What evidence can you share that demonstrates the impact of the engagement?
We are really happy with their quality and the concept. We have received really good feedback from our customers when it comes to UX and design, and the quality of their code is really good.
We have had only a few bugs in each release which is normal for this kind of software; there is no bug-free software. We have had some experience with other third-party development partners who didn’t write as accurate of code, and so we are really satisfied with the outcome of COBE's work.
How did COBE perform from a project management standpoint?
We decided to follow more of an agile approach, integrating their developers and people directly in our Scrum process.
They are a part of our team. There isn’t that much to manage, which is the benefit of an agile approach. When it comes to planning and budgets, they are really flexible and respond really fast.
What did you find most impressive about them?
Their biggest benefit has been their fresh eyes. We really stick to our history while building software and designing our UI.
They are really creative and fresh, and they provide us with good, new ideas. On the other hand, they are really flexible and motivated.
Are there any areas they could improve?
We have been able to make really good progress with them, and I am really happy, so there isn’t that much to improve on. However, they are a really small company, and it would be nice to have more employees on their side.
Do you have any advice for potential customers?
I would definitely recommend having a meeting with them. Give them a chance to present their ideas. This was also a part of my experience.
I wasn’t really convinced after the first call, but after we met face to face and they explained their approach and how they create their concepts, it really convinced me to start a cooperation with them.