What evidence can you share that demonstrates the impact of the engagement?
The best metric is that, before introducing the new system, the tender team was about to expand a bit. After introducing the system, we’ve kept the same headcount. The new system is quicker and handier than the old one.
How did Antologic perform from a project management standpoint?
We were time-pressured so we prepared a detailed timeline at the start of the project. We divided the project into eight milestones, with a deadline for each milestone. They met the deadlines, so it was good.
What did you find most impressive about them?
It’s their business-specific knowledge. This is probably because we’d worked with their project manager before. Antologic knew us and the business specifics of our work, so it was really easy for their team to translate the business needs into technical specifications.
I come from the IT world, and it was important that the developers maintain good contact with me. If they had any issues or had two options to choose from, they always consulted with me.
Are there any areas they could improve?
It was a good project, performed in a model way, but there were some problems in the beginning. If I had to mention something, it would be for them to look over the system more just after its launch. We had 1–2 situations that could’ve had quicker responses. Overall, it’s been really good, though.
Do you have any advice for future clients of theirs?
I would recommend Antologic, and I’m really glad to be working with them. I’d suggest that clients talk to them a lot, and prepare themselves. There are a lot of questions that are important for process building. Clients should be prepared and know what they want to have.