Mobile App Development & Web Development Partner

Brainvire is a Digital Enabler and an IT consultancy firm that has fueled Fortune 500 companies and startups. Our core expertise lies in Industry 4.0 technologies like Artificial Intelligence, IoT, Machine Learning, Cloud Computing, and Blockchain. Some of the applications built by us have been lauded by the United Nations, and many others have made headlines in the leading news dailies of the US. The mobile applications built by us have achieved 10 Million downloads.

 

The success of our Digital Transformation strategies is evident in the far-reaching growth of companies like Walt Disney, Alghanim Industries, Landmark Group, EagleHills, Times of India, Entrepreneur, Micromo, Havells, BottleRocket, and FreshDirect.

 

As a technology agnostic company, we are a 600+ strong workforce of IT innovators, with 1500+ success stories. From creating innovative solutions for retail giants to world-class experiences for top consumer brands to streamlining financial processes of e-commerce bigwigs, our capabilities are vast and adaptable.

 

We deal with open-source frameworks like Node.JS, Python, PHP and also offer premium Microsoft solutions to our clients. Our geographical presence spans over 11 international locations. It gives us the opportunity to provide on-site, near-shore and off-shore solutions to our global clientele.

 

Agile development methodologies and stringent QA protocols eliminate prevalent roadblocks in any of our business cases. Brainvire adopts a futuristic customer-centric approach while conforming to the latest industry standards. Our relentless efforts in this direction have made us the leaders on popular customer rating platforms like Clutch and GoodFirms.

 

Brainvire is committed to offering time-tested contribution by innovation in the field of Information technology.

 
$10,000+
 
< $25 / hr
 
250 - 999
 Founded
2000
Show all +
South Jordan, UT
headquarters
  • 1226 West South Jordan Parkway, STE D,
    South Jordan, UT 84081
    United States
other locations
  • E 701 Lotus Corporate Park, Laxmi Nagar, Western Express Highway, Goregaon (E)
    Mumbai 400063
    India
  • 1255 S State St. # 906
    Chicago, IL 60605
    United States
  • 100 Duffy Avenue, Suite 510
    Hicksville, NY 11801
    United States
  • Suite 1709, Gold Crest Executive Towers, Cluster C, Jumeirah Lake Towers
    Dubai 117183
    United Arab Emirates
  • Sheth Corporate Tower, 9th & 10th Floor, Nr. Nagri Hospital, Purshottam Mavlankar Marg, Ellisbridge
    Ahmedabad 380009
    India
  • 470 Malaga Road
    Mississauga, ON L5B3W2
    Canada

Portfolio

Key clients: 

HealthyPlanet Canada

TentAndTable

DHI Telecom

Versa Table

3dInnovation & 3DUniversal

Amazing Nutritions

Meet.me (acquired in USD 100 million )

BodyLab (Jennifer Lopez's Product)

FreshDirect (New York based Leading Grocery provider)

Dispensaries (Marijuana Leader)

ENTREPRENEUR

In publication since 1977, Entrepreneur is an American magazine and website that carries news stories about entrepreneurship, small business management, and business. It is published by Entrepreneur Media Inc., headquartered in Irvine, California

Landmark Group

Landmark Group is a multinational conglomerate based in Dubai, UAE that is involved in retailing of apparel, footwear, consumer electronics, cosmetics, etc. It began its journey in 1973 with one store in Bahrain and has grown into one of the largest retail and hospitality conglomerates in the Middle East, Africa and India.

Coupon Chief

Coupon Chief is USA’s largest online platform for providing internet users with the latest discount offers and promo codes. With a presence across 65k stores, it serves around 5M+ viewers every month and handles a massive database of 3M+ coupons.

FRESHDIRECT - ONLINE GROCERY SHOPPING AND FOOD DELIVERY

FreshDirect is an online grocer that delivers to residences and offices in the New York City metropolitan area. It has pioneered the short supply chain and ensures delivery of fresh food to its users, directly from the source.

DISPENSARIES - MEDICAL & RECREATIONAL PRODUCTS

Dispensaries.com is a digital portal for consumers seeking information related to the growing medical and recreational cannabis industry. It provides information for cannabis curious individuals on products, services and business that serve the industry as well as content related to the sector.

Del Condominium Rentals

Del Condominium Rentals is Toronto's foremost condominium rental and condominium property management company. It offers complete facility management solutions for its customers and features a diverse range of options for property buyers, renters and realtors.

FOSSIL GROUP, INC.

Fossil Group, Inc. is a global design, marketing, and distribution company that specializes in consumer lifestyle and fashion accessories. The Company’s principal offerings include an extensive line of men’s and women’s fashion watches and jewelry sold under a diverse portfolio of proprietary and licensed brands, handbags, small leather goods, and accessories.

Eagle Hills

Located in UAE, Eagle Hills is a Middle East’s big real estate development company with a presence in Africa and Eastern Europe as well. Listed in Dubai Financial Market, it has a dominance over 36 markets across the continents. The Burj Khalifa is its proud project along with many large-scale products worldwide

Tridel Group of Companies

The Tridel Group of Companies is one of the largest residential Real Estate Groups in Canada. The Group consists of several affiliates focused in diverse areas of real estate including development, sales, construction, property management and other related real estate services.

Alghanim

Alghanim is a leading conglomerate in the Middle East with headquarter in Kuwait. Alghanim holds the vast portfolio of multiple industries such as manufacturing, automobile, electronics retail, food & beverage, Oil & Gas, shipping, insurance, advertisement and many more. You name the business and it’s in their portfolio.

Easa Saleh AI Gurg

Easa Saleh AI Gurg is a multi-divisional conglomerate with 23 companies in the UAE. Considered as Dubai’s one of the leading enterprises, this group has a range of diverse products and business interests in retail across the globe.

BRIDGESTONE

The Bridgestone Group is eternally committed to serving society with superior quality. The group will fulfill our responsibilities decisively. As you reach for the future, the Group will remain by your side. 

CRAFTSVILLA

Craftsvilla.com is a marketplace to "Discover Unique Indian Products" including Handmade, Vintage, Ethnic, Organic and Natural products from India. Craftsvilla.com uses a marketplace model to capture the regional variations of India. Craftsvilla connect local artisans & designers directly to global customers and thereby increase their livelihood, remove middlemen, help them create/promote their brand and thereby preserve

our culture, traditions and values.

Union Coop

Union Coop is one of the leading market dominants of the United Arab Emirates. The company excels in the retail industry by having established 15 branches of their hypermarket spread over strategic areas in Dubai.

EPICOR

Epicor Software Corporation provides industry-specific business software designed around the needs of manufacturing, distribution, and services organizations. More than 40 years of experience with our customers’ unique business processes and operational requirement are built into every solution―in the cloud, hosted, or on premises. Epicor products are working today on a global scale, delivering impressive benefits to companies

just like yours. With a deep understanding of your industry, Epicor solutions promote growth while managing complexity and increasing efficiency.

ZAFCO

ZAFCO is one of the leading importers and exporters of automotive tires, batteries, and lubricants and operates internationally to cater the needs of hundreds of customers spread across all six continents.

VERSA TABLES

Versa Tables is USA based company selling furniture related products such as, Classroom, Office, Computer Tables, Standing Desks etc. online through website. Previously the website was developed in PHP language but client wanted to transfer into more stable and scalable platform so we suggested to develop it into Magento. Customer is able to browse the products and select the product attributes. Here due to verity into the

products there are different Product Attributes management done at the Magento side. The web shop is also integrated payment gateway for online payment and shipping gateway for shipment of the orders.

HEALTHY PLANET

Healthyplanet.com is a renowned online store of health foods, supplements, nutrition and body care products. It is one of the most renowned brands for reasonably priced herbal products, bodybuilding supplements, diet products and natural cosmetic products. As compared to other online retail stores, healthyplanet.com offers organic and high-quality products at near to wholesale prices.

LET MY SPACE - SMART WAY TO RENT OR SHARE SPACE

Let My Space is a new platform where landlords and property seekers can connect directly to rent or share space.

BODY LAB

Body Lab is all about health and fitness formulas for women. It has got healthy recipes, diet plans and expert advice for women. This is going to be the favorite of all women, as it gives good health and physic tips and ideas. The basic requirement of the client was to develop a mobile application for the same that helps women to stay fit.

SHOPPERS STOP - ECOMMERCE STORE INDIA

Shoppers Stop is one of the best online stores offering products of national as well as international brands for men and women. 

TENTANDTABLE

The client is one of the best companies in the inflatable industry. They have got experience in commercial grade bounce houses and equipment of over 25 years. They sell a wide range of products. each of them divided into the categories like inflatables, inflatable accessories, floor dryers, party tents, tables and chairs, party accessories and close outs. They sell pole and frame tents, bounce house and water slide inflatables,

banquet chairs and tables as well as commercial inflatable blowers in all sizes. The client wanted an eCommerce website for the store.

TRADEDESK

Tradedesk is a destination that’s both informative and aligned with trade values. Tradedeskagri.com is an app that provides real prices accumulated from its extensive network of verified buyers, sellers and brokers  around the globe. With over 35 years of on ground experience and a dedicated team that works round the clock to get you greatest returns on your trade.  

DHI TELECOM GROUP

DHI is a U.S. Department of Defense (DoD) telecommunications, live media streaming and video on demand solutions provider, official Army & Air Force Exchange Telecom Concession and Space & Naval Warfare Systems Command (SPAWAR) MWR internet service carrier. As a global telecommunications provider, DHI helps people in even the most war-torn regions achieve the freedom of communication and information.

SEEKZOO

SeekZoo is Marketplace empower consumers and promote local businesses with a bold and innovative approach to online commerce. SeekZoo pays you to refer friends, family, and acquaintances. Imagine supplementing your income by sharing a great deal. SeekZoo connects business and consumers at a fraction of the cost of other online coupon sites.

SPINNPRESS

Spin 'n Press is dedicated to serving your washing, dry cleaning and ironing requirements keeping in mind three distinct principles: Quality, Pricing, and Schedules. We have addressed these three areas with rewarding solutions and experiences for our customers. The quality of our service is consistent as we use the best-imported technology and superior washing formulae's. The goal at Spin N Press is to make the process of

managing your laundry needs extremely convenient.

BRAGSHARE - WHERE EVERYONE IS SOMEONE

Bragshare is a network where you can connect to people and family members and post your announcements, ancestors, achievements, clasifieds and jobs.

APPLY TO TOP UNIVERSITIES AND STUDY IN INDIA WITH ADMISSION DESK

Admission Desk is the hub for higher education in india associated with 100 institutes and providing online, professional and full services for students who wish to study in india.

INLOYAL - LOYALTY MANAGEMENT APP

Inloyal helps you pocket all your loyalty membership and reward cards with a single app on your mobile phone. You can Keep all your loyalty cards and rewards on your phone in a virtual 'pocket'. inloyal is ‘the’ digital loyalty pocket for retail customers and plug-and-play loyalty rewards management platform for retailers. Via inloyal, your brand can have its own loyalty program created, integrated with your storefronts and

hosted on cloud in no time. Whether you have an existing program or wish to create a new one, all your existing data shall be accounted for and your program will wake up to an updated start, ready to emerge as a much stronger and advanced tool for your brand and customers.

MYMiLKiD

MyMiLKiD is focused on providing the tools to safely and securely manage all aspects of the storage, transportation and usage of your precious breast milk. The first all mobile breast milk management tool designed specifically for busy Moms (patent pending!). MyMilkID and MyMilkID Pro allow for easy communication between Mom and Caregiver to share important information or simple updates.

AMAZING NUTRITION

Amazing Nutrition is a USA based client selling Nutrition products online. All Amazing Nutrition Products are manufactured in US & Canada in FDA Certified Facility. The web portal users can browse through various products along with its details and place an order using One Page Checkout and online payment functionality.User can browse the products by Brands and integrated with Daily Sale extension to display daily product

sale with timer. The website has also been integrated with the responsible & mobile/tablet compatible theme.

Loyalty Management Application for iOS and Android

• ReZoop helps businesses know their customers.
• It's free.
• It's quick and easy.
• Zoops are free advertisements for your business.
• Customers stay connected with the businesses via the Zoops more than with any other form of advertisements or communication channels.
• Zoops provide a mobile platform for businesses to keep in touch with their customers in real
time.
 
https://itunes.apple.com/us/app/rezoop/id548246679?mt=8

Reviews

Sort by

Magento Development for Online Retailer

"Brainvire is a reliable partner. Chintan [Shah] really cares that we are happy with the results."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2017 - Ongoing
Project summary: 

Brainvire replaced another vendor that had been floundering for two years, and in just months has completely rebuilt a Magento store and provided marketing services.

The Reviewer
 
51-200 Employees
 
Miami, Florida
Carlos Antillano
Head of E-Commerce, La Cuisine International
 
Verified
The Review
Feedback summary: 

The new e-commerce store receives a lot of compliments and logistically the business now operates more cohesively. The team makes an effort to respond to requests effectively and efficiently, and go out of their way to please, earning themselves more and more responsibilities.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

La Cuisine Appliances sells appliances, small electric kitchenware, and high-end cookware. It’s pretty much everything you need for your kitchen. I am the head of e-commerce.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire?

I developed a customized platform using a previous vendor. That vendor took two years trying to develop my website and nothing was working. I decided to switch to Magento 2.0 and I needed the platform to be redeveloped. I needed it launched in the beginning of November 2017.

How did you come to work with Brainvire?

I went through an interview process at IRCE [Internet Retailer Conference & Exhibition] with different suppliers including Brainvire. I’ve been in the internet business for 14-15 years. This is my 6th major development project. Being in this business for so long, I know the key questions that need to be asked. After months of discussions, I saw the work that Brainvire had done. They provided the right answers to my questions. My project was time sensitive. I felt they were prepared to handle my project and in a timely manner. I felt comfortable with Brainvire.

SOLUTION

What was the scope of their involvement?

There are a lot of logistical challenges in the appliance industry. There are so many things that need to be developed. For instance, we cannot sell certain goods in certain areas. I sell some of the appliances by zip code. I have hybrid shipping arranged because I ship both small things and I also ship LTL [less than a truckload].

I’m an authorized dealer. I work only with high-end brands. Some high-end brands require you to sell only to a certain region. I also have pricing restrictions. On some items, I can’t show prices. You have to have special modes to handle that. I have an SAP connection integrated with Magento for that. Then I have a timeframe working closely with Google as an agency, and I have a deadline until launch. Payment gateways are another issue using SWIFT. 

