Award-Winning Apps Created By a Team You'll Trust

App Partner is a NYC-based app development firm that works with Fortune 500 brands, leading retailers, funded startups and more to craft digital products and strategies that solve business problems and drive measurable results.

 

There's a reason "Partner" is in our name. We exist to help organizations achieve sustainable, long-term success. That means acting like part of the team, not just a vendor. That means offering insight and candid counsel at every stage of the engagement. And that means continuing to provide strategic value in the days, weeks, and years after an app's launch.

App Development & Digital Strategy

We have experience building apps for every relevant platform, from stalwarts like iOS and Android to emerging technologies like VR, AR and wearables. That makes us uniquely suited to help clients thrive in today’s omnichannel world.

Close Collaboration

Our 25-person team in Brooklyn consists of award-winning designers, cutting-edge engineers, and some of the top minds in digital strategy. We don’t outsource, and we don’t offshore; we believe that great work only happens when everyone – your team and ours – can closely collaborate throughout the entire project. 

Focus on Flexibility

Whether your needs are big or small, we’re there as your partner. We’ve helped startups write their business plans and make their first hires. We’ve helped some of the world’s most recognizable brands better connect with their customers. And we’ve done everything in between.

Long-Term Vision

A digital strategy is never finished. We pride ourselves on building long-term relationships with clients. New business challenges will always arise; we help our clients meet them, every day.

 
$25,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2011
Show all +
Brooklyn, NY
headquarters
  • App Partner
    32 Court Street
    Brooklyn, NY 11201
    United States
    212.913.9626
other locations
  • App Partner New York City, NY
    United States

Focus

Service lines
  • Mobile App Development
  • Custom Software Development
  • UX/UI Design
Client focus
  • Enterprise (>$1B)
  • Small business (<$10M)
  • Midmarket ($10M - $1B)
Industry focus
  • Retail
  • Consumer products & services
  • Health Care & Medical
Mobile platforms
Mobile focus
Frameworks and CMS
Programming & scripting
Ecommerce systems
Application platform

Portfolio

Key clients: 

B&H Photo | Conair | National Gallery of Art | PromGirl | Ferrara Candy Company | Norwegian Cruise Lines | Esurance | Little Debbie | Rice University | Gongshow - Lifestyle Hockey Apparel | goTenna | Bongiovi Acoustics | AP

B&H Photo iOS

B&H: Explore Where Technology Lives! Shop the world’s comprehensive source for photo, video, audio, and computer gear. B&H Mobile offers the same inventory, speedy shipping, competitive pricing, and excellent customer service you’d receive if you walked into the store.

- 2015 Mobile Shopping Conference App of the Year

Smart WeightWatchers Body Analysis Scale Companion App

Easily track your weight, body fat, body water, bone mass and BMI (Body Mass Index). See everything at a glance on the dashboard, or go in depth with graphs and charts. Automatically sync your weight to the Weight Watchers® app if you are a subscriber, or sync your weight, BMI and body fat measurements to Apple Health and allow your favorite health and fitness apps to access your data and make tracking quick and easy!

goTenna

goTenna is a small device that enables you to use your smartphone to send and receive text messages, and share your GPS location on detailed offline maps with others even when you don’t have service. In the case of an emergency, goTenna can help you get assistance fast. Download the app to pair your smartphone with goTenna via Bluetooth-LE, and communicate off-grid with other goTenna users, no cell towers, wifi routers or even satellites required!

Yorrow

Yorrow is a trading app in which people have the ability to rent and pick up from other users through a seamless system

JusMove

JUSMOVE is an app that every dancer can easily use to record and watch high quality dance videos. Users can search for their favorite types of dance, like and share fresh content everyday. Dancers can participate in monthly dance competitions for cash prizes! Are you ready to JUSMOVE?

Diner

Diner is about more than just connecting existing friends for a meal, it's about forging new connections, both professionally and personally, over a good meal. The public platform allows users to browse public events, join a table, and keep up with changes and messages from upcoming events they've signed up for. Hosts are also given a lot of control over which events are public and how many seats at an event they make publicly available.

Skoozi

Skoozi is the premier platform where fans connect with celebrities and influencers. Choose your favorite celebrity and have an amazing experience by purchasing a personalized video message or a live one-on-one chat!

RollCall

RollCall is a fun way to check in LIVE with friends and family. Take a photo, share with a group, enjoy as they RollCall back. Have no fear, photo filters are here!


Pro Tips:
1) Swipe down on your photo to toggle filters
2) Rotate phone to view landscape photos full screen
3) Press and hold group to go straight to camera

Black Car Fund

The Black Car Fund is a non-profit organization created by New York State to protect New York’s for-hire drivers and their passengers — so that every ride is a safe ride. We realized a conceptual overhaul by modernizing the existing map for allowing drivers to seamlessly move to the location of the accident instead of filling out fields, saving them time & frustration. In the end we delivered a cutting-edge mobile experience with enhanced functionality for their customers.

Bleachr

Bleachr is a location based app...

Stunited

Stunited is a educational social app that enables to students to meet up to study, compare class schedules and review other student's work. The fully fleshed out design is backed by friendly modern visual theme, with customization capabilities such as choosing your strengths and interests.

Reviews

Sort by

iOS Mobile Dev for Guided Meditation App

“They provided full-service support as opposed to just building an app.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2018 - Ongoing
Project summary: 

App Partner built an iOS app with an expansive database. They did design, UX, and analytics and plan to make an Android version. They integrated a media player and push notifications into the app.

The Reviewer
 
1-10 Employees
 
New York, New York
Jeffrey Charno
Founder, BodyMind Sessions
 
Verified
The Review
Feedback summary: 

App Partner is the perfect size to accomplish large projects and take small ones seriously. They have phenomenal project management skills and seamlessly transitioned from one phase to the next. The app launched later than planned, but the quality is excellent and third-party partners love it.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of BodyMind Sessions, a company that offers an app with guided meditations and other mind-body practices. We also do custom implementations for large healthcare organizations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with App Partner?

We have a large library of content and customers who come from multiple pathways with different needs, so we needed a quick and easy way to get them what they wanted.

SOLUTION

What was the scope of their involvement?

We had an existing platform, but it was easier to rebuild than to modify the old one. App Partner began by doing a brainstorming session with their design and UX team and starting a blueprint based on our needs. Several rounds of refinement followed, then we had one last meeting to finalize the blueprint.

Once it was approved, the design team added all the different design elements and images; the development teams then started working on it. They had one team for the app and another for the database. I worked with both teams independently to come up with the final app. It’s currently only for iOS but will be for Android soon.

App Partner used a LAMP stack for the backend and integrated basic email and push notifications into the platform. They also included a media player. None of the features were too technically-challenging, but the app navigation is highly unique. It’s a tile navigation system that opens up different layers of content depth, depending on the subject.

What is the team composition?

There were about six people on the team.

How did you come to work with App Partner?

I found them on Clutch. I interviewed six companies in-depth, and App Partner was the best fit. They were big enough to have sufficient resources but small enough to take our project seriously.

How much have you invested with them?

We’ve spent about $25,000.

What is the status of this engagement?

We’ve been partners since January 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We just recently launched, so we don’t have any quantitative results yet. We’re partnered with a 70-year-old nonprofit, which serves over 2 million people, and they’ve been extremely happy with the app and what it can do.

How did App Partner perform from a project management standpoint?

They clearly communicated where we were at in each stage of the development. Whenever it switched to a new team or phase, the transition was smooth and seamless.

What did you find most impressive about them?

They not only built a great product with a phenomenal design and UX, but they’ve been patient as I’ve learned more about app dev. They’ve helped me understand how to best implement all the analytics and messaging we use. They provided full-service support as opposed to just building an app.

Are there any areas they could improve?

No. I brought up any issues during the development, and they quickly resolved them.

5.0
Overall Score It's been great. They're smart, friendly, and good at what they do.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The project launched later than planned, but I always knew where we were at. There was never any tension.
  • 5.0 Cost
    Value / within estimates
    I got proposals from six different companies, and App Partner was the best value for price.
  • 5.0 Quality
    Service & deliverables
    The service was excellent and the app does exactly what we want.
  • 5.0 NPS
    Willing to refer

iOS Mobile App Dev for Beauty Services Booking Platform

"They’re professional, responsible, and accept responsibility for issues without pointing fingers."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
July 2017 - Apr. 2018
Project summary: 

App Partner created and now maintains a web and iOS accessible mobile app that connects businesses in the beauty industry with customers, as well as enables customers to post pictures, videos, and reviews.

The Reviewer
 
1-10 Employees
 
New York, New York
Founder, Beauty Services Platform
 
Verified
The Review
Feedback summary: 

While the recent app release has yet to result in user response, businesses using and interested in the app have provided positive feedback, especially regarding the app’s verified reviews. Communication with App Partner through Basecamp was easy, and their location allowed for in-person meetings.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a beauty and barber open platform that connects businesses, hairstylists, makeup artists, and nail technicians with customers through social media.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with App Partner?

We needed them to design and create an interfacing web and mobile app for iOS devices. They now provide us with app maintenance.

SOLUTION

What was the scope of their involvement?

I brought App Partner a prototype that I had created with a different development company, as well as the icons and color theme that I wanted to use. From there, they created the wireframe because, while the prototype and app have the same functionality, they have a different layout. After I approved the wireframes, they built the web and mobile app, connected it to a server, and I tested key features.

On the web app, businesses register by entering their business information, including hours of operation, services, prices, and stylists. That information then syncs with the mobile app where customers can search for services and location.

The app enables users to book appointments, follow users, businesses, or stylists, and browse and add to their news feed. The news feed includes pictures, videos, and customers’ reviews. Each of our reviews is verified to ensure that it’s not left by competing businesses or stylists, which adds to our credibility.

We are currently working together on app maintenance, and I plan on using them for future work. One thing we are considering is allowing the app to sync with other business platforms that clients already use and making sure that transition is seamless.

What is the team composition?

