The Art of Technology

Artezio is an ISO 9001:2015 certified software development and consulting company. Since 2000, Artezio has completed more than 1000 projects for its international clients. Artezio's software development services allow its clients to deploy multi-platform applications, thus letting them leverage the power of modern software technologies. This is done with the highest degree of engineering skills in conjunction with clear and transparent communication processes.

As a business consulting service provider, Artezio offers technology companies help and expertise in setting up and managing their own software development centers.

Services:

  • Custom software development
  • System integration
  • Technology consulting
  • Software quality assurance and control
  • Support and maintenance
  • Business analysis and consulting
  • Software development center setup and operate
  • IT outstaffing

Products:

  • Artezio Diagram Designer for Windows 8.1
  • Cost Track for iPhone
  • SendFile
  • Help Desk
  • Gantt Viewer
 
Undisclosed
 
$25 - $49 / hr
 
250 - 999
 Founded
2000
Show all +
Minsk, Belarus
headquarters
  • Artezio
    Dzerzhinskogo 8, 1405
    Minsk 220036
    Belarus
    +375 (29) 620-12-00
other locations
  • Artezio
    6A Belorusskaya Street, Suite 318
    Vitebsk 210001
    Belarus
    375 (212) 35.9063
  • Artezio
    20 K. Marks St., Suite 27
    Mogilev 212030
    Belarus
    375(29)365.1938
  • Artezio
    3G Gubkina Street, Suite 504
    Moscow 119333
    Russia
    7(495)981.0531
  • Artezio
    300 Carnegie Center
    Princeton, NJ 08540
    United States
    1-609-786-2435
  • Artezio
    One International Blvd., Crossroads Corporate Center
    Mahwah, NJ 07495
    United States
    1-201-851-4759
  • Artezio
    107 Inner Harbour Way
    Jupiter, FL 33477
    United States
    1-201-410-2667

Portfolio

Key clients: 

 

  • Microsoft
  • PepsiCo
  • Philip Morris International
  • Swisscom
  • Lattelecom
  • RaiffeisenBank

Reviews

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CRM Dev for Commercial Real Estate Company

“[Artezio] are experienced, and they haven't let us down. … They deliver, period."

Quality: 
5.0
Schedule: 
4.0
Cost: 
3.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Aug. 2015 - Ongoing
Project summary: 

Artezio reinforces internal staff by developing and managing the publishing component of B2B real estate software. During this process, they consolidated three discrete publishing platforms into one.   

 

The Reviewer
 
51 - 200 Employees
 
Texas
Founder & CTO, Commercial Real Estate Company
 
Verified
The Review
Feedback summary: 

Artezio communicates clearly with geographically diverse teams and have handled a challenging scope of work with aplomb. With their years of experience and training, Artezio is able to offer critical advice on general software development and workflow management.

 

BACKGROUND

Introduce your business and what you do there.

I’m one of the founding partners, CTO, and managing partner of a software and services provider specializing in commercial real estate software. We resell commercial real estate software, and also build our own IT, offering it through software-as-a-service subscriptions to customers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Artezio?

Since we’re a product company, we need to find ways to develop software that we know we won’t collect revenue from, in terms of licensing, for one or two years. We’re privately owned rather than funded by venture capital, so we do a lot of this organically. That means we have to find the right offshore partners who give us value in terms of development dollar and effective use of that dollar.

We had product requirements. We had an idea of what we wanted — a more modern redesign and rebuild of what we already had. We wanted to give commercial real estate brokers the ability to build a brochure that they could email to or print for their customers. When we engaged with our global customer in Asia, they wanted that, but they also had different reporting requirements than our tool could initially handle. It became a product and a project at the same time. We were trying to accomplish our product goals with our publishing tool, and and at the same time satisfy customer needs.

SOLUTION

What was the scope of their involvement?

Our solution has several major components. We found Artezio to build one of them. It’s a publishing tool that allows our brokers to take data from their system and build brochures or microsites that they can use to interact with their customers. The product team in Belarus, which is managed by Artezio, is in complete control of the development and the solution for our publishing piece.

We built our legacy solution in-house, completely on the Microsoft platform, so it was native CRM. We wanted to build our own, more feature-rich and interactive solution, and integrate it with multiple CRM systems. This would allow us to have the same code base that works for both Microsoft and Salesforce, and be on our own platform instead of having three different solutions.

When our software was still in the early stages of development — just a little bit past beta — we called on Artezio to prepare for release to a large number of users in Asia, which presented a lot of challenges with multilingual reporting. There were two or three things our project needed for success, and if we couldn’t do the publishing side, the project would have failed.

Artezio had a model that was being used by several of our clients, but their solution was completely built from scratch.

What is the team dynamic?

We currently have 12 members on our team at Artezio, but just a few months ago we had 25. Part of the reduction was because we finished some of our projects, so we didn’t need as large a team.

We interact with them every day through Visual Studio. We have our standup meetings on a daily basis, product pitch points with them at least twice a week, and asynchronous email-type conversations throughout the day.

Artezio team members are an extension of our team. Though Artezio is the actual employer of the team, they act as if they’re our team members. They have our email addresses, and they check in code to our TFS. It’s very integrated.

How did you come to work with Artezio?

We have developers, but they’re almost all service consultant developers and work with customers.

We have engaged offshore companies for many years in different regions and with different cultures. We’ve tried China, Argentina, Mexico, and India. We found success in Eastern Europe, first with developers in Ukraine.

We wanted to expand beyond Ukraine. This was in 2014 when the conflict there was heating up, so we wanted some geopolitical balance in case the situation worsened. Since we were building a new product line, it was the right moment to consider looking outside of Ukraine and elsewhere in Eastern Europe.

When we wanted to expand into other markets, we looked at Belarus and did some online research. I located five or six groups in Minsk, and after reading their proposals and conducting telephone interviews, I went to Minsk and visited the two finalists in person. After that, I did reference calls.

While it was a tough decision, Artezio’s references were deeper and more thorough, and they had a longer project history.

How much have you invested with them?

I'd rather not disclose any financial information.

What is the status of this engagement?

We began working together in August 2015, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The publishing project rested entirely on Artezio’s shoulders, and they delivered well. Our system would not have been a success had our global Asia users not been able to produce the needed output for their customers. It was a central component of the project. Artezio’s team is experienced, and they haven’t let us down under any stressful circumstances with client delivery. They deliver, period.

It was a lot of fun, but the client’s expectations were high. They expected us to deliver quickly and also support thousands of users building the brochures and running reports. On a new product, that tested all of our capabilities.

Our entire team succeeded and did really well, but our Minsk team had the challenge of developing a component that was new, and they were against the clock trying to bring the product to the level required for commercial real estate brokers to do their job.

Our customer in Asia didn’t care how new something was; they just wanted to know what they needed to do the job.

How did Artezio perform from a project management standpoint?

They're a mature and experienced team. Artezio execute well. They know what each project will require time-wise. We think, “Is it really going to take this long?” Then it winds up taking that long.

The project managers we have on the team are experienced. We’re quite small, and almost everyone from our team comes from larger companies with mature processes.

It was certainly a stressful, high-pressure environment in which we needed to communicate across all offices: the Dallas office, which was running the project; the Ukrainian office, which was doing some of the work on the underlying platform; the Minsk office, which was doing the publishing piece; and our client in Asia. This created an interesting situation during conference calls because we were located all over the world and were communicating around the clock. All of the communication was in English, and the only people who spoke native English were those in Dallas.

What did you find most impressive about them?

The thing that impresses me about the Artezio team is I can depend on them to execute. A lot of these guys have done big projects before. We have people who worked for years on a Mercedes-Benz project, a big Java project, and they brought a lot of knowledge to our team. We could figure out what would and would not work.

Are there any areas they could improve?

There were some things we wanted to do regarding other types of teams and groups within the Minsk office that weren’t a good fit for their business model. For instance, we wanted to build a support team that would have been more entry-level — better at communicating in English and probably made up of fresh university students.

That was just not their model. They have more senior-level team members. We wound up building that team in Ukraine, and I’m happy that we did. That worked out well, but with Artezio, we just couldn't make it work. We tried several times with proposals, looked at different models, and how the cost structure would work, but it was either going to be too expensive or it just wasn’t part of their core competency.

If I didn’t have the Ukrainian office, I probably would have had to look to another provider to build my support team.

4.0
Overall Score Their cost is a bit higher, but it's hard to fault them for that.
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 3.5 Cost
    Value / within estimates
    We opted to pay the premium because of their experience and references.
  • 5.0 Quality
    Service & deliverables
    We haven't had any quality issues.
  • 5.0 NPS
    Willing to refer
    I've referred them several times already.

Custom .NET Development For Healthcare Solution Provider

"[T]heir contributions within these development units have been extremely valuable."

Quality: 
4.0
Schedule: 
4.0
Cost: 
3.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
Project summary: 

Artezio provides suplementary development assistance to a medical data group. A majority of projects focus on .NET development, quality assurance, and long-term support. 

The Reviewer
 
51-200 Employees
 
Pittsburgh, Pennsylvania
Director of Research and Development, dbMotion
 
Verified
The Review
Feedback summary: 

All work completed has been of a high quality. Artezio's technical skills and flexible approach easily adapted to the current project framework. Their developers, hired on an as-needed basis, integrate seamlessly into existing teams and offer valuable insight to a variety of projects. 

BACKGROUND

Could you briefly describe your organization?

I work for a group that’s a part of Allscripts. Our division focuses on an electronic healthcare kit for physicians and medical staff. This division was previously a company called dbMotion, but Allscripts acquired it almost one year ago.

What is your position?

I’m the director of research and development responsible for managing our three internal development teams.

OPPORTUNITY / CHALLENGE

Could you describe the business challenges you were attempting to address when you initiated the relationship with Artezio?

The business challenges that we’ve been addressing as a startup had to do with our capacity to scale for large and complex development projects. We needed some additional flexibility with our resources. Sometimes, it’s easier to spend money on consultants rather than hire permanent staff. That’s why we decided to pursue an outsourced solution.

SOLUTION

Could you describe the scope of this project?

They’re our development team, so they’re responsible for all of our technical development and deployment. The majority of our custom work requires relatively sophisticated .NET development. They also provide QA/QC [quality assurance/quality control] services and ongoing support.

How did you select Artezio as your solution partner?

We originally had a different outsourcing company in Bulgaria, I believe. At some point, this has been discontinued, both because of pricing and because our model of employing them was not adequate. They simply weren’t able to deliver what we needed within reasonable parameters. We would deliver our requirements, and they would work autonomously for a certain period of time. They’d eventually return with a semi-functional product and a whole slew of unnecessary and/or unrequested items. We tried to troubleshoot the situation, but we couldn’t seem to find an effective way to work together.

Can you provide a sense of the size of the initiative in monetary terms?

I think it’s easier to speak in terms of team size. We’ve been hiring two development teams from them for upwards of two years now for projects of varying sizes and complexities. It’s been a substantial investment, but definitely worth it. 

RESULTS & FEEDBACK

In terms of results, could you share any statistics, metrics, or user feedback that would demonstrate the effectiveness of their work?

It’s hard because a mixed team of developers is responsible for building the applications. Their architects join the project and collaborate closely on the functional aspects of our applications. That being said, I feel that their contributions within these development units have been extremely valuable. It does take some time to get their consultants fully incorporated into our teams, but once they’re fully merged, things begin to ramp up.

When working with Artezio, is there anything you’d consider unique about their approach or development methodology that distinguishes them from other vendors?

Integrating their developers into our own teams has been a fluid process. Their talent pool is considerable. They definitely have an efficient development practice, and they’re always able to adopt whatever technology or framework we’re using. They're also quite responsive and flexible compared to other outsourcing vendors.

In retrospect, are there areas that on which you think they could improve?

I’ll be honest, I can’t think of much in the capacity that I’ve worked with them. We’ve had an ongoing relationship with Artezio for some time now, and we’ve been consistently satisfied with what they’ve been able to deliver. The goal was to find a qualified and reliable outsourced solution for our development needs. Artezio fits that role perfectly.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    It doesn’t really apply here. We don’t have a dedicated project for them.
  • 3.5 Cost
    Value / within estimates
    It’s not cheaper by order of magnitudes, but it’s still reasonable for outsourcing.
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Drupal Development For Boutique IT Consultancy

"It’s clear that they invest some time really getting to know their clients’ business."

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

Artezio provided specialized development for a Drupal-based data platform. The system organized inventory and marketing data on the back-end and facilitated customer orders on the front-end.

The Reviewer
 
1-11 Employees
 
Philadelphia Metro Area
Chief Information Officer
 
Verified
The Review
Feedback summary: 

The platform launched smoothly and was praised by both internal and external users. Artezio's management structure prioritized consistent communication, thorough documentation, and accountability. The team also made actionable suggestions about business strategy and process improvement. 

BACKGROUND

Could you briefly describe your organization?

I work for a small, boutique technology services firm. We mostly help publishing firms with deployment of custom technology solutions.

What is your position?

I’m the chief information officer.

OPPORTUNITY / CHALLENGE

Could you describe the business challenges you were attempting to address when you initiated the relationship with Artezio?

We needed a partner to help us with some custom development. Specifically, we needed developers with knowledge of XML data conversion and HTML generation. We had a series of custom development tasks that required a deeper level of expertise. That’s why we engaged Artezio.

SOLUTION

How did you select Artezio as your solution partner?

I was familiar with Artezio through a position at a different company. That previous company had a great experience working with Artezio on their own development projects, so it made sense to approach them for our own project. They were among a handful of vendors we approached with our statement of work. In the end, they had the most compelling presentation, and we felt their capabilities and culture were well aligned with our criteria.

Could you describe the scope of this project?

It was custom development on a Drupal-based publishing platform. We had enormous amounts of data coming in from the inventory system and marketing system, all of which had to be organized and uploaded to an online catalog. The system had to allow the sales and marketing staff to track inventory levels and demand fluctuations while also allowing real-time updates to be generated on the front-end, so that way customers could place their custom orders. A lot of the initial work required data preparation and cleanup, but most of the work was custom development on the backend.

Could you provide a sense of the size of this initiative in monetary terms?

The total cost was slightly more than $100,000.

When was the project completed?

It was a six-month project. It was completed beginning of last year [2013].

RESULTS & FEEDBACK

In terms of results, could you share any statistics, metrics, or user feedback that would demonstrate the effectiveness of the work delivered?

I don’t really have any figures or statistics to share with you, but I can tell you that our users have been extremely pleased with the system. Only a fraction of our staff members use the full range of the platform’s functionality, but the ones familiar with all of the improvements have expressed a lot of excitement about the project. More importantly, we haven’t experienced any defects or malfunctions with our integrated systems. Launch was completely painless. We still keep them around for support if and when issues arise.

When working with Artezio, is there anything you’d consider unique about their approach or development methodology that distinguishes them from other vendors?

There are quite a few things. Their project management is outstanding. It’s articulate, organized, and well documented. They also have a well-defined structure to their client interactions, which results in great communication and process transparency. I also appreciate that they offer valuable recommendations on process improvement. Some vendors are there only to develop for you, to take your conceptual design or product description and deploy them. Artezio is about more than that. It’s clear that they invest some time really getting to know their clients’ business.

In retrospect, are there areas you think they could improve on as a service provider?

You’re talking to a guy who’s been using them for eight-plus years on nearly every single tech project. I’ve really never been disappointed with the work they’ve delivered.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer