BEON Tech Studio

Introduce your business and what you do there.

I’m the VP of software engineering, and we’re a software company that provides software for arts and cultural organizations in predominantly English-speaking countries around the world. The company is fully distributed so we all work remotely.

What challenge were you trying to address with BEON Tech Studio?

We were trying to augment our software engineering team with developers.

What was the scope of their involvement?

We had an initial call where we talked about our needs and what projects we were working on. We also described the skillset of the engineers that we needed. From there, BEON Tech Studio sourced engineers. They screened them technically, too.

On top of that, we had an opportunity to do a technical screening and a team interview with them. From there, they made hires based on our recommendations. Two software engineers are currently working with us, and they use C#, .NET, and Angular.

What is the team composition?

We’re working with two software engineers.

How did you come to work with BEON Tech Studio?

We received a cold call from them, and they just happened to reach out at a time when we were looking to step up. We also evaluated them against a few other firms and decided to try an engagement with them.

How much have you invested with them?

We’ve spent around $60,000.

What is the status of this engagement?

We began our partnership in May 2021, and we continue to collaborate.

What evidence can you share that demonstrates the impact of the engagement? 

We measure their success based on their ability to integrate with the team. In that regard, they’ve integrated themselves really well. In fact, they’re able to pick up and participate in any project that’s part of the broader software development initiative. They’ve also adopted domain knowledge of our platform, and they’re completing work at the same rate as our software engineers.

How did BEON Tech Studio perform from a project management standpoint?

They’ve been great from a project management standpoint. We use Jira as our project management tool, and we communicate through Zoom.

What did you find most impressive about them?

We’re impressed by their sourcing process and the way that they’ve been able to communicate possible candidates for our team and the way they let us vet them. They’ve been very collaborative in that process — helping us find engineers that are really a good match for our team culture and skillset.

Do you have any advice for potential customers?

Be really clear about what you’re looking for so they can find somebody who’s a good match. You need to know exactly the type of engineer and the personalities that you’re looking to bring out of the team so that they can do their job well.

Please describe your company and your position there.

I am the Website Marketing Manager for a SAS company, specializing in MarTech software.

For what projects/services did your company hire BEON Tech Studio, and what were your goals?

I inherited a site, from the original agency, that was launched prior to my start with the company that greatly missed the mark not only on MVP at the time of launch, but also some basic functionality that anyone would expect a modern website to have in terms of UX, SEO, and security.

We requested BEON partner with us to start to clean up the redundant mess that was the backend code of the website, as well as make drastic improvements that better showcase our company story and technology.

How did you select this vendor and what were the deciding factors?

We looked for vendor partners that would be able to commit resources to our project in a timely fashion, as well as for a partner our internal team didn't feel was going to take advantage of our budget.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We required ongoing Website Development assistance from a BEON resource, full-time 40 hours per week. As the project has continued to evolve, BEON has been a fantastic partner that will not only do what is asked of them to support our team, but also bring new ideas to the table.

While onboarding to and updating our custom CMS hasn't always been the easiest project, the working relationship has been the ideal "Work Smarter, Not Harder" scenario.

How many people from the vendor's team worked with you, and what were their positions?

Originally we brought on 1 single full-time website developer to partner with us. With the success of the project with BEON, we've recently been approved for a second full-time developer to help us speed the process up even more.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Thanks to the partnership with the BEON website developers we've been able to increase productivity to our website with an additional 140 hrs+ of work each month compared to our previous agency, as well as compared to some others we'd spoken with.

While we are still in the process of digging out of the coding errors from the previous agency, the amount of work the development team has done has exponentially increased the usability of our website CMS as well as started marching us toward better SEO performance.

Describe their project management style, including communication tools and timeliness.

We started with two meetings per week during the initial project onboarding period. Then will move down to one meeting per week after the team feels comfortable working together. We use Slack for chat, and Teams and Google Hangouts for meetings.

Outside of meetings, with everyday conversations about the project, the response time from the developers has been nearly instantaneous (no more than 15 minutes at most). They are willing to meet at a moment's notice to put out any "fires" and can be trusted as a true member of the team if and when they need to provide backup support.

What did you find most impressive or unique about this company?

They have been very knowledgeable about the coding language required for the project, and do not hesitate to bring their own ideas to the table. Unlike some other agencies we've worked with previously, BEON is not an agency or vendor partner that is out to take advantage of your time or budget.

The ROI you get from the partnership far exceeded the expectations of myself and the leadership team.

Are there any areas for improvement or something they could have done differently?

With how fast-paced our project can be at times, the team could have worked toward being better about honest timelines to complete certain tasks. There was a fair amount of timidness when more daunting tasks were being done.

However, they were open to feedback about managing timelines, giving project estimates, as well as providing more detailed reviews about project status.

Introduce your business and what you do there

I’m the CPO of a technology and fintech services startup.

What challenges were you trying to address with BEON Tech Studio?

We needed help to develop our mobile app.

What was the scope of their involvement?

They’re developing s a mobile app for both Android and iOS. Also, we are now updating our app every couple of months, and they are also in charge of that.

What was the team composition?

We work directly with 2–3 people from their team.

How did you come to work with BEON Tech Studio?

They were referred to us. We reached out, and they made a proposal that was simple but good. We liked it and started collaborating with them.

How much have you invested in them?

We’ve spent about $40,000 with them so far.

What is the status of this engagement?

We started working with them in February 2021, and the engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

They allowed us to have the first version of our app and did it quickly — it’s already available to download online. We’ve been having a great experience with them.

How did BEON Tech Studio perform from a project management standpoint?

Having a project manager assigned is great and useful. The link between our requirements and the developers has made it an easy partnership — everything works smoothly.

What did you find most impressive about them?

They’re great at delivering the code very quickly and having concrete deliverables in record time so we could move forward with the project at a good pace. Also, we had to make some changes on the team, and they allowed us to participate in the hiring process of a new developer, which was great.

Are there any areas they could improve?

They could offer UX services — that would be useful.

Introduce your business and what you do there.

I’m the CEO of a software company. We are a startup building an application called Stalgia, a collaborative journaling platform for people who want to share their journey with others.

What challenge were you trying to address with BEON Tech Studio?

We hired BEON Tech Studio to develop our MVP.

What was the scope of their involvement?

Since we didn’t have the in-house capabilities to create our mobile app, BEON Tech Studio helped us from the brainstorming stage up to the product implementation stage. It was us who defined the scope, and their team sped up the process after the first ticket.

We started by putting our designs together and sending these to them for review. After that, they collated our ideas and created the final prototype. We had a freelancer who worked on the actual design of the MVP, but we still needed BEON Tech Studio’s expertise to review the design and make suggestions when it was necessary. They then proceeded to develop an Android and iOS-enabled app, our startup’s MVP.

What is the team composition?

We mainly worked with Damian (Co-Founder), Su Veng (Project Manager), and two app developers. Additionally, their design team assisted us in reviewing our freelancer’s work.

How did you come to work with BEON Tech Studio?

One of our mentors introduced BEON Tech Studio to us during an incubation program at Colgate University. We spoke with a few other companies, but their team really stood out. We decided to work with them because their services were reasonably priced, and they had a great working culture.

How much have you invested with them?

We spent about $60,000–$70,000 in total. Over the course of the project, we paid their developers $6,500 per month.

What is the status of this engagement?

The project ran from September 2020–March 2021.

What evidence can you share that demonstrates the impact of the engagement?

BEON Tech Studio built the app according to our preferences — their performance met our company’s expectations. Since they executed what we needed, the members of our internal team, including my co-founder, were simply impressed. The product worked well and there weren’t a lot of issues to fix before its release.

How did BEON Tech Studio perform from a project management standpoint?

The communication was fantastic. We mainly used Slack to reach out to their team. BEON Tech Studio’s turnaround time was generally good, and they were helpful in speeding up the entire development process.

Su Veng was an effective project manager — he worked as one of our team members. He was really sharp, and he responded promptly whenever there were areas that we needed them to fix.

What did you find most impressive about them?

We were a startup with sparse members, and this was really our first attempt at creating our own product. BEON Tech Studio shared their expertise and experiences with us — they simply guided us throughout this project. We thought it was unique and exemplary for a company to go above and beyond just to help beginners like us.

Are there any areas they could improve?

I really couldn’t think of anything off the top of my head. Everything was really great.

Do you have any advice for potential customers?

Take the time in making sure that your values align with theirs. People might skip over that just to get results right away, but it’s an important aspect. We communicated this well with BEON Tech Studio’s team, and we were happy that they shared the same enthusiasm for our ideas.

Introduce your business and what you do there.

I am the webmaster and tech advisor for a vehicle recovery company.

What challenge were you trying to address with BEON Tech Studio?

Our company has training components, hardware components, and we wanted to add a third component — an app. We previously developed the app through a developer whose relationship soured, so when we needed to update the app we looked for a new developer.

What was the scope of their involvement?

There was no vehicle recovery app on the market. We developed a pay calculator that calculates the total resistance for recovering a vehicle. We wanted to expand the app to include a customizable tool for vehicle recovery with training.

We shipped what we had code-wise, but I think they dismissed it before they could really develop it. They essentially started the project from scratch. The key features that they developed are that you can input the gradient that your vehicle is on to the degree, the angle, the number of wheels that are stuck, the weight of the vehicle, the terrain type, the weather, and more. It’ll give an output on the recorded recovery configuration and how strong they need to be, as well as training videos.

What is the team composition?

We initially connected with Damian (Co-Founder) who served as our entry point. We ended up working with a manager named Julian (Project Manager) and a graphic designer.

How did you come to work with BEON Tech Studio?

We didn’t know much about app development, so we went with the recommendation of a friend who said they did a great job. We reached out to them after that recommendation and reading their website.

How much have you invested with them?

I like that they bill us differently for graphics, an hourly rate, and the development of the app, which is a flat monthly rate. I think we spent $8,000 to $9,000 in total.

What is the status of this engagement?

We began in June 2020 and the bulk of the project is done, although we retain access to them for critical local issues. We’ll revisit the app when we get a month’s worth of work that fills it up, but for now, it’s completed.

What evidence can you share that demonstrates the impact of the engagement?

The feedback thus far has been very positive. We’ve already sold more than 100 copies of the app, primarily at Apple. Android has been slower, but that’s because of the Android marketplace. I have no issues though and am very happy with the outcome.

How did BEON Tech Studio perform from a project management standpoint?

We used Slack as a project management tool to communicate, as well as phone calls here and there. They did a great job of keeping us informed.

What did you find most impressive about them?

They were incredibly organized. They’d show us the screen and talk through an idea — capturing what we were talking about very quickly and very accurately. They’re also incredibly efficient at capturing data, incorporating it into the process, and resolving all issues.

Are there any areas they could improve?

I don’t think there’s anyways they could improve — the slow parts were on us.

Do you have any advice for potential customers?

Anyone going into an app development process should have a general understanding of what they want. Come in with a vision or concept as opposed to asking them to do something. They did a great job of capturing what we wanted from the start.

Introduce your business and what you do there.

I’m the co-founder of Legal Decoder, a legal invoice analytics software company. Our offering is a SaaS software solution that takes invoice data and runs it through a rules engine.

What challenge were you trying to address with BEON Tech Studio?

We were looking to build the third version of our engine that includes external-facing APIs, and needed additional development resources to achieve that goal.

What was the scope of their involvement?

BEON is developing the pieces that go around the version-three engine. We use a fully Microsoft stack: it’s a C# application hosted in Azure that uses Azure SQL as its backend database. We’re in the process of moving that database to Azure Cosmos DB, one of Microsoft’s cloud offerings.

We’re changing the technology for scalability. In addition, many customers want to work with us programmatically without any humans in the process. We also want to open the API to the public and let clients pull data into their own internal systems.

BEON does development in C#. They have been building more backend processes and how the APIs will interact internally. Now they’re working on the client-facing UI that will control and run the engine.

What is the team composition?

We started with one developer who has been fantastic. Then we brought in a second developer to help us and to start the UI work. There’s also a project manager.

How did you come to work with BEON Tech Studio?

It was a referral from another entrepreneur of a startup I was familiar with.

What is the status of this engagement?

The partnership began in August of last year and is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

The quality of work is fantastic. BEON is pretty much our development team. One of our in-house teammates is leading the effort, but BEON’s project manager works with me and our VP of development to define each two-week sprint and stay on schedule.

The backend developer researches the technologies that we’re using, which involve brand-new materials as well as proprietary technologies. He brings up a lot of valid concerns around our decisions and recommends different paths we can take. The team is very smart and driven and can deliver stuff on time and of high quality.

How did BEON Tech Studio perform from a project management standpoint?

Our project manager is great. She set up stand-up calls three days a week and drives the scheduling, taking a load off my plate. She has no problem with reaching out. When there are different ideas, she’s a great mediator to keep the discussion going.

What did you find most impressive about them?

The competence and intelligence of BEON’s developers are better than any outsourcing company I’ve worked with in the past. They can speak clearly and concisely about issues and have no problem raising any concerns. They also get our industry, which is not a common one. They’re even helping our summer intern get up to speed on the work he’s doing.

Are there any areas they could improve?

No, I’m overall incredibly pleased. I’d recommend BEON to anyone who asks.

Any advice for potential customers?

Having a project manager in place has definitely been a big help for us in making sure we don’t go off the rails.

Introduce your business and what you do there.

I’m the COO of IonSupply, a supply chain tracking platform.

What challenge were you trying to address with BEON Tech Studio?

We were working with another outsourced development agency that was developing too slowly for us. BEON stepped in and got us the right kind of development process for our company’s stage and corporate growth.

What was the scope of their involvement?

BEON works for us on a time and material basis. They provided development resources at first, but that grew into project engineering with support to product management. They also supply QA resources and UI/UX expertise.

They develop in the Angular framework, Goa, and Golang for the backend.

What is the team composition?

We work with seven people.

How did you come to work with BEON Tech Studio?

We considered other companies with good references. BEON came to us through a successful entrepreneur that has launched several startups that have made it to a positive exit.

How much have you invested with them?

We currently pay about 1$5,000–$20,000 per month. That rate’s increased since we first started, and I expect it will go up to $40,000–$50,000 per month as we continue to work together. I estimate we’ve spent about $175,000–$200,000 on their services since the start.

What is the status of this engagement?

We made introductions in December 2018 and started development in January or February 2019. 

What evidence can you share that demonstrates the impact of the engagement?

We have a very large customer that’s come in because of the functionality BEON helped us develop. We’re also pursuing an even larger customer because of their help. BEON helps translate our vision into firm requirements and then execute on them with minimal rework needed, whether that’s due to bugginess in stack or an incomplete scope. We usually nail everything within 1–2 sprints.

How did BEON Tech Studio perform from a project management standpoint?

They’re always punctual and willing to stretch to meet their commitments. If BEON is falling behind because a sprint had a larger scope than we expected, they’ll push and work overtime in order to meet the full commitment. They also do very well in leverage the philosophy of story points in order to create realistic scopes of work that are not full of fat or cushion. They still can get pretty ambitious but tend to meet them by executing efficiently or stretching to meet it.

What did you find most impressive about them?

I appreciate the commitment they show as a team along with the full range of services they provide. The strength of their project management is also a supplement to higher-level management functions in a startup.

Are there any areas they could improve?

No, there’s nothing I would call out. The stability of the team is excellent. We’ve had the same developers for the whole time we’ve worked with them. 

Any advice for potential customers?

Communicate openly with their project management personnel. The people are well versed in taking the product vision and turning it into project structure.

Introduce your business and what you do there.

I’m the founder of a software development studio.

What challenge were you trying to address with BEON Tech Studio?

I was looking for a Reactive Native developer and mobile engineering expertise. They provided me with an engineer as a staff augmentation service.

What was the scope of their involvement?

They provided the engineering resource to our team, making sure that the individual was the right resource for our company before passing them to us. Once the engineer was selected, they integrated into the team pretty simply. They joined our Slack channel and project management tools. That person functioned as my employee for this project. 

What is the team composition?

I had two main points of contact for this project. 

How did you come to work with BEON Tech Studio?

I found them on Clutch. After reaching out to hear more about their services and pricing, they seemed like a good fit. 

How much have you invested with them?

I’ve spent about $13,000 on their services so far.

What is the status of this engagement?

The project began in February 2020 and is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

They were able to find a resource relatively quickly. To meet our client’s expectations, we needed a React Native developer pretty fast. After reaching out to them and explaining my need, they provided me with someone in a short turnaround time and at a good rate. Additionally, they went out of their way to make sure they were the right resource for us.  

How did BEON Tech Studio perform from a project management standpoint?

The developer himself has been easy to communicate with. They’ve conformed to project management tools and mediums that I require to communicate properly. We communicated through Slack, Jira, video chat, and in-person. 

What did you find most impressive about them?

They provide high-quality customer service and are trustworthy. I knew I could count on them.

Are there any areas they could improve?

No, I can’t think of anything.

Do you have any advice for potential customers?

During an early call with them, communicate your needs clearly. That will allow them to take the time to find the right candidate for the project.

Introduce your business and what you do there.

I’m the CEO and founder of Evvnt. We provide an events marketing platform for event creators and media publishers.

What challenge were you trying to address with BEON Tech Studio?

We needed help with direct development services.

What was the scope of their involvement?

BEON Tech Studio provides developers to accomplish the tasks I set out for them. When I need a developer, they will hire one, and manage them against the project. We have a monthly fee, and we provide tools like Jira, hosting, and everything else. 

They’re working on our core platform, a “submit one, publish everywhere” service that is desktop-based and hosted on AWS. It has over 4,600 event listing sites and calendars that sit within an algorithm. When someone submits an event to our site or to a calendar—which we host with news, radio, and TV stations globally—the algorithm looks at which event listing sites will want that content, so that we can publish it. 

Aside from that service, the tech has to do a ton of other things involving payment and transactions through Stripe. We’re trying to make a one-stop-shop for event creators and publishers—our major stakeholders. They need dedicated interfaces with multiple tools and features to promote and publish events, including syndication, email, SMS, messaging, calendars, content widgets, add-event URLs, an editorial CMS, and a sales CRM.

BEON Tech Studio has been involved in a variety of tasks. They’re building out functionality to manage payments, billing, and invoices via Stripe transactions and Xero. We just finished migrating the primary task of developing our event creator and publisher environment. Technically, BEON Tech Studio is running the full stack. We’ve spent a lot of time training the developers and building practical technology. For each task, we provide wireframes and technical documentation alongside one of their testers. 

My goal for next year is to gear up the team size and move to a more advanced SaaS platform that uses AI for automated campaign creation. We want to replicate the kind of service you’d get from a major marketing agency, but at an affordable price point in the local market, for a local event. There’s a lot of pieces to our tech roadmap, ranging from very basic invoicing needs, through to product requirements.

What is the team composition?

Their organization provides me with a project manager, a tester, and a full-time developer. They’re the core of our development, project management, testing, and design. I aim to get 5–6 developers from them.

How did you come to work with BEON Tech Studio?

We were relocating our business from London to the US. Our development resource at the time was in Poland, and the time zone difference wasn’t working for us. We were looking to find a resource in the US time zone that was still cost-effective. Buenos Aires was a good time zone and as affordable as Europe. That’s how we came across BEON Tech Studio.

How much have you invested with them?

We’ve spent around $80,000 so far. 

What is the status of this engagement?

We started working with BEON Tech Studio in April 2019, and they’re still our full-time remote development team. 

What evidence can you share that demonstrates the impact of the engagement?

Just as we started with BEON Tech Studio, we took a different approach to development, going from a two-week development cycle to releasing code twice a week, It’s an incredibly agile approach. We also moved the methodology to Kanban, which supported this constant release methodology. Through BEON Tech Studio, we get developers to develop code, and a lead tester to test it. When it works well, we can release lots of code very quickly. The testing doesn’t slow us down at all.

Overall, we’re churning out more code, allocating more projects, and progressing development at a faster speed. We have three times the code output today than when we had another 2–2.5 developers on the project. BEON Tech Studio plays a role in that, and so does our new methodology. The tester was also a critical part of our ability to output development. We’ve launched more projects and improved the technology more in the last 10 months than within the whole of last year.

As the CEO, I spend one hour every week doing training with a developer. That’s very unusual, but this way, they get to ask questions as we’re building their understanding of the platform. I believe that the team at BEON Tech Studio has bought into the purpose of our development. Because of that and their fluency in English, I can have a solid conversation with them about what we’re doing, and they will advise me on better ways of doing it. We have an unusual and exceptional relationship with the development team they’ve provided so far. 

How did BEON Tech Studio perform from a project management standpoint?

They’ve had some challenges in this respect. The original project manager was one of the founders, but that wasn’t working, so they brought in another project manager. The project managers we’ve had, who were very good very quickly, were historically project managers in the organization. BEON Tech Studio has had to hire new project managers, have them learn their system, and then have them learn ours. There’s a slight language barrier with our current project manager. 

The project management could be a bit better, but because I’m so heavily involved in the project as a project manager and the CEO, it’s quite hard to take over my role fully. I’d love to step back and give them more project management ownership, but, at the same time, having someone spend 15–30 minutes every week, project managing a team, they’d struggle to project manage the team with the visibility that I have. I’m probably part of the reason it’s not as good as it could be—I have an overbearing role in the project. They’re still doing a good job.

In terms of tools, we use an Excel sheet for general team and project management. That works against tickets and tasks inside Jira.

What did you find most impressive about them?

What I like about BEON Tech Studio is that they hire interesting, talented, and thoughtful developers. They contribute back to the plan, as opposed to just coding. That’s very valuable.

Are there any areas they could improve?

I told Damian (Co-Founder, BEON Tech Studio) that BEON Tech Studio is nothing without their ability to hire competent developers. If I get a bad developer, then BEON Tech Studio is a bad service. His first two hires have been exceptional, which means that my opinion of BEON Tech Studio is outstanding. If he goes and hires the next developer, and they’re terrible, it will change my opinion of that agency. 

To date, he’s provided me very good development, and it’s had a massive impact on our business. It’s a combination of methodology and good, reliable individuals who enjoy working. I hope that the next two developers they deploy in January come with the same skillset. It’s been very good so far.

Introduce your business and what you do there.

I’m the CEO of Bushman Studios. We're an agency that works with a lot of small businesses—entrepreneurs who are looking to build technical products.

What challenge were you trying to address with BEON Tech Studio?

I was looking for a competent team to help me tackle these bigger projects I was starting to get. That vendor needed to come in and seamless take over a couple of my projects.

What was the scope of their involvement?

They've provided me with software development, product management, and UX/UI design. Though it’s been mostly straightforward development, they’ve been really good at coming up with ideas to improve the product itself. Across a couple of projects, we’ve pretty much conquered every kind of platform.

They provide wireframes on a project-by-project basis. Sometimes I come to them with just an idea, and sometimes it’s a little more scoped out. If the end-customer wasn't technically savvy, then BEON and I would come up with a technical outline, and then they'd go into the nitty-gritty documentation and the wireframes.

Our most recent project was a cross-platform solution for a Netflix-style company for documentary films. It’s a streaming video-on-demand platform. We're actually building an iOS app, an Android app (both phones and tablets), an Android TV app, an Apple TV app, a Samsung app, an LG app, and lots of smart TV apps. We are working on an Xbox app and Roku as well.

A lot of these platforms have proprietary systems for billing, so it’s challenging to synchronize across them. This is certainly the case when someone has canceled one service, or perhaps someone has subscribed again after canceling one service initially. BEON has done a really good job of figuring that out and making it work pretty seamlessly.

We now have apps across every platform, and that's evolving to new platforms on a monthly basis. It's been really challenging and exciting. The great thing about BEON is that even if they don't have actual experience with some of these platforms, they've been able to tackle them. They'll either find a developer who's had the experience with it or someone who is smart enough to figure it out.

How did you come to work with BEON Tech Studio?

I was looking for a team that was reputable and ideally based out of Argentina; I have a lot of connections down there. That's how I initially got connected to BEON.

We met through a mutual friend in New York and discussed working together. I looked at a couple of projects that they'd done before and decided to test them when I received a couple of smaller projects. We grew from there, which happened about four years ago.

This video project is a big project, as I said, and it involved a lot of platforms, but I had no doubt that they would be able to handle it.

How much have you invested with them?

We’ve spent around $150,000 so far on this project.

What is the status of this engagement?

We’ve been working together since October 2018.

What evidence can you share that demonstrates the impact of the engagement?

Since they took over the project, the growth metrics have been great. We've been growing month-over-month, and a lot of the technical stuff that they brought to the table has really helped shore up the platform. It was actually inherited from another tech studio, and the codebase was not in the best condition, so a lot of the stabilization BEON did really helped out with customer retention. We've been doubling pretty much every month for the past 6–8 months.

How did BEON Tech Studio perform from a project management standpoint?

On the project management side, we use Slack and Trello. We also use LiveAgent for ticketing, Firebase, and Crashlytics. They’ve hit most of the deadlines, but when they can’t, you’ll get a plan to tackle it and an updated deadline which isn’t too far in the future. Missing the initial deadline happens with software sometimes. They’ll brief you on why it happened and get back on track.

What did you find most impressive about them?

Taking on the smart TV apps was a big challenge. There are not that many people who have done that before, and they were able to knock it out of the park. There were a few delays here and there with them getting used to the technology, but, in general, we're very happy with the way it worked out.

Are there any areas they could improve?

No, to be honest. I have no complaints working with them. Throughout all the projects they’ve done, they’ve been straightforward. They don’t beat around the bush. If they missed a deadline, they came to us first to rectify it. Otherwise, they hit the targets efficiently.