Applaudo Studios

What evidence can you share that demonstrates the impact of the engagement?

Their designs are great, and the updates that they’ve made to our app have been really popular with users. The UX for our member view is now much more fluid. Additionally, the invoicing tool that they created has helped us resolve major pain points in our sales process. We’re planning to have Applaudo build additional features for our mobile app on top of what they’ve already designed.

How did Applaudo Studios perform from a project management standpoint?

They’ve adapted to using Slack and Basecamp, our preferred project management tools. We appreciate their tendency to overcommunicate, and they always keep us up to date. Whenever there are issues or changes, Applaudo is quick to pivot and make up any lost time.

What did you find most impressive about them?

Flexibility is one of their key strengths. They’re also very proactive. Applaudo lets us know about problems well in advance and keeps our stakeholders informed about important progress updates. They’ve essentially become an extended arm of our development team that can adjust to meet our needs.

Are there any areas they could improve?

Like any project, there have been situations where we’ve seen discrepancies between what we received and what we expected. For example, when we first started working with Applaudo on our mobile app, they sent us an initial set of designs that didn’t fully meet our requirements. After a few follow-up conversations, we were able to clarify our needs, and they delivered better designs.

We plan to spend more time planning and defining our specifications for future projects. Overall though, these gaps have been very minor.

What evidence can you share that demonstrates the impact of the engagement?

We’ve already reached our primary goal. At this stage, the app already provides access to a volume of clients it had been physically impossible for us to reach before. One of the essential results Applaudo Studios helped us achieve is being able to work with companies with 5,000-7,000 employees as well as regional clients. Their guidance provided quite helpful. We’re confident the final product they produce will meet our expectations and include all the functionalities we requested.

How did Applaudo Studios perform from a project management standpoint?

Right when we started this project, we created a Basecamp account and gave everyone involved in the project access. This tool lets us check on development progress and give Applaudo Studios feedback on their work. It’s been a very dynamic process.

We regularly ask questions and provide them with advice. They’ve kept us up-to-date throughout each phase of the project. Rather than a client-developer relationship, it feels like we’re a team in which everyone collaborates. Applaudo Studios has excellent added value for our business.

What did you find most impressive about them?

Our app is quite complicated, and we were impressed drive to get involved in the process. Applaudo Studios keenly grasped our complex product's overarching goal. They really did their homework. We needed it to function not just as a budget tool, but also like a personal accountant to manages our users' bank accounts, insurance, income, and expenses. A couple of their developers even used our services firsthand, which helped them understand how best to go about the build.  

Are there any areas they could improve?

We understand that having too many clients as a growing company can be problematic. As they expanded, we sometimes felt like their availability became restricted. Lately, though, they’ve been getting back on track and working at a faster rate.

What evidence can you share that demonstrates the impact of the engagement?

They're very solidly organized in their work with a clear work methodology. The roles of the teams are well defined, as are the methods to address any issues. The testing of the app, the feedback, and the follow-up process have been very good.

How did Applaudo perform from a project management standpoint?

It's been great and has helped us to meet every deadline. They used different tools for communications such as Slack, email, and Basecamp. The communication has flowed very well and we never had any delays or inconveniences that affected the development or the project management.

What did you find most impressive about them?

Their ability to meet every deadline was impressive. They have excellent follow up, great teamwork, and the tools they use provide great support.

Are there any areas they could improve?

We've been working with them just for a few months and our requirements were very specific, but they maybe could do some research on the most updated technologies on the market. It would allow them to make more suggestions around how to update the apps.