Branding & E-Comm Dev for Organic Bath & Body Products Co
- Logo Marketing Strategy Packaging Design
- $200,000 to $999,999
- Dec. 2022 - Ongoing
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"The commitment to quality was palpable, not only in the final deliverables but also in the processes they followed."
- Consumer Products
- Seattle, Washington
- 1-10 Employees
- Online Review
- Verified
Cheetah Agency has helped an organic bath and body products company craft their identity and online presence from scratch. Their work has included naming, branding, packaging design, and e-commerce development.
Cheetah Agency’s excellent understanding and development of the client's brand have resulted in a significant increase in sales, online presence, and efficiency for the client. Cheetah Agency has been engaging, creative, passionate, and flexible, and they've acted as part of the client's team.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Chief Marketing Officer of Just Soap Co.
Describe what your company does in a single sentence.
Just Soap Co. is an eco-conscious company that offers a diverse range of high-quality, organic, and vegan bath and body products designed to nourish and rejuvenate sensitive skin with nature's finest ingredients.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Cheetah Agency to accomplish?
- Naming
- E-commerce Web Development
- Marketing
- UX/UI Design
- Digital Marketing
- Product Sourcing
- Branding
- Product Line Creation
- Package Design
SOLUTION
How did you find Cheetah Agency?
Referral
Why did you select Cheetah Agency over others?
- High ratings
- Pricing fit our budget
- Great culture fit
- Good value for cost
- Referred to me
- Company values aligned
How many teammates from Cheetah Agency were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
As Just Soap Co., we have been thoroughly impressed with the breadth and quality of work delivered by the Cheetah Agency. From the inception of our brand, they were instrumental in crafting our identity. Their team brainstormed and selected the ideal name for our company, "Just Soap Co.", a name that not only stands out but also encapsulates our commitment to pure, simple, and high-quality products.
Their expertise shone through in product line development as well, guiding us in creating a wide range of offerings - Just Lotion, Just Detergent, Just Shampoo Bar, and Just Soap - that cater to the varied personal care needs of our customers.
The agency's creative talents were also demonstrated in their creation of a unique typeface for 'Just', along with innovative packaging designs. These elements distinguish our brand and our products, from Just Lotion's memorable milk carton packaging to the environmentally friendly cardboard wrapper of Just Soap Bars.
Further proving their versatility, Cheetah Agency efficiently managed product sourcing through their offices in China and Switzerland. They orchestrated the acquisition of all necessary ingredients and packaging materials, liaising with multiple manufacturers to bring our products to life.
In the digital sphere, they developed a responsive eCommerce website seamlessly aligned with our brand identity. The platform, integrating with Amazon Fulfillment Centers and various payment processors, incorporates AI technology to offer personalized product recommendations, enhancing the shopping experience for our customers.
Lastly, they beautifully articulated our brand story, centering on our founders' journey to find healthier, natural alternatives for their children's sensitive skin. This narrative not only resonates with our customers but also roots our brand in a strong, emotionally driven mission.
In summary, Cheetah Agency has been integral in turning our vision into reality, setting up Just Soap Co. for success in the organic personal care market. Their exhaustive efforts and exceptional deliverables across all aspects of brand development have left us thoroughly impressed and gratified.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We have experienced a level of success that exceeded our initial expectations, a testament to the powerful synergy we found with Cheetah Agency.
- Skyrocketing Sales: With Cheetah's skillful branding and captivating package designs, our first product run was a smash hit. We underestimated the influx of orders and ended up selling out completely, a clear sign of market acceptance and desire for our natural, organic soaps.
- Explosive Online Presence: The eCommerce website Cheetah built has become our primary sales channel, attracting a massive increase in site visitors.
- Efficient Production and Sourcing: With their adept sourcing strategies and the establishment of a robust production process, Cheetah Agency ensured our supply chain was resilient and cost-effective. This efficiency enabled us to maintain a consistent production line without compromising the quality of our products.
