Bliss Drive

Introduce your business and what you do there.

I’m the office manager of West Coast Property Maintenance. We perform window washing and parking lot cleaning services along with some maintenance. We have about 18 employees, and we’re in Huntington Beach, California.

What challenge were you trying to address with Bliss Drive?

The last person that handled our website didn’t really give us quick results. It was also difficult to get updates from that person, and we saw a lot of errors on the website, which took a long time to get fixed.

Since we had an outdated website, we decided to work with Bliss Drive to upgrade our existing platform. We wanted a platform that could make us searchable on the internet so that we could get more foot traffic.

What was the scope of their involvement?

The team began by asking us questions about our business and services. We turned over some of our photos and gave them a little spiel about what we were as a company, where we came from, and what we were doing actively. Our website featured our commercial and residential services, gallery of photos, testimonials, contact information, and employee information. Basically, Bliss Drive helped us present our details in a very straightforward manner.

With the team’s support, our website is live now. They also manage our SEO efforts on Google, Yelp, and more, and they’re currently tweaking some things on those platforms.

What is the team composition?

We’re working with two people from Bliss Drive.

How did you come to work with Bliss Drive?

My boss received a recommendation from someone he knew. In the end, my boss chose to work with Bliss Drive because of their great reviews as well as the exceptional results they produced for his friend.

How much have you invested with them?

We’ve spent at least $5,000.

What is the status of this engagement?

We began working together in March 2021, and it’s ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

The Bliss Drive team has made our website user-friendly. As a result, we’re getting more web traffic and phone calls from people. People who search us using Google tell us that our name is on top of the list. Their work has really made a huge difference because we didn’t even come up on search results before.

How did Bliss Drive perform from a project management standpoint?

They have an excellent process, and they’re very attentive and responsive. On top of that, they give us a rundown of the things we need to do. Above all, they share updates every step of the way, and they ask for our approval on almost everything, too.

What did you find most impressive about them?

They produce tailor-made solutions that are in line with what we want and need.

Are there any areas they could improve?

They could explain a little bit more what we need to do because a lot of times we’re unfamiliar with what we need to approve, especially on topics like SEO.

Do you have any advice for potential customers?

Bliss Drive is a really good company. I’d recommend them to anyone.

Introduce your business and what you do there.

I’m the head of marketing at an e-liquid manufacturing company.

What challenge were you trying to address with Bliss Drive?

We needed help with SEO so we could get more traffic.

What was the scope of their involvement?

Bliss Drive writes content to help our site rank higher on search engines. We first discussed our requirements and our goals. We give them some direction for each blog post, but they do the research on their own. 

So far, they’ve written several articles for us. We set different targets each month, so our content calendar is divided into monthly segments.

What is the team composition?

We primarily work with a project manager, but we also interact with the owner every three months.

How did you come to work with Bliss Drive?

My manager searched for a local SEO agency and found Bliss Drive. We got along well with the owner, so we hired them.

What is the status of this engagement?

The project started in November 2020, and it’s ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

Thanks to Bliss Drive’s efforts, our traffic has increased by about 30%–40%. Their blog copy is always great — we’ve never had to ask for any changes to their work. Overall, it’s been a pretty good experience.

How did Bliss Drive perform from a project management standpoint?

Their project management is excellent — the team is very organized and always on top of the project, so their turnaround time is incredible. In terms of communication, we typically use email. 

What did you find most impressive about them?

The Bliss Drive team is very easy to work with. They produce great articles.

Are there any areas they could improve?

No, they’ve done a great job so far.

Do you have any advice for potential customers?

I recommend working with Bliss Drive.

Introduce your business and what you do there.

I’m the owner and founder of a small medical spa located in Boston. We perform cosmetic injectables and medical esthetic practices for facial rejuvenation techniques.

What challenge were you trying to address with Bliss Drive?

I had been working with a person and her consulting firm since I opened my business. Unfortunately, I felt that I wasn’t getting as much of her time and attention as before. Everything started to slow down, and I felt that my business wasn’t ramping up.

I know that other businesses experienced a downfall when COVID-19 hit, but I had been feeling this way even before the pandemic started. Everyone on our staff also saw this common issue; we weren’t getting enough exposure on social media nor the internet in general, so we decided to look at other options and found Bliss Drive.

What was the scope of their involvement?

Bliss Drive provides us with SEO and some digital marketing. They mainly handle our website and all of the technical work that goes with it, and they help us with our blogs. They’ve taken over our SEO and marketing efforts for us, which has made our work easier.

What is the team composition?

I only work with an account manager from Bliss Drive.

How did you come to work with Bliss Drive?

I found Bliss Drive while doing an online search, looking for someone up to date on their ideas and practices. I really liked what I saw about them online, so I decided to go with them.

How much have you invested with them?

I’ve spent between $5,000–$10,000.

What is the status of this engagement?

We started working together in February 2021, and our engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

On our most recent progress report, we’ve seen an improvement in nearly every keyword ranking, placing us on the first page of Google search results. For example, for lip injections in Boston, we’re up by 67 places since we started working together.

We’ve also had almost 21,000 page views since February, as well as 8,000 new users and 10,000 new sessions on our website. In September, our organic traffic increased by 20.5%, our new users increased by 25.2%, and our new sessions increased by 21.7%.

Additionally, we have a section on our site where customers can tell us how they found us when booking an appointment. We have 2–3 new clients coming in from Google per week, even from searching generic terms like “Boston” and “Botox.”

Bliss Drive’s advice is very helpful, and they’ve made our business grow and function better. For example, they advised us to set up a CallRail account, which tracks and records phone calls. We had a situation where a customer left without paying, and we used the recording of a phone call with this person to help the police solve the issue. Overall, we’re very grateful for their work.

How did Bliss Drive perform from a project management standpoint?

Bliss Drive’s project management has been great. They always stay on top of everything, and we’ve never had a problem with meeting deadlines. We work together seamlessly, and they’ve helped us move our business forward.

We communicate mainly via email, which is easier because it is all in writing. However, if we need a Zoom call, we’re more than happy to jump on one. They’re in California, and we’re in Massachusetts, but they’re always very attentive and ready to help despite our time difference.

What did you find most impressive about them?

Bliss Drive is very attentive, and they’re in tune with current trends. They’ve been very kind, and they’re a great company to work with, so I would recommend them to everyone. I’m very impressed with them all around. They’ve performed very well for my business, and we’ve seen great results.

Are there any areas they could improve?

We’re in an industry where its information is very difficult to understand if people aren’t familiar with it. Sometimes, we need to make a lot of changes to the blogs to ensure everything is correct and accurate. However, that’s not their fault, and it is more of a learning curve. They’re doing their best, and we’re very happy to proofread, so it is not an issue.

Do you have any advice for potential customers?

Go for it and listen to their ideas. This is their specialty, so take their word for it and give them a chance to implement strategies that you normally wouldn’t.

Introduce your business and what you do there.

I’m the president of Signature Landscape, a landscape and design company. We create designs and installations. My son also works in my company as a landscape architect.

What challenge were you trying to address with Bliss Drive?

We needed help with web design, SEO, and content writing in order to reach the type of clients we were looking for.

What was the scope of their involvement?

Bliss Drive is providing SEO services, including keyword research. They provide content writing services, too. Though we have a very good website already, the team supports us in further improving our platform. In order to do that, they’ve added testimonials and placed links on Instagram and Facebook.

Furthermore, they’re focused on figuring out how our potential customers are looking for contractors like us and how we could reach them on Google. After months of research, they’ve been able to come up with a solution to do that.

What is the team composition?

We're working with Richard (CEO).

How did you come to work with Bliss Drive?

They were highly recommended by one of their clients. In the beginning, I felt that I might waste my money, but I took the chance to work with Bliss Drive. My friend also told me if I spent money with them I wouldn't be sorry.

How much have you invested with them?

We spend $1,500 a month.

What is the status of this engagement?

Our ongoing partnership started in September 2020.

What evidence can you share that demonstrates the impact of the engagement?

I’m very happy that I chose to work with Bliss Drive. They deliver what I want, and I’m very pleased with their work. I lost some business because of COVID-19, but they’ve helped us maintain our business. With their support, we’ve been receiving more inquiries and clients which increased our business by 30%–40%. Their content writer has also been very helpful; she has written articles which has helped us with our Google ranking.

How did Bliss Drive perform from a project management standpoint?

BlissDrive delivers whatever they commit to, and they work hard to keep up with the market changes. They also deliver on time and on budget. In fact, they send us a chart once a month, and they send reports that show our rankings are going up and what page we’re on. We communicate via Zoom, and we appreciate that Richard is easy to reach — he’s also a great guy.

What did you find most impressive about them?

I’m very impressed with Bliss Drive: they’re very professional, and they’re a top-notch company.

Are there any areas they could improve?

They were nice enough to help me understand abbreviations that I wasn’t familiar with. They made it so easy so I could be aware of what was going on. I’m 67 years old and don’t have that much knowledge.

Do you have any advice for potential customers?

Bliss Drive is one of the best companies I’ve worked with. They won’t waste your time.

Introduce your business and what you do there.

I’m the co-owner and business development officer at Tangent Solutions. We're a design engineering firm offering 3D laser scanning, CAD design, and product development services. We also offer consulting services on producing different kinds of products. Our company has clients from the aerospace to the consumer products industries. 

What challenge were you trying to address with Bliss Drive?

We hired Bliss Drive for their SEO services. 

What was the scope of their involvement?

We initially introduced ourselves to each other and took a couple of weeks of back-and-forth conversations to decide which plan was a good fit for us. They provided an analysis of our current account and marketing strategy before moving forward. 

After signing on with them, we’ve had a complete plug-and-play engagement. They’ve created an entire plan that we can fall along with as they check on us frequently and quickly. They also provide keyword research services. I’ve been doing that by myself so it’s been easy to collaborate with them on it. I provide them with what I’ve already done, and they guide me around the things that we should and shouldn’t do and what to target. 

Moreover, their group provides us with written content. They’ve learned about our website so that they can create thorough content. They also use wordings that help us communicate with our target audience. That way, the content can be impactful. 

What is the team composition?

I mainly work with Rob (Digital Account Manager), who handles any emails that go to the entire team. Other people also collaborate on the project; I always get emails from them when they test the website.

How did you come to work with Bliss Drive?

I found Bliss Drive via online research. Prior to them, I had been contacted by another company offering the same services, but I wasn’t impressed. Meanwhile, I wanted to work with a local company because that would give them a better understanding of what our business was looking for, not to mention easier geographic outreach. 

Eventually, I found Bliss Drive and hired them. I liked them because they were highly organized and provided us with a concrete plan right off the bat. They were also a local firm here. 

How much have you invested with them?

So far, we’ve invested around $6,000.

What is the status of this engagement?

We started working together in July 2021, and the engagement is ongoing. 

What evidence can you share that demonstrates the impact of the engagement? 

In terms of success metrics, they send us an overview of our website’s performance. We’ve seen an increase in search rankings and overall engagement, meaning people are spending more time on our website. The overall impressions have also increased. 

How did Bliss Drive perform from a project management standpoint?

Their project management has been fantastic. The rate we’re paying is providing us a lot of value. On top of that, their accountability has also been great. The team takes us under their wings and checks in on our progress as they provide analysis. In fact, we probably aren’t keeping up with them as much as they’re keeping up with us. 

To communicate and collaborate, we use the entire Google Drive platform. We share documents, metrics, and everything else with each other. We also Zoom to talk. 

What did you find most impressive about them?

Their accountability distinguishes them from competitors. 

Are there any areas they could improve?

They can have one place or platform for all communications and metrics so that everything can be organized. They do well with sending many emails, but it can get a bit confusing for me. If we can have one platform where we can log in and see everything, that will be great. 

Do you have any advice for potential customers?

Establish understanding and ask questions. For instance, I have a little bit of SEO understanding, but they’ve also taught me at the same time. In other words, don’t be afraid to ask questions if you don’t understand something. They're professionals and great teachers. 

Introduce your business and what you do there.

I work in the digital marketing department of Erth Hemp.

What challenge were you trying to address with Bliss Drive?

We were looking to have a better ranking on search engines and improve our website’s SEO.

What was the scope of their involvement?

Bliss Drive has been very good at helping us increase our ranking, targeting specific search topics and keywords. They also give us a monthly analysis of where we stand and how much we’ve progressed with this effort.

We focus on a lot of keywords, and they also write some blogs and informative content for us; it all has been really good. We initially just told them what we wanted, and they’ve done the rest.

What is the team composition?

We work directly with an account manager from Bliss Drive, and she has a team working underneath her. We’ve also spoken with the owner, who is very informative and easy to work with.

How did you come to work with Bliss Drive?

We found Bliss Drive through Google when searching for local companies. We wanted to work with a company local to us so that it would be easier for us to get in contact with them.

How much have you invested with them?

I believe that we’re spending around $2,000 per month.

What is the status of this engagement?

We’ve been working together since June 2020, and our engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

We’ve seen an increase in our website’s traffic of around 25%–30%, and our sales have also increased. The results have been improving consistently since we started working together. Additionally, we’ve received feedback about how informative our site is.

How did Bliss Drive perform from a project management standpoint?