My first meeting was with the CEO. After that, I worked directly with a team of four people—a project manager, two developers, and one designer.

How did you come to work with App Partner?

I had worked with an offshore development company to create the app prototype, but after that, I wanted to find a local development agency. I did some online research and they were one of the businesses that stood out to me. I ended up working with App Partner because of the reviews and success stories that I found.

How much have you invested with them?

$80,000–$90,000.

What is the status of this engagement?

I began working with App Partner in July 2017. The app officially launched in April 2018 but they continue to provide us with app maintenance.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since we only released about a month ago, we don’t have any user metrics but I have received a lot of good feedback from businesses that I’ve advertised to. They really like what the app offers them and how easily they can connect with customers. One client was very appreciative of our verified reviews because she had just had a negative interaction with a different review site.

How did App Partner perform from a project management standpoint?

While working with the initial project manager I was assigned, the project was not going as planned. However, App Partner quickly and seamlessly found a new project manager. After that, things went perfectly. The new project manager was very responsive to requests, provided suggestions, and went beyond what I expected of him.

There was a lot of communication between us throughout the entire process. We used Basecamp, which enabled me to post on the message board, receive email notifications when there was a reply, and select who would see my messages.

What did you find most impressive about them?

They accept ownership over anything that goes wrong or needs to be fixed. They’re professional, responsible, and accept responsibility for issues without pointing fingers.

Are there any areas they could improve?

When the project manager was off-site, people wouldn’t respond as quickly but that only happened once or twice.

Our project would have gone much more smoothly if there had been more clarification as to the scope of work. There were times when the schedule of work and scope of work didn’t perfectly align, which was frustrating. Everything should have been outlined more clearly.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

iOS Mobile Design & Development for Social Media Application

“I felt they were part of the team, and they seemed to really care about what we were doing.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June 2014 - Aug. 2016
Project summary: 

App Partner designed and created a social mobile app that integrated data across multiple platforms and included a user messaging feature.

The Reviewer
 
1-10 Employees
 
New York, New York
Founder, Mobile App
 
Verified
The Review
Feedback summary: 

The app functioned very well, and App Partner exceeded expectations on their assistance with business/marketing aspects of the project. They worked collaboratively and efficiently with a team that had no prior experience with development.

BACKGROUND

Introduce your business and what you do there.

I created a social media app that identifies your relationship with another person across multiple platforms.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with App Partner?

I was looking for a U.S.-based company that could design and develop the app at a reasonable cost.

SOLUTION

What was the scope of their involvement?

We went to App Partner with the idea and a general sense of how we wanted the product to look and feel. We hadn’t done a development project before and needed a team that could work collaboratively despite our lack of experience. They were able to step in and not only help us build up the business side, which they went above and beyond on, but also take a lead on creating the app itself.

They started with creating wireframes to give us a sense of the layout, developed the app once we had settled on a design, and even got it approved for launch on the App Store. They also built a robust and reliable messaging feature to the app, which is crucial for social apps these days.

What is the team composition?

I worked primarily with a project manager, but the development staff was looped in on issues that required a team-based solution.

How did you come to work with App Partner?

We were based in Washington, D.C. at the time, and did a comprehensive review of development companies on the East Coast. We eventually narrowed it down to seven or eight different companies and started to reach out to companies that had worked with them for references. App Partner came highly recommended, and we ended up going with them.

How much have you invested with them?

About $60,000 in total.

What is the status of this engagement?

We started working together in June of 2014 and concluded in August of 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app worked for what we wanted it to do, and it did very well. Ultimately it was a failed project, so there isn’t anything from the business itself that we can point to. The app functioned exactly as we wanted it to though.

How did App Partner perform from a project management standpoint?

They performed very well. They were local and made themselves readily available. They used Basecamp for tracking progress. I felt they were part of the team, and they seemed to really care about what we were doing.

What did you find most impressive about them?

There was a sense that they cared about you accomplishing your goals. They weren’t there to just take directions, build something, and then move along. They took pride in cultivating their relationship with us. At the end of the day, I just really liked the team.

Advice for potential customers?

Meet with them in person, and make sure you can communicate your goals effectively. It can be hard to articulate specific details, and if you don’t have a team that’s willing to dig in and understand what you put on paper, it can be a waste of time. We never had this problem with App Partner.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Dev for Prom Dress Retailer

“Our relationship never felt one-sided; it was like we had in-house dev and project management.”

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2017 - Ongoing
Project summary: 

App Partner both updated an outdated iOS app and built an Android version. They designed all the pages and integrated a “speed shop” feature that allows the user to make purchases within the app.

The Reviewer
 
51-200 Employees
 
New York, New York
Product Manager, Retail Company
 
Verified
The Review
Feedback summary: 

Unlike other agencies, App Partner is flexible and willing to collaborate on the dev process. The app had 54 transactions and a conversion rate of .70% within the first three weeks, doubling the number of sales from the previous app over the same time period.

BACKGROUND

Introduce your business and what you do there.

I’m the product manager for a retail company. I’m in charge of the product development for our brand that sells Prom and special occasion dresses to teenage girls.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with App Partner?

We wanted to update and redesign our old iOS mobile app and build one for Android, as well. Additionally, we wanted customers to be able to buy dresses through the app because the original app redirected users to the website.

SOLUTION

What was the scope of their involvement?

We held an initial kickoff meeting to discuss what we wanted the app to do and how we wanted it to look. We brainstormed ideas, created user flows, and went through every single screen we wanted to build. After we decided on everything, we began the build, working closely with their UI/UX designers.

The screens went right into dev after approval, which made it a quick and iterative process so nothing bottlenecked the project. After we finished the initial build, we tested various versions of the app, using both of our quality assurance teams. Finally, we finished the build by launching the iOS and Android versions of the app, and now we’re in the maintenance phase and making small tweaks and updates to the product.

What is the team dynamic?

We have a project manager, who I’m in daily contact with. App Partner’s co-CEO helped with marketing analytics and push notifications, and we work with a few developers on a daily basis. We have a dedicated iOS developer as well as an Android developer, and they have leads who oversee them and provide guidance as needed.

How did you come to work with App Partner?

We found App Partner on Google. We wanted a local company so that we didn’t have to fly all over the country or worry about conflicting time zones. They have a lot of retail experience, and we were impressed with previous apps they’d made, so we hired them.

How much have you invested with them?

We’ve spent under $200,000.

What is the status of this engagement?

We began working together in April 2017 and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Within three weeks of launching the app, it already had 54 transactions and a .70% conversion rate, which was much more than we were expecting. Our user base for the iOS app is already over 5,000, and it’s been out for less than a month. It’s brought in over double the total revenue over the same time period just in the last few weeks alone, and the UI/UX is absolutely seamless.

With the old app, customers would stop using it after a few days because they knew it would send them to the site to make any purchases. Now, people are consistently returning and using the app on a regular basis.

App Partner is transparent about any bugs they find and immediately start trying to fix it. We’ve actually turned around some patches within a day, and that includes taking it through three development stages to make sure it works appropriately.

How did App Partner perform from a project management standpoint?

The communication is fluid and open. We talk via Slack or the phone regularly, and it’s always easy to get ahold of an actual person. We use Basecamp for longer conversations, and they’re flexible with our internal project management software and how we run things. Because they’re so close, we also have face-to-face meetings when we need to go over designs.

What did you find most impressive about them?

App Partner is always willing to listen to our ideas and collaborate on a project together. With a lot of other development companies, they often require you to do things their way, but App Partner isn’t like that. They know we’re more familiar with our brand, so they were willing to make adjustments that we thought would improve the overall user experience. Our relationship never felt one-sided; it was like we had in-house dev and project management because the team was so devoted to our company.

Are there any areas they could improve?

It would be nice if they had more knowledge of third-party tools that would benefit our app. We wanted to use Mixpanel for push notifications, and App Partner wasn’t familiar with that technology, so it took some extra time for all of us to learn about it.

5.0
Overall Score We hope to work with them in the future.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Deadlines were pushed back a few times.
  • 5.0 Cost
    Value / within estimates
    Compared to other competitors , we got quality work for reasonable cost.
  • 4.5 Quality
    Service & deliverables
    They provided quality UI and code, and issues were fixed promptly..
  • 5.0 NPS
    Willing to refer

Mobile App Dev for Smartphone Communication Devices

“App Partner gets all their work done on time, and the quality is always phenomenal.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
May 2014 - Ongoing
Project summary: 

For over three years, App Partner has augmented the engineering team to streamline and improve development. They update existing apps on Android and iOS, doing architect, design, code, and unit testing.

The Reviewer
 
11-50 Employees
 
New York, New York
COO, Communications Company
 
Verified
The Review
Feedback summary: 

App Partner requires minimal oversight and proactively approaches every project. The team is collaborative and friendly, fostering a positive work environment. Although they’re only on site three or four times a week, they don’t fall behind in their assignments.

BACKGROUND

Introduce your business and what you do there.

I’m the COO of a company that develops a radio device for smartphones to communicate in environments without cellular coverage.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with App Partner?

We needed a development team to update our apps and create functionality for a new product we’ll be launching soon.

SOLUTION

What was the scope of their involvement?

Most of our apps need to be enhanced with new features and functionalities, and App Partner is essentially our onsite engineering support. We have a local engineering team and App Partner augments their work, helping with architect, design, code, and unit testing various Android and iOS apps.

One of our apps is a landscape map view that lets users locate the persons they’re communicating with while also accessing a chat window on the same screen. App Partner mainly does frontend and design, and the new product will be folded into an existing app.

What is the team dynamic?

We have four developers assigned to our team.

How did you come to work with App Partner?

The founders of our company developed the relationship.

How much have you invested with them?

We’ve spent around $500,000.

What is the status of this engagement?

We began working with them in May 2014, and the work is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

App Partner gets all their work done on time, and the quality is always phenomenal. We’ve been partnered with them for over three years, so that should say how satisfied we are with their work.

How did App Partner perform from a project management standpoint?

