Bluelight Agency

BACKGROUND

Introduce your business and what you do there.

Compucode is a technology solutions company that does a lot of work around data and reporting automation. We deploy both on-premises and cloud solutions, and our team handles data migrations, data security, business continuity, disaster recovery, and analytics.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bluelight Agency?

We needed to deploy a portal for a laundromat. The objective was to automate their entire process. Whenever a customer would walk in, they’d use a kiosk to book all the services they wanted or simply use a mobile or web app.

After that process, coins would be dispensed and used with the laundromat machines. We’d built the architecture of this application, and we needed a great developer to bring our vision to life.

SOLUTION

What was the scope of their involvement?

Bluelight Agency did the entire development of the mobile, web, and kiosk apps. All of the apps connect to the same database. We had different hardware integrations: with a coin dispenser, a cash acceptor, a POS, and a detergent vending machine. We built the app on Heroku, using Python and Node.js.

What is the team composition?

We worked with two of them.

How did you come to work with Bluelight Agency?

We reviewed three vendors. Bluelight Agency was able to understand our architecture quickly. It was very involved with multiple integrations. The team understood everything quickly during the MVP phase, and they were prompt in responding to our requests.

How much have you invested with them?

Including support, we spent between $7,000–$10,000.

What is the status of this engagement?

We started working with them in April 2019, and we handed over the project in June of that year. We’re currently maintaining the logic and backend.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The platform is seamless, and it works very well. We’ve received another job from the client, and we plan on submitting our proposal this week.

How did Bluelight Agency perform from a project management standpoint?

We mainly communicated with them through WhatsApp and email. Since our policy is to have everything documented, the phone calls were minimal. Our initial meeting was face-to-face, and we documented everything through chats and emails.

What did you find most impressive about them?

From a business point of view, we needed to deploy in a very short period of time and within a set budget. Bluelight Agency delivered.

Are there any areas they could improve?

They delivered everything we requested. There were no issues with any of our requests. There were a few clarifications that needed to be made, but there were no escalations.

Do you have any advice for potential customers?

The architecture needs to be clearly defined. Bluelight Agency will deliver whatever is given to them, and they can come up with some improved logic. But the client has to have a good design and product manager in place.