ClixLogix

Please describe your company and your position there.

I am the owner of an online fitness challenge company. Our company provides motivational challenges to keep people active by providing them digital and physical incentives.

For what projects/services did your company hire ClixLogix, and what were your goals?

My company was looking to bring in house our digital tracking platform. In the past we had used other 3rd party applications that never really gave us control of or met our exact needs. It also did not allow us to have any type of competitive advantage over our competitors that may have used the same 3rd party applications.

How did you select this vendor and what were the deciding factors?

I selected this vendor because of their proposed experience in this field and felt at the time they had the better understanding of the logics behind tracking participants.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Key deliverable was to be a platform that users can sign up and track their progress on various assigned challenges. The Laravel framework was used to attempt to accomplish this. There is an admin side where challenges can be assigned to users that sign up and on the user side they can keep track of their various activities.

How many people from the vendor's team worked with you, and what were their positions?

4-5 people worked on this project. Most. I'm not sure what they actually did as the tasks they said they were responsible for never really showed. Also, as soon as I would create a relationship with someone then they would either quit or be moved to a different department I was told.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project did not launch on time. After many setbacks (many from their side being completely unorganized) From not understanding the scope to literally creating their own scope and not listening to myself the customer on how to proceed. Finally we released a partial project on 1/1/22 because someone from their team once again dropped the ball on when it was actually suppose to be delivered by so they scrambled to get something done.

Describe their project management style, including communication tools and timeliness.

Project management there were no tools used to follow the flow of what was being done. Finally we literally had to sit down and have a meeting prior to the work day starting at 12am my time and then again at 10am to go over what was completed. This was the only way to keep them partially on task.

What did you find most impressive or unique about this company?

The ability to make excuses for things not working properly.

Are there any areas for improvement or something they could have done differently?

They could use more skilled programmers. I don't believe the programmers that were used were familiar with the project and had many issues completing some of the tasks without problems.

Introduce your business and what you do there.

I’m the founder of a software development company focused on mobile applications for Android and iOS.

What challenge were you trying to address with ClixLogix?

We hired them to help us continue developing a mobile application we already had.

What was the scope of their involvement?

ClixLogix provides us with development work for an existing mobile application. The team has added features and done some changes using ReactNative, the language the app was originally coded in.

They’ve done a lot of work on the backend, including working with SSL and My PHP. The team has also migrated data across different servers. 

The application is multilayered; it has a map browser, and it can display news and 3D assets. ClixLogix has worked on all levels of the app. 

I work on the concepts and wireframes, send them over to ClixLogix, and we have a back and forth to get as close to the original design as possible. 

What is the team composition?

We usually work with 2–4 people, and the team has changed over the time we’ve been working with ClixLogix. 

How did you come to work with ClixLogix?

We found their Upwork profile on Google. I looked through all the available developers, and ClixLogix seemed to have a good command of the language. They were well presented and had good recommendations, which gave me the confidence to move forward with our partnership. 

How much have you invested with them?

So far, we’ve spent between $5,000–$10,000.

What is the status of this engagement?

We started working together in January 2021, and the engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

ClixLogix’s work has been very good. We’ve had three development cycles so far, and the team has successfully completed two phases. I’ve just seen their phase three work, and it looks great. I judge their success based on what I’ve asked for and what they’ve delivered.

When we have minor bugs or glitches, ClixLogix has is very responsive. In those cases, I draw up a list of the specific error, and we work back and forth until they resolve it. 

How did ClixLogix perform from a project management standpoint?

Their project management is very clear and organized. We have a project lead responsible for making sure the developers carry out their requisite tasks for the week, and everything has gone smoothly.

ClixLogix is also very communicative; we use either email or the Upwork messaging system.

Unfortunately, due to the COVID-19 pandemic, things have been delayed. The slower work has been mostly on our side rather than theirs, though.

What did you find most impressive about them?

ClixLogix consistently executes concepts on the first try rather than going back and forth. I’ve worked with other offshore providers in the past, and the ClixLogix team is more responsive than most of our previous partners. Their quality of work is definitely higher, too. 

Are there any areas they could improve?

There’s nothing they could improve that shouts out at me specifically. We’ve solved any issues we’ve had through communication, making sure everything is above board. 

Do you have any advice for potential customers?

Provide a clear picture of what’s required, ensure that all the wireframes are presented logically, and keep things as black and white as possible. That way, there’s less time spent back and forth asking about particulars.

Please describe your company and your position there.

I am a Partner in NY-based ad agency Hello&ThankYou!, and also serve as a Creative Director and Strategist.

For what projects/services did your company hire ClixLogix, and what were your goals?

We were tasked with updating an existing website for our client, Argyle Pink Diamonds. We engaged with Clixlogix to handle all web development and programming. The project quickly turned from an update into an overhaul, and Clixlogix jumped in to help us execute it every step of the way.

How did you select this vendor and what were the deciding factors?

We searched online for web developers and liked what we found about Clixlogix, and after interviewing them and speaking via phone with the team we were confident they could easily handle the scope of the assignment.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After a phone/Skype briefing and introduction, Clixlogix did a deep dive to review the existing Wordpress site and to understand the tasks. From that point we developed a list of deliverables and a timeline, and had weekly and sometimes daily check-ins to review progress and/or any changes to the assignment.

How many people from the vendor's team worked with you, and what were their positions?

We wored with a prooject manager, and multiple members of the development and programming team as needed.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Few metrics are consistently observed on this site, but we accomplished the update and overhaul with no disruption of service and an increase in visitors.

Describe their project management style, including communication tools and timeliness.

We communicated regularly via email and phone and an online workflow management platform. The team was responsive and conscientious and alrted us immediately to any issues that popped up on a daily basis.

What did you find most impressive or unique about this company?

They are able to adjust to repeated changes in scope to the project and pivot accordingly as needed. They were able to ensure the site worked seamlessly across platforms, and even on unsupported, outdated web browsers that our client insisted on using. They did their best to adjust deliverable timetables despite the many changes.

Are there any areas for improvement or something they could have done differently?

As with any new business relationship, we both needed to get used to the working styles of each other but quickly got in sync and worked together as a team to solve all challenges presented by the constant changes thrown our way by our client. We found the key to be clear and regular communication on both sides.

Please describe your company and your position there.

I'm a founder of a platform that brings companies and their suppliers closer together to manage their invoices.

For what projects/services did your company hire ClixLogix, and what were your goals?

We called upon ClixLogix to support us with web development, both front and backend, to create the first fully functional version/MVP of the WeVoice web platform. We set ourselves up with a horizon of 1 year to reach this goal.

How did you select this vendor and what were the deciding factors?

We mainly researched and engaged online with web development services companies. We were mainly looking for speed of mobility to get started, interviews with their resources to get a feel of their quality, skills, experience and the capacity to communicate with one another.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We (as founders) already had the foundational components and architecture set up of WeVoice and were well into development before we brought ClixLogix onboard.

After a proper onboarding for each of their developers (since every developer came onboard gradually over time), they quasi immediately were functional within the team and were working with us full-time on a daily basis. Daily check-ins and daily reports are requested and submitted by the developers as well as their presence in our daily scrums. The developers are mainly asked to work with Vue.js, Nuxt.js, TypeScript, REST API, GraphQL and MongoDB.

How many people from the vendor's team worked with you, and what were their positions?

1 frontend developer and 2 full stack developers

Can you share any measurable outcomes of the project or general feedback about the deliverables?

No as we haven't yet launched the platform in any way.

Describe their project management style, including communication tools and timeliness.

The account managers/management staff following up on is doing a good job to stay connected and make sure all is well on a regular basis. All involved people have joined our Slack and engage properly with us there. Any kind of issue or topic is properly and timely addressed and discussed in a respectful manner. With the developers we have daily standups as a routine (as mentioned previously).

What did you find most impressive or unique about this company?

Their willingness to stay connected with us is impressive, given the substantial time difference between us. Both the developers as well as management have gone the extra mile for us.

Are there any areas for improvement or something they could have done differently?

Not immediately

Please describe your company and your position there.

I am the CEO/Owner of Challenge in Motion. We provide virtual activity challenges for participants.

For what projects/services did your company hire ClixLogix, and what were your goals?

Clixlogix was hired to work on web development of a platform for the virtual team making and challenge.

How did you select this vendor and what were the deciding factors?

We found the team on upwork platform and started the web development engagement from there.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope include the complete packaged solution of my platform including the following deliverables: 1 SRS documentation 2 Design 3 HTML development 4 Development 5 QA 6 Deployment of product on server

How many people from the vendor's team worked with you, and what were their positions?

I have haad been working with the following people from the team:

• 1 Business Analyst Team
• 2 project Management Team
• 3 Account Management Team

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The team was able to launch the first deliverable on time which was major challenge we had as one of the year-wide virtual challenge was supposed to be launched on the web platform.

Describe their project management style, including communication tools and timeliness.

I have been able to have a good communication with the current project manager (Rishab) as we have been mutually working on daily deliverable through morning stand-up and a daily day-end update call on teh deliverables which seems to be helping the things moving forward.

What did you find most impressive or unique about this company?

I have had a bit of struggle in the beginning but the current communication with the PM has been good. So far, their communication skill set has been impressive, in terms of responsiveness.

Are there any areas for improvement or something they could have done differently?

One of the problem that I had was back and forth of the information and misinterpretation of some feature that resulted in difference in understanding. But, the scenario has improved with current PM.

Please describe your company and your position there.

I am the manager of the company

For what projects/services did your company hire ClixLogix, and what were your goals?

We hired clixlogics for mobile app Developement. Our original goal was to have the product done in 4 months, which is the time clixlogics forecast the app to take

How did you select this vendor and what were the deciding factors?

They appeared to put kore thought into the forecasting of the project. They gave the longest estimate of the effort required.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We needed a mobile app developed to go along with the backend and hardware device that we were developing.

How many resources from the vendor's team worked with you, and what were their positions?

1. One iOS
2. one android developer

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Instead of taking 4 months to develop, we are now approaching 20 months. There is a huge differential, due to complications on our side and also due to inefficiencies working with ClixLogix.

Describe their project management style, including communication tools and timeliness.

Originally we were using their management tools. As the project has continued on, we have moved them over to our management tools instead. Our current interaction is primarily directly with the developers with a small amount of interaction with management.

What did you find most impressive or unique about this company?

They appears to be more organized in the beginning that other similar companies.

Are there any areas for improvement or something they could have done differently?

Better care taken up front to understand the scope of the application.

Please describe your company and your position there.

I am the CEO of the company.

For what projects/services did your company hire ClixLogix, and what were your goals?

Front-end web design and development for a predictive analytics web application.

How did you select this vendor and what were the deciding factors?

We hired them through Upwork after interviewing several companies.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

1. UI Mockups 2. Front-end development using Angular 2

How many people from the vendor's team worked with you, and what were their positions?

Five people

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They delivered the project as per our expectations.

Describe their project management style, including communication tools and timeliness.

They appointed a project manager from their end who communicated with me on a daily basis and provided status updates. We used Jira for ticketing.

What did you find most impressive or unique about this company?

They got the job done on time and within budget.

Are there any areas for improvement or something they could have done differently?

Nothing.

Please describe your company and your position there.

I am founder of a home services on demand plattform located in Germany

For what projects/services did your company hire ClixLogix, and what were your goals?

We wanted to create a mobile app plattform to allow our users to book and offer services

How did you select this vendor and what were the deciding factors?

We searched online via Upwork. Vendor excelled in terms of feedback, availability, knowledge and price

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

• SRS documentation
• Front end dev
• Back end dev

How many resources from the vendor's team worked with you, and what were their positions?

In total around 7. BA, react js, node js, front end dev, back end dev

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Still in progress

Describe their project management style, including communication tools and timeliness.

Always Constructive feedback.

What did you find most impressive or unique about this company?

Coordination between team members is impressive.

Are there any areas for improvement or something they could have done differently?

Daily update would be great