CMARIX

Please describe your company and your position there.

I am the Director of International Sales at the company. We export our innovative kids shoe products to 45 countries globally, including most countries in Europe, US and Canada and the Middle East.

For what projects/services did your company hire CMARIX, and what were your goals?

We needed a global corporate website ahead of a series of trade shoes we were about to participate in Europe to showcase our product catalog. We had only a month to launch the website and CMARIX delivered the website as promised on time for the trade shows.

How did you select this vendor and what were the deciding factors?

I was introduced to CMARIX through a friend who had worked with them before. We needed a very fast turnaround and didn't have room for a delay due to the scheduled trade shows we were about to attend, each the biggest globally in its category (Spielwarenmesse and ISPO).

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We needed the look and feel of the website to match our existing corporate websites and the website to include our full product catalog. We share all of our requirements in detail, CMARIX shared their questions about unclear points and started development in a matter of days. They delivered the project on time exactly as we envisioned it to be. The website was developed on Wordpress.

How many people from the vendor's team worked with you, and what were their positions?

Our main contact was the principal consultant and upon scoping of the project, we were assigned a project manager who handled all technical communications.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Upon start of the project, we had already printed the website to our new international business cards and the posters and all marketing materials we would use at the trade shows. These were our first international trade shows and we were able to track the use of the website during and after the trade shows by the visitors to our stand.

Describe their project management style, including communication tools and timeliness.

They were very professional, kind, and client-focused. They have the right tools to communicate any decisions we need to take as part of the project and they always come back with detailed questions not to leave anything to chance and once they start the development, we never had any issues or surprises.

What did you find most impressive or unique about this company?

Over the past four years and four projects, I have always worked with the same people which is rare these days where people frequently switch jobs. Whenever I contact CMARIX about a new project, I get the same warm and welcoming approach and that gives me great comfort in thinking that when I have a project, I have a partner I can count on.

Are there any areas for improvement or something they could have done differently?

None.

Please describe your company and your position there.

I am the owner of the online vehicle marketplace application.

For what projects/services did your company hire CMARIX, and what were your goals?

We wanted to develop a mobile application specifically designed to provide a marketplace for vehicles and vehicle parts. After years of personal experience in the industry, we wanted to cram the most helpful and important tools and features into the application within our budget, so that at the end we have the most user-friendly platform of its kind on the market.

How did you select this vendor and what were the deciding factors?

After searching online for app developers, not only locally, but nationally, and internationally, we decided to go with CMARIX based on a couple of factors. Although the sales team was felt a bit pushy in the beginning, Raj Sharma, the sales contact person was the one that 'sold' me on the service. Ultimately, he was the deciding factor. I noticed a level of professionalism that none of the other developers showed - politeness, competence and 'customer first' attitude.

We spent hours discussing the project via calls, Skype and emails before actually contracting. He was always there to answer any questions, or put the mind at ease if need be. In addition, I had reviewed the companies prior projects, which also helped us build confidence in CMARIX.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After a series of meetings to discuss our goals and objectives for this 'blank slate application', a project plan was put together. The development team, lead by Ankit Agrawal, has custom designed the app from scratch and provided a native app development for both, Apple and Android per their standards, as well as, backend development. In addition, per our request, a promotional website was built.

How many resources from the vendor's team worked with you, and what were their positions?

The team assigned to MotoFiniti was/is lead by Project Lead, Ankit Agrawal. His team included a UI/UX Expert, 2 Sr. iOS Developers, 2 Sr. Android Developers, 2 PHP/Backend Developers and a Quality Analyst.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It is too early to share any measurable outcomes of the project, as the development is still ongoing due to requested addons before the official 'go-live' publication. A marketing team, lead by Nirav Patel, has already begun work to ensure a successful launch. Review of actual outcomes to be followed after publication.

Describe their project management style, including communication tools and timeliness.

The Project Lead, Ankit, was a real pleasure to work with. He is very patient and always took the time to explain and make sure everything conveyed, is understood, especially in the beginning stages. His level of expertise was, and is, paramount to the successful development and publication of this application. Whenever we ran into issues, he would weigh in with pragmatic solutions and advice, and then, Hitesh, Mrugen and the rest of his team would make the adjustments within a day or two.