The biggest challenges are shipping, pricing, and having two worlds in one - selling appliances and utensils on the same site and trying to display them correctly. Brainvire redeveloped my platform on Magento 2.0. Their Magento 2.0 knowledge is significant. They know the market, the apps, and everything I needed to know. In the past, developing the shipping model would have taken me three months. With Brainvire, it takes them 4-5 days to find the right app and extension. Another example of Brainvire's speed is when I needed an Instagram feed. An Instagram feed with my previous developer would require a month of development. With Brainvire, it was three days with the right extension.

Their knowledge of the Magento Marketplace is extensive. They did a remarkable job by launching on my timeframe. I worked with a different company for almost two years trying to develop the site better. Brainvire replaced them and was able to do it in almost 3 months, which is remarkable for the amount of work. I’m planning to give them my maintenance work. With what they’ve shown, I feel comfortable giving them more of the work that I was planning on giving to a different agency.

What is the team dynamic?

I work simultaneously with five people. This is something they do very well. Each one is very task oriented with whatever they handle. Chintan [Shah, CEO] sets up everything for you and the pricing. He visits me almost every month. They assign a project leader, too who has basic knowledge of what's going on. Immediately I was assigned a head developer, product content person, and a marketing person since they're also doing some marketing strategy and SEO work for me. Then there is another product optimization team that works on product attributes and optimization of each product. I speak to the developer, product content person, and the marketing person on a daily basis. I speak to the account executive the least.

How much have you invested with them?

I've spent $14,000. They’re cost-effective. For the quality of the work, they’re not the cheapest ones, but they’re not too expensive either.

What is the status of this engagement?

We started working together in July 2017 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Internally, I receive a lot of feedback. We are a company of 100+ employees. Everyone says the website is clean and impressive. It has all the needed features. I see a huge difference compared to previous work - I see a clean project. They’re fast. My issues are solved immediately. I don’t have to wait 2-3 days for them to see a help request and approve it.

How did Brainvire perform from a project management standpoint?

They’re super responsible in replying to me. They contact us first thing in the morning and late at night. They do everything by Skype. They have the tasks we request done by the time we wake up and start our day in the morning.

What did you find most impressive about them?

They assign the right person for the right task.

Are there any areas they could improve?

I have worked with people from their area before. Sometimes you have to explain things three or four times. I don’t know if it’s because of the culture or language barrier. That part can be frustrating.

What advice would you give to a potential client of Brainvire?

The person on your own team who handles your project with Brainvire must be super clear in how to handle timing. If you’re sending content at night, in the morning you’ll have it done. Then you’ll have the opportunity to go through everything and make any corrections to what they did. You go home and send your email. When you wake up, what you sent is done. It’s an effective pattern. Brainvire is a reliable partner. Chintan [Shah] really cares that we are happy with the results. For instance, we're working on something that is taking longer than we initially thought. He says he’s not going to bill us for it. It’s a kind gesture and it’s not delaying my launch.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    No matter what time expectations I set, they make it happen.
  • 4.5 Cost
    Value / within estimates
    They're not the cheapest, but they're valuable.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would definitely recommend them.

Product Catalog iPad App for Diamond Business

"It’s rare that they don’t meet deadlines."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2013 - Ongoing
Project summary: 

Brainvire built a diamond product catalog for internal use by a global distributed sales staff and they continue to provide feature improvements and new extensions.

The Reviewer
 
1,001-5,000 Employees
 
India
Nishchai Nevrekar
Lead Retail Systems, Firestar Diamond Pvt Ltd.
 
Verified
The Review
Feedback summary: 

Feedback from user acceptance testing has been very convincing and the end-users have received the app without any significant re-tooling required. The team reliably follows project management expectations.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.
Firestar Diamond International is a parent company that does diamond manufacturing, distribution, trading, as well as retail. The retail brand is Nirav Modi which is into luxury diamond jewelry retail.

I lead the technology for the retail division of the company. My title would be Lead Retail Systems.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire?

Brainvire has been working with us for 4-5 years on multiple projects. The chief one that I worked with them on is the product catalog application. Our catalog application is industry leading in terms of the features it provides. The business objective was to get rid of all the paper and all the reprinting of product prices, descriptions and put it all on an iPad application so it’s easily accessible and searchable for the sales teams. We’ve been using the iPad app for the past 3 years now. We wanted to bring all the details of the diamond such as the product description and diamond rate onto the iPad.

How did you come to work with Brainvire?

We found Brainvire quite long ago. We were doing iPad app evaluations, and we wanted to evaluate a few vendors. We checked out a couple vendors by searching them online through business contacts we had. We spoke to them and got their proposals. We have a strong way of evaluating vendors. We evaluate them on the team size, the current brand that they have, the capabilities and certifications, etc. Brainvire came out close to the top on most of the criteria. After interacting with the team, I was happy with their approach which is why we went with them. I think it was a good decision.

SOLUTION

What was the scope of their involvement?

We started with a requirements gathering session with them in our office. They did mystery shopping of our stores to understand what the iPad app would look like and what it would do. After that, we sat down to discuss the functionality and then they circulated a scope of work to us. The initial project we did with them to build the iPad app was around 3-4 months, but over the past 4 years, we’ve continuously built new functionalities and optimizations to the app.

One core functionality of the app is incremental sync. The iPad app does not download everything every time. It’s an offline app also but its connected to the server to get incremental data that has been added in the past for any iPad. From the server, you can manage the iPad and the iPads are tracked in terms of what is being downloaded. It allows the iPad to get only incremental data saving me a lot of cost. When I’m looking at the huge amount data on the product, including images, certificates, press, etc. we needed to be incremental in our approach.

Apart from the app which is the frontend, we are able to display products, we’re able to display the details of the products. We’re able to search products and filter them. One of the key functionalities we’ve developed over the last year and a half is an integration between the iPad app and our CRM solution, Salesforce. The integration allows us to capture profiles or customer profiles directly on the iPad app and sync them to Salesforce, including the opportunities and interactions needed for the CRM system. It also allows me to search customers when they’re at the store so I don’t have to create new customer records and find the old ones later. Those are the 3 main functionalities but it has a lot more.

Brainvire has a very flexible working style. We finalized the look of the design and Brainvire did the wireframes for us using our designs. We give them the basic theme that the app would follow and they take the cue and make the app for us.

After 3 or 4 iterations, we finalized it. Since the app has done so well, I also looked at other projects in Firestar apart from the retail side in which we could use Brainvire's help. We’re making clones of this app and customizing it for different businesses because the app has worked well for us. Those are the new projects that we are going to do with Brainvire. Apart from that, I think Brainvire is doing a few other projects like managing the Firestar website and other things like that, but iPad app and CRM integration has been our chief engagement with them.

What is the team dynamic?

They have a very capable team working on my app. There is one developer, his name is Mirek, who’s always working on our app. I specifically ask him to be on any of the functionality or development discussions along with the team lead and his boss. They make sure that they cross examine me a lot when we give them requirements so we can find the proper solution.

That’s good feedback that we have for them because whenever we tell them something, they go back, they work it out, and they come back and tell us if this is possible this way or suggest something different. I don’t find that with most of the vendors that I work with.

How much have you invested with them?

We spent $110,000 on this project.

What is the status of this engagement?

We started working with them in October 2013.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s an app for internal use only. This is only for my sales staff, and we don’t allow other people to access it. We have control of the app. We can disable the download if it were leaked.

