CemtrexLabs

Introduce your business and what you do there.

I’m the chief media officer at a holding company for print publishers.

What challenge were you trying to address with CemtrexLabs?

We just acquired a new magazine, so brought in CemtrexLabs to help us migrate the website onto a new CMS.

What was the scope of their involvement?

As an outsource development firm, we hired them to run the project end to end. Essentially, they created the project scope, timeline, and they had to move the website from one CMS to WordPress VIP. This included all of the media assets that go with that, like video and image content. At the same time, we had to integrate about 30+ platforms that operate the site, like ad and revenue-based platforms, analytics, social media, CMS ad serving, all of that needed to be moved.

They also ensured that the site looked and functioned exactly the same. We didn’t want any downtime on the site post-migration. We had to cut over without the consumers knowing.

They ensured that our SEO was set up properly as well so we didn’t have any broken links from other platforms. Because of that, everything had to be tightly coordinated.  

How did you come to work with CemtrexLabs?

This is the third project I’ve worked on with them. The first time I hired them, they had the best price and delivered on time. We ran the same diligent process this time, and they were 50% of the price of their competitors. Still, they delivered a great product on time.

What is the status of this engagement?

They only had four months to do the entire project. It lasted From October 2019–January 2020.

What evidence can you share that demonstrates the impact of the engagement? 

This project allowed us to have full control over our digital infrastructure and platform, where we generate about a third of our company’s revenue. By delivering on time, we were able to take control of the site, integrate new revenue platforms, and generate new revenue.

They provided a lot of guidance on how to things properly so it wouldn’t impact our links and SEO. They helped us every step of the way.

How did CemtrexLabs perform from a project management standpoint?

They were very buttoned-up. They’re an overseas company, but they had local support, so we couldn’t really tell the difference. Occasionally, we had to accommodate their hours, but overall, that helped us work around the clock.

They were on top of everything. Every task was tracked, managed, and checked off once it was completed. All bug fixes were handled rapidly. On the day of the launch, they sent someone to our office to make sure we had a seamless cutover. Overall, it was very efficient. They worked in an agile methodology so they were very flexible to make sure everything was delivered on time.

Our internal product manager worked with them to ensure that they had access to everything they needed. They used a cloud-based communication software, so we informed throughout the project. As a manger, that really helped me.

What did you find most impressive about them?

The key element with them was that they set a budget and a target for the timeline, and they delivered on it. I’ve worked with a lot of other development shops, and they flip dates constantly or don’t deliver on time. Really, they’re not as efficient as these guys. On the other hand, CemtrexLabs kept us on track and made sure we hit our deadlines. They were really professional.

Are there any areas they could improve?

There may have been some communication about our ad tagging structure, but it wasn’t entirely their fault. They worked through it.

Do you have any advice for potential customers?

You need a full-time product manager to manage the relationship and to make sure you’re coordinating internally. You need to be very responsive to them.

Introduce your business and what you do there.

At the time of my engagement with CemtrexLabs, I was the Interim Director of Technology for Abu Dhabi Media, a media organization.

What challenge were you trying to address with CemtrexLabs?

I was helping restructure the digital department of our company. We had a few applications that needed to be developed.

What was the scope of their involvement?

CemtrexLabs was responsible for building several applications, as well as mobile and wearable development. The team worked on both design and engineering components under a strict timeline. There was a particular emphasis on UX.

The CemtrexLabs team supported two core projects. The API, developed for a news service, had both CMS and feed ingestion components.

After the news portal launched, we integrated an application that allowed users to vote during a popular television show on their mobile phones. The results would be displayed on live broadcast graphics.

What is the team composition?

We worked with six or seven people at any given time. We had one or two mobile developers for each application, the CTO, a full-time API person, and two UX designers and two QA people. We rotated team members as needed.

How did you come to work with CemtrexLabs?

CemtrexLabs was highly recommended to me by another firm who’d used their services in the past. I met them, and we ended up building a relationship. 

We knew we would have to single source the project, as we were working on such a short timeline, so we needed someone who we trusted to take on the work.

How much have you invested in them?

We spent between $250,000–$500,000 on their services.

What is the status of this engagement?

We worked with them from April - July 2015.

What evidence can you share that demonstrates the impact of the engagement?

In terms of metrics, we didn’t track traffic and performance as major KPIs, largely because we are a relatively small nation and we knew there would be a finite number of users downloading the news application.  

We were really impressed by CemtrexLabs’ UX and creative capabilities, especially given the nature of the app as a traditional content managing, newsgathering, and publishing platform.

The team ended up building out not only the mobile CMS but also the scheduling for the broader editorial teams that were linked to their social media profiles. 

CemtrexLabs’ skill allowed us to finish the project on time without any issues. We would be happy to work with their team again in the future if the opportunity occurs.

How did CemtrexLabs perform from a project management standpoint?

I have my own project management system where I like to do documentation in a very specific way, and they were happy to accommodate me.

What did you find most impressive about them?

CemtrexLabs’ flexibility was impressive. The team had the ability to persevere through the challenges of developing the applications up to standard. When it was necessary, they did live DevOps for us at extremely inconvenient times of the day.

Are there any areas they could improve?

CemtrexLabs is ambitious to a fault, which is generally a good thing. If you have a client that needs someone to understand the risks involved in a super-compressed timeline, CemtrexLabs is great to work with because they will actually do it, but I think you need to have a certain type of personality to take this on.

Do you have any advice for potential customers?

The more you know what you actually want to build upfront, the more successful the project is going to be because you can drive it forward very quickly and won’t face scope creep.

Introduce your business and what you do there.

I’m the co-owner of a contracting company based in Long Island that works primarily in the tri-state area.

What challenge were you trying to address with CemtrexLabs?

We needed assistance developing an app that has a dashboard for ourselves and one for our customers, who put in sporadic requests at odd times throughout the day.

What was the scope of their involvement?

CemtrexLabs developed both an iOS and Android version of our mobile app. The team helped us develop the wireframes, whittle down the design, and include all our needs. We needed the app to set reminders for our customers. After a customer requests a service, the application sends reminders and pictures. The app also has mapping services and linked to a variety of users throughout our supply chain.

What is the team composition?

Our main point of contact was Mahesh (Project Manager, CemtrexLabs), but we also worked closely with Andrew (Creative Director, CemtrexLabs) who sat in on every meeting. We also worked with Lucky (EVP of Sales & Marketing, CemtrexLabs) and his brother Ash (Chief Design Officer & Director of Operations, CemtrexLabs). We had at least five people consistently working on the project, but when all is said and done, probably 20 people worked on the project. 

How did you come to work with CemtrexLabs?

We spoke to five different companies before going with CemtrexLabs. We were introduced to Lucky and Ash through word of mouth and sat down with them. It was just fantastic right off the bat, there was a synergy between our companies. We are both companies run by brothers and their price was extremely reasonable so it was a perfect fit for us. 

How much have you invested with them?

We have invested between $60,000–$70,000.

What is the status of this engagement?

Our engagement with CemtrexLabs ran from June–October 2019.

What evidence can you share that demonstrates the impact of the engagement? 

While the app has not officially been launched, we have previewed it to a few of our customers and they were all thrilled with it. They’ve never seen anything like it service-wise. Customers loved the look and simplicity of it. Which is exactly what we wanted, a simple and effective platform.

How did CemtrexLabs perform from a project management standpoint?

Cemtrex was willing to work with our schedule. We don’t have work orders given to us days or weeks ahead of time, everything is absolutely last minute. In terms of scheduling, we had a meeting once a week, but they were very flexible about rescheduling. We’re not very tech-savvy, but they worked to talk us through exactly what was going on in a language we could understand.

What did you find most impressive about them?

CemtrexLabs helped bring our idea to life as opposed to just building off a blueprint. They added a lot of value to the platform. Everyone at the company was a pleasure to deal with.

Are there any areas they could improve?

Everything went swimmingly. They gave us every tool to communicate with them and were always available to us. Everything came out perfect.

Do you have any advice for potential customers?

No matter how big or small your idea is, sit down with Lucky and Ash to talk through the idea. They will provide you with every conceivable outcome or finished product they could provide for you. They broke down a few different tiers of products they could deliver based on our price points. They’ll take care of you.

Introduce your business and what you do there.

I'm the CEO of GameIQ Inc., a consolidated rewards platform.

What challenge were you trying to address with CemtrexLabs?

We hired CemtrexLabs to develop our mobile app from scratch.

What was the scope of their involvement?

CemtrexLabs initially developed a proof of concept of our mobile app, using some basic wireframes and flow charts we provided. Following a discovery process, they created detailed technical and functional specifications for both iOS and Android and then developed the app using native technologies. 

What is the team composition? 

We mostly worked with Ashwin (Chief Design Officer and Director of Operations, CemtrexLabs) and Lucky (Executive VP of Sales and Marketing, CemtrexLabs) in the beginning. They eventually put together a team for us that includes a project manager and several designers and developers. 

How did you come to work with CemtrexLabs?

We interviewed 8–10 different companies during the selection process and ultimately felt that CemtrexLabs best fit our criteria. They were one of the most competitively priced companies we considered and we liked that they were small enough to provide more attentive customer service. 

How much have you invested with them?

We invested about $100,000, which includes additional versions of the app.

What is the status of this engagement?

They worked on the first version of the platform from April–November 2015, but we've since incorporated several revisions after testing the product on the market. They continue to work with us to update the app, incorporate integrations, and fix any bugs as needed. 

What evidence can you share that demonstrates the impact of the engagement?

The app CemtrexLabs built is being downloaded by thousands of people every week. Overall, it's been a very successful development process and deployment, and the app continues to improve over time.

How did CemtrexLabs perform from a project management standpoint?

Their responsiveness, accessibility, and project management flow is one of the main reasons we decided to work with them in the first place. They've done a great job of embedding themselves on our team, balancing both informal approaches to communication with the use of professional platforms like Trello to track tasks.

They're a lot more flexible in their approach compared to larger organizations, but there's just enough of a process in place to make sure the project is trackable and transparent. 

What did you find most impressive about them?

From my experience, it's been critical to provide outsourced companies with very detailed specifications to build to, but I can count on CemtrexLabs to do more than blindly execute. They take a collaborative approach and provide a lot of valuable feedback based on their extensive expertise. 

Are there any areas they could improve?

Not particularly. In the beginning, we spent some time figuring out which project management tools worked best for us, but once we worked it out, it's been relatively seamless since.

Do you have any advice for potential customers?

It's important to spend time going through a discovery phase to solidify the project specifications in the beginning. CemtrexLabs did a great job of helping us scope out the project in great detail, so they'd be able to deliver exactly what we wanted. 

Introduce your business and what you do there.

I’m the CEO of a global wealth management platform that focuses on the US. As a product provider, our goal is to simplify the investment process in otherwise complicated investment securities.

What challenge were you trying to address with CemtrexLabs?

We were looking for a development firm to build our FinTech platform from scratch within a relatively short timeframe. Since it takes time to launch a business within a very competitive market, we needed to quickly onboard a cost-effective team that had expertise in several different areas.

What was the scope of their involvement?

CemtrexLabs developed a low-scale marketing and distribution platform that allows users to navigate the investment process easily. 

One of our main tasks was ensuring that the user interaction was simple and clean. Since we have a lot of domain experience, we guided CemtrexLabs through what we wanted to achieve. They worked with us to create and deliver a functional product, using React, MySQL, and Node.js.

There’s a standard user portal setup with dual authentication, which we use to collect data. Users can then set up notifications within the platform to regulate information distribution. This includes sending marketing emails, controlling which users receive notifications, and communicating via text through a Twilio integration. So, if a user wanted to buy a certain number of stocks in a company, they could just send a text directly to the portal.

Currently, we keep their team on as support to fill in any tech gaps. We don’t always have the resources available to service every area of the platform, which is always pretty robust. They’re also helpful with strategic thinking.

What is the team composition?

Lucky (Executive VP of Sales & Marketing, CemtrexLabs) is my main point of contact, but there are also 2–3 developers. Since the project kicked off, their team has run the process, and they’re all fantastic. It just feels seamless.

How did you come to work with CemtrexLabs?

I found them through a trusted friend who has been working with them for a long time. The all-around service that they provided felt right for our project.

How much have you invested with them?

We’ve invested $50,000 so far.

What is the status of this engagement?

We started working together in 2017, and the work is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

We followed a strategic development process: after building a stripped-down initial MVP, we tested it with beta users for a few months to make sure that there weren’t any critical errors. From that point on, we’d release constant iterations. Now, we gather pain points every few months on what isn’t working or needs improvement and address them in a new sprint.

How did CemtrexLabs perform from a project management standpoint?

CemtrexLabs has a really good team that’s easy to interact with. Their main sales reps are based in New York, so there’s always a touchpoint here in the US. If anything needs to be addressed, we lean on them for help. They also help us think strategically about what we want to build and how to go about it.

A lot of their coding power is actually overseas, and the developers are efficient at working remotely. The coders are leaders in the building process, and we interact with them on a daily basis when going through a sprint.

Typically, we communicate through email whenever we encounter an issue or want to develop something. We use their proprietary project management tool to coordinate tasks and they’ve been great at keeping to schedule. We’ve occasionally missed a few deadlines, but that hasn’t had a negative impact on our project. If anything, it’s always worked out for us. It’s better to take longer to do something right than to rush it and get it wrong.

What did you find most impressive about them?

They’ve been a supportive partner, and we’ve had a really good experience. The team takes the time to understand what we’re trying to accomplish before lying out a few options to proceed. I also appreciate their grasp on cutting-edge technology. They have a real understanding of all sorts of tech.

Are there any areas they could improve?

There are lots of opportunities ahead of them to grow. At the moment, they’re exploring different areas of the market like AR, which is really cutting-edge.

Do you have any advice for potential customers?

Spend as much time as you can in advance to map out what you want to build. If you want to de-risk the project and keep your budget tight, it’s important to do the bulk of the prep work yourself. Figure out any nuances and details from the outset. The more you do beforehand to clearly explain your goals, the smoother your overall experience will be.

Introduce your business and what you do there.

I’m the CEO of my company. We’re creating a mobile app for barbershop management and appointment booking.

What challenge were you trying to address with CemtrexLabs?

We hired CemtrexLabs for mobile app development to support the creation of our new product.

What was the scope of their involvement?

CemtrexLabs developed our app for both iOS and Android. They based the designs on wireframes we created in-house as well as the preliminary docs we provided them. The products’ key features allow barbershop clients to book appointments. The other part of our system lets shop owners track and manage general store processes and incoming revenue. Ultimately, our app helps independent small business owners run their own companies. With the support of our digital tool, there’s no need for an in-house team to execute additional marketing efforts. 

What is the team composition? 

I worked with Lucky (President and Co-founder, CemtrexLabs), the owner of the company. CemtrexLabs also assigned us a project manager for day-to-day tasks.

How did you come to work with CemtrexLabs?

I got along really well with Lucky (President and Co-founder, CemtrexLabs). I admired his hustle, and it felt like we had similar DNA. They were the obvious choice when I decided to create my mobile app.

How much have you invested with them?

We’ve spent $100,000 on CemtrexLabs’ services so far. We’re in a maintenance phase right now as our company’s in-house dev team completes the full-scale app for our final launch.

What is the status of this engagement?

We worked with CemtrexLabs from August through November of 2017.

What evidence can you share that demonstrates the impact of the engagement?

CemtrexLabs designed a seamless UX for our app that makes it effortless for users to maximize our service.  It’s currently in stealth launch mode. The MVP has presently 200 downloads and 30 active users. All of our customers have given us great feedback so far about the UX. We’re excited about the full launch when we start marketing the app in earnest.

How did CemtrexLabs perform from a project management standpoint?

We used an online project management tool to communicate and organize tasks. In addition, we stayed in touch with frequent phone calls and emails. CemtrexLabs has fantastic project management skills.

What did you find most impressive about them?

CemtrexLabs’ greatest strength is passion coupled with technical proficiency. They have an innate ability to fully engage with a client's nascent idea and bring it to life.

Do you have any advice for potential customers?

Future clients should be aware of potential language barriers. These are to be expected, given the nature of remote work.

Introduce your business and what you do there.

We are an online wholesale marketplace for the cannabis industry. I am the founder and CEO.

What challenge were you trying to address with CemtrexLabs?

I wanted to build a platform to connect growers and product manufactures to end consumers.

What was the scope of their involvement?

We had a broad vision for a huge two-tiered marketplace with a marketing engine built on top. With their help, we narrowed it down to a wholesale marketplace that we could pitch to investors. They’ve since completed an MVP that is gaining traction and we’re raising capital to build the consumer-facing side of the platform.

It's a web-based platform with a referral program that allows each business that uses it to have their own unique URL to track who they share the platform with. We can track user activity and have a lot of capabilities already with the MVP.

What is the team composition?

Their president is our main point of contact. He serves on our advisory board and helps us track key performance indicators, test key features, select what we should work on next, and find ways to meet investors and raise money.

How did you come to work with CemtrexLabs?

I was introduced to them through our corporate attorney. We met several times and got good advice from their president. I considered other development shops but liked how no-nonsense they are. They were inexpensive and never tried to up-sell me on other features or services. They had a grounded approach and convinced us to start slow and grow. They were realistic, had a good attitude, and brought a helpful, third-party perspective.

How much have you invested with them?

We’ve spent about $130,000 with them so far.

What is the status of this engagement?

We started working together in September 2017 and launched the MVP in May. We’re currently working together on other features.

What evidence can you share that demonstrates the impact of the engagement?

We have over 20 businesses that already use the platform and haven’t experienced a single crash. Everyone has positive feedback for the interface, UX, and the quality of the code. I’ve given live demos of it and it always performs flawlessly.

How did CemtrexLabs perform from a project management standpoint?

They manage their time really well. I can track their tasks and their hours down to 15-minute intervals to see what everyone worked on in a given day. Their project manager oversees the team and responds to us within minutes, even in the middle of the night there. We have daily standup calls each morning with the team in India. If there ever an urgent issue, they get on the phone at any hour to resolve it.

What did you find most impressive about them?

They go above and beyond to help us. I’m an early-stage startup and am sharing every role within my company with my co-founder. They outline all our product features and break everything down into very specific details. They do all the UI/UX and save me hours of work each week. I don’t need to write spec sheets or wireframes or do any of the QA, they do all of that. They build incredible software and fill every blank. They do so much more than other dev shops.

Are there any areas they could improve?

Any issues we’ve had with the process stemmed from miscommunication on my side. I can’t fault them for what I did and can’t think of anything negative about their work.

Do you have any advice for potential customers?

Working with them is the best business decision you can make. Familiarize yourself with company workflow as soon as they introduce you to it. They share a lot of information that will save you time if you orient yourself to their platform.

Introduce your business and what you do there.

I’m the Founder of Crypco, a live-stream media network and consultancy focused on blockchain and the crypto space.

What challenge were you trying to address with CemtrexLabs?

We needed to create a media network web property. The project includes not just a website but also live-streaming media—which adds complexity and scale—as well as mobile and tablet versions because we believe our audience will be heavily weighted to the mobile environment. We also have to aggregate subscriber data, which is critical to for market research and data and reports for the consultancy side of the business.

What was the scope of their involvement?

We’ve started with the website, which is built on WordPress and launched recently. The platform is evolving and we have a roadmap for the next few months as we expand. We’re incorporating live-stream media. We’ll eventually build mobile and tablet versions for both iOS and Android. We plan to have native apps that incorporate CRM, notifications, and data aggregation that match the web-based media property. In the meantime, the website was built to be mobile friendly.

We’re building features that can be leveraged to deliver value back to the business. We’ve integrated HubSpot to aggregate subscriber data as well as custom messaging platforms that are specific to the blockchain community, like Telegram. We’ve included emojis and icons to capture sentiment in real time for the shows we live stream.

What is the team composition?

I work with a designer and a project manager running things out of India.

How did you come to work with CemtrexLabs?

I was referred to them by a friend. I built a relationship with them through other projects I consult on that we worked on together. I’d had good experiences and wanted to use them for my own company.

How much have you invested with them?

We’ve spent about $25,000.

What is the status of this engagement?

We kicked off in May 2018 and it’s ongoing.

What evidence can you share that demonstrates the impact of the engagement?

What's been built has been solid and stable. They developed it quickly to get us up and running fast.

How did CentrexLabs perform from a project management standpoint?

They use a customized dashboard to manage the project and centralize things. All communication goes through that dashboard. We have calls with web demos to review things visually in real time and talk through any items. They always send an agenda in advance and follow up with notes on next steps that are logged and tracking within their platform.

They do a really good job of staying on track of things. They build in an agile model so we can easily make changes and adjustments. It’s very easy to work with them even though they’re global in nature with a team out of India. They work and respond rapidly around the clock.

What did you find most impressive about them?

For me, it was speed to engagement as well as their agile working model. They're also very cost effective.

Are there any areas they could improve?

Once you get used to the working model, they’re very easy to work with. With them, everything unfolds in real time versus via a lot of preparation and planning. As a result, my key guidance would be to clarify all the details of the project as much as you possibly can up front to stay within scope. Generally, though, they make sure that it all works out favorably for both sides.

Do you have any advice for potential customers?

Make sure you know what you want in advance of starting the conversation. You don’t need to have a full spec or a waterfall design or anything like that. You need to be able to work in an agile model but, at the same time, make sure you've thought as deeply as you possibly can in preparation. Once the project is underway and sprints begin, changes can cause delays or other issues. That’s with any agile model, not specific to CemtrexLabs. You can’t expect a lot of discovery or planning in advance so you need to have things thought through upfront in order to stick to the scope and stay on schedule.

Introduce your business and what you do there.

I’m the CEO for Today’s Business, a full-service digital marketing agency.

What challenge were you trying to address with Cemtrex Labs?

They’ve given us the ability to scale our development. We’ve worked on over 100 projects with them, and they’re a very critical part of the business.

What was the scope of their involvement?

We started working on 5–6 different WordPress websites. They’ve worked on some of our bigger technology partners, backend systems, internal websites, etc.

One of the larger projects was building a custom ERP [enterprise resource planning] platform for our internal use. They customized a QuickBase ERP system for us, which I refer to as an extension repository. It’s a database of information that uses different formulas that function together. It keeps a lot of our data about our clients organized and in one place.

I’m probably one of their bigger clients on an annualization basis. They are my entire website development team, so they handle all of my projects. I co-manage the projects, and we have an entrepreneur mentality. We collaborate with them on different ideas about business all the time.

What is the team composition?

I work with Lucky [Cemtrex Labs] and Ash [Cemtrex Labs] directly, and my team works with their team. There are 3–5 people working on our project at any given time.

How did you come to work with Cemtrex Labs?

A colleague of mine introduced me to Lucky and Ash early on. They were a little further ahead of us in our startup team and developing some big projects. We had the opportunity to grow an unbelievable working relationship.  Their leadership attracted me.

How much have you invested with them?

We spend $60,000–$100,000 per year.

What is the status of this engagement?

We started working with them in November of last year.

