We design brand experiences...

Specialty: Branding • UI/UX • Web Design • Ecommerece

ArtVersion creative agency has supported many Fortune 500 companies and notable startups with their branding, digital and print design needs.

One of our most valuable assets resides in our team’s ability to enable growth in businesses that seek to either launch, expand into a new market or solidify their legacy. Regularly, working with influential startups and growing brands, ArtVersion identifies opportunity and develops strategies to generate conversion. 

As designers we pride ourselves on highly collaborative approach and problem-solving skills. We are creative strategists and visual storytellers.

User-centered design is just a starting point. Equipped with insights from best-practices to analytics, our solutions are strategic and based on analytical discovery. Driven by both skill and magic, the result is a cohesive product that spans both print and digital.

Across the web design industry, we are known for our expert ability to simplify complex processes and promote clarity. Our beliefs and core competencies in user-focused design across multidisciplinary areas allow for seamless consistency and a greater focus on the details that matter.
 

 
$10,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
1999
Show all +
Chicago, IL
headquarters
  • 10 S LaSalle, 2nd Floor
    Chicago, IL 60603
    United States
other locations
  • 11 N Skokie Hwy, 3rd Floor
    Lake Bluff, IL 60044
    United States

Portfolio

Key clients: 

Volvo • Mack Trucks • Caterpillar • TransUnion • Afex • MorganStanley • Federal Reserve Bank • Trustwave • Seaway Bank • Aiwa USA • Ricoh • Koch • Sisco • Gilson • Rush University • Weyerhaeuser  • Toyota • UltraLube •  Shell • Qualcomm • University of North Carolina • Montessori • Joseph Sears School • Northwestern University

TransUnion

Committed to providing access to opportunities that lead to a higher quality of services, TransUnion works to understand their customer’s risk, and evolving needs to create solutions that help companies innovate and grow. Traditionally known as an industry leading credit data and risk-management provider, TransUnion seeks to continually identify opportunities to reinvest in their user set, allowing them to thrive further. As a

part of a new campaign centered around healthcare providers and the insurance marketplace, the TransUnion global team engaged ArtVersion to design and deliver a top-down vision inclusive of campaign design and development, visual communication design, corporate communications, UI/UX design, print collateral and marketing material for digital distributions. 

Read more at: https://artversion.com/case-studies/transunion/

UltraLube

Plews Edelmann came to ArtVersion with one challenge: to position UltraLube, it’s flagship brand of lubricants and oils as a market leader by utilizing simple, concise messaging and consumer resonance. User experience needed to be refined to allow for omni-channel expansion and higher user engagement. By strategizing graphic and brand assets to facilitate storytelling, social sharability and contextual user engagement, we

quickly engaged into highly collabrative discovery and assessment phases. By first identifying user personas and ideal pathways, we began forging the ideal user journeys to allow microinteraction and engagement through interactive design that spans both print and digital. 

Read more at: https://artversion.com/case-studies/ultralube/

SRC Solutions

An web app platform serving school district’s nationwide requiring a strategic, streamlined and phased rollout that would not effect user-flows in every school’s administrative processes. As a premier enrollment and digital documents processor with an active user base in over 100 school districts and educational facilities, SRC Solutions features an archive of over a million records.

Read more at:

https://artversion.com/project/user-interface-design-2/

Treklytics

Led by a highly successful investment firm, Treklytics’s founders came to us with a big idea. Driven to see solutions others don’t and inspired to capitalize on opportunities others miss, their focused, entrepreneurial drive led them to imagine a vision for the ideal financial career agile performance app. 

Read more at: https://artversion.com/project/treklytics/

The Golden Triangle

Lookign for web design company in Chicago, The Golden Triangle team located and indentified the ArtVersion agency as a creative partner to redesign and reimagine their ecommerce website. The result was an experience that brings the user into the gallery without ever leaving home. The optimized strategy included a responsive web design, as well as social media

component designed to boost sales and drive worldwide conversion.

Read more at: https://artversion.com/project/the-golden-triangle/
 

AIWA USA

When it was time to reinvent Aiwa, brand managers together with the marketing and communication team called us up to collaborate on this historically important project. The challenge was to preserve all of the elements that people used to like about Aiwa, while bringing a new innovative approach to their corporate presence throught visual communications and web design. At the

same time, Aiwa company was working on launching a new product to complement this brand relaunch.

Read more at: https://artversion.com/project/aiwa-usa/

The Mountain Valley

Being mindful of the brand’s rich history and dedicated existing audience, we began exploring the process by sketching and iterating concepts that would honor the heritage of the company while making a splash with new visuals and considering the need for brand expansion into new markets. With a nod to the original core brand value and promise, we introduced

a clearly communicated new layer of brand expression in the form of color illustrations that would work alongside the brand, promoting it’s already deep-seated recognition factors. 

Read more at: https://artversion.com/case-studies/mountain-valley/

Rishi

Creating both a tonality and visual identity system for the line, our team built upon the brand’s focus of sustainability, global reach and creativity to capture the emotional and intellectual aspects into an experience that draws the consumer into the storyline. Unique illustrations highlight each ingredient providing visual cues and expression for each individual flavor. Inspired by the illustrations, the design team created

a bold, contemporary visual language that highlights the finery of the artwork and details the elements of the package.

Read more at: https://artversion.com/case-studies/rishi-tea/

Pepsico

Grid oriented and responsive web design. This simple and elegant solution will not only allow easy integration to all Pepsico brands but also facilitate independence, adaptability and accessibility on a individual level. With a focus on the autocomplete search – the design features a strategic approach to FAQs access, carefully designed iconography, design elements and color

schemes. Controllable by single CSS file in the cross-channel environments.

