What evidence can you share that demonstrates the impact of the engagement?
We worked with them from our products’ inception, so I have no comparative quality scale. One of the products we’ve built with Aubergine has been sold to a lot of customers and gained a great presence. We were one of the first companies to offer a solution like it, and it was pretty well-designed. The feedback has been good.
How did Aubergine perform from a project management standpoint?
We shared documents using Google Drive, and communicated mainly through Google Hangouts. Because we are in the same city as Aubergine, and not too far apart, we met often to discuss bigger items. The project management was done well, using time sheets for tracking hours. They followed through with every item, and always arranged the next meeting.
What did you find most impressive about them?
There is a large web development ecosystem in my city. I could probably find two providers in my own building, and I have a small team myself for in-house product development. The biggest thing we were missing was design, specifically in the initial phase when we were trying to define the project goals, target users, and product design. That was Aubergine’s biggest strength.
Are there any areas they could improve?
At that time, they couldn’t work on too many projects concurrently. They have expanded since that time and changed their office thrice. There is nothing else I can think of.
Do you have any advice for future clients of theirs?
Involve them from the start. Many people get to the UI/UX part too late, which is a mistake I made. Clients need to start working with the designer from the beginning, and even take a break from development if they need to. Aubergine’s team is flexible, and they charge on an hourly basis, so it makes sense to involve them from the early stages.