Bliss Drive is great. They’re on top of everything, and it has been simple to work with them. We communicate via email, and we can contact them whenever we have a new idea or need something from them. They always get back to us really quickly.

What did you find most impressive about them?

Bliss Drive’s work speed and organization skills are great. They’ve been on top of everything since we started working together.

Are there any areas they could improve?

I can’t think of anything that they could improve on. It has been smooth sailing.

Introduce your business and what you do there.

I’m the president of a real estate asset manager and fund manager. We raise money, buy properties, and make investments in the real estate business.

What challenge were you trying to address with Bliss Drive?

As we were new to the fund space, we needed to improve our SEO and implement a lot of good interactive pieces into our website to attract new investors.

What was the scope of their involvement?

Bliss Drive has been helping us improve our website’s SEO, as well as its logistics, performance, and overall traffic. We initially had a Zoom interview with their team. After we got them on board, things ramped up very quickly. They post a lot of blogs and find new opportunities for us online.

What is the team composition?

We work directly with an account manager and two other people whom we keep in touch with regularly. We talk to them about things that come up, and they answer our questions. We’ve also talked with Richard (CEO).

How did you come to work with Bliss Drive?

I’ve known Richard for a while, and he’s a good friend of mine. However, we also looked into various other SEO companies before connecting with him and his team. We evaluated their methods and strategies, and we thought that they would be an excellent fit for us, so we decided to move forward. Richard was not only my friend, but Bliss Drive was also the best option for us.

How much have you invested with them?

We’ve spent around $30,000.

What is the status of this engagement?

We started working in January 2021, and our engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

Everything is looking good so far. As our site was relatively new, our statistics were practically at zero. Thus, for starters, going from zero to having users is itself a huge result.

Recently, we’ve seen more incoming traffic, and we’re increasing our Google positioning, appearing on high places of search results for some keywords. That result is very important to us. Additionally, we’ve had a very good experience working with Bliss Drive overall.

How did Bliss Drive perform from a project management standpoint?

Bliss Drive’s management has been great; they’re very responsive and helpful. They also go above and beyond, and they make updates as needed — I’m very happy with them. We typically communicate via email.

What did you find most impressive about them?

Bliss Drive has really good customer service, constantly doing things beyond SEO. Additionally, they provide us with a high-end strategy. Overall, they’re an all-encompassing company.

Are there any areas they could improve?

Bliss Drive has performed very well. However, it would be good if they could use and leverage more keywords.

Do you have any advice for potential customers?

Listen to Bliss Drive and take their advice on the changes needed. Additionally, move and get back to their team quickly.

Introduce your business and what you do there.

I’m the general manager of a law firm that focuses on estate planning. The main value I bring to the table is marketing.

What challenge were you trying to address with Bliss Drive?

Before COVID-19 hit, I was working my day job and we had just started the law firm. When COVID-19 happened, I lost my job. I knew we needed to ramp up our SEO for the law firm if we wanted to boost our organic visitors.

What was the scope of their involvement?

The project is to increase our website visitors. The scope of the project was to build out landing pages to do so. Bliss Drive built out my Google My Business profile. The team also creates content for us on a monthly basis, which include two blogs.

They also write two blurbs per month, which is a smaller, blog style post that is placed in the Google My Business platform. Bliss Drive also built some YouTube posts. They’re really able to operate on the social media level and website build itself.  

What is the team composition?

We work with three account managers and one SEO director.

How did you come to work with Bliss Drive?

I did my own research. I decided on Bliss Drive because their reviews across Yelp and Google were so strong. There were so many five-star reviews. What really sealed the deal for me was a video that talked about their approach.

How much have you invested with them?

We’ve spent $14,000 so far.

What is the status of this engagement?

We started working together in April 2020, and our work is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

We started out with eight visitors per month, and now we have 60! They’ve d met our goals.

How did Bliss Drive perform from a project management standpoint?

Their communication is excellent. They deliver on time as promised every time.

What did you find most impressive about them?

The team has a timely follow-up and execution.

Are there any areas they could improve?

Self-reporting is now delivered twice per month. It wasn’t always happening in a timely fashion. They’ve since changed it, and now it’s completely on time every time.

Do you have any advice for potential customers?

My advice is to request competitor analysis. You have to know your competition. You can engage well with Bliss Drive if you request the top three competitors in your area.

Introduce your business and what you do there.

I’m the owner of Action 1st Loss Prevention. We provide electronic security for commercial properties, including electronic access control, card readers, CCTV, and locksmithing work. We’re a family-owned business, and my father started the company in 1982.