Read more at: https://artversion.com/case-studies/pepsi/

VMW Scooters

Our design team takes a strongly collaborative and iterative approach to information architecture, brand strategy and digital media design. Design outcomes include advancing visibility, marketing and promotion of brand message and product offerings, and clearly identifying the audience. The interface design will highlight the full array of values inherent in the brand proposition,

and fulfill evolving engagement strategies. Information architecture is built collaboratively, always with an eye toward simplicity and elegance. Digital content strategy and cross channel delivery drives the architecture for the brand messaging. Digital media delivery creates new demands for content formatting and engagement narratives. Audiences now not only consume information, but drive conversations through social media and community platforms.

Read more at: https://artversion.com/case-studies/vita-mobility-werks/

L30 Brand

Cohesive branding for premium brands are built on foundations that provide the framework for focused creative - regardless of platform implementation. The resulting solutions are applied via a combination of targeted insights, on point art direction and agile production methodologies customized to the delivery method - from print to digital. Equipped with a strong point of view, backed by visual context, the experience and

aesthetic crosses platform making valuable connections at all touchpoints resulting in a unified product.

Read more at: https://artversion.com/case-studies/l30/

Elements

With the high demand of consistency for both visual and contextual assets, ArtVersion designed a brand standard through creative direction, content strategy and visual style development by creating unique design directions with carefully selected typography, color scheme, charts and infographic implementation. Collaborating with the client played a key role in selecting the perfect direction for the rebrand. Translating the

same tonality to digital resources, ArtVersion successfully created a cohesive look across all brand channels.

Read more at: https://artversion.com/case-studies/elements-global-services/

Cristaux

Inspired by their established voice and “Modernizing Recognition” tagline, we worked closely with Cristuax’s vision of positioning their brand and website for the luxury and high-end markets. With a deep understanding of the bespoke markets, our content team developed a newly articulated vision, origin and mission for the company, creating a stronger foundation for its legacy.

Read more at:

href="https://artversion.com/case-studies/cristaux/">https://artversion.com/case-studies/cristaux/

L30

Entering the luxury lifestyle and beauty market requires strategic planning throughout, but most importantly in the creative development process. A clearly defined branding, web and digital strategy will serve as the blueprint for a successful launch in the highly competitive marketplace. 

Read more at: 

href="https://artversion.com/project/l30-brand/">https://artversion.com/project/l30-brand/

Hello Sunshine

Lifestyle experiential marketing has fast become a powerful strategy for creating engagement in the healthcare environment, creating a dialogue with the whole person, not just the patient, and similarly with health care providers. Humanizing healthcare communications requires a real blend of art and science, identifying the audience, the information architecture and strategy, and delivering a compelling user experience with

media that is truly relatable. The brand team and designers must truly understand their target market before the potential audience can relate to the brand message. The intersection of the brand experience and empathy is where an authentic dialogue into action, can begin. 

Read more at: https://artversion.com/project/hello-sunshine/

Project 365

Understanding the need for a consistent and impactful launch to the competitive marketplace, a leading medical manufacturer reached out to the ArtVersion for Healthcare team to develop a comprehensive experience for the web, digital, print and event facing aspects of a new division launch. 

Read more at: 

href="https://artversion.com/project/project-365/">https://artversion.com/project/project-365/

DB

In pursuit of simplification and time management, users are constantly searching for platforms that allow ease-of-use in information intake and delivery. This visual interface and voice controlled solution provides a clear user experience that does not interfere with your daily life routine. Featuring verbal messaging, communication and voice controlled user experience it’s efficiency in handling banking requests for the end

user provides on-demand information in a more enlightened and intuitive way. A modern approach aligns with current generational trends and anticipates advances in computing to embrace voice automation processes and technologies to be readily available and embraced by a wide audience.

Read more at: https://artversion.com/project/db/

Thriveosity

Looking to serve a much needed niche in the wellness marketplace, the founders of Thriveosity approached ArtVersion with their idea to support the cancer community. Launching a subscription-based model, ArtVersion worked in collaboration with the clinical experts at Thriveosity to bridge branding with healthcare and wellness industry requirements to help recipients ‘Thrive On’.

Read more at: 

href="https://artversion.com/project/thriveosity/">https://artversion.com/project/thriveosity/

Naturoco

Lifestyle brands possess a level of connection with their audience – becoming integrated into their daily lives, so it is critical to determine what is necessary to authentically engage audiences while remaining competitive and relevant – taking into consideration market insights, brand goals and personalization.

Read more at: 

href="https://artversion.com/project/7256/">https://artversion.com/project/7256/

Reviews

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UI and Design for Enrollment Software

“I always trust ArtVersion to produce excellent design deliverables.”

 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
March 2017 - Ongoing
Project summary: 

ArtVersion designed UI/UX for a process automation system for data entry, record keeping, and compliance. Thorough market research helped the team produce fresh, creative content tailored to education clients.

The Reviewer
 
11-50 Employees
 
Center Valley, PA
Patrick Maher
CEO, SRC Solutions
 
Verified
The Review
Feedback summary: 

ArtVersion designed a universally accessible layout that allows any kind of user to engage with the platform. The environmentally-friendly electronic system improves work efficiency. The team developed a thorough industry understanding and produced an exceptionally creative fresh look and feel.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of SRC solutions, a business process re-engineering company in the education space. I founded the company in 2001, and we’re based near Philadelphia, PA.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ArtVersion?

We're currently working on the fifth version of our platform. Following current trends, we wanted used mobile technology to drive the UI/UX perspective. We haven't decided whether outsourcing the development since we have a pretty robust internal team. I always trust ArtVersion to produce excellent design deliverables.

SOLUTION

What was the scope of their involvement?

For this project, we specifically hired ArtVersion for UI/UX design. The designers used fresh, creative thinking to create strong solutions for our whole Gateway suite. They offered creative, fresh thinking and really beautiful designs. We segment and connect their artwork to improve our app’s flow. Notably, they established new dashboard capabilities.

Our software framework allows our customers, specifically school districts, to simplify and automate processes. Using a Lean Six Sigma philosophy, we find eco-friendly, efficient alternatives to manual data entry, record keeping, and compliance systems. In just a few minutes, our platform electronically completes multi-day tasks that would have consumed 15 sheets of paper.

