Mobile App Development & Web Development Partner

Brainvire is a Digital Enabler and an IT consultancy firm that has fueled Fortune 500 companies and startups. Our core expertise lies in Industry 4.0 technologies like Artificial Intelligence, IoT, Machine Learning, Cloud Computing, and Blockchain. Some of the applications built by us have been lauded by the United Nations, and many others have made headlines in the leading news dailies of the US. The mobile applications built by us have achieved 10 Million downloads.

 

The success of our Digital Transformation strategies is evident in the far-reaching growth of companies like Walt Disney, Alghanim Industries, Landmark Group, EagleHills, Times of India, Entrepreneur, Micromo, Havells, BottleRocket, and FreshDirect.

 

As a technology agnostic company, we are a 600+ strong workforce of IT innovators, with 1500+ success stories. From creating innovative solutions for retail giants to world-class experiences for top consumer brands to streamlining financial processes of e-commerce bigwigs, our capabilities are vast and adaptable.

 

We deal with open-source frameworks like Node.JS, Python, PHP and also offer premium Microsoft solutions to our clients. Our geographical presence spans over 11 international locations. It gives us the opportunity to provide on-site, near-shore and off-shore solutions to our global clientele.

 

Agile development methodologies and stringent QA protocols eliminate prevalent roadblocks in any of our business cases. Brainvire adopts a futuristic customer-centric approach while conforming to the latest industry standards. Our relentless efforts in this direction have made us the leaders on popular customer rating platforms like Clutch and GoodFirms.

 

Brainvire is committed to offering time-tested contribution by innovation in the field of Information technology.

 
$10,000+
 
< $25 / hr
 
250 - 999
 Founded
2000
Show all +
South Jordan, UT
headquarters
  • 1226 West South Jordan Parkway, STE D,
    South Jordan, UT 84081
    United States
other locations
  • E 701 Lotus Corporate Park, Laxmi Nagar, Western Express Highway, Goregaon (E)
    Mumbai 400063
    India
  • 1255 S State St. # 906
    Chicago, IL 60605
    United States
  • 100 Duffy Avenue, Suite 510
    Hicksville, NY 11801
    United States
  • Suite 1709, Gold Crest Executive Towers, Cluster C, Jumeirah Lake Towers
    Dubai 117183
    United Arab Emirates
  • Sheth Corporate Tower, 9th & 10th Floor, Nr. Nagri Hospital, Purshottam Mavlankar Marg, Ellisbridge
    Ahmedabad 380009
    India
  • 470 Malaga Road
    Mississauga, ON L5B3W2
    Canada

Portfolio

Key clients: 

HealthyPlanet Canada

TentAndTable

DHI Telecom

Versa Table

3dInnovation & 3DUniversal

Amazing Nutritions

Meet.me (acquired in USD 100 million )

BodyLab (Jennifer Lopez's Product)

FreshDirect (New York based Leading Grocery provider)

Dispensaries (Marijuana Leader)

ENTREPRENEUR

In publication since 1977, Entrepreneur is an American magazine and website that carries news stories about entrepreneurship, small business management, and business. It is published by Entrepreneur Media Inc., headquartered in Irvine, California

Landmark Group

Landmark Group is a multinational conglomerate based in Dubai, UAE that is involved in retailing of apparel, footwear, consumer electronics, cosmetics, etc. It began its journey in 1973 with one store in Bahrain and has grown into one of the largest retail and hospitality conglomerates in the Middle East, Africa and India.

Coupon Chief

Coupon Chief is USA’s largest online platform for providing internet users with the latest discount offers and promo codes. With a presence across 65k stores, it serves around 5M+ viewers every month and handles a massive database of 3M+ coupons.

FRESHDIRECT - ONLINE GROCERY SHOPPING AND FOOD DELIVERY

FreshDirect is an online grocer that delivers to residences and offices in the New York City metropolitan area. It has pioneered the short supply chain and ensures delivery of fresh food to its users, directly from the source.

DISPENSARIES - MEDICAL & RECREATIONAL PRODUCTS

Dispensaries.com is a digital portal for consumers seeking information related to the growing medical and recreational cannabis industry. It provides information for cannabis curious individuals on products, services and business that serve the industry as well as content related to the sector.

Del Condominium Rentals

Del Condominium Rentals is Toronto's foremost condominium rental and condominium property management company. It offers complete facility management solutions for its customers and features a diverse range of options for property buyers, renters and realtors.

FOSSIL GROUP, INC.

Fossil Group, Inc. is a global design, marketing, and distribution company that specializes in consumer lifestyle and fashion accessories. The Company’s principal offerings include an extensive line of men’s and women’s fashion watches and jewelry sold under a diverse portfolio of proprietary and licensed brands, handbags, small leather goods, and accessories.

Eagle Hills

Located in UAE, Eagle Hills is a Middle East’s big real estate development company with a presence in Africa and Eastern Europe as well. Listed in Dubai Financial Market, it has a dominance over 36 markets across the continents. The Burj Khalifa is its proud project along with many large-scale products worldwide

Tridel Group of Companies

The Tridel Group of Companies is one of the largest residential Real Estate Groups in Canada. The Group consists of several affiliates focused in diverse areas of real estate including development, sales, construction, property management and other related real estate services.

Alghanim

Alghanim is a leading conglomerate in the Middle East with headquarter in Kuwait. Alghanim holds the vast portfolio of multiple industries such as manufacturing, automobile, electronics retail, food & beverage, Oil & Gas, shipping, insurance, advertisement and many more. You name the business and it’s in their portfolio.

Easa Saleh AI Gurg

Easa Saleh AI Gurg is a multi-divisional conglomerate with 23 companies in the UAE. Considered as Dubai’s one of the leading enterprises, this group has a range of diverse products and business interests in retail across the globe.

BRIDGESTONE

The Bridgestone Group is eternally committed to serving society with superior quality. The group will fulfill our responsibilities decisively. As you reach for the future, the Group will remain by your side. 

CRAFTSVILLA

Craftsvilla.com is a marketplace to "Discover Unique Indian Products" including Handmade, Vintage, Ethnic, Organic and Natural products from India. Craftsvilla.com uses a marketplace model to capture the regional variations of India. Craftsvilla connect local artisans & designers directly to global customers and thereby increase their livelihood, remove middlemen, help them create/promote their brand and thereby preserve

our culture, traditions and values.

Union Coop

Union Coop is one of the leading market dominants of the United Arab Emirates. The company excels in the retail industry by having established 15 branches of their hypermarket spread over strategic areas in Dubai.

