Aureate Labs

BACKGROUND

Please describe your company and position.

I am the Founder & Managing Director of an information technology company

Describe what your company does in a single sentence.

We provide a wide range of digital services to clients across the Tees Valley and throughout the UK. Our business is about providing quality across every touch point we share with our clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Aureate Labs to accomplish?

• We were looking for someone to take a load off our shoulders with the whole ecommerce stuff from designing to support

SOLUTION

How did you find Aureate Labs?

Online Search

Why did you select Aureate Labs over others?

• High ratings
• Good value for cost

How many teammates from Aureate Labs were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They pretty much handled everything our eCommerce clients wanted. Be it designing, building it, making it user-friendly and keeping our client’s websites running smoothly. Good coding, design that our customers seemed to like, and always there when we needed a tweak or fix. It was like having our own in-house team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our team felt a lot less stretched. We didn't need to pull all-nighters or stress about technical glitches or any project timelines.. They were efficient with resources, and because of them, we could handle projects at once.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They got the job done. Sure, there were a few close calls with deadlines, but they pulled it off. When I needed something changed or had a question, a quick call or email, and they were on it. Simple as that.

What was your primary form of communication with Aureate Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The way they took care of our clients. They didn't just handle our ecommerce needs; they went a step further by auditing our client websites and providing detailed reports. This extra effort helped us understand our clients' needs better and made our work with them smoother. They genuinely acted as a partner, always looking out for our best interests and those of our clients.

Are there any areas for improvement or something Aureate Labs could have done differently?

No Nothing.

BACKGROUND

Please describe your company and position.

I am the Senior team leader of European Activism Incubator

Describe what your company does in a single sentence.

The European Activism Incubator is a Brussels-based non-profit organisation dedicated to strengthening, equipping and supporting change-makers and change-making organisations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Aureate Labs to accomplish?

• Upgrade our website
• Fix glitches and improve the website

SOLUTION

How did you find Aureate Labs?

• Referral
• Tech to the Rescue

Why did you select Aureate Labs over others?

Referred to me

How many teammates from Aureate Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved upgrade of Wordpress and plugins, adn resolving technical issues on the site. This included image sizing and the donation functionality which was very crucial for us as a non-profit organisation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Metric 1 : The site is now upgraded to the latest version of Wordpress and latest plugins. 
• Metric 2 : Training pages and sharing option works well. Donation form is now live.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Aureate Labs did a great job managing our project. They were attentive to our requirements & needs. Overall, their project management approach was good and we had a smooth collaboration with them.

What was your primary form of communication with Aureate Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Aureate Labs impressed us greatly with their ability to stick to the timeline and their thorough understanding of the project, as well as with their patience to explain technical issues to non-technical staff on our side.

Are there any areas for improvement or something Aureate Labs could have done differently?

Nothing as of now.

BACKGROUND

Please describe your company and position.

I am the Tech Lead of Kalki Fashion

Describe what your company does in a single sentence.

Kalki Fashion is an Indian fashion brand that specializes in creating high-quality ethnic wear for women, ranging from traditional to contemporary styles.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Aureate Labs to accomplish?

• Improve the website speed
• Improve the user experience on the website

SOLUTION

How did you find Aureate Labs?

Referral

Why did you select Aureate Labs over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Aureate Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work primarily involves integrating Hyva themes into our website to improve its speed and user experience. The key deliverables of this project include a revamped website with faster page loading speed, better performance, and a more user-friendly design

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

One of our major achievements in the project was improving the speed of our website. This has made a huge difference in terms of user experience and has resulted in a much smoother browsing experience for our users. What's even better is that we've noticed an increase in the amount of time that users are spending on our site since we made these improvements! It's great to see that our efforts are making a tangible impact on our users.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management process is seamless and stress-free. They were very organized and their team was always available to answer our questions. They made sure to keep us on track to meet our timeline and delivered the project on time.

What was your primary form of communication with Aureate Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with how Aureate Labs put our needs first. They really took the time to understand our business and delivered a solution that worked for us.

Are there any areas for improvement or something Aureate Labs could have done differently?

Nothing as of now.

BACKGROUND

Please describe your company and position.

I am a Business Analyst at Nested Bean, Inc.

Describe what your company does in a single sentence.

Nested Bean specializes in creating innovative products, such as swaddles and sleepwear, designed to improve sleep for babies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Aureate Labs to accomplish?

• Dedicated support for site maintenance
• Ongoing catalog maintenance, including product updates, organization, and optimization for an improved user experience.
• Assisting with execution of promotional campaigns

SOLUTION

How did you find Aureate Labs?

Online Search

Why did you select Aureate Labs over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Aureate Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved various facets, including regular monitoring, troubleshooting, and updates for site maintenance. This also included ensuring website security, optimizing performance, and ensuring responsiveness across devices. The key deliverables included enhanced website performance, security, and responsiveness through regular maintenance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project had some clear outcomes that showed progress and success. The site maintenance was entirely owned and seamlessly handled by the Aureate Labs team. We saw major improvements in how our website performed, like faster loading times and better security measures. Their quick responsiveness makes them a great partner to work with.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working with the team was great. They always delivered things on time, which was a big relief and made the whole process smooth. They were really responsive to our needs and were quick to address any concerns or requests we had. We felt heard and taken care of throughout the project, which was important to us.

What was your primary form of communication with Aureate Labs?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about this company was its customer-centric approach. They really understood our business needs and provided tailored solutions that helped us optimize our e-commerce website. They were always available to answer our questions, provide guidance, and offer recommendations to help us improve our online presence. Their commitment to customer satisfaction was evident in everything they did.

Are there any areas for improvement or something Aureate Labs could have done differently?

NA

BACKGROUND

Please describe your company and position.

I am the Project Manager of Isha Foundation

Describe what your company does in a single sentence.

Isha Foundation is a nonprofit organization run by volunteers with an aim to bring physical, mental and spiritual well-being.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Aureate Labs to accomplish?

• Overall website maintenance
• Improving performance of the website

SOLUTION

How did you find Aureate Labs?

Referral

Why did you select Aureate Labs over others?

Referred to me

How many teammates from Aureate Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We signed up Aureate Labs for managed retainer services to fix issues, develop new features, and design festive landing pages to improve our website's efficiency. In addition to design and development, Aureate Labs also provided valuable suggestions on areas that we could improve to increase our website's performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Our website is now working really well in terms of speed, usability, and overall performance. We're happy to say that we've also noticed a big increase in user engagement

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout the project,their team approached the tasks in a very disciplined manner and managed them on a JIRA board with all the necessary details. This made it easy for me to track the progress of any task.In addition, Aureate Labs kept me timely updated on the project's progress during meetings and phone calls.

What was your primary form of communication with Aureate Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were very impressed by the way Aureate Labs was able to identify and handle bottlenecks during the project. Their team's expertise and problem-solving skills helped ensure the project stayed on track and met our expectations. Their communication was also fantastic throughout the engagement. If there was something they couldn't answer right away, they provided a timeline indicating when they would have more updates for me. This helped us stay informed and confident in the progress of the project. We're very happy with our experience working with Aureate Labs

Are there any areas for improvement or something Aureate Labs could have done differently?

Developer availability on off days & Holidays

BACKGROUND

Please describe your company and position.

I am the Digital & Data Management Specialist of a shopping mall.

Describe what your company does in a single sentence.

We are a leading distributor and retailer of products from the technology, luggage, beauty, and home sectors since its establishment in 1981 in the UAE.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Aureate Labs to accomplish?

• Redesign our store to improve user-experience
• Improve our website performance

SOLUTION

How did you find Aureate Labs?

Referral

Why did you select Aureate Labs over others?

• Good value for cost
• Referred to me
• Other

What was the size of Aureate Labs’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved redesigning our website with conversion-focused design principles & optimizing the performance of the store with Hyva themes. The key deliverables included a website with improved navigation, branding, checkout process, and page speed, resulting in a significant increase in sales and user experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We are using our conversion rates as a measure of progress and success for the redesign.
• We use the lighthouse before and after score as a measure and we observed a 104% enhancement in page speed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was very well organized, and the team from Aureate Labs was very responsive and easy to work with. They kept us informed throughout the entire process and made sure to incorporate our feedback and ideas.

What was your primary form of communication with Aureate Labs?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

What we found most impressive about Aureate Labs was their attention to detail and the level of expertise they brought to the project. They consistently met our expectations. Overall, we were very pleased with the service they provided and would highly recommend them to others.

Are there any areas for improvement or something Aureate Labs could have done differently?

Nothing as if now.

BACKGROUND

Please describe your company and your position there.

Uminah is a Batelco Bahrain subsidiary and has established itself as a leading telecom provider in Jordan by providing high-quality integrated services, such as mobile, Internet, and business solutions and I am associated as Digital Channels Supervisor with Umniah.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aureate Labs, and what were your goals?

We wanted to enhance the overall performance of our ecommerce store.

SOLUTION

How did you select this vendor and what were the deciding factors?

Upwork with high rating for deliverables.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our project scope included to resolve the performance related issues on our website. There were numerous issues which were affecting the overall website performance and loading time of the website. The Aureate team provided us with a competitive and promising solution to address our website performance concerns. In addition to providing the answer, their ongoing ideas allowed us to completely enhance our website to a new level.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a team of frontend developers, backend developers & project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our website lightscore has risen to 94 from 29 and also now our website loads in less than 2 sec.

Describe their project management style, including communication tools and timeliness.

Prior to Aureate Labs taking over, our project was in a full state of chaos. Our website experienced multiple issues and bugs that had an impact on its overall user experience. We felt a great deal of comfort just in 15 days of Aureate stepping in as they essentially understood our project and addressed what we were trying to achieve.

What did you find most impressive or unique about this company?

The project timeframes are one of the areas where Aureate Labs undoubtedly shines. They had a fantastic development process in place, and they always kept me in the loop.

Are there any areas for improvement or something they could have done differently?

Nothing.

BACKGROUND

Please describe your company and your position there.

I am associated as IT Manager with Best Online Cabinets and we are known for providing cabinets with the highest quality through the convenience of online shopping.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aureate Labs, and what were your goals?

We wanted to revamp our frontend technology and optimize our current website to deliver a better user experience to our customers. The goal was to create a lightning-fast and user-engaging frontend without disturbing our unique shopping flow of the users or any other elements in the backend.

SOLUTION

How did you select this vendor and what were the deciding factors?

We reviewed all the possible headless front-end solutions and decided to try VueStore front. Aureatelabs is one of the official partners of the VueStore front and has a lot of experience with Magento 2 and some other CMS platform integration.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Aureate helped us in rebuilding our storefront with a headless approach. They planned a detailed solution discovery phase where we discussed the goals, and challenges & based on the details the solution was recommended. Later, we met with their design team and discussed the various demands that platform users would have.

We spoke over the entire company concept and how it all fit together while outlining the challenges and requirements. After that, we spoke about user flows and decided on a budget for the website's final development and design phases.

How many people from the vendor's team worked with you, and what were their positions?

Business Analysts, Project Manager, Designer, Backend & Frontend Developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The site navigation is improved. We are able to create CMS landing pages without too many difficulties. Thanks for the integrated CSS framework. The checkout process is simple and focused. SEO is improved a little due to the overall loading speed. Although the US economy is down trending, we can still maintain our sales revenue so far.

Describe their project management style, including communication tools and timeliness.

Excellent project management. We created a schedule at the beginning, and they consistently showed up. They are always ready. In addition, we discussed the project development or any sort of assistance/feedback required from our side to expedite the project development.

They discussed the upcoming phases and their particular development stages when we spoke. Mostly our meetings were held on google meet or skype.

What did you find most impressive or unique about this company?

They have helped us in understanding our customers better and evaluating budgets. Since we are creating something new, we wanted the commercials in detail. They’ve defined the scope and cost; if something falls outside the parameters, it's always within the bounds of what's expected.

Are there any areas for improvement or something they could have done differently?

We did have some communication issues in the beginning because we were in different time zones. But the project manager was able to adjust our schedule and make it work for us.

BACKGROUND

Please describe your company and your position there.

As an IT Engineer directly associated with My Managing Director at KADOKAWA AMARIN. It is the Thai subsidiary of the leading Japanese ACG (Anime Comic Game) content publisher KADOKAWA with a wide range of businesses including publication of books, production and distribution of anime, game development, e-books, and merchandising.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aureate Labs, and what were your goals?

We hired Aureate Labs as our technology consulting, eCommerce development, and internal application development partner to assist us in scaling our business in terms of increasing order volumes, sales revenue, and profit margins by implementing PWA-based headless commerce development.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched, compare and, the proposal that each company we talked to. And found out Aureate Labs is perfect for Headless-Ecommerce and development. They Understand our requirements better than Any company we compare with.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The team at Aureate provided the following services:

• Headless eCommerce Consultation
• Internal Application Development
• UX & UI Consulting
• PWA-based Headless Commerce Development
• Magento upgrade
• Backend level development
• Third-Party Systems/Tools integration
• Testing & Deployment
• Maintenance & Support

Our previous site with the previous developer company was in Magento and performance was terrible. As we were expanding our reach in the online market, we needed a robust solution. Aureate Labs helps us in this area. The new website is now built on VueStoreFront backed by Magento. Design is entirely changed and now with VSF as the frontend, the site is much faster and user-friendly. The conversion rate has also gone higher.

How many people from the vendor's team worked with you, and what were their positions?

• UI/UX Designer
• Solution specialist
• Backend & Frontend Developers
• Quality Assurance
• Project Manager
• Delivery Manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The New Headless commerce-based solution improved overall user engagement and delivered lightning-fast page loading interaction behavior, encouraging customers to spend more time browsing the store. Along with this, we've seen a significant increase in the number of sales really HUGE orders, and the number of conversations. Furthermore, due to the decoupled headless architecture, there were no concerns with website performance during peak season, even when the number of visits exceeded expectations.

Describe their project management style, including communication tools and timeliness.

The project's overall management was great. To achieve our objectives, the project team spoke frequently and collaborated. We'll usually plan calls or communicate via Slack, Skype, and emails to discuss the project.

What did you find most impressive or unique about this company?

We're amazed by their capacity to operate quickly and adapt to any situation during the development process. They also contribute a wealth of information, ideas, and recommendations which help us enhance specific processes and avoid making mistakes. better than the last company we hired.

Are there any areas for improvement or something they could have done differently?

The different time zone is a challenge for this company to deal with but they manage to adapt quickly to meet our schedule and The Language and Culture are different. they also adapt really quickly. when they have to understand Thai and Japanese. Language and Culture.

BACKGROUND

Please describe your company and your position there.

I am the CIO of Uniforms and Accessories Warehouse. We deal in manufacturing and reselling of uniforms and accessories for security and law enforcement personnel.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aureate Labs, and what were your goals?

We wanted to update from our current system. The current version was end-of-life, and we needed to upgrade to Magento 2 to keep up with recent industry trends and to stay ahead of our competition. The goal was to create a site with improved performance, security, and scalability that could manage greater traffic while also providing a tailored experience for our customers.

SOLUTION

How did you select this vendor and what were the deciding factors?

We experienced an issue with our current site that our internal team could not resolve, and we posted an ad looking for an experienced team to assist us. Aureate Labs was quickly able to analyze and resolve the issue. We were impressed with the knowledge and efficiency of the Aureate Labs team, and chose them as our vendor for our Magento migration project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Aureate Labs migrated our Magento 1 website to a Magento 2 website after a complete analysis using their consulting services. As part of our engagement they assisted us with design + development of our site from scratch and also provided maintenance support and other development-related services.

How many people from the vendor's team worked with you, and what were their positions?

UI/UX Designer, Solution specialist, Backend & Frontend Developers, QA, PM, and Delivery Manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

In overall I'm pleased with Aureate Lab's services, and the website design in particular. After launching on the upgraded platform, we've seen an increase in sales. They give us all of the features we need to run a successful e-commerce site, including many customization options.

Describe their project management style, including communication tools and timeliness.

When it came to project management, they were highly dependable and efficient. Every day, they reported their progress via email, and we had calls to set targets for the upcoming week. Communication tools included email, slack, Skype or Google Meet. The team was extremely responsive.

What did you find most impressive or unique about this company?

They had Magento developers who were versatile and went beyond expectations to fulfill our specific requirements.

Are there any areas for improvement or something they could have done differently?

Nothing.