You Imagine. We Create.

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Arck Interactive is a boutique digital agency focused on helping organizations create innovative web and mobile platforms.

Since 2009, we've provided product design, development, marketing, managed hosting, and strategic services to clients who range from early-stage technology startups to multinational financial enterprises.

 

Our work powers Gatorade’s Athlete Reporting Platform, Infusionsoft/Keap's CRM, World Bank’s internal and external social networks, Botworx' AI Marketing Bot network, John Wiley & Son’s faculty network, University of Michigan’s Health Modeling Platform, Executive Network’s business intelligence platform and social CRM, an educational learning network for Loyola High School, a commercial social networking application called “The Vine”, and many others.

 

We are open-source enthusiasts. Our developers are key contributors to several popular development frameworks, including Elgg, a social networking framework used in many of our community projects.

Service Offerings

  • Web and Mobile Product Strategy
  • Prototyping, Concept and MVP Development
  • Full-Stack Web Application Development (Node, Express, Angular, React, Vue, Laravel/PHP, Codeignitor, Djanjo, YI, Elgg, etc.)
  • UI / UX Design, Strategy
  • Mobile Product Design
  • iOS App Development
  • Android App Development
  • Hybrid App Development (React Native, Xamarin, Ionic, etc.)
  • Managed Cloud Hosting via ArckCloud (IaaS, PaaS, bare metal)
  • AI / Bot Development
  • Quality Assurance & Testing
  • Mobile Backend Engineering (Google App Engine, Firebase, Deployd, Firehose, Socket.IO, Atmosphere, etc.)
  • Variation and A/B Testing

Web Site: https://www.arckinteractive.com

 
$50,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2009
Show all +
Portland, OR
headquarters
  • 605 SW Burnside Ave
    Portland, OR 97218
    United States

Portfolio

Key clients: 

The World Bank, Infusionsoft, Hill and Knowlton, Gatorade / PepsiCo, Botworx, DailyClout, CareFusion Corporation, Executive Networks, Nurses Lounge, Wiley & Sons Publishing

Infusionsoft/Keap Appointment Automation MVP

Working with Infusionsoft's Product, Engineering and NIS teams as an "agent of Infusionsoft" for over three months, we developed a Vue.JS-based front-end for the Appointments Automation feature. The feature allows Infusionsoft's customers to create a booking page where their own clients can schedule meetings with them, based on the availability they set within their own calendar apps. It's baked right into Infusionsoft's

flagship CRM, giving their users one spot to manage customer and prospect data, notes, and calendars.

Functionality

  • Gmail Integration – allows you to sync your existing calendars
  • Automated Reminders – saves you the hassle of having to remind your clients of the upcoming appointments
  • Contact Management – automatically adds new CRM contact records for new prospects
  • Customizable Booking Page – allows you to create a memorable and brand-specific URL for your booking page

Technologies/Frameworks: Java/Spring, Vue.JS, GraphQL, Maven, Gradle

Gatorade Hydration Reporting System

Gatorade's hydration reporting system generates individualized hydration recommendations for professional athletes based on sweat and fat max data collected by Gatorade's instrumentation.

Functionality:

  • Recommendation engine algorithm making intelligent hyrdration recommendations based on data 
  • Customizable charts and graphs to allow for last minute data correction and
manipulation 
  • Beautifully rendered PDF reports with icons representing all available Gatorade products 
  • Stand-alone, web-based platform, capable of running on any standard PC running Vagrant 
  • Technologies/Frameworks: Elgg, Vagrant, MySQL, Javascript

    BotWorx: React.JS UI

    Botworx is a Silicon-valley based startup focused on creating the next generation of marketing chatbots. They came to us with a concept for their admin UI, looking for React.JS experts to implement it on an expedited timeline. We delivered.

    Features:

    • Intuitive, drag-and-drop configuration for all bot compon ents
    • Responsive, lightweight, React.JS-based
    design
  • Two-way data-binding
  • Complete integration with Botworx Node.JS based API
  • Style
  • Technologies/Frameworks: React.JS, Rails

    DailyClout Billcam Legislation Tracker

    Working with Naomi and DailyClout for several months, we re-architected her existing Billcam tool in Laravel. The new and improved Billcam lets users see, share and affect live legislation and voice their sentiment across bills. It has been searched 200,000 times in just a few months.

    Functionality

    • Integration with a wide range of legislative data sources
    • Full-text search and store
    capabilities for thousands of state and federal bills
  • Bill sentiment tracking and voting
  • Real-time notifications for changes to legislation
  • Bill support by party
  • Platforms/Technologies: Vue.JS, Laravel, Lumen, MongoDB, Redis, Forge

    Foster.Care Foster Support Platform

    Working with Fostercare's CTO for over a year, we developed the Fostercare.Team platform, a web-based, team-centric, foster care collaboration software that improves foster parent support and increases the quality of care for children in foster care. 

    Journaling – Journaling daily does more than document your foster child’s day. Research proves journaling is a safe, cathartic release for the stresses of

    daily life.

    Behavior Tracking – Identify and track behavior patterns over time to determine if particular events are possible triggers.

    Alerts – Automatic text message and email notifications to caseworkers, supervisors and counselors,

    Calendars – Schedule important events so everyone on your team is aware. (birthdays, parent visits, FTMs, court dates, caseworker visits, etc.)

    Agency Dashboards – Give agency supervisors a tool to measure caseworker and foster parent engagement, tasks, foster child abuse disclosures and well-being.

    Task Management – Keep track of who is responsible for what, when items are due and how much progress has been made.

    Technologies/Frameworks: Vue.JS, Elgg, MySQL

    ScienceVine: Science Literacy Platform

    Working with the Institute for Learning Innovation and National Science Foundation for over a year, we developed a unique platform for measuring scientific literacy by engaging the public in a wide variety of self-led scientific activities. The platform allows users to apply scientific methodologies to everyday projects in a gamified environment that rewards progress with badges, science related products and discounts on

    memberships to many scientific institutions.

    Functionality

    • Custom LMS allowing staff interactively create quizzes (questions, answers, recommendations, etc.)
    • Full-blown community platform with groups for specific scientific domains, activity feeds, profiles, messaging, notifications..
    • Back-end reporting system that will allow them to run reports on individual or aggregate quiz results, including the ability to export reports to PDF and/or XLS.
    • Gamification, badges and rewards
    • Complete integration with Botworx Node.JS-based API

    Technologies:

    • Elgg, Vue.JS, jQueryUI, Require.JS

    Case Study:

    • https://www.arckinteractive.com/project/science-literacy-tool/

    Civ.Works: Civic Engagement Platform

    Civ.Works is a new type of social network focused on increasing civic engagement and building consensus on important social and political issues. The civic platform consumes actionable political and civil issues from a variety of sources and delivers them to members in real-time, with customizable alerts, based on the member's issue affinity and socio-political interests. Members can share and discuss actions to build consensus

    and increase the power of their actions.

    Functionality

    • Localized civic action feed, allowing users to receive notifications for actions they can take on issues most important to them
    • Interactive electoral maps where users can easily find and track their representatives
    • Customizable political news feeds
    • Legislation tracker
    • Groups and sub-groups

    Case Study: 

    • https://www.arckinteractive.com/project/civ-works/

    Technologies/Frameworks: Vue.JS, Elgg, MongoDB, Stripe.

     

     

    Ensight Business Intelligence Expert Network

    Working with Executive Network's COO for a period of one year, we developed the "EnSight" platform, fully automating all manual workflows and providing a centralized resource for member, resource and event management.

    EnSight provides EN's members of each network with access to all members of every one of their internal networks - the entire constellation that includes more than 200 C-Level

    executives from more than 150 organizations worldwide.  It's easy and efficient - members often start receiving answers and information within minutes of making a request and staff have access to valuable business metrics and EN's entire membership database.

    The platform aggregates current point solutions used for threaded discussions, event registration and customer communications with an extended set of “connection”  research and collaborative tools. A “connection” in EN parlance is a piece of research, a name or idea from a threaded discussion, a brokered introduction to another member and so on which helps a member advance a line of inquiry, validate program assumptions, locate implementation resources, etc.

    The new EN platform also centralized all of EN’s data in one location, improving the staff productivity and improving member self-service tools. 

    Technologies: Salesforce, Vue.JS, Elgg/PHP, MySQL

    Reviews

    Sort by

    Multiple Developments for Software Company

    "They really managed everything well and very clear communication."

    Quality: 
    4.5
    Schedule: 
    4.5
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
    Project summary: 

    Arck Interactive was the lead outsource provider for several projects. They worked on web payment platforms, custom software licensing platforms, Salesforce integration, and other custom codings.​

    The Reviewer
     
    11-50 employees
     
    New York, New York
    VP, Software Company
     
    Verified
    The Review
    Feedback summary: 

    The team delivered extremely well-documented and high-quality products. They were transparent, upfront, were great in terms of project management, and had very clear communications. They understood all business problems/challenges and made good recommendations.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I was the executive vice president and general manager for North America and Europe for Six Apart Inc.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Arck Interactive?

    I used Arck as my lead outsourced provider for pretty much every project. I started the North American and European offices or divisions for a Japanese company because of the language barriers. We couldn’t really work with a team in Japan, and they didn’t understand US specs because they were different than what we were looking to achieve versus Japan. Arck really was my go-to outsourced team.

    SOLUTION

    What was the scope of their involvement?

    I use them for web payment platforms and custom software licensing platforms. So everything that they did for me, they pretty much built from scratch. They also did a bunch of Salesforce integration work and custom coding for things we were working on.

    We used Reddit, Elgg, WordPress, and Movable Type. There would’ve been both dynamic scripting and Perl and legacy stuff. Two or 3 developers were assigned to this project.

    How did you come to work with Arck Interactive?

    It was a weird circumstance how I found them. We met at a conference. Then 6 months later, I had a project and I needed to get it done quick and needed to find someone who had direct experience. When I talked to them, they said, “We built this for someone. It looked just like this, and this is what we used.” That was exactly what we needed so we started working on one project, which led to multiple projects.

    How much have you invested with Arck Interactive?

    We have spent between $200,000 and $500,000.

    What is the status of this engagement?

    We started in 2014, and I have worked with them up until now. The project is completed.

    RESULTS & FEEDBACK

    Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

    The licensing software, the integration, and the automation saved us from having to hire people and lots of man-hours. The custom licensing product they built for us was something that we were able to sell to other small vendors. We had zero bugs, at least to my knowledge. It was really high-quality work and they documented it extremely well.

    Some agencies I have worked with in the past kind of hold back on stuff because they want you to keep coming back to them and spend more money. These guys were very transparent, very upfront, and understood us. I made it clear to them how I wanted to do business. I didn’t want to have to come back every time I needed something done, so I needed them to document how they’re building the product and how it’s set up so that we can do some of the general stuff ourselves. This leads to trust and more projects, and they’re 100% on board with that.

    How did Arck Interactive perform from a project management standpoint?

    I think they were great, both on time and on cost. If we were making any kind of radical departure from the original plans, they were very upfront in saying, “This is a big change. It’s not going to be a freebie. So let us know if you want to complete the project as is and then come back and reiterate it at a later time.”

    They really managed everything well and had very clear communication. A lot of agencies promise much and don’t always deliver. These guys were on time. They made sure to get all the specs upfront so I wouldn’t get the constant big tricks in the industry such as, “Sure, we can do that. It’s $12,000. Do you want to add that? It’s another $3,000.” They were not like that. They were very thorough, upfront, and what they quoted was what they did the project for. In one project, they actually underestimated what it would cost. They told me that, but they kept their word and ate the additional cost overrun at their expense. Like I said, they’re real stand up guys.

    We were on Basecamp. We did some code review on a code repository.

    What did you most impressive about Arck Interactive?

    There are a lot of people that have the skills, are they communicative? Do they understand your particular challenge? All that stuff is really the “special sauce” to me, and they had that. It was a combination of skills and ability, but then also understanding the business problem and business challenge. In some cases, even making recommendations beyond what we thought of to make that fix even better.

    4.5
    Overall Score
    • 4.5 Scheduling
      ON TIME / DEADLINES
      They were great. When you’re building custom work, almost no one is going to be exactly on time. I’ve worked with some of the best in the industry with more awards than they’ve got walls, and they’ve missed deadlines.
    • 5.0 Cost
      Value / within estimates
      I think they were really reasonably priced for great work.
    • 4.5 Quality
      Service & deliverables
      They were really communicative and collaborative with how they work. For instance, if there was going to be a first iteration on Thursday at 3 PM, if for some reason that wasn’t going to happen, it wasn’t like at 4 PM that they contacted me.
    • 5.0 NPS
      Willing to refer
      100%. I have already done so.

    Mobile App Dev for Peer Networks Provider

    Arck Interactive has been accessible and responsive to our needs, both immediate and long-term ones.

    Quality: 
    5.0
    Schedule: 
    4.5
    Cost: 
    n/a
    Willing to refer: 
    5.0
    The Project
     
    Confidential
    Project summary: 

    Arck Interactive helped design a web platform and a mobile application to provide prime interaction features between executives and members of the peer networks.

    The Reviewer
     
    1-10 employees
     
    San Francisco, California
    Community Technologist, Networking Provider
     
    Verified
    The Review
    Feedback summary: 

    Arck Interactive developed a good working relationship and was accessible and responsive to immediate and long-term needs and feedback, while always trying to improve the way they work and communicate. The client would recommend them in the future.​

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    We run peer networks of senior executives, giving them the opportunity to find and connect with each other, both virtually and face-to-face, solving real problems with real solutions. I am the community technologist of the company.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Arck Interactive?

    Our business goals were to provide a virtual environment for the executives who are members of our networks to interact with one another and ask questions within our forum tool. We also run online blogs and face-to-face meetings for each network. We needed the ability to have event registrations on our platform and things of that nature.  

    SOLUTION

    What was the scope of their involvement?

    Arck Interactive helped us design an environment which provided a toolset for members to find and connect with one another. More recently, Arck Interactive has developed a mobile app which provides the same prime interaction features to our members.

    Our site was built using a platform called [Unintelligible [00:01:59.09], which rests upon several other technologies.

    We've typically worked with one main developer from Arck Interactive, but there have been other people assigned to our projects, depending on the needed areas of expertise.

    How did you come to work with Arck Interactive?

    We were already working with Arck Interactive when I joined the company. I believe that someone who was involved in the design of our online platform was connected with Arck Interactive, so we explored that relationship.

    How much have you invested with Arck Interactive?

    Having come into the company at a later time, I cannot provide a number.

    What is the status of this engagement?

    I estimate that we started working with Arck Interactive 4-5 years ago. We have an ongoing relationship with them. The main PC-based online environment has been up-and-running for some time, but we continue to make modifications to it based on our business needs. The mobile app is also live and is being evolved continually.

    We start development projects yearly, which is why we continue to work with Arck Interactive. They host our environment but are also there to handle our business needs as the company grows.

    RESULTS & FEEDBACK

    Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

    We're in the process of developing some analytics tools in order to measure better and assess the use of our environment, but I don't have any metrics to share specifically.

    How did Arck Interactive perform from a project management standpoint?

    Arck Interactive has used JIRA for ticket tracking on our sprints. We also communicate to a large extent using Basecamp. Arck Interactive has been accessible and responsive to our needs, both immediate and long-term ones.

    What did you find most impressive about Arck Interactive from other providers?

    We've had a good working relationship with Arck Interactive. They're responsive to feedback in whatever form we provide. Arck Interactive has helped us scope the nature of our projects, and supplied the resources that could accomplish that.

    Are there any areas Arck Interactive could improve?

    We have constantly tried to improve the way in which we work and communicate with one another, but there's nothing in particular to highlight in this area.

    4.5
    Overall Score
    • 4.5 Scheduling
      ON TIME / DEADLINES
      There were no delays in the projects I've worked with, but estimates can be hard to make at times.
    • N/A Cost
      Value / within estimates
      I came into the project mid-stream.
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer
      I haven't had the opportunity to recommend Arck Interactive yet, but I would do it.

    Web Platform for International Development Bank

    "The overall experience was fantastic, and I really enjoyed working with Arck Interactive."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    Less than $10,000
    Project summary: 

    Arck Interactive improved an open-source collaboration platform from data collection, to frontend and user experience using Elgg CMS in order to put the system on the right track.

    The Reviewer
     
    10,000+ employees
     
    Washington DC Metro Area
    Information Officer, Development Bank
     
    Verified
    The Review
    Feedback summary: 

    The client's experience with Arck Interactive was cited as stellar and fantastic. Arck Interactive was thorough, professional, always on time and extremely confident in their high-quality programming strengths while going the extra mile to achieve the bank’s goals.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    We are a large international financial organization which lends to third-world countries, with the goal of alleviating extreme poverty, and increasing prosperity for everyone on the planet. I am an information officer for the organization.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Arck Interactive?

    We were in an emergency mode after bringing in an open-source collaboration platform with which we didn't have a lot of experience. We started customizing and changing it to fit our needs but ended up making a mess out of it.

    SOLUTION

    What was the scope of their involvement?

    Arck Interactive came in and saved us from ourselves, putting our system on the right track. They had good familiarity with the Elgg CMS [content management system] and had some development resources for this purpose. We maintained a good relationship in tuning the product to what our needs were, from both data collection to its front-end and user experience. 

    Arck Interactive assigned 2 development resources for the work. We've since moved away from using the platform. It was an experiment that the bank underwent when we needed some in-house collaboration tools. When we decided to migrate, Arck Interactive was there to help us move the content into our current one, Jive.

    It was a great experience, and Arck Interactive was able to come in at a moment's notice. They were willing to work with us across a couple of time zones, originally. When we needed it, Arck Interactive even flew into our location during the holidays and helped get the platform working again.

    How did you come to work with Arck Interactive?

    We found Arck Interactive through LinkedIn.

    How much have you invested with Arck Interactive?

    The cost of our project was between $10,000 and $50,000.

    What is the status of this engagement?

    We started working with Arck Interactive 5-6 years ago. 

    RESULTS & FEEDBACK

    Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

    Our experience with Arck Interactive was stellar. I've worked with developers constantly, bringing new software and solutions to the bank during my 32 years in the field. Arck Interactive stood out overall, going the extra mile to help us achieve our goals and get us to where we needed to be.

     How did Arck Interactive perform from a project management standpoint?

    We did use a cloud-based project management tool. It was a great fit for the project, allowing us to transfer files back-and-forth in a secure environment.

    What did you find most impressive about Arck Interactive?

    I don't have anything specific to mention, but the overall experience working with Arck Interactive was great.

    Are there any areas Arck Interactive could improve?

    I wouldn't say so. Arck Interactive was thorough, professional and extremely confident in their programming strengths.

    5.0
    Overall Score The overall experience was fantastic, and I really enjoyed working with Arck Interactive.
    • 5.0 Scheduling
      ON TIME / DEADLINES
      We were kept well-informed about everything going on, even though things will always shift within projects.
    • 5.0 Cost
      Value / within estimates
      The cost was fantastic. Arck Interactive charged one of the lowest rates I've seen here.
    • 5.0 Quality
      Service & deliverables
      Arck Interactive was always on time, and the work provided was high-quality.
    • 5.0 NPS
      Willing to refer
      I regularly recommend Arck Interactive when I hear of any kind of work that fits within their wheelhouse.

    Development and Hosting for Learning Management System

    "Arck Interactive features a knowledgeable and reliable team."

    Quality: 
    4.5
    Schedule: 
    4.5
    Cost: 
    4.5
    Willing to refer: 
    4.5
    The Project
     
    $10,000 to $49,999
     
    Jan. 2016 - Ongoing
    Project summary: 

    Arck Interactive provided Elgg development and hosting services to update a learning management system. Users are able to complete coursework, receive updates, and use the platform as a social media tool.

    The Reviewer
     
    11-50 Employees
     
    New York, NY
    Gerald Ardito
    Assistant Professor, STEM Education, Pace University School of Education
     
    Verified
    The Review
    Feedback summary: 

    The learning management system functions as requested and serves as a reliable portal for educational and social tasks. Arck Interactive’s team was professional and knowledgeable, leading to smooth communication and a pleasant working engagement.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    I am an assistant professor at Pace University in New York City.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire Arck Interactive?

    We hired Arck to provide Elgg development and hosting for Pace Commons, the online home for Pace’s educational technology programs.

    What were your goals for this project?

    Our goal is to provide students with a powerful alternative to the traditional learning management system. Pace Commons is also a research tool for my work investigating the development of learning networks.

    SOLUTION

    How did you select this vendor?

    Arck had experience with Elgg installations and development.

    Describe the project in detail.

    Pace Commons is a social network I designed for Pace students as an alternative to the traditional learning management system—Blackboard, in our case. Students can use the site for coursework, in addition to more traditional social media interaction. We identified Elgg as the desired software, and then I did the initial design and deployment. As the project expanded, I needed development and hosting support, which Arck Interactive has provided for the past two years.

    What was the team composition?

    I had another colleague working with me, and we interacted with Arck’s team of developers.

    RESULTS & FEEDBACK

    Can you share any outcomes from the project that demonstrate progress or success?

    Pace Commons functions as we envisioned it would. It provides a reliable platform for our educational and social media tasks.

    How effective was the workflow between your team and theirs?

    Our communication was quite smooth. We had very few issues.

    What did you find most impressive about this company?

    Arck Interactive features a knowledgeable and reliable team. They are responsible and professional.

    4.5
    Overall Score
    • 4.5 Scheduling
      ON TIME / DEADLINES
    • 4.5 Cost
      Value / within estimates
    • 4.5 Quality
      Service & deliverables
    • 4.5 NPS
      Willing to refer
    Verification

    Clutch verification provides an additional layer of data to help you make the right purchasing decsion of business services. Learn more

    Verification Level
    Gold
    VERIFIED
    Business Entity
    Status
    Active
    Jurisdiction of Formation
    Oregon
    ID
    919521-93
    Date of Formation
    Mar 4, 2013
    Source
    Oregon Secretary of State
    Last Updated
    Jan 19, 2018
    Payment & Legal Filings
    Bankruptcy
    No
    Tax Lien Filings
    0
    Judgement Filings
    0
    Collections Count
    0
    Last Updated
    Jul 22, 2019
    Client Reviews
    VERIFIED CLIENT REVIEWS
    14
    OVERALL REVIEW RATING
    4.8
    Source
    Clutch
    LAST UPDATED
    June 24, 2019