They work on site three or four days a week, so we’re in pretty constant communication with them. Their entire team is flexible, accommodating, and professional.

What did you find most impressive about them?

App Partner is well-experienced in app development. They’re able to jump in at any stage of a project, and they know how to work together to accomplish complicated tasks.

Are there any areas they could improve?

It would be nice if they could be on site five days a week.

5.0
Overall Score We have a strong relationship with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

iOS MVP Dev for Meal Hosting App

“I ended up with something that I am very proud of, and they helped me get that.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2016 - Ongoing
Project summary: 

App Partner developed an application that allows people to connect over a meal. They started with an initial static prototype and then built a MVP for iOS with minimal bugs.

The Reviewer
 
1-10 Employees
 
New York, New York
Kerry Fulton
Founder, Diner App Co.
 
Verified
The Review
Feedback summary: 

The application is well received in the iOS market with 400 downloads and a retention rate of 70%. App Partner communicated in a timely manner, and provided a supportive post-development service.

BACKGROUND

Introduce your business and what you do there.

I am the founder and CEO of Diner App Co. I created an app that brings people together over meals.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with App Partner?

I wanted to bring people together over a meal for a real-life experience. When someone is on their phone while eating, it means, “don’t talk to me.” I wanted to use that technology to facilitate connection.

SOLUTION

What was the scope of their involvement?

I went to App Partner and asked for a prototype of the app I had in mind. We fleshed out ideas, we worked out a flow, we designed a wireframe, we thought up features, and we discussed how the features would and would not be useful.

I took this static prototype to market and showed it to people. From there, I crowdsourced money and raised a family and friends round to go back to App Partner and build my first minimum viable product (MVP). I went back with research, feedback and a new business model. We looked at my business model and discussed how we could build out specific features and attributes. The app was released in August and I work with them weekly.

They have a great support system for post-development. After the release date, App Partner spent some time on my app to fix bugs, make adjustments, and add a few attributes.

What is the team dynamic?

I work with a project manager and a developer from App Partner. I brought in my own designer and they worked together. 

How did you come to work with App Partner?

My son was researching the best app development companies in New York for a seed investment firm, and App Partner came up at the top of the list. It was important that I could work with someone local so that I could sit and talk with people or call them if need be.

How much have you invested with them?

About $42,000.

What is the status of this engagement?

We started working together in January 2016 and currently work together in post-development.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I have received a lot of feedback from people in the market and currently have 400 downloads with a 70% retention rate. The app is currently just on iOS and is bug-free. Once I raise my seed round, I’ll be adding new features and developing an Android version.

How did App Partner perform from a project management standpoint?

We mainly communicated either online or over the phone. Communicating online allowed us to keep a record of everything we talked about, what we’ve done, where we’re going, and what still needs to be done.

I’m old school and preferred having everybody’s phone numbers, and they always take my calls. At one point, my app wasn’t working, and I was able to call them up and resolve it immediately.

What did you find most impressive about them?

I was the kind of customer that had to see something fleshed out, only to change my mind a little bit. App Partner was very patient with me.

I didn’t know how long it would take when working with App Partner, but they were always able to produce what was needed in a timely matter.

As I had a good experience with them while I was doing my MBA at Stern, I recommended them to my classmates. I then got an unprompted e-mail from Drew, the Co-CEO of App Partners, thanking me with free hours.

Are there any areas they could improve?

They could improve their design capabilities, I brought my own designer from outside. They should also invest in experienced product managers, not only project managers, to assist novice entrepreneurs, such as myself.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Dev for Social Media Marketing Agency

“They’ve always met their delivery dates, both in quality and on time.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Oct. 2012 - Ongoing
Project summary: 

App Partner provides long-term support to a social agency, working on app development for iOS and Android. They’ve worked on the frontend design and the backend operating system of a variety of different apps.

The Reviewer
 
11-50 Employees
 
Chicago, Illinois
Michael Mullarkey
CEO, Brickfish
 
Verified
The Review
Feedback summary: 

One game they designed exceeded its first 90 days goal by over 100%, gaining more than 150,000 downloads in 4 weeks. The team complements the in-house team well, bringing a wealth of mobile expertise, and is experienced, communicative, and responsive, as illustrated by the long-term partnership. 

BACKGROUND

Introduce your business and what you do there.

I am the CEO of Brickfish. We help large brands build, manage, and monitor what they do across a social graph.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with App Partner?

We’ve worked with App Partner over the last three to four years. We’ve had large scale clients who come to us with multiple development needs which, at the time, exceeded the staffing capability we had. We reached out to them for specific projects, and then it grew into a much larger relationship. 

SOLUTION

What was the scope of their involvement?

One of our engagements was for a candy brand. They were looking to grow their business. We had to put together a large campaign promotion around creating new characters. We worked with App Partner to create an iOS and Android app. We also created the concept for a 3D game using Unity Technology, as well as the play-to-win strategy.

In that project, most of the work was on the iOS and Android app. They made sure that we were able to submit it to the App Store, get a process, and get any questions answered or adjusted. We allowed four weeks for the App Store process, and in actual fact, we got through in seven days with a couple of small adjustments. That allowed us to get to market on time, if not early. 

