SaaS & apps that'll make your competitors nervous.

BRONZE VERIFIED

We'll build the software. You build the business!

Whatever we work on we make it beautiful, we make it easy to use and we make it robust. And in doing so we don't break the bank.

High-performing software products should not cost you a fortune!

Our team of 14 UX/UI designers creates web and mobile apps people enjoy to use.

Our team of 20 focused developers makes sure these apps are stable and robust.

Our management team makes sure you always know what's going on and the deadlines are met.

"Go-to guys when it comes to building apps that work great, at a good price."

- Calle Sjoenell, Head of Facebook Creative Shop Nordics

Our motto is:

All software, zero nonsense.

And we are open for business.

 
$5,000+
 
$50 - $99 / hr
 
50 - 249
 Founded
2014
Show all +
Zagreb, Croatia
headquarters
other locations
  • 304 W40 Street
    New York, NY 10018
    United States

Portfolio

Casting Frontier Image

Casting Frontier

Check out our latest case study; Casting Frontier, a web platform that empowers talents and performers to find and submit the open casting calls and auditions for commercials, digital content, film, print, and television. Casting Frontier is one of the largest databases and casting call listing services in the US. They offer cutting-edge technology to find or post casting calls to top commercial, digital, print, or TV projects

in LA, New York, and nationwide. Our team was in charge of redesign the casting director’s dashboard. It’s a revolutionary audition uploading system that allows casting directors to streamline the work with digital recording, editing, scheduling, and posting tools.
Adspert Image

Adspert

Cinnamon was tasked with designing and developing website from scratch. Adspert is an advert optimizer that enables you to achieve your business goals, such as turnover growth, ROI, cost management, profit maximization on platforms like Amazon and Google. The Adspert algorithm automatically optimizes and adjusts bids for your keywords, products, and placements several times a day. 

muddest - Your gate to new challenges! Image

muddest - Your gate to new challenges!

muddest is a leading Nordic platform for OCR - Obstacle Course Races.

muddest is growing and they are growing strong. That's where we came in. We redesigned their entire user experience and made sure the user interface works properly and doesn't break under heavy loads.

First Light Leads - Online leads generation! Image

First Light Leads - Online leads generation!

A complete redesign of a lead generation platform for the UK market.

PickPack - Convenient shopping on the go Image

PickPack - Convenient shopping on the go

PickPack is a start-up from Germany that is developing a pre-order and payment app for travelers. 

We've redesigned their entire web presence in order to present the app and increase brand awareness.

Soosty - Find the best deals! Image

Soosty - Find the best deals!

Online booking platform for foodies. Here you get to choose daily between premium offers from a number of restaurants.

The goal of the design was to present Soosty as a premium option, not another discount service.

 

 

godenti - The future is here Image

godenti - The future is here

A platform for the dental industry where you can both search for new job opportunities and for a piece of new equipment.

We took care of the complete design from scratch and we've developed the website using WordPress. Simple, usable and economical.

Name Labels - Iron-on and Stick-on Labels for Kids Stuff! Image

Name Labels - Iron-on and Stick-on Labels for Kids Stuff!

Complete redesign of niche e-commerce website with concrete results: increased CRO and increased sales.

Olori - Bags That Empower Image

Olori - Bags That Empower

Olori’s mission is to build a network of powerful women who are committed to uplifting one another.

Every Olori bag pays for at least one month of education of an under-resourced girl in Africa.

The problem of girls education is an issue that requires our urgent attention and we believe that every woman has the power to affect this change.

Knogin - Easy Cyber Security Solutions for People and Organizations Image

Knogin - Easy Cyber Security Solutions for People and Organizations

A complete redesign of website for a thriving business. Here is what client had to say about it:

Cinnamon team is just great. They think outside of the box. I had a completely different idea in my head and they managed to deliver something beyond my expectations.

