Software Solutions to Transform your Business
BUILD A TEAM FROM OUR POOL OF EXPERTS OR HIRE THE ROLES YOU NEED TO AUGMENT YOUR IN-HOUSE TALENT
Offices worldwide — Western and Eastern Europe, the US, Australia
Over 1800 experienced and qualified IT professionals are ready to start within 10 business days. You control the hiring process, reviewing CVs and trialing professionals, and there’s a 6-month warranty on all our code. Since 2007, Andersen’s staff have delivered over 915 successful projects.
Andersen’s Developers, Business Analysts, Designers, Project Managers, and other development professionals will deliver your project end-to-end, on time and in budget. Alternatively, we can step into key roles to augment your existing team.
Along with high-quality software development, the company offers a wide range of testing services, including manual and automation testing for mobile, web, and desktop applications, QA audit and consultancy, Test Management, and Performance Testing. Andersen’s QA team consists of ISTQB-certified experts with extensive experience in software testing who can either participate in the development process of your software or provide QA as a separate service.
Andersen has delivered projects in:
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Finance
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Healthcare
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eCommerce
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IoT
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Media and Entertainment
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Big Data
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Machine Learning
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Deep Learning
Professionals available:
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Mobile developers
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Web developers — front-end and back-end
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QA Engineers — manual and automated testing
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Project Managers
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UI/UX Designers
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Business Analysts
We utilize a variety of popular and reliable technologies:
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Front-end (JavaScript, React.js, Angular, Vue.js)
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Back-end (Java, C++, .Net, PHP, Ruby, NodeJS, Python)
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Frameworks (Zend, Symfony, Yii, Ruby on Rails, Django, ASP .NET MVC)
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Mobile (Swift, React Native, Ionic, Xamarin)
headquarters
other locations
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23 Vladimirsky Avenue, off. 801, Renaissance Hall Business centerSt.Petersburg, SPE 191002Russia
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Tour Maine Montparnasse, 53 ème étage, bureau 5307 bis. 33 Avenue du MaineParis, A75 75015France
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Focus
Portfolio
GlobePayroll, Samsung, Marvel, Media Markt, IHS Markit, BNP Paribas, TUI, FTI, Johnson & Johnson, Parabellum, Siemens and more
IT solutions for Mercedes-Benz Cafe
About company
Mercedes-Benz is a German vehicle brand known worldwide for its luxury vehicles. In 2018, Mercedes-Benz was the largest seller of premium vehicles in the world, having sold 2.31 million passenger cars.
Challenge
As the government of Moscow took a decision to remove all the car dealer’s showrooms from the city center, the company needed another way to maintain its brand presence in Moscow, where its potential customers concentrated most. The possible solution to the problem became the concept of Mercedes Me Café.
Solutions
- implementation of the concept in the form of an isolated software for Windows OS, with its own browser, social networks, email clients;
- introduction of the possibility to order meals and drinks, pay bills, interact with the multimedia marketing materials;
- development and integration of the AI-based system that suggests a user the most suitable car based on their appearance identification: age, sex, clothing style and color, hair color, mood, etc.;
- introduction of the possibility to play games, branded in the Mercedes-Benz style, on the touchscreens;
- implementation of other beautiful and interesting interactive elements that draw the visitors’ attention to the brand.
Results
- almost 25% of the cafe visitors signed up for a test-drive of a Mercedes car suggested by AI;
- Mercedes Me Café in Moscow has become an effective instrument of attracting new clients, which led to the appearance of similar Cafés in Hamburg and Beijing;
- within the first six months, the number of Café visitors reached 70,000;
- the number of sold cars has grown by 6,000 per year.
Software for auto monitoring over legislation changes (BNP Paribas)
About company
An international banking group, the world's 8th largest bank by total assets, which currently operates in 77 countries.
Challenge
The customer needed a solution for legislation changes monitoring, which should be universal and user-configurable to be equally successful in countries with different legislation, mindsets, and living standards.
Solutions
- an application with AI and ML components, which is able to process all incoming documents at a fast speed;
- an ETL module to instantly load provisions to the system, and the implemented algorithms automatically recognize useful information.
- a special computational platform in order to calculate and monitor dependencies, risks, etc.;
- electronic document flow, business-processes modeling and managing of them, management and synchronization of data.
Results
- toxic assets share is decreased by 7.3%;
- ROI of the project is estimated at 124%;
- the application is able to process a document of 500 pages within 2 minutes, while a person would spend no less than a week.
Management and search for standards platform (IHS Markit)
About company
A global leader in information, analytics, and solutions for the major industries and markets that drive economies worldwide.
Challenge
One of the problems many engineering companies face is electronic components management: obsolescence, counterfeit products, and the risks of violating environmental laws continue to grow, which causes losses in profits. Another challenge is information search, as engineers waste up to 40% of their time searching for information.
Solutions
- a database of over 500 million elements, which is regularly checked and supplemented;
- a platform that provides a single point of access to the most important information - the system includes an extensive library of more than 135 million documents;
- software is equipped with multi-language understanding, text understanding methods, context-sensitive help.
Results
- the platform has been implemented to more than 10,000 key customers in over 50 countries;
- the platform for searching and managing standards allows companies to reduce costs and the amount of time that engineers usually spend on research and design by 30%;
- in some companies, productivity increased from 30 minutes to 2 hours per day per one engineer, which is 600,000 US dollars annually in the form of savings per 40 engineers.
Software for self-service terminals and a recruitment portal (Media Markt)
About company
A European chain of stores selling electronic appliances with a total area of 8,000 square meters in 750 locations across the continent.
Challenge
The company needed technical solutions to solve the following challenges: aggregation of the product and stock-level data from each location, gathering of customer feedback to improve the loyalty program, streamline of the recruitment process, and refresh of the software for self-service-terminals.
Solutions
- software that aggregates information of product and stock in all the company’s retail outlets for the online-store in real time;
- system of surveys and questionnaires, data from these surveys is combined with purchase history and search requests to create a more personalized experience;
- store content filling system, a coupon system, a dynamic website menu for ease of use;
- support of a so-called abandoned basket: if there are goods in a virtual basket and no activity, a user receives a notification about their incomplete purchase;
- software for self-service terminals with a user-friendly interface and a lesser amount of steps needed to make a purchase;
- online recruitment portal, where job-seekers can easily apply to current vacancies.
Results
- the integration of real-time stock availability into the online store increased online sales by 14% within the first 6 months;
- 20% of customers opt to use the refreshed self-service terminals, thus reducing the burden on in-store staff;
- take-up of the new and improved loyalty program increased by 17% within the first 3 months, and the questionnaires continue to generate actionable feedback;
- the new recruitment portal increased the number of applicants for each role by 40% and helped to create a database of potential candidates for future vacancies.
Software for HR management and payroll accounting (GlobePayroll)
About company
The company is engaged in producing solutions for automating labor-intensive payroll accounting and HR-management processes.
Challenge
International companies face difficulties in personnel management and payroll accounting in accordance with the regulations of each particular country, spending a lot of money on various software and corresponding specialists.
Solutions
- a single software solution consists of several interconnected modules, besides, we created a mobile app where the most commonly used functionality is available;
- HR-module with well-structured information about employees, different documents and notification templates, with a possibility of monitoring KPIs;
- payroll accounting and data analyzing module that allows changing parameters for the payroll, monitor the amount of social contributions paid from salaries, view the dynamics of payments, assign additional payment or exclude a day from the payment in just one click.
Results
- after 6 months from release project ROI is above 130%;
- payroll accounting speed optimized and it’s 64% faster now;
- the cost for the accounting department and HR-specialists is reduced by 20%;
- the solution can support 20,000 users at a time and perform up to 1,000 accounts per minute.
Car rental application (OurCNC)
About company
A European company with a simple but innovative approach to car rental.
Challenge
The task was to build a car rental system capable of all the functionality common for other such systems with two conditions: the system should be keyless and highly intuitive.
Solutions
- a car rental platform consisting of a web admin part and a cross-platform mobile application that allows clients to rent a car for a certain time, book a car in advance, choose a car by several parameters such as class, cost, size, fuel, location, etc.;
- the use is simple: a user installs the application, registers, adds their ID and driving license information, finds the closest location to pick up a suitable car. Once the car is chosen the user receives a key-password which allows them to open the vehicle via Bluetooth;
- the application will help the user to find the closest and therefore most convenient place to park the car after finishing the trip. Payment is processed post factum.
Results
- the system positively stands out from the huge amount of similar products;
- the possibility to choose a car by class, cost, size, fuel, location, etc. increased the number of clients;
- the implemented car door lock system provided additional protection from the car thefts.
IT Improvements for travel services
About company
The FTI Group is a German travel group. The parent company FTI Touristik GmbH, based in Munich, operates and has around 90 subsidiaries worldwide. The group employs 12,000 staff worldwide and is the fourth largest tour operator in Europe.
Challenge
Improvement and optimization of the language school website, voucher implementation, redevelopment of the official website modules, and development of a cross-platform mobile application for more convenient usage.
Solutions
On the backend, most of the development was on TYPO3, which is a well-known German CMS. Frontend was Vue.js and Node.js. A lot was done using PHP. Also, we provided some design services like UI/UX specialists.
Results
Andersen has delivered four subprojects to the customer, and all of them have already produced positive results. Leading to an increase in customer loyalty and 16% of new clients. The work on the language and the main website’s performances has significantly increased the traffic. Switching to a new email provider resulted in significant cost savings. The new mobile application and voucher implementation ensured the convenience of the company’s services.
EHR system for clinics
About company
A software solution provider that helps to improve patient care at various healthcare facilities through their EHR product suite.
Challenge
The customer’s company was interested in making improvements to its electronic health record system for clinics - a web-based version of their existing EHR-system, an electronic medication administration record system to minimize the risk of prescribing conflicting drugs or treatments, and an electronic document management system.
Solutions
- a web-based version of the existing EHR-system that contain a patient’s medical history, diagnoses, medications, treatment plans, immunization dates, and test results;
- an electronic medication administration record (eMAR) system to minimize the risk of prescribing conflicting drugs or treatments and created an electronic document management system (DMS) for organizing and storing different kinds of medical documents.
Results
- the solution optimized the work of the staff and significantly increased their KPI (+49%);
- with the help of the integrated systems, the customer’s company managed to increase the quality of its medical services, which resulted in an increase in customer loyalty and attraction of new clients (+14%)
Refactoring, optimization and UI/UX Design for Interactive TV
About company
Interactive TV is a leading Russian telecommunications network that provides streaming access to over 100 channels via mobile applications for Android and iOS. The apps also offer time-shifting, watching videos offline, as well as using utilized adaptive bitrate technology for the highest quality video streams possible through a user’s connection.
Challenge
The customer’s subscribers complained they were slow to load and would quickly drain their smartphone batteries. Therefore, the upgrade the apps and a solution to reduce hardware load without limiting the functionality was needed. All these tasks were important to solve within the shortest terms.
Solutions
- optimization of requests in the existing codebase and development of a new database manager so that data are downloaded and filtered more efficiently;
- improvement of the apps performance and stability by upgrading an outdated API and adding advanced error processing techniques;
- improvement of the user interface by carefully balancing the needs of corporate brands, mobile platforms, and content within the size limitations of a smartphone display.
Results
- the work on the products was finished three weeks ahead of schedule and 6% under budget;
- the new apps load 90% faster, require 57% less energy, and ran significantly more smoothly than the previous versions;
- more than 100,000 subscribers downloaded the apps in the first twelve months leaving positive reviews on the App Store and Google Play.
Reviews
the project
Prototype & Dev Support for Financial Service Provider
“They’re very professional, well organized, and a pleasure to work with.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the director for a global financial solutions provider.
What challenge were you trying to address with Andersen?
I started a year and a half ago, and our company wasn’t an experienced tech provider, so a lot of development was done with some external companies. We didn’t have enough manpower or know-how in this area of software development.
What was the scope of their involvement?
They helped us create an HTML prototype with backend functionality to showcase the final product and features. We needed a proof of concept we could show potential clients to showcase that the product we were developing was solid and user-friendly.
What is the team composition?
I work with a team of four people.
How did you come to work with Andersen?
Andersen was already working on other projects for my company, so it was natural to bring them on for this project as well.
What is the status of this engagement?
We started working with them in July 2019 and the engagement is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
Their work is above average. The quality of their work is excellent. They’re very professional, well organized, and a pleasure to work with.
How did Andersen perform from a project management standpoint?
On a scale of 1–10, I’d have to give them a ten. They’re outstanding.
What did you find most impressive about them?
The whole process has been fantastic, from planning sprints, identifying next steps,to our daily interactions, they’re wonderful. They are free to approach me, if they get stuck, they call me. They’re very pragmatic and well thought-through.
Are there any areas they could improve?
I can’t think of anything negative to say about them.
Do you have any advice for potential customers?
I would highly recommend them.
the project
App Development for Digital Ordering SaaS Platform
"I'm most impressed by their skill to quickly get on board with new projects and requirements."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I work as a Scrum Master in a tech startup that produces mobile apps and SaaS services for the hospitality industry and restaurants.
For what projects/services did your company hire Andersen?
We hired Andersen to aid us in developing mobile apps running on our SaaS backend.
What were your goals for this project?
The goals were to get a working service up and running quickly, we had a clear concept and a semi-working backend that we chose to develop in-house.
How did you select this vendor?
Our company's CTO was familiar with Andersen from his previous jobs. Other companies were considered but Andersen was chosen based on knowledge of their skill sets.
Describe the project in detail.
We had produced wireframes and a backend API for the app, requirements were not well documented and a lot of work and planning was done ad-hoc. This was not a problem as Andersen provided very skilled and independent react-native developers for the Android and iOS versions of the app. Documentation has been provided simultaneously to the app development.
What was the team composition?
Initially the team consisted of one project manager and three react native developers. For this and concurrent projects the team has grown to seven people including more react native developers, one Business Analysts and QA personnel.
Can you share any outcomes from the project that demonstrate progress or success?
We don't have any metrics yet but are very happy with the work. Nigh-on impossible deadlines and a lot of ad-hoc requirements have all been taken care of swiftly. Our company is growing quickly and we have initiated several similar projects running in parallel, even this has been a smooth process.
How effective was the workflow between your team and theirs?
The workflow has been effective and Andersen have proactively suggested improvements in many of our work processes to aid us. We use Scrum/Scrumban methodology and Atlassian JIRA as our main tool. Language has not been a problem, communications are handled in English.
What did you find most impressive about this company?
I'm most impressed by their skill to quickly get on board with new projects and requirements. If we need a new resource, Andersen are able to find the right person for us very quickly.
Are there any areas for improvement?
There were some frequent personnel changes at the start of the project but luckily this did not cause major problems.
the project
Dev Support for Printing & Logistics Company
“They share their ideas with us and are eager to develop the best solution.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the head of IT at Elanders GmbH, a printing and logistics company.
What challenge were you trying to address with Andersen?
In Germany, it’s hard to find proper developers in web-based development. We were looking into nearshoring or offshoring our development resources
What was the scope of their involvement?
They offer us web development support.
What is the team composition?
There are two full-time developers.
How did you come to work with Andersen?
We found them in a Google search. We looked at a few companies, but Andersen was overwhelming in how they presented themselves and how good they were in development.
How much have you invested with them?
We spent €90,000-100,000 (approximately $100,000–$112,000 USD).
What is the status of this engagement?
We started working together in November 2019 and the work is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
The quantity of the work is really great. The people are very well educated and perform really well.
How did Andersen perform from a project management standpoint?
We communicate via Slack and Skype. Most of the communication with the developers is in English but we’re very happy that our main contact there also speaks perfect German.
What did you find most impressive about them?
The developers were fully integrated with our development team within a few days. They didn’t need to be told what to do explicitly. They use their own brains and are interested in creating really great solutions for us.
They’re not only workers for us but they’re real team members. They share their ideas with us and are eager to develop the best solution. They’re really a great addition to our team.
Are there any areas they could improve?
No, we’re totally satisfied with them. We’re thinking about hiring 2–3 more people but it’s currently on hold because of COVID-19.
Do you have any advice for potential customers?
It was all so well organized. We also flew them into Germany for a kickoff event for one week. The best advice would be to listen to them. They do everything for you.
the project
Dev Support for Technical Process Automation Software
“They have a very good ability to adapt to the processes of our company.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the VP of Quality Management for a process automation software.
What challenge were you trying to address with Andersen?
We needed development support.
What was the scope of their involvement?
They provide the main part of development as well as quality management and involvement in product management.
What is the team composition?
There are 12 people.
How did you come to work with Andersen?
They distributed a movie and wrote an email to my supervisor. We were impressed with the movie. They spoke very good German and were very promising.
What is the status of this engagement?
We started working together in January 2018 and the work is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
Their quality is high-level. They do reviews themselves. I’m very satisfied. The quality of the developers is dependent on the input that we have here. From time to time, the input isn’t ideal and then they have to ask more questions. As soon as they ask, they deliver high quality.
They have a very good ability to adapt to the processes of our company. They’re very good at improving processes. They helped us a lot with the basics here.
How did Andersen perform from a project management standpoint?
They come up with ideas on how we can work better together in Jira. We were suffering a little bit low on project management. They’re getting better. As we give them new requirements all the time, they couldn’t keep the original estimated target dates. We use a Scrum framework and it’s becoming better. The estimations are rather good.
What did you find most impressive about them?
They improved the quality of the product and added new features to the product.
Are there any areas they could improve?
Sometimes the programmers’ English could be better. In the beginning, we had only a few programmers whose English was a little poor, but training helped improve that.
Do you have any advice for potential customers?
The better you prepare the project, the better they can take part, anticipate, and implement the product you have. Be very prepared with having very good specifications available. The development is rather quick and able to understand. Treat the team as your own team.
the project
Remote Dev Staff Augmentation for Emergency Dispatch Center
"Andersen is very active in supporting us."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the development manager at eurofunk Kappacher, an emergency dispatch center.
What challenge were you trying to address with Andersen?
We needed remote development support.
What was the scope of their involvement?
Andersen provides development support. They augment our team with remote developers. We have local developers in all the teams, as well as product owners and scrum masters. Requirement management and project management are done on our side.
What is the team composition?
We have a team of seven individuals spread out over three teams. Most of them are software developers. We also have one DevOps engineer.
How did you come to work with Andersen?
My predecessors found them through an online search. Andersen had a very good availability of talent, and they were very cooperative. We also found the whole process of negotiating the legal framework worked very well for us.
How much have you invested with them?
We spent 300,000 € (approximately $329,000 USD).
What is the status of this engagement?
We started working together in December 2018, and our engagement is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
Andersen is very active in supporting us. They’re constantly in touch and checking if everything is going alright. With the COVID-19 situation, when we switched to more comprehensive teleworking overall, they doubled their effort.
There’s been a very good response to the situation on their part. We had some technical issues and the team made some adjustments to their data centers, which worked out quite well. We managed to get their IT teammates and ours to work together to eliminate whatever network problems we had.
How did Andersen perform from a project management standpoint?
We work in an agile framework, so we have daily standup meetings. The teams manage themselves to a large extent. Andersen’s account manager is always around, and so is the office manager for the developers.
It’s a flawless process. The management communication is mostly done via email, which is convenient because I have lots of meetings. We also have video call tools set up with the developers.
What did you find most impressive about them?
Andersen continues to have readily available talent, which is important because we’re a growing company and we’re scaling up. They work with our requirements and qualification profiles.
Are there any areas they could improve?
We’re doing team augmentation with them which means we carry the risk associated with managing the teams. The tools, the process coaches, and the product design is ours. We’ve had some discussions surrounding how long we can take to decide who we want to hire and how long it takes for that whole process.
From initial selection, the confirmation that the candidate is someone we want to work with is about two weeks. We take about two weeks to create the administrative stuff and build them up in ERP and IT until we have the remote desktop machine and everything set up.
These four weeks have sort of been a point of contention and have led to a bit of pressure occasionally. However, it’s not a big issue.
Do you have any advice for potential customers?
Work out details and high-quality qualification profiles. Andersen seems to have the talent to match the requests quite well.
the project
Mobile & Social Platform Dev for Gaming Company
"We have shared all the procedures and tools."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am a Team Lead in one of the leading mobile devgame companies. I am leading the R&D team that supports two games.
For what projects/services did your company hire Andersen?
Our R&D team is supporting several games on mobile and social platforms. We faced the lack of free hands to properly handle the situation with maintenance and feature development. Especially, we identified the need in extra QA and back-end resources.
What were your goals for this project?
We wanted to get the gap in QA capacity closed so that QA engineers could test all what the developers provide. Plus, there was a need in a specific back-end skillset that we could not find on the market. So the impact anticipated was that our games' support would be fully operational.
How did you select this vendor?
we selected from several prospects for each position. The interviews were held by the members of other teams within the company, they confirmed the competencies of the suggested candidates from Andersen.
Describe the project in detail.
I am a direct manager of the whole R&D team and lead the full maintenance and feature development procecss. So we took people from Andersen as regular members of the team, with all respective access, permissions, processes.
What was the team composition?
We took two persons fromo Andersen., So, one is a QA engineer who adds to the already exisiting QA engineer. Another is a back-end developer responsible for maintenance and feature developemnt for one of the game.
Can you share any outcomes from the project that demonstrate progress or success?
All games started being fully covered with the full scope of R&D suppoort. Games are success now, fully opeerational and have plans for further development
How effective was the workflow between your team and theirs?
Because we took Andersen people as regular team members, we have shared all the procedures and tools.
What did you find most impressive about this company?
I value most the selection of the specialists so that we didn't waste time tring to figure out the proper candidate among the list of names. Each person suggested was really the person professionaly suitable for us.
Are there any areas for improvement?
Everything is fine. Any ptential improvement can be advised only when we could see it. So far, everything is fine
the project
Web App & Platform Dev for Energy Software Company
"Their team is very helpful and flexible."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the lead of IT and development at a software company in the energy sector.
What challenge were you trying to address with Andersen?
We needed development support.
What was the scope of their involvement?
They did front- and backend development work for our web application and platform. They used Angular, Go, and Node.js.
What is the team composition?
Initially, we worked with two developers. Now, we work with five of them.
How did you come to work with Andersen?
I made a tender with selected providers, and Andersen made the best offer.
How much have you invested with them?
We’ve spent $197,000 so far.
What is the status of this engagement?
We started working together in March 2019, and our engagement is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
In the beginning, we had some problems, but they provided me with new resources. Their work is of good quality, and we have a good relationship with the developers.
How did Andersen perform from a project management standpoint?
The team is very helpful and flexible. They have an experienced management team. Additionally, our cooperation and teamwork with them have been good.
What did you find most impressive about them?
Our collaboration with them has been good.
Are there any areas they could improve?
In the beginning, it was challenging to find the right people with the right skills. Management was open to helping us get new resources with the required skills.
Do you have any advice for potential customers?
Define your skill requirements clearly. Do a trial period so that you can see if it all matches your needs.
the project
Web App for Regional Bank for Small Businesses
“They finished their work on time and the quality was good.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the CTO of Xpence Ltd.
What challenge were you trying to address with Andersen?
We started a new version of our web application based on a new technology. We were searching for someone who has experience in Flutter.
What was the scope of their involvement?
We ordered a pilot project from them. The project took about three months and now we’re finalizing it. The first project was based on a fixed price. After this, we took another month to add some features. As a pilot, it had no documentation from our side.
What is the team composition?
There are developers, a scrum master, and QA person.
How did you come to work with Andersen?
After interviewing developers from the company, it became clear that they really knew what to do. We tried to cooperate with them on another project before this, but their estimation was too expensive for us as a startup. We hired someone else, but when we required another tool, the offer from Andersen was more suitable.
How much have you invested with them?