What is the team dynamic? 

We worked with six to eight members of their team, both on the frontend design and the backend operating system for the platform, along with other team members for project management and mobile strategy.

How did you come to work with App Partner?

We had seen some of the other apps that they had built working with third parties so I met with Drew [Co-CEO, App Partner], Justin [Co-CEO, App Partner], and their team. I saw their full capabilities, specifically around game strategy and gameplay. Our focus is on a holistic approach to marketing for digital, social, mobile, and in-store, while their focus is mobile. We needed to augment our campaign with that project expertise. 

How much have you invested with them?

$500,000–750,000. 

What is the status of this engagement?

We started working together in October 2012 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

For this game, we exceeded all the initial goals for the first 90 days by over 100%. In the first four weeks, it was downloaded more than 150,000 times. It helped us gain in-store traffic and sell-through for the retailer and for the manufacturer. The game got high ratings and reviews based on its complexity and its quality. 

It also helped us solidify our relationship with the client, which led to millions of dollars of additional work over the next couple years. 

How did App Partner perform from a project management standpoint?

We had outstanding project management leads in the very beginning to scope out the project and constant communication. That was invaluable for us because we were working remotely. We had builds and code review every other week. They always met their time and dates. 

We worked in Basecamp and also used Slack. We used GitHub as a repository for some of the digital assets. We both have a lot of the same open source or subscription tools. 

What did you find most impressive about them?

They’re a senior team that’s very experienced in understanding the quality that’s expected. They’ve always met their delivery dates both in quality and on time. If there were any issues or adjustments that come up during a project, they bring them up immediately.

Across all four or five App Store applications that we’ve built with them, we’ve always got through in the shortest period of time and with flying colors. They offer support after the applications are launched. They’re very responsive in doing that work in a reasonable time and for a reasonable price.

Are there any areas they could improve?

They have such a quality offering that they would benefit from moving to more complex engagements. I have that much belief in them. They would do very well at it.

Do you have any advice for a future client of theirs?

Make sure that Drew [Co-CEO, App Partner] and the senior management team understand what the goals are. Check in with them throughout the project, but understand that they have very talented people that will deal with the day-to-day. When issues come up, don’t be afraid to pick up the phone or send a quick email or Slack message to communicate with them. They’re very responsive.

5.0
Overall Score We would hire them again and we’re always willing to give a good reference.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Over five different projects, they’ve delivered on time and to a schedule every time.
  • 4.5 Cost
    Value / within estimates
    They’re worth every dime we paid them, but we’ve seen their rates increase the last couple of years. 
  • 5.0 Quality
    Service & deliverables
    We have outstanding ratings from third parties that looked at the apps after we launched.
  • 5.0 NPS
    Willing to refer
    We have recommended them to other partners that we have.

Mobile App Dev for Secure Location Services Platform

"They made it very simple for me. It’s been easy working with them."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2017 - Ongoing
Project summary: 

App Partner helped a startup design, develop, and launch an iOS app. The app allows users to monitor proximity without compromising their privacy or revealing their exact location.

The Reviewer
 
1-10 Employees
 
New York, New York
Founder, Location Services App
 
Verified
The Review
Feedback summary: 

The app's user-friendly design and useful functions earned positive feedback from users. App Partner distinguished themselves through their responsive communication and flexible schedules. Their willingness to provide thorough explanations made them an excellent partner for a startup.

BACKGROUND

Introduce your business and what you do there.

This application provides location services. It’s a proximity meter that hides the location you start from and keeps your privacy. I’m the founder of the company.

The app could help many people. Restaurants could use the app so they would know if the person who reserved a table is close enough to hold the table or not. Federal Express, UPS, or the U.S. Postal Service could also use the app, and this could help alleviate the problem with packages being stolen. You could know the package’s specific proximity to your home, so you could call your neighbor and have them sign for it instead of leaving it unattended. It could be used for doctor’s offices, dental offices, and family gatherings. Parents could also use if their children are traveling to know when they arrive. Some teenagers wouldn’t want to give up their location, but parents want to know when they’re heading home so the teenager accepts the invitation and the parent knows when they’re moving, when they’re heading home, and when they get there.

I am a three-time cancer survivor, which gave me the inspiration to find something that can generate funds for cancer research. A large portion of the proceeds will be donated to cancer research.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with App Partner?

It’s a free utility app. I don’t have a technology background so I needed help to create the app for iOS.

SOLUTION

What was the scope of their involvement?

When I first went to them, I shared a few drawings that I had done. A member of their team produced some design schemes, and I fell in love with them. It made me feel that she understood what I wanted this app to do and what I wanted it to look like. I was very happy with what she presented, and I selected the features and colors that I wanted. I felt at ease when I initially met with Drew Johnson who is the co-CEO and founder. He understood what I wanted and how to go about it. He gave me a set of simple steps that we would take to reach my goal in writing and explained what to expect at each step.