Reviews

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App Dev for Driver Safety

“They’re consistent, and the communication is good — these are the things that I value most from a vendor.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Feb. 2016 - Ongoing
Project summary: 

Cinnamon Agency took over the development of a complex mobile app that promotes driver safety by converting text to audio messages. The team continues to build new features and releases for the Android app.

The Reviewer
 
1-10
 
New York, New York
Garin Toren
CEO, messageLOUD
 
Verified
The Review
Feedback summary: 

The Android app has thousands of downloads and impressive online ratings, which reflects Cinnamon Agency's technical expertise. The team is willing to work long hours to meet deadlines. They excel at project management and have a robust reporting system in place.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the CEO and founder of messageLOUD, a service designed to prevent distracted driving. At the moment, it’s in the form of an Android application. The iOS version is coming out in around 2 months.

The product is a text-to-speech application that activates itself by detecting the Bluetooth connections inside users’ vehicles. Every message that comes in after that point will automatically be read out loud, be it an email, a WhatsApp, Facebook Messenger, or Skype message. To the user, it’s very simple, but the backend functionality is the result of thousands and thousands of hours of work.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Cinnamon Agency?

We needed assistance with continuous upgrades for our Android application. The original developers were awful, and I fired them as soon as I was able to.

The app itself was unbelievably complex. Getting across all messaging types was a challenge in itself, especially for some of the older Microsoft Exchange systems. Another challenge was that not all vehicles are the same in terms of Bluetooth functionality. The app also had to prioritize well, given the interaction of the phone with different things — the car’s radio, ongoing phone calls, the car navigation, Spotify or other streaming services, and so on.

The only messaging services that have a standard API are Gmail and most of the other major email platforms. The Google one is particularly good, while the Microsoft Exchange one is particularly horrible. The most complex integration was with WhatsApp. Outside of text messengers, it’s the second-biggest platform overall. WhatsApp is huge in Europe, actually surpassing SMS. We needed to have a lot of work done in making sure that the integration with it went smoothly.

SOLUTION

What was the scope of their involvement?

Cinnamon Agency started with an initial app. They have been upgrading it for around a year. Their team has been the primary party responsible for the continuous upgrading and maintenance of the app. Cinnamon Agency’s work hasn’t been so much troubleshooting as producing features and new releases. We also have robust bug reporting and a general roadmap in place. We’ve typically worked with 2 people from Cinnamon’s team. They have brought in other resources when there was a need for skill sets that weren’t found with the 2 primary developers.

How did you come to work with Cinnamon Agency?

I found them through Upwork. When employing people through that platform, we need to go through a multifaceted process. The first part was practicality; I didn’t want to work with anyone further east than GMT +2. Cinnamon Agency is based in Croatia, which fits within that requirement. The other requirement was English competency. Fortunately, their principal, Ivan Kovac, as well as the main developer, are both fluent. I’m able to talk to them normally.

Beyond the practical aspects, it was a case of giving Cinnamon small tasks and building up to bigger and bigger ones while I evaluated their competence. This has been an ongoing process. It has come to the point where their main developer or someone else in the team could take care of everything we need for a very complex application.

How much have you invested with Cinnamon Agency?

The cost of their work has been above $100,000.

What is the status of this engagement?

We started working with Cinnamon more than a year ago, around February 2016. We will be reaching the roadmap end within 2 weeks. I am the CEO of another company, and we’ve employed them to build an app for it as well.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The most important metric to share is that we have a net promoter score of 25. A score of 0 would be neutral, anything below that is negative, while any positive marks are favorable. Typically, the best apps out there have a score of about 20; it’s very hard to get above 35, even when the developers are keeping score. We’re also sitting at 4.1 stars on the Google Play Store, which is another important metric. We have more than 55,000 downloads, and the average user is using our app for more than 1 hour per day while driving.

How did Cinnamon Agency perform from a project management standpoint?

