BrainDonors

Please describe your company and your position there.

I am the manager of a consulting agency based in Sofia, which deals with the construction and development of online stores. The agency was established 4 years ago and has a wide network of partners for the development, maintenance and design of online stores.

We offer consultations for the development of online stores, support, also assistance in finding partners for some additional services needed by online retailers

For what projects/services did your company hire BrainDonors?

In connection with a project to build an online store and marketing strategy, we needed a trusted partner to work with on the project. The client did not have a marketing strategy, and given the scale of his business, efforts to develop an entirely new online store would be in vain.

For this reason, we contacted Brand Donors to undertake the development of a detailed marketing strategy and roadmap for achieving the company's goals.

How did you select this vendor and what were the deciding factors?

We found the company after a recommendation from our partner who had already worked with the company. He had achieved really good results and we decided to have a conversation with them.

The main reasons for choosing them were the company's solid experience in the fashion industry, the certificates of the team members, the attitude and attention to detail.

Describe the project in detail and walk through the stages of the project.

The project included a comprehensive marketing strategy for entering two new markets - Romania and Hungary. After two meetings between the agency and our client, all aspects that the strategy should cover were discussed. Subsequently, the project was divided into two phases.

The first phase, included a basic study of the brand's objectives, scaling opportunities and possible risks, as well as competition in these markets. The second phase was related to the preparation of the strategy and roadmap with key objectives and measures for the successful implementation of each stage.

How many resources from the vendor's team worked with you, and what were their positions?

For various aspects of the strategy, we communicated with a total of 4 people from the team of Braindonors, one of them was the manager Andrey, and the other people were specialists in various fields such as Facebook, Performance Marketing and Designer.

A project manager also participated in each meeting. After each meeting, we received a summary with the most important comments and decisions. After each month, we received a report on the progress of each task, as well as the difficulties encountered in specific areas.

Can you share any outcomes from the project that demonstrate progress or success?

After completing all project tasks, we have a fully completed marketing strategy for entering new markets with all necessary aspects. Our client is extremely happy with the result of the joint work. We also received feedback on the design and functionality of the website so that it is as close as possible to the needs of potential customers.

The client already made with potential partners in the markets, which can help to improve the achieved results. The individual activities specified in the strategy are to be launched immediately after the completion of the development phase of the online store in May.

How effective was the workflow between your team and theirs?

The collaboration between the two teams was at a high professional level. We were pleased with the communication and the opportunity to work with the BrainDonors team. During the implementation of individual tasks of the project, we did not have any problems and in case of delay on our part, we received understanding and assistance.

From the beginning of the project, we had timelines and specific deadlines for implementation, which were strictly observed.

What did you find most impressive or unique about this company?

We are most impressed by the high expertise and experience of each member of the team. We received detailed explanations of each aspect of the strategy, as well as examples that proved the success of their solutions. Another aspect we were satisfied with was the excellent level of communication and compliance with all deadlines.

Are there any areas for improvement or something they could have done differently?

The only thing we can notice as a disadvantage is a fact that they work only with customers who are willing to spend solid budgets on advertising. This does not allow us to work with them on many projects because our customers are just starting online stores for which it is impossible to allocate high budgets.

Please describe your company and your position there.

I am the Co-founder and Head of Marketing at Avo Pictures: a 360° video production agency.

For what projects/services did your company hire BrainDonors, and what were your goals?

We were launching an online sushi video course with pre-filmed 40 video lessons teaching sushi making from scratch. The project is targeting direct to consumer sales and we hired Brain Donors to lead the marketing and paid social media advertisement, targeting direct sales for the project.

How did you select this vendor and what were the deciding factors?

We got a recommendation for Brain Donors from another happy client of theirs. After meeting with their team and looking at their extensive portfolio and expertise, we chose to work with them on our Sushi Instructor project.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

First, they got familiar with our project goals and targets and made a marketing plan corresponding to that.

We integrated some changes to our sales landing page in order to improve the brand outlook and the Brain Donors team started to conceptualize the creatives needed for the digital and paid advertisement campaigns.

After executing those, they put the strategy in motion and we got great results already from week one. We keep conversating and discussing the results weekly with them, which is a very pleasant workflow.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with an account manager, a social media and a paid advertising specialist.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our main goal was to achieve more sales and we definitely did. We managed to tripple our sales numbers compared to the company we worked with before and our CPM almost halved.

How effective was the workflow between your team and theirs?

The workflow is very pleasant, we are having weekly calls to go over the results, but we can also reach out at any time if we need anything. They are very responsive.

What did you find most impressive or unique about this company?

They are all very young and motivated, but also great experts at what they do. They treat each project with care and attention and really want to achieve great results and help in the best way possible.

Are there any areas for improvement or something they could have done differently?

There is always more one can do, but there is nothing major I can think of.

Please describe your company and your position there.

I am project manager of the company Ono who are producing lightning products for high end consumers.

For what projects/services did your company hire BrainDonors?

We Hired Brain Donors to manage our online marketing activities and to increase our online sales using paid acquisition strategies - Facebook and Google PPC.

How did you select this vendor?

We selected them as a recommendation from a company we work with.

Describe the scope of their work in detail.

They are managing our social media advertising budgets as well as creating or recreating ad creatives for our media buying. They also created a Landing page for our products which we use for the campaigns.

What was the team composition?

We communicate mostly with their Project Manager who is responsible for our company.

Can you share any outcomes from the project that demonstrate progress or success?

We achieved 150% increase on the online sales once we started working together. We also improved the customer retention and decreased our Cost per acquisition.

How effective was the workflow between your team and theirs?

The workflow was very effective and smooth.

What did you find most impressive about this company?

They really pay attention on the details, especially on the technical part. The company really knows how to manage budgets and to improve our return on investments.

Is there any area for improvement or anything that could have been done differently?

So far they are doing a great job and I would say no. Of course there is always area for improvement like in every project/business/team.

Please describe your company and your position there.

I am a project manager of NG trading and my main focus is organizing all internal processes in order to get online exposure. I am arranging all internal and external communication with our partners

For what projects/services did your company hire BrainDonors?

We had huge issues with our previous agency regarding the spending. We were not satisfied with the transparency and the results they were bringing.

How did you select this vendor?

We had good communication with Andrey and his team and received a nice feedback about their company so we decided to reach them out and see whether we have mutual opportunities for work

Describe the scope of their work in detail.

We give them full control of our online activities since the analysis which they made was very explanation. We had a lot of problems with our website and they helped us to rebuild everything and change our strategy, communication, market entry strategy and creatives

What was the team composition?

BrainDonors assigned a project manager for our team. Also, we communicated with their CMO which created the strategy for us. Also they assigned designer, video editor and performance marketing specialist for our project which we communicated mostly with our direct PM

Can you share any outcomes from the project that demonstrate progress or success?

So far we have had great communication and results. We will continue to work together since our marketing activities are not over but our overall experience is great.

How effective was the workflow between your team and theirs?

The workflow was smooth. Probably we could do it a bit faster but Andrey showed how complex everything is so all the good things take some time. We trust him and that's why we work together

What did you find most impressive about this company?

It's impressive how they have a lot of experience and explain complicated solutions in a simple way.

Is there any area for improvement or anything that could have been done differently?

There is always area for improvement but so far we have a good experience working together

Please describe your company and your position there.

I am a Business Development Manager at Complex Build. Complex Build is a real estate company in the Bulgarian real estate market, specializing in the development of properties for tourist and commercial use.

For what projects/services did your company hire BrainDonors?

We hired BrainDonors as we wanted to change our existing website structure and design. As well as making the business more digitally savvy.

What were your goals for this project?

Our main goals were to : Generate more traffic to our website Create underlying fundamentals for future marketing activities Increase the functionality of our services Gain a better understanding & retention of our customer base

How did you select BrainDonors?

I had worked closely on previous projects with Andrey, one of the co-founders of BrainDonors. We had managed social media marketing campaigns & performance bidding for mutual clients in the past.

Describe the project in detail.

It was Complex Builds's most important DTP (Transformation project) alongside rebranding. Determining all of the key business functionalities needed Developing strong digital presence in the real estate market in Bulgaria Building an entirely new business website from scratch. Incorporating best practices in both digital marketing & SEO.

What was the team composition?

I was working on behalf of Complex Build alongside few members from BrainDonors. The team was a joint between both internal and external (BrainDonors) members. Overall the team working on this project had 2 developers & a web designer, plus a marketing specialist.

Can you share any outcomes from the project that demonstrate progress or success?

Within the first month of releasing our website, we noticed a visible difference in the traffic we generated, with an increase of more than 300% of our usual number of visits. Our content engagement KPIs were met, as users started to interact and consume more of our web-content, having increased our avg. time on page per session.

How effective was the workflow between your team and theirs?

We had great synergy between myself and team members from BrainDonors. A lot of mutual understanding and great co-working helped us deliver the project in a timely manner.

What did you find most impressive about this company?

I was really impressed by the knowledge and experience showcased by BrainDonors, both in terms of web development/design and business planning/marketing. They're a young and prosperous agency that knows sophisticated principles within the e-business environment.

Are there any areas for improvement?

Although we were extremely pleased with the work conducted by BrainDonors, there are still some areas of improvement such as: Project management, as we worked on tight deadlines there were some actions that could have been better prioritized.

Please describe your company and your position there.

Bulgaria Group is an automotive parts reseller for premium brand such as Mercedes, Porsche, Bentley, BMW, Audi and more. I'm a project manager, responsible for all online activities.

For what projects/services did your company hire BrainDonors?

We were searching for a company with whom we wanted to expand our digital presence and increase our customers through the pandemic period.

What were your goals for this project?

We wanted to increase the number of leads we achieve on a weekly basis using our new website and paid advertising.

How did you select BrainDonors?

I heard about Brain Donors through a recommendation from a friend who had good results working with them.

Describe the project in detail.

We created a custom landing page with a unique UX and we integrated all the leads coming up from the web with our internal systems.

What was the team composition?

I worked with both the web and marketing team so I had a project manager associated to communicate with me. A web design and marketing experts from Brain Donors helped me with the technical parts of the project.

Can you share any outcomes from the project that demonstrate progress or success?

We had an increase of 90 % of the new leads after the first week of the launch, which resulted in 50 % increase in our monthly revenue.

How effective was the workflow between your team and theirs?

The workflow was pretty smooth and they managed to achieve the necessary goals in the suggested time frame.

What did you find most impressive about this company?

I was impressed with how much research they made for my project to find the weak spots in my project. This showed me that they have a professional work approach.

Are there any areas for improvement?

For our project I did not find anything to improve on.

Please describe your company and your position there.

I am the owner of obichamte.bg - a small e-commerce store for gift books that people can personalize.

For what projects/services did your company hire BrainDonors?

I hired Miroslav - BrainDonors' web designer to build a website for my brand that can not only look aesthetically great but can also drive sales. He finished the project in less than a month and I consider the website to be one of the reasons for success of my gift book brand.

Once the website was up and running I wanted to take my sales to the next level so I approached BrainDonors for taking over my advertisement and digital marketing efforts.

What were your goals for this project?

Before handing over the digital marketing part of my business to BrainDonors we set a goal of quadrupling the monthly sales I was already reaching. I was not sure this was realistic but we reached this goal very quickly.

How did you select BrainDonors?

Miroslav, BrainDonors' web designer, reached out to me when I was looking for somebody to build my website and I was impressed by his portfolio, personal website and attitude towards my requests. As he was later working on my website he mentioned that BrainDonors also offer digital marketing and advertising services.

Describe the scope of their work in detail.

BrainDonors drove sales and brand awareness by creating and managing social media campaigns for my brand. We worked very closely together and discussing every little detail of the work.

I was pleasantly surprised by the attention they were giving me for all the questions and inquiries I had. While at first I was supplying the media for the social media campaigns they took over this part as well and started producing images in-house so they can quickly react to the demands of the ad campaigns.

What was the team composition?

I worked directly with two people from the BrainDonors team - Andrey, who was in charge of the ads and digital marketing and Miroslav, who was in charge of web.

Can you share any outcomes from the project that demonstrate progress or success?

While BrainDonors were in charge of the ads and digital marketing for my brand my sales rose 400 % compared to previous average monthly sales.

How effective was the workflow between your team and theirs?

We had great communication - they were always available for any requests or questions from my side

What did you find most impressive about this company?

The attention they give to every client they work with. Their professionalism and the knowledge they have to handle everything digital-advertising-related. I worked briefly with a digital marketing agency before and BrainDonors were on a whole other level. Their small team made everything finish faster and more efficiently.

Are there any areas for improvement?

Can't think of any suggestions.

Please describe your company and your position there.

I am the co-founder of the company, together with my wife. The company is creating hand-made diaper cakes and baby shower gifts.

For what projects/services did your company hire BrainDonors, and what were your goals?

We have used the services of Brain Donors in order to develop our website and the web marketing strategy. We were trying to establish and make our brand as popular as possible.

How did you select BrainDonors and what were the deciding factors?

Brain Donors were recommended to us by a business partner. And the most important deciding factors were the creativity of Andrey Petrov and the team and the willingness to go above and beyond in order to meet and even exceed our expectations. The ideas and strategies that were presented to us by Brain Donors were perfectly matching our ambitions.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had constant and continuous meetings that we were constantly keeping our progress together up to date. Brain Donors were able to adapt quickly and be flexible during the process and execute our wishes perfectly. Brain Donors were responsible for the design and build of our website + web marketing strategy. The speed and accuracy of their work was really impressive.

They have developed our website on Word Press, using Woo Commerce and afterwards created and executed our web marketing strategy via Google Ads, Facebook/Instagraam Ads, mail campaigns.

How many people from the vendor's team worked with you, and what were their positions?

We have worked with 2 people from Brain Donors - Andrey Petrov and Miroslav Ivanov.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching our website and our web marketing strategy we saw a constant flow of online orders and increase of our web traffic +70%.

Describe their project management style, including communication tools and timelines.

We had regular meetings to keep track of our progress, we were staying contact daily with very clear and upfront communication from Brain Donors.

What did you find most impressive or unique about this company?

The spirit and the creative idea that the team possess were highly impressive.

Are there any areas for improvement?

I would highly recommend the team to make sure that when they inevitably grow to have the as same quality of work and as same operational standard as they had when working with us.

Please describe your company and your position there.

I am the Managing Partner and owner of Top Vhod- a service for professional house manager.

For what projects/services did your company hire BrainDonors?

We needed a new website and Landing Page to fulfil our marketing activities and increase our Lead rate. We wanted more leads which are specifically focused in Sofia area.

What were your goals for this project?

We aimed to increase the online trust and increase the Number of weekly leads that we receive. Our main goal is to increase the online activities and communication

How did you select BrainDonors?

Brain Donors created several Landing pages as well as redesign of our website. The maintain our Google Ads campaigns as well as several Facebook Campaigns which we activate from time to time to boost even further our leads

Describe the scope of their work in detail.

We started as a brief explanation of our work, Our strong Point, our weak points and how we can be best presented in the digital field. Then we continued with the building of the whole infrastructure to receive traffic. And we finished with ongoing marketing activities in both Facebook and Google.

What was the team composition?

I communicated with Brain Donors' Marketing Lead as well as one of their content specialist. The team composition was simple but efficient

Can you share any outcomes from the project that demonstrate progress or success?

I am very happy with the results and we continue to work with them as we have results that we are happy with.

How effective was the workflow between your team and theirs?

The workflow was easy. We trust them with the tasks as long as it brings us results. And so far, they're able to deliver positive outputs.

What did you find most impressive about this company?

The transparency and the professionalism the have. I had bad experience with previous agencies and those guys really showed impressive workflow, communication and results

Are there any areas for improvement?

I am willing to try more channels and increase further my business. Maybe a little more communication time for us would be good.

Please describe your company and your position there.

As owner of the company New Horizons Personal Relocation E.U. I have used the services f Brain Donors. My company is dealing with services in the field of relocation and translations in Carinthia, Austria.

It offers to its customers support for the relocation and migration of qualified personnel and key workers from abroad, partnering with some of the major high tech companies and educational institutions in the region.

For what projects/services did your company hire BrainDonors?

I was looking to achieve improvements of my web page, its design, workflow optimization and digitalization by implementing different functionalities (like e-commerce features, CRM, CMS, online bookings, automated query responce, security improvements etc.) in order to make my web page more user friendly.

What were your goals for this project?

Amongst the main goals were: better und more user friendly vision, easier access, more customers, practical and accessible website, more online appointments, online calender, ordering of services etc.

How did you select this vendor?

I have consulted a number of companies on this filed and Brain donors impressed me with their innovative approach and the energy they invested into the analysis of my project and into the finding and offering of possible solutions. The pricing is also very reasonable for the offered quality.

Describe the project and the services they provided in detail.

They have renewed my webpage, using the WordPress content management system (CMS) and other functionalities. This lead to following improvements:

• Easy update of page content and images
• Integrate with analytics software to track page and site performance
• Post new content to your company blog The web page security was also substantially improved.

What was the team composition?

The team that worked on my project consisted of Andrey Petrov and Miroslav Ivanov.

Can you share any information that demonstrates the impact that this project has had on your business?

The results are visible and i am already getting customer requests thanks to my new web page.

How was project management arranged and how effective was it?

Project management was made by Andrey Petrov, he was available for discussing all my worries and responded to all my additional requests.

What did you find most impressive about this company?

The modern approach and the energy the invested in offering me the best solution for my web page.

Are there any areas for improvement?

I have no suggestions on this field.