We’re close to launching it. It’s going to be a soft launch. We used an app called HockeyApp to allow us to send it to people to test it before presenting it to the App Store. But the HockeyApp confused some people and some weren’t able to download it correctly. We let people know that we want them to test it and tell their friends and this way, we’re collecting feedback.

How did you come to work with App Partner?

I found them on the Internet and I read about them on Clutch.co. They were very helpful and the conversation I had with Drew sold me on working with them. He encouraged me to meet with them to discuss my goals and what it would cost. I felt a personal connection with App Partner from the beginning.

How much have you invested with them?

We have spent $41,000 so far.

What is the status of this engagement?

We started working with them in January 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I showed it to someone who had developed some apps in South America and he said it was very well made. It seems user-friendly and I’m very happy with it. Other people that have seen my app say they love the color and the feel of it, and they’re happy with it too. I get criticism about it taking too much time to use, so we want to make a quicker way, and I think we’re getting there.

How did App Partner perform from a project management standpoint?

They’re very communicative. We communicate through Basecamp, WhatsApp, or Google Hangouts. I live in the Dominican Republic and a lot has been done through email as well. I fly out to meet with them every two months when I go for checkups. I have no complaints with the way we’ve communicated and their quick response and their set-up time for meetings.

What did you find most impressive about them?

I’ve been really impressed with them because they know I have little knowledge in this industry, and they don’t tell me what I should or should not do. They give me examples of what could happen depending on what road I take, and that has helped me make decisions that have saved me money and helped me produce what I want. The project started out one way, and it has developed and improved because of their help. They give me options and that’s what I’m most thankful for.

They made it very simple for me. It’s been easy working with them and I’ve learned a lot from them. They were never pushy; they let me work on my speed on my terms, and I appreciate that. I felt good working with them. They’ve been very helpful and friendly. They want to create what I want. I’m very happy with them.

Are there any areas they could improve?

The only difficulty we’ve had is HockeyApp; it’s cumbersome for people that are not accustomed to a lot of gadgets. By launching this way, I couldn’t get full feedback from a larger group. If there was another way that they can have the app tested at a larger scale without the HockeyApp, that would be good.

5.0
Overall Score They were excellent. If I develop another app, it would be with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’ve been punctual for meetings. They’ve always delivered on the dates they said they would deliver.
  • 5.0 Cost
    Value / within estimates
    Their pricing seems very fair. Having face-to-face communication and no time difference increased the value they provided.
  • 5.0 Quality
    Service & deliverables
    They’ve done everything they said they would do. They’ve completed every task when they said they would. I’m very happy with them.
  • 5.0 NPS
    Willing to refer

Mobile App Prototype Creation for e-Learning Platform

"App Partner put in the effort to customize their services to our needs and really listen to us."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2017 - Sept. 2017
Project summary: 

App Partner built, tested, and refined a mobile app prototype for a consulting firm. The app allows users to listen to stories offline and complete interactive lessons and assignments.

The Reviewer
 
11-50 Employees
 
New York, New York
Jerome Deroy
CEO, Narativ Inc.
 
Verified
The Review
Feedback summary: 

The prototype's attractive design and user-friendly audio functions received positive feedback from test users. App Partner's solid management, responsive communication, and proactive delivery were crucial to its success. They invested in the project's success and valued robust collaboration.

BACKGROUND

Introduce your business and what you do there.

I run a company called Narativ and I’m the CEO. We are a communication consulting firm and we also produce media for companies. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with App Partner?

We have a number of clients that we work with at any given moment. When we reached out to App Partner, we were at a juncture in our business where we were thinking of how to scale what we do. Our business involves company interventions, which required us and people from the company to be at a certain place, at a certain time, and often that would pose some hurdles for the company.

We were thinking of ways to avoid that and had the idea of creating an app that would allow us to deliver some aspects of our method. 

SOLUTION

What was the scope of their involvement?

We had a prototype created that we could then bring to clients for feedback. The idea was to test it out a little in the real world before creating the full-fledged app. Right now, we're in the process of talking to our clients about this prototype and having them see it, test it out, and give us some feedback. The next step will be to come back to App Partner before the end of the year and say what needs changing, and reporting what works and what doesn’t.

What we're trying to do with this app is to collect stories when we work with certain clients, record those stories, and put them in the app so that other people in the company can listen to these stories. The app includes lessons and assignments that are based on the stories. 

The app’s interface is like a podcast so you can listen to it anywhere you go, even if you're offline. App Partner did some research to find other podcast apps that might be good models, and then they created something that I thought was quite original, with a very easy way to play the stories, then the lessons and assignments. It offers an interaction between the user and the app.

How did you come to work with App Partner?

Our CTO did some research and found three or four companies. We met with each of them, and then we met with Drew, the CEO of App Partner. I was put at ease that I was meeting someone at a high level.

We met at their office and they really helped us from A to Z, starting with brainstorm sessions to figure out exactly what our needs were. They helped us to refine and define our ideas.

How much have you invested with them?

We’ve spent $10,000 to get to this prototype over a period of a couple of months.

What is the status of this engagement?

We started to work with them in February 2017 and the engagement has stopped for now. The idea is that we’ll review all of the feedback and see how we can move forward to a live app at the end of this year.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

What’s nice about the prototype is that you can get a pretty good idea of what the live version is going to look like. In terms of qualitative feedback, we’ve received some really good feedback from our clients who enjoy the design, the flow of the prototype, and how you move from one task to the next. The best feedback we got was on the audio player and also that the app is very intuitive and makes sense. I feel like we’re on the right track.

How did App Partner perform from a project management standpoint?

They were great in terms of project management. We met with Drew first who had introduced me to the team, which consisted of their chief designer who immediately put us on Basecamp. I found that to be pretty helpful. They would communicate with us through Basecamp which works well.

They were very responsive. As soon as we had questions, they would get back to us within 24 hours. If they couldn’t do that, they would give us a clear alternative timeline. The other thing I should say is that everything was done on time. We never were really waiting around for anything; if anything, they were the ones who were waiting for us. But I thought they were very responsive and very good at catching things that might need our attention.

What did you find most impressive about them?

This is the first time we’ve done something like this, but just from the meetings that I took with other app developers, App Partner was more relatable. The way that Drew listened to our needs made me feel like we’d been heard. It didn't feel like we were going to be taken through a cookie-cutter template after which they’ll spit something out at the end — I felt that way with other providers. App Partner put in the effort to customize their services to our needs and really listen to us. They genuinely valued our input even though we had no experience in this field.

Are there any areas they could improve?

I can’t really think of anything. For me, the real test is going to be when the app goes live and how it gets maintained. We have an agreement that they will respond to any glitches during the launch.

In terms of the process so far just to get us to a prototype, I really don't think there's any criticism that I have or anything that they might be able to improve on. The most important things to me were communication and the result. On those two fronts, they really checked the boxes.

5.0
Overall Score They helped us understand what we really needed and defined it. I'm very happy overall.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were always on time and gave us plenty of notice for meetings and scheduling.
  • 5.0 Cost
    Value / within estimates
    They were among the only ones who actually offered us to do this for under $10,000.
  • 5.0 Quality
    Service & deliverables
    Clients seem to be happy and we definitely got the results we wanted.
  • 5.0 NPS
    Willing to refer
    I've done that already. 

Mobile App Dev for Workers Comp Insurance Provider

"App Partner made sure that we were happy and maintained constant contact."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2016 - Ongoing
Project summary: 

App Partner conducted a comprehensive review and redesign of a mobile solution (iOS and Android), providing full-stack development with intuitive navigation and feature improvements through 6 resources. 

The Reviewer
 
11-50 Employees
 
New York, New York
Vincent Bell
IT Director, The Black Car Fund
 
Verified
The Review
Feedback summary: 

Since launching in app stores, the new version boosted download numbers over the past 6 months and attracted positive feedback due to its reliable performance and streamlined UX/XI. App Partner’s dedication, robust project organization, and satisfactory customer service encourage productivity. 

BACKGROUND

Introduce your business and what you do there.

I am the IT director of The Black Car Fund. We provide workers’ compensation insurance to independent contractors who work in the black car and limousine business in New York state. We cover corporate and travel-management company drivers. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with App Partner?

We wanted to redesign our app and offer claimants a quicker way to report accidents to us. Our original app developer went out of business, and we’d had a difficult time with them. 

SOLUTION

What was the scope of their involvement?

App Partner provided a comprehensive review of our current app and suggested a way to migrate it to current technology. It had been designed around 4 years ago and was outdated. It needed a redesign and some additional features. Our app was developed natively for both iOS and Android. App Partner worked both on the frontend design and the backend of the app.

They redesigned and redeveloped the whole app from start to finish and offered some feature improvements for choosing dates and locations. App Partner also redid the login process, making it more intuitive and agile for users. They launched the app on stores and turned over everything to us.

We had a project manager and 5 other resources assigned to us.

How did you come to work with App Partner?

We searched for local companies on Google and talked to 4–5 vendors. Based on time and cost proposals, App Partner won the project.

How much have you invested with App Partner?

The cost of their work was around $40,000.

What is the status of this engagement?

We started working with App Partner in September 2016. They finished the core part of the project, but we are discussing further additions. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

The new version has gotten more downloads in the first 6 months compared to the previous app. Users like the new app better; it’s cleaner and doesn’t crash. The database seems to function more effectively, and the update process is quicker. App Partner has been generally better at responding to issues.

How did App Partner perform from a project management standpoint?

From start to finish, we had a cohesive project. App Partner was a great team to work with. They kept everything up-to-date and used OnBase to keep track of different deliverables. App Partner made sure that we were happy and maintained constant contact.

What did you find most impressive about App Partner?

They’re dedicated to us as the customer.

Are there any areas App Partner could improve?

No.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They generally kept to the project schedule, even when we needed to change something.
  • 4.0 Cost
    Value / within estimates
    Apps aren’t typically cheap. App Partner was midrange, based on our expectations, so we were happy.
  • 5.0 Quality
    Service & deliverables
    The application and service were as expected.
  • 5.0 NPS
    Willing to refer
    I would recommend App Partner.