What evidence can you share that demonstrates the impact of the engagement?
I’m a developer myself, so I review a lot of their coding, and they do a great job. When we did the incentive management system, when we finished the first sprint, we reviewed the code and took it to our end client. They were pretty impressed with how quickly we were able to progress in that one-week sprint. I have complete confidence in the work that they do. I do review and check it, but I’m always confident in the work they give back.
How did Anuitex perform from a project management standpoint?
We provided a bunch of user stories to them, as well as all the wireframes. At the end of every sprint and during the sprint, they’d mark all the user stories that had been completed. We’d get code drops from them at the end of the sprint, and I would review those as well. We worked quite closely trying to provide the system to the end client. If there were any issues, bugs, or changes, it’s never been a problem. They’re always eager to work. We’ve never had issues trying to explain our requirements to them.
They’re very flexible. We’ve had projects where we’ve got our VSTS, which is Azure DevOps now. I uploaded all the user stories into our board and the project manager would maintain the tasks on there. They use Trello. Depending on the project or the client, we would manage the project in different ways. Usually, we take an agile approach, which works well with them. We communicate via Skype. They send a message every morning to tell us what the team is working on. Every evening, we get an update on all the tasks that are completed through the Skype group. It’s brilliant. We know exactly what’s been done and I can quickly check what’s happened.
What did you find most impressive about them?
I’m impressed with their communication skills.
Are there any areas they could improve?
Sometimes they rush to get the work out to keep us happy. For me, quality over quantity always wins. I prefer to take a little bit longer.
Do you have any advice for potential customers?
The clearer you are with your requirements, the better the delivery is going to be. Be frank and open about what you want and they’ll bend over backward to give you what you need.