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VERIFIED

Caxy Interactive is a web design and development firm in Chicago specializing in User Experience and Agile-driven software and technology development. We love helping clients break new ground, find new customers, and engage the ones they already have in unexpected ways.

What's important to us? Everything we build comes from User-Centered Design. We're passionate about running our projects using Agile principles. Why? Because it simultaneously gets clients the best products and makes Caxy a sane, efficient place to do your best work. Coders appreciate the value of the design process and designers appreciate the development process. 

Our mission is simple. We want to create digital experiences that tie brand experiences together. User experience, design, strategy and execution collide to form products that our customers and their customers love. We are committed to delivering value to our clients with every interaction and output.

Once upon a time, we started a web development company.
Caxy is a Chicago based web consulting and custom web development agency founded in 1999.

For over fifteen years we’ve navigated the changes in technology, continually innovating and delivering value to our clients. We’re open source specialists with expertise in user centered design, content management systems, e-commerce, mobile application development, database development and custom web applications. We believe that the future of human-computer interactions will be informed more by the concepts of user experience, machine learning and user feedback loops than the underlying technology itself. Caxy will always pursue the best and most current technologies that allow us to connect our client's customers to better digital experiences. 

We’re firm believers in an iterative approach to software development and manage our projects in accordance with Scrum and Agile practices.

 
$50,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
1999
Show all +
Chicago, IL
headquarters
  • 212 W Van Buren St. 10th Floor
    Chicago, IL 60607
    United States

Portfolio

Key clients: 

International Code Council,

The Field Museum,

Rush University Medical Center,

Chicago Architecture Center,

The Stock Market Game,

Community First,

Uptake Technologies,

Best Money Moves,

Broadcat,

Green PSF

Cornell University's Innovative Research Grant Administration Process

Cornell University receives upwards of $1 billion, annually, to distribute as research grants. Caxy built the University a centralized resource to help researchers navigate the complex grant application process.

 

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Best Money Moves' Award-Winning Financial Wellness App

Caxy worked with the Best Money Moves team to create a real-time employer dashboard where employees can see the progress they are making to reduce financial stress in their lives. Caxy integrated live money coaching resources into the app to supplement what corporate human resources already offer their employees.

 

href="https://www.caxy.com/case-study/best-money-moves?utm_source=clutch&utm_campaign=profile" target="_blank">Learn More

DiscoverDesign - An Online Design Curriculum to Empower Learners

The Chicago Architecture Center introduced DiscoverDesign.org to make design relevant and embraceable for today’s tech-savvy students through real-world design challenges completed online. The website and application includes a digital badging system for challenges completed and a platform for receiving feedback on work from professional mentors.

 

href="https://www.caxy.com/case-study/discover-design?utm_source=clutch&utm_campaign=profile" target="_blank">Learn More

Creating Informed Traders Through the Quiet Foundation Portfolio Analysis

Caxy's partnership with the quiet foundation team was created to find a new way to engage customers not already using the trading tools on the tastytrade platform. The idea was to build a tool that would allow prospective customers to evaluate their portfolios from any online brokerage and get a set of ideas to consider to help them perform better.

 

href="https://www.caxy.com/case-study/quiet-foundation?utm_source=clutch&utm_campaign=profile" target="_blank">Learn More

Reviews

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Drupal Development for Chicago Law Firm

"I don’t think we could’ve launched the site without Caxy."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2015 - Ongoing
Project summary: 

Caxy Interactive was hired to analyze and improve the Drupal platform that the client received from a previous vendor.

The Reviewer
 
200-500 employees
 
Chicago, Illinois
Director, Law Firm
 
Verified
The Review
Feedback summary: 

The site was able to be published much sooner thanks, in part, to Caxy's development knowledge. They are very responsive and creative, at times. The client recommends them to anyone looking for experienced Drupal experts.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the director of practice innovations for a law firm headquartered in Chicago. We are based in the US. I oversee knowledge management initiatives and practice management initiatives.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Caxy Interactive?

We had worked with a different Drupal vendor and we were not able to cross the finish line for launch. This involved an internal website, an intranet portal. We had worked with the other vendor for many months but we had a number of things outstanding. At the time, we were working with a stack that didn’t quite make sense for Drupal. The optimization of our site performance-wise was an issue. There were also some UI things we still needed to finalize, plus our Drupal core needed to be revived. 

SOLUTION

What was the scope of their involvement?

It’s all Drupal-focused; that’s the underlying technology. They reviewed some of our custom code that was embedded into Drupal. After they’ve analyzed that, they provided us with some suggestions. The Drupal core is really what Caxy helped us with. They figured out what modules needed to be turned on, what needed to be turned off, and how we could improve performance. All that helped us get ready for production and to go live. There was definitely a project manager involved. There were a couple of devs who were Drupal experts and assistance from the UI team. There were people who handled some of our front-end design aspects. It wasn’t about aesthetics per se; it was about mapping the business requirements to our portal’s features.

How did you come to work with Caxy Interactive?

To get the project done, I needed a firm that understood Drupal and could be relied on as experts. I simply looked online. I contacted a number of firms and met with them. We chose them based on the conversations and some work they did initially to help map things out. That set the stage for our next steps. Caxy’s office is also 3 blocks away from ours, so that helped.

How much have you invested with Caxy Interactive?

In total, we paid $30,000 to $50,000 across all projects.

What is the status of this engagement?

We started working with Caxy in November 2015. The engagement is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

I don’t think we could’ve launched the site without Caxy. When we transitioned to Caxy, we were able to launch fairly soon after we engaged. Their involvement was critical. When we use them, we are able to get things done more quickly than we would without them. We do have folks in-house that are trying to be more knowledgeable about Drupal, but getting Caxy to do it takes a third or fourth of the time it would take us to do it. The turnaround and pace are definitely faster.

How did Caxy Interactive perform from a project management standpoint?

They’ve had project managers assigned to our projects before, especially when we were working on the core. That was very helpful. However, there does seem to be less of that in the subsequent projects. That being said, it’s not like there is a gap in responsiveness. They still followed our timelines. We use a Slack channel with them and we’ve communicated through that.

What did you find most impressive about Caxy Interactive?

Our use case is very specific to Drupal, and I would say that Caxy has expansive experience in this area. They know which things work and which don’t. They’re also willing to reflect on the limitations of Drupal and think creatively about our requirements. They were able to do things beyond core Drupal deployment or configurations.

Are there any areas Caxy Interactive could improve?

I think that the Drupal world’s a bit challenging to begin with. Sometimes, I get the impression that they’ve done similar work before but they don’t repeat that solution. We’re not benefiting from that in terms of time and the money saved. Maybe this is just a Drupal challenge generally, but I want them to sometimes do better at taking their knowledge from prior projects and repeating some of it.

5.0
Overall Score They’re very responsive. They can be creative.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’ve always been responsive. They make themselves available.
  • 4.0 Cost
    Value / within estimates
    They could work in a way that’s more favorable for pricing if they use knowledge from previous projects more effectively.
  • 5.0 Quality
    Service & deliverables
    Very knowledgeable/capable with Drupal and show creativity when it comes to solutions.
  • 5.0 NPS
    Willing to refer
    I would definitely tell people who are doing Drupal work to contact Caxy and meet with them.

Web Dev for Medical IT Company

"We feel like we’ve got a site that’s worth more than we paid for."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
June 2015 - June 2016
Project summary: 

The client needed to modernize their website and make it user friendly. Caxy Interactive was involved with the design, strategy and development of the site on Drupal.

The Reviewer
 
51-200 employees
 
Chicago, Illinois
Jack Berkery
VP, Intelligent Medical Objects
 
Verified
The Review
Feedback summary: 

Traffic to the site has consistently increased. Project management was a highlight of the engagement. The client is pleased with the final product and plans to engage Caxy again in the future.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

IMO, Intelligent Medical Objects is a clinical interface terminology company. What we do is develop a diagnosis, problem, and procedure content that makes the electronic health records a lot easier to use for physicians. We’ve been doing that work for about 22 years and have upwards of 70% of the providers in the US that use our product every day within their particular workflows. Then we also have non-US customers in Canada, UK, Middle East, South Africa, Singapore, and Australia.

My role is Vice President of Marketing Strategy and International Sales. I also manage our account management and channel partnerships teams, so I have overall responsibility for our customer-facing functions. One of my primary roles is the Head of Marketing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Caxy Interactive?

We had received feedback from customers, from partners, from friends and family, from employees that number one: our website is the face of the company, so that gave us a sense of the importance of our website, number two: that our website was bad. It wasn’t engaging regarding the design or the content. It wasn’t something to be proud of. It was copy-heavy in places that it shouldn’t have been. We identified an opportunity to do a complete redesign of our website to address all of the concerns that our constituents had raised. One of the first parts in engaging a third party was to have them do an analysis of our site compared to other companies within our industry as well as competitors and make that comparison to look at it more objectively.

SOLUTION

What was the scope of their involvement?

The first order of business was actually having Mike make that comparison. I said, “Hey, Mike, we’re interested in doing a website redesign. To do that, I’d like to tap your expertise.” I wanted an assessment of our current site compared to other sites within the industry, including our competitors. That was the very first part of the engagement before we even signed an agreement with them, to show us in an objective way how we compared to others.

Mike came in and did a presentation for me on our website’s comparison to other companies in the space and industry. I thought that it was impressive. Then he also further went on to present his recommendations regarding what the priorities should be for a website redesign for IMO. I had him come in and do his presentation; he did it for me one on one first and then presented it to the team. The scope included an assessment and an analysis of our current site relative to others in the industry as well as some recommendations regarding changes and best practices. That was phase zero.

Then, we agreed with the assessment and based on our assessment of Caxy’s capabilities and the early meetings that we had with them, decided that they were the right firm to partner with for a soup to nuts website redesign. We signed an agreement with them to take us from the current site through a complete pre-design phase, design phase, and build phase of new content. We worked with their development team to take on a customized CMS. They used Drupal and their developers did 90% of the coding up to the point of testing and then handed it off to our development team right before go-live. It was design, build, and test, and then finally the development work that went with that.

How did you come to work with Caxy Interactive?

I engaged Mike, who is the founder and President of Caxy, directly through a mutual industry colleague. Caxy didn’t pull any punches regarding their assessment. They provided a very honest assessment of our current site. The other piece I really liked was that Mike came up and met with us in person and introduced us to his team that would be working on the project in person also.

He appreciated that we’re a 22-year old company and folks that have been here for 20-plus years are still with the company. The change that we were proposing from a redesign standpoint wasn’t going to be easy. So, he offered multiple times to come out and meet with many of those senior executives that have been with the company for 20 years, including the chairman and CEO, to help socialize some of the ideas that he had, and we had together. That personal touch and appreciation of the culture situation that we were in really made Mike and his team a great fit for this project.

How much have you invested with Caxy Interactive?

Between $200,000 and $225,000.

What is the status of this engagement?

The project was done from June 2015 to June 2016. We don’t have a maintenance agreement with them in place, but we would use Caxy again for an optimization project when we get to that point to incorporate some of the parallax features that we decided that we weren’t ready for as an organization. We’re not using them for maintenance, but we certainly are planning to go back to them for optimization work.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Those same constituents from customers to channel partners to employees to friends and family that were critical of our previous site have had nothing but praise for the new website. It’s a site to be proud of for the team that worked on it; it’s a site to be proud of as an IMO employee. Anecdotally, nothing but positive feedback.

When we look at some of the metrics that we’ve been tracking, we had a significant increase in unique page views and unique visitors post go-live. That increase tailed off a little bit, but year over year, it continues to outperform. For example, August-September 2016 compared to August-September 2015 regarding unique visitors, is up. Year over year, the trends are looking really good. What we’ve also looked at is the number of pages per visit, and that number has increased for certain pages. It’s also gone down for other pages. When we look at those individual pages, the pages where we wanted the increase to happen has come true. The pages where we wanted a decrease potentially because people were spending too much time looking for the information they need or having to go to too many pages have decreased. We view both of those metrics as trending positively.

How did Caxy Interactive perform from a project management standpoint?

They were excellent. I would say that the challenge was more getting the IMO team aligned. We could’ve gone live with the website had we had our ducks in a row in the December-January timeframe. Caxy would've been ready. They certainly were very good with the project management. They used a tool called JIRA which we also used, so we had this integrated system that we were using to manage what we projected. That was incredibly helpful.

Hannah, who was our project manager, really pushed us hard to keep moving forward and held us accountable in a good way for the pieces that we were supposed to deliver on the resource side and the tasks and phases. They did an excellent job, and Hannah did in managing the project and dealing with sometimes a culture that took a little bit longer to make decisions than we would’ve hoped for as a company.

What did you find most impressive about Caxy Interactive?

Their ability to integrate with our team through the use of tools like JIRA, Skype, jumping on Google Chats with video when we weren’t able to meet each other in person is great. I’ve worked with other teams on projects that were just not as integrated as Caxy was into our operations. We all felt like we were on the same team versus them being a vendor or agency or consultant and us being their client. We were really an integrated team throughout the project, and that allowed us to more smoothly make that transition from the legacy site copy and some legacy thinking that we had to what we have today.

Are there any areas Caxy Interactive could improve?

I don’t think so. Dealing with our culture was one of the hardest parts, and they just did an outstanding job. We didn’t ask for this, but after we were finished with the project and went live, we did do our post go-live or post mortem review. It would’ve been good, even a couple months after that, to go back and look at the very first assessment that Mike had done and look at our site now compared to our competitors. Part of that falls on us, but I would’ve loved to have reached out to them and say, "Hey, can you now go through and do this assessment and see where we stand relative to our competitors and other companies in the industry?" That wasn’t in scope. It’s not something they did poorly at all, but it would’ve been nice to have.

Mike, at the senior level, did a great job of making sure that he closed the loop with me, he sat down with me one to one, two or three months after the site was launched. He tried to get together with me two or three weeks after the site went live just to make sure that we were happy with the work, and that was a positive thing as well, so nothing negative to say about the experience.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    We felt like we got the value for money. We feel like we’ve got a site that’s worth more than we paid for.
  • 5.0 Quality
    Service & deliverables
    I am absolutely thrilled with the product they delivered.
  • 5.0 NPS
    Willing to refer
    If anyone comes to me and asks me who did your design or who would you recommend for design, I’d say hey, talk to Caxy and the team.

Drupal Development for Chicago Nonprofit

"The constant theme of the project was, 'Caxy just gets it.'"

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2016 - Ongoing
Project summary: 

Caxy Interactive developed the client's website on Drupal 8. They were involved in the discovery and design phases and made the site mobile-responsive.

The Reviewer
 
51-200 employees
 
Chicago, Illinois
Edgar Quintanilla
Manager, Chicago Architecture Foundation
 
Verified
The Review
Feedback summary: 

Feedback from users has been very positive, and the customized features have been well-received. The client is impressed with Caxy's expertise and thoughtfulness throughout the project. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Chicago Architecture Foundation is a non-profit dedicated to inspiring people to discover why design matters. We do that in a variety of ways. Mainly we do that through our on-site programming that happens in Chicago and at Chicago Architecture Foundation. We do lots of tours. We do the riverboat tours on Chicago’s First Lady. It’s kind of the thing we’re most known for. We also do a lot of really exciting programming. We’re going to be opening Open House Chicago next week, or in a couple of weeks which is when we open up all the really iconic buildings in Chicago to the public and people can experience the buildings they see every day.

We’re going to be launching an architectural scavenger hunt, which is a big public program that we do. We also do a lot of educational programs for all ages, especially for youth from early elementary to high school to get students prepared and ready to pursue design education in the design field.

My role is Method in the Education Department. I’m part of a team of three now which is just dedicated to digital engagement. My role specifically is managing our online digital learning platform which is called discoverdesign.org.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Caxy Interactive?

As a non-profit, our goal is our mission. If our mission is to inspire people to discover why design matters, we wanted to make sure that we were able to do that, specifically to our online audiences of teens interested in design, also using technology in the classroom and outside of the classroom. Our work was funded largely in part by the Institute of Museum and Library Services as well as the Chicago Community Trust through the Hive Network here in Chicago. The big goal is connecting learning that happens in and out of school. We wanted to be able to meet the work that we set out to do, and that our funders awarded us to do, to be able to start creating value and currency in learning institutions that are in and outside of school.

That was the main goal, and we were able to do that. Part of the way that we’re doing that is through badges on our site. We’ve got badged experiences on the site the students can apply for as they use the site. The intent is that they would unlock opportunities with local public schools as well as other opportunities that are happening. That’s kind of the platform that we built to set ourselves up to start truly creating value in these in and out of school experiences. That’s the main driving business goal. We built the platform that I think is headed in that direction in the online space.

SOLUTION

What was the scope of their involvement?

Caxy was a full-service firm. They did everything from discovery, identifying needs, identifying goals to partnering conceptually with us on the infrastructure on the site all the way to information architecture, front-end design, back-end development, all the way to ensuring that our site is mobile friendly. They really pulled out all the stops. They did everything that we set out in our RFP [request for proposal] to do the things we weren’t able to accomplish. We’re still able to account for and follow up on how we’re going to keep working on things like that.

If there’s a textbook case study of how a web develop and design should go, I’d say that Caxy definitely hit it out of the ballpark with that.

We built the site off of Drupal 8, the latest installment of Drupal. The previous site was a Drupal 6 environment. We were open to getting off of Drupal altogether just because our experience with it wasn’t very positive. It wasn’t very good. We ended up putting up the RFP leaving it open to see what else was out there. Maybe we were we going to go with WordPress or we were going to go with any of the other open source constant management systems. Caxy came out and made the case to stay on Drupal and reassured us that the newest version of Drupal is light years ahead of what we were on.

It helps that Benjamin Doherty, their lead developer, is an active Drupal Corp. contributor. It was helpful to have an understanding of who was working on it and work in a way where Ben could explain to us exactly why this was the recommendation.

How did you come to work with Caxy Interactive?

We put out an RFP, and Caxy won the bid to work with us on that platform. They were the ones that carried the development and design of the new version of Discover Design to full fruition. We’re really happy with the results. We’re pumped that we were able to get in there and start using the platform how we intended to use it.

How much have you invested with Caxy Interactive?

We have invested between $50,000 and $200,000.

What is the status of this engagement?

We started in March 2016, and it is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

I’m not sure. We’re kind of in the early stages of developing those reports.

As far as user testimonials, a lot of it has been pretty anecdotal when we’re sitting in front of teachers and showing them the new teacher-specific features which we didn’t have in the previous version. The system was built specifically for teachers. In the new version, we’ve built in some pretty robust things that teachers can do and use to manage their classrooms. The feedback that we’ve gotten from them has been really positive. There are some emails saying, “This is exciting.”

How did Caxy Interactive perform from a project management standpoint?

Rosamund Lannin was the main project manager. We were the main liaisons between our organizations. If there were questions, she’d know the answer. The constant theme of the project was, “Caxy just gets it.” We don’t have to do a whole lot of explaining. We can just tell them what we want, a couple of questions might get asked, and then they’d come back to us with exactly what our intent was as far as what we were trying to communicate.

As far as technologies, we used Jira. It was my first run at Jira. It’s actually been really helpful. It’s how we’re currently managing a lot of our post-launch deliverables and checklists. Jira has been helpful in that. We used Google Drive. In previous projects, we’ve been used to using things like Basecamp. We’ve used some pretty proprietary stuff for other web development projects that we’ve been a part of. I think that mix of Jira and Google Drive hit the sweet spot for us. We knew where all the files were, and we knew that all issues were being tracked and assigned to somebody on the team. I’d say from a project management perspective it was awesome.

What did you find most impressive about Caxy Interactive?

I think the phrase, “We’re going to give you something that works” gets thrown around a lot. I do believe that with Caxy, they stand by that. A lot of times you work on a project and the bare minimum of those deliverables are hit but the summation of that bare minimum is something that doesn’t work all that well. With Caxy, it’s very much like, “We’re going to make sure that we’re going to give you what you asked for, and we’re going to make sure that it’s all encapsulated in a working, thought for a working, and coherent website.”

That was comforting and good to know that no matter what, at the end of the project, our agreement showed that the site works. It was amazing to see them come together and work around issues that would have otherwise prevented projects entirely.

We’ve worked with other web development companies where you only get what you asked for. With Caxy, they’re definitely more partners in thought than the “you get what you asked for” mentality. That was really helpful.

Are there any areas Caxy Interactive could improve?

This whole experience was pretty much the gold standard. For us, this is the model of what we want to work with, work on, and how we want to work going forward. As far as anything that could have been done differently, I would say if there was it was more on our side than on Caxy’s side.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

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Verification Level
Gold
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Illinois
ID
00363103
Date of Formation
Jan 5, 2000
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last Updated
Jun 19, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
13
OVERALL REVIEW RATING
4.8
Source
Clutch
LAST UPDATED
April 1, 2019