EPICOR

Epicor Software Corporation provides industry-specific business software designed around the needs of manufacturing, distribution, and services organizations. More than 40 years of experience with our customers’ unique business processes and operational requirement are built into every solution―in the cloud, hosted, or on premises. Epicor products are working today on a global scale, delivering impressive benefits to companies

just like yours. With a deep understanding of your industry, Epicor solutions promote growth while managing complexity and increasing efficiency.

ZAFCO

ZAFCO is one of the leading importers and exporters of automotive tires, batteries, and lubricants and operates internationally to cater the needs of hundreds of customers spread across all six continents.

VERSA TABLES

Versa Tables is USA based company selling furniture related products such as, Classroom, Office, Computer Tables, Standing Desks etc. online through website. Previously the website was developed in PHP language but client wanted to transfer into more stable and scalable platform so we suggested to develop it into Magento. Customer is able to browse the products and select the product attributes. Here due to verity into the

products there are different Product Attributes management done at the Magento side. The web shop is also integrated payment gateway for online payment and shipping gateway for shipment of the orders.

HEALTHY PLANET

Healthyplanet.com is a renowned online store of health foods, supplements, nutrition and body care products. It is one of the most renowned brands for reasonably priced herbal products, bodybuilding supplements, diet products and natural cosmetic products. As compared to other online retail stores, healthyplanet.com offers organic and high-quality products at near to wholesale prices.

LET MY SPACE - SMART WAY TO RENT OR SHARE SPACE

Let My Space is a new platform where landlords and property seekers can connect directly to rent or share space.

BODY LAB

Body Lab is all about health and fitness formulas for women. It has got healthy recipes, diet plans and expert advice for women. This is going to be the favorite of all women, as it gives good health and physic tips and ideas. The basic requirement of the client was to develop a mobile application for the same that helps women to stay fit.

SHOPPERS STOP - ECOMMERCE STORE INDIA

Shoppers Stop is one of the best online stores offering products of national as well as international brands for men and women. 

TENTANDTABLE

The client is one of the best companies in the inflatable industry. They have got experience in commercial grade bounce houses and equipment of over 25 years. They sell a wide range of products. each of them divided into the categories like inflatables, inflatable accessories, floor dryers, party tents, tables and chairs, party accessories and close outs. They sell pole and frame tents, bounce house and water slide inflatables,

banquet chairs and tables as well as commercial inflatable blowers in all sizes. The client wanted an eCommerce website for the store.

TRADEDESK

Tradedesk is a destination that’s both informative and aligned with trade values. Tradedeskagri.com is an app that provides real prices accumulated from its extensive network of verified buyers, sellers and brokers  around the globe. With over 35 years of on ground experience and a dedicated team that works round the clock to get you greatest returns on your trade.  

DHI TELECOM GROUP

DHI is a U.S. Department of Defense (DoD) telecommunications, live media streaming and video on demand solutions provider, official Army & Air Force Exchange Telecom Concession and Space & Naval Warfare Systems Command (SPAWAR) MWR internet service carrier. As a global telecommunications provider, DHI helps people in even the most war-torn regions achieve the freedom of communication and information.

SEEKZOO

SeekZoo is Marketplace empower consumers and promote local businesses with a bold and innovative approach to online commerce. SeekZoo pays you to refer friends, family, and acquaintances. Imagine supplementing your income by sharing a great deal. SeekZoo connects business and consumers at a fraction of the cost of other online coupon sites.

SPINNPRESS

Spin 'n Press is dedicated to serving your washing, dry cleaning and ironing requirements keeping in mind three distinct principles: Quality, Pricing, and Schedules. We have addressed these three areas with rewarding solutions and experiences for our customers. The quality of our service is consistent as we use the best-imported technology and superior washing formulae's. The goal at Spin N Press is to make the process of

managing your laundry needs extremely convenient.

BRAGSHARE - WHERE EVERYONE IS SOMEONE

Bragshare is a network where you can connect to people and family members and post your announcements, ancestors, achievements, clasifieds and jobs.

APPLY TO TOP UNIVERSITIES AND STUDY IN INDIA WITH ADMISSION DESK

Admission Desk is the hub for higher education in india associated with 100 institutes and providing online, professional and full services for students who wish to study in india.

INLOYAL - LOYALTY MANAGEMENT APP

Inloyal helps you pocket all your loyalty membership and reward cards with a single app on your mobile phone. You can Keep all your loyalty cards and rewards on your phone in a virtual 'pocket'. inloyal is ‘the’ digital loyalty pocket for retail customers and plug-and-play loyalty rewards management platform for retailers. Via inloyal, your brand can have its own loyalty program created, integrated with your storefronts and

hosted on cloud in no time. Whether you have an existing program or wish to create a new one, all your existing data shall be accounted for and your program will wake up to an updated start, ready to emerge as a much stronger and advanced tool for your brand and customers.

MYMiLKiD

MyMiLKiD is focused on providing the tools to safely and securely manage all aspects of the storage, transportation and usage of your precious breast milk. The first all mobile breast milk management tool designed specifically for busy Moms (patent pending!). MyMilkID and MyMilkID Pro allow for easy communication between Mom and Caregiver to share important information or simple updates.

AMAZING NUTRITION

Amazing Nutrition is a USA based client selling Nutrition products online. All Amazing Nutrition Products are manufactured in US & Canada in FDA Certified Facility. The web portal users can browse through various products along with its details and place an order using One Page Checkout and online payment functionality.User can browse the products by Brands and integrated with Daily Sale extension to display daily product

sale with timer. The website has also been integrated with the responsible & mobile/tablet compatible theme.

Loyalty Management Application for iOS and Android

• ReZoop helps businesses know their customers.
• It's free.
• It's quick and easy.
• Zoops are free advertisements for your business.
• Customers stay connected with the businesses via the Zoops more than with any other form of advertisements or communication channels.
• Zoops provide a mobile platform for businesses to keep in touch with their customers in real
time.
 
https://itunes.apple.com/us/app/rezoop/id548246679?mt=8

Reviews

Sort by

Online Marketplace for Craft & Commercial Goods

“They took a risk coming into a project like this, and managed it very well.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2017 - Ongoing
Project summary: 

Brainvire optimized functionality by redeveloping a cloud-based architecture after a previous developer didn’t deliver. They also integrated a marketplace CMS overlay and are now working on new seller features.

The Reviewer
 
1-10 Employees
 
Washington, DC Metro Area
Co-Founder, Consumer Marketplace
 
Verified
The Review
Feedback summary: 

The number of sellers has doubled, and the number of marketplace products continues to increase. Brainvire’s team works quickly, and their project management is ideal, which ultimately allowed them to salvage the project. The collaboration is ongoing, and there are plans for future development. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a co-founder of an online marketplace that houses sellers spanning multiple product types for a common customer base. They’re all new products, but they range from seller-made products to reselling known brands. We have authors and people that make their own jewelry, as well as people selling IT equipment.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire?

We were having difficulty with our current developers when we approached Brainvire. The previous developers had built the basic structure of the site, but it became clear that the architecture wasn’t going to work well with loading a large number of products for an equally large seller base.

SOLUTION

What was the scope of their involvement?

We had a prototype for the idea of the marketplace. Brainvire provided a path to go forward by bridging the gap and fixing the previous developer’s issues. They redesigned the entire cloud architecture, and started making seller-based enhancements in order to accept large numbers of product uploads. They built some of the backend seller features, including the administration which makes it easier for users to manage products in their store.

The site is currently live and taking orders. We’re starting a second version with Brainvire which includes multiple upgrades for the site. We want to make enhancements to the bulk upload feature and bulk changes to product lists feature in order to optimize the seller experience. We also want to develop a standard API that we can use as a baseline for integrating manufactured products, which is a major task because we have to meet other API standards.

We’re getting really positive analytical data to direct our marketing attention.

What is the team dynamic?

We had only requested 1-2 people for the project originally, including a full-time developer and project manager. I’ve worked with 8-10 of their team members, and anytime something specific comes up, they don’t hesitate to bring in expert resources. Instead of just letting one of their developers figure something out, they save on time and cost by including their technical experts.

How did you come to work with Brainvire?

We had a common friend, and when he found out what we were doing with the marketplace, he recommended Brainvire. I work in the IT space and have worked with many companies that do development work. We looked into Brainvire’s past projects and talked to their past clients, then decided to engage with them from there.

How much have you invested with them?

We’ve spend around $75,000 so far, and we have $150,000 budgeted for the next round of development.

What is the status of this engagement?

We started working with them in April 2017, and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since Brainvire came on board, we’ve gone from dozens of products to hundreds, and are actually approaching the thousands. We’ve also doubled the number of sellers, which is close to 200 now. I attribute this success to how well the backend works, which permits sellers to easily manage their stores, including products, shipping, and taxes. It’s very user friendly.

How did Brainvire perform from a project management standpoint?

They’ve been great. We’ve used Pivotal Tracker, which is a Scrum based project management tool, to manage features and versions. Brainvire used it regularly, so we had no issues getting up to speed.

What did you find most impressive about them?

They’ve done an excellent job of managing the expectations from a cost and performance perspective, including the addition of features and capabilities that wouldn’t be easily done. They provided a sort of feature map that shows what’s possible, then proceeded with the easier ones first. For the features we’ve decided to go forward with, the development time has moved quickly, from testing to live implementation. The entire process is managed very well.

Are there any areas they could improve?

They came in and had to work with somebody else’s platform, so there were some surprises along the way. They took a risk coming into a project like this, and managed it very well.

However, if they could explain the risks involved with coming into a project that’s under development, that would be a welcome improvement. We knew it was risky, but we didn’t realize the changes that would need to be made.

Do you have any advice for potential clients of Brainvire?

If there’s a mixture of technical features involved, do your research and make sure you understand what you want. This makes it easier when you’re figuring out price and timelines, because you know exactly what needs to be done and how long it will take.

A lot of people in IT get a proposal, and they understand the basis of it, but they don’t dig down into the feature sets and details. This can change a number of things in how the project pans out, and can also change the client’s expectations.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    We work in different time zones, so they can’t have their entire staff on my schedule. In the beginning the schedule was difficult, but that’s since changed, and we now have a morning to early afternoon US schedule.
  • 5.0 Cost
    Value / within estimates
    We would have paid 3-5 times as much for other companies. They had the experience we needed for this project, and they were able to bring in different resources for our needs. We haven’t had to go outside of their company for anything.
  • 5.0 Quality
    Service & deliverables
    My score is based on the time it took to complete feature sets. Also, the architecture they developed doubled the speed of what we were experiencing before.
  • 5.0 NPS
    Willing to refer
    I've already recommended them to several companies.

Development of API Driven iOS & Android Apps for Caregivers

“[T]hey did a good job of taking our vision and bringing it into reality."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Dec. 2015 - June 2016
Project summary: 

Brainvire built native Android and iOS mobile applications, connecting APIs and creating an intuitive, consumer-friendly user interface. They led the app’s design, working within branding guidelines.

The Reviewer
 
11-50 Employees
 
Concord, California
General Manager, Elderly Care Services Provider
 
Verified
The Review
Feedback summary: 

Currently, the app is awaiting release while complementary hardware and software solutions are developed. The design and the user experience (UX) was well-received, particularly the menu and different screen interactions.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a personal security emergency response business for the elderly. I am the general manager.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire?

We needed Brainvire to build a mobile app to help engage our caregivers. It allows them to manage their account with us and gives insights into the activity that the system is performing for the elderly relative or older adult.

SOLUTION

What was the scope of their involvement?

The only work they’ve done for us as of now is a standalone native iOS and Android app. The goal of the app was to bring some added value to our caregivers. We gave them carte blanche on design somewhat — we had some general branding guidelines and some very high-level flow diagrams, not wire diagrams.

It’s all API driven. They had to connect different APIs to a standalone database and then present that data in a very consumer-friendly UI that was intuitive. They focused a lot on cleaning up the APIs. The UX was important because we really try to live and die by having a really simple experience, whether it’s our call center, sales experience, or on our website. Getting that UX into an app was the first test for us. Brainvire took what we’ve done on the web and brought that into the app very nicely for us.

We engaged shortly after evaluating and documenting a statement of work. We worked on Android first. It was easy to get something out quickly and not have to go through all the roadblocks that come up when working on iOS. We got that done and then we could start testing it, giving feedback, and beginning to building up on marketing.

How did you come to work with Brainvire?

We met them at a Magento Imagine Conference 3-4 years ago and liked Chintan, the CEO. They had a lot of experience with Magento as well as across a range of software, which was compelling for us. We used that first engagement to try out the relationship and felt that they had good communication and good organization. They had a good understanding of what we were trying to accomplish.

How much have you invested with them?

We've spent $25,000 so far.

What is the status of this engagement?

We started working together in December 2015 until June 2016. Currently, we’re evaluating other options to work with them further.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app isn’t on market because we had a shift in priorities—instead, it’s still waiting in the wings. We will bring it out, but we were trying to bring in other hardware and software solutions that would better complement it. 

Our director of sales and marketing was really impressed with the design and the UX they came up with, and he’s a real stickler for design. We were also really pleased with the interaction between the different screens and the menu system they came up with. We didn’t need to change it too much. The only issue was just the speed of the APIs, and we were reliant on that outside vendor to enhance that aspect.

How did Brainvire perform from a project management standpoint?

We’re happy with them. There’s pretty good communication and status updates. You could tell they were really trying to learn our business and dive into what we were trying to accomplish. The statement of work was thorough. We used a project management tool that I can’t recall the name of.

What did you find most impressive about them?

From what we gave them and what we ended up with, they did a good job of taking our vision and bringing it into reality.

Are there any areas they could improve?

There are some general challenges when you deal with any offshore vendor when it comes to communication. It’d be great to continue to challenge them to be more fluent in English.

5.0
Overall Score Brainvire are good if you’re looking for a vendor with a lot of experience across a vast array of software tools.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    They know the simplest and easiest software to use to accommodate the challenge.
  • 5.0 NPS
    Willing to refer

Advocacy Mobile App for Non-profit

“The app looks sleek with a good user interface — in fact, I’m surprised that it came out so nicely.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Aug. 2016 - Ongoing
Project summary: 

Brainvire is building a mobile app for iOS and Android that volunteers can use to create resources and share information on social media in support of people with disabilities. More features will be added soon.

 

The Reviewer
 
1-10 Employees
 
Los Angeles, California
Pranav Desai
Founder, Voice of Specially Abled People
 
Verified
The Review
Feedback summary: 

Despite the limited budget, Brainvire delivered an app with an attractive visual design and user-friendly navigation. Brainvire’s team is responsive, friendly, and professional. The communication is both detailed and prompt, which helps keep the project on track.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a California-based nonprofit organization that advocates for people with disabilities. We want to empower them in alignment with the UN Treaty of 2006 that 160 countries have signed. These countries have agreed to do whatever needs to be done to help people with disabilities live independently.

We try to inspire people to make more inclusive decisions for the betterment of people with disabilities. There is a huge opportunity for volunteers to make a social impact in the disability sector. Because the US has a lot of good laws already, our focus is primarily outside the US. If you look at other parts of the world, the quality of life is challenging for people with disabilities. We want to solve that problem by having volunteers on the ground speak up and become the voices in their communities. Volunteers can help improve the accessibility of public buildings and help people get employment or education.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire?

We are a small, young startup that had a website for the first 2 years. Eventually, we thought that a mobile app would be better than a website for getting people engaged, so we decided to have a mobile app developed for Android and iOS.

SOLUTION

What was the scope of their involvement?

Our intention is to display accessible and inaccessible buildings on Google Maps, so we wanted the app to have a GPS feature. That functionality was important for us. If a volunteer takes a picture of a building’s accessibility, the app would populate the address automatically based on the latitude and longitude. Volunteers can crowdsource the pictures, and then that information will be available on Google Maps.

Similarly, we wanted people to be able to share information on social media. Not everything is accessible in America, though you’d think it would be. Last week, I took a picture of an Italian restaurant in Boston that was not accessible. I can share that information on social media so that others will know that this place is not accessible for people with wheelchairs. If you want to spread awareness, our mobile app is all about actionable advocacy. We allow people to take action by sending emails to the operators or owners of a building.

We have another feature called Pledge. I can send a Pledge request to all of the congressmen and senators who do XYZ for people with disabilities, and that information can be tracked. The way I see Pledge helping people is that more and more will be sensitized to taking action when they receive links from their friends who are also volunteers. That’s how we are spreading awareness. We are not here to do any negative advocacy. We want everyone to feel like they can do something, which is why the mobile app includes the Pledge feature.

As of now, there is no donation option in the app, but we intend to add that in the future. Last August, we never thought we’d be asking for money. However, when we looked at our expenses, we realized that the cost of building this type of app was not small.

What is the team dynamic?

We worked with a project manager and developers. I could pick up the phone and call anyone.

How did you come to work with Brainvire?

I’ve known some of the people at Brainvire professionally for a few years, and they agreed to build the app for us. I said, “Obviously we will need your help because we need to make a very good tool that volunteers will use.”

How much have you invested with them?

I would like to keep that confidential, but you can imagine how much 2 mobile apps would cost. A mobile app could easily cost thousands of dollars.

What is the status of this engagement?

We started talking to Brainvire about the app in August 2016. It has taken almost a year, but we are finished with the first phase of development now. There was a lot of work done in the last couple of months. We released the app last week on Android and iOS.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The iOS app went live Sunday, so we don't know how many have downloaded it so far. I think the Android version went live on Friday. We haven't reached out to many of our volunteers yet. We first want to make sure everything is working fine, so only a small group of people have it now. I’m actually going to look at the statistics today.

How did Brainvire perform from a project management standpoint?

Good. Every week, they sent a time sheet of the work they had done and did proper issue logs. We communicated a couple of days a week via email, and they responded promptly. I have an advantage because I live in California — my evenings are their mornings, so we can have Scrum calls, Agile, whatever you call it, every day during that critical time.

What did you find most impressive about them?

They do things well. The app looks sleek with a good user interface — in fact, I’m surprised that it came out so nicely. They did a good job on the navigation, and I did not expect that. They must have a good graphics team. The feedback from my 20–30 volunteers during the testing has been good.

Brainvire’s communication skills are also impressive. They’re friendly and professional. They are always willing to take on an issue if there’s a problem on their end.

Are there any areas they could improve?

I can't think of much Brainvire could improve. Our app is not a difficult full-time project. Because we’re a nonprofit, we spend our money as it comes in. The project has taken a little longer than I originally thought it would, but I can’t lay all the blame on Brainvire for that. The capacity planning was not done like it would be in a typical project, though everything went perfectly fine. I wouldn't say they’ve come up short on their side.

5.0
Overall Score Brainvire is a reliable partner. They do quality work. They understand your vision and mission. They do their best.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We wanted to go live before August 5, at least on Android, and we achieved that timeline. In 24 hours, we will see the response and begin fixing issues on our end.
  • 5.0 Cost
    Value / within estimates
    They provide excellent value because they think for you, especially if you don't know all of the possibilities on the technology side.
  • 4.5 Quality
    Service & deliverables
    Brainvire’s quality is very good, although we don't have many deliverables yet. I have to ask them for more details that I think should have been included, but sometimes different expectations occur.
  • 5.0 NPS
    Willing to refer

Magento & Database Development for Game Accessories Store

"They’re honest and on top of it."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2017 - Ongoing
Project summary: 

Brainvire helped with a Magento site update, providing custom integrations and PHP tools for bulk ordering. They connected 3 databases for product management, and continue to provide occasional maintenance.

The Reviewer
 
11-50 Employees
 
Los Angeles, California
Marketing Manager, E-commerce Storefronts
 
Verified
The Review
Feedback summary: 

Page load times went down from about 12 to 2 seconds, and efficiency between databases increased substantially. Brainvire is honest, and provides breakdowns of what’s planned and how much it will cost. While they could offer a direct support line, they are responsive via email and IM.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a company that develops video game accessories and physical skins for controllers and consoles. We also make controller stands. We are an official Xbox, PlayStation, and Nintendo skins vendor. I’m the director of e-commerce.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire?

We needed changes made on our website, new features added, and databases connected.

SOLUTION

What was the scope of their involvement?

I requested some custom changes and integrations on the website, including new features. We do B2B business and we requested some options to do bulk ordering. For the bulk import, they created a PHP system where customers can import an Excel sheet and convert it to order. I can import a PDF and it converts it to orders, too.

It then carries out the bulk import to a Magento platform. Since Magento is a SQL database and we used QuickBooks for accounting at the time, which isn’t MySQL, they had to create an immediate database in the middle to make QuickBooks connect with Magento. So they helped write a script that goes between them, as well as connect it to another site called OraTech for labeling and product packaging.

All of these databases had to be connected. When we update a product in Magento, it updates in QuickBooks and it updates in the main website backend. We use that for our factories in China to create labels and product information. They also maintain the website on a monthly basis.

How did you come to work with Brainvire?

I started with them about a year and a half ago when I was the marketing manager at a different company. They helped me with a website. It was an importer of wheel accessories and TPMS [tire pressure monitoring system] sensors from China. They helped me set up the website, API integrations, Wal-Mart integration, and customization with JavaScript. At the time, we used eBoundhost, and I asked them for software company referrals. They gave me 3, including Brainvire, and I contacted all of them. I read more about Brainvire and started with them. A month and a half later, they came and visited the office and the relationship started.

How much have you invested with them?

Around $25,000 by now.

What is the status of this engagement?

It’s been a year and a half since I started working with them. My current company started working with them in February.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I use a page load time Chrome extension to measure the performance of the website. It was running at 11-13 seconds per page load. After their work, it went down to 2-3 seconds. They helped with the images and solved some caching issues on the server. They also fixed some of the JavaScript that the previous developer did.

How did Brainvire perform from a project management standpoint?

I worked with the team on a weekly basis, mostly by email, and we used Trello to manage the project. I request changes to the site and they come up with the solution. They’re honest and on top of it. I worked with other developers in India and the U.S. in the past, and I was having a lot of problems. I would be paying an hourly rate for something that would never get done. With Brainvire, every week I get an Excel sheet with every project and how many minutes it took. They round up or down to 15 minutes in the course of an hour. I get to see exactly how much time they spend on what, and how much it costs me per project or per task. Everything has to be approved. We agreed on 40 hours per month; if it goes over, I have to re-approve.

They’re quick. They had 24-hour support right at the beginning because of what I needed. Of course, they’re in a different time zone. I’m in Pacific time zone. So up until 9:00 in the morning, they are still in the office and I can get a hold of them. Then they’re out of the office all the way until probably 5:00 or 6:00 in the afternoon and I can get a hold of them again. They offered to have a resource working during my business hours for an extra fee.

What did you find most impressive about them?

They’re a growing team. I’ve met the owner; I’ve met the project manager. I talked to a lot of people in their office in India. They’re big. They can handle small and large projects, whether you are just with them for 1 person to help you fix an issue or to update a website, or for a massive project. For my project, a company in the U.S. gave us a proposal for $15,000 and a 3-month timeline. Brainvire came up at 2 weeks and quarter of that price, and they delivered on time and on budget.

Are there any areas they could improve?

Using Skype, we sometimes had issues because of the connection. It would be nice if they had a direct U.S. number or 1-800 number instead of calling using Skype or WhatsApp to communicate. Emails were great, but sometimes you just want to talk on the phone and explain what the issue is.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Compared to other developers I worked with, 5 out 5. If it’s an urgent issue, like a site crash or 404, you pay an extra fee, but they get started on it right away. Day or night, it doesn’t matter, there is somebody there in the office to help.
  • 4.0 Cost
    Value / within estimates
    They’re not the cheapest out there. But for the project and the price, and for how quickly they do it compared to others, they’re valuable. I don’t make the budget for my department. My hands are tied there, and they’re willing to work with that.
  • 5.0 Quality
    Service & deliverables
    They did exactly what the proposal said. They deliver.
  • 5.0 NPS
    Willing to refer

Salvaged Symfony Web Application for Veterinarians

"It is a very messy task, but Brainvire was able to figure it out and make it work."

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
Less than $10,000
 
Mar. 2017 - Ongoing
Project summary: 

Brainvire has nearly finished the first version of a previously non-functional scheduling automation software for veterinarian clinics and farmers.

The Reviewer
 
Sole Proprietor
 
Auckland, New Zealand
Consultant, Agricultural Technology
 
Verified
The Review
Feedback summary: 

Brainvire's ability to turn non-technical user experience descriptions into a fully operational software is impressive. They deliver on time and clearly state the anticipated level of effort and budget for tasks.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a strategy consultant for a few companies in the agricultural industry. I get their digital projects developed and out to the market. I've worked as a consultant for the last 8 months. For the 6 years prior to that, I worked as a business manager to a global agricultural brand developing that business across Asia/Pacific region.

OPPORTUNITY / CHALLENGE

How did you come to work with Brainvire?

Initially, I was looking online for some Symfony, PHP developers in India. Brainvire is one of many companies that came up on Google. I had email conversations with all of them. Some of them were declined immediately, others I tried to get a feeling of whether they would be able to deliver what I wanted. I shortlisted two companies after a few emails and phone calls. I had Skype conversations with them for a week to give them the project brief and to understand what they could do. Brainvire came back with a better response than the other people. Then I gave Brainvire a small chunk of work to really test them and they did an exceptional job. That’s when I said, “Let’s work on a long term basis.”

SOLUTION

What was the scope of their involvement?

The project is a web based program applicable in the agriculture industry. It allows veterinarian clinics to record the activity of their veterinarians and their farmer-clients. It also enables the setting and automation of some actions. In simple terms, it’s like a calendar or a planner. It’s much more complicated than a planner though because you set up a clinic and each clinic has several registered veterinarians, and each vet has several registered farmers all in relational databases. Each farmer is unique. Every farming operation is different. Each farmer's setup has basic actions based on what’s relevant to that farm. There’s also a copy function so if you can replicate preset actions for one farm when registering a new one if they're similar. The initial developers who worked on this program couldn’t get it going and couldn’t develop all of the features that we wanted. They gave up and that's when Brainvire came in to help us bring all these features to life.

We just resolved a pictorial timer. Some actions could be words and some actions are connected to scientific graphs. It’s a program with five actions in it. The five actions have five graphics. All this has to be connected tightly and working together because they’re all time synchronized. One of the biggest troubles the previous developer had was getting all the actions to work together and sync with the provided dates and times. It’s a messy task. That’s one of the things that Brainvire has helped to make work.

Another example is the grouping function. We wanted to be able to group different actions on a particular farm. We never got that working with the previous developers. In the previous versions, it was working when you were trying to group 2 or 3 actions, but when you got over that, it usually didn't work. Brainvire designed some new feature so that you could literally bundle up any number of actions. There’s also a time function to it. If you change the first action date, it will consequently change all the dates on all the actions based on the previous set time difference. It is a very messy task, but Brainvire was able to figure it out and make it work. We are still on the development phases. We are 99% done with the version 1 of the program. Once it goes live, they’re going to maintain it, and eventually version 2 and version 3.

How much have you invested with them?

$7,000-$8,000.

What is the status of this engagement?

We started working together in March 2017 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have 15-20 people ready to test the program in about mid-September so I'll better understand the impact then.

How did Brainvire perform from a project management standpoint?

They’re quite good because we’ve got a very good relationship. I tell them my idea and what the user experience should be when they’re going through a particular phrase, but I am unable to describe that in a technical way. That’s not my background. There are a couple of guys who I interact with regularly who go back and write down the technical side of it. First, they write whether it’s going to work. Second, they write how it’s going to work. Then they put a timeframe to it. Some of the tasks could be two days and some of them could be 20 days. There’s not one major project. It’s a group of several tiny projects. Once they give the timeline, it moves fairly quickly. Most of the time they deliver the timelines they have promised. Sometimes it goes for another two days more than the originally agreed timelines, but that’s okay because things don’t work as planned all the time. There are no big project management hurdles with Brainvire. We don’t use a project management tool.

What did you find most impressive about them?

The main thing is they were able to fix those bugs in the program that the previous developer wasn’t able to do. They made it work. If they could keep delivering the existing level of service, I would be very happy.

Are there any areas they could improve?

They could be even stronger on the technical side. I don’t know how many people were working on my project and I’m happy, but if there were more people working on my project, maybe there could be a better way of doing things in terms of how they could implement my ideas into the project.

4.0
Overall Score There are quite good people there.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    There’s no 100% perfect. Sometimes they do miss timelines, but it’s not a major thing for me. It’s never offset anything.
  • 4.0 Cost
    Value / within estimates
    The cost and value is pretty good actually. I think they could reduce the time they spend on some efforts.
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer
    If someone were using something like Symfony or PHP, I’m quite happy to recommend them.

Magento Stores & Back Office Automation Development

"They make every effort to be there for me when I need them."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Apr. 2016 - Ongoing
Project summary: 

Brainvire Infotech developed custom software to manage e-commerce orders from early processing to manufacturing and shipping. They currently assist with website maintenance and feature additions. 

The Reviewer
 
11-50 Employees
 
New York Metro Area
Chief Commercial Officer, Novelty Product Manufacter
 
Verified
The Review
Feedback summary: 

The new backend has successfully automated many of the production steps, promoting efficiency and allowing internal leadership to focus elsewhere. Brainvire Infotech’s accessibility, reliability, and strong customer service continue to impress.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the chief commercial officer at a company that creates and manufactures customized gift products. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech?

We needed Brainvire to develop and maintain a platform that manages our whole manufacturing/production process. 

SOLUTION

What was the scope of their involvement?

We’ve built custom software that is tailored to our needs. It manages our whole back office. Since we provide customized products, there are many factors involved in our manufacturing process. Brainvire developed a platform to manage this entire process from A to Z. We’re an e-commerce business, so we primarily use Magento and PHP. The back office handles everything for the actual orders through a Magento-based site. It runs our entire ordering process from when an order comes in until it’s manufactured and shipped.

The types of products we sell require many stages. Over time, we’ve built on the system in order to automate a lot of the manufacturing steps. We currently have multiple Magento e-commerce stores. Brainvire has been working on the website itself in everything from doing maintenance to adding features and new designs.

How did you come to work with Brainvire Infotech?

I believe they targeted us. At the time, we weren’t happy with our current developers. They approached us at the right time, and we gave them an opportunity. I wasn’t a part of the company at the time, but I heard that’s what happened. We gave them some small projects to start, and our relationship escalated from there.

What is the status of this engagement?

We started working together April 2016, and our partnership is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The backend that Brainvire developed for us allows us to do our work in an efficient way. That lets us focus more on bringing in revenue and expanding our channels of income.

How did Brainvire Infotech perform from a project management standpoint?

Overall, we are very happy. We communicate on a daily basis. I have direct contact both with the team leader and the developers themselves. When there’s crisis, we have ways of getting in touch with them, and they’re quite responsive. We use JIRA to collaborate, for the most part.

What did you find most impressive about them?

They’re consistently available, which makes them stand out compared to other companies. They make every effort to be there for me when I need them. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They make an effort to be available when we need.
  • 4.5 Cost
    Value / within estimates
    Development is a tricky category for cost. Our main goal is to do the work well and quickly. Some adjustments need to be made, but they’ve fixed any issue that’s come up. If they make a mistake, they correct it and don’t bill us.
  • 4.5 Quality
    Service & deliverables
    There’s always room to improve. We don’t live in a perfect world.
  • 5.0 NPS
    Willing to refer

Three Part On-Demand Laundry Service App Platform

"I am very satisfied with the work Brainvire has done."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2015 - Ongoing
Project summary: 

Brainvire Infotech developed a mobile platform for iOS and Android, integrating the factory backend with both customer-facing and staff-facing apps. Other features include location services and in-app payment. 

The Reviewer
 
11-50 Employees
 
Mumbai, India
Deepak Tolani
Head of Business Development, SpinNPress
 
Verified
The Review
Feedback summary: 

After both solutions launched, nearly 1,300 customers registered on both platforms, and demand has risen by an average 20% each quarter. Brainvire Infotech’s constant availability, prompt turnaround time, and streamlined project management continue to strengthen the partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the business development head of SpinNPress, an app-based laundry service. We have our own processing unit and 3 stores in Mumbai. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech?

We asked Brainvire to develop the entire platform of our app. We use 3 different platforms that work in tandem. Our business is app-driven and has multiple integrations in terms of the backend of our factory, the customer app, and the app for our pickup and delivery staff. 

SOLUTION

What was the scope of their involvement?

When offering our services to customers, we didn’t want to be limited to 1 platform, so the app was created on both Android and iOS. Initially, we discussed the concept and decided on a plan of action. Once the build started, the work went pretty quickly, and the apps were built simultaneously.

We required apps for the backend of the business, our customers, and the delivery staff. Our top priority is for everything to work seamlessly. The customer manually puts in an address to specify their location, and we currently use Paytm for electronic payment.

How did you come to work with Brainvire Infotech?

We were referred to Brainvire by someone who had worked with them previously. After meeting with Brainvire, we were convinced we wanted to work with them because they were structured and thorough in explaining how the project would move forward.

How much have you invested in them?

We have invested around $45,000–$50,000.

What is the status of this engagement?

We started working with Brainvire in May 2015, and the relationship is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

On the Android platform, we have had over 500 downloads. We have around 1,200–1,300 registered customers. In terms of garments, we have seen a steady rise of 15%–20% per quarter on average.

How did Brainvire Infotech perform from a project management standpoint?

I am very satisfied with the work Brainvire has done. They have been extremely responsive, stuck to our timelines, and are available for support whenever we need. I’ve had a single point of contact throughout the entire project who coordinates with her team to ensure the work is completed. This has been working brilliantly for me.

What did you find the most impressive about them?

The app needed to function seamlessly through the various platforms, and Brainvire delivered what we asked.

Are there any areas they could improve?

Based on my experience so far, I am quite satisfied with everything they’ve done.  

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Everything has been delivered on time.
  • 4.0 Cost
    Value / within estimates
    The cost could be a little better, but it is justified.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I will definitely recommend Brainvire to others.

Software Resources for Cloud Integration & POS Solution

"A sense of ownership and resilience are the 2 things we definitely enjoyed about Brainvire."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2017 - Ongoing
Project summary: 

Brainvire is augmenting a development team to help with a Windows desktop app on a WPF framework. They have helped integrate the admin end and cloud system, and also helped connect internal servers.

The Reviewer
 
51-200 Employees
 
Santa Clara, California
Sudeep Sharma
CTO, Vavni
 
Verified
The Review
Feedback summary: 

Brainvire’s help has kept development on track, and they take ownership of their deliverables every week. The Brainvire team understands priorities and manages expectations and themselves well. They’re responsible, reliable, and work around the clock to deliver.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the CTO of Vavni, a product engineering services company. We provide services related to IoT [Internet of Things], cloud applications, and big data analytics. Our customers are people who are creating new products. They bring us a critical problem to solve and we provide a solution. We work with companies like Cisco and those that have a bunch of products in the market. Those are the products we launch in the market. Basically, we provide the engineering services to our customers’ brand in both software and hardware.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire?

Our focus is in IoT, cloud applications, and big data. There was a piece of a software that was generally out of our realm, which was a Windows desktop application on a WPF [Windows Presentation Foundation] framework. We didn’t have all the necessary resources in-house, so we started looking for partners and selected Brainvire to provide that small piece of the software for us.

SOLUTION

What was the scope of their involvement?

The software is a cloud-based, real-time image capture and green screen replacement tool. There are 3 pieces of the software Brainvire was looking at. One is that of the centralized client admin side, which manages inventory, people, and products.

The second process on the POS [Point of Sale] side is the desktop application, which manages actual images, modifies those images, and optimizes them for the user. A user would walk up to the desktop after snapping a picture to see the green screen modified image. They would then be able to put in any kind of background, and make a purchase.

The third piece of software is something which collects all the images and puts them in the cloud. The first 2 pieces of the software, we completed. Brainvire helped us developed the system and linked it to our cloud in the background, so all postings and purchases are on our servers.

What is the team dynamic?

I worked primarily with the project manager. We encourage the development team to be a part of those meetings because it’s also a weekly feedback opportunity, so everyone can stay on top of what’s expected of them. There were 2-4 resources on the engineering team, but on average there are 3 full time resources working on the project.

How did you come to work with Brainvire?

We found them through a mutual friend. Brainvire has experience working on a POS system in the past. That was the main reason we selected them. There was a personal referral as well as proof of past POS experience.

How much have you invested with them?

Around $20,000.

What is the status of this engagement?

We started working together in January 2017, and work is ongoing. We’ll be finishing up pretty soon.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s going through beta testing at the moment. There’s 1 test engineer, 1-2 developers, and the project manager, who is working part-time. Once it’s released to end-users, this software will have approximately 200 users. It’s not major in terms of the number of users, it’s major in terms of transactions. That number may be pretty high. It could be around 10,000 transactions per day.

How did Brainvire perform from a project management standpoint?

We had a very good ride with these guys. Initially, I was apprehensive about 2 different teams working together on a complex software like this; a lot of collaboration is required. In my experience, that doesn’t always go well.

We discussed these things in the very beginning of the project and tried to identify possible issues. However, Brainvire understands my expectations. We both have to be very resilient when changes come through or modifications need to be made, and Brainvire has been very flexible in that regard.

We enjoyed the relationship. We were able to gel rather quickly, because one of my team members is in India, and so is Brainvire. That worked out very well. They’re able to talk to each other, between teams, before coming to management. Brainvire understood our working style and understood that we wanted to make the collaboration as efficient as possible. Their management did a great job—they understood the requirements, they put the right people on the team, and it worked out. They had their weekly deliverables and we never had any hiccups.

We wanted them to manage themselves, understand priorities, flex as needed, and come back with deliverables, and they did. Their contributions in software design and development were exactly what we needed.

What did you find most impressive about them?

They own the project completely and that’s what I like about it. These guys, at some point in time, were working around the clock for us. A sense of ownership and resilience are the 2 things we definitely enjoyed about Brainvire.

Are there any areas they could improve?

In general, I never had any complaints with these guys.

5.0
Overall Score Overall is good. I really enjoyed our collaboration and am looking forward to using these guys in different projects. This was the first project and we really liked it.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    I never had a problem with these guys.
  • 5.0 Cost
    Value / within estimates
    Reasonable cost and high value.
  • 4.5 Quality
    Service & deliverables
    It may not even be their problem, but we saw little quality issues in the imaging part of the software. But it’s very, very minor. It could have been 5.
  • 5.0 NPS
    Willing to refer

Magento Enhancements for Natural Products MLM Site

"They’re able to adapt as we identify areas for improvement."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Apr. 2017 - Ongoing
Project summary: 

Brainvire Infotech manages updates for a retail platform, incorporating a subscription program and recurring revenue features alongside a members-only backend and implementing changes based on user feedback. 

The Reviewer
 
1-10 Employees
 
Thousand Oaks, California
Director, The Healing Tree
 
Verified
The Review
Feedback summary: 

The upcoming launch will proceed as scheduled, thanks to Brainvire Infotech’s complete adherence to the initial timeline and impressive customization. The team’s responsiveness, attention to detail, and cost-effective price point continue to add value to the partnership.   

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a partner of The Healing Tree. We have a retail store, offer wholesale, and do online retail for health products such as personal care, joint care, pet supplies, tea, and herbs. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech?

We need them to create a website that has subscription features and a recurring revenue model. If somebody subscribes to our site for $40 a month, they get 4 products monthly. We have an affiliate program, too, so if they share our site on social media and someone else joins, they get paid a share monthly as long as those members stay active. Normally, with the affiliate program, they get paid once per sale, but this is a monthly payment. 

SOLUTION

What was the scope of their involvement?

We had an existing website that Brainvire Infotech built on using Magento. I wanted a subscription program and a backend where members could log in to track earnings on their order history and share their unique link for others to join. I gave them information in a text document, along with Photoshop designs of the look with notes for different functions. They executing my outline. Once the site was live, we did user testing and made changes based on that feedback. The first stage took 3 months. Now, we’re in the second stage making changes.

How did you come to work with Brainvire Infotech?

I was referred to them by another web developer in Poland who didn’t have time for our project. Brainvire sent me their portfolio, which was similar to what we were looking for on our website.

How much have you invested with them?

We’ve spent about $9,500.

What is the status of this engagement?

We started our partnership in April 2017, and the work is ongoing. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

We haven’t launched the site yet. The launch is supposed to take another 220 hours. We don’t have a date yet. Based on our timeline, their work has met my expectations.

How did Brainvire Infotech perform from a project management standpoint?

They’re thorough. When they don’t understand something, we have a Skype call to clarify. If the solution is simpler than that, we communicate through email. Their availability and responsiveness are excellent. Their founder, Chintan [CEO, Brainvire Infotech] will even come to Los Angeles to visit me every few months. He’s brought some of his team as well. I rarely get to meet a CEO of another company. He stands by his work, and that’s why he’ll meet me face to face.

What did you find most impressive about Brainvire Infotech?

They’re able to adjust to my needs. We started the project in a certain direction, and they completed everything. But, when we go to the mobile site, we needed to make changes. Based on the user testing, we go back and request other changes. They’re able to adapt as we identify areas for improvement. The changes cost more money, but they’re part of the process because we can’t know everything in advance.

Are there any areas they could improve?

When I make a design and give it to them, sometimes what they upload from the coding isn’t quite right, and things aren’t aligned. I’ve asked them to fix this. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They always respond to my emails within 24 hours and address all of my requests thoroughly. If some issues seem more complicated, they ask for a Skype call to clarify.
  • 5.0 Cost
    Value / within estimates
    We’re definitely getting a great value from them.
  • 5.0 Quality
    Service & deliverables
    They’re able to bring all my concepts to life. Our website required a special functionality, with coding they hadn’t done before. They were able to deliver and stick to the budget.
  • 5.0 NPS
    Willing to refer
    I would highly recommend Brainvire to anyone looking for a customized website. If you want to wow customers with something unique, I know that Brainvire can help.

Magento & ERP Development for Sleep Products Store

"[Their CEO] didn’t just pass us over to one of the project managers and forget us. I really appreciate the personal touch."

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2017 - Ongoing
Project summary: 

Brainvire augments internal teams to assist in IT support and development, specifically with a Magento e-commerce site. They’re also maintaining and enhancing an ERP system using PHP and MySQL.

The Reviewer
 
11-50 Employees
 
Los Angeles, California
David Byun
Founder, CGETC
 
Verified
The Review
Feedback summary: 

The team at Brainvire is thorough and has an impressive attention to detail. They value relationship-building and take responsibility for the project. Though the time difference can present challenges, they do their best to communicate in a timely manner and have been reliable thus far.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of CGETC, an e-commerce company started in 2003. We sell electronic and home living accessories online in the U.S. and Canada.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire?

We have multiple websites and brands. I was looking for IT support for the Magento store as well as IT support. They complement internal resources that we have.

SOLUTION

What was the scope of their involvement?

They’re working on managing our Magento e-commerce store. They do all the programming and development related to the Magento store. The second thing they’re doing is our ERP system. We have a proprietary ERP [enterprise resource planning] system in-house, and Brainvire is maintaining and developing functions and features for the ERP. The programming language is PHP, and the database is MySQL.

Our Magento store currently has 27,000 active SKUs. It’s been running since 2003, so it’s sizable and has a history to it. The ERP communicates directly with the Magento store. Our ERP system encompasses the overall aspects of our business. We don’t just do Magento web store business, we also do Amazon, eBay, Walmart, and various other marketplace business as well. Our ERP system ties all the marketplaces into one.

How do they interact with your team?

We email requests and they email back. We also communicate via Skype, calls, and messages. We have regular Monday morning meetings at 7:00 a.m. PST which is 7:30 p.m. their time. They’re really good with keeping meetings and updating us on progress.

How did you come to work with Brainvire?

They reached out to us via email. We get a lot of solicitations like that through email because we have multiple websites. The difference in their sales pitch is that the person that contacted us came to our office for an in-person meeting. Putting a face behind a foreign IT resource company was a game changer for me.

How much have you invested with Brainvire?

We’re spending at least $10,000 a month.

What is the status of this engagement?

We started working with them in March 2017, and the relationship is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

I feel like we haven’t worked together long enough to see the impact. My trust level is manageable with them because they pulled through on due dates. We’ve had times where we had to go back and explain more and make modifications, but it’s to be expected when doing this size of a project; plus, we haven’t worked together very long.

How did Brainvire perform from a project management standpoint?

We use Asana for project management. We have a project manager that coordinates with their developers. The developer and project manager get on the call with us over Skype to discuss the issues, etc. If there are occasions where the developers don’t understand, we coordinate with the project manager.

What did you find most impressive about Brainvire?

Their communication and special attention from the management is impressive. The CEO, Chintan Shah, keeps checking in. He didn’t just pass us over to one of the project managers and forget us. I really appreciate the personal touch.

Are there any areas Brainvire could improve?

Because of the time difference, there are times we can communicate but there are also times when they’re offline. I haven’t discussed it with them, so I don’t know if they have 24-hour support available or not.

What tips or recommendations could you share that might increase the likelihood of success with Brainvire?

Know your expectations, goals, and due dates. Outsource teams do as well as you want them to. You have to be clear with your expectations and due dates.

4.5
Overall Score We’ve worked with a lot of overseas developers and development companies, and I find Brainvire to be the most responsible and available. For the quality, I’m very satisfied with their work.
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    It’s a good value for the quality, availability, and responsiveness we’re getting from an overseas IT software company.
  • 4.5 Quality
    Service & deliverables
    Their commenting and documentation is good, and their backup and rollout strategy is solid.
  • 5.0 NPS
    Willing to refer