What evidence can you share that demonstrates the impact of the engagement?

They’re one of the most professional groups I’ve ever done business with. They make us much more efficient, and probably save me $250,000 per year.

How did Cemtrex Labs perform from a project management standpoint?

They’ve created an extremely accurate process, including project management, billing, and invoicing. Their service and responsiveness are of the highest quality. We use Teamwork for project management and communication, and we also talk on the phone.

What did you find most impressive about them?

Their overall structure, way of functioning, and processes are really good. I learned a lot from them. The integration of their project management and how they work on the project management software are impressive.

Are there any areas they could improve?

No. Everything is great.

Do you have any advice for potential customers?

They’re extremely intelligent, so try to learn as much as possible from them. Trust the process.

Introduce your business and what you do there.

I’m the founder of Prime58 Fitness app. We acquire the fitness content of professional athletes and release training videos on the platform for people to train like their favorite superstar.

What challenge were you trying to address with Cemtrex Labs.

I had a rough app pieced together, and was looking for a developer to really bring it to life and improve the functionality and user experience.

What was the scope of their involvement?

I brought them the rough version of the app; the function wasn’t as smooth or easy going as I would have liked. It was very rugged and his team vetted the app, and cleaned up everything to create a solid end product. 

The app functions to connect users with their favorite athletes or role models, at a price point of $5 per month. They are able to follow the fitness routine of any athlete on a day to day basis. We’re putting together content that allows users to be able to relate to some of their favorite athletes, and do the same things.

It’s built to hold a large capacity of videos, and transitions easily between wireframes. It has a number of built features in terms of communication, photos, sharing, comments, and that sort of thing. Their team brought all that to light. They also did video integration on the user end and additionally, on the content of the athletes.

What is the team dynamic?

I primarily worked with Lucky [Cemtrex Labs], but also a number of members on his team.

How did you come to work with Cemtrex Labs?

I found out about them through a mutual friend. I had been previously working with another company that I was unhappy with, and she introduced me to Lucky. We hit it off in terms of the vision of the app and what his company would be able to do to bring my dream to reality.

How much have you invested with them?

We have invested approximately $30,000.

What is the status of this engagement?

We started working together in August 2016, and the iOS app launched about a month ago. They haven’t done any work on bringing the app to Android yet, but will be responsible for doing so in the future.

What evidence can you share that demonstrates the impact of the engagement?

The app is incredibly solid in terms of functionality. The users absolutely love it. I attribute all of that to Lucky and his team – they made it happen. We have upwards of 1,500 downloads and are continuing to push forward and grow.

How did Cemtrex Labs perform from a project management standpoint?

We used video hangouts as our main method of communication, as well as phone calls and email. We also used a tool called Teamwork for project management to keep the timeline and everything in one place. They’ve done a great job of being open and honest about the work they’re doing.

They’re very timely; everything I’ve asked to get done or speak about is returned that day or the next, which I really appreciate. They haven’t missed a single deadline or fallen short of any expectations. He’s really almost exceeded every expectation in terms of the how the app plays out in your hand. I’m super excited about what he’s done with it.

What did you find most impressive about them?

I found their communication most impressive. With our previous company, that was one of the biggest problems with them. Their ability to communicate and actually execute what they say they’re going to do is great. The most helpful thing I’ve experienced with them is being able to talk and feel out the process with Lucky and his whole team. They’re all working hard to get it done, and that line of communication is the biggest attribute to who they are.

Are there any areas they could improve?

It’s hard to find something that I would want them to improve on. They’ve been really good to me, and I don’t know if it’s because I came from a disastrous experience beforehand, but there’s nothing I can be upset about.

Do you have any advice for potential customers?

To take your time, have a couple of conversations with them, and make sure you’re comfortable with the work they’re going to do. Lucky and I spoked for about a month before I let his team work on the app, and they did the first 30–90 days pro bono. He went through and helped me understand the problems going on in the backend, and how he was going to build the app moving forward.