We build belief-led brands that change the world.

Gold
VERIFIED

For over a decade, BLVR has been building brands from the ground up and elevating existing brands to make the greatest impact in the world. We go above and beyond to add value to your business by delivering innovative solutions that make your brand better known, better understood, and truly unique.

 
$50,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
2003
Show all +
San Diego, CA
headquarters
  • 1205 J Street, Suite A
    San Diego, CA 92102
    United States

Portfolio

Key clients: 

Andis, DHI Telecom, Tony Robbins, Vessel, Switchfoot, Futures Fins, Creative Planning, Bethany Hamilton, San Diego State University, WeVow, Organic Health, Globe, Nature Collective, Lolita's Mexican Food, World Vision, Section 32

OH: Driving Scale And Growth To A Business At A Crossroad Image

OH: Driving Scale And Growth To A Business At A Crossroad

Services:

Research/ Brand Strategy / Brand Story / Brand Identity / Photography & Videography / Packaging

Problem:

OH is an organic cold pressed juice bar located in San Diego. Their business was built on quality but had trouble scaling— the San Diego juice market was crowded, training customers to accept cheaper, inferior products. The quality narrative needed to shift while adding value to the OH

brand.

Insight:

Consumer research identified that our target audience treated eating as a form of self respect. It reflected how they saw themselves and their world. A clean, organic, microbiome friendly diet gave their body the fuel to be the best they could be physically, mentally, and spiritually.

Solution:

Our solution was to drive value at every level of the business. We shifted our business model from a store slinging juice to a wellness company that offered a holistic range of services from juice, to food and nutritional coaching. An emphasis was placed on subscription-based memberships to drive long-term loyalty. Next, we built a brand strategy around being purpose-led. This territory elevated us above a category obsessed with ingredients and mass production. To compliment this, we created an emotional brand story around self actualization—OH helps you be the best you can possibly be thanks to uncompromising quality. Finally, we created a new brand identity and art direction along with product and lifestyle photography that elevated the brand with more premium elements.

 

Futures: Reviving A Commoditized Product Into An Authentic Brand Image

Futures: Reviving A Commoditized Product Into An Authentic Brand

Services:

Research/ Brand Strategy/ Brand Story/ Brand Identity/ User Experience/ Website Design and Development / eCommerce Optimizations

Problem: 

Surfers, shapers, and retail staff knew fins were a necessary piece of equipment. But they had a limited understanding of just how important fins were to performance. As a result, Futures Fins were seen as a commodity product with limited differentiation versus

competitors.

Insight:

Fins are a highly functional part of surfing. Done well, a fin becomes the driver of your board, a precursor for performance, and an indispensable part of the thrill that is surfing.

Solution:

We built a new brand story that coupled the heady emotions of surfing with the engineering prowess of the Futures fins. By layering in emotion and authenticity, we were able to position Futures firmly at the crosshairs of technology and stoke. Next, we worked with the client to create and communicate a ride number system. This disruptive technology story made us stand apart in the category and delivered a simple way for audiences to connect with Futures’ ground-breaking technology. Finally, we worked to modernize the brand so it had a fresh appearance that matched the new generation technology being introduced.

Results:

50X increase in online revenue | 55% increase in conversion rate | 10% increase in average order value 

Quote:

“BLVR developed the Futures website and online shopping channel and provided great insight to drive our marketing efforts. We found the BLVR team to be pleasant to work with, competent, and focused on delivering projects on time. The most recent success of the BLVR team involved a cyber monday campaign which resulted in a 50X increase in online revenues for the day. We’re happy to have BLVR on our team.”

Alex Marinescu / Managing Director, Futures Fins

 

Tony Robbins - Unshakeable : Branding A Best-Selling Book Image

Tony Robbins - Unshakeable : Branding A Best-Selling Book

Services:

Asset Creation/ Product Design/ Website Design and Development

Problem:

Tony Robbins, the motivational guru and New York Times best selling author was about to launch his next book - Unshakeable: Your Financial Freedom Playbook - in collaboration with Peter Mallouck. With a significant PR strategy locked in, Tony needed a digital strategy to support massive buzz that was about to

drop.

Insight:

Tony had a strong digital network through social media and his various network relationships. This needed to leveraged to turn his fanbase into supporters of his new endeavor. 

Solution:

Together with Tony Robbins marketing team, BLVR created a new website that provided users with content teasers from the book, third-party endorsements and a seamless way to purchase.  A social media shareables page was created to allow users to share Unshakeable quotes with their network via pre-written and designed Facebook and Twitter posts. We created a series of compelling graphics – incorporating brand assets and aspirational imagery – paired with poignant book quotes and links to exclusive content. Tony utilized these graphics on his personal social media accounts, resulting in a high volume of social engagement, site traffic, product equity and recognition, and sales conversions.

 

Vessel: Building A Next Generation eCommerce Personalization Experience Image

Vessel: Building A Next Generation eCommerce Personalization Experience

Services: 

Research/ Brand Strategy/ Brand Story/ Brand Identity/ User Experience/ Website Design and Development / Photography

Problem:

B2B brand Zonson dominated the custom golf bag market for golf brands and professional golfers. To drive meaningful growth, the brand needed to diversify into the B2C market with a new lifestyle range of bags. After creating a new website and eCommerce store, Ronnie came

to us with an additional requirement—he wanted to allow his customers to customize every inch of their bag, from their zipper tag to the fabric of each panel.

Insight:

We knew that we needed to create a seamless solution that was easy to use, quick, and would ultimately drive conversions. Ultimately, users had to be in control of creating the product of their dreams.

Solution:

The BLVR team began by reviewing the current product customizers in the market and speaking to existing Vessel customers. We identified that the user felt hamstrung by glitching technology, slow lag times, and an overwhelming amount of steps and options. To combat this we created user cases to test the simplest flow to manage the complex level of customization options. We kept refining until we completed the user flow through six simple customization options. To emphasize user simplicity, we selected basic language that even a 10 year old could understand—customizable panels were labeled left, right, top, bottom, zip, etc. Once the team moved into wireframes and prototyping, we knew we needed a smart solution to visualize the bag customization. Our users were mobile-loving millennials. They needed to be able to see their customization happening right before their eyes. So we created panels for up-close visuals that would alter and shift as the user chose his or her color and fabric combinations.

 

Bethany: Building A Modern Day Empire For One Of Surfing’s Most Beloved Figures Image

Bethany: Building A Modern Day Empire For One Of Surfing’s Most Beloved Figures

Services:

Research/ Brand Strategy / Brand Story / Brand Identity / Photography & Videography

Problem:

Bethany Hamilton is a professional surfer, New York Times bestselling author, inductee to the Surfers Hall of Fame, and a mother of two. Yet the American public thought of her as the 13 year-old shark attack victim of Soul Surfer fame. She needed her brand to grow up, attract a broader reaching

audience, and provide new financial revenue streams.

Insight:

In depth data analysis and qualitative focus groups confirmed that Bethany’s core audience was at a crossroads. She was making the transition from teenager to adult. Life was busy, fulfilling but stressful. She was afraid of not living out who she was created to be.

Solution:

We began by developing Bethany’s brand belief. We created a strategy that positioned Bethany as a modern day role model for how to live an unstoppable life. Using faith as her compass, she could show you how to live a joy-filled life and dominate any obstacle that comes your way. From there, we built a business model of high quality content, a premium website experience, and a range of new products and services that could monetize her belief. Finally, we modernized her brand identity to talk to a new generation of savvy millennials and created a mobile first digital experience that drove engagement and conversions.

Results: 

450%  increase in website traffic | 10 x increase in social shares

Quote:

“In early 2018, we formed a partnership with BLVR to re-imagine the Bethany Hamilton

brand. This has been a wide ranging effort that has included everything from brand strategy,

to defining our hero (i.e., customer), to figuring out our voice, to maturing the brand visuals.

We continue to work with their talented team and hope to do so for years to come.”

—Deyl Kearin / CEO, Bethany Hamilton/Soul Surfer

 

Finest Made: Taking Craft Beer To A New Level Image

Finest Made: Taking Craft Beer To A New Level

Services:

Brand Strategy/ Brand Story/ Brand Identity/ Packaging/ Photography/ Videography

Problem:

Butcher’s Brewing made incredible beer, but needed a name and brand that was more palatable for Southern California’s health-conscious market.

Insight:

San Diego is at the forefront of a new food and craft beer culture in America—one that values quality, discovery and meaning. In fact, today’s

drinker has been trained to shun mainstream beverages for more authentic flavors and exceptional experiences.

Solution:

We built a brand with authentic meaning baked in. We made our customer the hero and celebrated the fact that they deserved the best. From that moment, the new brand name “Finest Made” was born. Next, we built a brand story around chef and Brewmaster Rey Knight, focusing on the culinary soul he brews into every drop of Finest Made. Taking cues from the artisan food and craft beer industry, BLVR developed a new identity that smashed through the crowded beer space. Minimalistic type, a premium star lockup, a clean color palette, and an updated product-naming system elevated the newly christened brand and denoted an excellent beer worth a special journey.

Hope and Her Case Study Image

Hope and Her Case Study

Services:

Brand Strategy, Brand Identity, Packaging

Problem:

Hope and Her came to us as Vaginismus.com. They were a pioneer of information and at-home treatments for vaginismus, but in recent years had lost their competitive edge due to copycat products and a changing millennial customer base. 

Insight:

The vaginismus category was extremely conventional - an overuse of pink, nondescript white

boxes of product, cold efficacy claims, and medical diagrams were the norm. But we realized to our hero, this wasn’t just a functional or rational issue. This was a deeply personal and emotional challenge that made them feel like less of a woman at their very core. It was our role to bring hope so our hero could feel whole again. 

Outcome:

We began by evolving the brand architecture and business model. Vaginimus.com remained as a educational ‘wikipedia’ resource that delivered strong SEO and funneled users into purchasing funnels. This was complemented with a new millennial-focused eCommerce offering called “Hope & Her’ that delivered new holistic treatment plans. A brand strategy was created by using emotion as a disruption tool. We weren’t just selling dilators and treatment plans, we were selling hope. Hope for healing. Hope to feel whole and confident again. Hope for a new day. This was coupled a positive tone of voice and modern graphics that stood apart from the category. When it came to packaging the aim was to take away the shame associated with receiving product in an unmarked boxed. Our hero was down, not out. So we created a packaging suite that was experiential, informative and uplifting.

 

Lolitas: Reimaging A Fast-Casual Staple Image

Lolitas: Reimaging A Fast-Casual Staple

Services: 

Brand Strategy/ Brand Story/ Brand Identity/Photography

Problem:

While Lolita’s Restaurant locations were cropping up all over town, the company was experiencing a major identity crisis. The company logo was being manipulated across each restaurant location, diminishing brand equity and the company’s ability to transition into the fast casual restaurant industry.

Insight:

We knew

from research that we an intensely loyal generation of guests but the neighborhood mix was changing, with new families that had low awareness of Lolita’s.

Solution:

We started by honoring Lolita’s Restaurants’ legacy of cuisine, culture, and community, letting it serve as our North Star for brand rejuvenation. BLVR stayed true to Dolores “Lolita” Farfan’s signature and the multigenerational, family-owned history of the restaurant chain, but we added a modern twist. We updated the logo type from green to black, with softer, classic italicized lines—a design mechanism to infer forward movement. Even further, we used a heavier-weight typeface to convey boldness and strength in both the community and the industry. Working with Paula Watts and Sam Wells we created a high-quality, mouth-watering photographic approach—highlighting the fresh ingredients, food-preparation process, and overall lifestyle and atmosphere.

Nature Collective: Shifting From A Conservancy Non-Profit To An Experience Led Organization Image

Nature Collective: Shifting From A Conservancy Non-Profit To An Experience Led Organization

Services:

Discovery, Brand Strategy, Naming, Brand Identity, Storytelling

Problem:

Nature Collective came to BLVR as the San Elijo Lagoon Conservancy. Big things were happening for the conservancy - they were in the thick of the California’s largest watershed restoration and their programs were growing at a considerable rate, far beyond the scope of the San Elijo Lagoon. But awareness and visitation were

low and they were unsure where to go next. 

Insight:

After digging deep into the brand it was clear that the San Elijo Lagoon Conservancy wasn’t just a conservation nonprofit. They were a people-focused, experience-led nature organization too. 

Solution:

Taking cues from ‘Conservation 3.0’ a new mission was created: to drive all people to have a passion for nature. The audience set was expanded from affluent local users to welcome all San Diegans and beyond, regardless of age, location or wealth. This inclusive mentality inspired the new name, “Nature Collective”, which reflected that together we use, enjoy, protect and promote nature. A fresh brand identity and art direction were created taking cues from the Nature Collective’s core belief to connect, experience and protect nature. A simplified emblem along with modern retro typography and design cues gave the brand a distinct look that stands apart from the pack.

 

Liberty Station: Ingraining a San Diego staple into the hearts and minds of the local community Image

Liberty Station: Ingraining a San Diego staple into the hearts and minds of the local community

Services:

Brand story, website strategy, design and development

Problem:

Established in 1923, Liberty Station is San Diego’s town square, offering a thoughtful mix of shops, dining, and entertaining experiences but footfall was becoming an issue and needed to be addressed. 

Insight:

In a hyper-connected urbanized world, San Diegans were looking for a way to authentically connect in communities

and spaces that bring together the things they care about. 

Solution:

We began with the goal to ingrain Liberty Station into the hearts and minds of San Diegans. To do this we created a brand story which positioned Liberty Station as San Diego’s town square—a hub that transformed a large city into a village, a place where people can collect memories and enjoy their community. We matched this with a lifestyle approach that could be compared with creative magazines, websites and popular social media that our audience was already consuming. Creative, emotive visuals were featured throughout the site to shine a light on the eateries, shops and art and health studios that make Liberty Station amazing.

 

Keystone: Driving Audience Expansion and Comprehension Image

Keystone: Driving Audience Expansion and Comprehension

Services:

Brand Identity / Website Strategy, Design and Development / Customer Journey Planning / Collateral Design

Problem:

Keystone, is a large evangelical church in Keller, Texas. Brand comprehension work showed they had been perceived as a ‘seeker-friendly’ organization while in fact they could also cater to a ‘Bible-based’ audience looking for a deeper level of faith. Together with Dunham+Company, the

church came to BLVR with a goal to engage more of the Keller population with the gospel’s message of hope and redemption. 

Insight:

Their organization is built on the mission to help bring life by leading people to the life-giver Himself, Jesus Christ. 

Solution:

At BLVR, we believe the brand story and design should build on each other. So we took our starting point from Dunham+Company’s “Live It Unlocked” brand positioning. From there we created a modern, sophisticated Keystone wordmark that used a broken "O" to symbolize breaking chains and living unlocked. This visual mnemonic became a powerful branding device utilized throughout the art direction across the entire customer journey - from signage, brand materials, gospel teachings, merchandise, and much more.

Truth Becomes Her: Architecting A Brand Movement Image

Truth Becomes Her: Architecting A Brand Movement

Services:

Discovery, Brand Strategy, Naming, Brand Identity, Storytelling

Problem: 

Erin and Brent Weidemann came to BLVR with a complex brand ecosystem - There was Erin’s successful speaking career, a growing book series - The Adventures of Rooney Cruz, an inspiring podcast “Heroes For Her” and an expanding range of content focused on raising young daughters. Their products were top notch but each brand

was not living up to its full potential.

Insight:

Audience segmentation revealed millennial mom’s were fighting every day for their daughters to be full of worth but they lacked a framework or any kind of training on how to do that. In effect they were ‘winging it’ and that created a tension that made this audience question if they were being the best mom they could be.

Solution:

We began with the goal to create a belief-led, mom-powered movement that could lift our daughters up and show them their true worth. We created a new name for our company - Truth Becomes Her - which showed the physical and emotional process of moms guiding their daughters to walk in truth. Around this, we built a modern brand identity and art direction that built on our story with a 3 fold analogy demonstrating the relationship between mom, her daughter and Christ. We developed a new business model with the Client that expanded their product stream to include education, training and experiential products that lived and breathed the new brand story. 

Quote:

“As a company, they truly care and put their heart into everything.  From the initial discovery meetings to the extensive research they did, the BLVR team worked diligently to prepare and execute the new brand design and all aspects of the creative. They had an excellent gauge of our business at all times, and the rebrand was a total success. 

—Brent Weidemann / CEO, Co-Founder 

 

Futures: Optimizing The eCommerce Black Friday Experience  Image

Futures: Optimizing The eCommerce Black Friday Experience

Services:

Website/Digital Optimizations

Problem:

The fin retail environment had changed considerably. Surfers were moving away from traditional brick and mortar channels in favor of online transactions. With Black Friday looming, Futures wanted to make a concerted push to impact revenue through their eCom channel.

Insight:

Futures omni-channel ‘research online and purchase instore’ approach

wasn’t going to cut it during the biggest selling period of the year. Users needed an easy and fast path to purchase directly from Futures.

Solution:

BLVR optimized the digital path to purchase to allow users to take more control of their shopping experience. Reimagined navigation, product filtering and categories allowed the user to get directly to the fins they needed, while limited time sales messaging drove the urgency to buy now. Product pages were updated to tell a deeper product and education story while the cart and checkout pages were simplified to allow for a speedier check out. But it didn’t end there - we created marketing campaigns, cart abandonment email tracks and tiered promotion stories to drive sales from Black Friday all the way through to Cyber Monday.

Results:

50X increase in online revenue | 55% increase in conversion rate | 10% increase in average order value 

Command Alkon: Creating a Persona-led Web Experience to Drive a Next Generation Offering Image

Command Alkon: Creating a Persona-led Web Experience to Drive a Next Generation Offering

Services:

Website strategy, design and development

Problem:

Command Alkon is one of the world’s most formidable supply chain software suppliers for the heavy building materials industry. With a 20+ year history, Command Alkon product solutions had grown organically. As a result the user was getting lost under a complicated and dated website that couldn’t scale. 

Key User Insight:

From user

research and analytical data, we identified that the user had a dated perception of the brand and its product offerings. In addition, they felt the brand did not understand their needs. 

Solution:

We began by creating an enterprise UX approach that showcased a scalable ecosystem of products at an enterprise, business line, and individual product level. We designed user journeys through four key heavy buildings material industry personas which were used in the main navigation, page structure, and homepage selection panel. Customized messaging, white papers, lead generation offers, and calls to action completed the user centric journey. We didn’t want to clog the digital experience down with complex dry language and technical jargon. We created bite-sized snackable content blocks that gave simple and impactful information in an engaging human way. This was accompanied with modern design language like white space, human focused imagery, and brand specific vignettes. 

 

PRI: Elevating the Digital Experience and Value  Image

PRI: Elevating the Digital Experience and Value

Services:

Brand Modernization, Web Design & Development

Problem:

Performance Racing Industries (PRI) the voice of performance racing across America. With a magazine and trade show offerings, their products were cutting edge but their website experience was not.

Insight:

Our user research identified that their current web solutions were dated, clunky and lacked engagement. Plus our

analytics identified that while millennials and gen X’ers were the fastest growing audience, PRI wasn’t targeting them.

Outcome:

BLVR began by creating a streamlined information architecture and mobile friendly navigation that would enable a better user flow across all user groups. We reviewed our content presentation and pivoted from an old-school PDF magazine into snackable blog-style content that would would match any other editorial experience our millennial user were getting elsewhere. Then we served the use additional relevant content to deepen their user flow. Next we reimagined their trade show section to drive deeper engagement and ticket sales across the show calendar. We modernized their brand identity to provide a fresh feel and then drove that across the entire user interface.

Rylee and Cru: Creating an eCommerce Powerhouse Image

Rylee and Cru: Creating an eCommerce Powerhouse

Sevices:

Website strategy, design (in conjunction with Client), and development

Problem:

Rylee and Cru is one of the fastest growing children’s wear brands in America. Beloved by moms and babes alike for its unique and artistic SoCal vibes, the brand had been expanding its reach exponentially in retail channels, but it had done little to grow its own direct-to-consumer

channel. 

Insight:

Analysis and shopper experience thinking showed that the Rylee and Cru site was challenged with multiple friction points across the eCommerce journey and a dated look and feel that was bringing down the overall value of the brand.

Solution:

Rylee and Cru is known for its “sophisticated minimal” aesthetic from founder Kelli Murray. Collaborating with the client, the BLVR team created a cohesive design language that mimicked the user’s offline experience. Expansive white space, clean typography, and organic elements ensured we maintained brand affinity through the line. Next we reviewed the entire eCommerce process for optimizations. Product imagery was made bigger and more varied to mimic an instore touch and feel. Buy CTAs were made more prominent while other necessary but distracting information was visually deprioritized. The cart page was dismantled in favor of a swipe-out cart that didn’t take the user away from the main shopping action. Form interactions and language were consolidated and updated. Lastly, upsell panels were introduced into the checkout to ensure moms could shop for the perfect look. 

Results:

  • 3x revenue lift
  • Conversion rate increased by 20%
  • Average order value increased by 25%
  • Users increased by 187%

 

The LeClaire Group: Branding A Self-Storage Advisory Giant Image

The LeClaire Group: Branding A Self-Storage Advisory Giant

Services: 

Brand Identity/ User Experience/ Website Design and Development

Problem:

With over 50+ years of combined experience, The LeClaire Group was a trusted storage broker with a growing Client base.  They were now serving everyone from mom-and-pop-owners through to large corporate institutions like General Electric and Wells Fargo.  They needed to create a brand that could be welcoming to both ends of

the spectrum.  

Insight:

An extensive competitive review showed that the category was over-crowded. Functional messaging and utilitarian branding were leaving the target audience feeling underwhelmed and cold. 

Solution:

BLVR built the new LeClaire Group identity from the ground up. Our goal was to create something that was both professional & crisp for institutional customers, and approachable & genuine for mom-and-pop owners. We utilized a structured yet friendly combination of typography, colors and copy that built a modern but inviting brand that could stand out in the marketplace.

Quote:

There were a multitude of competitors in the space all following the same conventions. The team at BLVR provided us with such a great end product, but it was how they skillfully managed the entire process that impressed me the most. They did a heck of a job balancing our team's need for control and high level of detail, yet they knew when to figuratively kick us out of the room so that they could create top notch branding for us.

— GINA SCHLOSSER, DIRECTOR OF OPERATIONS

 

Reviews

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Website Redesigns & Rebrands for Church

"BLVR excels at communication and employs creative talents."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May 2018 - Ongoing
Project summary: 

BLVR redesigned several websites, rebranding a multi-campus church. The team created wireframes and content. They streamlined launch and performed testing.

The Reviewer
 
51-200 Employees
 
San Diego, California
Marketing Director, Rock Church
 
Verified
The Review
Feedback summary: 

Internal and external feedback has been positive. BLVR’s creative work benefitted the church significantly. Their responsive and patient team delivers high-quality projects as promised. They work under tight deadlines and take any changes in stride. Expect a flexible and hardworking team.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing director at Rock Church, one of the top multi-campus churches in the country.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BLVR?

We hired BLVR to create three different websites for us. We utilized them because of their design expertise and capability to complete complex websites with unique branding. The church needed an entire rebranding.

SOLUTION

What was the scope of their involvement?

We’ve done three huge projects with their team. BLVR redesigned two of our sites and built another from scratch. Their team is involved in everything, from concept to launch to testing. They created wireframes, provided copywriting services, and even helped with locating imagery and photos for the site. Overall, we wanted the new sites to be polished and sophisticated. BLVR made navigation user-friendly and added extra features that we didn’t have in the previous installments.

What is the team composition?

The team depended on the project. We had one central point of contact that we streamlined communication through. When we had team meetings and conference calls, they bring vital people who represented certain areas. Sometimes members of my team, like my IT lead, were on the calls to make sure development was in line with our plans.

How did you come to work with BLVR?

BLVR has an excellent reputation. Before I came on board, they worked for Rock Church in the past. Because of this, they knew our mission and efforts. I did consider other firms, but their pricing was reasonable, and they had a positive work ethic. Our church needed an agency that could meet tight deadlines and handled difficult creation.

How much have you invested with them?

We’ve spent close to $100,000 so far.

What is the status of this engagement?

We started working together in May 2018, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We launched a site a few weeks ago, and I’m already receiving emails from Christian and other national publications about how great it looks. Our ministry teams have been complimenting it as well, saying it makes the church look better. Due to the ease of the site, we’ve had more people interested in church events. BLVR also worked on our pastor’s national website. He’s gotten a lot of positive feedback from followers and other major churches. He recently released a book, and it’s selling well on the site.

How did BLVR perform from a project management standpoint?

Their project management style was excellent. There are weekly scheduled meetings, in addition to phone and video calls with our point person which depended on the phase of the project. I’ve worked with a variety of vendors over the years. BLVR excels at communication and employs creative talents. They’re quick to respond and flexible.

What did you find most impressive about them?

I appreciated their professionalism. I can have peace of mind working with them. When I give their team a direction, it’s handled. BLVR delivers, going by deadlines and within budget.

Are there any areas they could improve?

No, I wish I had even more access to them since I’m creating more and more projects. Their team also responds to me at night through texts. Overall, BLVR is professional in all categories. I highly recommend them.

Do you have any advice for potential customers?

Clients will enjoy the process of working with BLVR. They’ll be pleased with how the project is handled in every stage. BLVR pivots well, effectively working with any company. They’re flexible and experienced.

5.0
Overall Score I’m pleased and plan to use them in future projects.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were able to pivot when we had extra demands. They were reasonable and understanding. Their customer-focused team was patient.
  • 5.0 Cost
    Value / within estimates
    For the price, they’re an excellent buy because they are good quality. Their pricing is fair for the high-quality work they deliver.
  • 5.0 Quality
    Service & deliverables
    I believe their product was excellent. BLVR met all our expectations.
  • 5.0 NPS
    Willing to refer
    I wouldn’t hesitate at all to refer them to someone who needs website design help.

Branding & Logo Design for Nonprofit

"They have unquestionable integrity and come up with things that are much better than I expected."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
June 2006 - Ongoing
Project summary: 

BLVR provides branding services, working on developing business plans, brands, logos, and other marketing materials for a nonprofit.

The Reviewer
 
1 - 10 Employees
 
Laguna Woods, California
Leith Swanson
President and Founder, Global Oceanic Foundation
 
Verified
The Review
Feedback summary: 

The long-term collaboration has produced excellent results, with the talent of the team evident in all of their deliverables. They can articulate the work of the nonprofit effectively, responding quickly and always communicating well.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the president and founder of Global Oceanic Foundation, a nonprofit Christian ministry project. We’re going to lease a passenger ship and bring together several hundred students from different colleges and universities globally for a semester around the world.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BLVR?

We needed very professional branding done because we’re dealing with academic institutions in the U.S. and overseas. I needed a global, innovative approach to higher education.

SOLUTION

What was the scope of their involvement?

The scope was broad from the start. They helped with our logo and then a series of business plans. From the very beginning, they helped brand the project, producing a video that visually shared what it was like. They also helped with brochures and translation.

I just completed writing a book, and they’re doing all the designs for it too. Right now, our company is in the process of negotiating a partnership with a major parachurch organization. As that unfolds, we’ll be taking it to the next step.

What is the team composition?

There were 6–10 people involved.

How did you come to work with BLVR?

BLVR did the branding for another ministry that I work with, and the founder mentioned them to me many years ago.

How much have you invested with them?

We’ve spent $5,000–$10,000. They’ve given us a break because we’re a nonprofit.

What is the status of this engagement?

We started working together in June 2006, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They do amazing work. They’re an incredibly talented group of people who are good listeners. They capture the essence of what needs to be branded, how it needs to be expressed, and they are wizards in doing the nuts and bolts.

All of the elite colleges we work with were attracted to what we’re doing because of how well BLVR articulated it from a branding and design standpoint.

How did BLVR perform from a project management standpoint?

Project management is excellent. They’re very responsive—if I email them, I get a response within a few minutes if they’re not in a meeting. We communicate via email or personal meetings.

What did you find most impressive about them?

They’re really gifted at listening, interpreting, and creating; they’re sensitive and willing to work with you as honest people. I’d trust my family with them. They have unquestionable integrity and come up with things that are much better than I expected.

Are there any areas they could improve?

When I first met them, they were a small group of about 4 or 5 people. They’ve grown and expanded, which leads to changes and learning experiences. They didn’t do anything wrong in the past, but they have gotten better over the years. They’re a seasoned and mature marketing/branding design group now that is sharp, mature, and refined.

Do you have any advice for potential customers?

No, I can't name anything.

5.0
Overall Score They’re excellent collaborators.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Sometimes it’s more my impatience than them not being timely.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    If it’s not what I expected, I communicate that and always what we agree is best.
  • 5.0 NPS
    Willing to refer
    I know people who have worked with them in the for-profit and the nonprofit spectrum, and everyone has been happy.

Web Dev and Collateral Creation for a Religious School

“ Our school has prospered because of what they've done for us and their creative.”

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May 2015 - Ongoing
Project summary: 

Helping a school build a brand, BLVR developed a website and created external/internal collateral. They’ve also trained the in-house team and continue to provide technical support as needed.

The Reviewer
 
51-200 Employees
 
San Diego, California
Dawn Saunders
Director of Marketing and Communications, Santa Fe Christian Schools
 
Verified
The Review
Feedback summary: 

The new templates have made it much easier for the in-house team to create materials, saving a tremendous amount of time. BLVR went above and beyond to meet all needs, while their commitment and transparency contributed to the long-term partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the director of marketing and communications at Santa Fe Christian Schools.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BLVR?

We needed a vendor to develop a website for us and help us create a reliable brand.

SOLUTION

What was the scope of their involvement?

They built our website, while I wrote the copy for it. They've also created external collateral and templates. They're currently helping us with the collateral for the internal staff. They know our brand, so I can reach out to them every time I need something or if there are issues with our website. They've trained me, so I can also update the site myself.

What is the team composition?

I mostly work with their account manager and their owner.

How did you come to work with BLVR?

I joined the company after the relationship had already started.

How much have you invested with them?

We pay them about $35,000 a year.

What is the status of this engagement?

We started working with them in May 2015, and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They've saved us a lot of time because we can use their collateral for various events. In the past, we spent many hours redoing the brochures, but they still didn't look great. With the template that BLVR designed, it's been much easier for us to create the materials.

How did BLVR perform from a project management standpoint?

They're very responsive. We mostly use email and text to stay in touch, and they get back to me immediately, even when they're not working.

What did you find most impressive about them?

They set everything up in a way that we can be self-sufficient, which is very important to us. They also taught us how to run our own marketing campaigns. They're very honest, and they've never nickel-and-dimed us on anything.

Are there any areas they could improve?

They've been very responsive to our concerns and addressed any issues very quickly.

Do you have any advice for potential customers?

Be clear about what you need and don't be afraid to follow up with them. They're very responsible. Our school has prospered because of what they've done for us and their creative.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Wordpress Dev for Youth Nonprofit

"I also appreciated the work they did on the research side to understand who we were" 

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2017 - Ongoing
Project summary: 

BLVR designed and developed a WordPress site to serve as an information center and donation tool. Post-launch, they’ve implemented several plugins, created report templates, and done graphic design.

The Reviewer
 
4,000+ Employees
 
Colorado Springs, Colorado
Director of Communications, Young Life Africa/Middle East
 
Verified
The Review
Feedback summary: 

Web traffic and donations have both increased since the launch of the new site. Accessible and thorough, BLVR communicates through multiple channels and produces custom design schemes based on extensive research. Customers can expect a collaborative, personalized experience.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the communications director for Young Life Africa/Middle East, a nonprofit working with high and middle school students in 24 African countries, and two in the Middle East.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BLVR?

We needed a website that could act as a "virtual banquet".  The existing platform was difficult to work with and didn't allow us to leverage our digital assets in a way that transported the viewer to Africa.  We were growing quickly and wanted a robust means to demonstrate impact and convey information.

SOLUTION

What was the scope of their involvement?

BLVR developed our site in WordPress with some custom elements. We’re not very technical, but the site is easy for us to use. We have a number of plug-ins, including an interactive map that allows people to zoom in on certain locations and get more information about the specific countries we work in.

Because most of our donors are in the US we wanted a website that served as a virtual fundraising banquet and mentally transported them to the regions where we work. We initially focused on our work in Africa, giving our donors insight into the kids we work with and their stories via video. The site is primarily informational, but we do have call-to-action sections for people to donate. Since the website launched, BLVR has designed several report templates to build a more cohesive look and feel. They’ve also produced a number of small graphics.

What is the team composition?

We usually have a single point of contact, a project manager, and a designer with a supporting team. I don’t know the whole team, but we met the lead developer when we visited their office, along with the lead creative, the project manager, and 6–7 developers. I know they worked with additional people for the plug-ins. Their creative director also provides input.

How did you come to work with BLVR?

We contacted three firms, including BLVR, and selected them based on their creative and the team they put together. They were on the shortlist for a previous web development project several years ago, but that was shelved. When I talked to people in our organization for recommendations this time around, BLVR was a known commodity. Additionally, they’d done work for other groups we thought highly of. In talking with BLVR, I felt like they truly understood us and our Christian purpose.

How much have you invested with them?

We’ve spent between $10,000–$50,000.

What is the status of this engagement?

We’ve been working together since April 2017. Since the website launched in 2018, we’ve worked on other one-off projects including fixing some web pages or introducing additional plugins.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen a lot of traffic going to our sponsorship campaign on the site, so we’ve definitely gotten a bump. Internally, people have told me that our site now sets the standard for our organization. In building our website, BLVR established a look and feel that was both more creative and more strategic regarding donations than what we had before.

How did BLVR perform from a project management standpoint?

We used BugHerd during web development to track issues and task progress. It helped allow both our teams to work remotely. We’ve also used GoToMeeting and Zoom for video conferencing. Email has been sufficient for the large part of our interactions.

What did you find most impressive about them?

They're thoughtful regarding design and provide excellent photography services. Photography is our main challenge due to a lack of on-the-ground resources, but BLVR’s lead designer scanned through our images and applied unique filters to create a powerful look and feel.

I also appreciated the work they did on the research side to understand who we were. This helped produce a design that pushed us out of our comfort zone. We went back and forth, and they were flexible without compromising too much. Finally, their flat structure made it so I could talk to their principal, project manager, and team members alike.

Are there any areas they could improve?

I can’t think of anything. I really enjoy working with them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
    The're cognizant that we’re a nonprofit and bill us fairly.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Design for Evangelical Megachurch

"They’re cutting-edge and creative so give them space to do their job." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2018 - Mar. 2019
Project summary: 

BLVR facilitated a brand development process including identity formation and web and collateral design. They also delivered style guides offering a unified marketing plan for numerous outreach efforts.  

The Reviewer
 
51-200 Employees
 
San Diego, California
Chris Mefford
Chief Marketing Officer, The Rock Church
 
Verified
The Review
Feedback summary: 

Event attendance and audience engagement have risen dramatically since the new brand’s launch. BLVR displayed patience handling shifting requirements and solicited feedback via project management technology. Customers can expect an attentive and communicative partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CMO at The Rock Church.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BLVR?

We were looking for help with new branding and a new website. We wanted to stand out and be different and give ourselves the freedom to push past what churches typically do.

SOLUTION

What was the scope of their involvement?

They did lots of research and used their experience working with faith-based clients to show us what other people were doing both inside and outside our space. We had a lot of conversations about who we were and what we did, and they came back with a revolutionary website and brand package. They designed the website and we handled development in-house. The site now has a modern appearance and interface and is aligned with our brand identity.

We have about 200 outreach ministries, and each one wants to do their own thing. BLVR developed and instituted clear marketing guidelines for everyone to follow that still maximized their independence. They also designed collateral for us, including a bulletin. Some churches are moving away from bulletins but we find them to be a great marketing tool. The bulk of BLVR's services have been completed, but we’re always reaching out to them for a little help here and there.

What is the team composition?

I work with their chief designer, their CEO, a project manager, and a few other resources. We also interact with their COO, who gave me his personal phone number.

How did you come to work with BLVR?

They’d developed parts of our website previously, before I worked here, and we restarted that relationship after bumping into them at a conference. I gave them our new direction and they were wide open to it.

How much have you invested with them?

We’ve spent between $50,000–$199,999 so far.

What is the status of this engagement?

We’ve been working together since October 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

As a church, we don’t have a bottom line to tie this into, but our congregation engagement has increased. We’ve had our largest men’s and women’s events and marriage retreats since the new identity launched, and nearly every one of our ministries has also experienced corresponding growth. All of these results stem from the cohesion and connectivity of BLVR’s deliverables.

How did BLVR perform from a project management standpoint?

It’s been great. They update us when things are going to be a little late or when we're late delivering things to them. They also post all the changes online so we can access them immediately.

We can go into their project management tools to comment on the bulletin or printed pieces or the website itself. It’s a very modern, streamlined communication process.

What did you find most impressive about them?

They never get frustrated with our changes or ambiguous guidance. Changes are made when we need them and they always hit their deadlines. We felt really special when they came to visit us at the start as well.

Are there any areas they could improve?

No, not that I’ve seen. It’s been a fantastic experience.

Do you have any advice for potential customers?

They’re cutting-edge and creative so give them space to do their job.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Design and Development for Nonprofit

“We’ve received a lot of extremely positive feedback from stakeholders.”

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2018 - Feb. 2019
Project summary: 

BLVR learned everything they could about a nonprofit and then created designs to translate the organization’s mission. Then, they developed a WordPress website from scratch using these designs.

The Reviewer
 
11-50 Employees
 
Corona, California
Becky Turner
COO, The Barnabas Group
 
Verified
The Review
Feedback summary: 

BLVR succeeded in developing a user-friendly website that clearly conveys the organization’s messaging in a visual and professional way and helped to better organize its digital presence. The team delivers outstandingly transparent project management and responsive and collaborative communications.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the COO of The Barnabas Group, a ministry that specializes in providing strategic planning and resource development assistance to churches and Christian schools and colleges. We have 10 chapters and local affiliates across the nation that offer marketplace leaders opportunities to equip and assist ministries in order to excel in their purpose and goals.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BLVR?

We needed a new website and design. What we do is unique, and it’s hard to explain in a sound bite, so we needed someone with story-branding skills to translate it to our website.

SOLUTION

What was the scope of their involvement?

They did the story-branding and designed and developed our WordPress website from scratch. In the past, my website had a national landing page with individual sites to get more information. We changed that, and now all information is on the main national site, and the local chapters have their own individual sites listing all their meetings and ministries that they presented. It brought the national page to the forefront, and that helped as well.

They understood what I was saying and what we were doing, and they were able to translate that using images. The images connected career calling with kingdom impact, and they were able to express that connection clearly and effectively.

How did you come to work with BLVR?

BLVR’s COO is affiliated with The Barnabas Group in San Diego. He is one of the 600 partners we have across the nation. I was visiting that chapter and, after some conversations, we made the connection to work together.

How much have you invested with them?

We spent $25,000–$50,000.

What is the status of this engagement?

We worked together from February 2018–February 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve received a lot of extremely positive feedback from stakeholders about the clarity of messaging and ease of use, and they said it was more professional-looking and relevant than it had been in the past.

How did BLVR perform from a project management standpoint?

Project management was excellent. They used BugHerd, which was so helpful and made it easy for me to see where they were, and I was able to add comments. 

What did you find most impressive about them?

Their communication was extremely effective. They were quick to respond, and they were clear in communicating what they needed from me.

Are there any areas they could improve?

I would have loved to see things turned around a little faster, but I understand I was not the only client they had at the time.

Do you have any advice for potential customers?

Trust the process.

5.0
Overall Score It felt like teamwork. They pushed back with me, and they allowed me to push back with them. It was a good collaboration.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They were great at meeting deadlines when we had them, but we failed to set clear deadlines up front.
  • 5.0 Cost
    Value / within estimates
    They were incredibly reasonable. I received estimates that were way higher than theirs.
  • 4.0 Quality
    Service & deliverables
    What they delivered was perfect, but I wish it would have been delivered faster.
  • 5.0 NPS
    Willing to refer
    They’re great to work with. When we got into the design, it was so easy to actually see it.

Rebranding Package for Publishing Company

“As a company, they truly care and put their heart into everything.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2018 - Jan. 2019
Project summary: 

After an in-depth discovery phase, BLVR developed a comprehensive rebranding package that included a new name, logo, design, and other creative assets. They also delivered a wireframe for a website redesign.

The Reviewer
 
11-50 Employees
 
San Diego, California
Erin Weidemann
Founder & CEO, Truth Becomes Her
 
Verified
The Review
Feedback summary: 

Internal stakeholders lauded the rebrand, commending BLVR’s thorough approach. The team put in the effort to get a complete view of the company before diving into the creatives. Their high level of client involvement coupled with their sound expertise made them excellent partners.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Truth Becomes Her is a San Diego-based publishing company that creates resources and tools for girls to increase their confidence and gain the skills necessary for effective leadership. As the co-founder and CEO, I am the chief content creator and oversee all of our content across our channels (e.g., web, social, etc.).

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BLVR?

We’re expanding our current publishing company into a content house and education/training platform and needed resources to help us rebrand.  

What were your goals for this project? 

Our primary goal was to have BLVR lead us in a full overhaul of our current brand assets (e.g., name, logos, colors, look and feel) and develop the new assets that we would use to engage and equip our audience. We aimed to make necessary changes to our current brand so that the publishing resources would become a product line underneath the umbrella of this new brand identity.

SOLUTION

How did you select this vendor?

We selected BLVR after careful consideration because we felt confident they would do excellent work. 

Describe the scope of their work in detail. 

The kickoff meeting with BLVR provided us with a complete understanding of what the process would be from start to finish. They explained all of the tasks and timelines in detail, establishing milestones that we needed to hit at each step. 

The BLVR team then did an extremely thorough job of assessing our business to gain a complete understanding of where we'd been and where we were headed. Both my co-founder and I worked closely with them to provide all the necessary information, and they also conducted interviews with third-party consultants and contractors.

The final deliverables included a complete brand book with all creative assets (e.g., name, logo, design templates), pitch deck, and a wireframe for our new website.

What was the team composition?

We worked directly with Kristina (Brand Account Manager, BLVR), who acted as our project manager, as well as Lenya (VP, BLVR) and Scott (CEO, BLVR). The size of the team didn’t change during the process, but our communication with individuals adjusted appropriately, depending on which step we were working through.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success? 

Scott and the entire team at BLVR were fantastic to work with. From the initial discovery meetings to the extensive research they did, the BLVR team worked diligently to prepare and execute the new brand design and all aspects of the creative. They had an excellent gauge of our business at all times, and the rebrand was a total success. 

How effective was the workflow between your team and theirs? 

Their workflow was remarkably effective and unlike anything we’d experienced before. They engaged us throughout the rebrand and provided guidance at every step. We’re grateful and beyond happy to have had BLVR’s expertise and support. 

What did you find most impressive about this company? 

As a company, they truly care and put their heart into everything. It shows, and we are pleased to give them our highest recommendation. 

Are there any areas for improvement? 

No, none that I can think of.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Laravel Web Design & Branding for Nonprofit

“Also, everything they create is beautiful. I don’t think I could get this level of quality anywhere else.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Feb. 2018 - Ongoing
Project summary: 

BLVR created a business plan and website framework. The team then used that information to formulate a cohesive brand, communication strategy, and website. Now, they’re providing marketing and support.

The Reviewer
 
1-10 Employees
 
Boise, Idaho
Matt Pipkin
CEO, WeVow
 
Verified
The Review
Feedback summary: 

The website’s high-end UX/UI has elicited positive feedback from early users. BLVR continues to collect feedback and make improvements. Communicative and understanding, the team shows a strong commitment to the project. Trust is key to the success of the partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of WeVow. Our organization offers employers the support and resources necessary to build a safe workplace culture with zero tolerance for sexual misconduct.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BLVR?

We partnered with BLVR to put together a cohesive brand and company website.

SOLUTION

What was the scope of their involvement?

First, I presented them with a rough outline of my idea. Over a few days and several meetings, we flushed out my vision and put together a concrete framework for the product and a business plan. Then, BLVR created our brand, communication strategy, and our web platform using Laravel. We’ve launched the site, and BLVR continues to support and refine it. They’re also assisting with marketing and promotional efforts.

What is the team composition?

We worked with a team of 12–15, one acting as a project manager. Despite one change, there hasn’t been any turnover in our group.

How did you come to work with BLVR?

I was working with them through another organization and approached them with this idea.

What is the status of this engagement?

We started working together in February 2018, and it’s an ongoing relationship.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

So far, the quality of their work has been excellent. They’ve been focusing heavily on user experience, creating an engaging and intuitive interface. Early users praise the product for its ease of use. As we collect more feedback, we’ll continue to make improvements.

How did BLVR perform from a project management standpoint?

Our level of communication is strong. There is a clear understanding of our timelines and expectations. They took the lead on the technical elements of the engagement, which has been very helpful. I can count on them to deliver high-quality results.

What did you find most impressive about them?

I trust them. It’s clear that they genuinely care about the mission of our organization. They offer valuable advice and suggestions, which ultimately improve our product. Also, everything they create is beautiful. I don’t think I could get this level of quality anywhere else.

Are there any areas they could improve?

Nothing comes to mind right now.

Any advice for potential customers?

Listen to BLVR’s ideas because they have the creativity and talent to bring them to life. Clients should describe their concept and allow BLVR to help structure it.

5.0
Overall Score Overall, they’re enthusiastic and great to work with. We’ve had a consistently strong relationship.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We’ve stayed on schedule, and they delivered the product by our deadline.
  • 5.0 Cost
    Value / within estimates
    I’m very happy with the investment.
  • 5.0 Quality
    Service & deliverables
    The results speak for themselves. My product is doing great.
  • 5.0 NPS
    Willing to refer
    I’ve already referred them to friends and colleagues.

Branding & Ongoing Web Design for Soda Company

"For us, BLVR’s changes were subtle, but they made a world of difference in our overall appearance." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. - May 2018
Project summary: 

BLVR modified an existing logo and packaging system based on initial discussions regarding central ideas and values. They also built a new site and implemented e-commerce functionalities.

The Reviewer
 
1-10 Employees
 
San Diego, California
Brett Burner
Owner, Swell Soda Co.
 
Verified
The Review
Feedback summary: 

Though the brand and website revamps aren’t yet live, initial feedback has been overwhelmingly positive. BLVR brought a fresh perspective to bear, using it to identify new areas for growth. Their consistent communication and dedication to timeliness set them apart from others in the industry.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Swell Soda, a local craft soda company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BLVR?

We wanted to redo our basic website and add some functionality. We were also aiming to take our branding to the next level. After finishing most of the work, we wanted to bring in an outside perspective for improvement.

SOLUTION

What was the scope of their involvement?

After we shared the story of who we are and we’re doing, they evaluated the brand and talked through what was most important and how to reach the most people. My family has lived in Southern California for six generations, so they tied that into the brand.

They then started on our labeling, suggesting minor tweaks to our logo to bring about a better overall perception of the brand. These ideas focused on improving cohesiveness and professionalism in every aspect of our product.

Originally, we weren’t able to sell products on our website. BLVR implemented store functionality so customers can choose how many of each soda they want in their case and sign up for a subscription program.

What is the team composition?

We worked with Adam (COO, BLVR) and Todd (Digital Design Director, BLVR), but I was primarily in contact with Scott (CEO, BLVR) and Damin (Creative Director, BLVR). There was also a coding lead and a project manager, in addition to more people behind the scenes.

How did you come to work with BLVR?

I’ve known them and monitored their work for a long time, so we reached out to them when we started the project.

How much have you invested in them?

We spent $20,000.

What is the status of this engagement?

The initial phase was from April–June 2018. We’re currently wrapping up the website and will relaunch the brand in a couple of months.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve gotten very positive responses from the people we’ve presented their work to. They made a shift in our branding and logo which, at first, I was adamantly opposed to, but I let them show me what they wanted to do. After looking at the packaging side-by-side, I realized it was better than I could have guessed. They made our whole brand cleaner and more recognizable.

How did BLVR perform from a project management standpoint?

They were great with communication. We had three or four in-house meetings in the several months we worked together, in addition to plenty of phone and email communication. I already knew what to expect work-wise, based on what I’d seen them do before we engaged, and they certainly met those expectations.

What did you find most impressive about them?

First and foremost, their integrity is outstanding. They do what they say they’re going to do, and I never felt like I got less than I asked for. In fact, I felt like I got more. They immersed themselves in our brand and filled in the gaps that I couldn’t see, becoming a true part of our team. Our success was their success. Their fresh, outside perspective was extremely helpful.

Are there any areas they could improve?

They were so on top of everything that I often hindered them by getting caught up in other parts of the business. They had to wait for me to approve things. I was never disappointed with anything they provided me.

Do you have any advice for potential customers?

You should let go of the concrete idea you have of your brand—your baby, really—and be open to what it can become. For us, BLVR’s changes were subtle, but they made a world of difference to our overall appearance.

We had a particular style and look we didn’t want to lose, so their suggestions bothered me at first. After I saw what they had in mind (and got over my personal preconception), I realized how much better their input would make our branding more successful.

5.0
Overall Score They pushed me outside my comfort zone on some things, but I’ve seen much improved results because of it.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They did everything I requested.
  • 5.0 Cost
    Value / within estimates
    They went all out during production. The end product was definitely worth it.
  • 5.0 Quality
    Service & deliverables
    They’re professional and their deliverables are excellent.
  • 5.0 NPS
    Willing to refer
    I’ve already recommended them to people.

Website Refresh for Child Care Nonprofit

“We can’t think of a better team to work with.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2017 - May 2018
Project summary: 

BLVR overhauled the UI/UX of a WordPress website. They also provided valuable input on brand messaging and content management.

The Reviewer
 
201-500 Employees
 
Bonita, California
Child Development Associates, Inc.
Marketing & Communications Representative, Child Development Associates
 
Verified
The Review
Feedback summary: 

The new website has boosted user engagement and garnered positive feedback on its intuitive and appealing design. BLVR’s meticulous project management and helpful team differentiated them from competitors.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the marketing and communications representative of a community-based, nonprofit agency with over 200 employees. Every day, we provide low-income families with access to affordable child care so parents can work or complete their education. We also provide high-quality early education and nutritious meals so children can better succeed in school and life.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BLVR?

We hired BLVR to reimagine our website, which was dated and not user- or mobile-friendly.

What were your goals for this project?

We needed a high-quality, modern website that made it easy for people to understand who we are, what we have to offer, and how to get involved. The site also needed to unify our fragmented online presence and help us effectively tell our story.

SOLUTION

How did you select this vendor?

We selected this vendor through a competitive bidding process. BLVR was able to secure the contract by meeting our scope, specifications, and criteria.

Can you go into detail about the services they provided and the scope of the project?

BLVR implemented a comprehensive website design and development plan. The project was a large undertaking with a lot of moving parts. They began with an audit of our existing website, identified challenges and opportunities, then strategized a solution. After the planning phase, they helped us structure and organize our content. Using their branding expertise, they helped clarify our messaging, establish creative direction, and capture images and videos.

BLVR designed the UI based on wireframes, goals, and content. They then converted the designs into a custom-coded WordPress site, followed by a quality control process. Once our website went live, BLVR trained us on content management and analytics.

What was the team composition?

We were assigned a project manager who oversaw the whole process. We met with BLVR's in-house team of experts on branding, copywriting, photography, design, and development at relevant points in the project.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

BLVR transformed our outdated website into a beautiful and intuitive platform. Our clients and staff were very impressed with the result. We continue to receive many positive comments about our new website’s professional and modern design. We have also experienced more engagement and submissions through our website’s online contact forms.

How was project management arranged and how effective was it?

BLVR provided excellent project management and guided us every step of the way. They delivered exceptional customer service and were always available to address any questions. We appreciated their patience and positive attitude. While they were open to design suggestions, they made sure that the project stayed on track.

What did you find most impressive about this company?

BLVR was wonderful to work with. We were impressed with their ability to get deep inside our mission and more importantly, who we serve. BLVR’s incredible team of creative, professional, and caring experts went the extra mile to help us create custom features to increase our impact. We can’t think of a better team to work with, and we look forward to collaborating again as projects come up.

5.0
Overall Score We can’t think of a better team to work with. We look forward to collaborating again as projects come up.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Scheduling with BLVR was never an issue. They were always flexible and patient when we needed more time.
  • 5.0 Cost
    Value / within estimates
    The cost was quite competitive and fair, with no surprises.
  • 5.0 Quality
    Service & deliverables
    The quality of work was nothing short of excellent. Their strategy was forward-thinking, while the design was inspiring and innovative.
  • 5.0 NPS
    Willing to refer
    You're in the right hands with BLVR.
Verification

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Verification Level
Gold
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
California
ID
C2659416
Date of Formation
Jul 1, 2004
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last Updated
Apr 4, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
28
OVERALL REVIEW RATING
5.0
Source
Clutch
LAST UPDATED
October 4, 2019