Classic City Consulting

Introduce your business and what you do there.

I’m the owner of The Frame Brain, a consulting business. We help other entrepreneurs to give shape and strength to their business practice. We target creative or non-traditional industries like freelancers, writers, photographers, and so on.

What challenge were you trying to address with Classic City Consulting?

I’d already done my website design, so I needed someone to help me build a product with more longevity. I’m not a coder, so I couldn’t give it the structure that would allow my business to grow. Since I used a pre-purchased theme, I couldn’t make any changes, although I was sort of happy with how it looked. Overall, I wanted to increase the ease of use and ensure it was set up correctly in its server, code structure, and email connection.

What was the scope of their involvement?

Classic City Consulting has designed and developed my website. Initially, I reached out to them and explained that I built the site on WordPress. They came to me with a proposal about how many hours it’d take to rebuild something similar to the design but with a better structure, allowing me to change content and style. Also, they decided on a different way to format the services I’d listed so it’d be more accessible and with a better UI.

I added them as a user on my site to jumpstart the project, and they built everything out. The team sent me access to it so I could approve it, and I only made minor tweaks on the first phase. Then, I gave them the green light, and they flipped the switch and helped me transfer everything over to ensure that it was working well.

They’ve built the site from scratch within a more flexible WordPress structure, working off the previous design, as I requested. Although I want to do a more extensive design overhaul in the future, my most immediate need is consistency with my brand. Therefore, they’ve worked on facilitating the content updates for the website, mainly doing callouts on the home page, linking the podcast I just launched, and publishing blog posts.

Also, they’ve used custom coding to create style blocks, which I can easily use to pop new content. Those building blocks make the site work well together in all the different sections — I can add a section or swap out the content and still maintain all the header tags, colors, and styling so it’s consistent with the design and brand. 

On the other hand, Classic City Consulting has added a blog. It’s not currently live on my site because I still need to upload the content on my end, but they’ve built it for me as a style template. Additionally, they’ve helped me set up the email inbox that’s tied to my domain name, as well as a Google Workspace that could integrate with it. The team has transferred the hosting from one server to the other, disengaging my WordPress hosting account. Finally, they’ll do maintenance when it’s needed.

What is the team composition?

I interface directly with the CEO. He assigned the work to somebody within his team, but he’s been kind enough to deal with me through the whole project. I don’t speak to the designer or developer that do the work.

How did you come to work with Classic City Consulting?

They were recommended; they’d done projects for some of my clients.

How much have you invested with them?

We’ve spent less than $5,000.

What is the status of this engagement?

We started working together in December 2021, and our relationship is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

At this time, the website isn’t a profoundly integral part of my marketing. It’s something to legitimate my business and provide more detail about it beyond listing all my services on LinkedIn. I don’t have a lot of inbound traffic yet, but I expect to change that in the future.

Nonetheless, I’m very satisfied with the website. Any feedback I get is very positive — people love the design, and it’s easy to navigate on multiple devices. Moreover, it’s very consistent with my brand, as well as welcoming and approachable. In general, I’m 100% satisfied with their work. Classic City Consulting has exceeded expectations, and they haven’t gone over budget. In the end, they brought more to the project than I’d initially planned.

How did Classic City Consulting perform from a project management standpoint?

Project management is excellent. I initially gave minimal direction, and they came back with how many hours it’d take and the order of what they’d do; they only had 1–2 questions. I decided for them, and then they built the rest. In general, everything has been delivered in the estimated number of hours. 

My point of contact is very clear in his instructions. We’ve spent a total of 1–2 hours on the phone for the whole project — everything else is taken care of. The team sticks to deadlines and our budget. Another thing that’s been helpful that many companies don’t do is that they send me an email with all of the information before starting. Additionally, they use Loon as a tool. They even recorded a video to walk me through it, which was really nice because I can watch it at my convenience and refer back to it.

We usually communicate via email and phone calls, and we did a video call when the site went live. They’ve also stayed on the phone to walk me through the process so I didn’t have passwords flying back from my sensitive accounts. I was able to type everything in; they did an excellent job.

What did you find most impressive about them?

Communication is exceptionally good. They always stay on top of things. I never have to call them to check their progress. They’re always ready with an update, videos, or examples of what they’re making. Secondly, they respect my budget and have explained clearly the impact that an extra hour could have in 1–2 places. Also, they’re good at suggesting changes — I don’t feel that I’m being sold anything that isn’t useful for me. Overall, they understand my business and my goal.

Are there any areas they could improve?

I can’t think of anything. They’ve taken care of copying all the content and uploading it by themselves, which usually is a sticking point.

Do you have any advice for potential customers?

Think about what you want out of your website, how you’re using it in your business, and for which marketing purposes. Classic City Consulting can give you back recommendations of what will work best for you. Not every website will have its inbound traffic coming from a search engine — if you know how your website fits into your bigger picture, they can tailor its design, implementation, and best practices to those specific needs.

Introduce your business and what you do there.

I’m the director of marketing and communications for Evangel, a private, Christian higher education institution.
 

What challenge were you trying to address with Classic City Consulting?

We had some changes to the positions in our marketing department and needed to bring on help with web enhancement and development.

What was the scope of their involvement?

We have two separate sites — one is for our university, and the other is for our connected seminary. Classic City Consulting helped us enhance, optimize, and expand the web services for each of our websites, both of which are hosted on WordPress.

When Classic City Consulting came in, they did a full site audit to determine important metrics like where users were coming from, how long they were spending on the site, and which pages we needed to optimize. From there, they worked with our leadership team to create a plan to reimagine and enhance a multitude of our highly visible landing pages. Part of this plan was to add more CTAs and try to increase both traffic and actions. 

Although Classic City Consulting was working with our existing brand, they also reimagined it to be more web-friendly. Their expertise made the UX and navigation much easier on our sites. Finally, they shared some best practices for content creation and SEO. 

What is the team composition?

We worked most closely with Chris (Owner & CEO). He has a team of web development subject matter experts who rotated in and out on our project, depending on what our focus area was at the time. 

How did you come to work with Classic City Consulting?

We found Classic City Consulting through another consultant that we worked with who is located in their area. That consultant had a wonderful experience with Chris and Classic City Consulting, and she recommended that we use them for our university website. 

What is the status of this engagement?

We started working with Classic City Consulting in early 2019, and our engagement is ongoing. When we first started together, we essentially had them on retainer for larger projects — but as the scope has evolved, we've brought them a lot closer to more of our web development pieces.
 

What evidence can you share that demonstrates the impact of the engagement? 

Both our site traffic and engagement have increased month-over-month since we started working with Classic City Consulting — I attribute that directly to their site optimizations. A lot of that growth has also come from a variety of project-specific landing pages that Classic City Consulting created for us. 

How did Classic City Consulting perform from a project management standpoint?

I give their project management an A+. They are very expedient in their response times and the attention that they give requests, and they have always stayed within budget. They have a great ability to prioritize and still meet project deadlines well. 

We manage projects using a shared Asana board, and we communicate via Slack and Google Meets. 

What did you find most impressive about them?

What’s most impressive is their ability to understand our key messaging elements and who we are as a business. They really did their research — they learned about our organization, our leadership, our mission, and our values, and they made sure to represent us well on the website. 

In addition, they really know their stuff and they're really well versed in both web development and strategy. 

Are there any areas they could improve?

I don’t have any improvements at this time. We’re very pleased, overall, with their work and responsiveness. 

Do you have any advice for potential customers?

Classic City Consulting is top of the line in their field and brings a host of knowledge to enhance any existing work so you can get the best bang for your buck. I wholeheartedly recommend them. 
 

Introduce your business and what you do there.

I’m the COO of 10,000 Fathers and Mothers Worship School. We’re located in Colorado Springs, and our mission is to help raise spiritual mothers and fathers who creatively shape the church’s future.

What challenge were you trying to address with Classic City Consulting?

Classic City helps us by building out the right systems so that our CRM, donation and fundraising services, and all of our marketing efforts are integrated into one platform.

What was the scope of their involvement?

Early on in the collaboration, I connected with Chris (Founder), and we spent multiple sessions trying to figure out what we needed and how Classic City could advise and consult us in different directions. Once that initial intake was done, they started doing research for us on different kinds of CRMs and donation management software. 

Chris and his team narrowed down a few different CRM options. I was looking for one system that would integrate CRM and student management, alumni, and donation management. They went to work and contacted a company called Kindful, which is more publicly known for building out campaigns, donor management, and fundraising. They determined that Kindful also had the ability to do a CRM for us, which a lot of people don’t know about.

They found a one-stop solution for us that integrates MailChimp and all of our other services, including Quickbook. This solution provides one place where we can integrate all of our systems.

They continue to integrate our systems, and they’re also helping us design our website. Our current website is built on Squarespace, and we're moving to a WordPress platform. We work with an outside creative agency, and Classic City has graciously partnered with the agency to make sure that the website is functional and has the design and style that we need.

What is the team composition?

Chris is my main contact, but through their team, I also work with Dawn (Project Manager). She helps us stay on track and has been a really gentle and flexible guide for us.

How did you come to work with Classic City Consulting?

I received a word-of-mouth referral from other nonprofit organizations that they’d helped.

How much have you invested with them?

We’ve spent about $2,400–$3,000. We used to pay them a monthly fee for a certain number of hours a month. Now, we're doing a $6,000 project fee for the website, which is spaced out over four different payments.

What is the status of this engagement?

We started working together in February 2021, and they're still helping us.

What evidence can you share that demonstrates the impact of the engagement?

They really listen to the needs that we have and don’t project their solutions onto us. When we began working together, they wanted to understand us, so they did a deep dive into who we are, what we're about, and how we function. Along the way, they’ve helped us streamline that. They’ve also curated a system integration to match our desires. 

Their team is made up of great human beings. They're kind and gentle, but they’re also assertive when they need to be about what they think is best for us. I’ve also found Chris to be vulnerable and transparent in his growth as a business leader.

How did Classic City Consulting perform from a project management standpoint?

One of the beautiful things about the process is that they're very good at creating a roadmap to show me as the business leader where we are in the process, the next steps, and what to expect along the way.

For communication, we text and email back and forth, but we also use a platform called Notion for all of the project management. They're very well-run and organized, which has been very helpful for our organization.

What did you find most impressive about them?

What distinguishes them is that they're nimble and adaptive enough to be able to get in the weeds. The collaboration with them is really pleasant thanks to Chris’s humble posture of service and assertive leadership. He's never been pushy with me and works with every need that we have. He's done so in a way that is loyal to his business and growth, as well as to ours.

Are there any areas they could improve?

I know that would be helpful, but there's nothing that I can think of right now. They’ve been great to work with; their process and the way that they manage the project are beautiful and very helpful.

Any advice for potential customers?

Have a coffee with Chris and share what your needs are and what you're working with. See what he comes up with; he's very creative with his solutions and can make the price point and project pacing match your needs and budget.

Introduce your business and what you do there.

I’m the owner of a real estate advisory company.

What challenge were you trying to address with Classic City Consulting?

We had opened a storefront and were open for business. We just needed someone to develop a website for us.

What was the scope of their involvement?

Classic City Consulting developed our WordPress website. I pretty much followed their recommendations — it’s nothing fancy, but it features our story, services, and contact information. We wanted a way to capture the contact details of potential customers so we could contact them. To fulfill this need, the team integrated Ninja Forms for the form capture and automation. The team also handled web hosting for us. 

Since the website in and of itself wasn’t going to give me the visibility I needed, I educated myself on digital marketing to get leads. Classic City Consulting didn’t really offer those services; the workflow they used was standard for any website. 

What is the team composition?

I worked with Chris (CEO). He had someone else do some backend work, but I didn’t interact with that person.