The developers started programming using Flex, then transitioned to HTML 5. They made our entire platform mobile responsive. We’re about to implement the entirely rebranded, fresh look. The team clearly explained the rationale behind logo and color choices.

What is the team composition?

We work directly with Goran (Principal, Creative Director, ArtVersion) and three other resources from that team including Erin (Director of Design, ArtVersion).

How did you come to work with ArtVersion?

The deliverables they’d created for a previous project exceeded my expectations. I was quite impressed by the team’s timeliness and responsiveness. Working with them was a really great experience.

How much have you invested with them?

We began this project in March 2017 and our engagement is ongoing.

What is the status of this engagement?

We've spent between $50,000-$70,000 so far.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

As part of our sales process, we showcase coming attractions and new products to our established and potential customer base. Consumers expressed that software looks beautiful and is very easy to use. We want to produce products that anyone can use. Especially in the education market, accessibility is a deep concern.

These systems reach millions of people, so we've really focused on making it user-friendly. ArtVersion's approach enables us to earn new business and improve results for our existing accounts. The work they've done is integral to achieving those objectives.

How did ArtVersion perform from a project management standpoint?

After our kickoff meeting, we met for an organized set of events over the first 30-60 days. We went through an iterative process. ArtVersion invested time and effort to understand our business and the marketplace. With our internal product manager, they strategized an effective method to improve the product’s first iteration.

We use a couple of different tools. InVision was our primary communication platform to markup work and request new features for the UI. It was a very cool tool. Six of our in-house staff used it to assess different versions. We held conference calls on a regular cadence to review our status and direction.

What did you find most impressive about them?

ArtVersion took the time to cultivate a substantial conception of the education industry. They asked questions focused on our customers. It was clear they had conducted extensive research before presenting their ideas. The team observed multiple product demonstrations and even listened in on customer presentations. Their role wasn't limited to producing a fresh, modern, pretty UI.

I appreciated how well they avoided using a formulaic layout or relying on habits and biases. When you work with the same design agency multiple times, the artistic component tends to become predictable. There was virtually no overlap between ArtVersion’s designs for our discrete engagements.

Are there any areas they could improve?

Timelines occasionally got a bit off, but those delays could have arisen internally. I wish I could have a face-to-face relationship with them. I've never met them in person since they're based in Chicago.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Whenever I asked for changed or additional sidebar conversations, they were immediately responsive and accommodating.
  • 5.0 Cost
    Value / within estimates
    They delivered what they said they would. From a cost perspective, they're worth it. I paid what I expected, without any unpleasant surprises.
  • 5.0 Quality
    Service & deliverables
    They were on point all the way through.
  • 5.0 NPS
    Willing to refer
    I've already recommended them to a couple people.

Website Redesign for Manufacturing Company

“Their staff is a major asset. They have everyone we need to complete a project within their team.”

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May - Nov. 2017
Project summary: 

ArtVersion built an interactive, highly visual WordPress site to set a manufacturing business apart from its competitors. They helped rethink logos and strengthened brand impact.

The Reviewer
 
51-200 Employees
 
Addison, IL
Victor Camacho
VP of Operations,
 
Verified
The Review
Feedback summary: 

Potential and existing users have a better understanding of business processes and features. ArtVersion listened throughout the process and established a comfortable working relationship with no communication gaps.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re a manufacturing business that specializes in sheet metal fabrication and precision machining. I am VP of operations. I handle everything from sales to customer interface and quality issues.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ArtVersion?

We wanted to stand apart from generic manufacturing sites. Our old site was very basic, without a great look and feel. We wanted someone outside our realm to give us a fresh view on our business.

SOLUTION

What was the scope of their involvement?

They built our new site in WordPress and made it much more visual. Instead of just lists of the machinery we offer, we now have interactive options to hover over and jump to. It’s much easier to look at than just clicking through menus. They set up the site so users get a much quicker impression of our business. They also helped us rethink the logos we used since the beginning.

What is the team composition?

Erin (Director of Design, ArtVersion) was our project manager. The rest of the team usually communicated through her. We had a storyteller, a creative lead for pictures and videos, and a web development specialist. We had three people on our side who coordinated with them.

How did you come to work with ArtVersion?

We did a web search for local companies. We wanted someone who could come onsite and get a good feel for our facility and the products we sell. ArtVersion is about half an hour away from our location.

How much have you invested with them?

We’ve spent $18,000–$20,000.

What is the status of this engagement?

We started working together in late spring 2017. Due to delays on our side, we went live near the end of November 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website has been up for about three months. When we first launched, we told some of our existing customers about the change. The new site uncovered some of our processes and features that customers weren’t aware of. Potential customers have a better understanding of our business right from the start.

How did ArtVersion perform from a project management standpoint?

They were very good. We had some delays on our side, but they took time to do extra approaches at the beginning. We went back and forth to get what we were after. They listened, which is an important part of communication. They integrated a lot of our ideas into the process and never made us do something we didn’t want to do.

What did you find most impressive about them?

Their staff is a major asset. They have everyone we need to complete a project within their team. There were no worries about outside contractors or communication gaps. All the features were there, which is a big deal.

Are there any areas they could improve?

After the project finished, they provided a little training on making site modifications. It was just a short session to go over the basics. More training would have been helpful to really solidify that information for us. They’re always available to answer calls or questions, but we would have benefited from a more in-depth final process as part of the package.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Graphic Design Projects for School District

“Across the board, ArtVersion's work has helped engage our community better.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
3.5
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
 
August 2016 - Ongoing
Project summary: 

ArtVersion designs annual reports and various communications materials as needed, including postcards and public-facing signs.

The Reviewer
 
51-200 Employees
 
Chicago Metro Area
Communication Coordinator, School District
 
Verified
The Review
Feedback summary: 

ArtVersion's beautifully and professionally designed materials improved engagement with the local community, including increased turnout to certain events. Although pricier than some competitors, their ability to turn basic concepts into works of art is well worth the investment.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the communications coordinator for a public school district in the Chicago area. I'm responsible for publications, mailings, annual reports, and any other materials sent out to the community.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ArtVersion?

