Could you share any statistics or metrics from this engagement?
My team has marketed what we've done for our client internally, and we've received very positive feedback from that. Many people comment on how professional our web applications look, which is a testament to Blue Water's skill level. They have brought us some good ideas and great designs that have caught the eyes of both our clients and other people within our company.
How did Blue Water perform from a project management standpoint?
They use Basecamp as their project management tool, which has worked out well. They also provided a project manager for the engagement who is ultimately responsible for the overall quality they deliver. We have a standing meeting every week where we talk about how the team is doing and feeling. From a project management standpoint, they certainly know what they're doing, and they've done all the right things.
What distinguishes Blue Water from other providers?
The talent that Blue Water has on the design side of the house is their specialty. They have some folks who understand visual appeal and how to pull out a professional website or web application. Their user experience side has some very talented people that have brought us good ideas, and they've helped us add structure to how we approach engaging our users. They have a formal process that they use, Rapid UX, which we have since adopted ourselves. They have brought a lot of value to how we deliver to our clients.
Is there anything Blue Water could have improved or done differently?
They are a smaller business, so occasionally there are challenges with staffing. If we need an additional resource from them without giving several weeks' notice, it can be problematic. If they could operate in a way that allows them to deliver resources more readily, that would be helpful. That's the only thing that comes to mind, otherwise, I've had a very positive experience with them.