How did you come to work with Classic City Consulting?

I was referred to them by a friend.

How much have you invested with them?

Our total spend was $10,000.

What is the status of this engagement?

We started working together in March–July 2020.

What evidence can you share that demonstrates the impact of the engagement? 

They did a great job on the design and development of the website. It enabled us to get more customers. We easily collected names, emails, and phone numbers of potential buyers, which was convenient. I’m pleased with the outcome.

How did Classic City Consulting perform from a project management standpoint?

The project management was good. The team stayed on target for the most part, but it took a bit longer than it should have — there was a gap for a period because of staffing issues on their side. They had some personnel change on the backend that may have impacted the schedule. Furthermore, I added functionalities like a Ninja Forms survey for visitors to fill in and a calculator, and the additional work might have affected timelines. Otherwise, it went fine. There was a good, collaborative effort. To communicate, we primarily used email and had occasional meetings.

What did you find most impressive about them?

They knew the website design and development space well.

Are there any areas they could improve?

It would’ve been better if they were involved in digital marketing or had partnerships with marketing agencies. Just having a website on its own isn’t enough — it’s just one step in the process.

Do you have any advice for potential customers?

Go ahead and study your potential competitors and what they’re doing on their website to get an idea of what you can do. You can bring that to the initial meetings with Classic City Consulting.

Introduce your business and what you do there.

I’m the business director of client services at a custom software consultancy here in Atlanta, Georgia.

What challenge were you trying to address with Classic City Consulting?

We had an outdated website. Despite the fact that we’re technology professionals, we were immersed in our own projects and responsibilities so we didn’t have time to build a website ourselves. Aside from that, we didn’t know how to tell our story through our site so we needed to outsource to a trustworthy partner.

What was the scope of their involvement?

The main deliverable was our website, which is now live. We started the process by holding a discovery meeting. Chris (CEO & Owner) and his team asked us questions about our vision, values, sample projects, portfolio items, and how we wanted to tell our story. Classic City Consulting guided us through unpacking our story and our thoughts for the website.

The team started by designing the wireframes and mockups to show us and make sure that everything was aligned with our vision. Once they finished that, we proceeded to implement the backend of the WordPress website.

I did the user testing and content creation while Classic City Consulting worked on the codes and the whole site. They were great at helping me get familiar with the backend administrative tools and how to add content to the custom template that we built. Once everything was built and I was comfortable with all the administrative tools, we scheduled a date to go live. They helped us understand how to host, support, and get the database loaded to the website.

What is the team composition?

I worked with Chris, Dawn (Executive Assistant), and Daniel (Project Manager). Daniel helped support the backend and coding, but I wasn’t directly working with him like I was with Dawn and Chris.

How did you come to work with Classic City Consulting?

I’ve known Chris for five years, and we’d worked at a similar consultancy in the past. It was an easy choice for me because Chris always had integrity; he listened to the customers that he worked with, and he did a good job then.

I introduced Chris to the owner of our company. Then they got to meet, build confidence, and that’s how it started.

How much have you invested with them?

The project cost $8,000. 

What is the status of this engagement?

We worked together from August–November 2020, when we went live.

What evidence can you share that demonstrates the impact of the engagement? 

Right now, I don’t have metrics to report at this point because we just went live. We’re still implementing Google Analytics to start understanding the traffic generated by our website. We want to work on marketing to drive people to our website so we can have quantitative metrics in the future.

I’ve shown the website to our senior leaders, several customers, and people in our network; they say that it’s definitely an upgrade from our last website. The graphics and the content are more visually appealing and polished than before. There are motion animations and vector graphics on the website which makes it unique. So far, the feedback that we get about the design and the substance has been positive.

How did Classic City Consulting perform from a project management standpoint?

Classic City Consulting was great. The team set clear expectations; they made sure that everything was aligned with our goals and timetables whenever we needed tasks done. They worked within our payment schedule, budget, and the timeframe in which we were trying to get the website out. Overall, they managed the scope well — they asked good questions to make sure that our bases were covered.

