Aureate Labs

BACKGROUND

Please describe your company and position.

I am the Growth and Revenue | Founder's Office of Silvermist Jewelry

Describe what your company does in a single sentence.

We are an online ecommerce brand dealing into 925 sterling silver jewelry. We sell our 80% product via our website.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Aureate Labs to accomplish?

• Increase the speed of the website
• Complete revamp of our website
• Solver any technical errors that occurred

SOLUTION

How did you find Aureate Labs?

Online Search

Why did you select Aureate Labs over others?

• High ratings
• Felt Genuine & Authentic after visiting their website and talking to the founder

How many teammates from Aureate Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• UI/UX Enhancements:
  • Objective: 
    • To improve the overall user experience and visual appeal of the website.
  • Key Deliverables:
    • Redesign of the website's layout, focusing on intuitive navigation and a cohesive design language.
    • Implementation of responsive design elements to ensure compatibility across various devices and screen sizes.
    • Creation of new visual elements, including updated icons, buttons, and typography, to enhance the site's aesthetic.
• Website Speed Optimization:
  • Objective: 
    • To enhance website performance and reduce loading times.
  • Key Deliverables: 
    • Comprehensive audit and analysis of current website speed and performance metrics.
    • Optimization of images, scripts, and other assets to reduce load times and improve overall site speed.
    • Implementation of best practices for caching and compression to ensure faster page rendering.
• Home Page, Landing Page, and Collection Page Updates:
  • Objective: 
    • To improve the presentation and functionality of key pages, enhancing user engagement and conversion rates.
  • Key Deliverables: 
    • Redesign of the home page to better highlight key products, promotions, and brand messaging.
    • Development of landing pages tailored for specific marketing campaigns, designed to capture leads and drive conversions.
    • Revamp of the collection page layout to improve product visibility, filtering options, and overall user experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Improved Website Performance:
  • The website's page load time was significantly reduced, leading to a better user experience and lower bounce rates.
  • Enhanced mobile responsiveness improved mobile user engagement.
• Enhanced User Experience:
  • Users spent more time on the site and visited more pages per session, indicating higher engagement and satisfaction.
  • Conversion rates increased following updates to the landing and collection pages.
• Increased Traffic and Sales:
  • There was a noticeable increase in organic traffic and overall sales, reflecting the positive impact of the redesign and optimization efforts.
• Technical Performance Metrics:
  • Core Web Vitals scores, such as loading speed and layout stability, showed marked improvement, aligning with industry best practices.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management by Aureate Labs was extremely professional. They consistently met their timelines and delivered all items on schedule, demonstrating a strong commitment to punctuality. They approached every task, regardless of size, with equal importance and attention to detail, ensuring a thorough and high-quality execution.

Aureate Labs exhibited great professionalism and work ethics throughout the project. They were highly responsive to our needs, always ready to address any concerns or requests promptly and effectively. Their dedicated approach and clear communication made the entire collaboration smooth and efficient.

What was your primary form of communication with Aureate Labs?

Virtual Meeting

What did you find most impressive or unique about this company?

Their professionalism, organized approach, and ability to deliver precise solutions make them an excellent choice for any business seeking high-quality technical support and website improvements.

What impressed us most about Aureate Labs was their highly organized approach to work. The structured way Aureate Labs managed the project ensured smooth and efficient progress at every stage. A standout aspect was the close collaboration with our account manager, who demonstrated an exceptional ability to understand our needs with great accuracy.

Their insightful solutions were precisely tailored to address our specific challenges, making the entire process seamless and effective. Working with an account manager who perfectly grasped our requirements and translated them into actionable solutions was truly the best part of our experience with Aureate Labs.

Are there any areas for improvement or something Aureate Labs could have done differently?

No, they are great at what they do.

BACKGROUND

Please describe your company and position.

I am the webmaster of Regton Ltd

Describe what your company does in a single sentence.

Regton is one of the best known and longest serving companies in the UK Metal Detecting industry supplying all hobby detectors, accessories and spare parts to any location within the UK.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Aureate Labs to accomplish?

• Ongoing support and assistance for website maintenance and evolution.
• New website design with much better speed better in a specified timeframe.
• Hyva theme installation and customization for a cohesive brand experience.
• Magento upgrade and optimization for enhanced performance and security.

SOLUTION

How did you find Aureate Labs?

Online Search

Why did you select Aureate Labs over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Aureate Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project focus was to deliver a product that is a fully operational Hyva website that reflects the design provided with enhanced performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Metric 1 : The website just launched, so it's too early to share specific metrics. However, we're confident the new design will improve user experience and engagement. We'll be tracking key metrics like conversion rates and bounce rates to measure success over the coming months and will be happy to update this review then

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They tackled our project head-on, especially with our massive website.Communication was always clear and prompt, and they were happy to explain any technical details.  Their proactive approach and clear communication made the whole process feel smooth and stress-free.

What was your primary form of communication with Aureate Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Right from the start, they impressed us. Our website's massive size and tons of extensions (over 100) felt overwhelming. But their approach to the project was amazing. They carefully categorized all the extensions based on whether they worked with Hyva, and even suggested replacements for incompatible ones with existing Hyva options. This saved us a ton of time and money, and showed me they truly understood business, Hyva, and how to get the most out of it.

Are there any areas for improvement or something Aureate Labs could have done differently?

Nothing :)

BACKGROUND

Please describe your company and position.

I am the Partner of Heerson

Describe what your company does in a single sentence.

For nearly five decades, Heerson has been a cornerstone of Mumbai's sweet and dry fruit scene. Our story is one of unwavering dedication to time-tested recipes for beloved Indian sweets, while simultaneously embracing innovation to create a truly delightful and modern experience for our customers.

We take immense pride in our heritage. Our mithais are crafted using traditional methods, passed down through generations, ensuring an authentic taste that has charmed Mumbaikars for years. But we believe that tradition shouldn't be synonymous with stagnation. We constantly strive to evolve, transforming these classic treats into even more attractive and trendy offerings.

At Heerson, you'll find a delectable selection of dry fruits, each one meticulously chosen for its quality and freshness. But our true passion extends beyond just sweets and dry fruits. We also offer a wide range of delectable namkeens, mukhwas, and khakhras.

We use only the finest ingredients and take utmost care in preparing each and every item. Whether you're looking for the perfect sweet treat, a satisfying savoury snack, or a delightful after-meal bite, Heerson has something to tantalise your taste buds. We don't stop at tradition, though. We're constantly experimenting with new flavour combinations and presentation styles, ensuring that there's always something new and exciting to discover at Heerson.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Aureate Labs to accomplish?

• Redesign the Website
• Make it more user friendly
• Make it up to date with legal and other norms.

SOLUTION

How did you find Aureate Labs?

Online Search

Why did you select Aureate Labs over others?

• High ratings
• Pricing fit our budget

How many teammates from Aureate Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Aureate Labs worked on our Shopify website using a ready-made theme to create the look and feel we wanted for our customers. They customized the theme to match our specific requirements and made sure our key pages looked engaging and functional. They also recommended and added necessary Shopify apps to improve our number of orders.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website now looks good, exactly as we wanted. It has all the features needed to increase sales online.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Aureate Labs managed the project very well and delivered everything on time. They were always there to help us, even with tasks that were our responsibility. Their team guided us through every step to make sure the store went live smoothly. They didn’t just stick to the deliverables and charge extra; they truly cared about our business and supported us whenever we needed help.

What was your primary form of communication with Aureate Labs?

Virtual Meeting

What did you find most impressive or unique about this company?

Aureate Labs really cares about its clients. They helped us find cost-effective solutions and were always there to support us. Their dedication to our success and their helpful guidance made them stand out.

Are there any areas for improvement or something Aureate Labs could have done differently?

Nope. All good 

BACKGROUND

Please describe your company and position.

I am the Website manager of Nima Accessories Inc

Describe what your company does in a single sentence.

We are an Ladies Accessories Importer Wholesaler of ladies goods

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Aureate Labs to accomplish?

• Upgrade Magento
• All Extensions necessary to Run the website
• Make sure everything worked

SOLUTION

How did you find Aureate Labs?

Online Search

Why did you select Aureate Labs over others?

They inspired trust and reliability

How many teammates from Aureate Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The website was brought over to their servers where they tested all the upgrades and make sure it worked well in the new environment.  After all the glitches were addressed and taken care of to make sure the website would work in the new environment.

After that was done then in phase two it was done in my servers with my live website making all the fixes that were done in theirs servers.  After that was accomplished then the testing phase began where we ran multiple test ot make sure everything was addressed and fixed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website worked better and faster and with more ease

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very professional and were very atentive to my needs and concerns and addressed them immediately.  They went out of their way to take care of my needs and fill the time frame for the project be met

What was your primary form of communication with Aureate Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by Aureate Labs' organizational skills and expertise on the subject and how well they complement each other.  everyone has a speciality and they worked together to complete the task sharing their skills and combining them to finish the task at hand

Are there any areas for improvement or something Aureate Labs could have done differently?