We enjoyed working with him so much, that we have already asked to work with him and his team of developers on the next project. Our preferred way of communication was via Skype. Any expected response was always prompt. Their team works hard to make sure timelines are always met.

What did you find most impressive or unique about this company?

It's tough to narrow it down to just one, but their overall level of professionalism we found most impressive, which includes all communication and correspondence. A close second is making sure that the customer and the project is always the focus. We were equally impressed with the design of the application, which again, started from scratch.

Are there any areas for improvement or something they could have done differently?

While we're very satisfied with the service we have so far received, quality control is one area for improvement. During testing, there were basic functional issues that could have been tested and resolved prior to, which would have saved some time. However, the development team quickly addressed any problems from version to updated version.

Introduce your business and what you do there.

I'm the owner of a company is providing a media network where people can post pictures, articles, and videos.

What challenge were you trying to address with CMARIX?

I have no IT experience, so I needed someone who knew what they were doing.

What was the scope of their involvement?

CMARIX developed my website and Android and iOS app. I gave them my idea and sent some pictures of what I wanted the app to look like, and CMARIX created a plan. They managed all aspects of development from there.

What is the team composition?

I’m working with a project manager from their side.

How did you come to work with CMARIX?

I was looking for app development companies, and CMARIX was the third result.  

How much have you invested with them?

We spent between $15,000–$20,000.

What is the status of this engagement?

I started working with CMARIX in May 2020, and it’s an ongoing partnership.

What evidence can you share that demonstrates the impact of the engagement?

It’s a bit too early to know what the impact of the platform will be, but the quality of CMARIX’s work is perfect.  

How did CMARIX perform from a project management standpoint?

They’re excellent. We mainly communicate through WhatsApp, but we’ve had some Zoom conferences as well.

What did you find most impressive about them?

The planning was excellent. They’re very well-organized, always looking to plan ahead. They ask me to write down what needs to happen, and they take care of it.

Are there any areas they could improve?

I don’t think so.

Do you have any advice for future clients of theirs?

I don’t have any specific advice. CMARIX is great at communication, and they’re well-organized and friendly. I’ll definitely consider them if I need something in the future.

Please describe your company and your position there.

We connect customers to caterers via curated Packages. We save time for customers, provide value and an overall excellent service. I am the Founder and Director of the business.

For what projects/services did your company hire CMARIX?

We hired CMARIX to help us develop a front end webpage for customer to buy Packages that caterers curated. I already had a system in place so CMARIX had to integrate this with the old system. And make it work simultaneously.

What were your goals for this project?

The goal of this project was to be able to integrate the new webpage with the old webpage so that customers and caterers can seamlessly get enquiries and receive packages orders. They had to also integrate all the emails and ensure that this did not impact the old system. They also had to integrate this new webpage with back end admin panel i.e. merge new orders, creating packages into the existing back-end profile of caterers.

How did you select this vendor?

I selected this vendor through a third party platform. I read its reviews and its focus on customer experience. I also noted that they had done projects all over the world and the design of websites was brilliant.

Describe the project and the services they provided in detail.

I contributed a wireframe of how the webpage should function itself and how it should integrate into the old system. I gave the design, the functionality and the instructions. The vendor was responsible for implementing those designs and they did to the T. Obviously i am not a developer so there some technical aspects of the customer journey i did not understand but CMARIX explained this. For example, one technical aspect was actually activating the job from the back end. This was not as simple as turning the button because when you turn the button it activate the new and old orders so this has to be carefully configured.

What was the team composition?

I had an account manager who was always available. I also had a project manager. Both were prompt and always helpful. They dealt with everything from technical issues to payments.

Can you share any information that demonstrates the impact that this project has had on your business?

Not at this current time. This is a new venture and though the platform is now ready, we need to begin our marketing campaign.

How was project management arranged and how effective was it?

Project management was brilliant. It was seamless, it didn't feel like nothing was being handled. We had used Trello to monitor and track the work and tasks and this was very useful indeed. Everything was done on time and to the deadline. No language barrier although based in India.

What did you find most impressive about this company?

The most impressive was their communication. It was always prompt and you can expect a response within an hour. You just knew that anything would be taken care of. They were flexible, friendly and approachable.