What did you find most impressive about them?

The team genuinely cared about our success. They didn’t arrive with any preconceived notions about how they’ve done other projects, but more so listened to what we were trying to accomplish and what our main objectives were; they built a custom WordPress website that fit our specifications. Classic City Consulting had our best interests in mind.

Are there any areas they could improve?

They were hands-on, so as they continue to grow and add more people to their team, they should divide and conquer some tasks better. Right now, since it’s a small agency filled with great people, they had their hands on every aspect of the project. I didn’t see that as a negative, it was more of a positive, but for their sake, if they continue to grow their team further, perhaps they could grow their business and take on more projects.

Do you have any advice for potential customers?

Come prepared with the problems that you have with the project, the attempts that you’ve made in the past to implement a solution, and if you talked about it with other people. Share your whole story with them so there’s clarity and they can absorb all the information then apply it to a custom solution that’s designed for the problem.

Introduce your business and what you do there.

I’m the founder and sole owner of a creative lifestyle website. I share craft projects, recipes, and other ideas with my readers.

What challenge were you trying to address with Classic City Consulting?

I wanted help improving the navigation of my website. I’d recently added an e-commerce element to my website, and I wanted it to be easier for people to find the products they were looking for.

What was the scope of their involvement?

They revamped my website to make it easier to navigate. We started off with an initial consultation, and from there they asked about my brand and color palette. We went through a few revisions before they delivered the finished product. 

What is the team composition? 

Chris (CEO & Owner) was my primary point of contact, but I also worked with one other person. 

How did you come to work with Classic City Consulting?

My hosting company recommended them to me. 

How much have you invested with them?

I spent between $4,000–$6,000. 

What is the status of this engagement?

We started working together in either February or March 2020, and the project was done by that May. 

What evidence can you share that demonstrates the impact of the engagement?

I’m really happy and pleased with the results. The new design of my website showcases who I am and my brand. 

How did Classic City Consulting perform from a project management standpoint?

They performed great. They were really on top of the schedule and kept me aware of their progress. We mostly communicated through email. 

What did you find most impressive about them?

Their cost was really reasonable. They also have great time management skills. 

Are there any areas they could improve?

I don’t think so, I think they did a really great job. 

Do you have any advice for potential customers? 

Have a good idea of what you want to get out of the process before contacting them. Have good examples of what you want.

Introduce your business and what you do there.

I run a digital marketing and advertising agency. I’m the COO, so I manage our deals with Classic City Consulting when we do work with them. 

What challenge were you trying to address with Classic City Consulting?

We bring Classic City in on a lot of our client projects to do outstanding web development.

What was the scope of their involvement?

We always go to Classic City for higher-end web development projects. From a scope perspective, there are usually a couple of calls with our clients that are focused on discovery. Classic City provides samples of websites they’ve done in the past and samples they could do for these clients, and they start to hone in on what the ideal website might look like. 

From there, we go into content design development, and they start the web development process. We have multiple touchpoints with them and with our clients along the way. 

We probably do one project per month with them now. They’ve done our website and then about 7–8 client websites.

What is the team composition?

I work with Chris (Founder), Dawn (Head of Operations), who’s like the project manager, and Jeff (Web Developer), who works on the templated websites. I can’t recall the other developers’ names, but I know we’ve worked with two or so more. 

How did you come to work with Classic City Consulting?

Brian, my business partner, has known Chris since he lived in Atlanta 5–6 years ago. They’ve had a really long-standing relationship, and, because of that, we’ve chosen to work with them. 

How much have you invested with them?

The investment would be between $60,000–$80,000. 

What is the status of this engagement?

We’ve been working with them for quite some time. The partnership began before I was at this company. It probably started with Brian’s first website, and my guess would be around January 2015. 

What evidence can you share that demonstrates the impact of the engagement? 

It’s been a nice integration, and we’re always confident that we can plug Classic City into our projects as much as needed. For the most part, all of our clients have been fairly happy with the results they deliver. 

