there any time you reach out, and truly understand your needs, is invaluable.

How was project management arranged and how effective was it?

Our branding agency connected us with our point person at Coldsmoke (Mark) and he helped us each step of the way, navigating our requests and executing on deliverables.

What did you find most impressive about this company?

I loved working with Mark; the quality of the work was extremely professional, he was reliable, fast in his responsiveness and very very easy to work with.

Are there any areas for improvement?

Not really to be honest

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    I have no complaints, they were fantastic to work with, I love our website- any kinks were worked out incredibly quickly and they were fantastic
  • 5.0 NPS
    Willing to refer

E-Commerce Design & Dev for Clothing Line

"If I just had a quick question, they were happy to get on the phone to talk me through issues that were above my head.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. - Dec. 2018
Project summary: 

Coldsmoke Creative provided Shopify design and clothing design efforts. They created the platform based on set requirements and pre-discussed mockups.

The Reviewer
 
11-50 Employees
 
Washington, D.C.
Juli Louttit
CEO, sallgüd
 
Verified
The Review
Feedback summary: 

Coldsmoke Creative’s efforts were greatly appreciated, and the platform has already met most of its goals. The team is knowledgeable in all things Shopify, and continue to help even though the contract is over. Customers can expect a friendly staff, armed with a useful arsenal of skills.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of sallgüd, a clothing company that features an athleisure line. We launched a year and a half ago with Coldsmoke Creative’s help.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Coldsmoke Creative?

We needed help with our website and the designs of many of our clothing items.

SOLUTION

What was the scope of their involvement?

They completely designed and developed the UI/UX of our Shopify platform and got us up and running. Their development included other software integrations, too. They were also a partner in designing our clothing. We get our clothing from a separate service, and Coldsmoke was able to do the designs for those clothing items. It was super helpful to not have to do two separate companies for the design of our website, as well as the clothing.  

I helped them on the design end, while one of our more technical software employees helped give guidelines for the actual website components. We had some things that weren’t quite possible for the Shopify platform, and they were able to provide alternatives. It was nice to have our expectations set upfront.

What is the team composition?

Mark (Founder & CEO, Coldsmoke Creative) made sure everything was on target, and was our go-to person that we would speak to. There was one project coordinator, who kept things on our timeline. There was one software engineer who walked us through the technical aspects, which were at times above my head, but my employees were able to get what we needed in that regard. All of our concerns were taken care of and we were constantly talked to throughout the process.

How did you come to work with Coldsmoke Creative?

We interviewed a couple of different agencies, and really liked the design mockups they gave us with their proposal. They were also Shopify experts,  which was exactly what we were looking for. On top of all that, they were able to do the web design and clothing design, which was great. They were really helpful in communication, and they got back to us super quick with the proposal, getting back to us in less than 24 hours. Overall, we felt very comfortable with them, which is what led us to our decision to work with them.

How much have you invested with them?

The project was actually done in phases, but it cost approximately $12,000 for the initial website launch and the initial designs.

What is the status of this engagement?

This project spanned October – December 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They have been really great to work with. They’re very well-versed with how to use Shopify and leverage the metrics available to track our business and keep us on target SEO wise. It’s great that we don’t have to use a separate software. It’s been awesome, and really easy. Aside from small delays, we basically hit everything according to our timeline.

How did Coldsmoke Creative perform from a project management standpoint?

In their proposal, they provided a detailed timeline of when things would occur. They kept us on top of deadlines, which was great. We mostly used email and phone calls for communication, and sometimes Slack if we were getting a big group together.

If I just had a quick question, they were happy to get on the phone to talk me through issues that were above my head. They really made themselves available.

What did you find most impressive about them?

Mark is very personable, and it was great to work with him directly. They’ve been really responsive to date with any questions we have, which has been really helpful. The designer was also really great gave us guidelines on how many iterations we could have, which we appreciated

Are there any areas they could improve?

No, I can’t think of anything off the top of my head.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer