What evidence can you share that demonstrates the impact of the engagement?
A lot of the improvements are on a sort of binary—before, we couldn’t enroll patients and now we can because of the billing system, we can now have doctors search for other doctors, and lots of other things. They’ve basically completely enabled and empowered the whole network to be built and expanded.
Castle Digital Partners was always on time and on budget and demonstrated their extensive knowledge of best practices in UX throughout the process. They helped us get the product to market faster and better than we would have in any other context.
How did Castle Digital Partners perform from a project management standpoint?
They handled the project management flawlessly. They were clear up front, structured, and ridiculously responsive to any changes or questions we had through Slack and Trello. They always gave thought out explanations of how all of the features we were designing broke down across every dimension of the development process.
Despite being in a different time zone they were always willing to jump on the phone with us and talk through anything, and we really experienced no difficulties on that front whatsoever.
What did you find most impressive about them?
The number one thing about the project was that it was a partnership with people who were not just mercenary coders, but actually genuine solution architects. The fact that they were able to add value to an existing team of great designers in a tech organization is particularly exceptional.
Are there any areas they could improve?
I don’t think there’s anything that we could have improved.
Do you have any advice for potential customers?
Make sure you come to them with an idea of what you want to have done and know that the plan you came with is one that they will help you to make better.