We conduct quarterly surveys with them about how the app is working, or how they’re liking the new functionalities. We’ve received positive feedback. The users are the sales teams across the globe including the U.S., Hong Kong, London, India, and China. We have the app in Chinese. It’s going to be in Las Vegas and soon in Singapore also.

How did Brainvire perform from a project management standpoint?

I really liked the waterfall methodology that we use with them. This was requested by me and my team, but they follow it well. We receive weekly project updates and whatever is pending, they highlight the risks properly. It’s a good thing which is why we’ve also given them another project in .NET on iPad. That project deals with diamond bagging, and we’re doing the same methodology there also.

Any requirements for documents are handled over email. Requirement gathering, user reviews are in person if necessary but mostly we talk over Skype with screen shares. We have a project manager depending on the scale of the functionality. If it’s a small functionality, we just talk to the team lead and get it done. If it’s a new functionality altogether, then we have a project manager come in to give us timelines. I ensure they engage analysts to translate the requirements correctly.  

What did you find most impressive about them?

The most important thing that I find is reliability. If they’re able to give me a functionality, my UAT [user acceptance testing] is short with Brainvire compared to the others. Almost 99% of them [users] are working. There’s just one person that I need to fill the gap which is not the case with the other partner that I’m working with. I have to conduct exhaustive UATs with feedback rounds and 2 or 3 iterations. Here if I am nearing the end of the project, I know I’m actually going to end it at the UAT without having 2 or 3 rounds of iterations which is a good thing.

Are there any areas they could improve?

I think they could improve a bit on using the latest methodologies in terms of project management. They are doing what we follow at our organization. They can come back and tell us that they can use Agile or Scrum with me depending on the kind of project. I think this is something that they should actively do rather than the client telling them.  

Do you have any advice for potential clients?

At the start of the project, make sure that you get the requirements right. They are flexible, but get the requirements right and make sure that you tell them to use the right methodology or project management style. In the initial meetings let them know that you need weekly project updates. I’m not sure if they don’t do it if I don’t tell them, but this is something that I always do.  

4.5
Overall Score They gave me a quality product.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    It’s rare that they don’t meet deadlines.
  • 4.0 Cost
    Value / within estimates
    I think there’s room for negotiation.
  • 4.5 Quality
    Service & deliverables
    There’s always things that can improve. They deliver things on time, they’re properly tested with correct updates and governance.
  • 5.0 NPS
    Willing to refer

App and WordPress Development for Audiology Clinic

“Their ability to perceive needs that I’m going to have … before I'm even aware of them was fantastic.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2016 - Ongoing
Project summary: 

Brainvire developed a WordPress website with an easy-to-use CMS and an online hearing test. They also developed a B2B, software-as-a-service application that’s integrated with social media.

The Reviewer
 
1-10 Employees
 
Salt Lake City, Utah
Kevin Harward
Founder, Intermountain Hearing Centers
 
Verified
The Review
Feedback summary: 

Brainvire was established as a valuable resource due to an attractive price, excellent project management, and transparency. They’re accommodating and organized, and yield a proactive and intuitive approach. Deliverables have been accurate and visually appealing throughout the ongoing relationship.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a small chain of audiology clinics, as well as a startup marketing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire?

I was looking to build a website and application for my companies.

SOLUTION

What was the scope of their involvement?

Initially, I had them start by building a WordPress website for me. I wanted to see what it was like to work with them before moving forward with the app for my marketing company. I was so pleased with their work that I decided to move forward with the app development.

The website for my audiology clinic needed to be formatted in a way that would allow me to easily update content myself once completed, and it also needed to be aesthetically pleasing. It’s not a website with the purpose of direct sales, but more of an advertisement with informative content. It needed to be well organized, have a good flow, and be easily updateable with a few new features to make it look high tech.

I had Brainvire develop an online hearing test for me, which is really unique. From a development perspective, there was a heavy amount of communication between myself and the team I was working with. They had to understand what it meant to test someone’s hearing, understand my vernacular, and how this all correlates with the software’s functionality. I gave them a little bit of information, and then they worked it out. They have been really good at handling anything I ask them for, figuring it out, then coming back to me with a solution.

The app has a lot of requirements, some of which are proprietary, but it’s also very heavy on the administrative side. Brainvire had already done a website for the marketing company, as well as an administrative site which allows someone to log in from the website itself.

The administrative site manages accounts and groups of accounts, salespeople, everyone who uses the app, and people who are licensed with the app. It also gives me complete control and transparency over everything that is happening with the app at all times.

The app needed to be integrated with Google, Facebook, Twitter, and YouTube, as well as be able to capture images and video and seamlessly upload them. The purpose of the marketing app is to drive user-generated content. It is a B2B, software-as-a-service type of company, just in an app-based form, which is easier for people to use.

How did you come to work with Brainvire?

Someone who works for me had used them for an operating system, and he recommended them. After talking to Brainvire, it became very apparent that they were confident and could easily handle my workload. They also offered the best price by far, and in the beginning, I used them solely for that reason. I had checked out 3 other vendors at the time and received bids for the project from each, but Brainvire’s price was dramatically less expensive.

How much have you invested in them?

We spent about $17,000.

What is the status of this engagement?

We started working together in May 2016, and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app and websites are finished, but they aren’t live yet because I’m fine tuning some things.

How did Brainvire perform from a project management standpoint?

They performed excellently from a project management standpoint. They were extremely well organized, and typically waited on me to provide information before moving to the next step. I was the slow point in the whole process. My communication with them was via email and phone, and we would Skype about once a week. Right after our Skype chats, I would receive an email recapping everything we discussed in bullet-point format, including what things have been resolved, what they were going to work on, and what information I needed to provide them with.

What did you find most impressive about them?

The design of the website was excellent, and they executed accurately the first time. They had given me a couple choices, and one was absolutely perfect and matched my vision beautifully. Their ability to perceive needs that I’m going to have for my software before I'm even aware of them was fantastic. They look ahead and plan things for me even though I haven’t planned ahead for myself.

Are there any areas they could improve?

They did great, and I have no complaints.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were always able to accommodate my schedule.
  • 5.0 Cost
    Value / within estimates
    The cost and value were beyond excellent.
  • 5.0 Quality
    Service & deliverables
    They were eager to please.
  • 5.0 NPS
    Willing to refer

Development for Website & Financial Analysis Software

"Their work ethic stands out most to me, and they’re proactive with communication."

Quality: 
4.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
$50,000 to $199,999
 
2012 - Ongoing
Project summary: 

Brainvire helped design and develop a website. They are also providing various user traffic and conversion rate reports, as well as helping with financial software integrations.

The Reviewer
 
1-10 Employees
 
Haleiwa, Hawaii
Greg Pietsch
Founder, The Value Compass
 
Verified
The Review
Feedback summary: 

The platform received positive feedback and is still undergoing enhancements and expansions. Though Brainvire can sometimes move too quickly and sacrifice quality, responsiveness and project management was consistent and reliable, even despite the time difference. Overall, they exceed expectations.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

My background is investment banking and merger and acquisition advisory. My company, The Value Compass, is a financial platform that I’m partnering with Brainvire to establish. It will be a useful tool for businesses to determine and grow in value, and to position themselves for a potential sale.

The impetus for this project came about when I was working on a deal in Hawaii for a client who wanted to sell his business. I came across a property that was in the family years ago. I bought it and got it back in the family. I was going to subdivide the land, but instead, I ended up protecting it with federal, state, and county programs that had never been used in Hawaii. I established the protected lands as a model to advance land conservation and sustainability in Hawaii. Over the course of 5 years, I got a development plan in place using conservation easements. After that, I built a business model around how to best show the property in ways that get people excited about land conservation, and sustainability. We have a 4-prong approach. We do about 125 events a year, including weddings, corporate retreats, fundraisers, and birthday parties. We do therapeutic and leadership-based horsemanship programs. We work with Wounded Warrior Project and the military has a big presence in Hawaii. We work with kids with autism and kids with terminal illness on the horsemanship side. We have a farming component, fruit tree farm, avocado orchard, and an aquaculture site. We have a native botanical garden area, and we team up with the land that’s adjacent, for forest restoration work. Collectively, we’re just trying to tell a great story.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire?

We had a real basic website initially for this business. As we grew and became popular in Hawaii, we needed to revamp and restructure the whole website. I had a vision and needed help determining the needs of the platform as far as technology goes.

SOLUTION

What was the scope of their involvement?

I approached Brainvire to assist with our website. What carries our business is the event side. It’s content- and picture-driven. We developed the site in a way that appeals to brides and people that are interested in parties and things like that. The current structure of the website is a million times better than what it was initially. We continue to work on improving efficiencies and content and things like that. It’s an ongoing project in terms of maintenance and smaller-scale tasks like conversion rate and traffic reports.

We’re working on the next stage now—an integration with other financial software. That’s a key component to our ability to really develop and enhance this platform. That integration is going to be critical for us, because it will give us direction as we put out all the values that the platform is meant to provide. I’m looking to Brainvire to take care of that and some other backend tasks, which is going to be a big value add for our business.

This was on the backburner after we built out the core architecture. I went out to Mumbai and visited the team after we finished our first project, then we were on hold for a little bit while I looked for partners and additional financing to build out the platform.

What is the team dynamic?

I worked with a team of 4 or 5 guys during the majority of the architecture development and buildout. There’s been some turnover on his team. It’s been several years now and one gentleman I worked with closely is no longer there. I have a new lead who seems really good. I’m still getting comfortable with his financial expertise and they’re bringing in some other guys too that have some good financial expertise.

How did you come to work with Brainvire?

I was researching developers and programmers to establish an architecture for what I had envisioned for this platform. I visited different platforms that had a core infrastructure of some of the things I was going to need. Brainvire popped up on a couple of those sites. I also spoke with someone who mentioned their name. I met with about 5 different developers, mainly in the U.S. I then connected with Chintan [CEO/President, Brainvire] and had some great calls via Skype with he and his team. I was most impressed by the development expertise and the financial expertise. A lot of the groups I met with locally, in mostly California, had great development and programming expertise, but the financial side was not as sophisticated as I needed. That was the primary reason why I decided to go with Brainvire, based on a few select individuals that I interviewed and got comfortable with.

How much have you invested with them?

About $60,000 for this platform.

What is the status of this engagement?

We started working together in 2012 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’ve been careful about who to share it with. I have one client that’s used it and has been happy with it. What we’ve discovered is that we want to steer it towards more of an enterprise-scale platform instead of a platform for the basic, individual consumer. Once we get through this next phase with the financial software integration, my goal is to test it with at least 6-12 clients.

How did Brainvire perform from a project management standpoint?

I was initially concerned about communication since our locations were on opposite sides of the planet, but there were no issues at all. However, I am a little concerned moving forward. As we get into the more complicated issues and finalizing things like integration, I want to make sure the team remains intact and the communication is good.

If we have really good traction with this and we get into various industries, we’ll probably need more of a local presence. That’s something that’s on my mind. As far as the initial buildout and architectural development, I was really pleased. There were no issues.

We had a regular schedule; communication was always good. Some members of the team communicate better than others; we have had to repeat ourselves sometimes. For the most part, the points of contact and the lead programmers were very good. I had hundreds of different PowerPoint slides and all sort of spreadsheets and things that we worked through together. Most of the communication was via Skype and email.

What did you find most impressive about them?

Their work ethic stands out most to me, and they’re proactive with communication. I set a timeline and I set different thresholds we had to hit to make sure I was comfortable moving forward. They hit all those, sometimes ahead of schedule and beyond my expectations. The question moving forward is just being able to consistently do that. So far, it’s been good.

Are there any areas they could improve?

For both platforms, sometimes moving too quickly on something can work as a disadvantage. They could benefit from being a little more thoughtful about feedback and tasks, and really taking the time for quality control and reviewing before delivering the results to the client. Oftentimes, I receive something that I really shouldn’t have seen until it was reviewed by a higher level. It was nothing major, but there were little things that could have been dealt with internally, had the right eyes been on it.

Do you have any recommendations for someone who’s considering hiring them?

Get a thorough understanding of the members of the team that will be providing the services. Interview them, talk to them, and get a sense of availability and scheduling. You need to talk to the people who you will be working with daily and get comfortable with them.

Moving forward, as I think about things, I’m going to need a more local presence here because we need 24/7 support and face-to-face contact to really get into the depths of a buildout. For what I needed to date, it’s been perfect.

4.5
Overall Score Excellent work driven by Chintan’s [Shah, CEO] ability to always be available and assign the right guys at the top to make sure the project is a success.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’re always accommodating and working whatever hours they need to work to meet my schedule.
  • 4.0 Cost
    Value / within estimates
    Compared to others I’ve talked to, that’s where I’d rank them.
  • 4.0 Quality
    Service & deliverables
    It’s been very good. The product is great, but keep the aesthetics and the quality control in mind as you walk through the iterative process.
  • 4.0 NPS
    Willing to refer

CRM Development for Furniture Manufacturer

“They're very cost-effective considering what we've asked them to do.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2017 - Ongoing
Project summary: 

Based on an existing platform, Brainvire developed a custom CRM solution using PHP, which will be integrated with a new Magento 2 website. They are now working with a global team to test and revise the system.

The Reviewer
 
11-50 Employees
 
Los Angeles, California
Chief Strategy Officer, Furniture Manufacturer
 
Verified
The Review
Feedback summary: 

Brainvire provides high-quality custom code and superior project management at a reasonable price. Despite the language barrier, they collaborate well with multiple teams and excel at communication. They are also good at explaining technical matters to non-technical staff.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the CSO [chief strategy officer] of a company that manufactures computer tables and desks.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire?

We wanted to mimic an existing platform that we’d built 10 years ago with an entirely different team. The goal was to make it as easy as possible for our sales and support teams to interact with customers, no matter where they came from and how they interacted with us. While we had multiple websites for different brands and product lines, we were using the same in-house sales and support teams. The challenge was to clearly identify where each customer came from so that we could respond accordingly and brand our message for each scenario. Unfortunately, our system was outdated and needed a massive upgrade.

SOLUTION

What was the scope of their involvement?

Brainvire integrated a custom CRM [customer relationship management] system with a new Magento 2 website; both were being developed simultaneously. They focused on the CRM since we had a different team for the website. Initially, Brainvire worked on the old system in order to become familiar with it. Since it used custom PHP code, they continued development in PHP for the new version. They based the new system on an open-source version of SugarCRM, which they modified heavily.

We gave them a fairly long list of requirements. For example, we asked them to rebuild the features that we were using and disregard the others. Since we had standard online leads, it was important to maintain our email lists and marketing. Our sales and support teams needed a simple way to respond via email, so Brainvire tweaked the system so that it sent messages from a specific brand email address instead of the generic parent company. They also included chat and rating functionality.

What is the team dynamic?

We work with Chintan [Shah], the owner of Brainvire, and Maharshi [Pancholi], our primary project manager. At any given time, there are at least 5 persons copied on our emails. If someone didn't reply within an hour or two, another member of the team would. They also communicate directly with the team who handles the Magento site. Aside from our in-house head of development, three to four people from our company are heavily involved in this project. It's a global team, and everybody communicates with each other for the most part.

How did you come to work with Brainvire?

I don't know where the original contact came from. Our CEO referred them to me, so they were in contact with our company before this project. They had a large portfolio that demonstrated the past work that they had done. They spoke intelligently and their price was right. After a few conversations with Chintan, I felt confident about hiring them. They felt like the best choice.

How much have you invested with them?

So far, we've spent about $30,000 on their services, but it'll be around $50,000 by the time everything is done.

What is the status of this engagement?

We started working with them in July 2017. Brainvire’s side of the project is very close to completion, with the CRM undergoing final testing at this point. I'm sure we'll find some bugs, so we’ll probably need to do some revisions. The Magento side is not yet finished, which has delayed the CRM side as well.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Thus far, Brainvire succeeded at everything we've asked them to do. While there were some hiccups here and there, that’s normal in development. It's not yet live, so our sales team and support team are still using the old system. However, the new system has been tested by the people involved, and they would all agree with my feedback.

How did Brainvire perform from a project management standpoint?

They do well in terms of project management. They stay on top of things. Any errors I've seen have been minor and fixed pretty quickly.

Overall, it’s easy to communicate with them since they are quick to respond. We use Slack and email a lot since I prefer communicating in writing.

What did you find most impressive about them?

They're very cost-effective considering what we've asked them to do. They are very capable, and I trust them with our data. It’s nice that they are patient. They understand the technology, so they can quickly explain things when one of my staff needs help.

Are there any areas they could improve?

For the most part, I don't have any complaints. The only issue I’ve ever had is their accent, which makes it hard for me to understand them sometimes. I don't really blame them for that, but it's a challenge.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They've met my requirements.
  • 5.0 Cost
    Value / within estimates
    For the cost, they're great.
  • 4.5 Quality
    Service & deliverables
    They’ve done well based on my experience.
  • 5.0 NPS
    Willing to refer
    I would highly recommend them. They're a large company that can handle the bandwidth, so it won’t harm me if they work for other clients.

Development of Event-Based Picture Sharing App

"Everything I asked them to do was done."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. - Aug. 2017
Project summary: 

Brainvire completed an app that had previous work done by multiple providers. They handled code writing and beta testing. They also helped with store releases and modifications once it was launched.

The Reviewer
 
Sole Proprietor
 
Dallas, Texas
Founder, Image Sharing App
 
Verified
The Review
Feedback summary: 

In only three weeks of being launched, the app already has 160 downloads. The team kept in touch throughout the project and delivered on time despite some delays due to change requests. They are coding experts that skillfully transformed all ideas into code.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a company that develops mobile applications.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire?

Since I’m a novice in programming, we were looking for a third-party programmer for our work.

SOLUTION

What was the scope of their involvement?

We have an event-based photo sharing app that allows you to share photos with anyone who is at the same event you are, whether you know them or not. It has a lot of moving parts and I had used multiple third-party providers for this application. When I gave the project to Brainvire, I had the basic foundation established but needed to bring it over the line. However, I didn’t want to use the people I was using before mostly because of the cost.

Brainvire did everything from applying their expertise by writing the code and putting my ideas into a code format, to beta testing the application once the code was completed. They also helped me get the app out into the stores.

How did you come to work with Brainvire?

I had looked at a couple of different companies, but I got their name from a referral. After speaking with Chintan [Shah], the CEO, we established the relationship.

How much have you invested in them?

We have invested around $15,000.

What is the status of this engagement?

We started working with Brainvire in April 2017 and the project was completed in August of the same year.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app has been in stores for about three weeks. We’re currently in the marketing phase right now, but over the last three weeks, we’ve gotten about 160 downloads.

How did Brainvire perform from a project management standpoint?

They performed very well and were in constant contact with me. As most of the operation is overseas, we had a lot of Skype calls, phone interaction, as well as emails back and forth.

We had two different statements of work that we focused on. The milestones for the first one were a little bit behind, but that was due to us constantly making changes and fine-tuning what we were asking them to do. There were also a couple of things that I thought were easier to do but turned out not to be so simple, which pushed things back a little bit as well.

Once we had the beta done, did some testing, and got some user feedback, we created another statement of work for some modifications to the app. They were right on time with it.

What did you find most impressive about them?

Everything I asked them to do was done, and in that regard, I consider it all a success.

Are there any areas they could improve?

No, not really.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    In dealing with an overseas team, timing can be a challenge as we’ve had to wait for them to call back or vice versa, but we worked around that. Everything was about as good as it could have been.
  • 5.0 Cost
    Value / within estimates
    For what Brainvire delivered, it is definitely a five.
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I have recommended them a couple of times.

Development of Web-based Foreign Language Tutor

"They can handle large-scale projects with efficiency and they have subject matter expertise."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Dec. 2016 - Ongoing
Project summary: 

Brainvire is building a web portal with various language learning modules and content features.

The Reviewer
 
51-200 Employees
 
Taiwan
Manager, Online Language Tutor
 
Verified
The Review
Feedback summary: 

Dedication to understanding business requirements for the project have lead to a successful partnership in which the work product accurately reflects the original vision. Project status is continually communicated and there haven't been any time or cost overruns.

The client submitted this review online.

BACKGROUND

Please provide us with a brief description of your company.

We’re running an online platform that acts as a foreign language online tutor through personalized learning, teaching materials, and various content in different languages.

What is your role at the company?

I'm the manager of international business relationships and IT operations.

OPPORTUNITY / CHALLENGE

What was the business challenge that you were trying to address?

The primary business challenge was to automate the learning modules along with optimizing the website speed, ensuring the proper workflow of processes, and faultless user experience across the web platform. Ensuring technical and operational feasibility across all the modules made it more difficult to make a smooth flow and appealing UI. However, the team of proficient developers and analysts identified the challenges and did an excellent job overcoming them. They got to the core of our domain and understood our requirements well.

We’re targeting different language modules and thus, the customization was a challenge. The goal of the partnership was to frame our requirements that include 13 different modules of software within a specific time period. Two of the 13 modules were required immediately so that they could be used by users during initial testing phase.

What was your process for selecting Brainvire?

We’ve approached many companies along with Brainvire. They came up with a more detailed plan and solution compared to others. They went deep to analyze our requirements. We’re running multiple courses that have to be categorized and maintained within the specific language module.

SOLUTION

What was the scope of their work?

Currently, we’re working with them for extending the website’s functionality by adding more language modules. They did a great job with the first two modules that we’d contracted for. We’re planning to add a few more into the site and we’re extending the contract with them accordingly.

They architected the whole system, developed our detailed workflows, and prepared documentation. They provided project management, issues management, template management, and integrated our site with third parties. They were always quick and responsive.

What is the size of the project financially?

The size of the project is quite big and it requires a complete customization as well. We've budgeted $50,000 - $100,000 in total. So far we’ve spent around $20,000.

What was the timeline of the project?

We’ve started a contract with Brainvire in December 2016 and it is still going on. The completed the initially contracted first two modules in August [2017].

RESULTS & FEEDBACK

Are there any success stories or metrics you can share to indicate the success of the project?

We’re currently working with them and they’ve successfully completed two modules. We’re doing beta testing on our system and planning to automate more modules like this. They’ve always been there to solve the issues and to provide support. We’re expecting to continue working with them.

How did they perform from a project management standpoint?

They’re always on time and available to us. The responsiveness is pretty good and they’re honest about timelines and cost. Also, one of the team members is always there to listen via email or Skype. It was such a nice experience with all of them and I don’t seem to remember a single instance where any of my queries remained unsolved. I would surely recommend the Brainvire team.

Is there anything that sets Brainvire apart compared to other partners you may have worked with?

There are a few areas where the Brainvire team really stands out in my mind as the best choice for us. From the very beginning, they demonstrated a strong understanding of the education-specific requirements for our project. They managed the entire project and gave timely delivery of what they created. They reported on time and it was great to work with them.

The best thing which sets them apart from others is they dedicated the time to create a detailed understanding of what needs to be framed and what the ultimate focus should be of their work. They figured out how to achieve it, what we want, and so on.

We were facing the communication issues because we're based in Taiwan. But, they have done an extremely good job by thoroughly analyzing what we need. They ask questions, understand the answers, and come up with solutions. That’s the best part of the Brainvire. Also, the responsiveness of the team always made me think about their dedication. Overall, they’re the best!

Is there any area that they could improve?

They can handle large-scale projects with efficiency and they have subject matter expertise. It would be beneficial to us if they had a Chinese speaking facilitator who could bridge the communication gap. They’re great in every solution they’re providing. I personally recommend the company to anyone else who is seeking quality outputs. They've been great.

5.0
Overall Score It has been nice to work with Brainvire and we’re still collaborating with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’re always on time and most importantly they haven’t missed any deadlines. The team reported what’s happening and what issues they’re facing.
  • 5.0 Cost
    Value / within estimates
    They stuck to the original estimates.
  • 5.0 Quality
    Service & deliverables
    The code is very well written.
  • 5.0 NPS
    Willing to refer
    I’d definitely recommend them to others as they’re a team of qualified analysts and developers.

Mobile Apps with ERP Integration

"They write proper comments in their code, and design-wise their work is also satisfactory."

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2016 - June 2017
Project summary: 

Brainvire built a B2B mobile app that provides buyers with product availability, purchase order management, and delivery updates.

The Reviewer
 
51-200 Employees
 
Mumbai, India
IT Manager, Diamond Distributor
 
Verified
The Review
Feedback summary: 

While Brainvire was the most expensive of the companies evaluated, they also provide a seamless development environment. They provide a breadth of resources, each specialized in specific aspects, lending to the project's success.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a diamond manufacturer, and we sell high value, real diamonds. I'm the head of system operations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire?

We wanted to have a mobile application for our diamond manufacturing business. This app is a general dashboard with search and results related pages. This is a B2B app; it's password-protected for our existing users and clients. Most of the clients are businesses in India and abroad. We ship goods throughout the world. Clients use the app to confirm the goods available on our website or mobile application, and then to remit payment. This app lets a client submit purchase orders online, bid online, make the formal invoice online to submit to their bank, and then they remit the funds and we ship the goods. They’re able to see our goods online and they get updates automatically through the app. If a certain type of good they are looking for is available, they also get notified.

How did you come to work with Brainvire?

We found them on Google and we ran an analysis of 10 companies shortlisted. We contacted three to four to evaluate more closely. We asked for a few samples and documentation from each of the companies. We asked for their contact details and everything, and then we found Brainvire at the top of these three to four companies, and we decided to pick them.

SOLUTION

What was the scope of their involvement?

We have requested for Brainvire to create most of the frontend for both the iOS and Android applications. Most of the frontend, UI, and other design assets were made by Brainvire. The web API and web services were made in-house. We have database developers internally to work on that.

What is the team dynamic?

I was the product manager in charge for this project, and I was coordinating with Brainvire’s team leader and project manager. On the systems side, I also coordinated with the systems developer from Brainvire. They also provided a QA team that provided input online. We had a team appointed to validate our DevOps work.

How much have you invested with them?

We've spent approximately over $30,000.

What is the status of this engagement?

We started working in November 2016 and finished in June 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

There are users connected to the app around the clock. Overall, 2,000 users are active on our website, but at any particular point in time at least 15 to 20 people are active. That is a lot considering this is a B2B app only and we give very few clients credentials.

How did Brainvire perform from a project management standpoint?

They performed fine with respect to project management; no issues at all.

What did you find most impressive about them?

They are professional people and have a good number and depth of resources. While working with them, we saw that they provide good documentation. They write proper comments in their code, and design-wise their work is also satisfactory. Overall, they were fine.

Are there any areas they could improve?

They should improve their process for handling change requests. The rest is all fine, no issues at all. They are quite expensive compared to other available resources.

5.0
Overall Score It was a good experience working with them.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    There were some problems on deliverables, but everything else was fine.
  • 4.0 Cost
    Value / within estimates
    They are the most expensive out of the people we evaluated.
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I can recommend them to anyone.

LAMP Stack Data Collection Development

“We were pleased with their overall efforts in regards to what we were trying to achieve.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2016 - Aug. 2017
Project summary: 

Brainvire augmented coding for three LAMP projects, including a geographical data collection website, a queries project, and another which involved Google and third party APIs.

The Reviewer
 
1-10 Employees
 
San Jose, California
Co-Founder, Marketing Company
 
Not verified
The Review
Feedback summary: 

One of the three projects Brainvire worked on now has over 10 million users. They excel in both communication and project management, and even put together a special team to overcome time zone differences. Their punctuality and transparency are also notable qualities.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am a co-founder and IT manager of our marketing company. We give free advertisements and space where people can host local ads in a 24/7 kind of environment. We currently generate revenue based on that model.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire?

We were in need of IT related help with SEO, along with some development work.

SOLUTION

What was the scope of their involvement?

Initially, Brainvire worked with us on a LAMP [Linux, Apache, MySQL, PHP] project where we set up certain queries.

Following this, we had a larger LAMP project where we created a website which users could post, collect, edit, and monitor data themselves. We were most interested in data collection in the backend so we could oversee growth, and provide users with geographical data.

Afterwards, we gave Brainvire another project, also with LAMP, that involved Google and third party APIs. We didn’t completely rely on Google because we had our own algorithm to analyze and collect data.

What is the team dynamic?

There was a total of six people on the team, including a senior manager, one developer, one QA, a local QA, and another person involved with management. Two of their team members were senior level and had 6-7 years of experience. They brought in another person after one had resigned, and they managed to transfer knowledge quickly. It worked out well, and I’m happy for that.

How did you come to work with Brainvire?

We had done a very small pilot project in the past that lasted about 3 months. They performed well, so we decided to go back to them for a bigger project.

How much have you invested with them?

We spent around $200,000.

What is the status of this engagement?

We started working together in March 2016, and they are currently wrapping up the project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The results have been good, and we currently have more than 10 million users. Hiring somebody local would have been difficult and time consuming, so we were pleased with their overall efforts in regards to what we were trying to achieve.

How did Brainvire perform from a project management standpoint?

They performed very well, and they were constantly communicating and keeping us updated. They had a team working in a European time zone, so we were able to overlap our hours in the morning. We provided them with some project management tools because we had our own Browsix, which was used for encryptions and chatting. They also had their own tool which was integrated locally, so everything was fairly straightforward.

What did you find most impressive about them?

I was very impressed with their communication. I was afraid that working in different time zones would be difficult, but they put together a team to work around that issue. This allowed our team to communicate with them on a daily basis to go over stats and code. I was also impressed that that they brought us in to oversee their team’s process, and we plan on integrating that into our team here.

Are there any areas they could improve?

They do their code testing and uploads differently than we do, but we figured out how to transfer their code since we are doing all the integration with our team here. That was a bit of a challenge, but we worked it out.

5.0
Overall Score I have no complaints at all. They’ve been very good. If we have another project, I’ll definitely give them a fair chance.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They did an excellent job with making a team available for us to overcome the time difference. When somebody resigned, they had another person trained for the job within a week.
  • 5.0 Cost
    Value / within estimates
    We saved a lot on the cost. Hiring six people here would have been much more expensive for us.
  • 5.0 Quality
    Service & deliverables
    They were always on time. We put a lot of pressure on them with hard deadlines, but it worked out well.
  • 5.0 NPS
    Willing to refer
    I’d definitely recommend them.

Magento Development for Food Distributor

"They've been a breath of fresh air."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2017 - Ongoing
Project summary: 

Brainvire is producing web-based automation solutions and collecting and synthesizing product data on a Magento-based site.

The Reviewer
 
11-50 Employees
 
Johns Creek, Georgia
Ron Cruz
President, Pridgen Brothers
 
Verified
The Review
Feedback summary: 

The dedicated team's responsiveness is very impressive. They're available seemingly at all hours and complete tasks efficiently and for a quarter of the price of previously contracted, American developers.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We're a food service distributor which means we buy products like Kellogg's fruit cereals or cereal bowls and we sell them in the school systems, hospitals, nursing homes, daycare centers, etc. We stock about 5,000 different products in our warehouses and deliver them by truck to customers.

I'm the president of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire?

Initially, we had some small, miscellaneous projects with our website to make it look better and more user-friendly.

How did you come to work with Brainvire?

I went to a Magento conference in Las Vegas because our website is based on Magento. There were all kinds of vendors like Brainvire there. They reached out to us prior to solicit their services. I had never thought about outsourcing offshore but I agreed to meet.

I asked for U.S. based references because I was a little worried about language differences. They speak English but it's not quite our English. I noticed on their list of references they had a lot of clients in Utah for some reason so I called there first. One of the people I called in Utah told me I would be an idiot not to hire Brainvire. He said he had referred all his tech buddies in the Utah area and so that explained why they had so many Utah-based clients. That conversation made more comfortable with the idea that Brainvire knew what they were doing.

Meanwhile, I was having issues with our vendor in Seattle that was "our agency" handling our website issues. They were taking forever to get to our projects and then when they did finally get to them they weren't doing them correctly. I decided it wouldn't hurt to bring somebody else in to look at some of these issues.

SOLUTION

What was the scope of their involvement?

Right now we're working on a pretty big project with them. I'm trying to add 10,000 new products to my website. They're going to my supplier's website, viewing each product, writing a description, finding images of the product, and turning all of the content for the 10,000 products over to us to review. We make corrections to their descriptions and then they upload those products onto our site. They quoted 60 days to write those descriptions and finished right on time. Our issue is we don't have enough employees in-house to review 10,000 products in a short period, but they've finished their part.

In addition to that project, they're doing a lot of smaller things. For instance, they completely revamped the way our banners work. We went from having four banners on our website to having the ability to run six banners and we can now manage the banners ourselves because they formatted in a way that is a lot easier than before. They wrote an app that allows us to just check boxes when we want to run banners and make changes. That was pretty cool.

I can't even think of the number of other projects they've done for us, but everything they've done for us has been really good and really quick.

How much have you invested with them?

We started ramping up work very slowly in April. To date, we've spent about $40,000 with them. They just proposed to take over our SEO work on a monthly basis and that's going to increase our spend significantly. We're spending $5,000 a month on SEO alone and I think that will soon go to Brainvire.

What is the status of this engagement?

We first started working together in April of this year. We'll likely spend well over $100,000 annually with Brainvire.

How have they performed from a project management standpoint?

They've been great for project management. I've met with them face to face 2 times since April because they are they typically have 1 to 2 of the people that I met originally here in the U.S. going to conferences or meeting with customers. They really make the effort for face to face meetings even though they're based in India. That's been amazing.

They assigned a team to us. We Skype on a weekly basis with 5 guys on their team. One of those 5 is available virtually 24 hours per day, ready to take on any requests we have. It's been a completely different experience than anything else we've ever had.

We work with a project manager named Bhavesh Surani. He is working on another project for us right now where we're trying to automate our systems into our supplier's systems so that when we receive internet orders, an order is automatically started on the supplier's website that we don't have to create manually. The supplier gets the order and then we receive a tracking number that integrates with our Magento admin system as product is automatically sent to the customer. In addition to cutting down on errors on our side, this will make orders so much simpler for us.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have roughly 11,000 products on the site currently so we're almost looking to double our number of products with Brainvire's help. Additionally, we've been going through quarterly price updates, which involves going to the supplier's site, downloading price sheets from the supplier, comparing it to our existing price sheet, and making updates on the site. We recently asked Brainvire to take this on from another vendor we've been using. The U.S. company will take 10 hours to do it and Brainvire will take that much time or less, and at a quarter of the price. As a result, we're able to take on more projects and do more things. 

The thing they do best is customer service. They've bent over backward for us. They're 8.5 hours and I can send them a message about something at 5 PM our time, thinking they will be back to us tomorrow - and I'll get an answer within 15 minutes. I just don't know how they do it. They're clearly focused only on the U.S. and trying to take care of us so I appreciate it.

What did you find most impressive about them?

What's stunned me the most, was how quickly they can complete tasks. For instance, I told them, "Sales tax rate codes in Georgia have changed in 20 different counties, can you upload the new rates for us?" About an hour later it's done. The same request would take our Seattle or L.A. based vendors 30-60 days, or not get accomplished at all without making the same request again.

I had worked with vendors from Los Angeles, New York, and Seattle for several years leading up to Brainvire. I didn't feel like any of them were taking good care of us at the end today. Those companies had a lot of turnover and whenever we got someone good, they'd be gone two months later and then we struggled through the next two or three individuals.

Are there any areas they could improve?

They're right on time, if not ahead of time, with any assignments. The only issues I've ever had with them is a result of English being their second language. Sometimes I think what we're trying to ask them to do and what they think we're asking them do are two different things. Those types of issues have been very small, though. When I bring it to their attention they always understand. So, I don't have any room to complain whatsoever about anything with these guys. They've been great.

5.0
Overall Score They've been a breath of fresh air.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Cost and value have been phenomenal.
  • 5.0 Quality
    Service & deliverables
    All their outputs have been great.
  • 5.0 NPS
    Willing to refer
    I wouldn't want my competition to use them but they're great!