BrancoSoft

Introduce your business and what you do there.

I’m the CEO and founder of a company that sells specialized construction materials.

What challenge were you trying to address with BrancoSoft?

We needed someone to help us build a custom e-commerce platform.

What was the scope of their involvement?

Their job was supposed to improve on the design I created and develop the actual website from scratch. Unfortunately, they never completed the work. They were supposed to produce a document that would contain the scope of the development, but nothing was delivered.

What is the team composition?

The main people that I worked with were their COO, CEO, project manager, and developer.

How did you come to work with BrancoSoft?

I actually found them on Clutch after reading about their glowing reviews.

How much have you invested with them?

The initial cost of the scope was $15,000 CAD ($11,700 USD), but we only paid a small deposit of $3,000 CAD ($2,300 USD) to get it started.

What is the status of this engagement?

We worked together from July–October 2021. I canceled the project and they haven’t returned my refund or responded to my messages.

What evidence can you share that demonstrates the impact of the engagement?

In the beginning, we had a good rapport with the COO and CEO, but they’ve stopped responding to my operating officer and even blocked his number — BrancoSoft wasn’t following up on the project, nor were they getting any work done.

The CEO even threatened to leave hundreds of negative reviews on my startup, which I’ve worked on diligently for years if I left a negative review on their company.

How did BrancoSoft perform from a project management standpoint?

Even at the very first stage of the project, they managed to just lead me on for three months. They replaced the people who were producing negative results for the work with the COO, but nothing came of it and the progress was left the way it was.

What did you find most impressive about them?

I could say that they were really friendly and convincing — they led me on for months and made me wait for them to produce good results.

Are there any areas they could improve?

I can’t speak on their development skills because nothing was ever developed. However, they could improve on their project management skills because they were very unstructured during meetings.

Apart from that, maybe they shouldn’t threaten clients to leave hundreds of negative reviews on their business.

Do you have any advice for potential customers?

I’m doing this review to let people know of the uncertainties of outsourcing to a foreign country. My advice is to give any outsourced company a small task to accomplish in a limited amount of time, and only hire them once they succeed on that.

Please describe your company and your position there.

I work as a business development executive at a leading e-learning platform.

For what projects/services did your company hire BrancoSoft, and what were your goals?

We were seeking to add a few features to our existing mobile app. Our primary goal was to revamp our current layout by working on the UI aspects of the app.

How did you select this vendor and what were the deciding factors?

We shortlisted many agencies initially but none of them had worked on any e-learning platform before. But Brancosoft had a good exposure of our industry and thus we knew they would be able to help us with this project - so we hired them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The work involved having an in-depth discussion regarding the changes we wished to see in our app and what all content and elements could be optimized for a better functioning platform. The vendor team also ensured to run a complete competitive analysis and suggested inputs accordingly. Thorough testing of the app was done in order to ensure that it did not have any technical glitches and would be easy to use.

How many resources from the vendor's team worked with you, and what were their positions?

We had the project manager heading the team, since he acted as the contact person between our team and theirs and the tech lead was involved as well. A few QA experts helped with the programming and coding operations.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The entire app was redesigned and developed in order to accommodate more creative and catchy content as well as visuals so that user engagement would be high and would successfully retain individual’s attention. Due to the optimization done for the app, there was a boost in the number of leads being converted. The reviews from our users were positive and they enjoyed interacting with our app.

Describe their project management style, including communication tools and timeliness.

The communication was easy and most of it was either done through emails or through conference calls. The platforms used were Skype and Slack. They handled the project skillfully. Weekly reports were sent by the vendor team regarding the progress of the work, along with vital data that showed us the metrics as well as strategies discussed between our team and theirs.

What did you find most impressive or unique about this company?

Their team was extremely well versed when it came to sharing ideas for app development. Due to their vast knowledge about the market and the latest trends, they were able to provide us with relevant information and we were able to make informed decisions, with their further inputs about what could positively impact our app and its requirements. Because of how motivated these individuals were, the quality of work was never compromised at any stage.

Are there any areas for improvement or something they could have done differently?

No, everything was done perfectly and there are no areas for improvement for Brancosoft.

Please describe your company and your position there.

I work as a business development officer at Minivel - a leading business process outsourcing company.

For what projects/services did your company hire BrancoSoft, and what were your goals?

Our aim was to develop a robust mobile app that can serve it’s users well. The app should be able to harness all the native mobile features so we could deliver a more personalized user experience. We also wanted it to be easy to navigate as most of our users aren’t very accustomed to technology and mobile devices.

How did you select this vendor and what were the deciding factors?

They reached out to us through a cold email. As we were already looking for a mobile app development partner, we decided to try out their services. They were kind enough to offer us 25 development hours for free just so we could test their services.

We were very happy with their dedication and professionalism. They were technically sound and had a sizable team of mobile app developers. So we continued our partnership with them even after the trial had ended.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They are developing android and iOS mobile applications for our business. Because our primary focus was on UI and navigation, they extensively worked on it for the initial weeks. We wanted things to be as simple as possible. There were several iterations and they designed a couple of new versions, and introduced many new UI elements in them.

When the final design was ready, their team developed app features and other modules that were supposed to be added to the app. Lastly, their team coded the app and implemented all the features that we needed. They will be releasing it shortly after it’s fully tested.

How many resources from the vendor's team worked with you, and what were their positions?

Our point of contact was mainly their technical lead. He fulfilled all our requirements and drove the project from its initiation.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They spent a good amount of time understanding our idea and market. The Tech Lead brilliantly captured our idea and translated into a solution that resonated with our values and purpose of building the app in the first place. The designs were beautiful and the app itself was neatly crafted. Our beta users warmly welcomed the app design and features - they are adequate and easy to use.

Describe their project management style, including communication tools and timeliness.

We genuinely appreciate their responsiveness and efficient communication. They were very quick when it came to responding to our suggestions and drove the project proactively. We never had to follow-up. We conducted regular meetings to check on the progress - they always showed up on time and well-prepared.

What did you find most impressive or unique about this company?

Brancosoft team genuinely cared about our mission and were highly motivated. They are instrumental when it comes to foreseeing potential challenges and mitigating them before they hamper the project adversely. Agile, professional, and adaptable probably describe them best.

Are there any areas for improvement or something they could have done differently?

Not any.

Please describe your company and your position there.

I’m the senior business analyst at Omnicom Group, which is a global leader in marketing communications. OmniCom has over 5,000 clients in more than 100 countries.

For what projects/services did your company hire BrancoSoft, and what were your goals?

One of my clients was seeking to develop a website and mobile app for their business needs, we hired Brancosoft to fulfill the requirements.

How did you select this vendor and what were the deciding factors?

We were looking for professional firms to be a single-source development provider to ensure high security for intellectual property and privacy for secure databases. I researched a number of providers and vetted a few of them for one month. We decided to work with Brancosoft because of their honesty in comparison to some of the other firms we were considering. They didn’t oversell — they simply said they could do what we wanted at high quality and an affordable price.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

It's a multi-stage project that began about two years ago when client acquired another company. He wanted to shut down their website and bring all of their product and company information over to our site. At the same time, we decided to redesign our corporate site which had been built on a homemade CMS. So it was a bit of a mess that Brancosoft needed to untangle and rebuild for Client.

How many people from the vendor's team worked with you, and what were their positions?

I work with 3–4 people on a regular basis and 6–7 including developers and UX/UI guys.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We got a lot of feedback after Phase 2 that the site and app has improved navigation, is user-friendly, and it’s easier to find products that go together.

Describe their project management style, including communication tools and timeliness.

They were great because I needed a lot of guidance as I have never done a web and Mobile app before. They were very good at laying out timelines and telling me when they needed the deliverables from our side in order to stay on track. Every time we encountered an issue, they were very upfront and always had a plan on how to make up for it. Mostly communicated via email and phone and used Basecamp project management system to flag any issues. They've basically been my IT support for everything.

What did you find most impressive or unique about this company?

Brancosoft team is able to explain things in a way that I understand and can communicate back to my team.

Are there any areas for improvement or something they could have done differently?

There were times they had to move part of the project from one team member to another because it got more complicated than expected. Some of that was on us for not giving them enough information upfront. They recognized the issue right away and addressed it, so I can't really say anything negative.

Please describe your company and your position there.

I head the technology department of MIGPL - a leading gas manufacturer with over 50+ factories spread across India.

For what projects/services did your company hire , and what were your goals?

It was getting overwhelmingly difficult for our distributors and suppliers to track and manage all their orders. And in the time we’re in right now, all of them badly needed oxygen cylinders. So we wanted to build an app that streamlined the entire process while increasing our efficiency by optimizing our workflow. Our previous technology partner neither had the expertise nor the right people for creating such an app. Thus we hired BrancoSoft

How did you select this vendor and what were the deciding factors?

We were not pleased with our previous partner and were looking for a new agency. We discovered Brancosoft on google through one of their blogs. For a start, we just gave them a small project to access their modus operandi. They are experienced, professional, responsive, and they understand our business well. That’s the kind of partner we were looking for.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We set up a discovery call in which we briefed them about our project and what was expected out from them. They helped us create a list of features that were crucial for our app and then started the development which was further divided into 3 phases, design, implementation, and testing. Currently, they are in the final phase and shall be deploying the app in a week or so.

How many resources from the vendor's team worked with you, and what were their positions?

From their team, we worked with 5-6 people during our project: 2 developers, a designer, business development executive, project manager, and their tech lead. They all knew their job pretty well.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The deployment is due so we don’t have any numbers - but working with them was a great experience. They have added all our distributors and suppliers to the app and have started rolling out the app in different phases.

Describe their project management style, including communication tools and timeliness.

We didn’t have to wait for days to get a response. Most of the time, we would hear back from them in an hour or so. They also set up our account in their project management tool from where we could request modifications and changes as we desired.

What did you find most impressive or unique about this company?

They care about quality. Their team keeps working until they get it right. By working with them, anyone could tell they aren’t seeking to make quick bucks. Instead, they want to build lasting relationships with their clients - and that’s really impressive!

Are there any areas for improvement or something they could have done differently?

All good. Thanks.

Please describe your company and your position there.

I work as a project manager at Arisen - a virtual assistants marketing providing businesses with reliable resources to get things done, quicker, and the smarter way.

For what projects/services did your company hire BrancoSoft?

For mobile app development. We didn't have any internal team for creating an app of this scale and thus needed a reliable provider who can help.

What were your goals for this project?

Businesses are having a hard time finding reliable resources to get their mundane tasks done. On the other hand, there are people who are ready to take up such tasks as a side hustle or even earn their living. With this mobile app, we wanted to bridge this gap in the industry. Freelancers and virtual assistants can sign up with us and start working with businesses in just 3 easy steps.

How did you select BrancoSoft?

We had filtered out 3 agencies based on their experience, expertise, and clientele. Our team than had calls/meetings with each one of them and requested proposals. From all of them, we found the pricing of Brancosoft reasonable. They offered us a lot of additional features at the fraction of the cost of development than other agencies. So we chose them.

Describe the project in detail.

As we got started, they brainstormed ideas and plotted out a map for the entire process of development. They defined milestones, KPIs, and an entire timeline they would be following throughout the project. Later on, they created designs, layouts, and initial prototypes of the app. The designs they developed were really good. We liked all of them. They then started working on the development itself. The app is now in it's final phase and will be out any time soon.

What was the team composition?

There were many people involved from their team. For instance, our first point of contact was their Business development manager. Later on, we were assigned a project manager who then introduced us to technical lead. So overall, I'd say there were 5-10 people involved in the project.

Can you share any outcomes from the project that demonstrate progress or success?