Are there any areas for improvement?

There is very little to improve. My only recommendation would be as they did with me, is with new customers, sit and talk through the requirements with as much detail as possible and continue to provide recommendations as CMARIX has the expertise and experience. Done this well with me, so it'd be good if other customers have that as well.

Please describe your company and your position there.

We are a fintech company which helps traders and analysts to build trades basing on the articles by analysts

For what projects/services did your company hire CMARIX?

We took CMARIX for development of a peer-to-peer lending platform for micro loans

What were your goals for this project?

The goal is to create an ecosystem where we bring both lender and borrower to easily transact on the platform - this is a sharing economy in a bigger picture but started with micro loans

How did you select this vendor?

We initially reached out to CMARIX team for understanding how they will provide us an optimum solution: - We have brainstormed a lot on features, business logic and they came up with Feature discovery Framework which includes competitor analysis, dependencies, deliverables, deliveries and assumptions - Once after we are happy they came up with Designing Thinking Workshop on how design thinking can bring optimum solution - We are really happy with their involvement and KPI's Their focused vision of making us win is something which really made us to go with CMARIX

Describe the project and the services they provided in detail.

They provided with us with: - End-to-End Platform Development - Both Web and Mobile application - UI and UX - Site optimization - Digital Strategy - Both in marketing and tech - Dynamic Backend - Security audit

What was the team composition?

We have One dedicated account manager, Project Manager, 2 designer, 4 Developers (of various levels) working for 4 months to develop the end-to-end platform

Can you share any information that demonstrates the impact that this project has had on your business?

Sharing economy is operational critical and we have to move the whole operations via technology and digital. CMARIX helped us giving an amazing user experience for platform where we have to hardly give a manual for user to follow and interact with system. They given amazing help, instructions and popups in the platform (which we never asked - they took that step to enable us) Now the platform can handle close to 1000 transactions per minutes and work with out turbulence with more than 12,000 people on the platform in one go

How was project management arranged and how effective was it?

We have a dedicated project manager and a weekly meeting where the PM has give us the progress of current week and scrum for next week. They used to demonstrate the progress and used to take our feedback and communicate aggressively whenever it's required However, Project Manager used to communicate with us over email or calls when there is some feedback or roadblocker

What did you find most impressive about this company?

Their efforts in making us Win - Honestly, none of the vendors we been to give us competitor analysis and workshop (where they educated us on how to provide things for a better outcome) Adapting to the needs - We are a micro finance firm and this can be one industry where there can be not many vendors who know about us. CMARIX took this a challenge and started understanding the industry and our needs and aligned them accordingly

Are there any areas for improvement?

We have a smooth transition. There are certain areas of improvement but they outreached our expectations

Introduce your business and what you do there.

I’m the owner of a small, growing digital marketing firm. We do a lot of websites for small and existing companies that have nonexistent or outdated platforms. Our team does advertising, graphic design, social media, and SEO; basically, everything that comes together to properly market a company.

What challenge were you trying to address with CMARIX?

I was specifically looking for some programmer assets because we do a lot of development in-house. From time to time, we get larger scope projects, need higher-level programmers, or don’t have enough staff to lead some of the projects. I’ve previously worked with offshore teams before and didn’t mind my communication with them. That’s why I decided to engage with CMARIX.

What was the scope of their involvement?

They’ve mostly provided web development efforts for 3–4 WordPress platforms and also completed one custom Laravel website with a bunch of search and database features. I direct them with content recommendations, colors, and elements that I need for the website. Then, they handle the development side, whether its custom work or modifying an existing theme.

What is the team composition?

I have a primary contact and have also worked with three different project managers. For one individual project manager, there are usually 1–2 programmers under them. I don’t always know how many are in the backend, but that doesn’t matter as long as the work gets done.

How did you come to work with CMARIX?

I found them on LinkedIn. Our sales rep was easy to communicate with. Even though their company is offshore, English didn’t seem to be a problem. CMARIX was on-time and their website was organized. They had a good, trusting appearance and then everything seemed to work out as we did our first projects together.

How much have you invested with them?

We’ve invested between $10,000–$15,000.

What is the status of this engagement?

Our ongoing partnership began in August 2018. We don’t have an active project right now, but they are always in my queue.