We’ve spent about €30,000 (approximately $30,000 USD).
What is the status of this engagement?
We started working together in January 2020 and the work is ongoing. We’ve suspended it for a time due to COVID-19 but plan to start up again in the summer.
What evidence can you share that demonstrates the impact of the engagement?
I’m very happy with the cooperation. They gave me the right balance between the developers and the QA people. I’m happy to continue with them. They explained a lot of things and why it’s better to do it certain ways.
How did Andersen perform from a project management standpoint?
They work in a scrum methodology. They were good with scheduling and meeting deadlines. One time they understood they were going slightly out of scope and arranged additional developers to outline the timeline. It was done without any questions from us. The project was put back on time. Their work was done really professionally.
What did you find most impressive about them?
They finished their work on time and the quality was good.
Are there any areas they could improve?
Sometimes the resources would change in the project. The QA person was replaced and during the middle of the project, their scrum master took another position. I think they could have found resources who could be on the project the entire time. On the other hand, the team was very small. It wasn’t a big problem to manage the directors because they were quite advanced and it wasn’t necessary to micromanage them. There was a gap in their work but it had no impact.
Do you have any advice for potential customers?
They’re flexible with all the agreements. Don’t tell them that you won’t cooperate with them on the first impression or the price. It’s possible to find an agreement.
the project
Shopify App Development for Telecommunications Company
"The monthly reports are in-depth and provide a clear understanding from the developers side, which we appreciate."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Vertex is a company positioned in the heart of Lithuania - Vilnius. Here at Vertex we are working on a lot of different projects and are always looking for new ideas. My role in this company is project manager.
For what projects/services did your company hire Andersen?
Currently we are working on a new app called Sendato which will help Shopify users to send marketing SMS and MMS to their clients worldwide. we hired Andersen to help us with development process.
What were your goals for this project?
Our goal is to create an app for Shopify users so that they could reach their clients via text messages about their new items in stock, collect reviews and boost their revenue.
How did you select this vendor?
We have found Andersen just by searching for developers. There where a lot of other companies/people we have considered, but we chose Andersen because they provided great developers for a good price.
Describe the project and the services they provided in detail.
Sendato is an app for Shopify which allows users to send text messages to their clients. Andersen provides development services to us.
What was the team composition?
We are working with 2 senior developers which are helping with creating our app.
Can you share any information that demonstrates the impact that this project has had on your business?
Our task creation and closing rate has spiked and the progress has sped up around 3 times.
How was project management arranged and how effective was it?
All of our tasks are being managed via GitLab. Communications are being handled by Skype. As well as that, Andersen provides monthly reports including all of the metrics and analysis.
What did you find most impressive about this company?
The monthly reports are in-depth and provide a clear understanding from the developers side, which we appreciate.
Are there any areas for improvement?
Everything was quite great, but it would've been better if developers would have created their own issues from the main tasks. It would've given our developer some more time for his own work.
the project
Site & ERP App Dev for Financial Services Company
"The team excelled at working in stressful conditions and meeting deadlines."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Company works in payday loans industry, I am serving as Chief Technology officer there.
For what projects/services did your company hire Andersen?
Andersen was hired in order to assist with development and support of company's core product - lending ERPP platfform & website for customers.
What were your goals for this project?
To achieve stable and fast feature development, quality control and technical improvements.
How did you select this vendor?
Vendor was selected based on feedback for peers.
Describe the project and the services they provided in detail.
Andersen covered part of development, testing and support cycle, along with in-house IT team
What was the team composition?
Team consisted around 10 people, developers, QA testers and business analysts.
Can you share any information that demonstrates the impact that this project has had on your business?
Business requirements & goals were achieved according to development timeline, quality surpassed the expectations.
How was project management arranged and how effective was it?
Project management was done by our in-house team.
What did you find most impressive about this company?
The team excelled at working in stressful conditions and meeting deadlines.
Are there any areas for improvement?
Probably communication.
Andersen’s work is excellent; the quality stands out from other providers. The team is proactive, and they reach out when they need guidance to keep the project moving forward. Their project management is outstanding.