What challenge were you trying to address with Bliss Drive?

We started off as a locksmith company. Over the last 7–8 years, we’ve been getting involved in the electronic security field because that’s where security technology is headed towards these days. We were trying to market ourselves more in that field.

What was the scope of their involvement?

Bliss Drive helps us market ourselves further in the field of cloud-based electronic security through SEO efforts. They write blogs and articles for our site, and they’ve also gotten some backlinks.

Currently, we have an old website, so we’re also developing a new, mobile-friendly website to increase our traffic even more. We’re also in talks with Bliss Drive about our strategy and the next route to take.

What is the team composition?

The account manager is my main point of contact. I’ve also worked with Richard (CEO) and a web developer.

How did you come to work with Bliss Drive?

We worked with other SEO and marketing companies before this engagement, but they weren’t helping us grow in the way that we wanted, and they didn’t understand our business structure. Thanks to these previous experiences, I had the confidence of knowing what I was looking for in a new vendor.

We were looking for a very structured partner with a plan for us beyond a twelve-month period — someone that could see growth potential in us. After interviewing multiple companies, Richard and his team really blew us away.

They did some deep diving into our existing SEO, identified some of the major flaws, and walked us through exactly how they would structure and improve our SEO. They laid out a roadmap for the following years.

How much have you invested with them?

Bliss Drive services cost us $1,500 per month. Additionally, the initial investment for the setup was $2,500, and the website is going to cost around $12,000.

What is the status of this engagement?

We started working together in June 2020, and the engagement is ongoing. The initial contract was for nine months, but we’ve been working together for almost a year. They’ve proven themselves, so we’re in constant talks about continuous plans of action about how to keep the growth moving forward.

What evidence can you share that demonstrates the impact of the engagement? 

Prior to our engagement with Bliss Drive, our organic traffic was around 622 visitors. Now, that number has increased by around 55% thanks to Bliss Drive efforts.

Since the beginning of 2020, our access control revenue has also increased by 20%, which is really good.

Bliss Drive provides us with monthly reports to see how the keywords are performing. Not every month is a home run, but I try to see the results from the big picture. So far, these results have been steadily improving. Once we have the website up, I hope that those numbers improve even further month after month.

With Bliss Drive, I‘ve won a partner that really listens and understands what our company is about and where we want to go.

How did Bliss Drive perform from a project management standpoint?

Project management is Bliss Drive’s best quality. After working with these other companies, what I wanted from my provider was great communication, and our project manager has been on top of everything.

They’re not a company that nickel-and-dimes us for every request; they really try to solve them and figure something out. Communication has been top-notch, and we communicate mostly through email.

What did you find most impressive about them?

Bliss Drive’s communication and consistency are their best qualities. With other companies, we’ve noticed a big drop off after six months. However, Bliss Drive keeps coming up with plans of action to continue our progress.

Are there any areas they could improve?

I’m not knowledgeable enough about the field to tell if there’s something they could improve on.

Do you have any advice for potential customers?

Be prepared to know your business and the ins and outs of everything so you can properly communicate with Bliss Drive. The key is to understand the backbones of your business and not just the basics.

Introduce your business and what you do there.

We’re an e-commerce company that builds cell phone cases and accessories. I’m the e-commerce and marketing manager.

What challenge were you trying to address with Bliss Drive?

We needed help with SEO and driving organic traffic.

What was the scope of their involvement?

Bliss Drive analyzes our website to better optimize for SEO. They’ve also been helping us with content for our site so that it’s better optimized and is of more interest to potential organic visitors.

What is the team composition?

I work with 3–4 people, including a blog writer and two content managers.

How did you come to work with Bliss Drive?

They were referred to our owner.

How much have you invested with them?

We’ve spent about $21,000.

What is the status of this engagement?

We started working together in October 2020, and our work is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

The main metric we use to measure their success is organic traffic. Since working with Bliss Drive, our organic traffic has increased quite a bit. We also get more conversions from that traffic.

How did Bliss Drive perform from a project management standpoint?

They’ve been great. Whenever we need anything, they’re really responsive and get back to us within the day, if not sooner.

What did you find most impressive about them?

The team is good about meeting deadlines and addressing our immediate needs.

Are there any areas they could improve?

No, nothing I can think of. They’ve been able to provide everything that we’ve needed.

Do you have any advice for potential customers?

My advice is to listen to the feedback that they give us on what they think is best. Trust that they’re the experts. Be as communicative so they can get answers as quickly as possible.