I can not find any way for them to provide better service as I felt like their only client through the project.  I felt I was given priority every step of the way

BACKGROUND

Please describe your company and position.

I am the Founder & Managing Director of an information technology company

Describe what your company does in a single sentence.

We provide a wide range of digital services to clients across the Tees Valley and throughout the UK. Our business is about providing quality across every touch point we share with our clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Aureate Labs to accomplish?

• We were looking for someone to take a load off our shoulders with the whole ecommerce stuff from designing to support

SOLUTION

How did you find Aureate Labs?

Online Search

Why did you select Aureate Labs over others?

• High ratings
• Good value for cost

How many teammates from Aureate Labs were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They pretty much handled everything our eCommerce clients wanted. Be it designing, building it, making it user-friendly and keeping our client’s websites running smoothly. Good coding, design that our customers seemed to like, and always there when we needed a tweak or fix. It was like having our own in-house team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our team felt a lot less stretched. We didn't need to pull all-nighters or stress about technical glitches or any project timelines.. They were efficient with resources, and because of them, we could handle projects at once.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They got the job done. Sure, there were a few close calls with deadlines, but they pulled it off. When I needed something changed or had a question, a quick call or email, and they were on it. Simple as that.

What was your primary form of communication with Aureate Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The way they took care of our clients. They didn't just handle our ecommerce needs; they went a step further by auditing our client websites and providing detailed reports. This extra effort helped us understand our clients' needs better and made our work with them smoother. They genuinely acted as a partner, always looking out for our best interests and those of our clients.

Are there any areas for improvement or something Aureate Labs could have done differently?

No Nothing.

BACKGROUND

Please describe your company and position.

I am the Senior team leader of European Activism Incubator

Describe what your company does in a single sentence.

The European Activism Incubator is a Brussels-based non-profit organisation dedicated to strengthening, equipping and supporting change-makers and change-making organisations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Aureate Labs to accomplish?

• Upgrade our website
• Fix glitches and improve the website

SOLUTION

How did you find Aureate Labs?

• Referral
• Tech to the Rescue

Why did you select Aureate Labs over others?

Referred to me

How many teammates from Aureate Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved upgrade of Wordpress and plugins, adn resolving technical issues on the site. This included image sizing and the donation functionality which was very crucial for us as a non-profit organisation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Metric 1 : The site is now upgraded to the latest version of Wordpress and latest plugins. 
• Metric 2 : Training pages and sharing option works well. Donation form is now live.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Aureate Labs did a great job managing our project. They were attentive to our requirements & needs. Overall, their project management approach was good and we had a smooth collaboration with them.

What was your primary form of communication with Aureate Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Aureate Labs impressed us greatly with their ability to stick to the timeline and their thorough understanding of the project, as well as with their patience to explain technical issues to non-technical staff on our side.

Are there any areas for improvement or something Aureate Labs could have done differently?

Nothing as of now.

BACKGROUND

Please describe your company and position.

I am the Tech Lead of Kalki Fashion

Describe what your company does in a single sentence.

Kalki Fashion is an Indian fashion brand that specializes in creating high-quality ethnic wear for women, ranging from traditional to contemporary styles.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Aureate Labs to accomplish?

• Improve the website speed
• Improve the user experience on the website

SOLUTION

How did you find Aureate Labs?

Referral

Why did you select Aureate Labs over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Aureate Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work primarily involves integrating Hyva themes into our website to improve its speed and user experience. The key deliverables of this project include a revamped website with faster page loading speed, better performance, and a more user-friendly design

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

One of our major achievements in the project was improving the speed of our website. This has made a huge difference in terms of user experience and has resulted in a much smoother browsing experience for our users. What's even better is that we've noticed an increase in the amount of time that users are spending on our site since we made these improvements! It's great to see that our efforts are making a tangible impact on our users.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management process is seamless and stress-free. They were very organized and their team was always available to answer our questions. They made sure to keep us on track to meet our timeline and delivered the project on time.

What was your primary form of communication with Aureate Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with how Aureate Labs put our needs first. They really took the time to understand our business and delivered a solution that worked for us.

Are there any areas for improvement or something Aureate Labs could have done differently?

Nothing as of now.

BACKGROUND

Please describe your company and position.

I am a Business Analyst at Nested Bean, Inc.

Describe what your company does in a single sentence.

Nested Bean specializes in creating innovative products, such as swaddles and sleepwear, designed to improve sleep for babies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Aureate Labs to accomplish?

• Dedicated support for site maintenance
• Ongoing catalog maintenance, including product updates, organization, and optimization for an improved user experience.
• Assisting with execution of promotional campaigns

SOLUTION

How did you find Aureate Labs?

Online Search

Why did you select Aureate Labs over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Aureate Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved various facets, including regular monitoring, troubleshooting, and updates for site maintenance. This also included ensuring website security, optimizing performance, and ensuring responsiveness across devices. The key deliverables included enhanced website performance, security, and responsiveness through regular maintenance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project had some clear outcomes that showed progress and success. The site maintenance was entirely owned and seamlessly handled by the Aureate Labs team. We saw major improvements in how our website performed, like faster loading times and better security measures. Their quick responsiveness makes them a great partner to work with.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working with the team was great. They always delivered things on time, which was a big relief and made the whole process smooth. They were really responsive to our needs and were quick to address any concerns or requests we had. We felt heard and taken care of throughout the project, which was important to us.

What was your primary form of communication with Aureate Labs?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about this company was its customer-centric approach. They really understood our business needs and provided tailored solutions that helped us optimize our e-commerce website. They were always available to answer our questions, provide guidance, and offer recommendations to help us improve our online presence. Their commitment to customer satisfaction was evident in everything they did.

Are there any areas for improvement or something Aureate Labs could have done differently?

NA

BACKGROUND

Please describe your company and position.

I am the Project Manager of Isha Foundation

Describe what your company does in a single sentence.

Isha Foundation is a nonprofit organization run by volunteers with an aim to bring physical, mental and spiritual well-being.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Aureate Labs to accomplish?

• Overall website maintenance
• Improving performance of the website

SOLUTION

How did you find Aureate Labs?

Referral

Why did you select Aureate Labs over others?

Referred to me

How many teammates from Aureate Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We signed up Aureate Labs for managed retainer services to fix issues, develop new features, and design festive landing pages to improve our website's efficiency. In addition to design and development, Aureate Labs also provided valuable suggestions on areas that we could improve to increase our website's performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Our website is now working really well in terms of speed, usability, and overall performance. We're happy to say that we've also noticed a big increase in user engagement

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout the project,their team approached the tasks in a very disciplined manner and managed them on a JIRA board with all the necessary details. This made it easy for me to track the progress of any task.In addition, Aureate Labs kept me timely updated on the project's progress during meetings and phone calls.

What was your primary form of communication with Aureate Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were very impressed by the way Aureate Labs was able to identify and handle bottlenecks during the project. Their team's expertise and problem-solving skills helped ensure the project stayed on track and met our expectations. Their communication was also fantastic throughout the engagement. If there was something they couldn't answer right away, they provided a timeline indicating when they would have more updates for me. This helped us stay informed and confident in the progress of the project. We're very happy with our experience working with Aureate Labs

Are there any areas for improvement or something Aureate Labs could have done differently?

Developer availability on off days & Holidays

BACKGROUND

Please describe your company and position.

I am the Digital & Data Management Specialist of a shopping mall.

Describe what your company does in a single sentence.

We are a leading distributor and retailer of products from the technology, luggage, beauty, and home sectors since its establishment in 1981 in the UAE.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Aureate Labs to accomplish?

• Redesign our store to improve user-experience
• Improve our website performance

SOLUTION

How did you find Aureate Labs?

Referral

Why did you select Aureate Labs over others?

• Good value for cost
• Referred to me
• Other

What was the size of Aureate Labs’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved redesigning our website with conversion-focused design principles & optimizing the performance of the store with Hyva themes. The key deliverables included a website with improved navigation, branding, checkout process, and page speed, resulting in a significant increase in sales and user experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We are using our conversion rates as a measure of progress and success for the redesign.
• We use the lighthouse before and after score as a measure and we observed a 104% enhancement in page speed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was very well organized, and the team from Aureate Labs was very responsive and easy to work with. They kept us informed throughout the entire process and made sure to incorporate our feedback and ideas.

What was your primary form of communication with Aureate Labs?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

What we found most impressive about Aureate Labs was their attention to detail and the level of expertise they brought to the project. They consistently met our expectations. Overall, we were very pleased with the service they provided and would highly recommend them to others.

Are there any areas for improvement or something Aureate Labs could have done differently?

Nothing as if now.