Web development is hard because a lot of clients expect robust websites without having to pay for them. If there’s mixed feedback, I think it comes from a misunderstanding around expectations. However, whenever the client’s expectations have been set in the right way going into the project, the results and the client’s success is always where it needs to be. 

Over time, we’ve been more successful in working with them because we’ve learned more about web development and how to manage expectations. Recently, we’ve had all happy clients.

How did Classic City Consulting perform from a project management standpoint?

They’re great. I have no comments other than that they’re timely and good at following up when other people haven’t done what they need to do. They’re always the first one to throw the ball back in someone else’s court; they’re always getting things done. 

What did you find most impressive about them?

The most impressive thing about them would be bandwidth. They’re really good about taking on last-minute projects and making themselves available. I think they’ve built out a really nice network of developers, designers, and writers who can help them out if more projects come in than usual. They’ve always been able to support what we’ve brought them. 

Are there any areas they could improve?

I think they should stop offering lower-end websites and just focus on big projects. We do bring them some lower-end websites, but strictly from a business perspective, they would do better if they limited themselves and just focused on bigger and better web development projects. 

However, I also don’t know their business as well as they do. Just from the outside looking in, I believe it would be more advantageous and look better for them if they just focus on very big, robust build-outs. 

Do you have any advice for potential customers?

As with any web development, you get what you pay for. Ask Chris and the team the right questions early on to understand what your website is going to look like based on what you’re paying.

I know they always do a really good job of explaining and keeping everyone’s expectations. Just asking the right questions and looking at previous results from other clients would be advantageous to anybody who’s going to start working with them.

Introduce your business and what you do there.

I’m the owner of House of Ideas, a hosting company that offers marketing and technology services to website owners.

What challenge were you trying to address with Classic City Consulting?

As the business owner, I often have needs for design and development, types of tasks, and projects.

What was the scope of their involvement?

Classic City Consulting did a WordPress redesign for one of our clients. We developed SEO right into the project itself to increase traffic and help my client get more online sales. Most of the work I give them is on WordPress. There are other tasks and things that I reach out to Chris (Owner) for, too.

What is the team composition?

I work with Chris and Dawn (Executive Assistant).

How did you come to work with Classic City Consulting?

I found them through a previous relationship with an employer that I'd worked for. I felt Chris was able to do different WordPress development, so I reached out to him shortly after.

How much have you invested with them?

We’ve invested almost $15,000.

What is the status of this engagement?

We started working with them in July 2019 and the project is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

Our goal is to grow traffic. The best part of hiring Chris is that he follows the SEO best practices that we provide him and give him the requirements for. He makes sure those are nicely buttoned up and delivered. Generally, they've come through and really delivered what was expected of them.

How did Classic City Consulting perform from a project management standpoint?

Project management is pretty good. They communicated through email, Slack, and Monday.com, and they're using Trello now. It's a combination of those.

What did you find most impressive about them?

I think Chris is very curious about learning and getting better at his own WordPress development skills. He's always trying new or innovative things and to do things outside the box.

Are there any areas they could improve?

I think where they could really improve is having exceptional follow through on each and every project. We go through the process, we deploy new features or new code, and all of that goes really well.

However, what I would like to see is more of a project summary. I think that would be a good thing for a firm to provide a retrospective detailing what they completed or didn't complete. It'd be good if they could close the loop at the end of the engagement.

Do you have any advice for potential customers?

Just give very clear guidance and requirements for your project early on, and be very clear on your business goals. If you're rolling out a new website, be clear on the objectives, whether that’s growing traffic or improving conversion. Just being clear about the project helps reduce a lot of the back and forth and inefficiencies.

Introduce your business and what you do there.

I am the operations manager at GDP Tooling. We supply tools to industrial wood manufacturing companies that make casework, cabinets, closets, and similar things. The majority of these things are made on CNC machines, so we supply those tools. We also have a portion of the business that services those tools as well. 

What challenge were you trying to address with Classic City Consulting?

We were having pain points with our existing website. We wanted a framework set up so that our new website could handle more customers and set it up for Google Shopping and Google Ads. Our company also wanted the ability to customize the site by ourselves in whatever way we needed and not depend on a freelancer or a web-work company. 

It must also be very responsive and fast, especially because we have quite a few products on it.

What was the scope of their involvement?

We brought Classic City in as an outsourced partner. Their team helped simplify the shopping experience for our customers and created a professional design that’s visually appealing. 

Our team explained what we were intending to accomplish with the site. Then, the website was built from the ground up. Classic City built our site using WordPress Gutenberg blocks as well as JavaScript and CSS.

What is the team composition?

I interacted with three different members of the Classic City team. This included their coordinator or administrator, Chris (Owner, Classic City), and another project consultant. 

How did you come to work with Classic City?

We came to work with Classic City after finding them on Clutch.

How much have you invested with them?

We invested around $6,000 initially, and then we invested another $4,000. 

What is the status of this engagement?

We began working with them to develop the website between April–May 2020. However, Classic City has ongoing work with us so there are constantly new deliverables. 

What evidence can you share that demonstrates the impact of the engagement? 

As far as success goes, we look at functionality and our experience using the site. We didn’t really expect Classic City to increase our traffic directly because they’re simply building the website. However, is the website functional? Is it working and running? Are we making sales? “Yes” is the answer to all of those. 

How did Classic City perform from a project management standpoint?

Their project management is good. When I inquire about something I get a response fairly quickly. If I don’t get an answer, I reach out again and I’ll definitely get a response then. 

What did you find most impressive about them?

They’re very cut and dry; they’re straightforward about what they are able to do and where their strengths and weaknesses are, so your expectations are clear. 

We are also impressed with their ability to get the job done. We had previously hired two web developers before for the same task and nobody brought it to the finish line, but they did.  

Are there any areas they could improve?

No, there aren’t really any areas they could improve.

Do you have any advice for potential customers?

I would advise them to have their scope defined and be clear about what they want to accomplish with the project.

Introduce your business and what you do there.

I’m the communications manager at the Future Church Company. We do consulting with church leaders and denominational leaders to help them shift to what we believe is a new paradigm in the local church ministry. I oversee our websites, social media presence, and the maintenance of all things digital.

What challenge were you trying to address with Classic City Consulting?

We have a relatively complex digital presence since our company is comprised of multiple brands that target different audiences. We rely on Classic City Consulting for support with maintaining and updating our web presence.

What was the scope of their involvement?

Classic City Consulting helps us stay up to date and makes needed adjustments to our various websites. They’ve helped us configure a strategy in designing and building the respective websites for our various brands.

They focus on creating user-friendly and accessible platforms that are easy to manage on the admin side. They connected the different WordPress sites with a singular backend in order to streamline the sites’ weekly upkeep.

What is the team composition?

I work primarily with Chris (CEO & Owner).

How did you come to work with Classic City Consulting?

The relationship actually predates my onboarding of the company, so I don’t know the answer to that.

How much have you invested in Classic City Consulting’s services so far?

We’ve spent somewhere between $50,000–$200,000.

What is the status of this engagement?

The engagement began in June 2016 and is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

It’s been a fantastic partnership. My relationship with Classic City has been the smoothest out of all the outsourcing partnerships I’ve had, and my experience with them has far exceeded that with any other vendor. They know exactly what they’re doing and are exceptionally responsive. We’ve seen our brands significantly expand, thanks to their support.

How did Classic City Consulting perform from a project management standpoint?

They’re exceptional on this front, as well. We’ve never had a problem.

What did you find most impressive about them?

I’d highlight their flexibility. They’re always more than willing to accommodate our changes.

Are there any areas they could improve?

No, I can’t think of a time where they didn’t deliver what we asked for.

Do you have any advice for potential customers?

Trust them. If you tell them what it is you ultimately want to accomplish, you can rely on them to develop the right strategy for you. Either that or they’ll build a platform that will deliver upon your goals. You can bring them questions, and they’ll give you solutions.