What was the scope of their involvement?
We asked Codibly to provide a mobile app for us on both iOS and Android. We went to them with an outline and wireframes of what we were looking to do. We had a lot of data going into this app and had just about completed the data portion of our information collection. We also had an idea for a calculator that we wanted to have incorporated into the app in an easy-to-use format, allowing both workers and their employers to calculate entitlements at the termination of their contract.
We had an idea of what we wanted, but we had no idea about what it should look like, how it should work, or if it was even possible. We worked with Codibly to give them an understanding of what we wanted, and they came back to us with a structure of how the app could look and how the calculator could work. They did all the design, and we put in our own visual for menu icons. They really led us from A to Z because we had no experience with apps before.
The basis of our app is data, so structuring it in a user-friendly way was important. The calculator is complicated, with all the employment regulations in Hong Kong tucked into it. It needed to be well thought-out and designed.
It was critical that we have control over the app. We wanted to be able to update it, as we knew we couldn’t finish all the data collection and translations by the time we wanted to release the app. Codibly built a content management system that allows us to control 90% of the app ourselves for changes, additions, or redesigns. We didn’t want our information to be stale, and we didn’t want to delay the launch until we had all the data.
They made sure we had control in a format that non-technical people can use. It’s easy and intuitive for us. So, we were able to launch the app on March 1, 2016; a new version, with the data in another language, is very close to being released. We were still finalizing the content until September of 2016, and then we were working on our other language content.
They helped us to launch the app in app stores, and then they taught us how to manage it ourselves. Once we got the app live, they continued to work with us when we had questions or issues. They gave us as many instructions as possible and were there to support us. Now, we’re pretty independent.
I don’t know exactly how many people were assigned to our project. We worked with two different project managers. The first one was with us through the design and development stage, then we transitioned to another project manager to oversee the tweaks and updates after the launch. We worked closely with one developer, who was always in our email stream as we discussed any changes or issues.
How did you come to work with Codibly?
My brother-in-law knows one of the partners at Codibly from living in Kraków together. We are based in Hong Kong, and we’d been getting quotes from local firms. Codibly came in with a reasonable quote, and they were willing to meet our demands regarding control over the app. We found them to be a great partner, as they were able to tick all of our important boxes.
How much have you invested with Codibly?
We’ve invested about $15,000.
What is the status of this engagement?
Our first call was in August of 2015, and the bulk of the work was complete in May of 2016. We continued to work together until the end of 2016 on a couple of unexpected issues that arose due to technology changes by outside partners. They still spend time on questions about or small tweaks to the system as we get our other languages onboard.