CGS-team

BACKGROUND

Please describe your company and position.

I am the VP of SW Solutions

Describe what your company does in a single sentence.

"Product development and project management for a healthcare company focused on a mission-driven approach."

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CGS-team to accomplish?

• Creating a mobile app to provide virtual care and improve the patient experience, contributing to our outstanding outcomes.

SOLUTION

How did you find CGS-team?

• Online Search
• Clutch Site

Why did you select CGS-team over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from CGS-team were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Early discussions of product and goals, patient experience, and  roadmapping, design, problem solving, and more.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are extremely pleased with the delivered app, and users have shared positive feedback about their experience. CGS-team consistently improved our product throughout the entire process.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent communication, monitoring, and planning through consistent calls, meetings, and tools.

What was your primary form of communication with CGS-team?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The technical skills have certainly been impressive and highly beneficial. However, the most impactful aspect has been the CGS team's processes, collaboration, and guidance throughout product development.

Are there any areas for improvement or something CGS-team could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Product Manager of Taneja

Describe what your company does in a single sentence.

Our company improves health outcomes of people with chronic conditions through its personalized, intelligent.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CGS-team to accomplish?

• Team expansion

SOLUTION

How did you find CGS-team?

• Online Search
• Clutch Site

Why did you select CGS-team over others?

• High ratings
• Good value for cost

How many teammates from CGS-team were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

CGS-team assisted with our diabetes data tracking app by seamlessly integrating their developers into our team. They concentrated on enhancing features, optimizing data synchronization, and improving overall performance. Their contributions included developing new features, fixing bugs, implementing performance enhancements, and conducting rigorous testing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project enhanced the app's performance and user experience, resulting in increased user engagement for tracking diabetes data. With fewer bugs and improved data synchronization, the app received higher ratings and positive reviews.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

CGS-team effectively managed the project, ensuring timely delivery and maintaining clear communication. They swiftly adjusted to our requirements and leveraged project management tools to stay organized and promptly resolve any issues.

What was your primary form of communication with CGS-team?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by how easily CGS-team developers fit into our team. They communicated clearly, adapted quickly, and managed the project efficiently.

Are there any areas for improvement or something CGS-team could have done differently?

They met all our expectations with no need for improvement. 

BACKGROUND

Please describe your company and position.

I am the co-founder of Mobile marvel

Describe what your company does in a single sentence.

We are Mobile Marvel. Located in India, New Delhi. Our company is made for all people give them good mobile service centre in all over india.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CGS-team to accomplish?

• We aim for satisfy our costomers
• Value for money

SOLUTION

How did you find CGS-team?

Clutch Site

Why did you select CGS-team over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from CGS-team were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We give mobile service centre service all over india. We work for improving our costomers and there demand about there needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Ever since we launched our company mobile marvel.we have seen progresses in our operation.we gain lots of people in it. We gain 30% more traffic in our company.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We highly commend CGS team for their project management skills and techniques. From the start, they established a clear communication process that made it easy for us to exchange ideas and set clear expectations. Delivery time in india is 3 to 4 days.

What was your primary form of communication with CGS-team?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We found many things impressing in CGS-team, including there understanding on mobile service centre. 

Are there any areas for improvement or something CGS-team could have done differently?

Probably.

BACKGROUND

Please describe your company and position.

I am the Marketing Director of TradeHub

Describe what your company does in a single sentence.

TradeHub is a B2B e-commerce platform connecting wholesalers, manufacturers, and distributors with bulk buyers worldwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CGS-team to accomplish?

• We needed a multi-seller B2B platform with bulk order management, contract pricing, and an RFQ (Request for Quote) system.

SOLUTION

How did you find CGS-team?

• Online Search
• Clutch Site

Why did you select CGS-team over others?

Pricing fit our budget

How many teammates from CGS-team were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

CGS-Team developed:  
- RFQ (Request for Quote) system for bulk buyers  
- Supplier verification & automated contract management  
- Tiered pricing & volume discount system  
- Logistics & order tracking integration

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

- 60% increase in supplier-buyer transactions  
- 40% faster contract negotiation times  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Used Slack & Jira, provided weekly reports & demos.  

What was your primary form of communication with CGS-team?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their customized RFQ system allowed seamless supplier negotiations. 

Are there any areas for improvement or something CGS-team could have done differently?

 No, everything was seamlessly executed.

BACKGROUND

Please describe your company and position.

I am the DIRECTOR OF SERVICE OPERATION of GEICO

Describe what your company does in a single sentence.

GEICO (Government Employees Insurance Company) is an insurance company that offers a variety of insurance such as vehicle, property, business, life, umbrella, travel, pet, jewelry and more. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CGS-team to accomplish?

• At GEICO we hired CGS team to help us build a functional website for our insurance company.

SOLUTION

How did you find CGS-team?

