What evidence can you share that demonstrates the impact of the engagement?
The quality of the work was really good. Whenever issues popped up, they addressed them quickly.
There were never any quality issues that persisted that we weren’t able to address. Overall, we were happy with their work. In fact, I’m working with them now and they’ve become a longterm partner for me.
How did Archer Software perform from a project management standpoint?
Archer Software used our project management tools. We used Jira as an issue tracking system and agile planning tool, and they worked within that tool with the rest of their team.
Additionally, they were part of the whole collective effort to deliver under a sprint timeline.
They worked with us using the agile methodology, so we planned in terms of milestones and sprints. There weren’t any big deadlines per se, but there were a lot of short-term deliverables that were required.
Additionally, they brought in a second project manager to work with us to facilitate communication. Thereafter, communication was always top-class even though there was a time difference. Their team would stay late to allow for more overlap with our engineers, which we appreciated.
What did you find most impressive about them?
Something that impressed me was their ability to respond to various talent needs quickly. The reason we were doing team augmentation was that we were really struggling to find talent in the Bay Area.
When we had a need, we were able to put together a position description, and within a short timeframe, they were able to get somebody on the project who met the skill set requirements.
Are there any areas they could improve?
No, nothing comes to mind immediately. Overall, as an organization, they were great to work with. They got the right people on the project and responded promptly to any feedback or issues we had.
Archer Software communicated effectively and worked with us on budgeting. The team was elastic and was able to respond to the changes around team size based on the workload. They were always flexible when it came to staffing.
Do you have any advice for potential customers?
Try to make Archer Software as much a part of your team as possible. This will require a little more upfront planning and coordination. We got a really good result while working with them.