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We develop success!

5.0
2 reviews

Archer Software is a trusted partner for dynamic and successful start-ups and companies in healthcare, automotive and fintech spaces all over the globe.

Why Archer Software?

  • 18 years on the market
  • ~ 300 served clients all over the world
  • Stable and proven internal processes
  • Microsoft Gold Certified Development Partner, ISO 9001:2015 certified
  • Personalized care for customers
  • Projects are run based on their complexity, size, technology, business goal
  • Fast and easy team ramp-up
  • Project manager and analyst available immediately
  • Guaranteed on time due delivery
  • Mature internal processes compliant to CMMI level 4

180+ people

200K+ hours in 2017

55 clients

Annual growth rate (2011-2017) 25%

Use Archer Software when you need to:

  • Delegate project to reliable software development partner: cost performance index (CPI) on our projects during last five years > 99.5%
  • Have End-to-end IT lifecycle management based on the best practices of RUP, XP and Agile
  • Reply on project management expertise proven by comprehensive certification:2 certified PMPs, 4 Scrum Masters and 2 Product Owners
  • Augment your IT team with additional multitechnology resources
  • Leverage Archer ODC model and mitigate costs
  • Meet schedule and quality requirements
READ MORE...
 
$10,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2000
Show all +
New York, NY
headquarters
other locations

Portfolio

Key clients: 

Smartling - an online crowdsourcing and professional translation solution providing data-driven approach to translation outcomes.

Bankaroo - a virtual bank for children.

Renault Group - one of the largest car manufacturers in the world.

Medoc - leading developer and manufacturer of neuro-diagnostic medical systems used to assess and monitor acute and chronic pain.

Reviews

5.0
2 reviews
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Dev Partnership For Product Consultant

“They help me provide wider service and better value propositions.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Jan. 2009 - Ongoing
Project summary: 

Archer Software acts as the external development team for a consulting firm. They manage front- and backend development, QA, DevOps, and system integration in a variety of technologies.

The Reviewer
 
1-10 Employees
 
San Francisco Bay Area
CEO, Product Agency
 
Verified
The Review
Feedback summary: 

Archer Software is a strong strategic partner and assists with development gaps from ideation to product delivery. They are communicative and creative and their process lends itself to long-term business relationships.

BACKGROUND

Introduce your business and what you do there.

I run a consulting firm that helps companies close gaps around product, UX, and development.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Archer Software?

I originally needed a company that could help with iOS development and support future development projects for both my own company and my clients.

SOLUTION

What was the scope of their involvement?

They act as my development team. We’ve worked together on many projects in a variety of technologies. I work with their backend developers in Java, Python, or PHP; their frontend developers in HTML, Bootstrap, and React; their QA teams for manual testing, QA automation, and regression testing; and a DevOps/NetOps team for production. They provide expertise in iOS, Android, and web apps. We also integrate into payment systems like Stripe and support systems like Zendesk. I provide designs and Archer helps us build everything.

What is the team composition?

The numbers fluctuate from project to project but they have a team of about 40 developers. We work with front- and backend developers, QA teams, a database development team, and a couple of project managers.

How did you come to work with Archer Software?

The CTO at a cybersecurity company recommended them. We looked into their services and started working together.

How much have you invested with them?

We’ve worked together for almost a decade and have spent in the $1 million–$9 million range on their services.

What is the status of this engagement?

We started working together in 2009 and have an ongoing relationship.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They help me provide wider service and better value propositions to my clients. They help with gaps in ideation and strategy, rapidly create UX prototypes and proofs of concept, and build, maintain, or upgrade projects. They offer a full range of services to our clients, from development to daily operation.

How did Archer Software perform from a project management standpoint?

All of their developers and project managers are great communicators. We have daily meetings across multiple channels, including Skype, Slack, or video calls. We also use project management tools like Jira and other systems.

What did you find most impressive about them?

They are strong strategic partners. We have a close and open relationship and they go beyond simple coding. They come up with ideas and solutions and I don’t have to be minutely detailed when I spec out a project. They help me define, build, and maintain our systems.

Are there any areas they could improve?

We occasionally have minor issues but there are no major problems they should change. They’re a well-oiled machine.

Do you have any advice for potential customers?

Have an open conversation about your goals and make sure there is potential for a long-term relationship. Take time to build up trust and establish a partnership.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Development for Health Program Provider

"Having a high-quality, working website is so important. Archer Software gets a lot of the credit."

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5.0

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2017 - Ongoing
Project summary: 

Fixing a past vendor's work, Archer Software redeveloped a pre-existing web platform. The primary new feature is a web app that connects patients with therapists.

The Reviewer
 
11-50 Employees
 
Palo Alto, California
Ofer Ben-Shachar
CEO, Health Outcome
 
Verified
The Review
Feedback summary: 

The number of patients using the site has increased markedly since Archer Software was first engaged. The redesigned site has a more sophisticated UI and, as such, has been well-received. Expertise and responsiveness are hallmarks of their work.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Health Outcome, an online exercise and coaching program provider for chronic orthopedic patients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Archer Software?

We’d previously hired another vendor to build our company’s website. The site was live, but missing a lot of functionality.

What were your goals for this project?

We wanted to create a user-friendly, fast, and reliable website for our orthopedic patients.

SOLUTION

How did you select this vendor?

Several people I know recommended them to me. I checked their references and they all came back very strong. They’re also less expensive than similar companies in the US.

Can you go into detail about the services they provided and the scope of the project?

Archer Software pretty much redid the whole website from scratch because we significantly changed the UI. The site has an extensive questionnaire about users' health, their treatment, and any outcomes of their treatment. It also asks about height, weight, and pain level. Once users submit that form, we show them aggregated treatment ratings for each condition (e.g., for back pain, surgery is very low-rated, and yoga has the highest rating).

About a year ago, Archer Software built a new feature that is now in production. It assigns users to a licensed physical therapist. Users can interact with the therapist online through our proprietary messaging system. Users will log into the web application, exchange messages with the therapist, view exercise videos, and update their patient record. We track self-reported health, movement, and pain levels over time to measure pain reduction.

Archer Software built the new site so that it is compatible with most browsers and available on mobile, tablet, and desktop devices. About 60% of our users are on mobile, 30% on a tablet, and 10% on desktop.

What was the team composition?

They assigned four people to the project. We worked with a project manager, a QA person, and two developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Having a high-quality, working website is so important. Archer Software gets a lot of the credit. We did use an outside designer, but the Archer Software team is responsible for all of the engineering and infrastructure of the site.

Doctors are starting to refer patients to the site, and the number of users is increasing. Feedback has been very good. Anecdotally, a doctor told me one of his patients is a senior engineer at a Fortune 100 company. The patient said our site is one of the nicest systems he’s used.

How was project management arranged and how effective was it?

My product manager engages more directly with the Archer Software team. He's very happy with them. They're responsive, and they perform well.

What did you find most impressive about this company?

The success of a project like this comes down to the quality of the developers. Frankly, we weren’t happy with the first developer they assigned to us. We let him go after 3–4 weeks. The next developer that they assigned was sensational. They also provide QA and project management, which has always been great.

Are there any areas they could improve?

We wanted to hire a designer through them, but we weren't able to find one that worked.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer