Ecommerce development for successful business

About us

BelVG is an ecommerce development company based in Minsk, Belarus. We also have an office in Latvia and representatives in Austria and Canada.

What we do

We've been creating online stores since 2004 and working with the most popular ecommerce platforms Magento and Prestashop for over 12 years.

Our team also develops various extensions and themes to these platforms, which are available in our Magento and Prestashop marketplaces.

We also can develop a new custom extension according to your requirements and wishes.

Our team

Only professionals work at BelVG. In our team there are:

  • 30+ Magento-certified and Magento-trained developers;
  • 8 Zend-certified engineers;
  • 8 PrestaShop-certified and PrestaShop-trained developers.

Our experience

For 12 years, we have been launching hundreds of online stores all over the world and taking part in over 600 successful ecommerce projects. Our team does not just develop websites but we help brands to win local and international markets.

Take a look at our portfolio and get inspired. Maybe the next success story there will be yours!

 
$5,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2004
Show all +
Minsk, Belarus
headquarters

Portfolio

Key clients: 
Monin, Salling.dk, Shiekh shoes, Tecmagex, Gamerall, Lykki.com
Deine Tür Image

Deine Tür

Deine Tür is an online door shop has the widest assortment in Germany while working with 28 brands and shipping across the European market as well. Standing for safety and noise reduction doors they produce high-quality and crafted designs for over 70 years. To meet different customer’s needs in all the aspects via the Magento platform, the webstore needs to be customized and bugs fee.

BelVG worked on developing unique

features improving the customer’s experience and monitored the compatibility of installed extensions. We also have successfully integrated and customized Cobby management system to make the products editing process as easy and fast as possible. Our collaboration with a German company keeps on going for 2 years already.

Learn more at https://belvg.com/work/deine-tuer

Muscle food Image

Muscle food

Muscle food is an online-only healthy-food retailer selling vegan snacks, lean meat and muscle supplements within the whole UK, targeted mainly to fitness lovers and even pros. The company helps people to become more fit and healthy for which was awarded as the Specialist Online Retailer of the Year(2018). However, having a multifunctional webstore on a Magento 1.9 platform requires conducting an in-depth audit and ensuring

speed optimization.

The BelVG project managers and two dedicated developers set themselves to improve the website performance, expand the functionality, and boost the conversions rate of the site by improving the checkout page and process on a par with enhancing several UX flows that facilitates the customer’s experience. The collaboration with Muscle Food started in July 2018.

Learn more at https://belvg.com/work/musclefood

Z natural foods Image

Z natural foods

ZNaturalFoods.com is an online retailer dedicated to hard-to-find organic foods from all over the world. The company adheres to Good Manufacturing Practices free of harmful chemicals and employs expert testing. As the demand for products increased, the website stumbled upon glitches resulted in frustration and loss of money.

The BelVG team fixed the bugs and optimized the speed quickly. Then, we managed the procedure of

migration to a Magento 2.0 platform with all the data. We empowered the new e-commerce site with streamlined navigation and updated UX guidelines. Our developers programmed extensions that are integrated with all of the required functions into a customized backend admin area. From 2017 on we continue to increase the sales and work on the customer service load.

Learn more at https://belvg.com/work/znatural-foods

Shopwithsocks Image

Shopwithsocks

Shopwithsocks.com is a Scandinavian socks and underwear house brand from Denmark operating since 2012. The company works with well-known 12 brands from 6 countries that produce unique designs. Having an outstanding product presupposes that every detail matters.

BelVG project managers dealt with the Magento platform. The main tasks were webstore technical development and Magento installations improvement. Moreover, to

improve the customer’s experience and capitalize on using a multifunctional platform we developed some easy-to-click features and make the eco-friendly webstore much user-friendly as well. Since 2017 till now, an ongoing collaboration includes handling minor tasks and introducing small improvements.

Learn more at https://belvg.com/work/shopwithsocks

tleafT Image

tleafT

tleafT is a New Zealand company offering a huge variety of high-quality loose-leaf teas and infusion utilizing omnichannel selling for more than a decade. The founders of the brand believe that the tea can communicate the history of the place it had grown.

Aside from maintaining the website up and running using the Magento platform, BelVG implemented a number of changes to keep it usable for customers. They included

payment and security upgrades, extensions installation and configuration, changing the https connection, and pages configuration. We also developed a user-friendly mobile site and continue to ensure that the system work just well. The work is in progress since March 2015.
Nandine Organics Image

Nandine Organics

Nandine Organics is an innovative company based in the USA, producing luxury organic towels and bathrobes, as well as natural or eco-friendly products that are derived from sustainable resources and responsible manufacturing practices.

The company performs on a Magento platform and there emerged a necessity to firstly, maintain and then, continue developing the webstore. BelVG Senior Product manager thoroughly monitored

on the e-commerce platform to make it work smoothly and polish every detail. We also develop new pages for more products and sales concentrating on the site customization.
Aptipoppe Image

Aptipoppe

Artipoppe is a pioneer baby-carrier brand founded in the Netherlands in 2012 by a fashionable mother of two children. The company is environmentally-friendy. It also produces baby wraps and baby slings allowing the mothers to continue living their daily lives actively and beautifully while adjusting to the baby’s needs anywhere and at any time. Prioritizing convenience, the brand webstore should be compliant to the product’s

aim.

BelVG involvement: we redeveloped every detail and integration options of the webshop within the newer Presta Shop version and continue to provide ongoing improvements with a dedicated developer and a project manager guided by a supervisor in complex issues. The work proceeds from 2015 on a weekly basis.

Learn more at https://belvg.com/work/artipoppe

Zizzz Image

Zizzz

Zizzz is a Swedish family-owned brand. Sleeping bags, blankets and duvets for kids and adults are their bestsellers. Task: migration to Magento 2 Platform: Magento 2 Collaboration: Being a Magento webstore owner, Zizzz decided to grow their business and move to the Magento 2 version. We managed the migration of their multi-store keeping the core functionality of all website versions. Together with the migration, we renewed

the webstore design to make all the language versions look well and work properly.
Caskers Image

Caskers

Caskers is an online store of high-quality spirits. Started in 2012 it is now a leading beverage webstore.  Task: migration to Magento 2 Platform: Magento 2 Collaboration: We started our cooperation by managing migration to Magento 2. BelVG upgraded the version of the ecommerce platform with all customers, products, gift cards and url saved. Owned a custom warehouse management system, Caskers wanted to integrate it to

renewed Magento store. We successfully solved this issue. We also developed a club subscription system especially for our client. 
Shiekh Shoes Image

Shiekh Shoes

Shiekh Shoes is a famous footwear and apparel retailer on the West Coast of the United States. The company owns about 140 brick-and-mortar stores. But as product is for adults, online store is necessary. Task: development of a new webstore aimed at mobile ecommerce. Platform: Magento 2. Collaboration: 5 developers worked on this project and create websore from scratch. Above all, we prepared an easy structured catalog and

informative product pages, paid a lot of attention to search realization and checkout process, installed few payment systems. After all, the company received an understandable webstore with unique design. The whole review read below. Duration: maintenance since 2015.
Monin Image

Monin

Monin is known as a leader in the gourmet market. Started over 100 years ago in France as a family business, it is now an international company with products, that are used all over the world. Task: webstore development for North American. Platform: Magento Enterprise Edition. Collaboration: Although this project was quite challenging, we enjoyed the process of cooperation and are proud of it. During our work, we develop

website with interesting features. We added a Newsletter subscription, the list of available categories and subcategories, opportunity to review and evaluate the product purchased and much more.
Salling Image

Salling

Salling is an online supermarket from Dania. There is a wide range of products in webstore: from tea and chocolate to perfume and jewelry. Task: webstore development. Platform: PrestaShop. Collaboration: Despite thousands of available items, the store should look beautiful and be understandable for users. That’s why we added the Lazy Load plugin (a delay for loading images until a user scrolls down to them) and Recommended

Products, applied a customized Filtering module and integrated Sphinx search engine. We also paid a lot of attention to the appearance of the website on mobile devices, because almost half of all visitors use it for shopping.
Blaha Gartenmöbel Image

Blaha Gartenmöbel

Blaha Gartenmöbel is an Austrian retailer of an exterior furniture and accessories. The business was started 50 years ago and today there brick-and-mortar garden furniture store in Korneuburg (20 km to Vienna) is the largest in Europe. Task: webstore development. Platform: Magento. Collaboration: We started working together on Magento 2 webstore development in 2017. Our purpose was to create a website that would be used both

like catalog and a new sales channel. In addition, a Microsoft Axapta should be integrated. We successfully implemented the project and created an online store that meets all client’s requirements. Duration: 8 months.
Lothar John Image

Lothar John

Lothar John is a home decor retailer from Germany. Along with online shop, where 27K products are, they also own brick-and-mortar store in Hannover. Task: webstore migration. Platform: Magento. Collaboration: We managed Magento 2 migration with preserving on old customer interface. We also improved ready-to-use theme and adapted it to the German language. The whole review read below. Duration: maintenance since 2017.

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BottleWorld

BottleWorld is an online store from Germany. They specialize in exclusive alcoholic drinks for clubs, bars and other places. Task: webstore maintenance. Platform: Magento. Collaboration: A webstore was developed in 2008 and since 2014 we maintain it, add new functionality, fix bugs, provide technical support and suggest updates. The whole review read below. Duration: maintenance since 2014.

Lykki Image

Lykki

Lykki is an online store from Canada established in 1989. They call themselves "everything for your office" machine and admit, that their mission is to make online shopping experience super convenient and super quick. Task: webstore maintenance. Platform: Magento. Collaboration: It is always interesting to work with webstores, that has thousands of products. We helped Lykki to create a world-class website for their business

customers with 60 000 stock keeping units. We also handled webstore’s full integration with Sage X3. And now it’s extremely customized webstore that works with no downtime. Duration: maintenance since 2015.
KOOKU Design Image

KOOKU Design

KOOKU Design is an online design gallery from Poland. It specialized in selling stylish and progressive interior objects. All items are made by well-known designers. Some of them are handcrafted only in one specimen. Task: webstore maintenance. Platform: PrestaShop. Collaboration: It was necessary to work on some back end and front end glitches. We installed extensions for shipping, which helped to simplify logistics, and

payment gateway module that allowed to accelerate the payment process. We also customized some existing modules. The whole review read below. Duration: maintenance since 2017.
KAP Diagnostics Image

KAP Diagnostics

KAP Diagnostics is an English trade supplier and distributor of vehicle diagnostic equipment and software. They provide both products and support. Task: webstore maintenance. Platform: Magento. Collaboration: We started working together in 2013 when KAP’s webstore was a simple shopping cart with no special functionality. We connected an app to a website and customized functionality. Now it is a sleek site with clear

structure and we are working on Magento 2 migration. The whole review read below. Duration: maintenance since 2013.
MonsterService ApS Image

MonsterService ApS

MonsterService ApS is a Danish company which provides clients with comprehensive solutions for cleaning and sanitation, office stationery, clothing, warehouses, and beverages. More than 36 000 products from 700 brands are available on the webstore.  Task: webstore maintenance.  Platform: Magento. Collaboration: During our work, we enhanced the usability and improved page loading time by 70%. We also customized Sphinx search

by improving the auto-complete and auto-spell checking and installed some marketing tools. Duration: maintenance since 2016.
GamerAll Image

GamerAll

GamerAll is the escalation point of many years of trading on the Steam marketplace. It is not a standalone trading hub, but an extension of the Steam marketplace with more payment options, faster deliveries and fewer restrictions. Task: webstore maintenance. Platform: PrestaShop. Collaboration: It was needed not just maintain the website, but also added required functionality and integrated it with the Steam. We installed

necessary modules and developed a special statistics system with an opportunity to compare the current store and others.
Tecmagex Image

Tecmagex

Tecmagex is an online store from France. They suggest the largest selection of shooting, hunting, reloading equipment, handguns and optics. Task: webstore maintenance. Platform: Magento. Collaboration: We started working together for extensions installation and bugs fixing. Our working together was successful and Tecmagex asked us to make for them a full site redesign and update it to Magento 1.9. We also enhanced the

website’s speed and optimize the server. Duration: maintenance since 2011.

Reviews

Sort by

Magento Upgrade & Migration for Houseware Supplier

“Their quick reaction time and implementation impressed me a lot.”

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2017 - Apr. 2018
Project summary: 

BelVG upgraded a German-language site to Magento 2, migrating data and recreating the original UI and SSL encryption.

The Reviewer
 
11-50 Employees
 
Hannover, Germany
Klaus-Dieter Gwiasda
Head of IT, Lothar John
 
Verified
The Review
Feedback summary: 

The launched site was satisfactory, thanks to BelVG’s technical expertise and swift turnaround time. Their communication and availability were also impressive.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Lothar John distributes European tableware from major manufacturers, including porcelain, glass, and cutlery. We also sell trending lifestyle and home decor through a shop in downtown Hannover and our website. I am responsible for everything related to the company website and IT.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BelVG?

We hired them to update our site from Magento 1.9 to Magento 2. We also needed project support after the update.

What were your goals for this project?

Our goal was to have a perfectly functional e-commerce site that kept as much of the old customer interface (CI) as possible.

SOLUTION

How did you select this vendor?

Dmitry (Project Manager, BelVG), who speaks German, called me and sent information about BelVG via email. Their references and professionalism convinced me to hire them.

Can you go into detail about the services they provided and the scope of the project?

They helped us upgrade to an advanced shop system with complete SSL encryption. The work was done on a development environment using a separate server. Our biggest challenge was migrating all of our data from the old system.

What was the team composition?

They assigned a German-speaking employee and a developer to our project.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They achieved our goal to our utmost satisfaction. However, we had to move the launch of the updated site from October 2017 to January 2018 due to Christmas sales.

How was project management arranged and how effective was it?

We communicated via Skype, while tasks were assigned through tickets on Redmine. Our working hours were tracked on Upwork. Dmitry was always available, even outside of normal working hours.

What did you find most impressive about this company?

Their quick reaction time and implementation impressed me a lot.

Are there any areas where they can improve?

I cannot think of anything.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Magento & PrestaShop Development & Maintenance

“BelVG was a perfect match for our company. They had a proven track record and a skilled, experienced team.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2017 - Ongoing
Project summary: 

BelVG optimized and resolved functionality problems with a B2B and B2C PrestaShop site. Developers built a Magento e-commerce platform, migrated existing content, and ensured adherence to UX design standards.

The Reviewer
 
11-50 Employees
 
West Palm Beach, FL
Jonathan Parker
Director, Z Natural Foods
 
Verified
The Review
Feedback summary: 

After mitigating damage caused by a previous vendor, the team comprehensively optimized the entire platform. BelVG’s new site build, redesign, and add-ons increased sales revenue and reduced customer service grievances. Project managers provided consistent support, even after designated working hours.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

ZNaturalFoods.com is an online supplier of exotic, hard-to-find superfoods from all over the world. We sell products to retail customers and offer bulk ingredients to other companies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BelVG?

Our prior developer had created several glitches while trying to resolve unrelated problems. This dynamic wasted a tremendous amount of time and money. Our customers were often frustrated by the site’s dysfunctionality. There were substantial problems on both the frontend and backend. We needed to fix these problems and optimize the entire page.

What were your goals for this project?

We engaged BelVG to optimize our PrestaShop site and build a new Magento platform. Specifically, we requested that the new e-commerce site include a comparable UX and all the same content.

SOLUTION

How did you select this vendor?

We searched for providers certified in both PrestaShop and Magento. We wanted a vendor with sufficient resources to allocate multiple developers. Having an expanded team was integral to promptly completing our project. BelVG was a perfect match for our company. They had a proven track record and a skilled, experienced team.

Can you go into detail about the services they provided and the scope of the project?

BelVG revamped our PrestaShop site, built a Magento platform, and migrated all the existing product and customer data. They designed the new frontend to adhere to UX guidelines and programmed custom extensions for our store. Programmers integrated all our required functions into a customized backend admin area. For our mobile site, they redesigned the layout to streamline navigation.

What was the team composition?

We worked with two project managers from BelVG. As our main points of contact, they coordinated the project with the entire development team.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

When BelVG took over development, they immediately began fixing bugs left by the previous vendor. They resolved faulty modules and improved the entire platform’s loading speed. Enhancing the site’s quality and stability increased our sales and reduced the customer service load.

How was project management arranged and how effective was it?

We communicate over Slack and use Trello for certain complicated tasks. Our two project managers have always been available when we need them. When our site had problems that required an immediate fix, we could reach them day or night. They even worked on acute issues after office hours.

What did you find most impressive about this company?

Communication is a critical aspect for engagements between disparately located teams. BelVG does an excellent job of informing us about their progress. I appreciated that they send multiple daily updates via Slack.

Are there any areas where they can improve?

Nothing stands out as needing improvement. If they keep producing the same quality of work, they’ll continue experiencing great success and garner more satisfied clients.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Magento Dev for Automotive Trade Supplier

“I’ve never had an issue with the quality of their work; they always deliver.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2013 - Ongoing
Project summary: 

BelVG worked on a variety of projects, including a transition to Magento2 and building customized site functionalities. They also connected an app to a website.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Owner, KAP Diagnostics
 
Verified
The Review
Feedback summary: 

BelVG has accomplished every task assigned them, never sacrificing speed for quality. They maintain weekly communication, giving feedback and updates. Their excellent work has resulted in expanded responsibilities over nearly all digital projects.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of KAP Diagnostics, a trade supplier of vehicle diagnostic software. We provide both the product and support.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BelVG?

When we switched to a Magento site, I needed a new developer to implement some bespoke functionality on the new platform.

SOLUTION

What was the scope of their involvement?

When I first hired BelVG, they worked on small projects. Now, they lead almost all of my online projects. Currently, they’re working on our website. We had an existing site that was just a simple shopping cart with no special functionality. BelVG developed a sleek site with functionalities that matched the type of business we run. Now, the shopping experience is connected with a support plan, and BelVG manages all of that.

We didn’t provide much structure in the beginning; we just told them what we wanted in general, and they went from there. The work has grown organically, including an app that’s connected to our site.

I eventually decided to bring in someone to create the specs for the next level of our site, and BelVG works off those plans. We’re taking everything from our old site and moving it onto the new Magento2 platform. We’re about halfway through with this process.

What is the team composition?

We mainly communicate with our lead developer, although there’s a whole team assigned to our company.

How did you come to work with BelVG?

I found them online and started them on small projects. I’d had a few bad experiences with previous agencies, so I wanted to make sure they were good. I considered a few different firms, but BelVG seemed to be a good fit. Now, the relationship is great.

How much have you invested with them?

We’ve spent about $80,000.

What is the status of this engagement?

We’ve been working together since March 2013.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have a niche customer base, and they’re all happy. We're able to provide a product and support it, which our customers appreciate. We don't get any complaints from them. We have a global customer base, and our numbers are growing.

How did BelVG perform from a project management standpoint?

BelVG provides weekly email updates to give feedback and go over the week’s work. I have access to the site, and our project is on track. We communicate mainly via email but also use phone and Skype. They’re very responsive.

What did you find most impressive about them?

I’ve never had an issue with the quality of their work; they always deliver. They’re reasonably-priced, too. I rarely make recommendations, but they’re a great firm to work with.

Are there any areas they could improve?

No, I'm super happy.

Do you have any advice for future clients of theirs?

If you’re working with Magento, BelVG is the best. Build something with them, and you’ll find it to be a rewarding relationship.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom E-Commerce Theme for Appliance Store

“No task or challenge was too difficult for their team.”

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Aug. - Oct. 2017
Project summary: 

Based on an existing Magento template, BelVG recreated a complex e-commerce theme using PrestaShop and deployed it on a staging server.

The Reviewer
 
11-50 Employees
 
Switzerland
Board Member, Appliance Store
 
Verified
The Review
Feedback summary: 

BelVG’s mastery of two e-commerce platforms was a big advantage, allowing them to deliver top-notch results. They were meticulous and responsive.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Our company sells home appliances.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BelVG?

We needed the assistance of a professional web development agency that had a deep understanding of PrestaShop.

What were your goals for this project?

Our goal was to create a PrestaShop theme that works and behaves like the initial Magento theme that we got as a template.

SOLUTION

How did you select this vendor?

Since BelVG was knowledgeable about both systems, we decided to work with them. It turned out to be the right choice.

Can you go into detail about the services they provided and the scope of the project?

Initially, we showed them our original Magento theme, as we needed the same look and functionality implemented on PrestaShop. Furthermore, we had to follow strict corporate identity (CI) guidelines. They then built a complex PrestaShop theme from scratch. As we discussed, we got the new template and shop functionality built on a staging server.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They completed the project to our satisfaction.

How was project management arranged and how effective was it?

It was very effective. We communicated with Dmitry (Head of Business Development, BelVG), who was always available. As team leader, he distributed the work based on the skills needed. It was nice to talk to just one person. Since Dmitry took care of everything, he made the process easy for us.

What did you find most impressive about this company?

Dmitry had good communication skills and was always responsive. No task or challenge was too difficult for their team. We would be happy to work with them again in the future.

Are there any areas where they can improve?

I can't think of anything.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Ongoing E-Commerce Site Development Tasks

"[A]d hoc tasks are performed quickly and smoothly."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2017 - Ongoing
Project summary: 

BeIVG assists with several development tasks on an ongoing basis. They’ve helped make the webshops more user-friendly and have handled various Magento upgrades.

The Reviewer
 
11-50 Employees
 
Copenhagen, Denmark
André Nielsen
E-Commerce Manager, ShopWithSocks.com
 
Verified
The Review
Feedback summary: 

Through their efficient approach and impressive development speed, the webshops are now easier to use and conversions have increased from 2.5% to 5%. BeIVG is not only an affordable partner but is also willing to take on the most challenging tasks.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We run several webshops where we sell socks, stockings, and underwear of both our house brand and of other well-established brands. We have 15 employees and have been operating since 2012.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BelVG?

We wanted to make our webshops more user-friendly to increase conversions and needed to improve our existing Magento installations. Additionally, we had some small development tasks to resolve.

SOLUTION

How did you select this vendor?

Our requirements were so specific that there weren’t many Danish development houses that could accommodate them, and the few that could gave us unrealistic prices. Therefore, we looked abroad and came into contact with BelVG, who could do the job at an attractive price.

Can you go into detail about the services they provided and the scope of the project?

BelVG developed several features which make it easy for customers to find their size and add items to the shopping cart directly from the category pages with a single click. Additionally, they set up different autoresponders and handle a lot of other minor tasks on an ongoing basis.

Everything has been done professionally, beginning with a thorough review of the project, its budget, and schedule before we start. Today, ad hoc tasks are performed quickly and smoothly.

What was the team composition?

I don’t know how many people have been involved in the project since we’re only in touch with a skilled project manager. All tasks are resolved quickly, so at least there’s enough staff assigned to our work to make us happy.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They successfully made the website more user-friendly. The changes we’ve made with BelVG have increased our conversions from about 2.5% to just over 5%. Furthermore, they've also helped us launch a very niche-driven webshop that has consistently converted over 10% since day one.

How was project management arranged and how effective was it?

We’re in close contact with our project manager every day while we have a project in progress. Communication is fast and efficient.

What did you find most impressive about this company?

It’s clearly their speed and ability to solve even the most demanding tasks which have impressed me the most.

Are there any areas where they can improve?

I haven’t found anything they need to improve yet.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Ecommerce Dev & Maintenance for Beverage Company

“It’s easy to get in touch with the project manager, and she always has time for me.”

Quality: 
4.5
Schedule: 
3.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Dec. 2014 - Ongoing
Project summary: 

BelVG maintains, develops, and provides technical support for a Magento e-commerce platform, which they developed from mid-way through the project. They add new features, fix bugs, and suggest updates.

The Reviewer
 
11-50 Employees
 
Munich, Germany
Nils Petersen
Online Marketing Manager, Beverage Company
 
Verified
The Review
Feedback summary: 

During the web development, they fixed coding issues and ensured the platform was correctly built. Their work is of high quality, avoiding serious development mistakes, and quickly addressing issues that need to be fixed. Overall, they are responsive, flexible, and communicative partners.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am an online marketing manager of a German company that sells alcoholic and non-alcoholic drinks to clubs, bars, and other places in Munich. We also have an online shop in which we provide beverages to German-speaking people, within Germany, Austria, and Switzerland.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BelVG?

Our online shop has been up since 2008. We needed work on the development, maintenance, and essentially everything on the website. We had tried several German companies, but they didn’t meet our expectations, and we decided to look outside of Munich.

SOLUTION

What was the scope of their involvement? 

BelVG came on board in the middle of the work where the previous company had left off. Initially, they had to find out what point the other company had reached and fix what needed to be fixed. Our shop was on Magento, and the first company we worked with made changes directly within the code, rather than through a plug-in. They had actually altered the original code, which meant a number of things broke every time we updated the system. Some other companies we had used previously had partially fixed things, but BelVG did the most.

Currently, they maintain, develop, and support the system. If we need a new functionality, they will add it. When we know exactly what we want and have the relevant plug-in, then it's immediate. When I have general questions, they come back with suggestions.

What is the team dynamic?

We work with two people from their team: a project manager and one developer. They also maintain contact with the server crew on my behalf, after I provided them with access to communicate.

How did you come to work with BelVG?

One of our employees found them online.  

How much have you invested in them?

We pay them on an hourly basis and have spent around £6,000, possibly more [$7,115 USD].

What is the status of this engagement?

We started working with them in December 2014 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Most feedback we get is with regard to our service, rather than the site itself.

How did BelVG perform from a project management standpoint?

They use a ticketing tool, but in the last few years, we have discovered that sometimes we need a quicker way to communicate. It’s easy to get in touch with the project manager, and she always has time for me. If something is more urgent and needs to be solved immediately, I can call her and she gets back to me very quickly. I can then let her know what the issue is and she will let the developer know so it can be fixed.

What did you find most impressive about them?

The other service providers we had used were based in Munich and were horrible, always making big mistakes. So far, BelVG hasn’t made any similar mistakes.

There have been times over the years when issues do come up. Classically, it’s always when Oleg, our developer, is on vacation. However, even when he is away, he always responds and helps.

4.5
Overall Score
  • 3.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Magento Maintenance for Tea Company

"They’re friendly and professional, and they've earned a lot of trust."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2015 - Ongoing
Project summary: 

BelVG took over maintenance of a Magento site when a previous vendor’s service lapsed. They provided security and version upgrades and created a mobile site. They now implement changes on a project basis.

The Reviewer
 
Lower Hutt, New Zealand
John van Gorp
Founder, t Leaf T LTD
 
Verified
The Review
Feedback summary: 

The site is performing well and there have been no major site crashes. The team’s communication, people skills, and deadline adherence make for a pleasant working relationship. Their economical project staging is a great fit for small to medium businesses.  

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

t Leaf T Ltd is a high-quality loose-leaf tea and tea bag company based in New Zealand. I am the founder and managing director. I started the company 14 years ago.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BelVG?

Another group was managing our Magento site, and it wasn’t going that well. I was looking for a partner who would help us keep the shop running. I wanted a vendor with decent rates, good service, and enough developers, so that if someone left the company there wouldn’t be a dip in service.

SOLUTION

What was the scope of their involvement?

Our Magento website was up and running, but we needed to upgrade it to the latest version and implement a number of changes to keep it usable for customers. BelVG’s role is to make the changes we give them, perform security upgrades, offer suggestions, and maintain the site.

What is the team dynamic?

We come up with what we want done on the site, and they implement it for us. We’re not technically knowledgeable, but we can present our basic plan and ask them to give feedback on its feasibility. Quite often they will come back with alternate approaches that will work better in the long-term. Once we agree, they go ahead and make the implementation.

I am in touch with Valeria, the head of support. She gives all required information to the developers and acts as the portal between me and the team. I am the website person at my company, so I’m the main contact for BelVG.

How did you come to work with BelVG?

I went onto the Magento extensions website and did some Google research on several companies that offered this service. I touched base with a number of them and was most impressed with BelVG. They had a good value proposition, so I went with them.

How much have you invested with them?

The cost hasn’t been that high for us as a small company. In 2016, we spent $15,000.

What is the status of this engagement?

My initial payment to BelVG was in March 2015. It’s an ongoing relationship.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have a production and a development site, and whatever changes we make appear on the development site. Sometimes there are little things that need changing, but the system seems to be working well for us.

How did BelVG perform from a project management standpoint?

Having Valeria as my main point of contact has worked great for me, since she’s a people person with a great personality and good communication skills.

Communication has been very easy, even though we have multiple projects going on at once. Because we’re in different time zones, we use Basecamp for keeping track of projects, which has been handy. I can request the work, answer questions at night, and have the results by the morning. I’ve been quite impressed with how quickly we can implement even small changes this way. Bigger projects like developing our mobile site have required multiple weeks, but BelVG has made good time.

We’re a small company, and I’m often very busy. There are months when we focus on other business and don’t have time to touch the website.  Instead of going by a monthly agreement, BelVG allows us to buy small amounts of time and more when we are able. I like this system; it works well for small to medium businesses and helps me manage the workflow.

What did you find most impressive about them?

They’re friendly, professional, and have earned a lot of trust. We work well together. It’s been an easy relationship, though projects have been challenging. BelVG delivers exactly what they promise, and their pricing is pretty good compared to what’s available locally.

Are there any areas they could improve?

No. They’re great for our organization. When I encounter a new problem, BelVG can deal with it. Even if there’s a major issue, they never leave us hanging with the website down. This only happened once and they dropped everything and got the site running right away.

5.0
Overall Score They’re responsive to our needs and have a flexible approach for small businesses.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Whenever we have a tight deadline, they meet it.
  • 5.0 Cost
    Value / within estimates
    They are a good value for the money.
  • 4.5 Quality
    Service & deliverables
    They’ve done an excellent job with what I’ve given them. They follow instructions and catch anything I miss.
  • 5.0 NPS
    Willing to refer
    For a business like ours, I’d absolutely recommend them.

Frontend Magento Development for E-Commerce Store

"They were fast, efficient, and reliable, and they always stayed within the estimates."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2018 - Ongoing
Project summary: 

BelVG developed a frontend theme for a Magento e-commerce store. They also designed the UX. 

The Reviewer
 
11-50 Employees
 
Köln, Germany
Andrej Radonic
CEO, interSales AG
 
Verified
The Review
Feedback summary: 

BelVG exceeded expectations with their prompt deliveries, responsive communication, and personable attitude. They achieved outstanding results without exceeding budget or timeline limitations. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

interSales AG is a software company that creates Magento e-commerce solutions. I'm the key account manager, responsible for e-commerce consulting and relationships with our partners.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BelVG?

BelVG created a responsive frontend theme for a complex B2B Magento 2 store.

What were your goals for this project?

Our requirement was to hire capable web developers who understood the design and technical requirements, implemented them correctly, and stayed within the alotted timeframe.

SOLUTION

How did you select this vendor?

BelVG are known as reliable providers of Magento extensions; we had purchased from them before. They had certified, experienced Magento developers.

Can you go into detail about the services they provided and the scope of the project?

BelVG analyzed and built the store's design and UX. The development process was fast and smooth, with few bugs.

What was the team composition?

BelVG provided a frontend developer and a project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

After having serious issues with external developers, we were extremely pleased with the outcome BelVG produced. They were fast, efficient, and reliable, and they always stayed within the estimates.

How was project management arranged and how effective was it?

The project manager was always available to discuss new tasks, estimates, and deadlines. Communication was quick, reliable, and friendly.

What did you find most impressive about this company?

BelVG was professional about the development, communication, planning, and estimates. The results were exceptional.

Are there any areas where they can improve?

Everything was good.

5.0
Overall Score I would highly recommended them for Magento development.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were always reliable and catered to our needs.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    We received top-quality outcomes.
  • 5.0 NPS
    Willing to refer

E-Commerce Development for Consultancy

They’re definitely the strongest and most competent vendor I’ve worked with in my 10 years."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
Less than $10,000
 
Jan. 2016 - June 2018
Project summary: 

BelVG provides e-commerce development on an ongoing basis. They work from basic requirements to either improve existing sites or create new ones from scratch.

The Reviewer
 
1-10 Employees
 
Timrå, Sweden
Per Ledin
Owner, Ledin Info
 
Verified
The Review
Feedback summary: 

End-clients have been pleased with BelVG’s efforts. Their consistent, daily communication sets them apart from their competitors, as does their fast-paced work style. Their wide range of skills and constant quality make them stand out in their industry.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the Owner of Ledin.info, an e-commerce consulting company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BelVG?

BelVG is my ongoing development partner.

What were your goals for this project?

Usually we’re either improving an existing e-commerce site or creating a new one.

SOLUTION

Can you go into detail about the services they provided and the scope of the project?

I give them the basis of what needs to be done and they come up with a plan and execute it in the best way possible.

What was the team composition?

I work with a project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Every project we’ve done together has been successful and is appreciated both by me—as an e-commerce owner—and the end-client we helped.

How was project management arranged and how effective was it?

I have daily communication with the project manager and it’s excellent. We’ve always had good communication.

What did you find most impressive about this company?

They handle projects fast and get impressive results. They have great skills in every area. They’re definitely the strongest and most competent vendor I’ve worked with in my 10 years.

5.0
Overall Score They're as good as you can get.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They always deliver by the time we agreed on.
  • 5.0 Cost
    Value / within estimates
    They're very affordable.
  • 5.0 Quality
    Service & deliverables
    They always give me what I ask for.
  • 4.5 NPS
    Willing to refer
    I always refer them.

Magento Upgrade for Wholesale Supplier

“We were impressed with their ability to solve urgent issues.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. - Feb. 2018
Project summary: 

BelVG enhanced the functionality of a complex e-commerce site and installed plug-ins and multiple servers. They also helped fix critical bugs.

The Reviewer
 
11-50 Employees
 
Denmark
Director & Partner, Wholesale Supplier
 
Verified
The Review
Feedback summary: 

BelVG’s reliability, swift turnaround time, and technical expertise were outstanding. They were highly organized and willing to work during weekends on critical tasks.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We run an e-commerce site that features more than 40,000 products, including packaging, office supplies, clothing, and consumables.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BelVG?

We hired them to improve and scale our new Magento site.

SOLUTION

How did you select this vendor?

We met someone from BelVG during a previous project, so we knew that they took projects seriously.

Can you go into detail about the services they provided and the scope of the project?

Aside from coding our Magento site, they also installed several plug-ins and servers.

What was the team composition?

We worked with 3–5 people from BelVG. This number varied, depending on the task.

RESULTS & FEEDBACK

How was project management arranged and how effective was it?

We communicated via Skype on a daily basis and used Redmine to describe various tasks.

What did you find most impressive about this company?

We were impressed with their ability to solve urgent issues. For example, we had a few breakdowns on Saturdays that were solved within an hour.

Are there any areas where they can improve?

Probably, but nothing major.

5.0
Overall Score They are the best.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were always on time.
  • 5.0 Cost
    Value / within estimates
    It was perfect.
  • 5.0 Quality
    Service & deliverables
    Their work was always excellent.
  • 5.0 NPS
    Willing to refer
    I’m very willing to do so.