Could you share any statistics, metrics, or other feedback from this engagement?
It was very unique to have someone who is very professional in developing the back-end of a CMS, but also has an eye for the design. For example, very often programmers just work on the coding process and just do only what you ask them to do. In contrast, Ape would ask us what we are trying to achieve.
They knew why we created the design in a particular way, but would then suggest a better way to accomplish what we were trying to achieve. They not only did what we asked them to do, but they really tried to make sure we did things the best way possible, and that was very good. They were very informal and friendly, but they were also professional. It was a very good mix.
How did Ape Unit perform from a project management standpoint?
Ape Unit did very good work, and the connection between their team and ours was good. They managed both the technical development part and the project management part very well. There was a very good understanding from both sides.
What distinguishes Ape Unit from other providers?
They think ahead, and they are good at pointing out when they think a certain path might be wrong. They're very reliable, flexible, and fast. When we asked for a quick change, it was not a problem. They understood that it was necessary, and they executed it as fast as possible.
Is there anything Ape Unit could have improved or done differently?
They would sometimes deliver a piece of work that they said they checked, but when we checked it – for example, the search engine they implemented – it didn't work. Maybe they could improve their process of quality review. I don't know if this was an issue because of time, but this could be improved. When we get something from them, we want to know that it's 100 percent ready, not just 90 percent. This is something they need to work on; otherwise, it could cause problems.