Their project management has been excellent. We’ve primarily used Redmine, a bug, feature, and support-management platform. We would typically communicate day-to-day things over Skype.

What did you find most impressive about Cinnamon Agency?

When I have a deadline, they would work extra hours on the weekend and after hours. I don’t know how big Cinnamon is as a company, but they give the impression of being a smaller team that’s focused on customers.

Are there any areas Cinnamon Agency could improve?

They could improve invoicing, which is a little haphazard. Things don’t come through on the same day. I don’t really mind this, but it is an area where they could do a more consistent job.

5.0
Overall Score They’re consistent, and the communication is good — these are the things that I value most in a vendor. Everything else follows this.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    I have other teams in other geographies that are cheaper and produce similar results. Cinnamon has good value, but I would not put them in the cost-effective bracket.
  • 4.5 Quality
    Service & deliverables
    Given the complexity of our app, there were some technical challenges that Cinnamon didn’t immediately grasp. They eventually researched and got things right, though.
  • 5.0 NPS
    Willing to refer
    I do it all the time.

UI/UX Design for Casting Software Company

"They have the skill and organization to really think through the project details prior to doing the work."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2019 - Feb. 2020
Project summary: 

Cinnamon Agency redesigned website pages for a casting software company. The team provided UI/UX designs for casting director accounts, including every page, pop-up, button, modal, and warning.

The Reviewer
 
11-50 Employees
 
Los Angeles, California
Casting Frontier
COO, Casting Frontier
 
Verified
The Review
Feedback summary: 

The designs met the expectations fo the internal team and improved the navigability of the site. Cinnamon Agency establishes a smooth workflow to ensure effective communication. The team is creative, well-organized, and reliable.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We make software that supports the casting industry throughout the US. I am a founding officer in the role of COO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cinnamon Agency?

Our casting director accounts were old, tired and lacking good design. After careful consideration we hired the Cinnamon Agency to redesign it and help with some UX immprovements.

What were your goals for this project?

A ground up redesign to provide the user with easy of use while not changing the experience too dramatically.

SOLUTION

How did you select this vendor?

Our CMO used Cinnamon on some projects historically.

Describe the project in detail.

We created a page by page account map. Once created we explained the usage of each page in detail as well as listed pain points and areas that need improvement. Once the project kicked off we did almost a daily review of submitted work and provided feedback

What was the team composition?

Myself, the lead beta tester and the casting support manager participated in the project. On the Cinnamon side Mladen was project lead and Amela did most of the design. A few other designers helped on and off.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Every page, pop-up, button, modal, warning in the user account was designed from start to finish and completed. As we program the page we may find a thing here or there although I do not expect to find much that we need to revisit.

How effective was the workflow between your team and theirs?

We had a great daily workflow and comments and feedback were transparent for all to see

What did you find most impressive about this company?

They have the skill and organization to really think through the project details prior to doing the work. This ensured the best results with minimal redesigning.

Are there any areas for improvement?

I provided some minimal feedback to the project manager about small ways to improve future experiences and he immediately acknowledges them and will implement going forward. The areas of improvement dealt with project scope and setting expectation. No one was at fault.

5.0
Overall Score will continue working with Cinnamon on future projects
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Our project took longer than expected as we under estimated the number of pages
  • 5.0 Cost
    Value / within estimates
    They are not "cheap" however, you get what you pay for and they are good
  • 5.0 Quality
    Service & deliverables
    Quality of design and communication
  • 5.0 NPS
    Willing to refer
Verification

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BRONZE VERIFIED
Business Entity
Business Entity Name
Cinnamon d.o.o.
Status
Active
Jurisdiction of Formation
Croatia
Id
080860473
Date of Formation
Jul 16, 2013
Last updated
Sep 11, 2020
Client Reviews
VERIFIED CLIENT REVIEWS
12
OVERALL REVIEW RATING
5.0
Source
Clutch
LAST UPDATED
September 14, 2020