We work with people we’d brunch with.

Brunch is a creative agency that facilitates conversation. We work with ambitious companies who want more: devoted customers, dynamic brands, decisive results. We believe transparency makes all the difference, and everything from the highest-level strategy to most minute design derives value from it. In this era of cookie-cutter templates and metric-mandated monotony, we help you achieve the hardest thing: being memorable.

 
$10,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
2009
Show all +
Washington, DC
headquarters
  • 1726 20th Street, NW
    Washington, DC 20009
    United States

Reviews

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Web Development and Marketing for a University

“We’ve had some incredibly tight deadlines, and Brunch Digital always meets them.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Aug. 2013 - Ongoing
Project summary: 

Brunch Digital developed a website, working on both landing pages and separate microsites. They currently run marketing, which includes email and direct mail.

The Reviewer
 
5,001-10,000 Employees
 
Washington, D.C.
Director of Development, The George Washington University
 
Verified
The Review
Feedback summary: 

Brunch Digital does amazing work and exceeds expectations. End users and stakeholders love the content they’ve produced, and their marketing has resulted in extremely successful campaigns. They adjust to changing scopes and do what it takes to meet project goals.

BACKGROUND

Introduce your business and what you do there.

I’m the director of development for the George Washington University.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brunch Digital?

We initially needed help improving our website and marketing to our constituents. Since then, we’ve worked on numerous other projects with Brunch Digital.

SOLUTION

What was the scope of their involvement?

Brunch Digital worked on our website, doing everything from frontend to backend dev. They created specific landing pages and microsites for different projects, such as retreats for our trustees or donor sites. Along with the dev, Brunch Digital also helped improve and optimize our content, site flow, and ideas. For marketing, they mainly work on email and direct mail.

What is the team composition?

We mainly interact with one person, but there’s an entire team that supports us.

How did you come to work with Brunch Digital?

One of their past clients referred them. They had great customer service and were willing to work with our tight deadlines, so we hired them.

How much have you invested with them?

We’ve spent about $200,000 for all of the projects we’ve worked on together.

What is the status of this engagement?

We’ve been working together since August 2013.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our donor base and trustees are incredibly thrilled with all the content Brunch Digital has produced. The culminating event for our campaign launch was so successful that we ended it a year early.

How did Brunch Digital perform from a project management standpoint?

We’ve had some incredibly tight deadlines, and Brunch Digital always meets them. They consistently exceed our expectations and work closely with our team to solve any problems.

What did you find most impressive about them?

They worked on-site during our large launch and did troubleshooting for anything that went wrong. They’ve spent countless hours in our office collaborating to make the best product possible and didn’t charge us for it. They’re better than any other company I’ve worked with.

Are there any areas they could improve?

No, I had so many good experiences.

Do you have any advice for future clients of theirs?

Be direct and let them know what you want. If you want to change directions, tell them, and they’ll work with you. Don’t be afraid to push them because they’ll come up with great ideas.

5.0
Overall Score I’ve been in this industry for a while, and they have great customer service. They’re outstanding.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They understand the scheduling pressure we face and take on some of that burden.
  • 5.0 Cost
    Value / within estimates
    We get what we pay for.
  • 5.0 Quality
    Service & deliverables
    They went above and beyond with every project.
  • 5.0 NPS
    Willing to refer
    They listen and treat you well.

Event Marketing Collateral for University

"Josh balanced creativity and the need to maintain our brand identity."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Feb. 2010 - Aug. 2014
Project summary: 

Brunch Digital created event-specific marketing collateral for different-sized university events. Their work included creating invitations, programs, websites, and more, using illustration and graphic design.

The Reviewer
 
5,001-10,000 Employees
 
Washington, DC
Jenn Hilleary
Sr. Associate Director, Events, George Washington University
 
Verified
The Review
Feedback summary: 

Click and open rates increased because of the work Brunch Digital completed. They communicated efficiently and supplied professional feedback. Customers can expect a team of creative and talented experts that strive to build an open relationship with their clients.

BACKGROUND

Please describe your company and your position there.

I’m an event planner for The George Washington University. I mainly work on donor-centric events.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brunch Digital?

We hired Brunch Digital to produce event-specific materials for a variety of events.

What were your goals for this project?

The project's focus wasn't on a specific event, but rather all events between 2010-2014. Each goal depended on the type of event. Sometimes we had to acknowledge substantial gifts to the university, while others were small and intimate events.