We needed to redesign our annual report for the 2015–2016 school year. Previously, our annual reports had been very text-based, so we were looking to make them more professional and visually appealing.

SOLUTION

What was the scope of their involvement?

In the beginning, their team met with us to go over the projects and to learn more about our organization and what our goals were. From there, ArtVersion's team designed our annual report for the 2015–2016 school year and were rehired to design this year's. They also continue to work on various design projects, including postcards, school signs, and an internal organizational chart.

What is the team composition?

I work with two to three people.

How did you come to work with ArtVersion?

I researched different vendors in the area. ArtVersion's website stood out to me the most; I liked the previous work they had done.

How much have you invested with them?

We've invested around $15,000, with each annual report costing $5,000.

What is the status of this engagement?

We started working together around August 2015 and continue to work with their team on various design requests.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

With the postcards we used to design internally, we were lucky to get a couple dozen people in the community to show up to one our banquets. After sending out ArtVersion's beautifully designed invitations, the turnout to events significantly increased. The last retirement celebration saw 50–60 people.

Across the board, ArtVersion's work has helped engage our community better. I've received positive reviews from our faculty, Board of Education, and community members.

How did ArtVersion perform from a project management standpoint?

Since our design requests are pretty straightforward, most of our communication takes place over email. For special projects, I might give my representative at ArtVersion a call. Their team has been easy to work with and get ahold of. They've also been transparent about the costs of various projects and are always up front if they're concerned a task might exceed its original estimate.

What did you find most impressive about them?

Their designs are highly professional. They're really good at taking a basic concept and turning it into a work of art.

Are there any areas they could improve?

Their prices are a little higher compared to other graphic designers I've found, but I think you get what you pay for. ArtVersion provides highly polished work.

4.5
Overall Score We continue to have a strong relationship with their team and don't envision working with anyone else.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They're responsive and good about hitting deadlines. Any delays are usually on our end.
  • 3.5 Cost
    Value / within estimates
    Although their prices are higher than some competitors, you get a good value for your investment.
  • 4.5 Quality
    Service & deliverables
    Their designs were great overall and required few iterations.
  • 4.0 NPS
    Willing to refer
    I would recommend them to companies willing to pay a little more for high-quality design work.

Website Redesign for Dental Practice

"We were absolutely happy with their overall level of communication and availability."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
May - July 2015
Project summary: 

Using WordPress, ArtVersion designed and built a mobile-responsive site featuring parallax scrolling and links to a third-party scheduling tool.

The Reviewer
 
51-200 Employees
 
Chicago, IL
Ben Heinrich
Operations Manager, Dental Salon
 
Verified
The Review
Feedback summary: 

Through their reliable help and technical expertise, ArtVersion delivered an improved site design, layout, and functionality. The team’s professionalism, consistent communication, and firm adherence to timelines were hallmarks of their high-quality engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We're a general dentistry practice with four locations. I've been working with the owner on the overall operations for about 11 years.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ArtVersion?

We wanted a simpler, mobile-friendly website.

SOLUTION

What was the scope of their involvement?

They designed and built a new WordPress website from scratch. They created a mobile-friendly, single-page parallax site. The site links to a third-party scheduling tool and to our Facebook page.

What is the team composition?

We worked with two designers, one on the technical aspects and one on the visual.

How did you come to work with ArtVersion?

We found them on Google. We chose them based on their portfolio and because they were very responsive in our initial interactions. Another big factor for us was that we could have face-to-face meetings since they’re local.

What is the status of this engagement?

We worked together from May–July 2015.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The new site is a real advancement from our previous site. The reception has been really good. We’ve gotten a lot of compliments from patients on the design, layout, and functionality.

How did ArtVersion perform from a project management standpoint?

They were very responsive throughout the engagement. We communicated primarily over email and phone, and the designers were always looped in on all communications. They used collaborative screen-sharing tools to show us the initial proofs and to demonstrate how to do basic updates on the backend of the site. We were absolutely happy with their overall level of communication and availability.

What did you find most impressive about them?

Their portfolio is what initially caught our eye. As the engagement unfolded, we were impressed by their ability to stay on top of all aspects of the project. They're true professionals and really led the engagement since we’re so inexperienced in this realm.

Are there any areas they could improve?

No, we didn’t have any issues.

Do you have any advice for potential customers?

We gave them examples of other websites we liked or interactions that we wanted to mimic. They’re able to internalize all of your thoughts and put them into action.

5.0
Overall Score It was a great experience.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They gave a clear outline of the estimated timelines and always met them.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    They delivered a really polished design.
  • 5.0 NPS
    Willing to refer
    I highly recommend them.

Rebranding & Web Dev for HR Services Company

“They've been very responsive ... and they're flexible about getting the work done whenever we need it.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2017 - Ongoing
Project summary: 

ArtVersion has helped a globally-minded company rebrand in order to communicate more effectively with new markets. They also aid in web development, which includes creating multiple site translations.

The Reviewer
 
11-50 Employees
 
Chicago, Illinois
Rick Hammell
CEO, Elements Global Services
 
Verified
The Review
Feedback summary: 

Thanks to ArtVersion’s patience and talent, rebranding has led to expanded market opportunities in several new countries. Their team understands the influence of culture on messaging, responds well to critical feedback, and excels at translating ideas into meaningful designs.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of Elements Global Services. We operate in over 135 countries to help companies expand globally through our employer of record (EOR) services. Essentially, we help our clients handle all the paperwork and logistical challenges of relocating their employees abroad.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ArtVersion?

We decided to rebrand in order to give ourselves a more global presence and help us reach markets beyond the United States.

SOLUTION

What was the scope of their involvement?

We designed our new logo internally, but they gave us feedback on that and then handled the rebranding for all of our marketing and onboarding materials. They also supported us with some of our website development and helped revise the associated text.

Currently, they continue to support our ever-evolving branding needs for our internal training materials, as well as those for the capability and marketing packets we use abroad. They're also undertaking a large project that involves translating our website into 20 languages over a period of two or three weeks.

What is the team composition?

I interfaced with members of almost everyone on their team at some point during the project, but their creative and art directors were my main point of contact.

How did you come to work with ArtVersion?

We interviewed maybe 15 or 20 companies and narrowed it down to three finalists, who we subsequently brought in to discuss our brand and what we do. What impressed me about ArtVersion was that they understood the European market even though they're Chicago-based, and they were sensitive to the needs of other regions as well. Our business is HR services, so understanding multiple cultures is critical for us in order to be a truly global company. Their team really understood the importance of that.

How much have you invested with them?

In the past year, we've spent between $200,000–$250,000.

What is the status of this engagement?

We started working with them early in 2017 and we're still working together.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Users have said that our website looks a lot cleaner and more professional. We'd been somewhat set in our market for a couple of years, but ArtVersion helped us graduate from that level and evolve into the company we are today. Thanks to their work, we're now reaching markets in India and multiple countries in the Asia-Pacific region.

How did ArtVersion perform from a project management standpoint?

They've been very responsive, even when I want things turned around quickly, and they're flexible about getting the work done whenever we need it. They're based in Chicago and I'm in Barcelona, but they always respond within the same day and there isn't really a lag. They tried to set me up on Slack, but since we use it internally, it was too difficult for me to manage both accounts. We ended up communicating primarily by email, which has worked out just as well.

In terms of the creative elements of the project, I'm very particular about our brand, and sometimes that means I’ll ask them to make a lot of revisions. Their art director, Petra Tomekova, did a phenomenal job of visualizing our ideas. She's very patient and very talented.

What did you find most impressive about them?

They translate your vision well, and they're also good at handling criticism. Sometimes you run into designers who are hesitant to make changes because of how much effort they've put in, even though you as the client may not like the final product. ArtVersion's team has the capability to accept that feedback and use it to make corrections or enhancements to their work. It's been a great partnership.

Are there any areas they could improve?

We don't have this problem any longer, but I think they could have devoted more time to understanding our brand at the outset of the project. I understand that there aren't many companies in the world that do what we do, so deciphering our business isn't always easy, but a bit more research or questioning might have helped us find our rhythm sooner.

Do you have any advice for potential customers?

Understand who your main points of contact are. Be very direct, because they respond well to that, and don't be afraid to disagree if the product is not what you want it to be. They're ultimately trying to make your vision come true, so be honest, and they'll work until it's perfect for you.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They've met some very strict deadlines I've given them.
  • 4.0 Cost
    Value / within estimates
    They're definitely on the expensive side.
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Design and Dev for Financial Services Company

"[T]hey had the right mix of creative insight and ideas."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Nov. 2014 - Ongoing
Project summary: 

ArtVersion provided full marketing services, including website design, development, and branding. The team advised on marketing and material presentation, and created consistent business materials.

The Reviewer
 
1-10 Employees
 
Lake Bluff, Illinois
Consultant, Exchange Trading and Analytics Company
 
Verified
The Review
Feedback summary: 

The team was responsive and listened well. ArtVersion is creative, but realistic, and is great at meeting new challenges. The developers were flexible and worked on a given timeline well, making them great partners for a small business.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

I do consulting for institutional clients in the algorithmic trading and analytics space for exchange-traded derivatives. 

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with ArtVersion?

We were looking to strengthen our brand identity. We needed ArtVersion to create a brand and logo and website and other marketing materials I needed. 

SOLUTION

Please describe the scope of their involvement in greater detail.

With the website, ArtVersion was responsible for both the look and feel of it as well as the development. The website contains a description of the company, the services we provide, and a contact page. It’s not a commerce site.

I would create the text and ArtVersion would assist with the best way to say it, lay it out, and with what makes sense from a design perspective as opposed to just reading text, and how that should be presented on the page so that it sticks out or comes together both in a mobile and desktop format.

ArtVersion also developed business cards, printed materials like folders, as well as worked with the name and branding and look of the logo for the website. They also helped me to get the trademark for it. Goran [Owner, ArtVersion] was instrumental in advising me and helping me to secure the domain for my business. 

How did you come to work with ArtVersion?

I was looking around in my area for small companies that offered these services. It might have been geographic, the size, and finding them randomly, and starting to look further and have a discussion to find out if it matched up with what I was looking for.

Could you provide a sense of the size of this initiative in financial terms?

You’d have to ask ArtVersion.

What is the status of this engagement?

We started working with them Fall 2014 and have been working together since. 

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

Going on my interactions with them, they were responsive, had the right mix of creative insight and ideas, and worked back and forth with me on what I wanted to do. 

How did ArtVersion perform from a project management standpoint?

I needed someone who could work on my timetable and also come up with some original ideas, but also take my feedback. That all worked great. They were really realistic about how long things would take in a range and for the most part, any delays that came up were due to me, not them. They were flexible as well, which is important to a small business.

What distinguishes ArtVersion from other providers?

They’re small enough that they were able to listen to what I needed and wanted and react over the course of our time working together well, as well as bring in some of the big, larger experience they’ve had with bigger firms. It was clear to me that they had done the things before that I needed done and had the experience I needed. 

Is there anything ArtVersion could have improved or done differently?

Nothing comes to mind. I have no complaints. My views on them are all positive.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    I don’t have any complaints in that area.
  • 5.0 Cost
    Value / within estimates
    Very good.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Design and SEO for Display Solutions Company

"We were very happy with the final design, and are still happy over 2 years later."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May - Nov. 2015
Project summary: 

ArtVersion provided site migration and web design services and for a digital solutions agency during a rebranding campaign. The team also improved SEO, social media integration, and mobile compatibility. 

