Your Digital Marketing Partner

Chair 10 Marketing leverages over a decade of vast pay-per-click experience to ensure your marketing budget is invested as efficiently and effectively as possible. Based in Seattle, a west coast hub of innovation, our knowledgeable team stays up to date on the latest digital marketing trends and developments so you don’t have to. We can take your digital marketing efforts to the next level.

 
$1,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2006
Show all +
Seattle, WA
headquarters
  • 4241 21st Avenue West, #202
    Seattle, WA 98199
    United States

Reviews

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Digital Marketing for Home Furnishings Franchisor

“Although Chair 10 Marketing has a national presence, they’re small enough to deliver a personal, intimate feel.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. 2013 - Ongoing
Project summary: 

Chair 10 Marketing runs all advertising and SEO operations for a nationally-franchised company. Their efforts aim to increase online presence and include blogs, social media ads, and search result management.

The Reviewer
 
51-200 Employees
 
West Berlin, New Jersey
Bob Lewis
CEO, Closet & Storage Concepts / More Space Place
 
Verified
The Review
Feedback summary: 

The marketing efforts captained by Chair 10 Marketing led to direct increases in time-on-site, conversion rates, and other company website analytics. The digital expertise and personal attention to detail inspired confidence and built trust in their abilities.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of Closet and Storage Concept and The More Space Place. All of our locations offer the same services, but we operate under two different brand identities depending on what part of the country we’re in.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Chair 10 Marketing?

We felt that our prior digital marketing provider was not keeping up with new trends and technologies. Our goal was to update our marketing for the digital world, as well as to find a partner who would be able to support us as we grow into a national company.

SOLUTION

What was the scope of their involvement?

Chair 10 Marketing manages both our advertising campaigns and SEO and SEM efforts. They make posts across our social media profiles, run our blog, and manage all of the various directory listings that make sure our franchise locations are accurately represented on different search platforms.

What is the team composition?

We work with about 7–8 people at Chair 10 Marketing. I work primarily with Mark (President & CEO, Chair 10 Marketing), but our franchised locations, as well as our company-owned stores, work with any number of their team members. Each location has its own account representative.

How did you come to work with Chair 10 Marketing?

A smaller digital marketing company recognized that they didn’t have the resources for a project of our size, but recommended Chair 10 Marketing as an option with the ability to support all of our national locations.

What is the status of this engagement?

We began working with Chair 10 Marketing in January 2013 and continue to work together.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen a positive change in all of the analytics we track since beginning to work with Chair 10 Marketing. We see those improvements through our own CRM system as well as from Google Analytics. Month to month, we have seen growth in all of our inbound leads as well as time-on-site and originating URLs, click-through rates, and conversion rates from our advertisements.

How did Chair 10 Marketing perform from a project management standpoint?

Chair 10 Marketing has been excellent to work with. They’re extremely thorough in laying out the scope of work all the way from the proposal to creating the campaigns, launching them, and then tracking their performance. 

What did you find most impressive about them?

Although Chair 10 Marketing has a national presence, they’re small enough to deliver a personal, intimate feel. It is very important to me that they pay attention to our project with the level of detail that we require, and they completely deliver that ability.

Are there any areas they could improve?

No, nothing comes to my mind.

Do you have any advice for potential customers?

I would say that you really want to avail yourself of their ideas and trust Chair 10 Marketing’s recommendations over your own instincts. It’s important to bring a fresh perspective when listening to a digital marketing partner like them because their ideas are uniquely tailored to the digital space.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer