What evidence can you share that demonstrates the impact of the engagement?
We wouldn’t have been able to achieve anything like what we have with them (with the same timeframe and budget) if we had stayed with a UK-based development agency. To their credit, Andre (Senior .NET Core Developer, cleverti) and Carlos (CEO, cleverti) have worked incredibly hard, not just on a technical aspect around the product, but also to really understand the pain points and problems we are trying to solve. They have always held that vision and been able to transmit that naturally into their code.
The biggest compliment I could say is that it feels like we have known Nuno (Team Leader & Frontend Developer, cleverti), Carlos, Tomas, and Andre a lot longer than we actually have. It has been great in terms of the quality of the product and the speed. Everything has been fantastic, and we are really happy.
How did cleverti perform from a project management standpoint?
We agreed to a set of project management systems that we, as well as the developers, are happy with. They have been really open to that the whole way. We have a stack that works well for us and ensures that we have really good communication.
One of the other attractions you get from cleverti is that Tomas provides excellent business development support. Nuno, who is the group CPO and is involved across all of the projects on more of a technical aspect, fills a question-busting, solution-providing role which we essentially get as part of the package. There are no hidden costs for that kind of expertise either. He acts as a very effective go-between with clients and developers.
What did you find most impressive about them?
It’s easy to scale up when needed, and it’s been a lot more cost-effective than anything we could get in the UK for the same quality. There is much less turnover than in a UK-based agency as well, leading to a continuity factor and a peer support element. They keep their developers happy, both financially and culturally. The culture within the organization is one of genuine support for the client. It is a really good, positive culture. We were lucky to find them.
Are there any areas they could improve?
Honestly, not really. Nothing springs to mind, and we are really happy. The relationship we have with our two developers is what makes it for us. You don’t really know how it is going to go or how someone will react in certain situations until you start working with someone, especially in start-ups, where something has to be torn down if it isn’t built right. In our specific case, it has been pretty perfect. If there any issues that come up, or delays, they come up from our end. I can’t fault them at all.