The Reviewer
 
1001-10,000 Employees
 
Roseville, California
Aubree Abernethy
Marketing Supervisor, New Vision Display
 
Verified
The Review
Feedback summary: 

The website’s traffic has greatly increased and has a much higher search engine ranking. ArtVersion provided developers who listened and communicated professionally. They created a lasting website with a great design and were willing to take feedback. 

The client submitted this review online.

BACKGROUND

Introduce your business and what you do there.

New Vision Display is a manufacturer of custom display and touch solutions. Our headquarters are based out of Roseville, CA, with manufacturing in China, and additional sales and technical support offices across the US, Europe, and China. We manufacture for OEMs within the automotive, consumer, industrial, medical, and other markets. 

I am the Marketing Supervisor at NVD, responsible for developing and managing the company's marketing objectives (trade shows, SEO campaign, advertising, press releases, branding, and more).

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ArtVersion?

During our rebranding campaign in 2015, we set out to update our outdated website. The old website was over 3 years old, had outdated information, was too cluttered, was not mobile or tablet compatible, and was ultimately not up to modern standards and appearances. It also had terrible SEO, and we knew that we needed to update it in order to reach our target audience. We decided to build it from scratch rather than try to modify the existing since newer website formats (Wordpress, etc.) were able to better support our objectives.

 

SOLUTION

What was the scope of their involvement?

ArtVersion redesigned our website using a WordPress template. Aside from SEO, we also wanted it to be compatible with mobile devices, which was also completed. They came up with a few designs based on the conversations we had around the site’s look and functionality. We maintained a dialogue throughout the process and reviewed ArtVersion’s work. They also created our logo and a sales brochure for the company.

ArtVersion also added a Twitter feed on our website. There are links to our other social media pages, and the site has Google Analytics integration, which allows us to track visits. We handle our own marketing on the website, through blog posts and other content. We have also hired a different SEO company.

How did you come to work with ArtVersion?

We found ArtVersion online, which is a good sign that they knew something about SEO. I searched for companies within our region. I wanted to work with a group I could meet in person. We also interviewed a couple of other designers, but I received the best feeling from ArtVersion. We had some initial in-person meetings where ArtVersion listened thoughtfully to understand the scope of our project, and our business' needs. They were able to work within our budget. They were the most modern, especially with SEO and compatibility on smaller devices. They seemed the most capable to handle our needs and also had the most forward-thinking approach that we felt we needed to take our website into the modern day.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Our traffic is continually growing, and it’s definitely seen a jump since changing over the website, and since hiring the other SEO company. We used to barely get any visits, and weren’t discoverable on Google, even when searching for our products by name. It was as if we were non-existent, but we currently show up all the time for different keywords.

How did ArtVersion perform from a project management standpoint?

They performed well. ArtVersion’s people are good communicators and are capable of doing what we’re asking them to do. It took a lot longer to complete than we were expecting, but it was mainly because of the content-building on our end. We had wanted to launch the website within a few months, but there was a lot of unexpected work on our end. ArtVersion got things back to us within a reasonable time and made it easy to understand what was going to happen next.

What did you find most impressive about ArtVersion?

Their professionalism. ArtVersion was extremely pleasant, thoughtful and accommodating with our website re-build project. We were very happy with the final design, and are still happy over 2 years later. They've also been accommodating to help provide website support and training throughout the last 2 years.

Are there any areas ArtVersion could improve?

Before starting this, I had never built a website or worked on SEO. I was as green as they get, and a part of the project required searching for a web hosting service. ArtVersion simply asked us who our web host was. Also, for the backing up of our website, I would have liked a bit more hand-holding. We went a year without a backup until a friend asked me about the issue. We could have lost everything, so I would have liked some advice on the maintenance of the site. It wasn’t necessarily ArtVersion’s fault, but those were big parts about hosting a website I hadn’t known about. I did learn about them, but I had to do it the hard way.

5.0
Overall Score They're a great company to work with!
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They worked with us to meet our budget while still delivering an excellent product.
  • 5.0 Quality
    Service & deliverables
    The website ArtVersion developed meets our objectives for SEO, functionality and design/attractiveness. We are still very happy with it 2 years later!
  • 5.0 NPS
    Willing to refer
    I would definitely refer someone to ArtVersion, at least to compare pricing/capabilities.

UX Design & Branding for Real Estate Start-Up

"We were able to have meetings about the design work which needed to be done, and, one week later, have it delivered."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2016 - Ongoing
Project summary: 

ArtVersion provided UX, UI, and design services to an internal team creating a site based on loose wireframes. They focused on achieving an intuitive UX and also helped with logo redesign and copywriting.

The Reviewer
 
1-10 Employees
 
York, Pennsylvania
Al Romero
Product Manager, Boxlty
 
Verified
The Review
Feedback summary: 

ArtVersion excels in communication and speedy turnarounds. On top of their in-depth experience in design, UI, and UX, ArtVersion takes the time to digest and understand a project vision. The team also provides valuable consultation and ideas that can shift internal perspectives.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am a product manager for a real estate software platform company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ArtVersion?

We wanted to compete on a national level with a rich design that separated us from other local and national websites.

SOLUTION

What was the scope of their involvement?

ArtVersion took the vision of what we wanted to do in the space and made it a reality. They provided two main services: overall design and UX/UI elements. They took our vision into consideration and ensured that user’s interactions with our site made for a natural, intuitive experience. The platform was designed from scratch, based on some basic wireframes showcasing our overall idea.

We had a locally-made logo which ArtVersion completely transformed, and brought to our expectations of current market standards. They weren’t involved with the tagline, but they did provide copy using an on-staff expert who transitioned our technical information into common, easy-to-understand verbiage.

We’re trying to take a complicated process for buying and selling homes and simplify it down to a software program. We provide individuals with all the tools for marketing their listings and selling homes with all the necessary documents. We integrate our system with smart homes.

How did you come to work with ArtVersion?

