Artkai is an end-to-end digital engineering partner for Enterprises seeking to enhance the customer-centricity and technology of their products. We are part of Euvic Group, a global IT company with 6,000 employees headquartered in Poland and offices in the USA, UK, Sweden, and Germany.
There are three flows of how we usually help our clients:
- Building new products and features from scratch using a customer-centered approach
- Improving existing solutions’ UX and functionality, solving issues with technical and marketing debt, scaling, and helping build new features faster
- Providing engineering resources scale development capacity and decreasing total cost of ownership
We have been serving our clients since 2015 and have successfully launched and improved more than 150 different products since. We have vast knowledge in enterprise/b2b software, fintech, AI, and crypto/web3. Our clients hire us to leverage our domain expertise and our approach to End-to-End Development, Blockchain, AI, Customer-Centric Design, and Strategy.
We utilize an exceptional customer-centric approach and blend research with profound engineering expertise for smooth end-to-end delivery. This approach helps businesses accelerate time to market and increase customer satisfaction and profits. We create better solutions faster and ensure bespoke client service.
Artkai in numbers:
110+ seasoned UX designers and engineers
100+ products shipped since 2014
25M users engaging with our products
50+ global awards and recognitions in media
$700M raised by startups that we helped
Visit our website to get a quote or a free consultation.
$25,000+
$50 - $99 / hr
50 - 249
Gliwice, Poland
Founded 2014
2 Languages that we service
English
Ukrainian
1 Timezone that we service
EET
Eastern European Time (EET)
1 Locations
Gliwice , Poland
Total Reviews
50
Average Referral Rating
4.9
/5
Most Common Project Size
$50,000 to $199,999
$XX,XXX – $XXX,XXX
Focus
No data have been added yet...
Artkai Review Insights
Overall Review Rating
4.9
Quality
4.9
Schedule
4.7
Cost
4.7
Willing to Refer
4.9
Top Mentions
Review Highlights
Flexible and Adaptive Approach
Artkai is noted for their flexibility in adapting to client needs and project changes. Their willingness to accommodate adjustments and their ability to handle complex project requirements are key strengths.
Effective Communication and Collaboration
Clients appreciate Artkai's transparency and responsiveness in communication. The team is described as professional and easy to work with, ensuring that clients are kept informed and involved throughout the project.
Positive Client Feedback and Results
Many clients report positive outcomes from their engagements with Artkai, including increased user engagement, improved product usability, and successful project launches. The team's work often exceeds expectations.
Challenges with Project Timelines
Some clients noted that project timelines were occasionally optimistic, leading to delays. While Artkai's quality is not questioned, managing timeline expectations could enhance client satisfaction further.
Strong Project Management Skills
Artkai is praised for their effective project management, with clients noting their ability to deliver on time, manage expectations, and maintain clear communication throughout the project lifecycle. Their proactive approach helps in meeting client needs efficiently.
Impressive Design and UX Expertise
Clients frequently commend Artkai for their design skills, particularly in creating user-friendly and visually appealing interfaces. Their ability to understand complex requirements and translate them into cohesive design solutions is highly valued.
UI/UX Design & Frontend Web Dev for Investment Platform
Featured Review
UX/UI DesignWeb Development
$50,000 to $199,999
Oct. 2021 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
“They’ve been very responsive and proficient in their communication with us.”
Jun 17, 2022
Founder, Investment Platform
Anonymous
Other Industry
1-10 Employees
Phone Interview
Verified
Artkai has designed the UI/UX of a website for a finance platform, and they’re now building its frontend. The team used Figma and Miro boards for design and now uses React and a WordPress CMS for development.
The client is happy with Artkai’s work quality and commitment to the project. The team delivers within a reasonable timeframe and is responsive, with straightforward communication. Moreover, they’re proactive and bring their own ideas to the table while having very competitive pricing.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the founder of a finance protocol. We’re a crypto project, and we have a platform where people can stake money and earn a yield on int in a gamified way.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Artkai?
We had an idea and very rough sketches that we had made internally, but we didn’t have a formal interface to start development. We hired Artkai to design our product’s UI and for development.
SOLUTION
What was the scope of their involvement?
Artkai designed the UI/UX of our website, working with Figma and Miro boards. Although we had initially agreed to a three-month minimum commitment, we’ve now been working together for six months. After that initial phase, we decided to pull in some of their development resources to help us with the frontend development. They’ve been using React and a WordPress CMS.
Within our site, users come from a landing page and see different investment opportunities. From there, the user journey leads them to choose an option. The onboarding process walks users through connecting their wallets, checking their balance, and performing necessary KYC and AML verifications. They can also see the results and risks associated with each staking pool and get a ticket to verify that they’ve successfully invested.
Currently, we’re in the final stages of development and looking to deploy in the next week or so.I expect we’ll engage Artkai for maintenance functions moving forward.
What is the team composition?
We’ve been working with eight people from the Artkai team. This group includes a client success relationship manager, a project manager, a software architect, a head of product design, a junior product designer, and the rest are frontend developers specializing in React.
How did you come to work with Artkai?
They were referred to us by a mutual friend who had worked with Artkai. We had an initial conversation with their business development team. Although we liked that conversation, we evaluated a couple of vendors and had 3–4 more meetings with Artkai before ultimately deciding to sign them.
How much have you invested with them?
We’ve spent between $90,000–$95,000.
What is the status of this engagement?
We started working together around October 2021, and our engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Artkai has really helped us get from an idea to a tangible product. Initially, we signed off on a core scope for the design with a roadmap attached, and the team deviated less than 20%, which is fantastic and far better than what we’ve had with previous vendors. They’ve been very good at forecasting timelines and sticking to them within a reasonable range.
We’re very impressed with them. Even though the Russian Invasion of Ukraine started halfway through the process and a lot of their team has been affected, they’ve kept working and delivering on time. Despite an incredibly stressful situation, they’ve been very responsive and proficient in their communication with us. Overall, we really like working with them.
How did Artkai perform from a project management standpoint?
They’ve taken over the project management using Jira and Confluence. We also use Zoom and Slack for communication. The team has met their deadlines to a reasonable extent considering this is a technology project, and uncertainty is expected.
What did you find most impressive about them?
We really appreciate Artkai’s straightforward and focused communication approach. I haven’t had this level of communication in projects with previous vendors, so this is something that differentiates Artkai.
Additionally, the team is incredibly self-sufficient. With relatively small guidance, they’re self-starters and come to the table with ideas rather than only relying on our input; we welcome this proactive approach. They’re also price-competitive for the work they provide. The rates they’ve given us are slightly below market, and the quality of work is fantastic.
Are there any areas they could improve?
I don’t have anything concrete that I would have them improve. Although we’ve had 1–2 weeks with uncertainties due to the Russian Invasion, that’s a unique situation, and they’ve handled it well in the grand scheme of things.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
UI/UX Design for Off-Duty Employment Company
UX/UI Design
$50,000 to $199,999
May - Oct. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They delivered what we asked for and what they promised on time and with attention to detail."
Oct 21, 2024
CTO, Extra Duty Solutions
Daniel Ryan
Business services
San Antonio, Texas
51-200 Employees
Online Review
Verified
Artkai provided UI/UX design services to an off-duty employment firm. The team audited the client's three existing software apps, created a wireframe for a new app, and built a mock-up of its critical screens.
Artkai delivered a complete design system in Figma, saving the client hundreds of hours of labor and streamlining their software development and maintenance efforts. The team completed tasks on time and responded promptly to change requests and extra work. They were also organized and cooperative.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CTO of Extra Duty Solutions
Describe what your company does in a single sentence.
We administer off duty employment for public safety officers.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Artkai to accomplish?
Develop a functional design for a new software application that replaces several older software applications.
Create a new Design System for our front-end development team to use in developing new software applications.
SOLUTION
How did you find Artkai?
Subcontractor to US based consulting company
Why did you select Artkai over others?
Referred to me
How many teammates from Artkai were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Artkai performed an audit on 3 existing software applications whose features and functionality were to be developed in a new, single, integrated application. They wireframed the new application, incorporating the functionality in the original applications into a robust, easy-to-use application. They provided mockups of critical screens to communicate progress to stakeholders. At the end of the project, they provided a complete, usable design system in Figma for our developers to use in building the application.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We received wireframes and mockups for critical elements of the application, saving us hundreds of hours of labor and accelerating our development effort. The design system they built for us will allow us to streamline the development and maintenance of our software application.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Artkai was extremely well organized, focused and effective. They met deadlines and provided rigorously complete and thorough work products on schedule. When we requested changes in direction or additonal work products they were responsive, cooperative and productive.
What was your primary form of communication with Artkai?
Virtual Meeting
What did you find most impressive or unique about this company?
Their team members were very easy and pleasnt to work with. They were diligent, thorough, and responsive. They delivered what we asked for and what they promised on time and with attention to detail, which was truly impressive.
Are there any areas for improvement or something Artkai could have done differently?
I do not have any suggestions for improvement. They were a first class organization staffed with dedicated, talented professionals who were flexible, accommodating and easy to work with.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
UX/UI Design & Dev Services for IT Staffing Company
Custom Software DevelopmentUX/UI DesignWeb Development
Confidential
June 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The Artkai team has good professional chemistry and great experience with digital products."
Sep 18, 2024
Head of Delivery, RESQUAD AI
Viacheslav Koziura
IT Services
Saudi Arabia
11-50 Employees
Online Review
Verified
Artkai provides UI/UX design and development services for a software development company. The team creates, designs, and launches the client's websites, prototypes, and product MVP.
Artkai has successfully delivered the project, meeting the client's expectations. The team has been transparent with timelines and blockers, and internal stakeholders are impressed with the team's communication, budget, and expectations management. They are also experienced and professional.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Head of Delivery of RESQUAD AI
Describe what your company does in a single sentence.
We are a service company specializing in connecting software development studios with other companies needing additional workforce to complete their projects.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Artkai to accomplish?
Enhance our development team
Design & development of product MVP
SOLUTION
How did you find Artkai?
Referral
Why did you select Artkai over others?
High ratings
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from Artkai were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Artkai was responsible for delivering on of our websites and product MVP. During our collaboration, Artkai has delivered the following:
Website & Product Discovery & Scoping;
Website design concept;
MVP clickable prototype;
Complete UX/UI design and development of the website & MVP;
Deployed and launched website & product MVP.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Live requirement and feedback sessions with the team.
Daily code commitment.
Weekly status meetings and updates from the team.
Project plan progress and demo sessions after each sprint.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
A very good quality for a fair price. The Artkai team has good professional chemistry and great experience with digital products.
What was your primary form of communication with Artkai?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Spot on communication, budget, and expectations management. We had a Project Plan, and the delivery process was based on sprints and milestones. Even if there was a delay in delivery, the Artkai team was always transparent with timelines and blockers.
Are there any areas for improvement or something Artkai could have done differently?
All is just fine.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
CI/CD Process Assessment & Optimization for IT Consultancy
DevOps Managed Services
$10,000 to $49,999
Apr. - July 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I loved the team's responsiveness to our needs and willingness to help."
Jul 30, 2024
Project Manager, IT Consultancy
Oksana Hvozd
Consulting
Ukraine
201-500 Employees
Online Review
Verified
Artkai provided CI/CD process improvements for an IT consultancy. The team also assessed the existing state and suggested improvements for future DevOps strategies.
Artkai's work was satisfactory for the client. The team demonstrated proactive communication and well-planned work throughout the engagement. Their responsiveness to the client's needs and willingness to help were impressive. They communicated via virtual meetings, emails, and messages.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Project Manager of an IT consultancy
Describe what your company does in a single sentence.
Global technology consulting company. Since 2013, it has been helping mid-sized businesses deliver quality software on time and budget. With two development centers in Eastern Europe and Latin America, we have over 300+ tech talents ready to utilize their technology, process and domain expertise to implement digital transformation for your business.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Artkai to accomplish?
Improve the CI/CD process on one of our projects
SOLUTION
How did you find Artkai?
Referral
Why did you select Artkai over others?
Pricing fit our budget
Great culture fit
Referred to me
Company values aligned
How many teammates from Artkai were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
During the cooperation, Artkai was responsible for improving the CI/CD process on the project as well as making the assessment of the existing state and suggesting improvements for the future DevOps strategy
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Live requirement and feedback sessions with the team
Weekly status meetings and updates from the team
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Swift and proactive communication, transparent feedback, organized and well-planned work and excellent support even after the cooperation if needed.
What was your primary form of communication with Artkai?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
I loved the team's responsiveness to our needs and willingness to help. I do believe this is an outstanding value that this company possesses and it will help them to grow in future.
Are there any areas for improvement or something Artkai could have done differently?
Nothing to add there - the cooperation was excellent and all my requests were handled at the soonest time possible. Always a pleasure to work with you and will be looking forward to new projects!
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
MVP Dev Staff Aug & UX/UI Auditing for Marketing Company
''Their visionary leadership gave us confidence in the results for our clients.''
Jul 16, 2024
CEO & Founder, Solus Group
Pasha Karapinka
Advertising & marketing
Lviv, Ukraine
51-200 Employees
Online Review
Verified
Artkai provides staff augmentation services for a marketing company's end clients. The team advises on software design and development, conducts technical and UX audits, and develops MVPs.
Artkai has been involved in multiple projects and has designed and engineered solutions. Their project management is excellent; they deliver on time and proactively meet the client's needs. The team's ability to work on different projects in various industries showcases their impressive flexibility.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO and Founder of Solus Group
Describe what your company does in a single sentence.
Performing Marketing that Fosters Long-Term Bonds and empowering Communities with Intelligent Automation
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Artkai to accomplish?
To assist our web3 customers in assessing their product ideas
To help them in building their MVPs
To support technical teams with staff augmentation of designers and developers
SOLUTION
How did you find Artkai?
Referral
Why did you select Artkai over others?
High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from Artkai were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope of work included but was not limited to the following: advising Solus' Web3 clients on software design and development, conducting technical and UX audits of existing solutions prior to investment, developing MVPs and scaling existing engineering teams.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Each project involved an assessment and estimation of work for a specific project. The deliverables varied from case to case, but in most cases, including a user experience audit, technical audit, backlog, roadmap, and budget, leading to the actual design and engineering of a solution.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their project management was excellent. All deliverables were delivered on time, and they took a proactive approach to meet our needs. Their visionary leadership gave us confidence in the results for our clients.
What was your primary form of communication with Artkai?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They have the ability to work on different types of projects in different industries. It has shown that their approach is industry-agnostic and flexible enough
Are there any areas for improvement or something Artkai could have done differently?
The price may be something you always want to negotiate, but the quality speaks for itself
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Development for Debt Collection Company
UX/UI DesignWeb Development
$50,000 to $199,999
Aug. - Oct. 2021
5.0
Quality
5.0
Schedule
4.5
Cost
4.5
Willing to Refer
5.0
"Their team spirit made them a sought-after partner for tackling the most challenging design and development tasks."
Mar 28, 2024
Group Project Director, Zolva
Oleksandr Kupchyshyn
Financial services
Norway
501-1,000 Employees
Online Review
Verified
Artkai designed and developed a corporate website for a debt collection company. The team reworked the previous website and was responsible for the new site's usability, UX, and keyword analysis.
The new website is up and running and redirects traffic from the previous site. Artkai was professional, experienced, dedicated, and effective. They completed all deliverables on time and within budget and stood out for their understanding of customer needs, innovation, and talent.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Group Project Director of Oleksandr Kupchyshyn
Describe what your company does in a single sentence.
Zolva is a leading pan-European Debt Collection company that focuses on the unsecured Non-Performing Loan (“NPL”) market. It offers services across the entire value chain of debt management, including Debt Collection for 3rd party clients and Purchase of NPL portfolios using its own capital. Zolva benefits from an experienced management team, lean IT infrastructure and industry-leading collection and portfolio pricing capabilities. The company is currently present in Norway (HQ), Sweden, Denmark, Spain, Italy and Portugal. Zolva is owned by Aleph Capital, J. Safra Group and management
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Artkai to accomplish?
Corporate website development
SOLUTION
How did you find Artkai?
Online Search
Why did you select Artkai over others?
Good value for cost
How many teammates from Artkai were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Build new Corporate website for Zolva with global architecture according to main principal design
Be bold, Be agile, Be personal
Make creditors, debtors, investors and employee categories easily accessible from user’s perspective (usability and UX)
Launch new website for Norway, Sweden, Finland, Italy, Spain, Portugal using Zolva brand book, brand style guide.
Perform keyword analysis for finans2.no to secure smooth transition of current audience
Implement new context for Corporate website and rework Finans2.no
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Project success criteria:
New Zolva website is up and running focused on Customers, Investors, Debtors and Employee.
New countries boarding to common web site structure is cheap and fast.
All the traffic from finans2.no redirected to zolva
Describe their project management. Did they deliver items on time? How did they respond to your needs?
I am delighted to provide a glowing recommendation for the Artkai team based on their exceptional work on the website project for Zolva Company. Throughout the duration of the project, Artkai demonstrated a remarkable level of professionalism, expertise, and dedication, delivering outstanding results that exceeded our expectations. One aspect that particularly stood out was the exemplary leadership and project management skills demonstrated by the Project Manager. Their ability to effectively coordinate the efforts of the team, communicate project goals and milestones, and ensure that all deliverables were completed on time and within budget was truly impressive. Their proactive approach to problem-solving and commitment to client satisfaction played a significant role in the project's success. Furthermore, the Artkai team's creativity, attention to detail, and technical proficiency were evident in every aspect of the website development process. From the initial design concepts to the final implementation, they consistently delivered high-quality work that not only met but surpassed our requirements and expectations. Their ability to understand our vision and translate it into a visually stunning and user-friendly website was truly remarkable. Overall, I have been thoroughly impressed by the professionalism, expertise, and dedication demonstrated by the Artkai team throughout the website project for Zolva Company. I would highly recommend their services to any organization seeking a reliable and talented partner for their digital projects.
What was your primary form of communication with Artkai?
Virtual Meeting
What did you find most impressive or unique about this company?
Artkai stands out in the market due to several key aspects:
Design-centric approach: Artkai places special emphasis on design and user experience in its projects. They strive to create not only functional products but also visually appealing and easily digestible ones. Their unique design underscores brand individuality and helps clients stand out in the market.
Deep understanding of client needs: Artkai carefully analyzes and understands the needs and goals of its clients to offer customized solutions aimed at achieving specific business objectives. They actively engage with clients at all stages of the project, aiming for complete alignment with client expectations and requirements.
Innovative approach to technology: Artkai constantly keeps abreast of the latest trends and innovations in design and software development. They employ cutting-edge technologies and work methodologies to create modern and efficient solutions for their clients.
Team spirit and collective expertise: Artkai brings together talented professionals with diverse specializations, ensuring a comprehensive approach to problem-solving. The collective expertise of the team allows them to create innovative and high-quality products capable of meeting the highest client demands.
Overall, Artkai was unique with their design-centric approach, deep understanding of client needs, and innovative approach to technology. Their team spirit made them a sought-after partner for tackling the most challenging design and development tasks.
Are there any areas for improvement or something Artkai could have done differently?
Nothing specific
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
UI/UX Design for Tech Development Company
API DevelopmentCustom Software DevelopmentDigital EngineeringGraphic DesignIoT DevelopmentMarket ResearchUX/UI DesignWeb DesignWeb Development
Confidential
Jan. 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They've continued to deliver amazing value for our investment."
Oct 21, 2023
VP of Connected Solutions, KMC Controls
Tim Vogel
Manufacturing
New Paris, Indiana
51-200 Employees
Online Review
Verified
Artkai provides UI/UX design services for a tech development company. The team mainly utilizes Figma to build frameworks and infrastructures and export them through the PDF format.
Artkai's work has been met with positive acclaim. Thanks to their regular and consistent approach to communication and project management. The team is highly cooperative, and internal stakeholders are impressed with the service provider's value-driven efforts and accountability.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the VP of Connected Solutions of KMC Controls
Describe what your company does in a single sentence.
We design and develop leading hardware and software technology for the building automation and commercial real estate industries.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Artkai to accomplish?
Design of SaaS Platform UI
Increase Ease of Product Use
SOLUTION
How did you find Artkai?
Referral
Why did you select Artkai over others?
High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned
How many teammates from Artkai were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
For our SaaS platform, we work with Artkai to get everything from designing an entirely new UI through dedicated developers and scoped/quoted projects. The key deliverables include PDFs of discovery work and personas, PDFs and Figma logins of new UI for each page, including desktop and mobile views, regular meetings to review designs, changes based on feedback, and gather additional feedback, and ongoing development team support.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Progress was measured in regular meetings and communication with our excellent account relationship manager. Regular update and progress was shared outside these meetings, as well, with Artkai going above and beyond to ensure everyone's time was being spent efficiently. Additionally, for the development team, we have daily stand up around daily code commits. Artkai consistently brought wins/successes and roadblocks to the entire team with exceptional speed and clarity. Lastly, success was and is always judged by our satisfaction and SOW/scope completion. Amazingly professional team.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Artkai's project management is 2nd to none, and this is the primary reason I continually recommend them to others. They have always delivered on time in our last 4 years working with them. There was one instance where they needed to push back a project by two weeks, but they communicated that early and often and ultimately delivered before the "two weeks" was up. And any time we need anything, they go above and beyond to ensure:
we get what we want
what we want is considered best practice
what we want is what we actually need
and we are delighted, not merely satisfied. These men and women, seriously, are top-notch!
What was your primary form of communication with Artkai?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Value-to-output is probably the most surprising facet about Artkai, but most impressively is their integrity, honestly, talent of bench, and relentlessly joyful interactions. They get us what we need, when we need it, all beyond expectations. I can count on one hand the number of companies I've had this experience with, and not only is Artkai on the list, they're at the top.
Are there any areas for improvement or something Artkai could have done differently?
Apart from small moments where I would have preferred them to be a bit more assertive in leading a discussion, there is very little I would recommend Artkai works to improve. Their methods, communication, talent, skill, and breathe of knowledge shine in nearly every interaction with everyone not the team.
RATINGS
5.0
"The set the bar for design and development teams around the wrong, and I could not be more proud to recommend them to anyone!"
Quality
5.0
Service & Deliverables
"They use best practices, offer constant quality ideas, and utilize their whole team to bring the value the customer needs."
Schedule
5.0
On time / deadlines
"Artkai is second to none. I wish all my vendors worked like them."
Cost
5.0
Value / within estimates
"They've continued to deliver amazing value for our investment. This is why we keep dipping into the Artkai well as often as we can."
Willing to Refer
5.0
NPS
"I recommend Artkai every opportunity I get. If you're an established team or a start up, there is a place Artkai can contribute to your team!
Frontend Development & UI/UX Design for Lending Exchange
BlockchainUX/UI DesignWeb Development
$10,000 to $49,999
Oct. 2022 - Oct. 2023
5.0
Quality
4.5
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"The team was great to work with, conscientious, and diligent."
Oct 3, 2023
Executive, Ammalgam
Anonymous
Financial services
Denver, Colorado
1-10 Employees
Online Review
Verified
A decentralized lending exchange hired Artkai to complete their app's frontend. Tasks included improving the app's UX and overall design, refactoring its structure, improving functionality, and style upgrades.
Artkai was successful, completing the project in two-week sprints with clear deliverables. The team excelled at project management, was responsive to the client's needs, and communicated effectively. Their personalized attention and ability to reset expectations as the project evolved stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am an executive at Ammalgam
Describe what your company does in a single sentence.
A Decentralized Lending Exchange that facilitates lending, trading and unlimited liquidity provision strategies for digital assets or cryptocurrencies.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Artkai to accomplish?
Landing Page Creation, Front End Application coding and Project Design
SOLUTION
How did you find Artkai?
Referral
Why did you select Artkai over others?
Great culture fit
Good value for cost
Referred to me
How many teammates from Artkai were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Refine and complete front end application for our decentralized exchange and lending platform. Improve on user experience and overall design. Major delivabls included refactoring the main structure, improve functionality, mark-up and style upgrades, and transfering logic from backend developers to the front end.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The project was completed in a spring format with clearly marked deliverables on a two week cycle.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The team was great to work with, conscientious, and diligent. They responded to our needs and were quick to clarify and mismatched communications or expectations.
What was your primary form of communication with Artkai?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The people. All team members were skilled but what stood out was the personal care and passion they brought to the project.
Are there any areas for improvement or something Artkai could have done differently?
No, I think Arkai was great at communication, setting expectations and then resetting expectations as needed as the project moved along towards completion.
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
"We plan to use Artai again.
Web Dev for IT Outstaffing Company
Web Development
$50,000 to $199,999
Mar. 2021 - Nov. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"It was great to see them in action."
Dec 26, 2022
Managing Partner, Qubit Labs
Iva Kozlovskaya
IT Services
Estonia
51-200 Employees
Online Review
Verified
Artkai developed a website for an IT outstaffing company. The team built the client's site and provided end-to-end development services. They also designed the UX using CJM and JTBD approaches.
Thanks to Artkai's work, the client witnessed an excellent conversion rate, garnering them loyal and long-term end customers. They communicated frequently and promptly, ensuring an effective workflow. Their serviceability, tech knowledge, and experience in design were hallmarks of their work.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I`m Managing Partner at Qubit Labs, we are IT outstaffing company.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Artkai, and what were your goals?
We hired Artkai to build our own website and assist clients who needed outsourcing instead of staff augmentation.
SOLUTION
How did you select this vendor and what were the deciding factors?
We've been searching for fellow Ukrainian IT companies with expertise in product discoveries and end-to-end development. Their portfolio and reviews helped to get to a shortlist. Then we chose them after a series of interviews and estimations.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
As a service company, we take most of our inbound leads from the website. Hence, it makes sense to invest in it by hiring a decent vendor. Besides, we also have clients who need managed service approach, and it was the second topic in our engagement.
How many people from the vendor's team worked with you, and what were their positions?
We had a team of project manager, UX designer, software architect, business analyst, and a couple of engineers.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Our website converts a lot of clients. Plus, customers who get treatment from Artkai become our long-term consumers, which is also great.
Describe their project management style, including communication tools and timeliness.
They start all their collaborations with in-depth analysis, CJMs, and JTBDs. So, they know all meaningful methodologies, and it was great to see them in action.
What did you find most impressive or unique about this company?
Client service, Tech, and UX design expertise are absolutely top-notch!
Are there any areas for improvement or something they could have done differently?
They are a bit pricey, but nothing to complain about besides that. Sometimes you must wait a month to book their time for a project.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
UX/UI Design for Luxury Spirit & Wine Platform
UX/UI Design
$50,000 to $199,999
Dec. 2021 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“The quality of their work is outstanding. They have exceptional talent.”
Jun 21, 2022
CEO, Bottlebits
Jose Valdovinos
Other Industry
London, England
1-10 Employees
Phone Interview
Verified
Artkai provides UX/UI design services for a luxury spirits and wines startup. They’ve worked on designs and prototypes for a platform that enhances the ownership experience with interactive bottles and NFTs.
The client is exceedingly satisfied with Artkai’s performance and service. They deliver on time and respect the budget. Moreover, they manage the project seamlessly through Slack, Google Meet, and an Excel document to track progress. Customers can expect an understanding and committed partnership.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the CEO of Bottlebits, a web platform for luxury spirits and wine that enhances the ownership of the products through Web3.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Artkai?
Three trends are affecting the luxury industry, particularly for spirits and wine. The first trend is shifting from a product-centric to an experience-centric approach. Then, marketing is moving from advertising to community building. Finally, the growth drivers for the industry are Millennials and Gen Z, but they have different habits and interests.
SOLUTION
What was the scope of their involvement?
We work with Artkai to build our platform. We’re focusing on the experience side and the ability to configure ownership through NFTs. Most of our work has been on UX/UI design. We’ve tested some designs, created prototypes, and participated in potential leads.
We’re creating an enticing native app that helps users connect their wallets to know which bottles they own. The app also gives access to an e-bottle and e-bar where they can have an interactive and dynamic bottle so brands and restaurants can provide experiences to the users. The overall product also includes the ability to create NFTs that have legal ownership of physical bottles. The ownership is flexible, meaning that a user can have one NFT or a group of NFTs can own a bottle; this allows brands to create communities around special releases. For example, instead of auctioning a 50-year-old bottle of whiskey with an amazing story to one person, they can build a community around it.
What is the team composition?
We’ve mainly worked with a project manager, a customer relationship manager, a UX/UI expert, a blockchain expert, and a business analyst. Also, we’ve involved some people for video and creativity.
How did you come to work with Artkai?
We were looking for companies that had experience developing Web2 products. After researching, I found four companies that some LinkedIn connections recommended. One of my advisors highly recommended Artkai. We did a contest with all of them, and Artkai was the best prepared for the job. Also, they were engaged throughout the decision process — they showed that they cared about the project.
How much have you invested with them?
We’ve spent around $100,000.
What is the status of this engagement?
We started working with them in December 2021, and our relationship is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Some of our metrics are the time to deliver and budget. We’ve established some deadlines, and they’ve complied with all of them. Also, they’ve kept us well informed of any changes to the budget, so we can decide whether or not we want to do something before spending it.
How did Artkai perform from a project management standpoint?
We have a control document where we put everything that needs to be delivered. They’re responsible for the team’s delivery, so they always push them to get things done. We capture the changes on the Excel document, and everything is professionally managed.
They’ve opened a Slack channel for us, and we mainly communicate through Slack. Every now and then, we use Google Meet. They’ve been available every time we’ve requested a meeting.
What did you find most impressive about them?
First, the quality of their work is outstanding. They have exceptional talent. Also, they treat us as partners more than customers. They build the product with us, not for us. Artkai understands what we’re going through and the challenges of getting products to the market and helps us with that.
Are there any areas they could improve?
I can’t think of anything. Nobody’s perfect, but nothing comes to mind.
Do you have any advice for potential customers?
Be as open as possible. If you open yourself as a potential partner, they’ll treat you like one. They won't respond the same way if you don’t give all the information.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
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