What evidence can you share that demonstrates the impact of the engagement?

CMARIX’s work is solid. They do everything we ask them to, and I haven’t seen any flaws. It’s nice to have a rhythm where we can get work done overnight. If I send them a task for a change or update request in the evening, I know it’ll be done by the next day because of our time zone difference. It works out pretty well.

How did CMARIX perform from a project management standpoint?

Project management is pretty good. If the task is scoped out correctly, the work gets done correctly. Overall, everything’s great. We communicate through Skype, email, and phone calls. Everyone is easy to get ahold of if needed.

What did you find most impressive about them?

CMARIX has a lot of certifications. I haven’t seen anything bad in their coding. Their team is pretty good with their codes, and nothing they’ve done has been a shortcut. I’ve worked with other vendors and sometimes they threw loops in to retain our businesses. I haven’t seen that with CMARIX because they’re very professional.

Are there any areas they could improve?

There could be an improvement for certain projects where the scope gets too complex. It’d be beneficial if they helped us fully understand and even provided an explanation as to why this is the best way to do it. Their team kind of does that, but they could have a more focused effort on it. This isn’t really a critique because these friendly suggestions and extra personal touches would take them above and beyond most offshore companies.

Do you have any advice for potential customers?

CMARIX can do a great job, just make sure you fully understand your project requirements and can accurately document them. Once you do that, you’ll get an outstanding result from them. Make sure everything is scoped out. Understand their expectations and ensure they understand yours. Get everything to them in a timely fashion, and they’ll do a good job.

Please describe your company and your position there.

My company is in startup phase and looked for business platform developer. The company will offer opportunity for car businesses to advertise and help to increase the work load for these company's.

For what projects/services did your company hire CMARIX?

I hired them to develop web platform.

What were your goals for this project?

My goal for this project is to gain significant amount of marketshare in my field.

How did you select this vendor?

So I knew that that type of services are expensive in Europe so I write to some of web developing companies and CMARIX seemed to me the best option in price and communication.

I knew from the start I had to have a company with a good communication because, the distance between two parties is quite a lot. Also they seemed to me the most trustful and caring.

Describe the project and the services they provided in detail.

So first I described them what kind of work we need to get done. Some of the describing were done by drawing mockups. We worked quite a lot on mockups before going to the development phase. Development phase was done according to mockups.

There was quite a lot of changes that had to made throughout of the projects, which thankfully was no problem for the developing company. The project is currently ongoing so some of the finishing stuff still needs to get done.

What was the team composition?

On this part I'm not sure, because I never got actually on site. But what I know is that I have spoken mainly with two different people: Mitesh and Viram.

Mitesh is the guy who manages the money things, proposal etc. and Viram is the guy who is most involved with my project. Every change and all things made on this project has gone trough him. As I know he is the project leader and manages all the other actual team. Not sure.

Can you share any information that demonstrates the impact that this project has had on your business?

Well as I mentioned that this current company i have has not had any business before. But I think the developing company has done a great job helping me with tis project. The main thing I value working with them is that they make my ideas that I have into real things without hesitation or arguments.

How was project management arranged and how effective was it?

Not a lot of bad things to say about the project manager. The way we did the work is by Skype call, which the project manager recorded so they can work of that. This is the easiest way I can think for our situation. On language part everything that needed to get across also did. There were not any big problems on language part, some wobble here or there is normal.

What did you find most impressive about this company?

It may be due to my lack of experience on this field but I feel like everything has been pretty impressive. The price, communication, and quality have been good for me so far. Maybe the most impressive thing is how we were able to develop such thing form scratch so far off each other with quite a good precision.

Are there any areas for improvement?

Hard to think about areas for improvement. Maybe the work could get done quicker idk. I do not know a lot about the developing so it's hard to judge. But anyways it has not been a problem.

Please describe your company and your position there.

I am COO & Co-Founder at CapActix Business Solutions, an ISO 9001:2015 & 27001:2013 certified KPO company. CapActix offers a wide range of Accounting & Business Analysis outsourcing services and back-office support services to CPA firms, Accounting firms, and SMEs across the USA.

Having an intenational presence, we were looking for a web development company that can take care of all our requests.

For what projects/services did your company hire CMARIX?

We hire CMARIX for various web development projects from something as simple as creating HTML email templates to larger projects such as customizing the front-end and CMS of our company website.

What were your goals for this project?

We were involved in various projects along the way but our overall objective is to provide a better web experience and communicate better with our potential customers.

How did you select this vendor?

CMARIX was recommended by a friend who has worked with them on a custom Fintech platform. We started out working together on very small projects and as out trust for CMARIX grew we started taking on bigger projects

Describe the project and the services they provided in detail.

CMARIX assists with almost every aspect of web projects. We share our ideas on visual layouts and functionalities for each project, discuss realistic solutions and CMARIX plans and executes the development side of the project.

What was the team composition?

The team composition included a Project Manager, Designers, UI/UX Consultant, Sr. Developers, QA engineers, and AWS expert.

Can you share any information that demonstrates the impact that this project has had on your business?

Each project has improved the experience of the visitors on our website, and knowing we can always consult and work with CMARIX we are able to make updates or launch new web projects without a hassle.

How was project management arranged and how effective was it?

They are very good at communicating the overall timeline for the project, and the progress. Also very responsive to any kind of queries.

What did you find most impressive about this company?

Responsiveness. CMARIX reacts very quickly to clients' requests. How they manage very urgent projects in a timely manner is most impressive about CMARIX.

Are there any areas for improvement?

No. Not at the moment.

Introduce your business and what you do there.

I’m the founder and CEO of a platform for safari tours and trips.

What challenge were you trying to address with CMARIX?

I needed someone to develop an efficient and secure web platform.

What was the scope of their involvement?

CMARIX developed my platform using WordPress and Laravel.

What is the team composition?

I worked with a sales manager, project manager, developer, and designer.  

How did you come to work with CMARIX?

I went to India and met about five different companies to get their feedback on the project I wanted to pursue. CMARIX was the company that I wanted to work with the most. They were dedicated, explained things, and even provided insights on how I could make my idea even better.

How much have you invested with them?

I spent $3,000.

What is the status of this engagement?

We worked together from March–June 2019.

What evidence can you share that demonstrates the impact of the engagement?

I haven’t launched the product yet. However, I’ve shown it to some people, and they say it’s very simple and user-friendly.

How did CMARIX perform from a project management standpoint?

CMARIX’s team used their professional perspectives to provide suggestions on how to make the platform perform better. The project manager was always available to answer questions and discuss what they’d completed, what they were working on, and what they’d do in the future.

There was a time difference between our teams, and they always met us more than halfway to ensure we could reach them if we needed to talk or ask questions. They often worked early or late to accommodate our business hours.

What did you find most impressive about them?

Their sales manager was with us throughout the process and explained everything in great detail.

Are there any areas they could improve?

No, there’s nothing I can think of for them to improve.

Do you have any advice for potential customers?

Have everything planned out from the start.

Introduce your business and what you do there.

I’m the project manager at RainbowFame Industry Ltd, a shoe training company.

What challenge were you trying to address with CMARIX?

We needed to develop an e-commerce website and application for selling our new sports training shoes.

What was the scope of their involvement?

CMARIX developed the code for our e-commerce platform and application. They built a 360-degree functionality. They also created a preorder functionality for our website. They set up a user login portal; when we begin shipping our shoes to the US, users will be able to check their preorder and receive notifications about its status. The team also integrated PayPal.

What is the team composition?

I interacted with one manager and a project manager.

How did you come to work with CMARIX?

I found them on Clutch and connected with them through email.

How much have you invested with them?

My company spent $15,700.

What is the status of this engagement?

We worked together from May–August 2019.

What evidence can you share that demonstrates the impact of the engagement?

I’m very happy with their work and the costs of their services. Everything is functioning very well. The 360-degree functionality is working smoothly.

How did CMARIX perform from a project management standpoint?

Project management and communication were very good. They responded quickly. We worked very well together; it was a convenient partnership. We communicated via email and Skype.

What did you find most impressive about them?

They were good about communicating and delivering on time. I have so many projects I plan to use them on in the future.

Are there any areas they could improve?

There’s nothing I’d have them improve.

Do you have any advice for potential customers?

I had a good experience with them.