• Referral
• Clutch Site

Why did you select CGS-team over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from CGS-team were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered recently partnered with CGS team to develop a modern, user-friendly website  to the cover the needs of our insurance company GEICO. The project included designing an intuitive interface that allowed users to easily explore our insurance offerings, get personalized quotes, and access policy details online. They incorporated advanced technologies such as HTML5, CSS3, and JavaScript for the front-end, while the back-end leveraged [insert technology, e.g., Python, PHP, or Node.js] to ensure seamless performance. Additionally, they implemented AIlike a smart insurance quote calculator and a chatbot to provide 24/7 customer support. The website was also optimized for mobile devices, ensuring accessibility for clients on the go.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website has had a transformative impact on our business. It has eased the process for customers to compare insurance options and request quotes, resulting in a notable increase in lead generation. The AI-powered chatbot has reduced response times, enhancing customer satisfaction, while the secure client portal has provided policyholders with convenient access to their insurance documents. We’ve also seen an uptick in overall website traffic and positive feedback from clients who appreciate the ease of navigating the site.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was well-coordinated. CGS team utilized Agile methodologies, keeping us updated through regular meetings and milestone reviews. They provided clear timelines and delivered on every commitment. Communication was excellent, with their team being highly responsive and accommodating to our feedback. They used project management tools like Jira and Trello to ensure transparency and efficient collaboration.

What was your primary form of communication with CGS-team?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were most impressed by their deep understanding of the insurance industry and their ability to create a website that aligns with our needs. Their technical expertise stood out, particularly in developing the AI-powered quote calculator and secure client portal. Their attention to detail, creative problem-solving, and commitment to delivering a top-tier product were truly remarkable.

Are there any areas for improvement or something CGS-team could have done differently?

There are no areas for improvement. Every aspect of their work was exceptional, and they exceeded our expectations in delivering a website that aligns perfectly with our business goals. We couldn’t have asked for a better partner for this project.

BACKGROUND

Please describe your company and position.

I am the CEO of VEDX ACADEMY

Describe what your company does in a single sentence.

Vedx is a global, funded company offering transformational after-school programs in subjects like Math, Memory, Coding, and Leadership, designed to enhance children's intelligence through live, interactive classes with top 1% teachers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CGS-team to accomplish?

• At Vedx Academy we hired CGS to help us develop a mobile app to ease our optimize our service delivery.

SOLUTION

How did you find CGS-team?

Clutch Site

Why did you select CGS-team over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from CGS-team were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged CGS to develop an AI-integrated e-learning app to support Vedx Academy's mission of transforming children's intelligence globally. Their responsibilities included designing and developing a platform capable of delivering live classes for small group sizes (1:1 to 1:8), incorporating advanced AI features for personalized learning paths, and ensuring the app’s responsiveness and scalability to cater to students in over 13 countries. CGS also worked on creating a seamless user experience that aligns with our vision of providing transformational educational journeys for our students. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The app they delivered exceeded our expectations, as they offered an intuitive and highly responsive user experience.Which seamlessly integrated with our programs, enabling students in over 13 countries to access transformational learning journeys. The positive feedback from both students and parents highlights the app's success in supporting our mission.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They demonstrated outstanding project management skills, keeping us updated with regular progress reports, promptly addressing any issues, and incorporating our feedback throughout the process. Their collaborative approach and dedication ensured that the project met all milestones on time without compromising quality.  

What was your primary form of communication with CGS-team?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us the most about them is that they didn’t just build an app; they partnered with us to understand our vision and implemented solutions that brought it to life. Their attention to detail, ability to anticipate challenges, and proactive problem-solving approach were highly remarkable.  

Are there any areas for improvement or something CGS-team could have done differently?

We have no complaints and didnt discover any area needing improvements as CGS team delivered an exceptional solution on time and exceeded our expectations.

BACKGROUND

Please describe your company and position.

I am the Head of IT Infrastructure Operations and Services of MERCURY INSURANCE

Describe what your company does in a single sentence.

Mercury Insurance is a leading provider of insurance solutions, specializing in automobile, home, renters, business, and mechanical protection coverage. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CGS-team to accomplish?

As an Insurance Company we were facing challenges as a result of not having a mobile app we hired CGS team to help us develop a mobile app to ease our operation.

SOLUTION

How did you find CGS-team?

• Referral
• Clutch Site

Why did you select CGS-team over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from CGS-team were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

As an Insurance company we were facing challenges with meeting the growing demand for instant, accessible, and convenient service delivery. Without a mobile app, our customers faced delays in accessing policy details, managing claims, or receiving timely support. This  not only affected customer satisfaction but also hindered our operation. We needed a solution that could modernize our approach while aligning with the expectations our customers. 
Following this challenges we discovered the need for a mobile app so we hired a web development company we found on clutch CGS. They managed the project end-to-end, starting with in-depth consultations to understand our pain points. Their work included UI/UX design, backend system integration to connect with our existing infrastructure, and rigorous quality assurance testing. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have seen measurable outcomes as a result of partnering with CGS . We got a massive increase in customer satisfaction ratings, reflecting how well the app has helped them. Claims processing, once a lengthy and frustrating ordeal, is now faster, allowing us to resolve issues swiftly and build trust. Beyond these metrics, the app has redefined how we operate internally improving our work efficiency and data accuracy.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

CGS team project management technique made our partnership with them highly efficient and affected the service delivery positively. From day one, they were communicative, transparent, and proactive. Weekly updates ensured we always knew the project’s status, and their responsiveness to feedback is highly commendable. The project ran on schedule and the end result exceeded our expectations because of their structured and agile project management technique.

What was your primary form of communication with CGS-team?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

CGS’s ability to deeply understand the insurance industry really impressed us . As they didn’t just deliver a mobile app; they delivered a solution that solved real challenges. Their attention to detail, technical expertise, and focus on the end-user experience is commendable.

Are there any areas for improvement or something CGS-team could have done differently?

We didnt identify a single area for improvement as a result of CGS’s excellent performance. Their expertise, professionalism, and ability to deliver on every aspect of the project left us impressed.

BACKGROUND

Please describe your company and position.

I am the DIRECTOR CUSTOMER EXPERIENCE of WHATABURGER

Describe what your company does in a single sentence.

Whataburger is a fast-food chain that serves freshly made-to-order burgers and other hot food.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CGS-team to accomplish?
We hired CGS team to help us develop a mobile app to ease our service operation and our customers can place orders from their comfort zone.

SOLUTION

How did you find CGS-team?

• Referral
• Clutch Site

Why did you select CGS-team over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from CGS-team were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with CGS to create a mobile application for our restaurant in the bustling city of San Antonio. The app's primary goal was to simplify order placement, improve customer service, and enhance operational efficiency. 
Their scope of work included designing an intuitive user interface, developing a responsive frontend, implementing a robust backend architecture, and integrating APIs to sync with our existing systems. 
The app features real-time order tracking, a customizable menu, and push notifications to keep customers informed, all while ensuring a smooth user experience on both Android and iOS platforms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted to remarkable changes in our mode of operation. Since the app's launch, we’ve seen a significant improvement in our customer service ratings. Order processing times have decreased, and the app’s functionality has empowered customers to place orders conveniently from their devices. 
The positive feedback from both our staff and customers highlights the app’s role in enhancing our operations and satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The CGS team project management approach was highly efficient and collaborative. CGS used an effective approach, keeping us engaged at every stage of the development process. 
Regular updates, progress meetings, and their responsiveness to our feedback ensured that we were also part of the project.

What was your primary form of communication with CGS-team?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their technical expertise and commitment to ensuring the project succeeded. CGS-team demonstrated a deep understanding of our industry needs and brought innovative solutions to the table. 
Their ability to deliver a user-friendly, feature-rich, and mobile-responsive app within the agreed timeline was impressive.

Are there any areas for improvement or something CGS-team could have done differently?

One area for improvement could be post-launch training for our staff on using the app's admin features. We already told them about this, and we believe they will improve. However, their team was available to provide support and address any questions that arose after the app launch.

BACKGROUND

Please describe your company and position.

I am the CEO & Co-Founder of CapQuest Software Limited

Describe what your company does in a single sentence.

CapQuest is a Cap Table Management software simplifying equity for companies and funds through easy management of Employee Plans and Investor Relations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CGS-team to accomplish?

• Software Backend and Front-end

SOLUTION

How did you find CGS-team?

Online Search

Why did you select CGS-team over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from CGS-team were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired CGS Team to deliver the full scope of our software, from the website to the application.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We got delivered a professional web application which suited our Go-To-Market strategy.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivery was on time and our needs were met in the most satisfactory way. Moreover, as we had to add elements along the way, they accomodated our additions in the most professional way.

What was your primary form of communication with CGS-team?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

From delivery of the software, to pro-active understanding of our business needs, to weekly structured meetings and follow-ups, to the level of coding, CGS Team delivered more than we exepected.

Are there any areas for improvement or something CGS-team could have done differently?

Not really.

BACKGROUND

Please describe your company and position.

I am the Founder

Describe what your company does in a single sentence.

Book meetings with qualified inbound leads

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CGS-team to accomplish?

• Help map out and develop the MVP

SOLUTION

How did you find CGS-team?

social media

Why did you select CGS-team over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from CGS-team were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Define and plan product
• Wireframes and Hi Fidelity Designs
• AI model fine-tuning
• Front and Backend web development
• QA

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The team have consistently hit the agreed upon project milestones

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We get updated daily on the team's progress via Slack. We will have virtual demos of the delivered software depending on the project milestone.
The team are quick to respond to any questions or to discuss any potential blockers.

What was your primary form of communication with CGS-team?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I like their attention to detail and communication style, in which potential blockers are addressed immediately and solutions are found.

Are there any areas for improvement or something CGS-team could have done differently?

Building new software products is a team game and CGS excel at collaborating with its partners to deliver exceptional products.