AppSierra

Please describe your company and your position there.

I am the director of a home bakers unit which based home based. We get hundreds of order every day from different locations nearby.

For what projects/services did your company hire AppSierra?

We receive hundreds of orders from different parts of our locality on daily basis and for the smooth ordering we managed to build a mobile app. But it was too basic version and it had a lot of issues including user interface . So we connected with Appsierra to rebuilt the mobile app and to give it a new look and better performance. The main reason for the quick rework was the huge raise of orders that we received during the covid 19.

What were your goals for this project?

We wanted to resolve the customer complaints regarding the slow pace of the working of our old version mobile app. As because of the covid 19 we experience a huge spike in the order the app almost stopped working and this made us really struggle to work during the pandemic. So we wanted to built a quality, user friendly application that will enable our customer to order products through our app smoothly.

How did you select AppSierra?

We found out about Appsierra via a peer recommendation and had a meeting to decide how to move forward. They recommended the needed changes and the strategies.

Describe the project in detail.

They recommended going with a simple and easy-to-use interface as it will help in improving user experience and downloads. Instead of doing this that we told, they were giving us feedback and advice. The team developed mobile apps for iOS and Android using native languages . The platform has new features such as a real-time chat tool, saved search with alerts, social logins, and highlighting products according to the tastes to the user. The team conducted end-to-end development. We provided our specifications and old data bases before starting the rework. We then offered feedback and testing throughout the project.

What was the team composition?

They provided us with three to four people, including a tech lead and project manager and developers. The team had excellent skills and they worked well as expected..

Can you share any outcomes from the project that demonstrate progress or success?

The end product made the quality at high and prevented bugs and issues that the platform experienced. They completely rewrote the previous architecture of the app. The clearest impact of the success of the project was seen in the speed/response time of the app which we had the concerns. Soon after the relaunch we seen a huge spike in the downloads and despite of the huge numbers of downloads and users, the app is preforming well.

How effective was the workflow between your team and theirs?

In my opinion, they are the most responsive service provider. When i compare the company who built the old app with Appsierra, i can clearly see the difference and impact. Appsierra managed the project very well and they coordinated very well with me and took more responsibility than me. We had daily meetings and received weekly activity reports. Even their feedback times were super fast.

What did you find most impressive about this company?

Appsierra provided us a project manager who did a wonderful job. They shown both professional as well as personal quality. I was concerned about the communication between a team with whom i never met, but they were just superb. Appsierra stood up to my expectations as a committed company, with professional quality and ethics, and dedicated friendly team.

Are there any areas for improvement?

Nothing to report regarding this matter. They are very much professional and no room for complaints.

Please describe your company and your position there.

I own a web design and development company. I act as project coordinator and developer for clients. 

For what projects/services did your company hire AppSierra Solutions?

My client wanted to develop WordPress websites with layouts and plugins, complex additional backend features, and user functionality. The solution also needed to allow future app development for accompanying products.

What were your goals for this project?

We needed to develop an online system that would serve our contractors and generate leads as well as SEO and marketing opportunities. By using a popular open-source platform, we wanted to ensure flexibility and a supportive foundation.

How did you select this vendor?

We've worked with several development companies from the U.S. and India that we found on Guru, Upwork, and similar platforms. Generally, we tested them on smaller projects first before starting a long working relationship. AppSierra was the only provider that maintained a professional approach, met the deadlines, and exceeded our goals. In fact, most other companies abandoned projects in the middle of development because they lacked the right skill set, never finished the contracted work, charged higher prices that they originally quoted, didn’t meet our specifications, or even lied to us after missing deadlines by months.

Describe the project in detail.

Because we have an existing confidentiality agreement, I can’t provide specifics. In short, AppSierra took over a single website project that was late by a full year and didn’t meet our specifications. They redid the whole site and improved it. Due to our experience with AppSierra, we're now working on a large network of sites as well as apps and SEO.

The company owner for whom I'm managing this project requested a full-time developer and three to four weekly Skype meetings. During each meeting, the owner supervises the work, and we go through additional brainstorming and goal changes. AppSierra has been incredibly flexible, providing us with structure despite the huge time difference and the additional difficulties this style of work creates. The company owner has the final word on all design and functionality decisions and participates in our Skype meetings. I’m acting as the U.S. project manager, as well as the additional developer, troubleshooter, designer, and mediator between tech people and the client.

AppSierra provides resources as needed based on each task’s scope. One developer is assigned to our project exclusively. An AppSierra manager also provides regular quality control and sorts out the logistics.

What was the team composition?

AppSierra structured the project using Jira. We provided documentation and continuous feedback. The client's side consisted of a single person with executive decision-making capabilities, two assistants, and myself as the project manager. AppSierra assigned several people to different projects based on their skill sets and provided the primary project coordinator to ensure all of our needs were met and the right people were working on each task.

What outcomes or results can you share that demonstrate progress and/or success?

AppSierra's suggestions and solutions were often more creative, efficient, and aesthetically pleasing than we expected. We're still happily working with them exclusively and are confident in their skills to move on to larger projects together.

How effective was the project management?

They met our deadlines and were accessible through Jira and Skype. The language difference was not a problem, although we occasionally had call-quality issues while using Skype.

What did you find most impressive about this company?

They're organized, have a wide skill set, and guide clients in a way that promotes results. At the same time, they’re flexible enough to accommodate our idiosyncrasies. They delivered solid work and met our deadlines consistently. Ultimately, they distinguished themselves from the other vendors we’ve worked with through their professional conduct and reasonable prices.

What tips or recommendations do you have?

As a partner, AppSierra is completely self-motivated. If you have absolutely no technical knowledge, I’d recommend finding a member of your company with some experience and asking this person to communicate with AppSierra. AppSierra wants to understand the client’s goals and expects informed and detailed answers. I think they’re a great match for a startup or a larger company that already has a tech team but needs to expand their capabilities. 

Please describe your company and your position there.

I'm the product manager of a web app connected, data driven smart locker company for businesses.

For what projects/services did your company hire AppSierra , and what were your goals?

I'm the product manager at a leading smart locker company and we hired AppSierra to test both our app. The goal is to also getting them to test our hardware as well for a full end to end test.

How did you select this vendor and what were the deciding factors?

When we were looking at all the applicants for the position AppSierra really stood out as very professional and went quite in-depth with their feedback to the tasks we assigned to them, well above any of the other competition.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kickoff meeting to discuss our needs and requirements and AppSierra came back with an in-depth document on their strategy they were going to implement via manual testing of both of our main web apps. The next step for AppSierra is to do automated testing which they said they would happily provide, it's really great how they have a solution to any problems we might have testing wise.

How many people from the vendor's team worked with you, and what were their positions?

I believe we've worked with two of their manual testers, one being replaced by the second when they were no longer available, the transition was flawless between these two and we did not need to provide further training as they did it themselves.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After using AppSierra we found out we had a lot more bugs that first thought and they worked very thoroughly when assigned tasks to test.

Describe their project management style, including communication tools and timeliness.

Sprint, agile, using click-up.

What did you find most impressive or unique about this company?

They are very helpful to your needs and accommodate very well.

Are there any areas for improvement or something they could have done differently?

Nope, they were super!

Please describe your company and your position there.

I'm the general manager of a gaming company. We acquire websites and apps and integrate them into a vertical network

For what projects/services did your company hire AppSierra?

We acquired an app and began refactoring, encountering numerous bugs. To free up local resources we began outsourcing services like app development and especially QA testing. We needed a fluent English speaker who was technical and knowledgeable with manual and automated testing to check nightly builds and have feedback ready for our team in Toronto the following day

How did you select this vendor and what were the deciding factors?

We found AppSierra through Upwork, and following a successful pilot program there we have been working on an ongoing basis since. They were also able to fill in with some graphic design work as needed through a separate contractor

Describe the project in detail and walk through the stages of the project.

Without going too specific, I can say it is an app adored by esports gamers worldwide. As we added new features and games, by integrating various APIs, we frequently encountered unpredictable results. So we required a person to download nightly builds and go through the app with fresh eyes every time and try to break things, and articulate the problems in such a way that it was repeatable and easy to understand for the app team.

How many resources from the vendor's team worked with you, and what were their positions?

This is a focused group project - We're a small team of ten, mostly developers. Our company however has over 500 employees

Can you share any outcomes from the project that demonstrate progress or success?

Overall we're very happy with the quality and industriousness of the contractor, who is very consistent and communicative. Relative to local costs, we have saved money.

How effective was the workflow between your team and theirs?

Over time the app has improved in direct results of their QA work, so I would say this process is effective

What did you find most impressive or unique about this company?

They are knowledgeable, detail-oriented, and communicative. It's also nice that they can provide a range of other IT services on a whim, and on short notice. It is a collective of talented people

Are there any areas for improvement or something they could have done differently?

I don't have any particular complaints, they're quite flexible

Please describe your company and your position there.

Am the human resource manager. we provide financial services

For what projects/services did your company hire AppSierra?

We wanted to have our lending app tested. Before we could introduce it to our customers. because we wanted an application that could handle more traffic. which is bug free

How did you select this vendor and what were the deciding factors?

We searched on different freelancing sites and come across them on upwork. before we decided to contact them we went through reviews from the previous clients. We interviewed many teams and they were the best out of other teams. In terms of experience and previous clients, they worked with

Describe the project in detail and walk through the stages of the project.

They were responsible for Testing our application. with more intense traffic and give. professional feedback and advice to us. Before we could release the application to our customer for usage

How many resources from the vendor's team worked with you, and what were their positions?

we worked with a team of 4 testers from AppSierra

Can you share any outcomes from the project that demonstrate progress or success?

The application testing saved us time and money because before we had an application that used to have bugs every day and our customers weren't happy. When we did the testing and the application was functioning well. we were 100% sure our customer will be happy with the new application. The application worked well when it was released to our customers. Now its almost one month

How effective was the workflow between your team and theirs?

They could update us on the progress of the work every 2 hours. because. we wanted the work to be complete as soon as possible. We had a good working term between the teams.

What did you find most impressive or unique about this company?

They were able to pinpoint the error very easily. They are more professional, And they were able to meet the deadline before the agreed time.

Are there any areas for improvement or something they could have done differently?

They did an excellent job, and I will work with them next time.

Please describe your company and your position there.

OrchTel helps you get the exact intelligence that matters to you: when you need it, wherever you need it from. It helps you make data-informed decisions to achieve and maintain compliance. We use cutting-edge techniques to unearth data with our hybrid ‘Smart Crawler’ and Data Analyst Networks from over 1,000 publishers.

For what projects/services did your company hire AppSierra, and what were your goals?

Appseirra has been helping us with ensuring the product meets highest quality standards. Their team has been with us from initial product development and created a complete test plan, along with Test Management, Verification and Product Stabilization.

How did you select this vendor and what were the deciding factors?

We have found appseirra from Upwork and based on the interviews and past experience of the company, we have been able to shortlist the best resource from their team.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scope of work would include:

• Test Plan Creation
• Test Case Preparation
• Manual Testing

Tool used is Jira + Zephyr

How many people from the vendor's team worked with you, and what were their positions?

We had one QA Engineer working with us.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have just released the product, but it has been verified for stability and business accuracy.

Describe their project management style, including communication tools and timeliness.

We have used Agile Methodology, Jira + Zephyr for Tracking and Management. Timelines: This was a 1 year project.

What did you find most impressive or unique about this company?

Very professional services. The Management is also willing to provide any additional services, replacements as per our needs.

Are there any areas for improvement or something they could have done differently?

We have not seen any specific areas of improvement. We were very satisfied with their work.

Please describe your company and your position there.

I'm VP, Engineering of a SaaS startup, Rocketium, an AI-based creative automation platform to generate banners, videos, and gif at scale.

For what projects/services did your company hire AppSierra?

We were in need of an Automation Engineer to help ramp up automation tests.

How did you select this vendor and what were the deciding factors?

Googled for best QA testing agencies. A mix of technical skills and pricing helped closed the deal.

Describe the project in detail and walk through the stages of the project.

Their team was responsible for ramping up the automated tests for some of the core features. The project involved augmenting past and present features with automated tests.

How many resources from the vendor's team worked with you, and what were their positions?

We are working with 1 Senior Automation Engineer

Can you share any outcomes from the project that demonstrate progress or success?

Increased automated tests have helped us immensely. Since the engagement, the automated tests have increased by 50%. The increased coverage has helped catch many bugs during development and deployment to production.

How effective was the workflow between your team and theirs?

The QA engineer was part of our team. He attended daily stand-up and provided a summary of tests written at the end of the month. Communication was through Slack and Google meet.

What did you find most impressive or unique about this company?

The assigned QA engineer was of high quality. Was open for negotiation based on the contract duration. We started off with a 3-month engagement with the understanding that we would extend if both parties see value in it. Happy that we just extended by 3 more months. Intend to continue the engagement in the future as well.

Are there any areas for improvement or something they could have done differently?

We are also looking for web application development. Unfortunately, they didn't have anybody available. If they could expand the offering, it would have helped us consolidate all consulting needs.

Please describe your company and your position there.

I'm the head of quality for my organization where I oversee testing and release readiness.

For what projects/services did your company hire AppSierra?

We provide a suite of front end and back end products to our customers so ensuring that we have a stable and usable product is incredibly important. Our initial requirements were to have manual testing of our front end but has since expanded to our mobile product as well as establishing an automated test suite.

How did you select this vendor and what were the deciding factors?

We initially started working with AS after discovering and interviewing him from UpWork. Our scope has since expanded and we are utilizing several resources to conduct manual and automated testing of our applications.

Describe the project in detail and walk through the stages of the project.

The team is responsible for all manual testing of any new functionality which includes regression testing . The team is also responsible for building out all new automated test cases and maintaining the existing repository.

How many resources from the vendor's team worked with you, and what were their positions?

We work directly with 4 manual testers and 1 automation tester.

Can you share any outcomes from the project that demonstrate progress or success?

The manual testing has provided confidence that our application is stable and functioning. The amount of progress we have made with automation testing has been incredible. We use a custom CLI that the team has been able to get accustomed to and we can now run hundreds of automated tests before deploying.

How effective was the workflow between your team and theirs?

Communication has been sufficiently managed over Zoom and Slack. We have a weekly standup at the start of the week and have plenty of dialog over Slack throughout the week. The team sends end of day and end of week summaries which are great to understand and track progress.

What did you find most impressive or unique about this company?

The team was very quick to onboard and begin testing. They have been incredibly thorough and have proved to be an invaluable part of the QA process.

Are there any areas for improvement or something they could have done differently?

Nothing currently.

Please describe your company and your position there.

I am Reputation & Sales Manager at Food Recipe Company.

For what projects/services did your company hire AppSierra, and what were your goals?

The reason to hire app sierra is to create a website where country-wise their dishes with recipes must be listed. And must show the chef videos on the website.

How did you select AppSierra and what were the deciding factors?

Firstly we have selected a total of 5 Companies, and after having an interview AppSierra kick-off. Their examples are up to the mark, and they exactly look like what I wanted.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

• Scope: Engaging user experience will help to make visitors stay
• Technologies: WordPress, PHP, Astra Theme
• Features: recipe form, newsletter

How many people from the vendor's team worked with you, and what were their positions?

Project manager, WordPress developer, and designer quality assurance analyst

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have received a highly efficient website with an engaging user experience. Food images are looking fantastic, and the setup of the video is impressive. With the website, I got 100's of followers and subscribers. Thanks to the appsierra team.

Describe their project management style, including communication tools and timelines.

I was in contact with the project management and developer of my website. they are very polite people still, if I am having any issue with website, they do it without any word I have used WhatsApp and skype

What did you find most impressive or unique about this company?

Their work culture and the on-time delivery of the project are outstanding.

Are there any areas for improvement or something they could have done differently?

Their additional animation feature in the website and picture of our head chef with their work. Amazing work

Please describe your company and your position there.

I am a Marketing Analyst and taking care of all of the Online Branding of My Companies Real Estate Business.

For what projects/services did your company hire AppSierra, and what were your goals?

We are Real Estate Agents and most popular in Our Area... We were about to design the Top Most real estate website with Animations and accurate facts about our business. Testimonials should be on the home page with a pop-up style.

How did you select AppSierra and what were the deciding factors?

Due to my real estate work, I was in Noida, and I got to know about AppSierra from one of my known. My deciding factor was their online reputation & words from everyone.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Responsive Website, Animation of Buildings, Testimonials, Pop Up to SignUp, Offers Display, Online Support Technology in WordPress, PHP Theme, OceanWP Features Chat Box & Newsletter

How many people from the vendor's team worked with you, and what were their positions?

5 People worked on the Project, one Project Manager Two Developer and three Graphic Designer/Web Designer

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I have got a fantastic website full of mobile responsive feature. The Click-through rate is higher than the previous one... I got queries regularly.. thanks to the team

Describe their project management style, including communication tools and timelines.

Contact Via Slack and Skype. They took care of the project's details effectively and provided updates regularly.

What did you find most impressive or unique about this company?

Professionalism and Speed of Work. Knowledgeable team.

Are there any areas for improvement or something they could have done differently?

Yes, they always gave me two options - so that I can decide which one is better. They also suggest me as per the requirement.