What evidence can you share that demonstrates the impact of the engagement?
We’ve gotten very positive feedback from investors and conference presentations. They’ve created an intuitive and simple user journey. We also gave the app to users for testing and they gave it a 4.3/5.0 score.
How did BN Digital perform from a project management standpoint?
They’ve had strong project management. I’m incredibly happy with their approach and how they get things done on time. We had some budget constraints at the beginning of the project, and they were able to still obtain maximum value on project management. The timeliness and thought process was very good. They’re responsive and get things done. They use Skype to communicate.
What did you find most impressive about them?
Their project management was impressive. They add value with their own experience and let you know best practices. If they have recommendations, they say them. They try to determine how to make the project better. That’s something I really value in a consultant.
Are there any areas they could improve?
Other than being more flexible with time zones, there’s nothing I can say.
Do you have any advice for potential customers?
Make sure to know what stage you’re in and to have an actual strategy before starting a partnership with them. Ensure that your team has the most clarity possible, then use their experience and recommendations.