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Simple Solutions for Complex Problems

5.0
4 reviews

Artifex Technology Consulting of Lincoln, Rhode Island, is a full-service development / design firm and Microsoft Certified Partner, with WBENC/WBE/DBE certifications. Although we hail from the smallest state, we bring the biggest ideas and talent to each project.

From websites and mobile apps to database architecture and application development, there is no challenge too large for our dedicated team of expert Microsoft certified developers, Zend certified developers, information architects, and UI and design specialists. 

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$10,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2002
Show all +
Lincoln, RI
headquarters
  • 614 George Washington Hwy
    Lincoln, RI 02865
    United States
    401-723-6644
other locations
  • 410 Evernia Street Suite 118
    West Palm Beach, FL 33401
    United States

Portfolio

Key clients: 
  • Schneider Electric / APC
  • Massachusetts Department of Transportation
  • University of Kentucky
  • Rhode Island Student Loan Authority
  • William Goldberg Jewelry
  • Harvey Tool / Helical Tool
  • Ez Storage
  • LA Weight Loss
  • Trim-Lok Inc.
  • CFAL - Colina Financial Advisors Limited
  • Majestic Tours
  • PMC Insurance Group

KC Designs

KC Designs is a modern life style jewelry brand, located in the heart of New York City. Their website, while still functional, had become dated in terms of the appearance and overall user experience and was due for a refresh!

Working with their team, we first performed an analysis of the current site, competitors and other sites in their industry, and additional goals for the website. This allowed all parties to have

…
an understanding of goals and scope of work for the project.

Implementation on this project consisted of enhancing and updating the existing site code to implement the new responsive design. To facilitate this we utilized Zurb Foundation 6 for Sites as a framework and reworked the existing PHP code to provide a result that looked and functioned in such a way that is in line with modern user expectations.

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Wound Healing Foundation

The Wound Healing Foundation had no existing website prior to contracting with Artifex through a referral. We worked with the organization to provide a custom design that demonstrated the professional nature of this entity. We used Zurb Foundation 5 Framework to build a responsive mobile friendly experience

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for their users which is particularly useful when the organization is at conferences and their users have no “real” computer. We work with the WHF on a regular basis making updates to their website and content as needed and have an ongoing relationship.

According to WHF, they get so many compliments on their website on a regular basis. They say they are aware people view the WHF in a professional light because the website is so well done. They are also finding the mobile friendly responsive design really beneficial to their user base.

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University of Kentucky

The University of Kentucky, as a preferred vendor of theirs for more than the last 7 years, had us create a new website for one of their initiatives called Systems For Action. The website features a

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Drupal 7 CMS base that is customized to the University's needs. The entire website including all creative, HTML, CSS, custom PHP/MySQL programming, and Foundation based responsive design were done by Artifex.

The University was so pleased with Artifex's performance on Phase 1, they awarded us Phase 2; a larger project with more elaborate programming and database integration. The project involved complex reporting and data entry systems in the admin console of the Drupal 7 backend as well as usability additions to the front end. Reports can be exported into formatted Word documents as well as Excel spreadsheets that the University can manipulate.

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Reviews

5.0
4 reviews
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Custom Development for Equine Industry

"The Artifex team did a great job of researching all available options and presenting them to the client."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

Artifex Technology Consulting created a custom-coded classified advertising website for a customer of the client.

The Reviewer
 
1-10 employees
 
Greater New York City Area
Creative Director, Digital Marketing Agency
 
Verified
The Review
Feedback summary: 

The site ran smoothly for multiple years and was the primary revenue source for the customer. The client considers Artifex Technology Consulting one of the best agencies that they have worked with and continues to use them for additional projects.

BACKGROUND

At the time, I was the creative director of a digital agency. 

OPPORTUNITY / CHALLENGE

Our client realized that there was a gap in the equine industry and wanted to address this by providing a web-based solution that connected those working in the industry as well as enthusiasts, representing $4.2 billion in 2011.

SOLUTION

Artifex Technology Consulting, Inc. created a full-featured classified ads website with forums for Horse Shoe Corner, a premier equestrian website. The site allowed users to create accounts by subscription and enter payment information via Authorize.Net. Then, that gave them access to all parts of the website, including articles, classified ads, and the forums. The site has been running smoothly for the last several years.

We'd been working with Artifex for several years when the site was launched in 2010-11. What sets their team apart is the high caliber development work they provide as well as their reliability in handling large-scale projects.

RESULTS & FEEDBACK

The solution was incredibly robust overall and, while it's no longer online, the site was well received by the target market it served and the classified ads section was the primary revenue stream for the business. Additional investment in advertising would have been necessary on the client's part to take the solution mainstream.

If the solution were to be reinstated and upgraded in the future, the client would like to add some features and functionalities and ensure that the site was a fully responsive web design in order to accommodate visitors across all mobile device types.

Our primary contact was Matthew Charron [Director of business development and technical project management for Artifex Technology Consulting] for project management. The Artifex team did a great job of researching all available options and presenting them to the client. They were flexible with their budget and stayed within their projected timeline.

Artifex could not have done a better job on the project, and the client still raves about the collaboration between the teams more than five years later. They are one of the best agencies the client has worked with, and they continue to come back to them.

5.0
Overall Score A perfect overall rating for another job well done.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The project was delivered on time.
  • 4.5 Cost
    Value / within estimates
    They offer high value. The cost increased slightly throughout the project as more features were added.
  • 5.0 Quality
    Service & deliverables
    They offer extremely high-quality application development.
  • 5.0 NPS
    Willing to refer
    I have referred several pieces of business to Artifex through the years.

Web App Development for Tech Company

"Artifex Technology Consulting has been very good in all aspects."

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
2009 - Ongoing
Project summary: 

Artifex Technology Consulting, Inc., provides web app development services. Their most recent project utilizes .NET, JavaScript, and an SQL database as its primary technologies.

The Reviewer
 
11-50 Employees
 
St. Louis, Missouri
Tim Weir
President, Wireless Blue Yonder
 
Verified
The Review
Feedback summary: 

Artifex Technology Consulting, Inc., is accessible, timely, and creative. Their contributions receive overwhelmingly positive feedback from users and have saved the city of St. Louis $1.6 million in labor costs. The team consistently meets or exceeds expectations.

BACKGROUND

Introduce your business and what you do there.

I'm the president and founder of Wireless Blue Yonder. We're a technology firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Artifex Technology Consulting?

Artifex Technology Consulting stepped in when I was having trouble with another developer. That was in 2009, and we've been working with them ever since.

SOLUTION

What was the scope of their involvement?

Artifex Technology Consulting provided the web development for our project. It's a permitting system for the city of St. Louis. It's a web application and everything they've done is .NET based. We've used an SQL database, .NET, and JavaScript. I think those are the primary technologies involved in our current project. They've implemented everything that I've designed with the customer.

How did you come to work with Artifex Technology Consulting?

I found them online. I placed an ad in Guru.com, and they responded to it.

How much have you invested with Artifex Technology Consulting?

In total, we've spent more than $1 million on our projects with them. 

What is the status of this engagement?

We've worked on two projects with Artifex ever since August 2009. They have helped us with the products and services we've developed. Currently, we're collaborating on a project that has been ongoing since 2009. We've had a strong working relationship in the past seven years [as of August 2016].

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Artifex Technology Consulting did a wonderful job on the Healthy Homes project. That was our first project together. It was a small, short-term project and wrapped up quickly. We're currently working on a permitting and inspection management system for the city of St. Louis. I get feedback all the time from the contractors about how much they like our system, compared with the county's. It's easier to use and much more efficient. We just did a little bit of a background study with the city to see how much we saved them. They printed half a million fewer sheets of paper. Ever since its implementation, the city has saved $1.6 million annually in labor. We've done an excellent job for the city.

How did Artifex Technology Consulting perform from a project management standpoint?

That's my role primarily as I'm the project manager. We communicate using phone, email, and a project management system. That's where Artifex Technology Consulting keeps track of all the project notes. They do internal tracking of issues and items we want to address so nothing falls through the cracks.

What did you find most impressive about Artifex Technology Consulting?

They've always been accessible. Their responses are very timely and very creative, too. If I communicate something to them, they get it right away. I think they have a good crew of experienced technicians there and programmers. Rarely do I have to go back and say, "No. How about more like this?" That's just happened in a handful of occurrences. Most of the time, Artifex meets or exceeds expectations.

Are there any areas Artifex Technology Consulting could improve?

I can think of anything off the top of my head.

5.0
Overall Score It's been super. Artifex Technology Consulting has been very good in all aspects.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Sometimes, we do run a little longer than expected.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    I've never had anything wrong with any of the deliverables. It's always worked as described and expected.
  • 5.0 NPS
    Willing to refer
    I would refer them without hesitation.

CRM Development for Student Loan Association

"The programmers at Artifex are all top-notch, very competent, and very efficient."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2014 - Ongoing
Project summary: 

Artifex Technology Consulting, Inc., developed a CRM system that is in compliance with various privacy and security requirements. The system allows for real-time reporting and tracking.

The Reviewer
 
11-50 Employees
 
Providence, Rhode Island
Manager, Student Loan Association
 
Verified
The Review
Feedback summary: 

Artifex Technology Consulting, Inc., produced a system that functions well and is well-liked by its users. The agency showed commitment to the success of the system by remaining available for support after launch. They are organized, communicative, and highly skilled.

BACKGROUND

Please introduce your business and what you do there.

We are a student loan company, and I am the manager of strategic planning.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Artifex Technology Consulting?

We were working with a different technology firm to develop a default prevention system that would allow us to download files from the Department of Education. We could then import them into a system that would allow call center reps to provide repayment counseling to borrowers who were delinquent. We would also use the system for reporting purposes and generating other sorts of electronic and physical correspondence. Because we ran into some trouble with the first firm we contacted Artifex, and they took the project from there.

SOLUTION

What was the scope of their involvement?

They essentially started from scratch. We use the system to provide repayment counseling to our student loan borrowers, and we provide default prevention services to some local schools here in the state. In that capacity, we download files from the Department of Education on their student borrowing population, and that's highly secure data. Artifex was able to meet the security and privacy compliance requirements.

The system allows our call center people here to communicate and track all their correspondence with customers. It's almost like a CRM [customer relationship management] system for default prevention purposes, and it provides us with real-time management and our clients with real-time reporting of how their different populations are performing.

How did you come to work with Artifex Technology Consulting?

They're a local firm, so we heard of them by word of mouth. We trusted their reputation. We went out to bid, so we did have some qualified bids. We selected them for multiple reasons, and they worked out wonderfully.

How much have you invested with Artifex Technology Consulting?

The default prevention system was about a $100,000 project.

What is the status of this engagement?

We began probably two and a half years ago [2014], and it was approximately a three- to four-month project. We still do work with them on an ongoing basis for different projects here and there.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work or the impact of the engagement?

Our clients are very happy with the reporting in the system. They can actually log in on their end. The system has different user levels for administrators and for the schools to see different levels of reporting, along with the user-level login. Everyone is very pleased with the system.

After launch, Artifex was always readily available to work with us to help us tweak things so that the system would work appropriately for us. As we used it, we had different thoughts on how we could enhance the performance, and Artifex was always there to work with us to make the changes we needed.

How did Artifex Technology Consulting perform from a project management standpoint?

They certainly met our timelines, and that was one of the reasons we switched to them from a different firm. From a project management perspective, we were very well organized. We were very detailed in laying out the specs of what the scope of the project was and how the system was to work, so we did not have any communication issues there at all. We worked directly with the programmers that were doing the work. There was usually a lead and, throughout the project, we worked with three different programmers, I believe.

What did you find most impressive about Artifex Technology Consulting?

The programmers at Artifex are all top-notch, very competent, and very efficient. We feel very comfortable engaging them for a wide array of different projects. Many times, they will just supplement our internal IT [information technology] staff or do work that our internal IT staff does. The default prevention system was their only large project, but there have been probably three or four other small projects that they've worked on with us.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We’ve never had any issues with their timing.
  • 4.0 Cost
    Value / within estimates
    I think their cost is a bit above average, but IT consultants are never cheap.
  • 5.0 Quality
    Service & deliverables
    They’re very responsive, and we’ve always gotten exactly what we wanted.
  • 5.0 NPS
    Willing to refer
    I’d be very comfortable referring them.

.NET Development for Real Estate Firm

"Artifex Consulting understands our needs very well."

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2004 - Ongoing
Project summary: 

Artifex Technology Consulting, Inc., developed a .NET website and integrated it with the client's existing systems. The website enables users to access account information and make payments online.

The Reviewer
 
51-200 Employees
 
Baltimore Metro Area
CFO, Real Estate Developer
 
Verified
The Review
Feedback summary: 

Artifex Technology Consulting, Inc., consistently delivers high quality work at or under budget and is able to accurately translate the client's needs into tangible solutions. The agency excels in technical development and always strives to improve their skills.

BACKGROUND

Introduce your business and what you do there.

We are a real estate developer. I wear two hats: I'm the chief financial officer and the chief information officer as well.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Artifex Technology Consulting?

Artifex Consulting helped us with website development.

SOLUTION

What was the scope of their involvement?

Initially, Artifex Consulting developed an informative, static website for us. During the years, the site has significantly changed, with functions added by Artifex Consulting. Through the website, our customers can set up an account, view their account history, view the balance that they owe us, and make payments. Artifex Consulting also integrated the website with our computer systems. This means that up-to-date information is available to our customers and to our location sites. Artifex Consulting also developed a credit card processing system that we use in our sites. It's been enhanced over the years. They used VB.NET to develop our website and it's a .NET processing site. I don't know all the specific software they used, but I do know that's how it was developed.

How did you come to work with Artifex Technology Consulting?

Initially, Artifex Consulting was referred by a third party that we were doing business with in design work. We went with them after speaking with other providers.

How much have you invested with Artifex Technology Consulting?

We have invested $200,000 to $1 million with Artifex Consulting.

What is the status of this engagement?

Artifex Consulting still provides the same services. It looks like we started working with them in 2004. It may be before then, but that's as far back as our records go. They started our system about 10 years ago, and we continue to use it today.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Part of what Artifex Consulting does for us is a dynamic arrangement with our database system. It involves updates back and forth, so if that wasn't working, that would be a major problem for our customers and us. Since Artifex Consulting has been doing business since the early 2000s, we've been developing this with them. We haven't had any issues with the system at this point. Part of the feedback through the years was to improve our mobile site, and Artifex Consulting developed a mobile site for processing. That one was launched in the last six years or so.

How did Artifex Technology Consulting perform from a project management standpoint?

Of the projects we do with Artifex Consulting, 90 percent are fixed bid projects, and they've always come in at or under budget. If there are any issues, they have always stood behind the work that they've done. Even when we've had issues that weren't necessarily their fault, they derived a solution for us.

What did you find most impressive about Artifex Technology Consulting?

I have a very good working relationship with a number of their staff members. There's one in particular that I've been working with for at least 10 years now. Artifex Consulting understands our needs very well and is able to take a common man's interpretation of what they want and put it to life. They know how to develop what we're trying to do into a more technical aspect. We can see and sign off on the results.

Are there any areas Artifex Technology Consulting could improve?

Artifex Consulting does a lot more in their shop, and we haven't used all of their services, so I'm not sure what improvements I could suggest. They've always been able to do anything we've asked of them.

5.0
Overall Score I’ve never had any issues with Artifex Consulting. There are many people there who I collaborate with on almost a weekly basis. I have nothing but the utmost respect for this organization.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Most of time, they are able to schedule our work properly, and they gave us priority in a number of cases. I think they’ve done well in this regard.
  • 4.0 Cost
    Value / within estimates
    They’re not the most expensive shop out there for sure, but they’re not the cheapest. But most of the time, you don’t want the cheapest.
  • 5.0 Quality
    Service & deliverables
    Whatever I have requested or ordered from them has always been delivered on time and on budget.
  • 5.0 NPS
    Willing to refer
    I have recommended Artifex Consulting many times.