Brainium Information Technologies

Please describe your company and your position there.

I am an executive of a PropTech start-up in Dubai, UAE.

For what projects/services did your company hire Brainium Information Technologies, and what were your goals?

The team helped us to develop some new features on our web portal, as well as optimising some already build features. Brainium helps us to improve the overall usability of the portal.

How did you select this vendor and what were the deciding factors?

We saw good reviews online and had an introduction call with their team to make our decision to try out.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Product walkthrough, requirements alignment, custom WordPress development, with PHP. Delivery of key enhancements to: Data Analyser algorithm, Profile creation, and property listing details.

How many people from the vendor's team worked with you, and what were their positions?

• Client support
• Project Manager
• 1 web developer

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are still continuing the work, hence we cannot provide metrics such yet. But we will expect our customer acquisition funnel metrics to improve.

Describe their project management style, including communication tools and timeliness.

Project Manager was acting as project oversight. Our team works directly in close collaboration with the web developer. This model worked extremely well for us.

What did you find most impressive or unique about this company?

The team communicated very clearly at all times and delivered outputs quickly.

Are there any areas for improvement or something they could have done differently?

There was a small miscommunication about the style of some CTA button. Hence web developer used one type button from the designs, which we then changed to the right type. But this was purely a gap in our own communication.

Please describe your company and your position there.

I am the owner of the site which has been redesigned. It provides the principle and methodology of better human lives and other dwellings as propounded by Sri Sri Thakur Anukulchandra the latest incarnation of the fulfiller the best.

For what projects/services did your company hire Brainium Information Technologies, and what were your goals?

The site was last designed in 2012 since then I didn't change the software or any technology by now 2022 it was vulnerable and outdated due to ever increasing cyber threat, This triggers me to find any alternative which I found after consulting with Brainium to redesign the site and at the same time increase the traffic.

How did you select this vendor and what were the deciding factors?

Since I knew Clutch earlier due to its authenticity and genuine review without delay, I searched for web development company based in India and after long search I found Brainium is best that suits for me from the point of view of technology, skill, expertise and cost effectiveness.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After contacting them we had some initial discussion on WhatsApp. After two or three meetings we finalize the contracts, deliverables and launching dates and started the project in Sept. 2021.

How many people from the vendor's team worked with you, and what were their positions?

The team was lead by Mr.Swetabja and I think quiet a few designers, network engineers and web developers were working at different levels of the project.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since the site had already an in built traffics, I found a significant increase and feedback about the new design of the site having provided the new Bookstore and multilingual Download Sectiion which helps the disciples to download their choice of books at their personal equipment. That was the mission which I was intended for.

Describe their project management style, including communication tools and timeliness.

Nothing that much special very simple we were using WhatsApp and email for exchanging the site pages and approval if needed we had VDO call for some minutes to deliver what I expect to some particular pages. Although there was time difference of 10 and half hrs. between New York and Kolkata but that didn't appear to be any hinderance in the project.

What did you find most impressive or unique about this company?

Since it was developed on new software and technology, so they provided me admin training and some tips of managing at background and best part is that they have assured me that they will provide lifelong service as the intent of the site is for betterment of Humanity and good cause.

Are there any areas for improvement or something they could have done differently?

As we know technology always surprises you so does with us. We had some cache issue with the hosting after launching but that was gradually fixed by consulting with hosting company.

Introduce your business and what you do there.

I’m the principal of CFC Solicitors, a solicitors firm.

What challenge were you trying to address with Brainium Information Technologies?

We needed help with web design and development.

What was the scope of their involvement?

Brainium Information Technologies designed and developed our website from scratch, which I’ve built on over the years. I'm not sure what technologies they used in the project. I just told them what I wanted and asked them to realize it for me. We continue to work together.

What is the team composition?

I've worked with 2–3 people from Brainium Information Technologies.

How did you come to work with Brainium Information Technologies?

I found them on Google and chose them based on their review and pricing.

What is the status of this engagement?

We started working together in October 2019, and it’s ongoing.

What evidence can you share that demonstrates the impact of the engagement?

The site’s usability and accessibility are great. They’ve managed to turn our website around in 5–7 days, which exceeded our expectations. Above all, everything’s right on target.

How did Brainium Information Technologies perform from a project management standpoint?

Their project management process is excellent; they stick to the set schedule and budget. From the first time I contacted Brainium Information Technologies, they’ve been very proactive, accessible, and collaborative. We communicate via email, but recently, we’ve been using Zoom, too. They understand our needs, and they give us options for work templates.

What did you find most impressive about them?

They get back to us promptly within 24 hours, which assures us that somebody is dealing with what we want quickly and efficiently.

Are there any areas they could improve?

No, I’m really pleased with Brainium Information Technologies. 

Do you have any advice for potential customers?

I highly recommend working with Brainium Information Technologies because their pricing structure is extremely fair, and they're very creative.

Introduce your business and what you do there.

I’m one of the co-founders of an online video streaming service.

What challenge were you trying to address with Brainium Information Technologies?

We needed to build mobile and web applications for iOS and Android.

What was the scope of their involvement?

We had two separate projects with Brainium Information Technologies. They had to build everything from scratch, except the design. We initially provided everything to them; all they had to do was convert that into a workable product. They chose WordPress as the backbone of the tech stack, built it, and launched the product. Also, they supposedly offered a lifetime warranty on their work, so they’d work on technical support next.

What is the team composition?

We initially had direct contact only with the project managers. As things started to go downhill, we cut off the middleman and started working with the developers. We had two developers for each project.

How did you come to work with Brainium Information Technologies?

I found them on Upwork or a site for web developers.

How much have you invested with them?

We spent about $20,000.

What is the status of this engagement?

We worked together from May 2019–January 2021.

How did your relationship with the vendor evolve?

They tried to work on the issues, but their effort was minimal. We had to keep pushing them to keep working, which is why our engagement was so long. However, they ignored us, so we had to keep pushing them and complain nonstop. They’d do a little bit of work, but that work would be wrong, and we’d be the ones who’d catch that.

How did Brainium Information Technologies address the challenges that arose?

In summary, they did the bare minimum. When we complained about something not working, they would tell us they would fix it because they knew they were doing the bare minimum.

Describe the impact this engagement has had on your business.

The mobile app was so bad it just had to be scrapped. We never used it. Brainium Information Technologies promised it’d take three months to do it, and it took a year to complete it. However, we had to push them constantly; they made constant errors and never tested anything. After a year of telling them it was wrong, we just gave up and never launched it.

How was project management handled?

It was terrible. We had to speak directly with the developers because the project managers didn’t do anything. We’d say something to them, and they didn’t relay the messages to the developers properly. Everything took forever because the project managers were worthless, so we cut them off and tried to work directly with the developers.

In what specific areas can they improve?

They have to improve their communication. The team wasn’t upfront, and they didn’t tell us about progress. We’d wonder what was going on with an update, and then they would reply that they had launched it two weeks ago. We’d go back and look at what they did, and it’d be wrong — this happened multiple times.

In summary, the communication was terrible. They would do things without talking to us about it, and when we looked at the work, it was completely wrong because they didn’t ask any questions.

What advice do you have for clients with similar needs to yours?

Don’t work with them; read the negative reviews. I went back and looked at the negative reviews, and they listed the same issues we had. Brainium Information Technologies seems nice and friendly, but they don’t work. You constantly have to hassle them, and the process takes so long that you eventually become the project manager.

Therefore, know that they’ll do the bare minimum if you come into this. If you want to work with them, you’ll have to be the project manager, and it should only be a small scope.

Please describe your company and your position there.

I'm a CEO of a creative agency based in San Francisco, CA.

For what projects/services did your company hire Brainium Information Technologies, and what were your goals?

We needed ongoing support with web development. We were looking for a trusted partner to take on some of the web dev, based on design files we provided.

How did you select this vendor and what were the deciding factors?

We looked for several companies online and found Brainium's offer of a ongoing dedicated developer would be the most flexible and offer consistency and responsiveness.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Goutam from Brainium supported our WordPress and Webflow development efforts for years! We couldn't have done it without him, and the work was excellent with progress made daily, clear and consistent communication.

How many resources from the vendor's team worked with you, and what were their positions?

1 FT front-end website developer was dedicated to our projects.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We launched dozens of websites, delivered on time and budget for many clients in the US. This allowed us to grow into more services like online ads and social media.

Describe their project management style, including communication tools and timeliness.

Direct daily communication with our dedicated developer, who was hands-on in our project management tool.

What did you find most impressive or unique about this company?

We couldn't have done it without him, and the work was excellent with progress made daily, clear and consistent communication. Gratitude and success to the entire team at Brainium.

Are there any areas for improvement or something they could have done differently?

On-page SEO could be applied more consistently, and SEO services could be proactively offered.

Introduce your business and what you do there.

I’m the CEO of an online menu directory.

What challenge were you trying to address with Brainium Information Technologies?

We needed someone to build a custom software that’s specific to my industry.

What was the scope of their involvement?

They’ve fulfilled four of their deliverables in relation to custom software development, where they mainly focused on the technical aspect of building the website. They used Node.js on the backend and React on the frontend. Moreover, I provided some documentation, requirements, as well as content for the About and Legal pages.

I’m still in process with Brainium Information Technologies, as we work towards the last stage of the projects — we’re doing some last-minute cleanups and audits.

What is the team composition?

I’m mainly in contact with the project manager and work closely with two developers.

How did you come to work with Brainium Information Technologies?

I reached out to ten different companies on Clutch and asked them to give their proposals on building the site. After reviewing all the proposals, we found that Branium was the best fit for what I needed.

How much have you invested with them?

So far, we’ve spent around $3,600.

What is the status of this engagement?

Our ongoing partnership started in February 2021. I’m going to need maintenance on my site down the line, so they’re going to be available when any issues arise.

What evidence can you share that demonstrates the impact of the engagement?

From what I’ve noticed, they provide me with high-quality code and exceptional customer service. They really understand our needs and whenever we have questions, they would always be there to clarify.

How did Brainium Information Technologies perform from a project management standpoint?

We mainly communicate through email, Google Meet, and had a WhatsApp call with someone from their sales team at one point.

What did you find most impressive about them?

We’re impressed with their communication skills and their understanding of meeting deadlines. There will always be obstacles for any project, but because they’re able to communicate clearly every step of the way, it really helps overcome the issues that we go through. Overall, it’s been a positive experience working with Brainium.

Are there any areas they could improve?

No, because I’m satisfied with their services. They’re always on top of their game in terms of what needs to be done and improved on.

Do you have any advice for potential customers?

I would suggest reading reviews prior to hiring a company. That’s what I did when I decided to go with Brainium to build my site. I would also suggest shopping other companies before going to them, because they’re really reasonable in terms of their pricing.

Please describe your company and your position there.

I am the cofounder and CPO at SaveOr, a digital property management service for estate planning purposes

For what projects/services did your company hire Brainium Information Technologies, and what were your goals?

I hired branium to help us build our MVP so that we could come to market. We hired them to create a mobile app and website on the same server.

How did you select this vendor and what were the deciding factors?

We were recommended to Branium from other positive reviews from people involved with the Maryland Small Business Consortium. The deciding factors were great price and strong past quality reviews.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope was a complex data-based app. We had the key deliverables of our logo, website, and mobile app for IOS and Android. The technologies that they used are react-native for the app development, and they communicated with us via basecamp and zoom. The project steps included many planning virtual meetings with the website being developed first. They sent us wireframes which we were to edit and return, they reworked them, and then we approved. They did the same for the real website, and then for the mobile apps in a few rounds. They gave us great access to achieve our product perfection and dreams.

How many resources from the vendor's team worked with you, and what were their positions?

A project manager, Samik, was our main point of contact, and he did a fantastic job moving the product along and explaining everything to my partner and me, who are not tech or code-savvy. The team, however, consisted of a front-end and backend developer, and more.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The measurable outcomes that we have had thus far are mostly great satisfaction from F&F, as we are not going to market yet, as our business plan has us searching other routes. However, everyone that we have shown have been impressed with the quality, functionality, and design of the application.

Describe their project management style, including communication tools and timeliness.

Samik, our product manager, worked with us very often over basecamp and google meet. He was very timely in his responses and returned work to us quickly.

What did you find most impressive or unique about this company?

Most impressive was their willingness to go the extra mile to assist us and make sure our product was perfect in our eye. They were very helpful to make sure that we loved what they were creating.

Are there any areas for improvement or something they could have done differently?

I cannot think of anything at the moment, as we had a great experience.

Introduce your business and what you do there?

I’m the CEO of CypherLive, LLC, a software company.

What challenge were you trying to address with Brainium Information Technologies?

We needed their team to develop a website and a mobile application for our company.

What was the scope of their involvement?

Brainium Information Technologies developed a WordPress website and an iOS- and Android-friendly mobile app based on the proposal and wireframes we provided. The mobile app served as a music-sharing platform and an avenue for individuals who wanted to share their talents in different fields. We also set up studios where individuals could practice in groups or by themselves and opened these to the public to accommodate performances. Brainium Information Technologies also integrated a payment feature that allowed users to purchase the songs from the performances they liked. The app would then automatically take 10% of the earnings and credit 90% of it to the performer.

What is the team composition?

Arpita (Project Manager) and Dave (Account Manager) were my points of contact, but several resources were working on the project.

How did you come to work with Brainium Information Technologies?

I found their team online and chose them for their affordable pricing.

How much have you invested with them?

We spent $10,000 in total.

What is the status of this engagement?

We worked together from December 2020–July 2021.

What evidence can you share that demonstrates the impact of the engagement? 

Branium Information Technologies delivered excellent results at an affordable rate. Our website is set to have its go-live soon, and we're excited to achieve favorable results. They were a reliable team that gave us what we need, and I'd work with them again if I had the chance.

How did Brainium Information Technologies perform from a project management standpoint?

Brainium Information Technologies was on top of their project management game. They made sure to walk me through every step of the process and were always accommodating of my needs.

What did you find most impressive about them?

Branium Information Technologies provided high-quality deliverables and excellent customer service — they were a great offshore company to partner with.

Are there any areas they could improve?

I would've preferred it if we completed the project sooner, but the quality of their work made up for that.

Do you have any advice for potential customers?

Be patient. Branium Information Technologies is a professional and honest team — they'll always let you know whether or not they can accomplish a task for you.

Please describe your company and your position there.

I'm the Founder & CEO. We are an online travel agent for Micro-stay (less than 24 hours) hotel bookings

For what projects/services did your company hire Brainium Information Technologies, and what were your goals?

Build the website. Build the mobile app. Build the admin / super admin / extranet panel.

How did you select this vendor and what were the deciding factors?

We searched online and shortlisted down to 3 companies. After research we found them to have a variety of developers across all skill sets.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had an initial meeting to discuss our goals ad objectives. The team then delivered wireframes and work-flow models. They continue to enhance, update and add features and deliverables are tracked online. Our website is built in NodeJS. Our mobile app is built in ReactNative.

How many people from the vendor's team worked with you, and what were their positions?

An account manager was our main point of contact. We hired 2 full time developers and are soon looking to add a 3rd developer.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Built a great web & mobile app experience for the customer. API Integrations with booking channel managers.

Describe their project management style, including communication tools and timeliness.

We have daily video calls with our developers as well as fortnightly meeting with our account manager. We used Trello, Slack & Bitbucket to co-ordinate.

What did you find most impressive or unique about this company?

They have a very good team of developers & project managers who really cared about our product! They offer a competitive rate with a personal touch. Stand out in terms of overall professionalism and service. Highly recommend.

Are there any areas for improvement or something they could have done differently?

When we first connected some minor communication / coordination issues with developers however this was resolved quickly.

Please describe your company and your position there.

I'm the owner of a marketing and advertising company. We specialize in business process automation and online e-stores.

For what projects/services did your company hire Brainium Information Technologies, and what were your goals?

Our e-stores/marketplace was a new side of the business and we were looking for a supplier to do adaptations and customization.

How did you select this vendor and what were the deciding factors?

Our company was looking for a service provider that specializes in e-commerce solutions. Finding an effective and reliable service provider was quite challenging. Especially during lockdown and having to do business remotely via Skype, email and WhatsApp. Brainium was one of the providers that met the requirements, and we were very happy with their help even before we decided who our service provider would be. Aditi Malo (Business Development Executive) from Brainium is very knowledgeable and went out of her way to make the choice easy for us. Brainium is affordable, provides excellent service and has taken us seamlessly from concept to completion.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We briefed the team via WhatsApp and Skype and Brainium was responsible for server setup (3 sandboxes - dev, training, live). They also did adaptation to our existing marketplace/estores as well as custom development - both frontend and backend. Tasks are briefed in, and Brainium keep detailed timesheets of tasks done. It goes through a QC process before we go live.

How many people from the vendor's team worked with you, and what were their positions?

We interact with 6 people from Brainium - depending on the stage of the project and the requirements - Business Development Executive, Dedicated Developer, Account Manager, Project Manager, Server Specialist, SEO Specialist.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Brainium assisted us in setting up a very professional marketplace and e-stores. It gives us a competitive edge.

Describe their project management style, including communication tools and timeliness.

Brainium has an open-door policy and we have a direct line of communication with any of the team members. Brainium are meeting their deadlines and we mostly communicate via Skype and email.

What did you find most impressive or unique about this company?

Even though we are two companies situated in different continents, it has never felt that we could not reach them. We operate seamlessly and love the fact that we can speak directly with our developer and brief him directly.

Are there any areas for improvement or something they could have done differently?

Each company and project is different - so it works 100% for us.