SOLUTION

How did you select this vendor?

We selected them because of their professionality and creative freedom.

Describe the scope of their work in detail.

After Josh (Entrepreneur/Founder, Brunch Digital) was selected to work with us, we had group meetings to plan out the calendar and scope of work. He brainstormed with our team and made edits when needed. As each event differed, our point of contact was responsible for relaying crucial information to him.

He provided graphic design and illustration for websites, invitations, programs, and signage. The whole process was professional yet organic.

What was the team composition?

We worked solely with Josh.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our click rates and open rates skyrocketed as a result of their work.

How effective was the workflow between your team and theirs?

Josh balanced creativity and the need to maintain our brand identity. He encouraged an open relationship between him and the university. He communicated, listened, and always worked with the concepts we had in mind. He gave great feedback and was still right in the end.

Josh was physically in the office once to twice a week during our busy season, and twice a month during the slow period.

He was talented at sorting through unnecessary information and finding the critical details in the project. He stopped at events to check out how everything was working. He was quick to make notes for the next project.

What did you find most impressive about this company?

Brunch Digital was an easy agency to work with.

Are there any areas for improvement?

No, Brunch Digital was fantastic.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Multiple Logo, Print & Graphic Designs for University Program

“The Brunch Digital team is consistently professional and available.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2013 - Ongoing
Project summary: 

Initially, Brunch Digital created a logo for a university academic program. They’ve since incorporated its font and color scheme across annual event programs, a website, and a course management tool.

The Reviewer
 
10,000 + Employees
 
Washington, District of Columbia
Stephen Forssell
Founding Director, LGBT Health Policy & Practice Program
 
Verified
The Review
Feedback summary: 

The design has been very well received, increasing the visibility and public recognition of the program. As the partnership continues, Brunch Digital remains organized and highly communicative. They’re a pragmatic group, expertly anticipating challenges and avoiding obstacles.

BACKGROUND

Introduce your business and what you do there.

I’m the founding director of the LGBT Health Policy & Practice Program at George Washington University. We first started enrolling students in 2013.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brunch Digital?

After creating our logo, Brunch Digital continues to help us design programs for our annual public awareness events.

SOLUTION

What was the scope of their involvement?

Our first project was creating a logo specific to our program. In an initial meeting, they asked us a series of questions to form a general idea of the image we wanted to present to students. Brunch Digital offered a few ideas and listened to our feedback. With that conversation in mind, they submitted about five or six different logo designs and orientations, and we made the final decision.

Subsequently, the team designed the printed program for our annual event forum. They’ve helped with that initiative every year since. We also did some web design with Brunch Digital. A lot of our curricular content in online, so their team helped us set up that information in a style that matched our logo’s fonts and color scheme. They also incorporated the same aesthetic elements across Blackboard, our online course management tool. We continue to reach out to the Brunch Digital team anytime we need to update our event programs or web design.

What is the team composition?

I mainly work with the founder of Brunch Digital, but I’ve also interacted with other members of his team. They’ve all been terrific.

How did you come to work with Brunch Digital?

The founder had worked with other departments within George Washington University. The company was familiar with our standards, protocols, and overarching style. Colleagues highly recommended the Brunch Digital team, so I chose to partner with them.

How much have you invested with them?

Some of the initial work was pro bono with sponsorship agreements. Since then, we’ve between $15,000–$20,000 on their services.

What is the status of this engagement?

We started working together in 2013, and it’s an ongoing relationship.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The designs have been very well received; we still use the original logo that Brunch Digital created. Our program is successful, which is due in part to our image and public recognition. We’ve established a good level of visibility within our target market, so we don’t feel the need to go in a different direction. We like working with Brunch Digital, and we plan to continue the relationship.

How did Brunch Digital perform from a project management standpoint?

We generally collaborate once a year. We notify them about three months before we need the work completed. I don’t have much experience with projects like this, so their team’s strong project management skills have been extremely beneficial. I explain our needs and Brunch Digital puts together a solution, updating us on their work throughout the process. They anticipate possible challenges and deal with them accordingly. Their workflow is excellent.

At the beginning of each project, we touch base with the founder at least once every two weeks, either by phone or email. As the deadline approaches, we’ll transition to multiple conversations a week. At design-heavy points of the project, we’ll regularly speak with other team members. They’ll directly send us drafts of their work, and we’ll respond with our feedback.

What did you find most impressive about them?

The Brunch Digital team is consistently professional and available. They’ve never left me in the dark at any point in the relationship. If I come to them with a question, they have an answer. If I have a specific concern, they handle it appropriately. Their communication is great.

Are there any areas they could improve?

I can’t name anything.

Any advice for potential customers?

Clients should clearly articulate what they’re looking to get out of the engagement. Trust the Brunch Digital team’s approaches because they’re good listeners with an expansive skill set. With their strong attention to detail, it doesn’t take long for them to really grasp their client’s vision.

5.0
Overall Score I’m really happy with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They hit every deadline. They’re also good at holding us accountable to timelines.
  • 4.5 Cost
    Value / within estimates
    They prices are a bit high, but it’s well worth the quality.
  • 5.0 Quality
    Service & deliverables
    The delivered products are everything we asked for.
  • 5.0 NPS
    Willing to refer
    I’d recommend them to anyone looking for graphic designers.

Branding, SEO, Web & Graphic Design for B & B

"The investment was significant for us, but the payoff was worthwhile."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
July - Oct. 2017
Project summary: 

Brunch Digital developed a website from scratch; they led the design process. The team also created a logo to support rebranding efforts.

The Reviewer
 
1-10 Employees
 
Goshen, Virginia
Eric Levinson
Owner, Hummingbird Inn
 
Verified
The Review
Feedback summary: 

The sleek website exceeded expectations for its ability to create value. The UX and stable functionalities complemented the brand visuals. Brunch Digital was an attentive and committed partner. They approached the relationship and launch challenges with competence and flexibility.

BACKGROUND

Introduce your business and what you do there.

I own Hummingbird Inn, a bed and breakfast hotel.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brunch Digital?

I purchased the property in 2017 and wanted to rebrand and develop a new website.

SOLUTION

What was the scope of their involvement?

During the initial meeting, we discussed our vision and mission for the website. We reviewed mood boards, and Brunch Digital suggested colors for the logo and layout designs. The team then developed the site from scratch and launched it in October 2017.

What is the team composition?

We had one main point of contact and interacted with about five additional resources.

How did you come to work with Brunch Digital?

A good friend owned an international marketing firm and I contacted her for recommendations. She spoke highly of Brunch Digital’s team. I then reached out to Josh (Founder, Brunch Digital), who made me feel confident about partnering.

How much have you invested with them?

We spent between $50,000–$60,000.

What is the status of this engagement?

We worked together from July–October 2017. They provide ongoing support while we maintain the site internally.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Guests enjoy our streamlined site and cohesive branding. The site also addressed our primary concerns regarding UX and booking functionalities.

The original launch deadline was August, but we delayed the release to perfect unexpected changes and issues. The delay was worth it from a quality standpoint.

How did Brunch Digital perform from a project management standpoint?

From the first meeting, we had a personal connection with the team; their commitment only confirmed this feeling. We communicated twice per week on a regular basis. Brunch Digital was on top of their game and forthcoming about any delays. They presented a wide array of options for design, development, and costs.

What did you find most impressive about them?

The team was helpful and knowledgeable; they didn’t try to pressure me into any decision. Their forthcoming approach and noteworthy skill set made them a phenomenal partner.

Are there any areas they could improve?

I had no complaints. A few billing issues arose, but Brunch Digital resolved them quickly.

Do you have any advice for potential customers?

Provide as much detailed information as possible to maximize results. The team wants to understand clients’ goals and visions in addition to the project requirements.

5.0
Overall Score The team guided development and created a fantastic experience. Brunch Digital made every aspect of the process transparent.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    We experienced a few last-minute or unexpected changes.
  • 5.0 Cost
    Value / within estimates
    The value exceeded my expectations. The investment was significant for us, but the payoff was worthwhile. I have no regrets.
  • 5.0 Quality
    Service & deliverables
    They were responsive and attentive. The team ensured they understood our expectations before moving forward with each step.
  • 5.0 NPS
    Willing to refer
    I’ve recommended them before and will again.

Medical Drupal to Wordpress Migration & Ongoing Designs

"They want to be seen as an extension of their client’s staff, and that’s how they operate..." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
May 2015 - June 2016
Project summary: 

Brunch Digital built a new WordPress site and migrated content from an outdated Drupal platform. They instituted a new framework and design and organized information and pages with an eye towards ease of use.

The Reviewer
 
51-200 Employees
 
Washington, DC
Claire Gill
Chief Mission Officer, National Osteoporosis Foundation
 
Verified
The Review
Feedback summary: 

Customers and internal stakeholders have lauded the site’s intuitive layout and reported having a much easier time locating relevant information. Brunch Digital’s steady communication, ability to adapt to their clients’ unique situations, and deep engagement style helped them achieve these results.

BACKGROUND

Introduce your business and what you do there.

I’m the chief mission officer at the National Osteoporosis Foundation. We are the country’s leading healthcare organization specializing in bone health. We provide patient advocacy and education services and healthcare professional education and training.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brunch Digital?

Our old Drupal website was our primary source of contact with patients and caregivers, and there was an incredible amount of content on it. None of us knew how to use the platform (a previous vendor managed it), and we were going to have to make regular updates to it to account for upcoming changes in our field. We were more familiar with WordPress, so we hired Brunch Digital to build a new website and migrate all of our content.

SOLUTION

What was the scope of their involvement?

Brunch Digital started by laying out the process—how we’d transfer our content from Drupal to WordPress and institute website organization best practices from the healthcare field. We put the text and information on our website in front of our board of trustees to be improved and approved, and then Brunch helped us judge when it was ready to be implemented into their new framework on a staging server.

They provided three creative options from which to choose our new site’s look and feel. After, they adjusted our content (consolidating and combining pages to improve ease of use and accessibility) and built wireframes. They introduced best practices regarding callouts and WordPress’s existing features, which we greatly appreciated because of our non-tech backgrounds. They also tried to limit their customization so we would have an easy time updating the site ourselves.

We’ve received feedback since the site went live and are continuing to make upgrades to different sections. If we don’t know how to do something or don’t have the time to do it, Brunch is always willing to help out. They’ve also done some special projects for us, including adding widgets.

What is the team composition?

We have a main point of contact and have worked with 5–6 people in total; they bring in programmers for special projects. Additionally, the owner is always available.

How did you come to work with Brunch Digital?

One of our staff members had worked with them before and recommended them. We put out an RFP and interviewed three agencies in total. We chose Brunch from among them.

How much have you invested with them?

We have a $30,000 retainer with them per year. Including the web redesign, we’ve spent $150,000–$200,000 in total. 

What is the status of this engagement?

We worked on the website from May 2015 until it launched in May 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Most of our success relates to feedback from patients and caregivers and our board about the new site and how easy it is to find needed information. The site does the work for the patient and caregiver, putting information most important to them front and center so they can get there in one click. Brunch encouraged us to make the site more modern and digital, so we treated some videos and introduced them at the beginning of sections. Patients have really loved those.

We’ve also gotten good feedback on our special projects, one of which was for National Osteoporosis Month. Brunch introduced a “hero” photo and implemented a call-to-action that led people to a page specifically designed for the project. It had special illustrations that highlighted our new material and reminded what was already on our site. People liked it so much we started creating special pages that advertised activities for Osteoporosis Day.

How did Brunch Digital perform from a project management standpoint?

We talked on the phone frequently during the website redesign and now speak every two weeks. It’s great to have that time set on our schedules, even if we don’t need it. I email them at least once a week, and they make an effort to stay available and answer any questions we have. It’s been helpful to have one person to go to with everything.

They did a tremendous job managing the whole process—keeping us on target, setting deadlines, and helping us meet our launch deadline. Their ongoing work maintains our customer service and ensures we can make changes quickly.

What did you find most impressive about them?

Their culture is one of the most impressive things about them. They want to be seen as an extension of their client’s staff, and that’s how they operate; it’s not a “you and us” relationship. Having been a business owner earlier in life, I appreciate this. This helps Brunch be a real resource to their clients and provide exactly what they need. They were terrific to work with, and we were pleased with their assistance.

Are there any areas they could improve?

It would be good to remind people of all the services they offer. Every time I get a big-picture review of what they’re doing, I realize there are many things they do for their clients I didn't know about. They’ve added a lot since we’ve started working together.

Do you have any advice for future clients of theirs?

Work with the owner to identify your day-to-day contact on the team. We worked with a couple of people in the beginning, and it became clear we had a good rapport with Jayme (Director of Operations and Project Management, Brunch Digital).

Make sure you know all of Brunch’s capabilities so they can deliver everything you need. I needed an app patent lawyer and had no idea how to find one. I mentioned it in an email to the Brunch team, and they got back to me a couple of hours later, connecting me with someone who helped find a lawyer specializing in patents for apps.

5.0
Overall Score We’ve been really pleased. They’ve been true partners who provide exceptional service. It’s been a pleasure to work with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    I’ve rarely had issues with deadlines. They tell us what’s realistic, we reach an agreement, and they’ll work to meet the deadline.
  • 4.5 Cost
    Value / within estimates
    I’m not familiar with industry costs but we get good ROI for what they do.
  • 5.0 Quality
    Service & deliverables
    They bring a lot of creativity and expertise to the table. Thy always deliver on time and keep us posted along the way.
  • 5.0 NPS
    Willing to refer
    I’ve recommended them several times.

Web Dev, Logo Design for Political Action Committee

"The team at Brunch Digital was skilled, professional, and a pleasure to work with."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2016 - Jan. 2017
Project summary: 

Brunch Digital designed and developed a logo and website for a brand new organization. The products required quick delivery to make a tight deadline.

The Reviewer
 
1-10 Employees
 
Washington, DC
Founder and Executive Director, Pride Fund to End Gun Violence
 
Verified
The Review
Feedback summary: 

The logo garnered immediate praise from the public, and the website conveys information in a user-friendly way. Brunch Digital delivered high-quality products within a short timeframe. The team demonstrated professionalism and in-depth knowledge of both the project and their field.

BACKGROUND

Please describe your company and your position there.

I am the executive director of Pride Fund to End Gun Violence, a political action committee that works at the intersection of LGBTQ equality and gun violence prevention.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brunch Digital?

We engaged Brunch Digital to design our logo and website. Our small staff is focused on marketing, communication, and relationship building; Brunch Digital shored up the areas of expertise we lacked.

What were your goals for this project?

We wanted the logo to convey our purpose with a clean, modern design. The website needed an easily recognizable

SOLUTION

How did you select this vendor?

We decided to hire Brunch Digital based on referrals from other clients.

Describe the scope of their work in detail.

Brunch Digital created an original logo design and designed and developed a new website for our organization. The logo needed to represent a multi-pronged mission as clearly as possible. We wanted the site to present our organization’s purpose, values, issues, endorsed candidates, and up-to-date communications (such as press releases) in an engaging and easily understandable way.

What was the team composition?

We worked with a design team comprised of three associates. They completed their work efficiently together.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

When we launched our organization, the logo design received immediate positive feedback from the public. It perfectly represented what we stand for: the intersection of the LGBTQ community and the broader American identity, connected by the Pulse shooting. Our website was equally well-designed and clearly conveyed our core values and mission.

How effective was the workflow between your team and theirs?

Brunch Digital had excellent project management. They presented three separate renderings four our consideration and delivered on our tight schedule. Their team was also very receptive to our direction and feedback.

What did you find most impressive about this company?

Brunch Digital formed a terrific partnership with us; they brought enthusiasm and a deep understanding of our organization to the project.

Are there any areas for improvement?

No, we look forward to working with their team on future projects.

4.5
Overall Score The team at Brunch Digital was skilled, professional, and a pleasure to work with.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Brunch Digital accommodated our scheduling needs and delivered in a timely fashion.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’m very likely to provide a referral with no reservations.

Logo Design, Marketing, Branding & Website Design for Bar

“We can tell they care about our success.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May - June 2018
Project summary: 

Brunch Digital designed the logo and branding materials for a new business. They also built the company’s website and are developing new features. The project required delivery within a short deadline.

The Reviewer
 
1-10 Employees
 
Washington, DC
David Perruzza
Managing Partner, Pitchers
 
Verified
The Review
Feedback summary: 

Brunch Digital consistently produces high-quality deliverables. They built upon an existing creative vision to design a compelling logo that garnered media attention. Their owner facilitates a collaborative and communicative experience. They’re a trustworthy firm that accommodates their customers.

BACKGROUND

Introduce your business and what you do there.

I’m a managing partner of Pitchers. We’re a progressive sports bar that features plenty of flat screens, foosball tables, darts, video games, and two spacious patios.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brunch Digital?

We’re a new business, so we needed a creative agency to build out our branding and online presence.

SOLUTION

What was the scope of their involvement?

I knew how I wanted our branding to look, but Brunch Digital refined the creative direction and turned my ideas into reality. I first met with Josh (Founder, Brunch Digital) to outline the project and communicate my vision. Considering we planned to open the bar three weeks after the first meeting with them, they accepted the challenge despite an aggressive timeline.

Working from some rough sketches we provided, they designed our logo and other marketing materials. Once they established our branding aesthetic, their team started developing our website. The site was completed shortly after Pitchers opened. However, we’re working to integrate e-commerce functionality so we can sell our merchandise online.

What is the team composition?

We primary communicated with Josh but also worked with two other resources.

How did you come to work with Brunch Digital?

I knew Josh and his business philosophy aligned with mine. That was the deciding factor for me.

How much have you invested with them?

We spent $14,000.

What is the status of this engagement?

The initial project took place from May–June 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Brunch Digital delivered a provocative logo that got us a lot of free media coverage. We haven’t even been open six months, so it’s difficult for me to provide measurable results.

How did Brunch Digital perform from a project management standpoint?

They did everything I asked and accommodated me by conducting business over the phone. We’d communicate about every other day to go over their progress and make changes to the signage drafts as needed.

What did you find most impressive about them?

They made a point to continually follow-up with us after the initial engagement. That includes inviting us to events and visiting our establishment. We can tell they care about our success.

Are there any areas they could improve?

They delivered what they promised, so I don’t have any notable suggestions.

Do you have any advice for potential customers?

I’ve been visualizing my business for years, so that helped expedite the project. However, I’m confident that Brunch Digital can help startups with less informed ideas.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They’re reasonably priced compared to similar service providers.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

WordPress Web Design, Marketing, & Graphic Designs

“They've been great about disseminating technical information to our team...”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2018 - Ongoing
Project summary: 

Brunch Digital is designing and developing a website in phases, while also providing marketing services such as graphic design work for merchandise.

The Reviewer
 
1-10 Employees
 
Washington, District of Columbia
Bryan Van Den Oever
Owner, Red Bear Brewing Company
 
Verified
The Review
Feedback summary: 

Brunch Digital's web and marketing designs are top-notch. They're great to work with overall, delivering projects on or ahead of time and incorporating feedback very well. They also take the time to thoroughly explain processes and technologies to the client.

BACKGROUND

Introduce your business and what you do there.

I'm the owner and director of business development and marketing at Red Bear Brewing Company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brunch Digital?

We engaged Brunch Digital for website design and marketing services.

SOLUTION

What was the scope of their involvement?

Brunch Digital met with us to go over our goals and requirements initially, and we provided them with some examples of sites we liked. They came up with some design options and continued collaborating with us until we decided on a direction. They then designed and developed a splash page and are currently working on the next phase of adding more content to build the site out. They're also designing the graphics for our t-shirts and other marketing materials as needed.

What is the team composition?

We're working with four people on the t-shirt design project and have two main points of contact for the work on our website. We usually communicate with them multiple times a week.

How did you come to work with Brunch Digital?

Someone recommended them to us.

How much have you invested with them?

We're investing between $15,000–$20,000 for both the website design and marketing materials.

What is the status of this engagement?

We started working with them in May 2018 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We're very happy with the designs and functionality of the site Brunch Digital has delivered thus far. I can't wait to see the end product. They've also done some great graphic design work for our line of t-shirts, incorporating our feedback very well throughout the process.

How did Brunch Digital perform from a project management standpoint?

They're continually moving projects forward with very few delays, and quick to implement any input we have.

What did you find most impressive about them?

They've been great about disseminating technical information to our team, despite our lack of experience in web development. I'm very impressed by their willingness to take the time to educate us about certain aspects of their work, so we're able to make more informed decisions in the future.

Are there any areas they could improve?

No. They're doing a great job overall.

Do you have any advice for potential customers?

Just meet with them—they're very nice, respectful, and easy to work with all around.

5.0
Overall Score We're excited to continue our relationship with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Their turnaround is fairly quick.
  • 5.0 Cost
    Value / within estimates
    They're competitively priced and good at working within a startup's budget.
  • 5.0 Quality
    Service & deliverables
    All their work is very well-thought-out and professional.
  • 5.0 NPS
    Willing to refer
    I've already referred them to others.