Could you share any statistics or metrics from this engagement?
The overall reaction to our web design and to our rebranding was beyond positive and brilliant. We were one of the winners of the Davies Award [HIMSS Nicholas E. Davies Award of Excellence], and we are seeing an increase each month in the number of visitors to our site. We are very pleased overall and could not have asked for anything better.
How did Borenstein Group perform from a project management standpoint?
They did an excellent job for us. They prioritized their activities based on what our needs were, and then helped us redefine those needs as we headed towards the launch. They did a fantastic job staying on top of the action items that we needed to complete and met with us on a regular basis to discuss all of the activities. We felt as though it wasn't them and us, but that we were a collective team working together. It was a great process.
What distinguishes Borenstein Group from other providers?
The Borenstein Group comes in and takes ownership of the deliverables not as an outside vendor, but more as an addition to your organization. They have a very unique set up, and I appreciate everything that Gal [Borenstein, CEO of Borenstein Group, Inc.] and his team continue to do. He truly sets the benchmark as a business partner. Beyond the deliverables, he stays very actively engaged and is always way ahead of the curve.
Is there anything Borenstein Group could have improved or done differently?
If we had more people, we could have tackled more projects, but where we were and where they were, we were able to do what we needed to do. We broke it up into various projects, and it was very successful.