OPPORTUNITY IS CALLING...

Call Experts is a total Contact Center solution for all voice and electronic communications. Whether your organization needs complete call management, overflow call management, answering services, a help desk, order taking, or has any other telephone or messaging needs, we are here to make it all possible. Call Experts offers complete customization for all of your individual preferences. Check out our listing of most common services or industries for additional details.

Basic info

No free trial

30 mins $29/mo

30 mins for $29/mo

50 mins for $45/mo

100 mins for $84/mo

 
Undisclosed
 
Undisclosed
 
50 - 249
 Founded
1982
Show all +
Charleston, SC
headquarters
  • 1591 Savannah Hwy
    Charleston, SC 29407
    United States

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Call Experts

Reviews

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Call Experts Has Been Beneficial

"We've been very happy with the change. It has been very beneficial."

Quality: 
n/a
Schedule: 
n/a
Cost: 
n/a
Willing to refer: 
5.0
The Project
 
Less than $10,000
The Reviewer
 
11 - 50 Employees
 
Veradale, WA
Senior Manager, Administration
 
Verified
The Review

Recommendations:

Have faith in this growing business.

Experience:

There have been several reasons we switched over our answering services. We needed a low monthly invoice, and Call Experts provides that. We use the 24/7 customer support, conference calling, systems, and call logging. We've been very happy with the change. It has been very beneficial.

Pros:

Call logging and recording.

Cons:

The systems have gone down a few times, and it can be a little frustrating.

Quick and Quality Service

"We’ve had no problems so far and the answering service company has helped us increase our marketing sales."

Quality: 
n/a
Schedule: 
n/a
Cost: 
n/a
Willing to refer: 
4.0
The Project
 
Less than $10,000
The Reviewer
 
1,001 - 5,000 Employees
 
Sugar Land, TX
President, IT
 
Verified
The Review

Recommendations:

Take a test on industry knowledge

Experience:

Call Experts provided the best quote out of all our other options. We use their automated voice feature. Their performance has been good so far.

Pros:

They provide quick and quality service.

Cons:

They need more industry knowledge and better use of right terminology.

Call Experts Provides Better Service and Technology.

"They have performed very well and feedback from clients has been very positive."

Quality: 
n/a
Schedule: 
n/a
Cost: 
n/a
Willing to refer: 
3.0
The Project
 
Less than $10,000
The Reviewer
 
501 - 1,000 Employees
 
Hoboken, NJ
Director, Finance
 
Verified
The Review

Recommendations:

It is worth the investment.

Experience:

Call Experts provides better service and technology. Our company uses their phone answering service. They have performed very well and feedback from clients has been very positive.

Pros:

It makes everyone else's job easier.

Cons:

Better technological reliability.

Call Experts Fits Well With Healthcare Company

"It works great and fits very well with my company."

Quality: 
n/a
Schedule: 
n/a
Cost: 
n/a
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
The Reviewer
 
501 - 1,000 Employees
 
Columbus, OH
President, IT
 
Verified
The Review

Recommendations:

I would say go for it, it's a great service and makes your life a lot easier.

Experience:

We chose them because of their reviews and other companies like ours use Call Experts. Call center option. It works great and fits very well with my company.

Pros:

Really easy to use

Cons:

Nothing at all.

Great Price and Improved Customer Service

"It has been good for our company and has improved our customer service."

Quality: 
n/a
Schedule: 
n/a
Cost: 
n/a
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
The Reviewer
 
501 - 1,000 Employees
 
Deerfield Beach, FL
Manager, Administration
 
Verified
The Review

Recommendations:

This is a good brand to use.

Experience:

Call Experts was the best offer at that time. Voice mail is the feature we use the most. It has been good for our company and has improved our customer service.

Pros:

Great price!

Cons:

Better customer service for the users.

Very Helpful and All Around Good Quality

"I like the fact that they give us our messages in convenient ways via email and it helps us get ahead and make our dead lines."

Quality: 
n/a
Schedule: 
n/a
Cost: 
n/a
Willing to refer: 
5.0
The Project
 
Less than $10,000
The Reviewer
 
5,001 - 10,000 Employees
 
Old Bridge, NJ
Vice President, IT
 
Verified
The Review

Recommendations:

I would say do it. They are so great and helpful and you would have such a great experience. They are very helpful and all around good quality.

Experience:

It solved the problem of not always being able to answer the phone or catching up with every call and trying to get work done. Call Experts helped because they help us keep people on hold or just take calls. It helps us save time and get ahead. The call waiting, the holding and the ability to take our messages. They save us time by taking messages. We are so busy that we can't always be on the phone. We need to meet deliverables. They save us from feeling rude to our clients.. They have been amazing! They have been such a great help for us. Our organization has been able to get so much more done and be able to out pace what our clients wants.

Pros:

I like the fact that they give us our messages in convenient ways via email and it helps us get ahead and make our dead lines. They are great with customer service too. If we feel like we are missing something they help us out.

Cons:

I haven't had any issues yet. I hope to never have them either.