- Strong Brand Identity: Our powerful story, masterfully shaped and told by Cheetah Agency, struck a chord with our customers. The response has been overwhelmingly positive, with customers applauding our commitment to creating healthier, nature-inspired alternatives for sensitive skin.
- Unprecedented Customer Response: Cheetah's foresight in creating a compelling brand narrative has generated a cascade of glowing customer reviews and testimonials, reflecting the acceptance and appreciation of our brand's ethos and the superior quality of our products.
In conclusion, our partnership with Cheetah Agency has been transformational for Just Soap Co., enabling us to make a triumphant entry into the organic personal care market. The impressive results we've achieved so far are clear proof of the effectiveness of our collaboration.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Partnering with Cheetah Agency on the Just Soap Co. project has been an engaging journey of collaboration, driven by their stellar project management skills. Their approach was characterized by a strategic blend of proficiency, structure, and adaptability.
The groundwork for the project was meticulously organized. Cheetah Agency led us through a comprehensive planning process, laying out the key deliverables and milestones, ensuring each phase of the project was clearly understood. Their use of modern project management tools fostered a transparent environment, giving us full visibility of our project's progression.
Notably, Cheetah Agency’s time management was commendable. They had a strong grasp of scheduling and resource management, ensuring tasks were accomplished within the set deadlines. The punctuality they displayed was a key factor in the timely completion of our project.
Communication played a pivotal role in their project management style. They maintained an open channel for dialogue, providing consistent updates and swiftly addressing our inquiries. We felt a high level of engagement and inclusivity, making us feel an integral part of the process rather than just bystanders.
Unexpected changes were inevitable, but Cheetah Agency demonstrated unparalleled flexibility. Their nimble approach allowed for prompt recalibration of strategies and resources to accommodate any shifting requirements we had, without negatively impacting the project timeline or quality.
In summary, Cheetah Agency’s exemplary project management, rooted in clear communication, punctuality, and flexibility, was instrumental in the successful fruition of the Just Soap Co. brand. Their concerted efforts have positioned us effectively in the organic personal care products market.
What was your primary form of communication with Cheetah Agency?
- Virtual Meeting
- Email or Messaging App
What did you find most impressive or unique about this company?
What truly set Cheetah Agency apart for us at Just Soap Co. was their remarkable creativity and their thorough understanding of our vision. From the moment we started discussing the project, they showed a keen interest in our story and our commitment to producing organic personal care products. They didn't just listen to us – they internalized our values and translated them into a brand that beautifully communicates our passion.
Their out-of-the-box thinking was evident in the creative branding and packaging designs they produced. Each design was a clear manifestation of the brand identity they had meticulously crafted for us. It was amazing to see our ideas being brought to life with such originality and finesse.
Another impressive facet of Cheetah Agency was their end-to-end service provision. Their multi-talented team managed everything, from branding and package design to product sourcing, and website development, demonstrating a level of competency and cohesion rarely seen in the industry. This holistic approach streamlined our project, and was a critical factor in its successful execution.
Lastly, Cheetah Agency respect, transparency, and dedication was remarkable. They weren't just a hired agency; they became an extension of our team, as invested in our project's success as we were. Their communicative and collaborative approach fostered a productive and enjoyable work environment. The meticulous detail they paid to every aspect of the project, be it conceptualization, design, or implementation, was commendable.
The commitment to quality was palpable, not only in the final deliverables but also in the processes they followed. They didn't take shortcuts; instead, they spent considerable time researching, brainstorming, and refining until they were certain they had achieved the best outcome.
In essence, it wasn't just a single attribute of Cheetah Agency that impressed us—it was their amalgamation of creativity, understanding, expertise, and professionalism that truly distinguished them. Their work didn't just meet our expectations; it exceeded them, and we couldn't be more pleased with our decision to partner with them on this project.
Are there any areas for improvement or something Cheetah Agency could have done differently?
No, we are over the moon!
RATINGS
-
Quality
5.0Service & Deliverables
-
Schedule
5.0On time / deadlines
-
Cost
5.0Value / within estimates
-
Willing to Refer
5.0NPS