How did you select this vendor?
Several people I know recommended them to me. I checked their references and they all came back very strong. They’re also less expensive than similar companies in the US.
Can you go into detail about the services they provided and the scope of the project?
Archer Software pretty much redid the whole website from scratch because we significantly changed the UI. The site has an extensive questionnaire about users' health, their treatment, and any outcomes of their treatment. It also asks about height, weight, and pain level. Once users submit that form, we show them aggregated treatment ratings for each condition (e.g., for back pain, surgery is very low-rated, and yoga has the highest rating).
About a year ago, Archer Software built a new feature that is now in production. It assigns users to a licensed physical therapist. Users can interact with the therapist online through our proprietary messaging system. Users will log into the web application, exchange messages with the therapist, view exercise videos, and update their patient record. We track self-reported health, movement, and pain levels over time to measure pain reduction.
Archer Software built the new site so that it is compatible with most browsers and available on mobile, tablet, and desktop devices. About 60% of our users are on mobile, 30% on a tablet, and 10% on desktop.
What was the team composition?
They assigned four people to the project. We worked with a project manager, a QA person, and two developers.
Archer Software is a strong strategic partner and assists with development gaps from ideation to product delivery. They are communicative and creative and their process lends itself to long-term business relationships.