There are many designers who can create websites, magazines, or whatever the case may be, but we were specifically looking for good UX and UI design. I have been a marketing director in the past, and I was familiar with user experience and interface design and how much that mattered in the software. We could have the best platform in the world, but, if it wasn’t easy to use and understand, no one would use it. My criteria whittled the options down to 10% of the designers on the market who would have this type of experience. ArtVersion came recommended from another developer who had worked on a project, and who said that their team was amazing. Thankfully, they were available at the time, given that there aren’t too many designers willing to take on a startup UX/UI project in our specific niche. Most are redesigning or remaking software which is already on the market.

How much have you invested with ArtVersion?

The cost of their work has been between $10,000 and $50,000.

What is the status of this engagement?

We started working with ArtVersion 9 months ago. The engagement is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We’re currently in a pre-startup phase and are taking on a large project in terms of development. There are zero users on the platform, as such.

As far as ArtVersion’s design goes, there hasn’t been one person who hasn’t loved the work.

How did ArtVersion perform from a project management standpoint?

We were able to have meetings about the design work which needed to be done, and, one week later, have it delivered.

What did you find most impressive about ArtVersion?

The time they took in order to really digest the vision of what we were looking to do. ArtVersion became really familiar with our business plan and overall ideas. They also gave us directions which we, as owners and founders, could truly consider. They have a long-term game with us, and we continue to maintain contact to this day.

Are there any areas ArtVersion could improve?

They delivered well on everything else, so, if there were any chinks in the armor, they were easily overlooked. One of the investors in our startup was so happy with the design that they actually hired ArtVersion on a project for their own company.

5.0
Overall Score They really listened to our needs, and took our vision and made it better.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    There was one occasion when it took ArtVersion a while to deliver a complete design.
  • 5.0 Cost
    Value / within estimates
    ArtVersion was very fair in comparison with the other UI/UX designers we spoke to.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I already have.

Branding for Visual Consultant

"ArtVersion’s work communicated exactly what I wanted to say about my brand and myself."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2006 - Ongoing
Project summary: 

ArtVersion created multiple WordPress sites and a comprehensive branding package, designing a digital logo and print materials for engagement. They now provide content management and web enhancements. 

The Reviewer
 
1-10 Employees
 
Alexandria, VA
Kate Smith
Founder, Sensational Color
 
Verified
The Review
Feedback summary: 

The flagship website now attracts over 100,000 visitors per month, paralleling an increase in revenue. ArtVersion’s expert technical guidance, adaptability, and proactive project management continue to impress in this long-term engagement. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the founder of Sensational Color. I offer my expertise in using color, and most of my customers are in the home or design industry—paint, roofing, and door manufacturers. I also consult with media companies like magazines, doing a fair amount of writing and providing information about color for a range of projects. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ArtVersion?

I needed to update my logo. I’d worked with 2 other companies on this and had some ideas, but I never loved their outputs. It never felt like their designs represented my company. I got in touch with ArtVersion, had a conversation, and they updated my logo in a way that met my expectations. 

SOLUTION

What was the scope of their involvement?

ArtVersion updated my company’s logo in a 2 ½ hour collaborative session. The result was perfect, and I can’t imagine changing it. I felt that they understood me and my business and had a better eye for color compared to the 2 previous groups. ArtVersion’s work communicated exactly what I wanted to say about my brand and myself.

They developed an entire branding package for me, including letterheads, envelopes, and notecards. I like to send handwritten notes to clients and at speaking panels. ArtVersion also created new business cards for me, which I’ve kept even after moving locations. They made my website and blog, and we plan to relaunch it soon. I had 5 websites at once, but helped me to bring this down to 2 websites, which are more effective.

I like to experiment with things myself, and I make a mistake once in a while. They’ve been there constantly to bail me out when I had a problem. The team is always responsive and never made me feel like a burden.

I had a blog back when few people did, and ArtVersion created designs back when we were working with HTML directly. Since then, they’ve worked with me on my own website and company projects and for multiple client projects. I never hesitate to recommend them, and my clients have always been happy with their work.

My website was originally content-focused to share my expertise. I’ve written thousands of pages, and ArtVersion helped me manage this massive amount of content. Artversion helped me build a directory for my design training program graduates. I now also have an online educational platform that’s become a big part of the business.

I’m always trying to do a variety of things, and ArtVersion has somehow always guided me from an idea to its technical execution. I have figured out some things along the way, but I’m not a programmer, so I mainly leave the work to ArtVersion.
Currently, we use WordPress primarily for several of my sites. In the past, we used Joomla!, as well as another platform that we turned away from, once I understood what ArtVersion could do.

How did you come to work with ArtVersion?

I don’t remember how we found each other originally. I believe that I discovered ArtVersion on my own, after seeing a website they’d done.

How much have you invested with ArtVersion?

The cost of their work has been around $15,000–$20,000 per year.

What is the status of this engagement?

I started working with ArtVersion in 2006.  

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

When I started working with ArtVersion in 2006, 600 people visited my website each day, on average. That might seem low, but it was actually good at that time and made others envious. Today, my website has over 100,000 visitors on a monthly basis. ArtVersion helped me build my business. From a revenue standpoint, they understand what I’m trying to do as far as sharing my expertise.

Now, after adopting a different model of selling educational courses, they’ve shown me what changes I need to make. I plan on relaunching my website within the next 60 days, and the new version will reflect ArtVersion’s insight based on my new goals.

How did ArtVersion perform from a project management standpoint?

I’ve worked with 2 types of vendors: those who are gone after 1–2 projects because they’re not the right fit, and the people who live up to my expectations, with whom I will work for a very long time because they continue to meet and exceed what I expect. I am not the best project manager, given the multitude of things going on in my business, so I depend on ArtVersion to take the work and run.

They touch base with me at key decision points. I never felt that they misdirected my intent. Even though we don’t agree 100% of the time, when ArtVersion brings me something, I can provide feedback and make the right changes. They’re great at meeting deadlines, even when they’re not ideal, which is why I’ve recommended ArtVersion to my clients. They always stick with project estimates, except when I or the client didn’t include everything in the original scope.

What did you find most impressive about ArtVersion?

Many firms can run a project and offer good customer service, but ArtVersion’s team stands out through the talent of their team. They’re up-to-date and forward-thinking. As a small-business owner, I couldn’t even begin to tap into this. For a much larger project or company, I can imagine that whatever they’d put together would be impressive.

My son is moving to Minnesota in the summer, and I’ve told him that we have to visit ArtVersion’s office on the way. I feel like they’re almost a member of our family. They’ve been great over the years, and I was actually able to work with ArtVersion remotely for the first several years. To me, being able to communicate clearly with a client and understand their style and goals, even when we haven’t sat together face-to-face, says a lot.

Are there any areas ArtVersion could improve?

After all this time, we’ve maintained a strong relationship. They know me, and I know them, so nothing comes to mind. 

5.0
Overall Score It’s been a great experience.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’ve always met my deadlines, and I never felt the need to nag them.
  • 5.0 Cost
    Value / within estimates
    For what they’ve delivered, the value is great.  
  • 5.0 Quality
    Service & deliverables
    The quality is excellent, and they continue to make improvements proactively.
  • 5.0 NPS
    Willing to refer
    I’ve referred them to many people.

Web Dev For Award Manufacturer

"They give us the resources of their firm, from top to bottom, to make sure that we reach fruition."

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2006 - Ongoing
Project summary: 

ArtVersion assists with web design and development in an outsourced engagement, allocating diverse resources to support e-commerce builds, database management, website migrations, and rebranding efforts.

The Reviewer
 
11-50 Employees
 
Elk Grove Village, Illinois
Andre Janus
Founder & CEO, Cristaux
 
Verified
The Review
Feedback summary: 

Through their broad technical skills, ArtVersion has successfully executed specific visions with extensive customization, attracting praise from third-party clients and internal staff. The team’s integrity, candid feedback, and perseverance throughout each project continue to boost productivity.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of a design and manufacturing company that specializes in high-end forms of recognition such as awards and other types of custom recognition products. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ArtVersion?

They've been able to help us with development tasks at every stage for anything we needed over the last decade. 

SOLUTION

What was the scope of their involvement?

We've done a lot of work with them over the last decade. They handle design work from A to Z. They’ve assisted with our first website all the way to our last website. We've done rebranding work with them, as well as e-commerce buildouts, database management, and website migration. We have a website right now with over 40,000 URLs. They built that for us, as we've become exhausted with trying to manage things like that internally. Now, we're creating a mobile-friendly website that's much less complicated than what we’d built before.

My company was involved in overall management, making sure that the mission and vision of the project that we were trying to build were executed. ArtVersion worked on the design and assisted our internal marketing team in making sure that certain things were specifically hardcoded into the website—not just a modified WordPress template. They have a development team that's helped us make custom modifications to the site.

The current website is 2-pronged. One side acts more as an agency, so it shows more of our capabilities, recent projects we've done, and case studies. The other side is an e-commerce store with different products that we stock in-house. We decided to use Magento as the background infrastructure.

The issue was that we needed the agency site to be built on WordPress, but there were so many out-of-the-box things that were done to it. We wanted to make sure that both of those themes had synchronization and didn't look like 2 different companies. ArtVersion did an awesome job of making sure that the Magento e-commerce store seamlessly functioned with the agency side of the business.

We’ve worked with everyone from ArtVersion. I appreciate that they’re able to build ad-hoc teams around a project and serve any needs that the project encounters in different ways.

Sometimes we're dealing with designers, and other times we’re working with copywriters, developers, and coders. Occasionally, we work directly with the CEO of their company, Goran, and really challenge our original design. They give us the resources of their firm, from top to bottom, to make sure that we reach fruition.

How did you come to work with ArtVersion?

When I started the business, I didn't have a large budget. I was referred over to Goran, and he kindly helped me when I didn't have a lot of money. He bent over backward to make sure that his resources were available to me from the beginning.

The relationship has been amazing over our 10 years together because he's been loyal from day 1. His entire firm has done great work. What started as a word-of-mouth referral turned into an amazing relationship.

How much have you invested with ArtVersion?

We’ve spent at least $300,000.

What is the status of this engagement?

I started working with them about 11 years ago. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

We started with a specific vision of what we wanted, and they helped us execute that. Did the quality of their work help us attract a lot more traffic and a bigger user base? Absolutely. But, I’ve never really analyzed specific metrics related to their work. Our business is often custom, so it involves minimal SEO and long networks. I'm trying to create a showcase of the different things that we can do.

They offer great feedback to keep me on track. I'm more of a visionary, and I have a tendency to lose touch easily. ArtVersion isn’t afraid to push me or challenge me when I need to hold a client accountable. That has been huge because I know of other firms that let customers freewheel and turn into an extreme financial burden because they didn't have the professional responsibility of holding them accountable. That's something that I really appreciated—their sincere professionalism. They make sure that if we start a project, we stick to it.

How did ArtVersion perform from a project management standpoint?

We've only gone over our timelines on a few occasions, and I think I'm at least 80% at fault in those situations. For the most part, they've been great about putting together a schedule and making sure that we stick to it. If we hit a roadblock, we reassess and find a new schedule.

In terms of project management, I'm used to getting answers on the same day, typically with how many hours of work something will need, the agency’s quote, and completion date. I don't really know if other firms are more complicated, but it's been like that for me from day 1.

What did you find most impressive about ArtVersion?

They have a down-to-earth attitude that blends professionalism with friendliness. They’ve never tried to take advantage of our relationship, which I've respected. In fact, they’ve often come back saying that my original budget is too high for a certain project.  

Are there any areas ArtVersion could improve?

They don’t always have the capabilities I need. We’re a growing business. For a few projects, they admitted that they didn’t have somebody in-house who could handle the work. They’ll offer to reach out to colleagues and friends to help, but if I want to go with another firm who specializes in that area, they won't be offended. 

5.0
Overall Score They're awesome to work with. I can't say enough about them.
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
    I don't really believe in 5s.
  • 5.0 NPS
    Willing to refer