The app looks fantastic from in and out. They have managed to keep the UI neat and clean even with so many features. From our initial users, we have received really good feedback about the app and it's design. Couldn't be happier!

How effective was the workflow between your team and theirs?

They were very transparent when it came to project management. If there was something that was going to take additional time and resources, they informed us well in advance. This gave us time to plan things efficiently while ensuring smooth project execution.

What did you find most impressive about this company?

Their team always came up with amazing ideas we had never thought of before. At times, they even challenged our decisions - which was good - because we don't have much experience with mobile app development. I am really impressed by their involvement in the project. Unlike other agencies, they actively participate in every discussion and recommended things that were right for us.

Are there any areas for improvement?

Just keep providing great service like you do!

Please describe your company and your position there.

I work as a technical lead at GrowthX Global - a venture capital firm consulting clients from across the globe.

For what projects/services did your company hire BrancoSoft?

To develop an app for entrepreneurs who are seeking to connect with investors online.

What were your goals for this project?

The app must be user-friendly in the first place. On top of that, we needed additional features like social media signup, user profiles, search and discovery (to enable entrepreneurs connect with investors that are interested in their idea), payment gateway integration, etc. Objectively, we wanted to bridge the gap between emerging entrepreneurs and seasoned investors by creating a platform that allowed them to connect based on their preferences.

How did you select BrancoSoft?

Upon having a few calls with them, we were interested to work with them and requested a trial for a week - they were kind enough to offer us a few development hours. We accessed them during this time based on their communication, working pattern, technical expertise, and project management style. Consecutively we were also in touch with other agencies. But BrancoSoft stood out. They were very friendly and also guided us in the right direction. So we decided to extend our partnership.

Describe the project in detail.

We shared with them a comprehensive list of features we needed in the app. They helped us prioritize the features to ensure the app was usable enough and not overwhelmingly bulky. Post that, they developed app’s prototypes, back-end, and front-end. They have also released a beta version of the app which is being used and tested by a small team of our potential users recruited by us.

What was the team composition?

We started the conversation with their business development manager initially. Once we started, we were assigned a project manager who drove our project forward. Later on, they also connected me with their team of developers.

Can you share any outcomes from the project that demonstrate progress or success?

The way they have blended app’s features into the design is remarkable. That can be done only if you are highly skilled at mobile app development. Despite the app is having a lot of features, it isn’t bulky at all. Works perfectly fine.

How effective was the workflow between your team and theirs?

With project management, we would have appreciated it if they had a streamlined workflow. It was ad hoc. We highly relied on emails and calls and often used google meet. While they never missed deadlines, but having things pre-planned would have helped. That’s no big deal cause overall, we managed to get things done on time. And we’re extremely grateful.

What did you find most impressive about this company?

Their resource allocation, timeline management, and technical expertise are their three most impressive aspects. They are efficient and pragmatic. Last but not the least, they maintained transparency and worked honestly while doing the things that were right for our business.

Are there any areas for improvement?

As mentioned earlier, project management workflow is something they can improve on.

Please describe your company and your position there.

I am the co-founder of MS Talks India - an independent platform where people can share their real life stories.

For what projects/services did your company hire BrancoSoft?

We collaborated with Bracosoft for creating a mobile app for our sub-brand.

What were your goals for this project?

We are about to launch a sub-brand under our business. So the goal was to create a mobile application that supplements our growth and attracts our ideal users. We wanted to create an app for our speakers and sponsors.

How did you select BrancoSoft?

We have been working with a lot of technology partners lately. Our current partner didn’t have enough resources to create the kind of app we were looking for. And so, we started looking for an agency who can help us transform our idea into a robust mobile app. We had calls with a few of the leading app development companies across India. Our team selected Brancosoft as they have a strong in-house team for app developers and have created similar apps to ours before.

Describe the project in detail.

In our discovery calls with their team, we explained how exactly we wanted the app to look like. Moreover, we also shared the list of features we needed in the app. They brainstormed the design and came up with a few concepts. We then finalized one after a few iterations and they started working on it. Once the design was implemented, they worked on adding the essential features to the app. As of now, they are beta-testing the app and it looks really good. The performance, design, and features - all of it is up to the mark.

What was the team composition?

They assigned us a project manager, and a team of developers and UI experts whom we worked with for the most part.

Can you share any outcomes from the project that demonstrate progress or success?

The app is yet to be released. However, from the beta version of it, I can say that it is exactly how we wanted it to be. As of now, their team is working on a few aesthetic changes - but overall, it looks and works great!

How effective was the workflow between your team and theirs?

They were very particular at managing our projects. They kept us updated with the latest developments and addressed all our questions responsibly. Our project manager was easy to talk to and always remained a call away - in case we needed anything urgently.

What did you find most impressive about this company?

They are experienced and knowledgeable. Particularly, I am impressed by their ability to comprehend our requirements and create a solution tailored to our needs. Starting from communication to project management - all of it was up to the mark. We’d recommend them to anyone who is seeking to create an app like ours.

Are there any areas for improvement?

For the most part, they are great. However, if I were to suggest something, I would say they can adopt easy to use tools for project management. Despite their workflow was pretty good, it took us some time to get used to their tools. Nothing significant though.

Introduce your business and what you do there.

I’m the director of Pollmetric. We’re a digital marketing agency.

What challenge were you trying to address with BrancoSoft?

We’re strictly an advertising agency, but we get lots of requests for web and mobile app development. Our team brought on BrancoSoft to help with those efforts.

What was the scope of their involvement?

BrancoSoft has developed WordPress and Laravel websites for our clients. They’ve created 10–15 websites from scratch, and they’ve also developed an Android and iOS app.

What is the team composition?

We’ve worked with 7–8 people from BrancoSoft. They assigned dedicated project managers to each project.

How much have you invested with them?

The total cost of their work was around $60,000.

What is the status of this engagement?

We started working with BrancoSoft around June 2019. The mobile app project ran between April–November 2020.

What evidence can you share that demonstrates the impact of the engagement?

BrancoSoft has good experience, and they deliver on time. They create user-friendly websites. I’d recommend them to anyone. All our customers are happy with what we’ve delivered to them.

How did BrancoSoft perform from a project management standpoint?

We communicate over WhatsApp and email.

What did you find most impressive about them?

They have around 45–50 people in their team, and they’re all very talented.

Are there any areas they could improve?

No, not at this time.

Introduce your business and what you do there.

I’m the business head at a digital agency.

What challenge were you trying to address with BrancoSoft?

We needed someone to develop a social media application for mobile devices.

What was the scope of their involvement?

They developed two native mobile apps for Android and iOS. We just provided the wireframes and user flow, but BrancoSoft did the UI/UX, development, and testing.

The platform features user stories, posts, chat features, and a points-earning program. There’s also a monetization component when users choose to participate in events.

What is the team composition?

We were in contact with the project manager.

How did you come to work with BrancoSoft?

I found them online and contacted them. I received a couple of other proposals as well, but BrancoSoft understood my project very well. I was confident in my choice to work with them because their project manager was very knowledgeable. They sent a quotation and proposal that outlined key milestones.

How much have you invested with them?

We spent $48,000.

What is the status of this engagement?

We worked together from January–September 2020.

What evidence can you share that demonstrates the impact of the engagement?

They did a great job — the quality  of their work was good. Working with them was a pleasure. I’m quite satisfied.

How did BrancoSoft perform from a project management standpoint?

They understood the project well delivered within the timeline. It was clear what they were working on in each sprint. They communicated well, and I was even in touch with the head of BrancoSoft. We used WhatsApp and sometimes held Skype meetings.

What did you find most impressive about them?

They were very knowledgeable in their domain. I look forward to working with them again in the future.

Are there any areas they could improve?

They had a technical project manager but they could have an account manager.

Do you have any advice for potential customers?

They were very supportive and communicative.