What evidence can you share that demonstrates the impact of the engagement?
For most of the products, we’re in the last stages of testing and validation. They’re built in a white label fashion, and clients have been highly pleased with them. The demo of the first app has already been downloaded around the world, including places like China and Africa, and it hasn’t even been marketed or promoted.
How did Cemtrex Labs perform from a project management standpoint?
We use JIRA, and Cemtrex Labs uses a tool we’re not familiar with. That took a little getting used to, but it helps them track things on a much more granular basis, which is nice because they can get precise estimates on how long or how much a certain project or feature will be. The team is responsive, and we have daily scrums with the project manager and the lead developers from each team (iOS, Android, and web). After the initial onboarding, they integrated well with our team.
We had some difficulty at the beginning of our partnership in developing an efficient working rhythm, but our teams figured it out within a month or so. They had to learn quite a bit of domain knowledge about sports and the complex relationships between entities, teams, clubs, etc.
What did you find most impressive about them?
Most everything has been good. The communication is great, they’re responsive, and Ash and Lucky are both highly involved and invested in our project. The app looks fantastic, and Cemtrex Labs has created a smooth-performing experience.
Are there any areas they could improve?
Their mobile team is great, however the web team initially lagged behind a bit. That may have been because of the technology we asked them to use. Cemtrex Labs proactively reorganized the web team and they caught up with the mobile team pretty quickly.
Do you have any advice for potential customers?
Documentation is key. Make sure you know what you're building, especially if you’re integrating Cemtrex Labs with your own team. Have a clear direction and communicate what you want. Be ready to give details because they'll ask for it.